Heartland Retail vs ERPAG: Which is a better fit?

I like the simplicity of the product. I also love that it is a multi-store product, so all six of our stores can be logged in and checking out customers at once.

Also there have been a few outages in service (very few but still a scary situation).

This software has excellent reporting and fantastic support. I wish I had found it when I first opened my shop.

Customer service agents sometimes struggle to understand problems of a more technical nature.

I also have been consistently impressed by the support team - any time I have a question, the team is available to answer my questions - and always with a friendly and helpful attitude.

We were terrified of changing POS systems in September right before the holidays. It just didn't seem conceivable to me that I could make the switch to making sales within our 30 day window.

We are also pleased with how fast the technical support responds to any of our team members. Its also a good feeling when they actually remember you by name.

I tried of few of the first of the cloud based solutions, which were problemed with small companies who grew too fast and again terrible customer service.

I love so many things about this. Beautiful interface, amazing support (instantaneous directions if I chat with them and the developers can turn on a dime to implement features if requested).

Took little time to get started, losses connection which annoys sometimes.

The customer portal is an amazing tool that allows you to sell from inventory and create that bond with your B2B. Good price for value and we have compared at least 50 softwares.

The product does not work well with one drive. CSV import should be available for all menus.

Only trialing but feels stable and reliable which for me is really important. For inventory gives more information and flexibility than most similar sized products around.

It cannot support QB desktop. And we are suffering for this reason.

Very beneficial, my teams loves to work with it and especially likes the clear dashboard when you start.

It is sometimes difficult to undo some changes.