Heartland Retail vs Uphance: Which is a better fit?

Updated on December 22nd, 2024

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Heartland Retail

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Uphance

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Summary

Features in Apparel Management

Best performer

Only Uphance

Accounting
Activity Dashboard
API

User satisfaction

4.3

User reviews85

Ease of use

4.4

Functionality

4.2

Value for money

4.0

Customer support

4.3

4.9

User reviews23

Ease of use

4.8

Functionality

4.6

Value for money

5.0

Customer support

5.0

Price starts from

$80

Monthly subscription

Free version

Free trial

$199

Monthly subscription

Free version

Free trial

Best for

Multi-store, multi-channel retailers who need to service every customer the same way, no matter how or where they shop.

Brands, distributors, and manufacturers of apparel, footwear, and fashion accessories.

User reviews

pros & cons

Hailey H

Team Lead

It's easy to learn, easy to navigate, and user-friendly even on the first try. Customer service is awesome and it's great for the price.

Katie K

Buyer

Also there have been a few outages in service (very few but still a scary situation).

Caroline C

I like the simplicity of the product. I also love that it is a multi-store product, so all six of our stores can be logged in and checking out customers at once.

Clay C

Owner

Customer service agents sometimes struggle to understand problems of a more technical nature.

Phil P

Love the simplicity and the ease of use of all the entire system and its features. Been a customer for just over a year and we've only had awesome experience with it.

Mike M

President

We were terrified of changing POS systems in September right before the holidays. It just didn't seem conceivable to me that I could make the switch to making sales within our 30 day window.

Katie K

Buyer

I also have been consistently impressed by the support team - any time I have a question, the team is available to answer my questions - and always with a friendly and helpful attitude.

Neil N

CEO / President

I tried of few of the first of the cloud based solutions, which were problemed with small companies who grew too fast and again terrible customer service.

1 / 4

View Reviews

Mercedes M

Director

The ease of use is great, it has connections to other apps such as Shopify and Xero and is feature rich for a price other companies want to charge a lot more for.

Arno A

owner

Some production features are missing (but the software is in constant update).

Sven S

CEO

Overall experience is really superb and also the chat function and team efforts from them are really great. They will solve asap or are ready to standby to help.

Juliet J

Director

I don't like that some of the tutuorials refer to stitchtex and are outdated.

Juliet J

Director

What drew me to Uphance was the Showroom (B2B) platform and ability to make customised linesheets. The functionality is very good, the visual layout is excellent.

Kristyn K

Ecommerce Manager

Sometimes there aren't always help guides for troubleshooting when needed, but the customer service team is always so quick to respond, it hasn't been much of a problem.

Ashlea A

Head of Creative

Sensitive content hidden] has been an amazing help. Customer service is top quality.

1 / 4

View Reviews

Video reviews

No video reviews yet

User interface

No videos provided by vendor

2 screenshots

No screenshots provided by vendor

Heartland Retail

20/50

Accounting
Activity Dashboard
API
Barcode/Ticket Scanning
Billing & Invoicing
Bills of Material
Collaboration Tools
Communication Management
Customizable Fields
Distribution Management
eCommerce Management
Forecasting
Inventory Optimization
Invoice Management
Lifecycle Management
Materials Management
Multi-Currency
Planning Tools
Price/Margin Management
Production Management
Production Tracking
Product Management
Purchase Order Management
Real-Time Data
Shipping Management
Status Tracking
Stock Management
Supplier Management
Supply Chain Management
Warehouse Management
Accounting Integration
Alerts/Notifications
Catalog Management
Customer Database
Customizable Reports
Electronic Payments
Inventory Management
Inventory Tracking
Multi-Location
Order Entry
Order Management
Order Processing
Order Tracking
Purchasing & Receiving
Reporting & Statistics
Retail Inventory Management
Returns Management
Sales Order Management
Sales Reports
Third-Party Integrations

See All features

Hide Apparel Management Software Features -

Accounting
Accounting Integration
Activity Dashboard
Alerts/Notifications
API
Barcode/Ticket Scanning
Billing & Invoicing
Bills of Material
Catalog Management
Collaboration Tools
Communication Management
Customer Database
Customizable Fields
Customizable Reports
Distribution Management
eCommerce Management
Electronic Payments
Forecasting
Inventory Management
Inventory Optimization
Inventory Tracking
Invoice Management
Lifecycle Management
Materials Management
Multi-Currency
Multi-Location
Order Entry
Order Management
Order Processing
Order Tracking
Planning Tools
Price/Margin Management
Production Management
Production Tracking
Product Management
Purchase Order Management
Purchasing & Receiving
Real-Time Data
Reporting & Statistics
Retail Inventory Management
Returns Management
Sales Order Management
Sales Reports
Shipping Management
Status Tracking
Stock Management
Supplier Management
Supply Chain Management
Third-Party Integrations
Warehouse Management

See All features

Uphance

Top Features

50/50

Show Apparel Management Software Features +

Accounting
Accounting Integration
Activity Dashboard
Alerts/Notifications
API
Barcode/Ticket Scanning
Billing & Invoicing
Bills of Material
Catalog Management
Collaboration Tools
Communication Management
Customer Database
Customizable Fields
Customizable Reports
Distribution Management
eCommerce Management
Electronic Payments
Forecasting
Inventory Management
Inventory Optimization
Inventory Tracking
Invoice Management
Lifecycle Management
Materials Management
Multi-Currency
Multi-Location
Order Entry
Order Management
Order Processing
Order Tracking
Planning Tools
Price/Margin Management
Production Management
Production Tracking
Product Management
Purchase Order Management
Purchasing & Receiving
Real-Time Data
Reporting & Statistics
Retail Inventory Management
Returns Management
Sales Order Management
Sales Reports
Shipping Management
Status Tracking
Stock Management
Supplier Management
Supply Chain Management
Third-Party Integrations
Warehouse Management

See All features

Heartland Retail

Uphance

Heartland Retail

Deployment

Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad

Support

Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live rep)
Chat

Training

In Person
Live Online
Webinars
Documentation
Videos

Uphance

Deployment

Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad

Support

Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live rep)
Chat

Training

In Person
Live Online
Webinars
Documentation
Videos

Heartland Retail

By Heartland
Located in United States
Founded in 1997

Uphance

By Uphance
Located in United States
Founded in 2017

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