# Shopify POS Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Shopify POS Software - reviews, pricing plans, popular comparisons to other Point of Sale products and more. Source: https://www.capterra.com/compare/133935-205337/Heartland-Retail-vs-Shopify-POS --- # Shopify POS Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Shopify POS ## What is Shopify POS? Shopify POS has the essential features you'd expect from a traditional POS plus the features you need for the future. Run your online and retail stores from one app, so you don't need to keep track of multiple inventories, catalogs, and payment systems. Customers and orders are synced across online and in-store, so offering local pickup, processing returns/exchanges, and selling gift cards anywhere is easy. Get the Point of Sale that gets your retail business. ## What is Shopify POS used for? [Point of Sale](https://www.capterra.com/point-of-sale-software/)[eCommerce](https://www.capterra.com/ecommerce-software/)[Inventory Management](https://www.capterra.com/inventory-management-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 241 user reviews Reviews sentiment Positive 93% Neutral 6% Negative 2% Starting price $5 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... - Inventory Management / 2025 - Point of Sale / 2025 - Retail POS System / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Shopify POS?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.shopify.com&name=Shopify POS) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Shopify POS 4.6 (241) VS. [3.8 (719)](https://www.capterra.com/p/152638/Epos-Now/reviews/) Starting Price $5 Flat Rate, Per Month Starting Price $349 Flat Rate, One Time Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (241) Ease Of Use 3.8 (9,282) Value For Money 4.3 (191) Value For Money 3.6 (5,771) Customer Service 4.4 (185) Customer Service 3.6 (5,042) ## Shopify POS alternatives [4.6 (366)](https://www.capterra.com/p/180087/Boulevard/reviews/) Starting price $176.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.2 (551)](https://www.capterra.com/p/136301/Toast-POS/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 79% of reviewers rated it above 4 stars [4.2 (1,307)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting price $31.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars Highest Rated [4.8 (17)](https://www.capterra.com/p/276402/SumUp-Point-of-Sale/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/205337/Shopify-POS/alternatives/) ## FAQs about Shopify POS Overview ### What problems does Shopify POS solve? Shopify POS solves disconnected online and in-store selling by syncing inventory, orders, and customer records in real time, reducing overselling, manual stock reconciliation, and duplicate data entry. Retail staff, pop-up sellers, ecommerce teams, and multi-location merchants use it to speed checkout, accept varied payments, manage discounts, refunds, and mobile sales from one system. Answer based on 199 reviews Overview ### Which roles and teams benefit most from Shopify POS? Shopify POS is most used by business owners, founders, and executives who need unified visibility into in-store and online sales, inventory, and customer activity. Store managers, operations teams, and inventory staff use it to process transactions, manage stock, and streamline daily retail workflows, while sales and marketing teams support customer service and promotions. Answer based on 236 reviews Overview ### What company size and industries is Shopify POS built for? Shopify POS is built mainly for small retailers, with 93% of reviewers from small businesses and Retail leading at 23%. It serves brick-and-mortar and online retailers, with additional adoption in Apparel & Fashion at 9% and Consumer Goods at 6%, while also supporting some midsize and enterprise companies. Answer based on 241 reviews Features and Usability ### What are the key features of Shopify POS? Shopify POS includes core features for in-person and online selling, especially inventory management, payment processing, and multi-channel synchronization. Reviewers often highlight barcode scanning, card reader and contactless payments, customer profiles, discounts and returns, plus integrations with the Shopify store and third-party apps for orders, reporting, and accounting. Answer based on 108 reviews Pricing ### How much does it cost and what fees or limitations are included? Shopify POS starts at $5/month for the Sell in person - Starter plan, while Retail costs 89/month and Sell everywhere plans run 39/month, 105/month, and 399/month. A free trial is available. Reviewers call pricing straightforward, but some cite expensive hardware and paying more for added staff roles or advanced features. Answer based on 60 reviews Integrations ### Which third-party tools and platforms does Shopify POS integrate with? Shopify POS integrates with Shopify, Meta for Business, Instagram, Google Ads, Mailchimp, QuickBooks Desktop, QuickBooks Point of Sale, and TaxJar. Reviewer mentions center on ecommerce sync, social selling, accounting, advertising, email marketing, and sales tax management, with Shopify and Meta for Business appearing most often. Answer based on 94 reviews Getting Started and Support ### How easy is it to onboard and train a team on Shopify POS? Shopify POS is generally easy to onboard and train for retail staff, new hires, and volunteers, with documentation and video tutorials available for setup and day-to-day use. Reviewers say frontline teams usually learn it quickly, while managers and admins may need more time to configure integrations, inventory, and multi-location workflows. Answer based on 14 reviews Getting Started and Support ### What customer support options does Shopify POS offer, and how do users rate the experience? Shopify POS offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live representatives, and chat. Users often describe support as responsive, knowledgeable, and helpful during setup and troubleshooting. Still, some report slow replies, difficulty reaching agents, uneven effectiveness, and frustrating issue resolution for urgent problems. Answer based on 35 reviews ## Who uses Shopify POS? Based on Capterra reviews from the past 2 years Talk to a software expert to get a free software list tailored to your business needs Company size Based on 104 reviews 100% 75% 50% 25% Smallbusiness Midsizebusinesses Enterprise Top job functions Based on 104 reviews Administrative 30% Administrative 30% Creative & Design 16% Entrepreneurs/ Owners 16% Marketing 10% Others 28% Top industries Based on 104 reviews Retail 43% Apparel & Fashion 25% Consumer Goods 13% Hospitality 11% Other 8% ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Inventory Management 4.3 (72) 66.67% of 72 reviewers that rated this feature as important or highly important Shopify POS offers real-time inventory tracking, seamless syncing with the online store, and barcode support. Reviewers appreciate accurate stock updates, easy restocking, and integration with QuickBooks, but some say larger businesses may need third-party apps for advanced needs. Payment Processing 4.6 (68) 69.12% of 68 reviewers that rated this feature as important or highly important With Shopify POS, you get a straightforward and flexible way to accept payments, including cash, credit cards, tap to pay, Shop Pay, and integration with Stripe. Reviewers appreciate the speed, reliability, and ease of use, though some mention higher processing fees. Electronic Payments 4.5 (60) 71.67% of 60 reviewers that rated this feature as important or highly important Electronically collect payments for goods or services Order Management 4.4 (51) 66.67% of 51 reviewers that rated this feature as important or highly important Manage and track customer orders for goods, investments, or any other purchases Inventory Tracking 4.3 (50) 84.00% of 50 reviewers that rated this feature as important or highly important Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Sales Reports 4.5 (49) 61.22% of 49 reviewers that rated this feature as important or highly important Reports specific to sales analysis for trends and strategies Shopify POS 63 features Define levels of authorization for access to specific files or systems Integrate with a third-party accounting system Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Scan barcodes to ensure accurate pricing and label tracking Create and manage digital catalog of products/services with their details, specifications, and price Near-field communication method to share data and process contactless payments Process to track, record, and analyze expenses that occurred over the entire duration of a given project Accept and process credit card transactions Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Record customer information, purchase history, and other notes A collection of customer information such as contact details, demographics, previous interactions, etc. Access previous interactions or concerns to maintain customer relationships Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency Track products that are for sale at a reduced price or part of coupon promotions Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products Electronically collect payments for goods or services Create and send email blasts/campaigns Track employee schedules, availability, and performance across projects and tasks Operate/access software on iPad Devices For Retail Stores Form predictions based on past and present data/trends Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus Monitor product stock levels Shopify POS offers real-time inventory tracking, seamless syncing with the online store, and barcode support. Reviewers appreciate accurate stock updates, easy restocking, and integration with QuickBooks, but some say larger businesses may need third-party apps for advanced needs. Maintain and control the stock level of inventory Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Group and package individual but related items as one package set Purchasing method in which a consumer places a deposit on an item for later pick-up when they come back and pay the balance Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Provides intelligence to make the right inventory purchasing decisions. Access software remotely via mobile devices Hardware device connected to smartphones for processing payments Control, secure and enforce policies on mobile devices such as smartphones, tablets etc. Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels Manage and support multiple locations Manage and track customer orders for goods, investments, or any other purchases Automate order processes to improve operational efficiency in fulfillment, shipping, and more With Shopify POS, you get a straightforward and flexible way to accept payments, including cash, credit cards, tap to pay, Shop Pay, and integration with Stripe. Reviewers appreciate the speed, reliability, and ease of use, though some mention higher processing fees. Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS) Accept and process customer payments for products or services using hardware and software Tool used to determine accurate pricing and product eligibility for borrowers Present a catalog of inventory that customers can view Ability to link barcodes or serial numbers with specific items for identification Design, communicate, and distribute incentives to perform a specific action Create, send, and track purchase orders and their statuses Upload, track, and submit receipts in a central database Purchase and replenish product stock based on inventory levels and needs Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process Manage sales in retail stores For retailers Track and facilitate returns of products sold See what items have been returned Reports specific to sales analysis for trends and strategies Search and filter data across systems to locate required information by entering keywords or certain criteria Checkout of online store Manage the buying, selling, and holding of stocks Manage all supplier data and operations Interactivity between software and users by touching areas on the screen of display devices Built-in website builder or integration with third-party site Get Advice We can help you find the software with the features you need. Features 4.5 (241) 4.5 Based on 241 reviews ## Pricing Value for money 4.3 (191) Free Trial [View pricing plan details](https://www.capterra.com/p/205337/Shopify-POS/pricing/) Sell in person - Starter $5.00 Flat Rate,Per Month It includes: - Secure Payments - Fast Payouts - Hardware Support Sell in person - Retail $89.00 Flat Rate,Per Month It includes: - POS Mobile App - Unlimited Registers - Cash Management Sell everywhere - Basic $39.00 Flat Rate,Per Month It includes: - Online Store - Split Payments - Refund Management - Return Management Sell everywhere - Shopify $105.00 Flat Rate,Per Month It includes: - 5 Additional Staff Accounts - Inventory Management - Online Sales Sell everywhere - Advanced $399.00 Flat Rate,Per Month It includes: - 15 Staff Accounts - Gift Cards - 24 / 7 Customer Support Value for money 4.3 (191) 4.3 Based on 191 reviews ## Integrations [ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Meta for Business](https://www.capterra.com/p/213257/Facebook/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (185) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (185) 4.4 Based on 185 reviews ## User reviews Overall rating 4.6 Based on 241 reviews Filter by rating 5(159) 4(64) 3(14) 2(1) 1(3) Mentioned topic Sorted by most recent AP Amanda P. HR Director Human Resources ### "Streamlined retail management with strong omnichannel integration" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 21, 2026 My overall experience with Shopify POS was very positive, especially for managing both in store and online sales in one place. It made stock control and order tracking much simpler by keeping everything automatically synced, which reduced manual work and improved accuracy. The system was easy to use for daily transactions, and staff could pick it up quickly with minimal training. Reporting and sales insights were also helpful for understanding performance and making informed decisions. While there were some limitations around advanced customisation and costs increasing with additional features, it remained a reliable and efficient solution for retail operations. Pros What I liked most about Shopify POS was how seamlessly it connected in store sales with online inventory and customer data. Everything stayed synchronised in real time, which reduced stock discrepancies and made it much easier to manage products across multiple channels. The checkout process was fast and straightforward, helping improve customer experience at the till. It was also easy to set up and train staff on, which made daily operations smoother. The reporting tools were useful as well, giving clear insights into sales performance and customer behaviour without needing separate systems. Cons What I liked least about Shopify POS was that some of the more advanced features depend heavily on higher tier subscriptions or add ons, which can increase overall cost quickly. The system can also feel a bit limited when it comes to deep customisation for very specific retail workflows. In addition, occasional reliance on a stable internet connection can be a drawback in busy environments where connectivity is not always consistent. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Heather B. Director Non-Profit Organization Management ### "Shopify pos" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 May 9, 2026 Its great, I use it online to take payments from customers and I also use it in person if a customer doesn't have cash Pros Its super easy to set up and it makes it easy to take payments online and in person. You can send invoices and receipts easily. Cons Its way to expensive on my opinion. Every transaction had a percentage that thou have to pay just for someone making a payment. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RM Rachel M. Owner Retail ### "Super easy " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 24, 2026 Pros Super easy now that we can tango scan cards. This was such a great upgrade when we do pop ups in person Cons I haven’t had many negative feelings about it. Sometimes it is a bit annoying for custom product lines but it’s a learning process Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KL Kristin L. COO E-Learning ### "Strong, Reliable Checkout for Content-Driven Sales (with Some Workarounds for Digital Products)" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 6/10 April 21, 2026 Overall, it’s been a reliable and scalable platform for our business. We’re able to turn YouTube traffic into purchases without friction, and that’s been huge. While it takes some initial setup to make it work for digital products and content funnels, once it’s dialed in, it runs smoothly. It gives us the confidence that when we send traffic — especially from YouTube — the backend will hold up and convert. For a growing brand, that reliability matters more than anything. Pros Even though we primarily use Shopify for digital products tied to our YouTube funnel, the biggest win is how seamlessly everything connects. Checkout is smooth, reliable, and converts well — which matters a lot when traffic is coming from video. It’s easy to set up products, manage offers, and integrate with tools we’re already using. We also love the flexibility — whether it’s one-time purchases, bundles, or limited-time offers, it’s all pretty straightforward to implement without needing a developer. Cons Shopify isn’t really built for digital-first businesses out of the box, so there’s some workaround required. Things like delivering digital content, managing access, or customizing post-purchase flows often rely on third-party apps or extra setup. It can also get expensive once you start stacking apps to make everything work the way you want. Reporting is solid, but not always tailored to how we think about funnels or content-driven sales. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Owner Retail ### "Easy retail integration and operations management for Shopify users" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 March 29, 2026 Overall, Shopify POS is a powerful solution, especially for businesses already using Shopify for e-commerce. It creates a very easy connection between online and in-person sales, making operations easier to handle. Pros What I like the most about Shopify POS is how easily it connects with the Shopify overall platform. If you’re already using Shopify for your online store, having your online sales and store integrated is the best advantage it offers. Inventory, customer data, and orders are all synced in real time, which makes managing the business much more efficient and reduces errors. Cons What I don’t like is the cost structure and the fact that it works best and its way easier when you re using all Shopify tools integrated to the system. Therefore, besides the Shopify subscription, it can become expensive when you need to upgrade your plan to use some of the features not available in the basic plan, plus getting the Shopify tools for compatibility. Another downside is that it’s heavily retail-focused. If your business isn’t centered around selling physical products, or if you need more specialized POS features, it may feel limiting. NerdWallet Also, some features (like advanced reporting, staff management, or customization) are locked behind higher plans, which can be frustrating as you grow. Switched from [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) Because I had to manually adjust the inventory after my in person shows. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JB Jennifer B. Marketing and sales Consumer Goods ### "Great and easy to use POS system " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 25, 2026 Pros Great pos system. Easy to use no learning curve. Easy to process payments. Makes it simple to manage inventory as well. Cons I enjoy everything about this simple and easy pos system I can’t think of one issue I’ve had with any part of it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User HR Manager Apparel & Fashion ### "Shopify Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 19, 2026 I worked with Shopify at my previous company and it is a great tool to make sure a person can take care of everything if it is not a big company. Pros It is a great integrated system, where you can track your orders, inventory, and efficiently send your products to your customers. Cons It could be quite difficult to learn on how to use the system, as it might be challenging when setting everything up. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MS Mikaela S. Assistant Manager Consumer Goods ### "Shopify POS is great! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 March 19, 2026 I use Shopify POS for customer transactions and it makes life simple for staff and the customer as well! Pros I like how easy Shopify POS is to use. Everything is laid out very simple and makes customer transactions simple! Cons I find without an update every few weeks or months, Shopify POS tends to slow down. Once updated it works great! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. FS Fletcher S. Customer Experience Supervisor Hospitality ### "Key Revenue Generator" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 March 19, 2026 Pros Shopify POS makes it easy to enter orders and process payments for clients, it's vital for avoiding affiliate fees when using an incognito window Cons The interface can sometimes seem a bit outdated although Shopify has been very good about consistently updating the UI Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CA Codi A. Owner operator Recreational Facilities and Services ### "Easy to use" 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 March 18, 2026 Shopify POS is easy to integrate into your inventory system and its interface is user friendly but the high fees and software glitches cause frustration. Pros This system is very easy to set up, user friendly, and pretty intuitive to use. The synchronization between online and in store was very smooth! Cons We experience occasional software glitches and disconnected scanners, printers and equipment. Fees are a little pricey Switched from [Booqable](https://www.capterra.com/p/138689/Booqable/) We wanted to try a new product with more features that would benefit our business Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/205337/Shopify-POS/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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