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RepairShopr is designed to serve all kinds of repair shops and field service businesses such as computer and cell phone repair, IT and MSPs, franchise and general repair, and watch and electronics.
Our target audience is not limited or exclusive to just service and maintenance companies. If you employ field operatives to carry out planned or reactive jobs, our solution will be perfect for you.
I applaud the developers for creating this amazing tool that is accessible and affordable for small businesses in the retail/repair/consulting fields.
Lack of scheduling an employee(s) although there is a clock in/clock out feature. Lack of payroll integration, I have to use a separate program for payroll alone.
I can't say enough good things about RepairShopr it is a very comprehensive solution and they are consistently improving the product monthly.
I would be lost with out this software fueling my productivity.
This is a great company with a lot of potential that cares. I put a suggesting for them a year ago and they did good by providing a mobile version for technicians.
I tested dozens of products in trying to manage remote clients, on-sites, repair bench items, and general CRM duties for our IT house. They were all terrible in their own particular ways.
It is the best software for customer relationship management I have come across so far. It is reliable and easy to use and I wound recommend my business partners to try it.
Some of the features are limited and payment gateway options are somewhat limited.
The support we get from Protean is very good, the help desk team are very responsive and can usually resolve any issues very quickly.
Customer service is useless, and very slow. Again you get promised it’ll go to development team for review and get nothing.
The team behind this software solution is clearly focused on developing the software with benefits to the user in mind. They are very open to suggestions and recommendations.
The software and therefore our data is web-based. It's a risk for us to put all our work, notes, client files and potentially years of data somewhere other than on our offices.
Great Support, quick reliable and helpful. Special Thanks to our Onboarding Manager.
Solves the H&S problem of lone working. You can change a quote into a job (you decrease administration cost).
The most important feature for us is how reliable the software has been. Protean has been really solid for us with zero downtime in almost 6 years.
I find this silly as the work around takes longer then just inputting into a spreadsheet or any other kind of software you have before you use Joblogic. Very disappointing and no part refund or help.
Prioritize real-user-identified key features according to your needs to find your best fit.
RepairShopr
Joblogic
Top FeaturesRepairShopr
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Joblogic
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