# Compare RepairShopr vs RepairDesk 2026 | Capterra > Unsure of what to choose? Check Capterra to compare RepairShopr and RepairDesk based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/133945-146659/RepairShopr-vs-RepairDesk --- # RepairShopr vs RepairDesk Features and Cost Comparison Last updated March 25th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: RepairShoprRepairDesk2/4 selected [RepairShopr](https://www.capterra.com/p/133945/RepairShopr/)[4.4 (127)](https://www.capterra.com/p/133945/RepairShopr/reviews/) [RepairDesk](https://www.capterra.com/p/146659/RepairDesk/)[4.7 (244)](https://www.capterra.com/p/146659/RepairDesk/reviews/) [## RepairShopr](https://www.capterra.com/p/133945/RepairShopr/)[4.4 (127)](https://www.capterra.com/p/133945/RepairShopr/reviews/) Starting Price $59.99/month Value-for-Money 4.4 Functionality 4.3 Ease of Use 4.3 Customer Service 4.2 Reviews Sentiment GT JP Based on [127 reviews](#user-reviews) Positive 109 Neutral 6 Negative 12 [## RepairDesk](https://www.capterra.com/p/146659/RepairDesk/)[4.7 (244)](https://www.capterra.com/p/146659/RepairDesk/reviews/) Starting Price $99.00/month Value-for-Money 4.6 Functionality 4.7 Ease of Use 4.6 Customer Service 4.8 Reviews Sentiment CB TF Based on [244 reviews](#user-reviews) Positive 227 Neutral 13 Negative 4 ## Not a match? Find software alternatives tailored to your priorities. These software suggestions are similar to those you’re currently comparing. ### Acumatica Cloud ERP 4.4 (243) * * * Starting Price Contact vendor for pricing Free Trial Free Version * * * User rating 92% of reviewers rated it above 4 stars * * * ### Epos Now 3.8 (714) * * * Starting Price $349.00 Flat Rate,One Time Free Trial Free Version * * * User rating 68% of reviewers rated it above 4 stars * * * Highest Rated ### Freshdesk 4.5 (3,412) * * * Starting Price $19.00 Per User,Per Month Free Trial Free Version * * * User rating 94% of reviewers rated it above 4 stars * * * ### NetSuite 4.2 (2,007) * * * Starting Price Contact vendor for pricing Free Trial Free Version * * * User rating 85% of reviewers rated it above 4 stars * * * ## Summary * * * Key features rated by users Features selected based on 15,016 reviews from billing and invoicing software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology \--%Fit Missing features Not enough reviews Feature ratings Invoice Creation 3.3 Invoice Processing NA Credit Card Processing NA Payment Processing 2.0 Quotes/Estimates 5.0 60%Fit Missing features Not enough reviews Feature ratings Invoice Creation \-- Invoice Processing 4.7 Credit Card Processing 3.0 Payment Processing 4.9 Quotes/Estimates NA User satisfaction User satisfaction 4.4 User reviews[127](https://www.capterra.com/p/133945/RepairShopr/reviews/) Ease of use 4.3 Functionality 4.3 Value for money 4.4 Customer support 4.2 User satisfaction 4.7 User reviews[244](https://www.capterra.com/p/146659/RepairDesk/reviews/) Ease of use 4.6 Functionality 4.7 Value for money 4.6 Customer support 4.8 Price starts from Price starts from $59.99Flat Rate, Per Month - Free version - Free trial Price starts from $99Flat Rate, Per Month - Free version - Free trial Best for Best for RepairShopr is designed to serve all kinds of repair shops and field service businesses such as computer and cell phone repair, IT and MSPs, franchise and general repair, and watch and electronics. Best for Generic Repair Shops General Repair Shops Cell Phone Repair Shops Computer Repair Shops Watch & Jewelry Repair Shops Electronics Repair Shops Musical Instruments Repair Shops Shoe Repair Shops ## User reviews Pros & cons GT Garrett T. President > "It gets the job done for the most part. If we could easily transition to another product in our price range that..." [See full review](https://www.capterra.com/p/133945/RepairShopr/#Capterra___3846601) VR Verified Reviewer Owner > "Competent support is lacking for this software." [See full review](https://www.capterra.com/p/133945/RepairShopr/#Capterra___7116078) JP Jon P. Owner > "It was very convenient to have ticketing and invoicing all built into the same service until it stops working, and..." [See full review](https://www.capterra.com/p/133945/RepairShopr/#SoftwareAdvice___4369789) BR Burton R. Owner > "Over the last 16 months multiple issues with not being able send SMS or emails." [See full review](https://www.capterra.com/p/133945/RepairShopr/#SoftwareAdvice___6771900) MS Marshall S. Designer > "It was cloud based and the design was clean." [See full review](https://www.capterra.com/p/133945/RepairShopr/#Capterra___3724965) BR Burton R. Owner > "It has cost us lots of money as well as customers and tarnished our reputation and all you ever say/do is blame..." [See full review](https://www.capterra.com/p/133945/RepairShopr/#SoftwareAdvice___6771900) GT Garrett T. President > "It is cheap and easy. " [See full review](https://www.capterra.com/p/133945/RepairShopr/#Capterra___3846601) BR Burton R. Owner > "Not as flexible and customizable as it says it can be." [See full review](https://www.capterra.com/p/133945/RepairShopr/#SoftwareAdvice___6771900) SA Shawna A. BUSINESS MANAGER > "We signed up in September and were completely floored with how USELESS it is for our business in a quick hurry. " [See full review](https://www.capterra.com/p/133945/RepairShopr/#Capterra___3380635) JP Jon P. Owner > "They we're phenomenal in the beginning and was a proud user and promoter. Until their email stopped working and took..." [See full review](https://www.capterra.com/p/133945/RepairShopr/#SoftwareAdvice___4369789) TD Ty D. Owner > "We also really love the e-mail opened feature for when the end user opens your invoice." [See full review](https://www.capterra.com/p/133945/RepairShopr/#Capterra___2559925) AM Aaron M. President > "No support." [See full review](https://www.capterra.com/p/133945/RepairShopr/#Capterra___6018433) [View Reviews](https://www.capterra.com/p/133945/RepairShopr/reviews/) CB Cathy B. Owner > "I like the fact that I can add my own custom fields that apply to our repairs and that these custom fields are searchable within..." [See full review](https://www.capterra.com/p/146659/RepairDesk/#Capterra___6581161) CK Chad K. Owner > "I called Repair Desk to get an idea of how their system worked and pricing as I wanted to switch from Repair Shoperr since they..." [See full review](https://www.capterra.com/p/146659/RepairDesk/#Capterra___6398359) TF Tiekel F. Owner > "It has multiple In-House Integrations along with other amazing integrations like QuickBooks, Xero, Square, and Zapier, that..." [See full review](https://www.capterra.com/p/146659/RepairDesk/#Capterra___6580909) VR Verified Reviewer Ecommerce Consultant > "Very poor project management by postponing every week the live date of our project, reading my emails during our weekly meeting,..." [See full review](https://www.capterra.com/p/146659/RepairDesk/#Capterra___6314831) SS Scott S. Director of Information Technology > "The RepairDesk solution enabled us to tailor a seamless customer experience from Request to Ticket through Invoice and Payment..." [See full review](https://www.capterra.com/p/146659/RepairDesk/#Capterra___6523658) AH Allan H. Paper Bird Tek - Owner > "I spend hours of my time on support trying to fix what they broke instead of running my business." [See full review](https://www.capterra.com/p/146659/RepairDesk/#Capterra___6843898) TF Tiekel F. Owner > "RepairDesk offers an intuitive interface and a comprehensive set of features, such as repair ticketing, invoicing, reporting, and..." [See full review](https://www.capterra.com/p/146659/RepairDesk/#Capterra___6580909) KH Kyle H. Manager > "I'll say we be having problems in terms of ending shift sometimes. where we end up with something di" [See full review](https://www.capterra.com/p/146659/RepairDesk/#Capterra___6869742) SS Scott S. Director of Information Technology > "We needed a solution that would support our mail-in repair service model and deliver self-service features to ecommerce customers." [See full review](https://www.capterra.com/p/146659/RepairDesk/#Capterra___6523658) CK Christopher K. Marketing and Operations Manager > "Outdated app and no clear ability to schedule jobs" [See full review](https://www.capterra.com/p/146659/RepairDesk/#Capterra___6455900) AA Alireza A. Operation Manager > "The platform's comprehensive features make everything—from inventory management to customer tracking—remarkably smooth, saving us..." [See full review](https://www.capterra.com/p/146659/RepairDesk/#Capterra___6573043) FI Faadhil I. Operations Manager RSA > "They have also picked up on faults my employees have made which could have been disastrous for my stock keeping." [See full review](https://www.capterra.com/p/146659/RepairDesk/#Capterra___6506450) BB Bernardo B. Owner > "It is an extremely adjustable software which works for us as a computer repair shop (despite the fact that it is technically..." [See full review](https://www.capterra.com/p/146659/RepairDesk/#Capterra___6712383) BG Bill G. Owner > "They have stuck with me as I migrated to them and put up with my stupid questions as I tried to learn the software. " [See full review](https://www.capterra.com/p/146659/RepairDesk/#Capterra___6444908) TF Tiekel F. Owner > "Additionally, the platform has a great Customer Support/Success Teams that are highly responsive and dedicated towards assisting..." [See full review](https://www.capterra.com/p/146659/RepairDesk/#Capterra___6580909) JB Jason B. Owner > "For a while, they were launching new features and updates that were not functioning well. " [See full review](https://www.capterra.com/p/146659/RepairDesk/#Capterra___6581038) KF Kamran F. Directors > "It's completely transformed how I run my repair business, making everything from customer management to inventory tracking a..." [See full review](https://www.capterra.com/p/146659/RepairDesk/#Capterra___6481480) VR Verified Reviewer Ecommerce Consultant > "All the features and specifications promised are still not there one year after." [See full review](https://www.capterra.com/p/146659/RepairDesk/#Capterra___6314831) BB Bernardo B. Owner > "we feel extremely taken care of by both the software itself and the incredible customer support they provide. If you are thinking..." [See full review](https://www.capterra.com/p/146659/RepairDesk/#Capterra___6712383) DH Dawn H. CEO > "Our biggest frustration was with printing but they eventually sorted that out." [See full review](https://www.capterra.com/p/146659/RepairDesk/#Capterra___6490224) TF Tiekel F. Owner > "From the initial software implementation, we were supported by a dedicated Success Manager who ensured a smooth transition from..." [See full review](https://www.capterra.com/p/146659/RepairDesk/#Capterra___6580909) BG Bill G. Owner > "Not that it's expensive for what it is, but who likes paying for stuff?! " [See full review](https://www.capterra.com/p/146659/RepairDesk/#Capterra___6444908) AD Aaron D. After sales manager and Technical support > "I especially love how customizable it is, allowing me to tailor it perfectly to my business." [See full review](https://www.capterra.com/p/146659/RepairDesk/#Capterra___7024885) ER Edric R. Project Manager > "Accounting errors and small glitches in the platform" [See full review](https://www.capterra.com/p/146659/RepairDesk/#Capterra___4597045) AP Alex P. Owner > "It’s just perfect for my booking system in my phone shop repair" [See full review](https://www.capterra.com/p/146659/RepairDesk/#Capterra___6785187) DM Dylan M. Director > "we continuously have issues pulling invoices from repair desk to Xero " [See full review](https://www.capterra.com/p/146659/RepairDesk/#Capterra___3089832) SS Scott S. Director of Information Technology > "It is so helpful to have not only a great technology solution but also a solution designed to support the operation of a repair..." [See full review](https://www.capterra.com/p/146659/RepairDesk/#Capterra___6523658) JD Junior D. Owner > "Some bugs and I need a opinion to add multy currency and is not available" [See full review](https://www.capterra.com/p/146659/RepairDesk/#Capterra___3095311) AL Austin L. Owner > "RepairDesk offers a solid solution to repair shops and other shops of a similar nature." [See full review](https://www.capterra.com/p/146659/RepairDesk/#Capterra___6616247) MK Mj K. manager > "Their plan policy regarding extra ticket/invoice quota is crap." [See full review](https://www.capterra.com/p/146659/RepairDesk/#SoftwareAdvice___3342417) CK Christopher K. Marketing and Operations Manager > "RepairDesk helps us keep our time organized and our workflow more efficient" [See full review](https://www.capterra.com/p/146659/RepairDesk/#Capterra___6455900) BL Brian L. Owner > "Basic foundational things that when I called the Helpdesk to have fixed, and they said "sorry that's how it is", baffled me." [See full review](https://www.capterra.com/p/146659/RepairDesk/#Capterra___3124275) AA Aftab A. Director > "sensitive content hidden\] Bhai and \[sensitive content hidden\] Bhai are very honest and hard working team at repairdesk and helped..." [See full review](https://www.capterra.com/p/146659/RepairDesk/#Capterra___6603691) AS Alex S. Accounting Manager > "Sometimes the software can be buggy." [See full review](https://www.capterra.com/p/146659/RepairDesk/#Capterra___2851325) CB Cathy B. Owner > "The ticket labels are easy to print and contain all of the pertinent information needed to identify the repair at a quick glance...." [See full review](https://www.capterra.com/p/146659/RepairDesk/#Capterra___6581161) KD Kevin D. Owner > "Some of the great features are Poorly implemented." [See full review](https://www.capterra.com/p/146659/RepairDesk/#Capterra___3089893) HS Heman S. Business Advisor > "Extra power is quickly available via integrations to extend core capabilities." [See full review](https://www.capterra.com/p/146659/RepairDesk/#Capterra___6382795) BL Brian L. Owner > "Canceled my service and got a refund." [See full review](https://www.capterra.com/p/146659/RepairDesk/#Capterra___3124275) CB Cathy B. Owner > "I like being able to upload pre and post repair photos. " [See full review](https://www.capterra.com/p/146659/RepairDesk/#Capterra___6581161) MD Moustapha D. Owner > "Some QuickBook invoices don’t sync automatically at times." [See full review](https://www.capterra.com/p/146659/RepairDesk/#Capterra___2426302) CB Cathy B. Owner > "Creating POs for the purchase of these parts is also a useful feature. " [See full review](https://www.capterra.com/p/146659/RepairDesk/#Capterra___6581161) GJ George J. Owner > "Also for a while it was not staying secure until it got resolved by customer support" [See full review](https://www.capterra.com/p/146659/RepairDesk/#Capterra___2302513) TP Tomas P. Ceo > "Like the way inventory is done, easy inventory transfer and you Can see inventory across stores very fast." [See full review](https://www.capterra.com/p/146659/RepairDesk/#Capterra___6598622) DB Delynnderick B. Owner > "Inventory is a mess can’t never get it done correctly" [See full review](https://www.capterra.com/p/146659/RepairDesk/#Capterra___2411826) [View Reviews](https://www.capterra.com/p/146659/RepairDesk/reviews/) ## User interface [RepairShopr](https://www.capterra.com/p/133945/RepairShopr/) 4.43 (127) [RepairDesk](https://www.capterra.com/p/146659/RepairDesk/) 4.71 (244) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Accounting Integration 207 Important Activity Dashboard 150 Important AI Copilot 120 Important RepairShopr 7/50 - Accounting Integration - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Automated Receipt Matching - Backup and Recovery - Billing Portal - Bulk Send - Client Management - Compliance Management - Contact Database - Contingency Billing - Credit Card Processing - Credit Note - Customizable Branding - Customizable Invoices - Customizable Reports - Customizable Templates - Document Management - Dunning Management - Duplicate Detection - Dynamic Pricing - Email Management - Event Logs - File Encryption - File Sharing - Financial Management - Fraud Detection - Generative AI - Hourly Billing - Invoice Creation - Invoice History - Invoice Processing - Master Data Management - Mobile Payments - Multi-Currency - Multi-Language - Online Invoicing - Payment Processing - Process/Workflow Automation - Project Billing - Projections - Purchase Order Management - Purchasing & Receiving - Quotes/Estimates - Real-Time Data - Real-Time Reporting - Recurring/Subscription Billing - Reminders [See all features](https://www.capterra.com/p/133945/RepairShopr/#features) RepairDesk Top features 29/50 - Accounting Integration - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Automated Receipt Matching - Backup and Recovery - Billing Portal - Bulk Send - Client Management - Compliance Management - Contact Database - Contingency Billing - Credit Card Processing - Credit Note - Customizable Branding - Customizable Invoices - Customizable Reports - Customizable Templates - Document Management - Dunning Management - Duplicate Detection - Dynamic Pricing - Email Management - Event Logs - File Encryption - File Sharing - Financial Management - Fraud Detection - Generative AI - Hourly Billing - Invoice Creation - Invoice History - Invoice Processing - Master Data Management - Mobile Payments - Multi-Currency - Multi-Language - Online Invoicing - Payment Processing - Process/Workflow Automation - Project Billing - Projections - Purchase Order Management - Purchasing & Receiving - Quotes/Estimates - Real-Time Data - Real-Time Reporting - Recurring/Subscription Billing - Reminders [See all features](https://www.capterra.com/p/146659/RepairDesk/#features) ### Recognition No recognitions have been awarded to RepairShopr No recognitions have been awarded to RepairDesk ### Deployment & support RepairShopr Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos RepairDesk Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details RepairShopr - By Servably - Located in United States - Founded in 2010 RepairDesk - By RepairDesk - Located in United States - Founded in 2014 ## Popular Comparisons [RepairShopr](https://www.capterra.com/p/133945/RepairShopr/)[4.43 (127)](https://www.capterra.com/p/133945/RepairShopr/reviews/) vs [Jobber](https://www.capterra.com/p/127994/Jobber/)[4.58 (1,435)](https://www.capterra.com/p/127994/Jobber/reviews/) $59.99/month Price $39/month 4.3 Features 4.3 4.3 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/127994-133945/Jobber-vs-RepairShopr) [RepairDesk](https://www.capterra.com/p/146659/RepairDesk/)[4.71 (244)](https://www.capterra.com/p/146659/RepairDesk/reviews/) vs [PHP Point of Sale](https://www.capterra.com/p/145413/PHP-Point-of-Sale/)[4.69 (340)](https://www.capterra.com/p/145413/PHP-Point-of-Sale/reviews/) $99/month Price $59/month 4.7 Features 4.5 4.6 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/145413-146659/PHP-Point-of-Sale-vs-RepairDesk) [RepairShopr](https://www.capterra.com/p/133945/RepairShopr/)[4.43 (127)](https://www.capterra.com/p/133945/RepairShopr/reviews/) vs [Salesforce Service Cloud](https://www.capterra.com/p/136189/Salesforce/)[4.46 (823)](https://www.capterra.com/p/136189/Salesforce/reviews/) $59.99/month Price $25/month 4.3 Features 4.4 4.3 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/133945-136189/RepairShopr-vs-Salesforce) [RepairDesk](https://www.capterra.com/p/146659/RepairDesk/)[4.71 (244)](https://www.capterra.com/p/146659/RepairDesk/reviews/) vs [NetSuite](https://www.capterra.com/p/135757/NetSuite/)[4.22 (2,007)](https://www.capterra.com/p/135757/NetSuite/reviews/) $99/month Price Contact vendor for pricing 4.7 Features 4.2 4.6 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/135757-146659/NetSuite-vs-RepairDesk) [RepairShopr](https://www.capterra.com/p/133945/RepairShopr/)[4.43 (127)](https://www.capterra.com/p/133945/RepairShopr/reviews/) vs [mHelpDesk](https://www.capterra.com/p/77264/mHelpDesk/)[4.29 (824)](https://www.capterra.com/p/77264/mHelpDesk/reviews/) $59.99/month Price Contact vendor for pricing 4.3 Features 4.0 4.3 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/77264-133945/mHelpDesk-vs-RepairShopr) [RepairDesk](https://www.capterra.com/p/146659/RepairDesk/)[4.71 (244)](https://www.capterra.com/p/146659/RepairDesk/reviews/) vs [Gofrugal](https://www.capterra.com/p/71693/GoFrugal-POS-Software/)[4.39 (198)](https://www.capterra.com/p/71693/GoFrugal-POS-Software/reviews/) $99/month Price $7/month 4.7 Features 4.4 4.6 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/71693-146659/GoFrugal-POS-Software-vs-RepairDesk) [RepairShopr](https://www.capterra.com/p/133945/RepairShopr/)[4.43 (127)](https://www.capterra.com/p/133945/RepairShopr/reviews/) vs [Workiz](https://www.capterra.com/p/147525/Workiz/)[4.43 (218)](https://www.capterra.com/p/147525/Workiz/reviews/) $59.99/month Price $187 4.3 Features 4.3 4.3 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/133945-147525/RepairShopr-vs-Workiz)