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RepairShopr is designed to serve all kinds of repair shops and field service businesses such as computer and cell phone repair, IT and MSPs, franchise and general repair, and watch and electronics.
Workiz, the leading FSM in AI, is the all-in-one platform designed by and for field service professionals. Trusted by over 120,000 pros, Workiz empowers growing businesses with innovative tools.
I applaud the developers for creating this amazing tool that is accessible and affordable for small businesses in the retail/repair/consulting fields.
Lack of scheduling an employee(s) although there is a clock in/clock out feature. Lack of payroll integration, I have to use a separate program for payroll alone.
I can't say enough good things about RepairShopr it is a very comprehensive solution and they are consistently improving the product monthly.
I would be lost with out this software fueling my productivity.
This is a great company with a lot of potential that cares. I put a suggesting for them a year ago and they did good by providing a mobile version for technicians.
I tested dozens of products in trying to manage remote clients, on-sites, repair bench items, and general CRM duties for our IT house. They were all terrible in their own particular ways.
It is the best software for customer relationship management I have come across so far. It is reliable and easy to use and I wound recommend my business partners to try it.
Some of the features are limited and payment gateway options are somewhat limited.
Excellent product, excellent features, Awesome customer service, Great prices. We are fairly new with Workiz, but loving it so far.
Customer service is unhelpful with very poor attitude. Tech support is poor with poor attitude.
I love the calling features, the dashboard is really easy to use, I love the customizable options, the reports are great but they can do a little better with balances, overall its a great sofware.
When something is wrong it does take a few days to get in touch with someone and I was overcharged mutilple times already.
Good customer service when I have questions or need help. Overall it's a good program.
I have talked to tech about it but either they don't believe me or it is so random there is no way to track it.
It offers multiple features helpful to all businesses such as phone service as well as CRM services, which include automations- super helpful for any business.
It's OK, but it sucks having to always schedule a meeting with someone whenever you have issues.
Speaker 1: Hey, my name is Zach. I'm a dispatch in the junk removal industry. I rate Workiz a five stars out of five. For more reviews like this, you can click below. With our previous software, it just did not do everything that we wanted. We really need more functionality with it. We need a more inside look into what's going on, on our day-to-day. With Vonage, it did not do that for us. We really needed all those cool capabilities that Workiz does have. With Workiz, it allows you to do a lot. It allows us to attach pictures to the job. It's simple to input payments. It allows the dispatching mart to be ran smoothly. I'm able to simply assign the jobs to the guys, and they pops up on their tablet and they're good to go. The functionality for them is very simple. It's easy for them to put the stuff in and have them go about their day without any troubles. Overall, Workiz has been a great tool for us. We got up and running with it pretty smooth. It was pretty quick. Most of our team had no issues at all. Most of the guys like it better out in the field. Myself, I definitely like it better as a dispatch. I know the owners of our company have been very satisfied and very happy with the change that we made. When we started trying Workiz, definitely, we started with the free trial. It's a great feeling to know that you have a free trial and can try out the product and see if you like it. The onboarding team was great and made it run smooth and efficiently, and they always are there for any questions that we may have during the process. They are making sure that anything that we want improved gets improved, and they're always working on something they new. It's definitely a cool product. There's a lot of features. They definitely are striving to be the best scheduling software out there.
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