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RepairShopr is designed to serve all kinds of repair shops and field service businesses such as computer and cell phone repair, IT and MSPs, franchise and general repair, and watch and electronics.
SingleOps supports green industry companies that specialize in landscape, tree care, lawn care, plant healthcare, design-build, or snow and ice removal.
I applaud the developers for creating this amazing tool that is accessible and affordable for small businesses in the retail/repair/consulting fields.
Lack of scheduling an employee(s) although there is a clock in/clock out feature. Lack of payroll integration, I have to use a separate program for payroll alone.
I can't say enough good things about RepairShopr it is a very comprehensive solution and they are consistently improving the product monthly.
I would be lost with out this software fueling my productivity.
This is a great company with a lot of potential that cares. I put a suggesting for them a year ago and they did good by providing a mobile version for technicians.
I tested dozens of products in trying to manage remote clients, on-sites, repair bench items, and general CRM duties for our IT house. They were all terrible in their own particular ways.
It is the best software for customer relationship management I have come across so far. It is reliable and easy to use and I wound recommend my business partners to try it.
Some of the features are limited and payment gateway options are somewhat limited.
We’ve been using this SingleOps for a couple years now. It’s super easy to use, has great features, and has great customer support.
They have no idea how their product looks and communicates with Quickbooks Online, and the credit card processor they force you to use is awful.
I love it that the customer can click to accept proposals so that we don't have to deal with so much paper. It's great to be able to put notes for the crew so that they can see information they need.
Support staff it’s horrible on fixing issues brought up.
SingleOps has been great, they are constantly improving and making the software better and we look forward to continuing to grow right along with them.
The first few months were just training but we still had to pay for those months even though we were not implementing the system yet.
Overall functionality is great, the ability to tag trees and use the map function on each estimate is very helpful. Especially with large properties that have alot of trees.
Very promising software - disappointing experience.
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RepairShopr
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