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Interact vs Mattermost: Which is a better fit?

Updated on February 2nd, 2025
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Summary
Key features rated by users
Features selected based on 2,275 reviews from Internal Communications users.
% Fit
Not enough reviews
Feature ratings
Chat/Messaging
--
Alerts/Notifications
--
Access Controls/Permissions
4.6
Real-Time Chat
--
File Sharing
4.8
% Fit
High performer
Feature ratings
Chat/Messaging
4.9
Alerts/Notifications
4.7
Access Controls/Permissions
5.0
Real-Time Chat
4.9
File Sharing
4.4
User satisfaction
4.6
User reviews40
Ease of use
4.5
Functionality
4.4
Value for money
4.5
Customer support
4.5
4.4
User reviews166
Ease of use
4.5
Functionality
4.2
Value for money
4.6
Customer support
4.4
Price starts from
Monthly subscription
Free version
Free trial
/user
Monthly subscription
Free version
Free trial
Best for

Interact is built for enterprise and medium-sized organizations that understand the importance of improving employee communications and engagement to drive a better employee experience.

Multi-channel internal communication & collaboration platform that helps large enterprises manage private/group chatting, share documents, videos/audio, or links and maintain contact directories.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
No video reviews yet
video-24ca0231-d9e8-4b61-2f4a-08d98f6ec3f9
Emily L
Director of Investor Relations
3.0

Emily L.: I'm Emily, Director of Investor Relations, and I give Mattermost a three out of five. For more reviews like this, you can click below. At my company, we use Mattermost as a collaboration tool both internally amongst different sorts of teams to be able to keep each other up to and have really immediate communication with one another, and then also externally with some of the accelerator companies that we work with and other things that we're involved in to be able to send messages and announcements so that everybody can know what we're up to. What I like most about Mattermost is that it provides the ability to either contact a team member individually or as a group. So it's really simple to be able to identify who you want to speak with. You can tag people in different things. There's different channels that you can join. So there's a lot of different ways that we can collaborate with one another. What I don't like about Mattermost is the phone application. While it works really well on the web, on the phone I have this weird issue where I'll get a notification that somebody tagged me or pinged me in a message, but when I try to access the application, it's unable to load.

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Interact

Top Features
46/50
  • Real-Time Updates
  • Screen Sharing
  • Transcripts/Chat History
  • Video Conferencing
  • Access Controls/Permissions
  • Active Directory Integration
  • Activity Dashboard
  • Activity/News Feed
  • Activity Tracking
  • Alerts/Notifications
  • API
  • Blogs
  • Calendar Management
  • Chat/Messaging
  • Commenting/Notes
  • Contact Management
  • Content Management
  • Customizable Branding
  • Customizable Templates
  • Data Import/Export
  • Discussions/Forums
  • Document Management
  • Document Storage
  • Drag & Drop
  • Email Management
  • Employee Communities
  • Employee Database
  • Employee Photos
  • Engagement Tracking
  • Event Calendar
  • File Management
  • File Sharing
  • Live Chat
  • Meeting Management
  • @mentions
  • Mobile Alerts
  • Multi-Language
  • Newsletter Management
  • Real-Time Chat
  • Real-Time Notifications
  • Reporting & Statistics
  • Role-Based Permissions
  • Search/Filter
  • Single Sign On
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Third-Party Integrations
  • Workflow Management
See All features
Hide Internal Communications Software Features -

Mattermost

26/50
Show Internal Communications Software Features +

Interact

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Mattermost

Interact
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Mattermost
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Interact
  • By Interact Software
  • Located in United Kingdom
  • Founded in 1996
Mattermost
  • By Mattermost
  • Located in United States
  • Founded in 2015
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