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Quality-centric life science companies with 11-500 employees, focused on growth, unlocking new markets, and gaining a competitive edge through a culture of quality
We work together with franchises of all sizes in all industries.
Yeah, it is good to use, good to show someone your documentation and completes the process flow with respect to the features and configurations.
One feature that is missing is automatic reminders of incomplete assigned training (supposed to be on the roadmap, though!).
The customer service is excellent and it appears that they are trying to improve both the quality of the product and the features.
Minor hitches with implementation. But no feedback on this yet.
I also appreciate that they are regularly improving the system and that there is good attention on providing supporting validation documentation.
The interface is not intuitive and document size is limited to only 100mbs.
But once I learned to navigate it became quite easy. I love that this program works as Quality should and is always improving.
It is a bit tricky to understand the management of NCRs.
We are using Noraxx to improve restaurant cleanliness and process implementation. Neal and the team have been great to deal with, professional, responsive and flexible.
Can be hard to navigate at times when using to find reporting.
Able to compare audits easy to use when you figure it out. Gives you lots of useful info to help my franchises improve.
The offline updating didn't always update. Very little info or job aids to learn the software.
The team is very responsive and have done a great job in building a system that meets our needs and integrates well with our systems.
It seems to have difficulty functioning in mobile site.
Their team is dedicated to listening to your needs and will try to develop a solution, if possible. Customer support is always fast, efficient and friendly.
Qualio
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