# Compare Qualio vs MasterControl Quality Excellence 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare MasterControl Quality Excellence and Qualio based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/134050-148577/Quality-Management-Software-vs-MasterControl

---

# MasterControl Quality Excellence vs Qualio Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

MasterControl Quality ExcellenceQualio2/4 selected

[MasterControl Quality Excellence](https://www.capterra.com/p/148577/MasterControl/)[4.5 (528)](https://www.capterra.com/p/148577/MasterControl/reviews/)

[Qualio](https://www.capterra.com/p/134050/Quality-Management-Software/)[4.5 (129)](https://www.capterra.com/p/134050/Quality-Management-Software/reviews/)

[## MasterControl Quality Excellence](https://www.capterra.com/p/148577/MasterControl/)[4.5 (528)](https://www.capterra.com/p/148577/MasterControl/reviews/)

Starting Price

$25000.00/year

Value-for-Money

4.2

Functionality

4.2

Ease of Use

4.1

Customer Service

4.5

Reviews Sentiment

Based on [528 reviews](#user-reviews)

Positive

491

Neutral

35

Negative

2

[## Qualio](https://www.capterra.com/p/134050/Quality-Management-Software/)[4.5 (129)](https://www.capterra.com/p/134050/Quality-Management-Software/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.4

Functionality

4.2

Ease of Use

4.5

Customer Service

4.7

Reviews Sentiment

HN

Based on [129 reviews](#user-reviews)

Positive

118

Neutral

9

Negative

2

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## Summary

* * *

Key features rated by users

Features selected based on 4,084 reviews from quality management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

90%Fit

High performer

Feature ratings

Document Management

4.6

Electronic Signature

4.8

Quality Control

4.4

Access Controls/Permissions

4.4

Corrective and Preventive Actions (CAPA)

4.2

80%Fit

Feature ratings

Document Management

4.3

Electronic Signature

4.6

Quality Control

4.3

Access Controls/Permissions

4.1

Corrective and Preventive Actions (CAPA)

4.4

User satisfaction

User satisfaction

4.5

User reviews[528](https://www.capterra.com/p/148577/MasterControl/reviews/)

Ease of use

4.1

Functionality

4.2

Value for money

4.2

Customer support

4.5

User satisfaction

4.5

User reviews[129](https://www.capterra.com/p/134050/Quality-Management-Software/reviews/)

Ease of use

4.5

Functionality

4.2

Value for money

4.4

Customer support

4.7

Price starts from

Price starts from

$25000Other, Per Year

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

MasterControl Quality Excellence is the #1 Quality Management System (QMS) in life sciences.

Best for

Qualio is designed for life science businesses such as medical device manufacturers, pharmaceutical companies, biotech firms, and more.

## User reviews

Pros & cons

Marco B.

IT Senior Application Specialist

> "MasterControl Qx is a solid and compliance‑focused quality management system that delivers strong collaboration and form management features."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7096471)

VR

Verified Reviewer

Sr. Manager, SQA

> "As someone familiar with the architecture and database structure, it’s clear that some foundational aspects of the platform stray from modern best..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6863260)

DN

Don N.

Associate director of quality

> "It’s more than a storage solution—it’s a dynamic system that integrates document workflows into our broader QMS, streamlining operations and..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022995)

VR

Verified Reviewer

Sr. Manager, SQA

> "Longtime customers are left with aging infrastructure, limited documentation, and training materials that often fall short of demonstrating how to..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6863260)

NH

Nikolas H.

Quality Engineer

> "MasterControl Quality Excellence is an excellent eQMS that provides a very easy-to-use UI/UX that effectively manages and maintains documents."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7131081)

MD

Madeline D.

Quality Engineer

> "Some functions are not intuitive, there is a lot of training to ensure that technicians understand how to navigate the search bar and view only..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023678)

DN

Don N.

Associate director of quality

> "In a sector where regulatory compliance (e.g., 21 CFR Part 11, ISO 13485) is paramount, Qx has revolutionized how we manage our extensive library..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022995)

SS

Sarah S.

Quality

> "And users do find the quality excellence tool to be cumbersome, and there is a large training burden for general of you only users as well as end..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023206)

VR

Verified Reviewer

Systems Specialist

> "The automated workflows for things like change control and CAPAs save a lot of time and reduce the back-and-forth emails. Once it’s set up right,..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6861737)

VR

Verified Reviewer

Sr. Manager, SQA

> "The shift to named user licensing has disrupted business-critical workflows and imposed significant increased cost to maintain the same..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6863260)

TL

Traci L.

Senior MasterControl Specialist

> "The fact that it has enhanced our quality compliance on so many levels; from collaborating on documents to managing and documenting training to..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023039)

AI

Angel I.

Quality Systems Director

> "The other ancillary modules (Audit, Supplier) are clunky and don't get a lot of attention for upkeep like the hot topics (Mx and AI)."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022905)

VP

Victor P.

Vice President, Business Operations

> "Documents and training has been instrumental in bringing up our HIPPA compliance by having an organized central repository with change control..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7024518)

NL

Natasha L.

Sr QA Specialist

> "Sometimes the most basic of functionality is not considered when making a product and then it can take quite a while to get that fix developed and..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023695)

NF

Nima F.

Sr. Quality Engineer

> "Advanced Quality Events Management (AQEM) within Qx is extremely useful in setting up the workflows that are governed by the various QMS-level SOPs."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022862)

MW

Matthew W.

Quality Engineer

> "I dislike mastercontrol quality excellence for the difficulty in implementing the module and difficulty in training end users on the functionality..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7024454)

VR

Verified Reviewer

Sr. Manager, SQA

> "Provides a unified platform for document management, training, and electronic forms across quality processes."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6863260)

VR

Verified Reviewer

Sr. Manager, SQA

> "We've been a MasterControl customer for over 20 years. While the system can work well when initially implemented, it lacks the flexibility to..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6863260)

ER

Ethan R.

Senior Quality Assurance

> "The Quality Excellence put on by mastercontrol is very informative and has excellent integration and links across all platforms offered both..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6810498)

MC

Marylynn C.

quality engineer

> "Because they have a lot of different customers sometimes the common denominator wins out so there are some features that may not be perfect for..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023863)

JC

Jennifer C.

Quality and Compliance Manager

> "Doc’s & Training Modules make it simple for us to keep our users up to date on the latest docs and keep their training current."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022946)

AO

Amanda O.

Partner

> "The implementation can feel rushed; by the time you are starting to understand the system (infocard structures, etc.)"

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023843)

NS

Nancy S.

eQMS Administrator

> "My overall experience is that it has a lot of possibility as you learn the ins and outs of the configuration rules. As I get more experience, I..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6648249)

VR

Verified Reviewer

Sr. Manager, SQA

> "Navigation is not intuitive, and even routine tasks often require multiple steps or significant system knowledge."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6863260)

ST

Steve T.

Quality analyst

> "Mastercontrol has been my primary eqms for the last 8 years and the customer support is outstanding and the platform is updated with new features..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023836)

KB

Karina B.

Manager, QMS

> "There are some character limitations within our forms that are difficult to work with."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023068)

SS

Sarah S.

Quality

> "In addition to being an industry leader, they also offer excellent customer support and collaboration on any of your document management or quality..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023206)

KC

Kelly C.

Sr Dir Quality Affairs

> "The current integration has been longer and more painful than previous but in part due to size and scope of our organization."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022799)

AT

Ambrosia T.

Quality Systems Manager

> "I really enjoy the capabilities of MasterControl. When it is full active, it is intuitive and allows our quality group to be efficient and..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022754)

AP

Andrew P.

QMS Administrator

> "The site can be cumbersome to use at first, especially for smaller companies that are not FDA regulated. "

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023673)

Marco B.

IT Senior Application Specialist

> "It’s a great fit for organizations with strict regulatory requirements and structured internal processes."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7096471)

KB

Kalina B.

Quality Eningeet II

> "The import required a lot of manual updates, which was unexpected and time consuiming"

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023141)

RA

Rosalia A.

Quality Manager

> "Is a great way to interconnect all the documentation and libraries in complex organizations. Once you learn and adapt to how it os designed is..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022938)

NS

Nancy S.

eQMS Administrator

> "The Jreports portion of this product does not live up to the expectations and performance level of the rest of the suite. "

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6648249)

RS

Rajat S.

Quality Compliance Specialist

> "It makes it easier to track issues, manage audits, and ensure compliance without duplication of effort."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023651)

MN

Mary N.

Quality Engineer

> "Insights doesnt have all the available j reports but j reports is clunky"

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6810515)

KB

Karina B.

Manager, QMS

> "We can build customized workflows and forms which helps our company"

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023068)

FD

Frances D.

Project Manager

> "Fields that are not used cannot be removed creating end user confusion."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023849)

MD

Madeline D.

Quality Engineer

> "The reduction in time for getting document approvals was extremely helpful along with the improvements in ensuring training is completed."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023678)

RA

Rosalia A.

Quality Manager

> "It can get confusing on the initial configuration and how it works for setting up at the initial part."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022938)

WC

William C.

EQMS Project Manager

> "Overall (and once needed enhancements were rolled out) the AQEM module has been a tremendous improvement in our ability to roll out new process..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023601)

CH

Corneel H.

QA officier

> "Sometimes its overcomplicated and I need to do to much ‘clicks’ to achieve something."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6809515)

JC

Jennifer C.

Quality and Compliance Manager

> "It’s exciting to hear about all of the other products that MasterControl is rolling out and we are actively looking at ways in which those..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022946)

VR

Verified Reviewer

Systems Specialist

> "It’s not super intuitive at first, and unless you have someone to walk you through it, it can feel a bit overwhelming."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6861737)

DN

Don N.

Associate director of quality

> "We’ve saved hundreds of hours on manual tasks in just one year, freeing up resources for strategic priorities like product innovation."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022995)

WS

Willeke S.

QA Projects Manager

> "Not always easy for users to find their documents even with organisers and taxonomy"

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6809598)

VN

Vinodh N.

Quality Engineer

> "I like the seamless integration of core quality processes like NCRs, OOTs, MOCs."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022807)

VR

Verified Reviewer

Sr. Manager, SQA

> "Standard reports are unreliable and often blamed on a third-party."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6863260)

MO

Michele O.

Quality manager

> "Overall, our experience with MasterControl Quality Excellence has been excellent—it’s helped us strengthen compliance, improve collaboration, and..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023840)

LG

Laura G.

Digital Quality Compliance Manager

> "The lack of audit trail information available to us."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022783)

AI

Angel I.

Quality Systems Director

> "The Qx platform is great at maintaining strong compliance - particularly for Document Control and Training."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022905)

SP

Sarah P.

Quality Engineer

> "Instead, you have to find a collaboration step in your tasks somewhere, then modify step, then click "Add Guest" (which also doesn't make sense..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6140668)

VR

Verified Reviewer

Systems Specialist

> "That said, it did take time to get everything up and running, and I had to rely on support quite a bit in the beginning. But once you get past..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6861737)

FP

Franziska P.

Director Program Management

> "Some features does not fit our processes."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6810491)

LK

Liz K.

Quality Control Specialist

> "The way you can search and collaborate with people in the company is much easier along with the tracking of all revisions is so helpful."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6662925)

WC

William C.

EQMS Project Manager

> "This caused a delay in our ability to launch."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023601)

RA

Rosalia A.

Quality Manager

> "The great support from the team during implementation that took a very old fashion set of documents to a new and able to grow system"

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022938)

MB

Maissa B.

eQMS Coordinator

> "This must be done manually which can become time consuming."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023022)

VR

Verified Reviewer

Sr. Manager, SQA

> "The Customer Café provides a space for knowledge-sharing and collaboration across the user community."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6863260)

VR

Verified Reviewer

Sr. Manager, SQA

> "Updates are unpredictable and often introduce new issues."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6863260)

RD

Richello D.

Sr Document Control Specialist

> "The flexibility of master control has allowed our team to continue to function across long distances."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022829)

VR

Verified Reviewer

Sr. Manager, SQA

> "Support is slow to respond and often unwilling to address known issues."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6863260)

CH

Chelsey H.

Sr Quality Systems Specialist

> "It makes people and companies stay accountable to actions within the system to ensure quality excellence"

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023136)

SS

Stephen S.

QA Specialist

> "SEARCH is not consistent or inaccurate"

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023133)

NT

Nikole T.

Manager of Post Market Complaints

> "This gives you the ability to link those investigation together."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022975)

Zack C.

Quality Operations Manager

> "It doesn't integrate well with other modules, its cumbersome, its difficult to setup."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6667297)

MO

Michele O.

Quality manager

> "I liked how MasterControl Quality Excellence makes quality management simple and efficient, with great visibility and automation."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023840)

RG

Ray G.

System administrator

> "User adoption is sometimes difficult."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7024271)

MH

Marsha H.

Senior Manager of Quality Systems

> "The Collaboration process involves multiple users and is key for robust revisions."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022932)

SM

Serenity M.

Quality Assurance / Compliance Supervisor

> "There are multiple sites within my company that use Master Control and there have been issues with Master Control billing that has let to time..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___5039121)

MW

Matthew W.

Quality Engineer

> "I like mastercontrol quality excellence for how easy it is to collaborate on documents and notify users of pending tasks."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7024454)

MG

Michael G.

eQMS Systems Engineer

> "The technical support we receive on the lowest tier isn't great."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023736)

LP

Leonardo P.

SQM

> "Very smooth application with aesthetic user interface and solid links to what is desired to explore in quality."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7024340)

VR

Verified Reviewer

Sr Director

> "Attrition of Tech Support causes some inconsistencies in support."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6302607)

VR

Verified Reviewer

Systems Specialist

> "It’s made our processes more efficient and has really helped during audits and inspections."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6861737)

AP

Abner P.

QA - eQMS SysAdmin

> "Reporting still lacks flexibility for end users."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6658165)

VR

Verified Reviewer

Senior Training Manager

> "The integration you get with mastercontrol and the support from the MC community is unmatched."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023459)

DH

Deirdre H.

QA Procedure Analyst

> "Unfortunately, we forget to communicate or consider how certain changes may impact the organization."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6648362)

LG

Laura G.

Digital Quality Compliance Manager

> "We are able to extract data needed for process improvement."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022783)

GH

Gabrielle H.

Sr. Training Associate

> "The least thing I like about quality excellence is the implementation and ease of use."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023147)

[View Reviews](https://www.capterra.com/p/148577/MasterControl/reviews/)

HN

Hanifa N.

Quality Assurance Officer

> "Qualio has been improving every quarter to satisfy customer needs by incorporating suggestions for improvements made..."

[See full review](https://www.capterra.com/p/134050/Quality-Management-Software/#Capterra___6303984)

CC

Christina C.

Engineer

> "It was not my favorite. When I identified issues, the customer care team stopped responding."

[See full review](https://www.capterra.com/p/134050/Quality-Management-Software/#Capterra___7143805)

VS

Victoria S.

Laboratory Technician

> "Qualio acts as our eQMS and streamlines our audit trail, document management, and workflows As a company with..."

[See full review](https://www.capterra.com/p/134050/Quality-Management-Software/#Capterra___4954694)

PS

Paul S.

President

> "The document editor is not as robust as microsoft word."

[See full review](https://www.capterra.com/p/134050/Quality-Management-Software/#Capterra___6820425)

VR

Verified Reviewer

Administrative Director

> "ant the customer support is top tier"

[See full review](https://www.capterra.com/p/134050/Quality-Management-Software/#Capterra___7085523)

PS

Paul S.

President

> "This makes custom documents harder to create"

[See full review](https://www.capterra.com/p/134050/Quality-Management-Software/#Capterra___6820425)

RN

Robert N.

Quality

> "Qualio solves our companies Quality Management Software needs and helps us to maintain all of our documents in a..."

[See full review](https://www.capterra.com/p/134050/Quality-Management-Software/#Capterra___4964569)

RN

Robert N.

Quality

> "I do not like how the change control history only limits you to see the last change control. If you want to see..."

[See full review](https://www.capterra.com/p/134050/Quality-Management-Software/#Capterra___4964569)

JV

Jigar V.

Quality Auditor

> "It is the best document management system which consist of whatever things you required with respect to ISO..."

[See full review](https://www.capterra.com/p/134050/Quality-Management-Software/#Capterra___4961226)

PV

Panagiotis V.

Quality Control Specialist

> "The search engine is a little clunky sometimes"

[See full review](https://www.capterra.com/p/134050/Quality-Management-Software/#Capterra___6541605)

NP

Neil P.

Sr. Director of Quality

> "The system has great flexibility in setting up customized processes using their Events feature and I'm excited to..."

[See full review](https://www.capterra.com/p/134050/Quality-Management-Software/#Capterra___4978845)

ML

Michelle L.

Production Manager

> "Also, there are some minor inconveniences that continue to exist, such as links that go to a superceded document."

[See full review](https://www.capterra.com/p/134050/Quality-Management-Software/#Capterra___4955676)

PV

Panagiotis V.

Quality Control Specialist

> "The fact that reviewing aproval editing and scrolling though our documents is easy and fast"

[See full review](https://www.capterra.com/p/134050/Quality-Management-Software/#Capterra___6541605)

SM

Stephanie M.

Quality Consulting Service

> "Document identification did not allow for using predicate quality system document numbers."

[See full review](https://www.capterra.com/p/134050/Quality-Management-Software/#Capterra___4966516)

VR

Verified Reviewer

support engineer

> "The best part is its interface is simple and intuitive."

[See full review](https://www.capterra.com/p/134050/Quality-Management-Software/#Capterra___6863802)

NB

Nesh B.

software engineer

> "For an existing table, adding multiple rows at a time is not possible."

[See full review](https://www.capterra.com/p/134050/Quality-Management-Software/#Capterra___6260821)

KP

Karl P.

Quality and Compliance Director

> "The Customer Service both supporting the induction of the platform and the every day query customer service is..."

[See full review](https://www.capterra.com/p/134050/Quality-Management-Software/#Capterra___4976561)

NB

Nesh B.

software engineer

> "There is no functionality to replace one character string with another."

[See full review](https://www.capterra.com/p/134050/Quality-Management-Software/#Capterra___6260821)

HN

Hanifa N.

Quality Assurance Officer

> "It has been an interesting learning experience and the solution to the tedious manual QMS."

[See full review](https://www.capterra.com/p/134050/Quality-Management-Software/#Capterra___6303984)

MF

Melissa F.

QA RA

> "The final complaint is the inability to migrate from the sandbox to the production instance. "

[See full review](https://www.capterra.com/p/134050/Quality-Management-Software/#Capterra___6253262)

ML

Michelle L.

Production Manager

> "Their platform is updated from time to time which improves the experience (for example, document editing and..."

[See full review](https://www.capterra.com/p/134050/Quality-Management-Software/#Capterra___4955676)

MH

Michael H.

QA Director

> "Inability to hot-swap an approver when they are not available."

[See full review](https://www.capterra.com/p/134050/Quality-Management-Software/#Capterra___4964313)

TM

Todd M.

VP of Quality Assurance

> "Great experience, allowed me implement a company wide QMS, passing ISO registration audits both times."

[See full review](https://www.capterra.com/p/134050/Quality-Management-Software/#Capterra___6260069)

NP

Neil P.

Sr. Director of Quality

> "As compared to other eQMS systems, there seems to be some basic functionality that is missing. "

[See full review](https://www.capterra.com/p/134050/Quality-Management-Software/#Capterra___4978845)

DM

Drew M.

Director of Quality

> "Qualio is an affordable option that includes all of the features you would want to see in an electronic quality..."

[See full review](https://www.capterra.com/p/134050/Quality-Management-Software/#Capterra___5004264)

NB

Nesh B.

software engineer

> "Can not add multiple rows in table."

[See full review](https://www.capterra.com/p/134050/Quality-Management-Software/#Capterra___6260821)

RN

Robert N.

Quality

> "It also helped us reduce a headcount by serving as a document control solution."

[See full review](https://www.capterra.com/p/134050/Quality-Management-Software/#Capterra___4964569)

MH

Muhammad H.

GM QA and RA

> "This hinders the log control in Qualio."

[See full review](https://www.capterra.com/p/134050/Quality-Management-Software/#Capterra___6277047)

PV

Panagiotis V.

Quality Control Specialist

> "a positive experience with a simple and interactive eqms system"

[See full review](https://www.capterra.com/p/134050/Quality-Management-Software/#Capterra___6541605)

BL

Brian L.

Quality Manager

> "I don't believe Qualio provided me with a good understanding of the capabilities of the system and how best to set..."

[See full review](https://www.capterra.com/p/134050/Quality-Management-Software/#Capterra___6267223)

HY

Halyna Y.

QA Senior Scientist

> "Qualio is much better if compared to HQMS. Since we have Qualio we never had an issue finding the information in our..."

[See full review](https://www.capterra.com/p/134050/Quality-Management-Software/#Capterra___4964536)

IG

Irma G.

Director of Quality Assurance

> "I cannot generate proper reports that provide visibility of these processes."

[See full review](https://www.capterra.com/p/134050/Quality-Management-Software/#Capterra___3325985)

KS

Kim S.

Quality Specialist

> "The training documents and virtual assistance has been extremely useful in teaching new staff how to use the program."

[See full review](https://www.capterra.com/p/134050/Quality-Management-Software/#Capterra___4955091)

DS

Daryl S.

Director

> "Can't use existing documents as a template for new documents"

[See full review](https://www.capterra.com/p/134050/Quality-Management-Software/#Capterra___3325950)

SM

Stephanie M.

Quality Consulting Service

> "Qualio has been great for maintaining the quality system from Complaints, NCR's, CAPA's etc."

[See full review](https://www.capterra.com/p/134050/Quality-Management-Software/#Capterra___4966516)

BY

Barbara Y.

Sr Q Mgr

> "Training metrics are not customizable."

[See full review](https://www.capterra.com/p/134050/Quality-Management-Software/#Capterra___3337699)

NP

Neil P.

Sr. Director of Quality

> "The system was fairly easy and quick to implement and covers the basics of what is needed to establish an ISO based..."

[See full review](https://www.capterra.com/p/134050/Quality-Management-Software/#Capterra___4978845)

MS

Max S.

Principal Field Clinical Specialist

> "I always have to convert to pdf and the direct training outside of Qualio. Why use Qualio at all then?"

[See full review](https://www.capterra.com/p/134050/Quality-Management-Software/#Capterra___3330361)

R

Riikka Ä.

Ho Regulatory and Scientific Affairs

> "All the way from the purchase to implementation to going live all the needed support was available."

[See full review](https://www.capterra.com/p/134050/Quality-Management-Software/#Capterra___4956565)

KS

Kenneth S.

Sanitation Supervisor

> "I do not use this software enough to know any shortcomings."

[See full review](https://www.capterra.com/p/134050/Quality-Management-Software/#Capterra___3353545)

KH

Klaus H.

Head of Regulatory

> "Integration options, easue of Use, flexibility of system, good customer support"

[See full review](https://www.capterra.com/p/134050/Quality-Management-Software/#Capterra___6253306)

EaT

Estefanía T.

data manager

> "There is nothing I don´t like."

[See full review](https://www.capterra.com/p/134050/Quality-Management-Software/#Capterra___3349636)

JP

Joel P.

Quality Manager

> "Overall very happy, but it is my understand there may be some very significant price increases coming our way which..."

[See full review](https://www.capterra.com/p/134050/Quality-Management-Software/#Capterra___6260320)

HS

Helena S.

Production admin

> "I can not find any faults with the software"

[See full review](https://www.capterra.com/p/134050/Quality-Management-Software/#Capterra___3350450)

[View Reviews](https://www.capterra.com/p/134050/Quality-Management-Software/reviews/)

## User interface

4.49 (528)

4.53 (129)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

MasterControl Quality Excellence

31/39

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Audit Management
-   Calibration Management
-   Change Management
-   Communications Management
-   Complaint Management
-   Compliance Management
-   Corrective and Preventive Actions (CAPA)
-   Customizable Reports
-   Data Import/Export
-   Defect Tracking
-   Document Coding & Control
-   Document Management
-   Electronic Signature
-   Equipment Management
-   Generative AI
-   Incident Management
-   Inspection Management
-   ISO Standards Management
-   Maintenance Management
-   Nonconformance Tracking
-   Policy Management
-   Quality Control
-   Real-Time Data
-   Reporting & Statistics
-   Risk Assessment
-   Risk Management
-   Statistical Process Control
-   Supplier Quality Control
-   Surveys & Feedback
-   Task Management
-   Third-Party Integrations
-   Training Management
-   Workflow Management

[See all features](https://www.capterra.com/p/148577/MasterControl/#features)

Qualio

Top features

34/39

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Audit Management
-   Calibration Management
-   Change Management
-   Communications Management
-   Complaint Management
-   Compliance Management
-   Corrective and Preventive Actions (CAPA)
-   Customizable Reports
-   Data Import/Export
-   Defect Tracking
-   Document Coding & Control
-   Document Management
-   Electronic Signature
-   Equipment Management
-   Generative AI
-   Incident Management
-   Inspection Management
-   ISO Standards Management
-   Maintenance Management
-   Nonconformance Tracking
-   Policy Management
-   Quality Control
-   Real-Time Data
-   Reporting & Statistics
-   Risk Assessment
-   Risk Management
-   Statistical Process Control
-   Supplier Quality Control
-   Surveys & Feedback
-   Task Management
-   Third-Party Integrations
-   Training Management
-   Workflow Management

[See all features](https://www.capterra.com/p/134050/Quality-Management-Software/#features)

### Recognition

No recognitions have been awarded to MasterControl Quality Excellence

Qualio is recognized as a top-rated tool in 5 Capterra Shortlist reports

### Deployment & support

MasterControl Quality Excellence

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Qualio

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

MasterControl Quality Excellence

-   By MasterControl
-   Located in United States
-   Founded in 1994

Qualio

-   By Qualio
-   Located in United States
-   Founded in 2010

## Popular Comparisons

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Price

Contact vendor for pricing

4.2

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[View full comparison](https://www.capterra.com/compare/97557-134050/QT9-Quality-Management-vs-Quality-Management-Software)

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Price

Contact vendor for pricing

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4.3

4.5

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4.2

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4.6

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Price

A$29/month

4.2

Features

4.4

4.5

Ease of Use

4.6

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4.5

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Contact vendor for pricing

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Features

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4.1

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