Liberty vs LS Retail: Which is a better fit?

Every issue I've ever experienced has been resolved in a matter of hours. Software personal are great to work with and have always been able to resolve my issues.

We miss not having a "home screen. When filling an RX, we have found that we did not enter the name of the next patient, it defaulted to the previous patient.

Excellent customer service. Everyone is very friendly, willing to help, and if they are not sure of the answer they are quick to find out and get back with us.

However, patrons get frustrated when they retrieve records that only show metadata.

It is easy to use, the tabs are easy to understand. I like the way each tab has very good detailed context and good size.

Not a whole lot of cutting edge stuff, basic system, slow because of mouse.

This software is easy to learn and pick up on, which is very beneficial. The tech support line is great and is a service that is very helpful.

Company growing fast, customer service started lagging.

Implementation phase is very good & simple for any beginner. POS is very clear concept for anyone & the most important thing that I like very much is troubleshooting.

Jaganath J

Solution Delivery Manager

Lack of integration to other channel platforms. Lack of localisations in some countries and partners are not up to date.

mohamed m

technical support

The loyalty program is of the best loyalty program I've seen also the retail item setup is very good and the attributes is really good for reporting.

Vinay V

Business Development Manager

LS retail requires the devices to be constantly connected to the internet. If the connection is unstable or haphazard, risk breaks in your service.

I think one of the best powerful tool for retailer market. I did a lots of customisation and integration and faced so many challenges but its comfortable to do it in nav versions.

It's hard to do customization and enhance the software. A lot of restriction in the coding in order to enhance it.

Mohammad Rizki M

Functional Consultant

Rich features and functionality, stable because it's an add-on on top of Dynamics NAV/365 BC that strong in the accounting. Configurable with needed of good knowledge of the system.

Loss prevention should include in standard, the price is too high.