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Vacation rental property managers with 25+ units who seek powerful and modern productivity tools to help maximize revenue, automate management tasks, and streamline operations.
Vacation rental managers and companies.
Escapia has been a great tool for us, especially for the price we managed to get since we signed up when it was a newer company. It seems to be improving constantly which I really appreciate.
There is no way to preview your listing to make sure you got it right. Also, if you put in the wrong coordinates then you can't change them later and your home will show up in the wrong spot.
Pros - Escapia is user friendly, easy to use, easy to navigate through tabs on reservation screens. Customer Service are always helpful and knowledgeable and the training materials are of great value.
One problem is that as of now owners cannot reset their password, and so they always have to contact us if they forget it so that we can change it for them.
Great group of innovative individuals who are constantly trying to improve the software and stay ahead of the competitors.
Currently though it is a daily frustration. The system stops working daily, it's slow, doesn't communicate well with our other software systems.
The visual planner is perfect for managing many homes all at once with a quick scroll. I definitely recommend Escapia if you are looking for a user friendly easy to use software.
The lack of connection to Airbnb is also a serious issue along with the "Price Consitency" rules from Vrbo.
We use Hostfully for our Guidebooks when customers rent our country house. We love how they work, the ability to have bilingual contents and how they help our property shine.
The house manual section could use more organizing with sub categories. When you get a lot of manuals, things can get lost.
We have the paid version as we have several properties - we love it's ease for guests, the layout is user friendly and for us it is easy to add to and distribute.
I can’t think of anything I dislike about hostfully guidebooks. Perhaps there could be more icons available.
Great experience all round, I have needed help once and it was so easy to contact someone at customer service and they talked me through on the phone and solved my issue.
Lacking of basic features. Unprofessional staff when comes to refunds.
Easy to use platforms and when one needs help or a reminder of how to adapt or update information the support team is superb.
Nothing to dislike but I'll keep writing because there's a text minimum.
Ashley: My name is Ashley. I'm one of the co-founders for Travelex Inc. And we are a luxury vacation rental management company. So we run short-term rentals for our clients. And my rating for Hostfully out of five would be a four. Before Hostfully, we weren't actually using any channel manager or program, so we were specifically just on Airbnb, so this was our first experience with something like Hostfully. We chose Hostfully after speaking to a few other hosts who do something that we do, and they were using it and they really liked it. The customer service was really great. They helped us get started because we onboarded with about 30 properties, which is a pretty big task to onboard, and they were very helpful. And they just checked all the boxes and did everything that we needed them to do at that time. The onboarding process, I'd say out of five would be a four. It was really good. Again, the customer service team, amazing. Very responsive. I will say the interface itself isn't as user friendly as it could be, it's just a little more complicated to figure out, but they do have tons of how-to documents that really helped. I would still definitely recommend Hostfully to anyone looking for what they need. I also love that it comes with guidebooks, which we still use to this day, and are really user-friendly and fun to put together. And I love how it connects really well. There's lots of integrations that we use, like PriceLabs, Wheelhouse BreezeWay, RemoteLock, and then obviously all your channels that you use, that it's easy to house in one place. And then on top of that, probably one of my more favorite features is they have an owner's portal, which is really good if you're doing what we are, which is a management company. And you have owners that can go in and look at their revenue.
Prioritize real-user-identified key features according to your needs to find your best fit.
Escapia
Top FeaturesHostfully Guidebooks
Escapia
Hostfully Guidebooks
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