# Compare EHR 24/7 vs Carepatron 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare EHR 24/7 and Carepatron based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/134091-195467/EHR-24-7-vs-Care-Patron

---

# EHR 24/7 vs Carepatron Features and Cost Comparison

Last updated March 30th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

EHR 24/7Carepatron2/4 selected

[EHR 24/7](https://www.capterra.com/p/134091/EHR-24-7/)[4.1 (179)](https://www.capterra.com/p/134091/EHR-24-7/reviews/)

[Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.5 (821)](https://www.capterra.com/p/195467/Care-Patron/reviews/)

[## EHR 24/7](https://www.capterra.com/p/134091/EHR-24-7/)[4.1 (179)](https://www.capterra.com/p/134091/EHR-24-7/reviews/)

Starting Price

$44.95/month

Value-for-Money

4.4

Functionality

3.9

Ease of Use

4.1

Customer Service

4.1

Reviews Sentiment

AK

Based on [179 reviews](#user-reviews)

Positive

143

Neutral

15

Negative

21

[## Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.5 (821)](https://www.capterra.com/p/195467/Care-Patron/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.6

Functionality

4.3

Ease of Use

4.5

Customer Service

4.5

Reviews Sentiment

LM

SG

VS

Based on [821 reviews](#user-reviews)

Positive

739

Neutral

66

Negative

16

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## Summary

* * *

Key features rated by users

Features selected based on 5,977 reviews from electronic medical records software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

83%Fit

Not enough reviews

Feature ratings

HIPAA Compliant

5.0

Patient Records Management

4.6

Charting

4.5

Patient Scheduling

4.9

Document Management

5.0

89%Fit

Feature ratings

HIPAA Compliant

4.8

Patient Records Management

4.6

Charting

4.4

Patient Scheduling

4.7

Document Management

4.5

User satisfaction

User satisfaction

4.1

User reviews[179](https://www.capterra.com/p/134091/EHR-24-7/reviews/)

Ease of use

4.1

Functionality

3.9

Value for money

4.4

Customer support

4.1

User satisfaction

4.5

User reviews[821](https://www.capterra.com/p/195467/Care-Patron/reviews/)

Ease of use

4.5

Functionality

4.3

Value for money

4.6

Customer support

4.5

Price starts from

Price starts from

$44.95Other, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

EHR 24/7® provides charting, real-time data, customizable forms to enhance accuracy, productivity, and patient safety. It also has integrations for patient intake and e-prescription solutions.

Best for

Therapists, counselors, health coaches, mental health professionals, nurses, general practitioners, physical therapists, psychiatrists, psychologists, social workers, dietitians, and chiropractors.

## User reviews

Pros & cons

AK

Abrar K.

Practice Manager

> "The best thing about Office EHR 24/7 & Practice Mate is that it maintains the same page layout, which helps learn..."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___7075634)

JP

Jorge P.

Office Manager

> "no message alerts for patient self schedule on portal, some patients request appointments but we are unable to see..."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___7034884)

TB

Tina B.

Office Manager

> "We are able to customize our charting for each provider yet keep it mainstreamed for the office. "

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___7071197)

CG

Carmen G.

Podiatrist

> "You cannot use a tablet for patients to sign as proof they were seen at that visit also I don’t like that on..."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___7070759)

JP

Jorge P.

Office Manager

> "I love it, it has made my job a lot more streamline and faster, especially the tablet registration forms"

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___7034884)

SB

Shana B.

President

> "We don't use the scheduling feature because our scheduling needs are complicated as we have appointments and..."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___7070816)

VM

Victoria M.

Reimbursement Specialist

> "It has been very manageable and the training videos and in-person sessions are all readily available."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___7071161)

LF

Leland F.

Chiropractor

> "Can't print consecutive notes in a batch at once."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___7034873)

TB

Tina B.

Office Manager

> "It gives us what we need with customizable options too."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___7071197)

FO

Fred O.

MD

> "However,if you have 2 offices with parent-child status, you are not able to transmit data from the child office."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___6345286)

LF

Leland F.

Chiropractor

> "Easy to make macros so when we enter notes, makes it efficient not to have to type again."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___7034873)

TB

Tina B.

Office Manager

> "This may be an issue with our internet too and it doesn't happen often."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___7071197)

AK

Abrar K.

Practice Manager

> "It is easy to manage daily patient scheduling, and everything is well integrated between EHR 24/7 & Practice Mate."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___7075634)

MJ

Marcella J.

Medical Document Specialist

> "The least thing that I don't like about EHR is the part on the view EHR screen, when you have to save the note..."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___5020068)

AK

Abrar K.

Practice Manager

> "It was easy to implement this software into our practice, with Office Ally staff providing the necessary training..."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___7075634)

HEP

Hai-En P.

Podiatrist

> "The UI can be a little clunky. Once we changed over to a new EHR, it was hard to get them to release the records."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___6515589)

JP

Jorge P.

Office Manager

> "Patient portal is very helpful, great way to keep in touch with patient care."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___7034884)

JH

Junfeng H.

acupuncturist,owner

> "Besides, there is one issue as follows: in Patients charts, when I hit "create PM visit", the patient..."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___5020013)

TB

Tina B.

Office Manager

> "Learning curve is medium but not too bad for learning a new system."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___7071197)

SC

Susanna C.

physician

> "Chart management features such as searching for specific diagnoses or medications is clunky -- can't use \* to fold..."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___5012868)

AK

Abrar K.

Practice Manager

> "Compared with eCW, its configuration manual is simple and easy to learn without much training."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___7075634)

BP

Brooke P.

Licensed mental health counselor

> "At times, we have experienced issues with Office Ally being off-line, and it disrupts our day today activities in..."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___6079438)

VS

Victoria S.

CSA

> "It is a user-friendly and flexible online booking software that allows me to manage my appointments, notes, and..."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___6080859)

RZ

Robert Z.

Chiropractor

> "Interface is a bit dated. While there is an option to create custom forms, its not very intuitive and was not very..."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___6079535)

FO

Fred O.

MD

> "We are considering transitioning to another system with similar capacity but more responsive customer support."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___6345286)

TL

Tamara L.

owner/provider

> "doesn't interface with some labs for orders e-prescribing could allow for free hand ordering instead of number..."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___5007237)

CG

Carmen G.

Podiatrist

> "What I like the most is that it is reasonably priced. "

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___7070759)

CM

Cid M.

Reseptionist

> "Searching patients should always be by default with date of birth or have the option to select a default because..."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___5009537)

JV

Jason V.

Chiropractor, owner

> "It is extremely customizable to streamline workflow. And the extremely low price and the great support resources..."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___5006115)

SH

Sarah H.

Chiropractor

> "There are spelling errors in the pre populated soap note templates so it’s annoying to have to correct these."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___6081944)

MP

Minal P.

Manager

> "Good solid system, easy to implement wish the fees were lower"

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___6766053)

JL

James L.

M.D

> "the least thing i like form ehr is that patient fill out there put were they check in and doesn't update on our end"

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___5012882)

SC

Susanna C.

physician

> "I like the ability to easily free text without opening and closing multiple windows."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___5012868)

RK

Rosanna K.

Office manager

> "Can’t keep credit cards on file and it can’t integrate with hospitals"

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___6080537)

MP

Minal P.

Manager

> "Ease of use and clinical interface is easy to navigate"

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___6766053)

CS

Cameron S.

Chiropractor

> "Customer service and ease of use was the reason I left"

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___6251140)

RZ

Robert Z.

Chiropractor

> "SOAP notes are generally straight forward, creating follow up visits with information from previous visits is..."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___6079535)

VK

Vasilios K.

Physician

> "The problem is that the next EMR that charges 30x OA isn't that much more intuitive."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___6080495)

VS

Victoria S.

CSA

> "It improves your customer experience by offering them convenience, flexibility, and personalization."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___6080859)

LO

Lauren O.

Owner

> "The reports don't have enough diversity or ways to get specific information."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___5006093)

DL

Dani L.

CHW

> "I can put all of my needed documentation and upload files with ease."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___5019983)

LH

Logan H.

doctor

> "There are times where it is slow, and there has been rare cases of outage."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___5012674)

SA

Sandi A.

BILLING MANAGER

> "We like the ease of use and the flexibility to customize certain items (templates)."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___5027618)

CM

Claudenie M.

PA

> "At times the patients complain about the intake forms."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___5005871)

JC

Johana C.

Virtual assistant

> "I think this is basic EMR, it’s really simply and works well"

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___6713655)

EW

Elizabeth W.

Owner

> "I just don’t like having to pay monthly for the service, free would be better"

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___5020971)

GR

Gwenn R.

Optometrist

> "Easy to customize the forms I would be using and good customer service to help with that."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___5020017)

CG

Carmen G.

DPM

> "I go to patients homes so it is very stressful not to have this option"

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___6079664)

BG

Brianna G.

Registered Nurse

> "For a larger practice, there are better, more technologically advanced software products that I would use instead..."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___6079448)

LO

Lauren O.

Owner

> "The trainers are a little rushed when explaining uses. "

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___5006093)

DT

Dawn T.

Psychiatric nurse practitioner

> "I started using EHR in my private practice and am so happy with it that I convinced my new employer to initiate it..."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___5005857)

VR

Verified Reviewer

Physician Assistant

> "Every page took forever to load and if you clicked something before the little circle stopped, it would freak out..."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___3556478)

JF

Jay F.

Phlebotomist

> "My first time using this program i caught on quick fast learner to use in the medical field."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___5006044)

CT

Chong T.

physician

> "hard to obtain support when the system is down"

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___4982176)

PB

Pooja B.

Mental Health Specialist/ Intern

> "Ease of Use, access to patient records and fillable fields."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___5006531)

RY

Rabia Y.

Physician-Neurology

> "I do not get any update on the tasks I have sent out"

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___6079847)

BG

Brianna G.

Registered Nurse

> "Smaller clinics would be fine using office ally."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___6079448)

CC

Christopher C.

Doctor

> "I resented it in the beginning because it was mandatory, now i wouldn't be without it"

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___5020051)

JM

Jenny M.

physical therapist assistant

> "the simplicity of the system allows for a smooth day of treatment"

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___6080561)

BA

Bryce A.

Owner Doctor

> "Set up took a long time."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___6081446)

JV

Jason V.

Chiropractor, owner

> "I love how it integrates seamlessly with PracticeMate."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___5006115)

VR

Verified Reviewer

Physician Assistant

> "No smart search feature."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___3556478)

Fazal A.

OFFICE MANAGER

> "It works hand and hand with Practice Mate, so that your entire practice can be integrated through one electronic..."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___3488377)

VR

Verified Reviewer

Physician Assistant

> "Trying to navigate records was a nightmare."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___3556478)

KD

Kimberly D.

Doctor of Chiropractic

> "Love the Billing and insurance aspect. "

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___5014481)

AG

Angela G.

Office manager

> "Awful; especially for a new user."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___2905027)

[View Reviews](https://www.capterra.com/p/134091/EHR-24-7/reviews/)

LM

Logan M.

Clinic Director

> "Carepatron makes it easy for us to deliver high quality assessment, counselling, and therapy services by automating the bulk of admin, from schedule and appointment..."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117936)

MT

Megan T.

Owner

> "Automatic return to weekly calendar (no matter the setting), when scheduling clients - it seems as there are a lot of selections to click before confirmation, and..."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115354)

SG

Shea G.

Counselor

> "CarePatron allows me to securely store notes, schedule appointments, manage private pay patient fee collection, and more, from a single platform that's mostly intuitive..."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118585)

JC

Jo C.

Practice Manager

> "there is no capacity to alter introductory letter (to use local language greetings etc) unless through workflow...but workflow doesn't allow different intake options so..."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115840)

VS

VANESSA S.

CEO

> "The system is user-friendly, supports my workflow as a guardian and conservator, and allows me to maintain organized and compliant records for my clients."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115325)

NM

Nushka M.

Clinical Psychologist

> "The video-call platform needs serious fixes - 70% of the time I can't see clients waiting in the room, or they have troubles being let in the call, this is a waste of..."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117923)

JC

Jennifer C.

Independent Contractor

> "It is a money saver and over all it is good for note taking, the ability for my clients to book easily, it creates unique codes to meet for each session."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115338)

MM

Moises M.

Speech therapist

> "Also my calendar/appointments dont display my properly on the mobile app, when the appointments are displayed on my computer."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117865)

GH

Gillian H.

Founder and Program Director

> "CarePatron offers unusually strong value for clinicians by combining scheduling, documentation, telehealth, billing, and secure client communication into a single,..."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117340)

JC

Jennifer C.

Independent Contractor

> "I work in a group practice and it doesn't have the technology to say book with me directly, which can be confusing for clients, who then find themselves booked with..."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115338)

LG

LUDIVINA G.

Administrator

> "I truly enjoy Carepatron and it essentially has really helped my agency to keep records of clients in one place and it allows clients to log in as well and keep up with..."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7120415)

KC

Kathleen C.

Counsellor

> "it maybe asks them to log in when they click on the carepatron video link so sometimes i have to switch to google meet to accomodate them, but i don't experience their..."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117882)

BJ

Barry J.

Therapist

> "Scheduling & Reminders – Built-in scheduling features with automated text and email reminders help reduce no-shows and keep your calendar organized."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118034)

TT

Teresa T.

Licensed Professional Counselor

> "I dont like that all my emails appear there rather than just e ails from clients forcing me to either have no link to email or a paid version due to volume of spam..."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115374)

CH

Caroline H.

Psychotherapist

> "Also, the ability to use the mobile or desktop option makes it more desirable, as well as the opportunity to be able to sync your Carepatron calendar to your Google..."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7116069)

SB

Sabrina B.

CCS Administrator

> "At this time, we do not need features like billing or appointment reminders, so the cost feels high relative to our needs."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117871)

TH

Tina H.

SLP

> "I’ve had a good enough experience that I’ve already referred two colleagues to start using it as well, which speaks to the value I see in the platform. While there are..."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118159)

TD

Tanya D.

Mental health, counselling, psychotherapy

> "One limitation is the lack of real-time support—assistance is primarily handled through email, which can be inconvenient when something urgent comes up."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115720)

KV

Krishna V.

Owner and founder

> "I also find myself having to regularly clear cookies and cache to keep things running smoothly, and even then, I occasionally encounter errors like “something isn’t..."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115311)

NV

Nadine V.

Counsellor

> "There is a lack of customisation with some of the workflow and there were some glitches depending on the browser as well."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7119006)

JC

Jessica C.

Clinician

> "There are a large number of forms, assessments, templates, etc, that are easy to customize for my practice. Or I can easily upload my own forms, which Carepatron..."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115668)

NL

Nicole L.

Physiotherapist

> "For some reason, the method of sending out fillable intake forms for patients to complete doesn't seem to work smoothly."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115401)

CH

Caroline H.

Psychotherapist

> "Another invaluable feature is the possibility to transcribe client notes which can be stored chronologically on the system."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7116069)

DK

Donna K.

Physical Therapist

> "Constantly needs refreshing to be updated and does not indicate if no longer saving (so sometimes causes changes on notes not to be saved while updating."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115818)

AE

Aly E.

Owner

> "The value for money is nice as there are templates for notes and paperwork, AI, video conferencing, and it's streamlined."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7116691)

TH

Tina H.

SLP

> "As a pediatric therapist, I often have to manually adjust names in emails, which can be time-consuming and less efficient."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118159)

RC

Raechel C.

CEO Marriage and Family Therapist

> "I felt like the notes features, customizability and now having integrated insurance and Ai make CarePatron a top of the line platform."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7116321)

ME

Mary E.

Therapist

> "I also am not a big fan of the billing system mostly because there is not autopay feature and my clients have had trouble navigating it."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118133)

JC

Jessica C.

Clinician

> "The best feature is the AI assistant - I can get answers to any questions in real time, and the answers are detailed and easy to follow to fix whatever issue I am stuck..."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115668)

PP

Persefoni P.

Psychologist

> "cannot customize the messages to the clients: send invoices, reminders, etc."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115364)

BA

Brian A.

Staff Counselor

> "Having a quick and easy way to access these materials for clients has made my job much easier. Plus the incredible talent of the community shines through with the..."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117996)

MC

Miriam C.

Coach

> "I am unable to send different forms for different services when a client books a service."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115751)

KH

Kelly H.

Licensed Therapist

> "On my desktop, I have the app, so I don't have to worry about toggling between browsers/tabs when working on other things simultaneously, as it has it's own window and..."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118163)

NL

Nicole L.

Physiotherapist

> "I can send the forms but there always seem to be some errors or miscommunication in how the patient can respond/input their data."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115401)

AC

Alli C.

Occupational Therapist

> "Being able to do HiPPA video calls, have clients manage their own appointments, and utilize transcribing/AI makes it totally worth the money."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115609)

CH

Caroline H.

Psychotherapist

> "It also seems to require the page being refreshed quite frequently & clients reminders usually thought to be misrecognised as a likely scam."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7116069)

DE

Danielle E.

Therapist

> "I enjoy the wide variety of client record templates and note templates that you can use and customize to your needs."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115332)

SK

Scott K.

Speech Pathologist

> "The only negatives would be the limited cloud storage and no automatic email reminders for appointments."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115297)

DP

Devon P.

Therapist

> "It allows me to tailor the platform to my specific clinical needs without the overhead of more complex systems."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118765)

AM

Amy M.

Mental Health Therapist

> "I did not have good luck with the video platform and went back to using Doximity after comparing and contrasting with my clients we made this joint agreement."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7116325)

NR

Nicola R.

Counsellor and Clinical Supervisor

> "I am able to easily create templates for notes, electronic consent forms, emails etc."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115691)

KP

Kassandra P.

LMFT

> "It was not functional for my therapy practice as you could not have a multiple client account for families or couples."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117893)

JM

Jessica M.

Clinical Psychologist

> "The booking system and reminders are automated and eliminate unnecessary admin work so I can focus more on the clinical work."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118995)

FE

Frieda E.

Audiologist

> "It's a shame I can't set up reminders automatically to be send out for customer birthdays and when it's flow up time."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115305)

HD

Heather D.

Psychotherapist

> "I have also enjoyed that I can access Carepatron from my phone as that has been helpful to be able to manage my appointments and patient records."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115418)

MF

Matt F.

Owner and Practitioner

> "I do wish I could organize my documentation and intake forms differently instead of the current work flow."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117885)

HW

Hannah W.

Speech Language Pathologist

> "I really like that Carepatron is a one stop shop for all my needs including billing, documentation, scheduling, etc."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118017)

AC

Alli C.

Occupational Therapist

> "I can't change the templates for emails that go out with invoices or appointments."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115609)

RU

Roxana U.

Therapist

> "I like that CarePatron has a lot of templates to use and different features for types of services as well as how easy it is to send documents through the portals."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115377)

ES

Emily S.

Therapist

> "More concerning, we’ve experienced multiple outages—including during telehealth sessions—which is extremely frustrating and unprofessional when working with clients."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115436)

AF

Alecia F.

License Professional Counseling

> "It provides a free library of forms that can be accessed and modified to tailor your own needs."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115590)

PD

Patti D.

Scheduling, intakes, invoicing and accepting payments

> "The invoicing and accepting payments is not as clear as the app that we were previously using."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118028)

JEB

John-Eduard B.

CEO

> "The load of sending intake documents is relieved as well and I can download the documents from Carepatron to the clients' files."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7120789)

EH

Ella H.

Speech therapist

> "Some features that I have technical issues to make changes e.g., the visit signature."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115581)

LT

Libby T.

PT Owner

> "I enjoy the appointment reminders, the client relationship tags and the customizability of the templates. "

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115432)

NM

Natalia M.

Clinical Psychologist

> "I really don't like that when an intake goes out, the forms always seem to appear to the client randomly out of order."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7116468)

EC

Emily C.

Counsellor

> "There are some aspects, like the video call option and synching calendars that I haven't tried yet, but I think these will also be useful."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117962)

AM

Amy M.

Mental Health Therapist

> "I did not find the AI tools as user-friendly as the auto notes that I use wish I could find that all in one place."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7116325)

KL

Kai L.

Youth Development Lead

> "CarePatron is an excellent software that has made management, client engagement, and appointment reminders easier than ever before!"

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118759)

BH

Brooke H.

Owner and therapist

> "Due to only using it for one client, for whom I don't bill, I have limited experience with all the functions of Carepatron."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7120132)

JG

JUSTINE G.

Counsellor

> "I like the automated workflows such as client reminders and sending intake forms."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7120358)

AJ

Andrea J.

HCPC Registered Music Therapist

> "Adding different types of appointments can be difficult as it’s not the most clear where to find it."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117910)

EC

Emily C.

Counsellor

> "I especially appreciate being able to upload and organise my template forms, and share these easily with clients."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117962)

NS

Nancy S.

Speech Language Pathologist and Business Owner

> "The platform takes some getting used to and a few months in, I’m still not super efficient at navigating the features compared to others where it has taken just a few..."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7119616)

DE

Danielle E.

Therapist

> "I love the calendar feature and how you can write your note directly from the appointment time slot."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115332)

EB

Ember B.

Associate Marriage and Family Therapist

> "However, it's AI features and update interruptions make it frustrating to use all its features."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7116346)

SS

Sarah S.

Owner

> "Value for money ease of use, online booking, portal, super bill feature, AI integration, google analytics integration, and customization."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115326)

AC

Angela C.

Counselor

> "Clients sometimes have a hard time joining, especially on mobile devices, saying they cant see themselves."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118917)

AB

Andrea B.

Office Manager Care Coordinator

> "Overall, it has helped the office a lot with keeping track of timesheets, patient notes, and intake paperwork."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117915)

LM

Lisa M.

Integrative Counsellor

> "Just one time I struggled to get on to the system to take a video call with a client but that could have been a technical issue my end."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118043)

CB

Christian B.

Counselor

> "The platform is user-friendly, organized, and makes managing documentation, scheduling, and communication simple and efficient."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7120279)

PF

Paige F.

Mental Health Counselor

> "The scribing on telehealth sessions can also be not so accurate."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115434)

NP

Naomi P.

Chiropractor

> "My favorite aspect is that I can send intake forms to patients prior to our visit."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115316)

MJ

Mikayla J.

Counsellor

> "At times when they are updating the software there can be small glitches."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115655)

ME

Moriah E.

mental health therapist

> "The AI note-taking feature and appointment settings have been especially good and have made day-to-day tasks more efficient."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7119731)

SB

Sylvia B.

Family Medicine Doctor

> "Sometimes, information has to be duplicated, for instance when I have to write a prescription."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115450)

CH

Caroline H.

Psychotherapist

> "The tailor-made appointment reminders by email and text are a god-send as they help to cut down on no shows."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7116069)

TC

Timara C.

LCSW

> "You usually have to chat with a bot or they send you an email and everything gets lost in communication."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118138)

AB

Andrew B.

Psychologist

> "The customer support is phenomenal and when you have questions are they not only quick they try and adapt your problem into the program if it already doesn't do that."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117916)

MM

Moises M.

Speech therapist

> "It is WAY too buggy for me to rely on it, and me and my coworkers brought it up to management several times"

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117865)

[View Reviews](https://www.capterra.com/p/195467/Care-Patron/reviews/)

## User interface

[EHR 24/7](https://www.capterra.com/p/134091/EHR-24-7/)

4.13 (179)

[Carepatron](https://www.capterra.com/p/195467/Care-Patron/)

4.45 (821)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

EHR 24/7

13/50

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Audit Trail
-   Calendar Management
-   Care Plan Management
-   Charting
-   Claims Management
-   Claims Scrubbing
-   Clinical Notes
-   Clinic Interoperability
-   Coding Assistance
-   Communication Management
-   Compliance Tracking
-   Customizable Forms
-   Customizable Templates
-   Decision Support
-   Documentation Management
-   Document Management
-   Document Storage
-   Electronic Payments
-   E-Prescribing
-   File Sharing
-   Generative AI
-   Handwriting Recognition
-   HIPAA Compliant
-   Imaging and X-rays
-   Immunization & Allergy Tracking
-   Insurance Eligibility Verification
-   Invoice Management
-   Lab Integration
-   Meaningful Use Certified
-   Medical Billing
-   Medication Database
-   Medication Management
-   Mobile Access
-   Multi-Location
-   ONC-ATCB Certified
-   Order Entry
-   Outcome Assessment Tools
-   Patient Portal
-   Patient Records Management
-   Patient Scheduling
-   Reminders
-   Reporting & Statistics
-   Revenue Management
-   Task Management
-   Telemedicine Integration
-   Third-Party Integrations

[See all features](https://www.capterra.com/p/134091/EHR-24-7/#features)

Carepatron

Top features

28/50

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Audit Trail
-   Calendar Management
-   Care Plan Management
-   Charting
-   Claims Management
-   Claims Scrubbing
-   Clinical Notes
-   Clinic Interoperability
-   Coding Assistance
-   Communication Management
-   Compliance Tracking
-   Customizable Forms
-   Customizable Templates
-   Decision Support
-   Documentation Management
-   Document Management
-   Document Storage
-   Electronic Payments
-   E-Prescribing
-   File Sharing
-   Generative AI
-   Handwriting Recognition
-   HIPAA Compliant
-   Imaging and X-rays
-   Immunization & Allergy Tracking
-   Insurance Eligibility Verification
-   Invoice Management
-   Lab Integration
-   Meaningful Use Certified
-   Medical Billing
-   Medication Database
-   Medication Management
-   Mobile Access
-   Multi-Location
-   ONC-ATCB Certified
-   Order Entry
-   Outcome Assessment Tools
-   Patient Portal
-   Patient Records Management
-   Patient Scheduling
-   Reminders
-   Reporting & Statistics
-   Revenue Management
-   Task Management
-   Telemedicine Integration
-   Third-Party Integrations

[See all features](https://www.capterra.com/p/195467/Care-Patron/#features)

### Recognition

No recognitions have been awarded to EHR 24/7

No recognitions have been awarded to Carepatron

### Deployment & support

EHR 24/7

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Carepatron

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

EHR 24/7

-   By Office Ally
-   Located in United States
-   Founded in

Carepatron

-   By Carepatron
-   Located in New Zealand
-   Founded in 2019

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$0

Price

$49.95/month

4.3

Features

4.5

4.5

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/124769-195467/CounSol-com-vs-Care-Patron)

[EHR 24/7](https://www.capterra.com/p/134091/EHR-24-7/)[4.13 (179)](https://www.capterra.com/p/134091/EHR-24-7/reviews/)

vs

[Tebra](https://www.capterra.com/p/129169/Tebra/)[3.94 (1,356)](https://www.capterra.com/p/129169/Tebra/reviews/)

$44.95/month

Price

Contact vendor for pricing

3.9

Features

3.8

4.1

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/129169-134091/Tebra-vs-EHR-24-7)

[Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.45 (821)](https://www.capterra.com/p/195467/Care-Patron/reviews/)

vs

[Jane](https://www.capterra.com/p/178984/Jane-App/)[4.79 (490)](https://www.capterra.com/p/178984/Jane-App/reviews/)

$0

Price

$54/month

4.3

Features

4.6

4.5

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/178984-195467/Jane-App-vs-Care-Patron)