---
title: "Compare EHR 24/7 vs Practice Mate 2026 | Capterra"
description: "Unsure of what to choose? Check Capterra to compare EHR 24/7 and Practice Mate based on pricing, features, product details, and verified reviews."
source_url: "https://www.capterra.com/compare/134091-210524/EHR-24-7-vs-Practice-Mate"
page_type: "comparison"
language: "en"
---

# EHR 24/7 vs Practice Mate Features and Cost Comparison

Last updated September 16th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

EHR 24/7Practice Mate2/4 selected

[EHR 24/7](https://www.capterra.com/p/134091/EHR-24-7/)[4.1 (179)](https://www.capterra.com/p/134091/EHR-24-7/reviews/)

[Practice Mate](https://www.capterra.com/p/210524/Practice-Mate/)[4.5 (171)](https://www.capterra.com/p/210524/Practice-Mate/reviews/)

[## EHR 24/7](https://www.capterra.com/p/134091/EHR-24-7/)[4.1 (179)](https://www.capterra.com/p/134091/EHR-24-7/reviews/)

Starting Price

$44.95/month

Value-for-Money

4.4

Functionality

3.9

Ease of Use

4.1

Customer Service

4.1

Reviews Sentiment

AK

Based on [179 reviews](#user-reviews)

Positive

143

Neutral

15

Negative

21

[## Practice Mate](https://www.capterra.com/p/210524/Practice-Mate/)[4.5 (171)](https://www.capterra.com/p/210524/Practice-Mate/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.6

Functionality

4.4

Ease of Use

4.5

Customer Service

4.5

Reviews Sentiment

LB

TB

SM

Based on [171 reviews](#user-reviews)

Positive

156

Neutral

8

Negative

7

## Not a match? Find software alternatives tailored to your priorities.

These software suggestions are similar to those you’re currently comparing.

### ChiroTouch

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* * *

Starting Price

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Free Trial

Free Version

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76%

of reviewers  
rated it above 4 stars

* * *

Highest Rated

### SimplePractice

4.6 (2,827)

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Starting Price

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Free Trial

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of reviewers  
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### AestheticsPro

4.4 (673)

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Free Trial

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of reviewers  
rated it above 4 stars

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### TheraNest

4.4 (1,055)

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Starting Price

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Per User,Per Month

Free Trial

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of reviewers  
rated it above 4 stars

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## Summary

* * *

Features in Mental Health EHR Software

8 / 33

Only EHR 24/7

-   Charting

Best performer

24 / 33

Only Practice Mate

-   Claims Management
-   Confirmations/Reminders
-   Customizable Reports

User satisfaction

User satisfaction

4.1

User reviews[179](https://www.capterra.com/p/134091/EHR-24-7/reviews/)

Ease of use

4.1

Functionality

3.9

Value for money

4.4

Customer support

4.1

User satisfaction

4.5

User reviews[171](https://www.capterra.com/p/210524/Practice-Mate/reviews/)

Ease of use

4.5

Functionality

4.4

Value for money

4.6

Customer support

4.5

Price starts from

Price starts from

$44.95Other, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

EHR 24/7® provides charting, real-time data, customizable forms to enhance accuracy, productivity, and patient safety. It also has integrations for patient intake and e-prescription solutions.

Best for

Practice Mate by Office Ally is a practice management software that simplifies revenue cycle management, reporting, billing, and streamlined booking to increase practice efficiency.

## User reviews

Pros & cons

AK

Abrar K.

Practice Manager

> "The best thing about Office EHR 24/7 & Practice Mate is that it maintains the same page layout, which..."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___7075634)

JP

Jorge P.

Office Manager

> "no message alerts for patient self schedule on portal, some patients request appointments but we are..."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___7034884)

TB

Tina B.

Office Manager

> "We are able to customize our charting for each provider yet keep it mainstreamed for the office. "

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___7071197)

CG

Carmen G.

Podiatrist

> "You cannot use a tablet for patients to sign as proof they were seen at that visit also I don’t like that..."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___7070759)

JP

Jorge P.

Office Manager

> "I love it, it has made my job a lot more streamline and faster, especially the tablet registration forms"

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___7034884)

SB

Shana B.

President

> "We don't use the scheduling feature because our scheduling needs are complicated as we have appointments..."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___7070816)

VM

Victoria M.

Reimbursement Specialist

> "It has been very manageable and the training videos and in-person sessions are all readily available."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___7071161)

LF

Leland F.

Chiropractor

> "Can't print consecutive notes in a batch at once."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___7034873)

TB

Tina B.

Office Manager

> "It gives us what we need with customizable options too."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___7071197)

HEP

Hai-En P.

Podiatrist

> "The UI can be a little clunky. Once we changed over to a new EHR, it was hard to get them to release the..."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___6515589)

LF

Leland F.

Chiropractor

> "Easy to make macros so when we enter notes, makes it efficient not to have to type again."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___7034873)

TB

Tina B.

Office Manager

> "This may be an issue with our internet too and it doesn't happen often."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___7071197)

AK

Abrar K.

Practice Manager

> "It is easy to manage daily patient scheduling, and everything is well integrated between EHR 24/7 &..."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___7075634)

BP

Brooke P.

Licensed mental health counselor

> "At times, we have experienced issues with Office Ally being off-line, and it disrupts our day today..."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___6079438)

VS

Victoria S.

CSA

> "It is a user-friendly and flexible online booking software that allows me to manage my appointments,..."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___6080859)

RZ

Robert Z.

Chiropractor

> "Interface is a bit dated. While there is an option to create custom forms, its not very intuitive and was..."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___6079535)

AK

Abrar K.

Practice Manager

> "It was easy to implement this software into our practice, with Office Ally staff providing the necessary..."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___7075634)

FO

Fred O.

MD

> "However,if you have 2 offices with parent-child status, you are not able to transmit data from the child..."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___6345286)

JP

Jorge P.

Office Manager

> "Patient portal is very helpful, great way to keep in touch with patient care."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___7034884)

MJ

Marcella J.

Medical Document Specialist

> "The least thing that I don't like about EHR is the part on the view EHR screen, when you have to save the..."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___5020068)

TB

Tina B.

Office Manager

> "Learning curve is medium but not too bad for learning a new system."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___7071197)

SH

Sarah H.

Chiropractor

> "There are spelling errors in the pre populated soap note templates so it’s annoying to have to correct..."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___6081944)

AK

Abrar K.

Practice Manager

> "Compared with eCW, its configuration manual is simple and easy to learn without much training."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___7075634)

RK

Rosanna K.

Office manager

> "Can’t keep credit cards on file and it can’t integrate with hospitals"

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___6080537)

CG

Carmen G.

Podiatrist

> "What I like the most is that it is reasonably priced. "

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___7070759)

JH

Junfeng H.

acupuncturist,owner

> "Besides, there is one issue as follows: in Patients charts, when I hit "create PM visit", the patient..."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___5020013)

RZ

Robert Z.

Chiropractor

> "SOAP notes are generally straight forward, creating follow up visits with information from previous visits..."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___6079535)

SC

Susanna C.

physician

> "Chart management features such as searching for specific diagnoses or medications is clunky -- can't use \*..."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___5012868)

VS

Victoria S.

CSA

> "It improves your customer experience by offering them convenience, flexibility, and personalization."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___6080859)

VK

Vasilios K.

Physician

> "The problem is that the next EMR that charges 30x OA isn't that much more intuitive."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___6080495)

MP

Minal P.

Manager

> "Good solid system, easy to implement wish the fees were lower"

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___6766053)

TL

Tamara L.

owner/provider

> "doesn't interface with some labs for orders e-prescribing could allow for free hand ordering instead of..."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___5007237)

FO

Fred O.

MD

> "We are considering transitioning to another system with similar capacity but more responsive customer..."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___6345286)

CM

Cid M.

Reseptionist

> "Searching patients should always be by default with date of birth or have the option to select a default..."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___5009537)

SA

Sandi A.

BILLING MANAGER

> "We like the ease of use and the flexibility to customize certain items (templates)."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___5027618)

CG

Carmen G.

DPM

> "I go to patients homes so it is very stressful not to have this option"

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___6079664)

JC

Johana C.

Virtual assistant

> "I think this is basic EMR, it’s really simply and works well"

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___6713655)

JL

James L.

M.D

> "the least thing i like form ehr is that patient fill out there put were they check in and doesn't update..."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___5012882)

MP

Minal P.

Manager

> "Ease of use and clinical interface is easy to navigate"

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___6766053)

RY

Rabia Y.

Physician-Neurology

> "I do not get any update on the tasks I have sent out"

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___6079847)

BG

Brianna G.

Registered Nurse

> "For a larger practice, there are better, more technologically advanced software products that I would use..."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___6079448)

CS

Cameron S.

Chiropractor

> "Customer service and ease of use was the reason I left"

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___6251140)

JV

Jason V.

Chiropractor, owner

> "It is extremely customizable to streamline workflow. And the extremely low price and the great support..."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___5006115)

LO

Lauren O.

Owner

> "The reports don't have enough diversity or ways to get specific information."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___5006093)

BG

Brianna G.

Registered Nurse

> "Smaller clinics would be fine using office ally."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___6079448)

LH

Logan H.

doctor

> "There are times where it is slow, and there has been rare cases of outage."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___5012674)

JM

Jenny M.

physical therapist assistant

> "the simplicity of the system allows for a smooth day of treatment"

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___6080561)

BA

Bryce A.

Owner Doctor

> "Set up took a long time."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___6081446)

BB

Brad B.

chiropractor

> "Love that you can populate full phrases. "

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___5027283)

CM

Claudenie M.

PA

> "At times the patients complain about the intake forms."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___5005871)

TF

Timothy F.

Chiropractor/owner

> "I have used it for 1.5 years with zero problems or outages."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___5027309)

EW

Elizabeth W.

Owner

> "I just don’t like having to pay monthly for the service, free would be better"

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___5020971)

CO

Christelle O.

Provider

> "Built in clearinghouse is great and their response time"

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___6099172)

LO

Lauren O.

Owner

> "The trainers are a little rushed when explaining uses. "

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___5006093)

SC

Susanna C.

physician

> "I like the ability to easily free text without opening and closing multiple windows."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___5012868)

VR

Verified Reviewer

Physician Assistant

> "Every page took forever to load and if you clicked something before the little circle stopped, it would..."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___3556478)

RW

Rhonda W.

LPN

> "Although it was easy to use, it could be more convenient with updates."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___6082967)

CT

Chong T.

physician

> "hard to obtain support when the system is down"

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___4982176)

CO

Christelle O.

Provider

> "sensitive content hidden\] has made this process worth it especially at times when we got frustrated."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___6099172)

CC

Christopher C.

Doctor

> "I resented it in the beginning because it was mandatory, now i wouldn't be without it"

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___5020051)

DL

Dani L.

CHW

> "I can put all of my needed documentation and upload files with ease."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___5019983)

VR

Verified Reviewer

Physician Assistant

> "No smart search feature."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___3556478)

BP

Brooke P.

Licensed mental health counselor

> "Overall, it is a great electronic health record software management company."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___6079438)

VR

Verified Reviewer

Physician Assistant

> "Trying to navigate records was a nightmare."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___3556478)

SI

Samar I.

Therapist

> "Great experience and I’m happy with the service"

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___6079657)

AG

Angela G.

Office manager

> "Awful; especially for a new user."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___2905027)

SH

Sarah H.

Chiropractor

> "Has good features."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___6081944)

RZ

Robert Z.

Chiropractor

> "Interface is a bit dated. While there is an option to create custom forms, its not very intuitive and was..."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___6079535)

FG

Fernando G.

Manager

> "Easy to use, fast and helpful."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___6080010)

AG

Angela G.

Office manager

> "Awful; especially for a new user."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___2905027)

CO

Christelle O.

Provider

> "Very easy to use, structure is very easy"

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___6099172)

CS

Cameron S.

Chiropractor

> "Customer service and ease of use was the reason I left"

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___6251140)

JC

Jessica C.

Admin Assistsnt

> "It’s easy to use, great customer service"

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___6079034)

CT

Chong T.

physician

> "hard to obtain support when the system is down"

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___4982176)

[View Reviews](https://www.capterra.com/p/134091/EHR-24-7/reviews/)

LB

Laura B.

Provider

> "I can submit all insurance claims, prepare billing statements; it has been an invaluable product for my..."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7042711)

TB

Tina B.

Director of RCM

> "The way the excel reports download requiring a number of irritating excel functions to allow one to sort..."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6850897)

TB

Tina B.

Director of RCM

> "Customer support, simplicity, no contract, affordability, and fast processing and claim turnaround. When..."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6850897)

AS

Anna S.

owner operator

> "There app video platform does not allow for my to pick virtual sessions, because I am not on the virtual..."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6848744)

SM

Susan M.

Therapist

> "They’ve added a video library that can help you not only learn how to use the software but it’s there..."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7071336)

MR

Misty R.

Therapist

> "What I like least is how cumbersome it is to add new patients: the process is a bit tedious and it takes..."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7070852)

CC

Carolyn C.

NP

> "Accurate, user-friendly software supported by responsive, high‑quality customer service that enhances..."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7071102)

BA

Barbara A.

Licensed Clinical Social Worker

> "This results in claims being rejected as "Duplicates," when in fact, they were inputted only once."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7080240)

MD

Marie D.

LICSW Mental Health Therapist

> "Practice Mate secures patient information online and is a good value for the monthly, deductible payment,..."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7057746)

RK

Rhonda K.

Billing Coordinator

> "It is antiquated and needs improvement with billing, especially with reports (claims ready to be filed)..."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6846182)

TB

Tina B.

Office Manager

> "We can do all that is needed from one application for our patients and it's secure and compliant."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7089794)

AC

Angela C.

Admin Asst

> "Editing forms and/or invoices are not user-friendly or there is no capability to do this function."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6846863)

LV

LAURIE V.

licensed massage therapist

> "As a very small business, this allows me to bill insurances, easily and at no additional cost! If I..."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6847349)

RK

Rhonda K.

Billing Coordinator

> "Also, lacks a report that shows claim details before batching and filing claims."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6846182)

SM

Susan M.

Therapist

> "There is a little bit of a learning curve with any new system but for me most of the system made sense..."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7071336)

TC

Tonn C.

Owner

> "This is quite time consuming and labor intensive and not scalable when you're expanding your practice."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#SoftwareAdvice___7036359)

HS

Henry S.

Psychologist

> "It keeps track of my clients information and makes billing easy."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7034728)

ML

Marianne L.

PRACTICE MANAGER

> "It does not keep track of duplication."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7034791)

GC

Genata C.

Clinical Psychologist

> "I am able to do my own billing with minimal effort and low overhead. "

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7071272)

SM

SALLY M.

Owner, Speech Pathologist

> "Time on line waiting for support, mild confusion in services offered original and new service center."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6846835)

MR

Misty R.

Therapist

> "I also like the quick feedback if a claim was submitted incorrectly as well."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7070852)

MM

Mina M.

owner

> "Also doesn't keep more than about 100 claims / patient visits for viewing"

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6846399)

KB

Kristen B.

Psychologist

> "The efficiency of submitting my claims each week is phenomenal."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7071419)

LB

Lauren B.

Occupational Therapist

> "Not being able to insert charts in documentation"

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6582400)

GC

Genata C.

Clinical Psychologist

> "Practice Mate makes it easy to set up patient profiles and verify coverage. "

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7071272)

KA

KIMBERLY A.

CODING AND BILLING SPECIALIST

> "I do still have glitch issues."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7050771)

MR

Misty R.

Therapist

> "The website is secure and HIPPA compliant without being overly complicated"

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7070852)

MS

Maya S.

Administrator

> "The other feature that does not work is when insurance payers retract the monies it is difficult to post..."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___5057492)

AS

Alysha S.

LMFT

> "I also like that it stores all of my patient information and it's easy to edit."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7034931)

RK

Rhonda K.

Billing Coordinator

> "Too many steps when posting payments."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6846182)

TC

Tonn C.

Owner

> "Ironically, their antiquated interface makes it easier to use without all the confusing bells and..."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#SoftwareAdvice___7036359)

BR

Barbara R.

Administrative Assistance

> "sometimes the telephone wait is long!"

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6848656)

SC

Shelly C.

Owner, Billing Specialist

> "I feel thankful for the support I can get daily over the phone and when they can login to my computer and..."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6854532)

ME

Melissa E.

Licensed Massage Therapist

> "The fee for certain claims, and the inability to submit claims to auto insurance companies"

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___5046217)

ME

Mark E.

Clinician

> "The billing system consistently works well and any issues are easily resolved."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7034742)

MM

Mina M.

owner

> "Hard to find reports/invoices etc."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6846399)

AS

Anna S.

owner operator

> "Clients are able to go in and schedule their own appointments which we all find very helpful."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6848744)

PS

Patricia S.

Mental Health Therapist

> "The video appointment- virtual appointment feature is non functional for me. And it sends an email to my..."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___4994908)

AF

Angela F.

Office Manager

> "I appreciate the scheduling features and ability to have patients fill out intake documents online and..."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___5046577)

HS

Henry S.

Psychologist

> "I don't want to learn a new system."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7034728)

MF

Michelle F.

vp of operations

> "fixing repairable claims is easy."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7034714)

SM

Sarah M.

Psychotherapist

> "When there is a problem, it is a lot to sort out, but that is often with the insurance company, not..."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___5062145)

LS

Leena S.

Physician

> "Easy billing excellent value for money fast reliable system I have been using for several years and..."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7075425)

SA

Stephen A.

Manager/Counselor

> "I think the most frustrating thing about PracticeMate are due to the necessities of compliance than..."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___5034070)

PK

Panagiotis K.

Owner Chiropractor

> "It was a good experience for the start of my clinic."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7143011)

JTJ

Jorn T J.

D.C. - Doctor of Chiropractic

> "Date entry (DOB, injury date etc.) is inconsistent."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___5044338)

KA

KIMBERLY A.

CODING AND BILLING SPECIALIST

> "That is very much appreciated when you are busy and don't have time to wait."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7050771)

FL

Frances L.

admin assistant

> "User friendly for people that are not computer savvy."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6797970)

PH

Patrick H.

Owner

> "I am able to do an entire weeks worth of medical billing in only a few minutes. Plus, adding new patients..."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___5029002)

JK

James K.

PRESIDENT

> "As with all Cloud systems, we are at the mercy of network connections."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___5046482)

AF

Angela F.

Office Manager

> "I have found their customer service to be good and their scheduled training sessions to be Extremely..."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___5046577)

QZ

Qinghui Z.

Doctor

> "no Chinese characters support and the insurance payment can't link to the billed visits automictically."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___5022520)

AH

Amy H.

Clinical Social Worker

> "Simple and easy to use, inexpensive, and ability to be able to track notes if I wish to do so."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6846184)

JW

Jackie W.

Administrative

> "don't like that you can't make date changes on it once it goes through we are not all perfect an enter a..."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___5024187)

CS

Catherine S.

Provider

> "I would recommend Practice Mate to anyone running a small practice."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7060740)

DB

Diane B.

Provider

> "I stopped looking for answers in the users manual because it is so big and detailed I get lost in the..."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___4997820)

TB

Tina B.

Director of RCM

> "I really like OA/PM and have been promoting it to small provider practices for at least the past 20 years."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6850897)

KO

Kathy O.

Medical biller

> "I don't like that we can't customize accounting reports."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___4993992)

KW

Kate W.

Practice Manager

> "Scheduling options were great, interface is very user friendly and intuitive."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6697303)

TD

Tuan D.

Physician/Medical Director

> "Prescription part has a lot of features that seem very poorly designed."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___5022317)

CB

Caroljean B.

clinical psychologist

> "Excellent product, service, value, and customer support."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7035337)

GG

Gabrielle G.

Billing Manager

> "Some of the canned reports don't seem to work."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___5022347)

SG

Susanne G.

Licensed Mental Health Counselor

> "Once I learned practice mate, it name quite easy to use and I have rarely had a problem that could not be..."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7071410)

TD

Tuan D.

Physician/Medical Director

> "Many small details and features difficult for me to explain."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___5022317)

AF

Angela F.

Office Manager

> "It also makes filing claims and tracking payments/accounts a breeze."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___5046577)

TN

Tammy N.

LPC

> "I don't like the fact that all the practitioners can see each others reports."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___5021862)

JC

Julie C.

Billing Specialist

> "Premier (not sure what the actual name is) Onboarding was extremely helpful"

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7035496)

JG

Jane G.

Clinical Psychologist

> "Had trouble with the practice management area which I tired briefly."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___4995113)

CB

Caroljean B.

clinical psychologist

> "Excellent customer support."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7035337)

DB

Diane B.

Provider

> "I would have way more overhead if I could not have learned of this program."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___4997820)

LK

Lori K.

Owner Licensed Professional Counselor

> "Great value for the money and security has been great."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7070805)

AR

Amanda R.

OFFICE MANAGER

> "Billing was difficult and lengthy."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___4635768)

KB

Kate B.

Psychologist

> "Overall it is very easy to use."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7071057)

TD

Tuan D.

Physician/Medical Director

> "Not dynamic."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___5022317)

CM

Cheryl M.

Administrator

> "It has been easy to learn and to navigate."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7035164)

JA

Julie A.

psychologist

> "Too costly once one retires."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___4999974)

SM

Susan M.

Therapist

> "That is a time saver as well."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7071336)

SL

Sierra L.

Chiropractic physician

> "Canceling is a pain."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___4874360)

CYH

Chen-Ying H.

Owner

> "Easy to use."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7071591)

SCC

Sik Chi C.

Acupuncturist

> "Fee if not careful."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___4994183)

TB

Tina B.

Director of RCM

> "Customer support, simplicity, no contract, affordability, and fast processing and claim turnaround. When..."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6850897)

LB

Lauren B.

Occupational Therapist

> "Not being able to insert charts in documentation"

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6582400)

TC

Tonn C.

Owner

> "Ironically, their antiquated interface makes it easier to use without all the confusing bells and..."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#SoftwareAdvice___7036359)

FL

Frances L.

admin assistant

> "User friendly for people that are not computer savvy."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6797970)

KW

Kate W.

Practice Manager

> "Scheduling options were great, interface is very user friendly and intuitive."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6697303)

DB

Diane B.

Provider

> "I stopped looking for answers in the users manual because it is so big and detailed I get lost in the..."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___4997820)

GG

Gabrielle G.

Billing Manager

> "Interface with Office Ally clearinghouse is seamless and never fails me. "

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___5022347)

TD

Tuan D.

Physician/Medical Director

> "Many small details and features difficult for me to explain."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___5022317)

KA

KIMBERLY A.

CODING AND BILLING SPECIALIST

> "That is very much appreciated when you are busy and don't have time to wait."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7050771)

SM

SALLY M.

Owner, Speech Pathologist

> "Time on line waiting for support, mild confusion in services offered original and new service center."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6846835)

JC

Julie C.

Billing Specialist

> "Premier (not sure what the actual name is) Onboarding was extremely helpful"

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7035496)

BR

Barbara R.

Administrative Assistance

> "sometimes the telephone wait is long!"

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6848656)

[View Reviews](https://www.capterra.com/p/210524/Practice-Mate/reviews/)

## User interface

[EHR 24/7](https://www.capterra.com/p/134091/EHR-24-7/)

4.13 (179)

[Practice Mate](https://www.capterra.com/p/210524/Practice-Mate/)

4.55 (171)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

EHR 24/7

8/33

-   AI Copilot
-   Appointment Scheduling
-   Charting
-   Claims Management
-   Coding Assistance
-   Confirmations/Reminders
-   Customizable Reports
-   Document Management
-   Electronic Payments
-   Electronic Signature
-   EMR/EHR
-   E-Prescribing
-   For Group Therapy
-   For Mental/Behavioral Health
-   For Substance Abuse Therapy
-   Generative AI
-   HIPAA Compliant
-   Initial Assessments
-   Insurance Eligibility Verification
-   Medical Billing
-   Medication Alerts/Warnings
-   Medication Management
-   Mobile App
-   Patient Communications
-   Patient Portal
-   Practice Management
-   Prescription Management
-   Reporting & Statistics
-   Telemedicine
-   Therapy Notes
-   Third-Party Integrations
-   Treatment Planning
-   Workflow Management

[See all features](https://www.capterra.com/p/134091/EHR-24-7/#features)

Practice Mate

Top features

24/33

-   AI Copilot
-   Appointment Scheduling
-   Charting
-   Claims Management
-   Coding Assistance
-   Confirmations/Reminders
-   Customizable Reports
-   Document Management
-   Electronic Payments
-   Electronic Signature
-   EMR/EHR
-   E-Prescribing
-   For Group Therapy
-   For Mental/Behavioral Health
-   For Substance Abuse Therapy
-   Generative AI
-   HIPAA Compliant
-   Initial Assessments
-   Insurance Eligibility Verification
-   Medical Billing
-   Medication Alerts/Warnings
-   Medication Management
-   Mobile App
-   Patient Communications
-   Patient Portal
-   Practice Management
-   Prescription Management
-   Reporting & Statistics
-   Telemedicine
-   Therapy Notes
-   Third-Party Integrations
-   Treatment Planning
-   Workflow Management

[See all features](https://www.capterra.com/p/210524/Practice-Mate/#features)

### Recognition

No recognitions have been awarded to EHR 24/7

Practice Mate is recognized as a top-rated tool in 3 Capterra Shortlist reports

### Deployment & support

EHR 24/7

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Practice Mate

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

EHR 24/7

-   By Office Ally
-   Located in United States
-   Founded in

Practice Mate

-   By Office Ally
-   Located in United States
-   Founded in

## Popular Comparisons

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vs

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vs

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[View full comparison](https://www.capterra.com/compare/118789-210524/EHR-YOUR-WAY-vs-Practice-Mate)

[EHR 24/7](https://www.capterra.com/p/134091/EHR-24-7/)[4.13 (179)](https://www.capterra.com/p/134091/EHR-24-7/reviews/)

vs

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[View full comparison](https://www.capterra.com/compare/134091-195467/EHR-24-7-vs-Care-Patron)

[Practice Mate](https://www.capterra.com/p/210524/Practice-Mate/)[4.55 (171)](https://www.capterra.com/p/210524/Practice-Mate/reviews/)

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Price

$49.95/month

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4.5

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[View full comparison](https://www.capterra.com/compare/124769-210524/CounSol-com-vs-Practice-Mate)

[EHR 24/7](https://www.capterra.com/p/134091/EHR-24-7/)[4.13 (179)](https://www.capterra.com/p/134091/EHR-24-7/reviews/)

vs

[Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)[4.40 (456)](https://www.capterra.com/p/122278/EpicCare-EMR/reviews/)

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3.9

Features

4.4

4.1

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/122278-134091/EpicCare-EMR-vs-EHR-24-7)

[Practice Mate](https://www.capterra.com/p/210524/Practice-Mate/)[4.55 (171)](https://www.capterra.com/p/210524/Practice-Mate/reviews/)

vs

[Valant EHR Suite](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/)[4.15 (339)](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/reviews/)

Contact vendor for pricing

Price

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4.4

Features

4.0

4.5

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/81298-210524/Valant-Behavioral-Health-EHR-vs-Practice-Mate)

[EHR 24/7](https://www.capterra.com/p/134091/EHR-24-7/)[4.13 (179)](https://www.capterra.com/p/134091/EHR-24-7/reviews/)

vs

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Price

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3.9

Features

4.4

4.1

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4.5

[View full comparison](https://www.capterra.com/compare/134091-180899/EHR-24-7-vs-Alleva)

[Practice Mate](https://www.capterra.com/p/210524/Practice-Mate/)[4.55 (171)](https://www.capterra.com/p/210524/Practice-Mate/reviews/)

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Contact vendor for pricing

Price

$69/month

4.4

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4.5

Ease of Use

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[View full comparison](https://www.capterra.com/compare/118981-210524/TherapyNotes-com-vs-Practice-Mate)

[EHR 24/7](https://www.capterra.com/p/134091/EHR-24-7/)[4.13 (179)](https://www.capterra.com/p/134091/EHR-24-7/reviews/)

vs

[ModMed](https://www.capterra.com/p/124590/EMA/)[4.48 (566)](https://www.capterra.com/p/124590/EMA/reviews/)

$44.95/month

Price

Contact vendor for pricing

3.9

Features

4.5

4.1

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/124590-134091/EMA-vs-EHR-24-7)

[Practice Mate](https://www.capterra.com/p/210524/Practice-Mate/)[4.55 (171)](https://www.capterra.com/p/210524/Practice-Mate/reviews/)

vs

[Kipu](https://www.capterra.com/p/156391/Kipu-EMR/)[4.70 (217)](https://www.capterra.com/p/156391/Kipu-EMR/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.4

Features

4.6

4.5

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/156391-210524/Kipu-EMR-vs-Practice-Mate)

[EHR 24/7](https://www.capterra.com/p/134091/EHR-24-7/)[4.13 (179)](https://www.capterra.com/p/134091/EHR-24-7/reviews/)

vs

[Tebra](https://www.capterra.com/p/129169/Tebra/)[3.95 (1,384)](https://www.capterra.com/p/129169/Tebra/reviews/)

$44.95/month

Price

Contact vendor for pricing

3.9

Features

3.8

4.1

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/129169-134091/Tebra-vs-EHR-24-7)

[Practice Mate](https://www.capterra.com/p/210524/Practice-Mate/)[4.55 (171)](https://www.capterra.com/p/210524/Practice-Mate/reviews/)

vs

[Qualifacts Insync](https://www.capterra.com/p/144484/InSync-EMR/)[4.49 (392)](https://www.capterra.com/p/144484/InSync-EMR/reviews/)

Contact vendor for pricing

Price

$75/month

4.4

Features

4.4

4.5

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/144484-210524/InSync-EMR-vs-Practice-Mate)