# Compare EHR 24/7 vs Practice Mate 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare EHR 24/7 and Practice Mate based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/134091-210524/EHR-24-7-vs-Practice-Mate

---

# EHR 24/7 vs Practice Mate Features and Cost Comparison

Last updated May 4th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

EHR 24/7Practice Mate2/4 selected

[EHR 24/7](https://www.capterra.com/p/134091/EHR-24-7/)[4.1 (179)](https://www.capterra.com/p/134091/EHR-24-7/reviews/)

[Practice Mate](https://www.capterra.com/p/210524/Practice-Mate/)[4.5 (171)](https://www.capterra.com/p/210524/Practice-Mate/reviews/)

[## EHR 24/7](https://www.capterra.com/p/134091/EHR-24-7/)[4.1 (179)](https://www.capterra.com/p/134091/EHR-24-7/reviews/)

Starting Price

$44.95/month

Value-for-Money

4.4

Functionality

3.9

Ease of Use

4.1

Customer Service

4.1

Reviews Sentiment

AK

TB

Based on [179 reviews](#user-reviews)

Positive

143

Neutral

15

Negative

21

[## Practice Mate](https://www.capterra.com/p/210524/Practice-Mate/)[4.5 (171)](https://www.capterra.com/p/210524/Practice-Mate/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.6

Functionality

4.4

Ease of Use

4.5

Customer Service

4.5

Reviews Sentiment

TB

SM

cC

Based on [171 reviews](#user-reviews)

Positive

156

Neutral

8

Negative

7

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## Summary

* * *

Features in Mental Health EHR Software

8 / 33

Only EHR 24/7

-   Charting

Best performer

24 / 33

Only Practice Mate

-   Claims Management
-   Confirmations/Reminders
-   Customizable Reports

User satisfaction

User satisfaction

4.1

User reviews[179](https://www.capterra.com/p/134091/EHR-24-7/reviews/)

Ease of use

4.1

Functionality

3.9

Value for money

4.4

Customer support

4.1

User satisfaction

4.5

User reviews[171](https://www.capterra.com/p/210524/Practice-Mate/reviews/)

Ease of use

4.5

Functionality

4.4

Value for money

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Customer support

4.5

Price starts from

Price starts from

$44.95Other, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

EHR 24/7® provides charting, real-time data, customizable forms to enhance accuracy, productivity, and patient safety. It also has integrations for patient intake and e-prescription solutions.

Best for

Practice Mate by Office Ally is a practice management software that simplifies revenue cycle management, reporting, billing, and streamlined booking to increase practice efficiency.

## User reviews

Pros & cons

AK

Abrar K.

Practice Manager

> "The best thing about Office EHR 24/7 & Practice Mate is that it maintains the same page layout, which helps learn..."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___7075634)

CG

Carmen G.

Podiatrist

> "You cannot use a tablet for patients to sign as proof they were seen at that visit also I don’t like that on..."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___7070759)

TB

Tina B.

Office Manager

> "We are able to customize our charting for each provider yet keep it mainstreamed for the office. "

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___7071197)

SB

Shana B.

President

> "We don't use the scheduling feature because our scheduling needs are complicated as we have appointments and..."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___7070816)

VM

Victoria M.

Reimbursement Specialist

> "It has been very manageable and the training videos and in-person sessions are all readily available."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___7071161)

JP

Jorge P.

Office Manager

> "no message alerts for patient self schedule on portal, some patients request appointments but we are unable to..."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___7034884)

TB

Tina B.

Office Manager

> "It gives us what we need with customizable options too."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___7071197)

FO

Fred O.

MD

> "However,if you have 2 offices with parent-child status, you are not able to transmit data from the child office."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___6345286)

AK

Abrar K.

Practice Manager

> "It is easy to manage daily patient scheduling, and everything is well integrated between EHR 24/7 & Practice Mate."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___7075634)

TB

Tina B.

Office Manager

> "This may be an issue with our internet too and it doesn't happen often."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___7071197)

JP

Jorge P.

Office Manager

> "I love it, it has made my job a lot more streamline and faster, especially the tablet registration forms"

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___7034884)

LF

Leland F.

Chiropractor

> "Can't print consecutive notes in a batch at once."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___7034873)

AK

Abrar K.

Practice Manager

> "It was easy to implement this software into our practice, with Office Ally staff providing the necessary training..."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___7075634)

MJ

Marcella J.

Medical Document Specialist

> "The least thing that I don't like about EHR is the part on the view EHR screen, when you have to save the note..."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___5020068)

LF

Leland F.

Chiropractor

> "Easy to make macros so when we enter notes, makes it efficient not to have to type again."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___7034873)

HEP

Hai-En P.

Podiatrist

> "The UI can be a little clunky. Once we changed over to a new EHR, it was hard to get them to release the records."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___6515589)

TB

Tina B.

Office Manager

> "Learning curve is medium but not too bad for learning a new system."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___7071197)

JH

Junfeng H.

acupuncturist,owner

> "Besides, there is one issue as follows: in Patients charts, when I hit "create PM visit", the patient..."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___5020013)

AK

Abrar K.

Practice Manager

> "Compared with eCW, its configuration manual is simple and easy to learn without much training."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___7075634)

SC

Susanna C.

physician

> "Chart management features such as searching for specific diagnoses or medications is clunky -- can't use \* to..."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___5012868)

VS

Victoria S.

CSA

> "It is a user-friendly and flexible online booking software that allows me to manage my appointments, notes, and..."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___6080859)

BP

Brooke P.

Licensed mental health counselor

> "At times, we have experienced issues with Office Ally being off-line, and it disrupts our day today activities in..."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___6079438)

JP

Jorge P.

Office Manager

> "Patient portal is very helpful, great way to keep in touch with patient care."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___7034884)

RZ

Robert Z.

Chiropractor

> "Interface is a bit dated. While there is an option to create custom forms, its not very intuitive and was not..."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___6079535)

FO

Fred O.

MD

> "We are considering transitioning to another system with similar capacity but more responsive customer support."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___6345286)

TL

Tamara L.

owner/provider

> "doesn't interface with some labs for orders e-prescribing could allow for free hand ordering instead of number..."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___5007237)

CG

Carmen G.

Podiatrist

> "What I like the most is that it is reasonably priced. "

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___7070759)

CM

Cid M.

Reseptionist

> "Searching patients should always be by default with date of birth or have the option to select a default because..."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___5009537)

JV

Jason V.

Chiropractor, owner

> "It is extremely customizable to streamline workflow. And the extremely low price and the great support resources..."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___5006115)

SH

Sarah H.

Chiropractor

> "There are spelling errors in the pre populated soap note templates so it’s annoying to have to correct these."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___6081944)

SC

Susanna C.

physician

> "I like the ability to easily free text without opening and closing multiple windows."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___5012868)

JL

James L.

M.D

> "the least thing i like form ehr is that patient fill out there put were they check in and doesn't update on our..."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___5012882)

RZ

Robert Z.

Chiropractor

> "SOAP notes are generally straight forward, creating follow up visits with information from previous visits is..."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___6079535)

RK

Rosanna K.

Office manager

> "Can’t keep credit cards on file and it can’t integrate with hospitals"

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___6080537)

VS

Victoria S.

CSA

> "It improves your customer experience by offering them convenience, flexibility, and personalization."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___6080859)

VK

Vasilios K.

Physician

> "The problem is that the next EMR that charges 30x OA isn't that much more intuitive."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___6080495)

DL

Dani L.

CHW

> "I can put all of my needed documentation and upload files with ease."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___5019983)

LO

Lauren O.

Owner

> "The reports don't have enough diversity or ways to get specific information."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___5006093)

MP

Minal P.

Manager

> "Good solid system, easy to implement wish the fees were lower"

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___6766053)

LH

Logan H.

doctor

> "There are times where it is slow, and there has been rare cases of outage."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___5012674)

SA

Sandi A.

BILLING MANAGER

> "We like the ease of use and the flexibility to customize certain items (templates)."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___5027618)

CM

Claudenie M.

PA

> "At times the patients complain about the intake forms."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___5005871)

JC

Johana C.

Virtual assistant

> "I think this is basic EMR, it’s really simply and works well"

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___6713655)

EW

Elizabeth W.

Owner

> "I just don’t like having to pay monthly for the service, free would be better"

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___5020971)

MP

Minal P.

Manager

> "Ease of use and clinical interface is easy to navigate"

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___6766053)

CG

Carmen G.

DPM

> "I go to patients homes so it is very stressful not to have this option"

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___6079664)

GR

Gwenn R.

Optometrist

> "Easy to customize the forms I would be using and good customer service to help with that."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___5020017)

LO

Lauren O.

Owner

> "The trainers are a little rushed when explaining uses. "

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___5006093)

BG

Brianna G.

Registered Nurse

> "For a larger practice, there are better, more technologically advanced software products that I would use instead..."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___6079448)

VR

Verified Reviewer

Physician Assistant

> "Every page took forever to load and if you clicked something before the little circle stopped, it would freak out..."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___3556478)

DT

Dawn T.

Psychiatric nurse practitioner

> "I started using EHR in my private practice and am so happy with it that I convinced my new employer to initiate..."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___5005857)

CT

Chong T.

physician

> "hard to obtain support when the system is down"

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___4982176)

JF

Jay F.

Phlebotomist

> "My first time using this program i caught on quick fast learner to use in the medical field."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___5006044)

RY

Rabia Y.

Physician-Neurology

> "I do not get any update on the tasks I have sent out"

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___6079847)

PB

Pooja B.

Mental Health Specialist/ Intern

> "Ease of Use, access to patient records and fillable fields."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___5006531)

CC

Christopher C.

Doctor

> "I resented it in the beginning because it was mandatory, now i wouldn't be without it"

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___5020051)

BG

Brianna G.

Registered Nurse

> "Smaller clinics would be fine using office ally."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___6079448)

CS

Cameron S.

Chiropractor

> "Customer service and ease of use was the reason I left"

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___6251140)

JM

Jenny M.

physical therapist assistant

> "the simplicity of the system allows for a smooth day of treatment"

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___6080561)

BA

Bryce A.

Owner Doctor

> "Set up took a long time."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___6081446)

JV

Jason V.

Chiropractor, owner

> "I love how it integrates seamlessly with PracticeMate."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___5006115)

VR

Verified Reviewer

Physician Assistant

> "No smart search feature."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___3556478)

KD

Kimberly D.

Doctor of Chiropractic

> "Love the Billing and insurance aspect. "

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___5014481)

VR

Verified Reviewer

Physician Assistant

> "Trying to navigate records was a nightmare."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___3556478)

CM

Claudenie M.

PA

> "It's worth the money and saves us time when seeing our patients."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___5005871)

AG

Angela G.

Office manager

> "Awful; especially for a new user."

[See full review](https://www.capterra.com/p/134091/EHR-24-7/#Capterra___2905027)

[View Reviews](https://www.capterra.com/p/134091/EHR-24-7/reviews/)

TB

Tina B.

Director of RCM

> "Customer support, simplicity, no contract, affordability, and fast processing and claim turnaround. When..."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6850897)

TB

Tina B.

Director of RCM

> "The way the excel reports download requiring a number of irritating excel functions to allow one to sort..."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6850897)

SM

Susan M.

Therapist

> "They’ve added a video library that can help you not only learn how to use the software but it’s there 24/7..."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7071336)

AS

Anna S.

owner operator

> "There app video platform does not allow for my to pick virtual sessions, because I am not on the virtual..."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6848744)

CC

Carolyn C.

NP

> "Accurate, user-friendly software supported by responsive, high‑quality customer service that enhances every..."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7071102)

MR

Misty R.

Therapist

> "What I like least is how cumbersome it is to add new patients: the process is a bit tedious and it takes..."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7070852)

MD

Marie D.

LICSW Mental Health Therapist

> "Practice Mate secures patient information online and is a good value for the monthly, deductible payment,..."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7057746)

BA

Barbara A.

Licensed Clinical Social Worker

> "This results in claims being rejected as "Duplicates," when in fact, they were inputted only once."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7080240)

TB

Tina B.

Office Manager

> "We can do all that is needed from one application for our patients and it's secure and compliant."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7089794)

RK

Rhonda K.

Billing Coordinator

> "It is antiquated and needs improvement with billing, especially with reports (claims ready to be filed) and..."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6846182)

LB

Laura B.

Provider

> "I can submit all insurance claims, prepare billing statements; it has been an invaluable product for my..."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7042711)

AC

Angela C.

Admin Asst

> "Editing forms and/or invoices are not user-friendly or there is no capability to do this function."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6846863)

LV

LAURIE V.

licensed massage therapist

> "As a very small business, this allows me to bill insurances, easily and at no additional cost! If I have..."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6847349)

RK

Rhonda K.

Billing Coordinator

> "Also, lacks a report that shows claim details before batching and filing claims."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6846182)

SM

Susan M.

Therapist

> "There is a little bit of a learning curve with any new system but for me most of the system made sense..."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7071336)

SM

SALLY M.

Owner, Speech Pathologist

> "Time on line waiting for support, mild confusion in services offered original and new service center."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6846835)

GC

Genata C.

Clinical Psychologist

> "I am able to do my own billing with minimal effort and low overhead. "

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7071272)

MM

Mina M.

owner

> "Also doesn't keep more than about 100 claims / patient visits for viewing"

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6846399)

MR

Misty R.

Therapist

> "I also like the quick feedback if a claim was submitted incorrectly as well."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7070852)

PS

Patricia S.

Mental Health Therapist

> "The video appointment- virtual appointment feature is non functional for me. And it sends an email to my..."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___4994908)

KB

Kristen B.

Psychologist

> "The efficiency of submitting my claims each week is phenomenal."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7071419)

TC

Tonn C.

Owner

> "This is quite time consuming and labor intensive and not scalable when you're expanding your practice."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#SoftwareAdvice___7036359)

GC

Genata C.

Clinical Psychologist

> "Practice Mate makes it easy to set up patient profiles and verify coverage. "

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7071272)

KA

KIMBERLY A.

CODING AND BILLING SPECIALIST

> "I do still have glitch issues."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7050771)

MR

Misty R.

Therapist

> "The website is secure and HIPPA compliant without being overly complicated"

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7070852)

ML

Marianne L.

PRACTICE MANAGER

> "It does not keep track of duplication."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7034791)

SC

Shelly C.

Owner, Billing Specialist

> "I feel thankful for the support I can get daily over the phone and when they can login to my computer and..."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6854532)

RK

Rhonda K.

Billing Coordinator

> "Too many steps when posting payments."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6846182)

AS

Anna S.

owner operator

> "Clients are able to go in and schedule their own appointments which we all find very helpful."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6848744)

BR

Barbara R.

Administrative Assistance

> "sometimes the telephone wait is long!"

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6848656)

HS

Henry S.

Psychologist

> "It keeps track of my clients information and makes billing easy."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7034728)

LB

Lauren B.

Occupational Therapist

> "Not being able to insert charts in documentation"

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6582400)

LS

Leena S.

Physician

> "Easy billing excellent value for money fast reliable system I have been using for several years and..."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7075425)

MM

Mina M.

owner

> "Hard to find reports/invoices etc."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6846399)

KA

KIMBERLY A.

CODING AND BILLING SPECIALIST

> "That is very much appreciated when you are busy and don't have time to wait."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7050771)

MS

Maya S.

Administrator

> "The other feature that does not work is when insurance payers retract the monies it is difficult to post..."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___5057492)

IK

Ilene K.

Owner

> "It is a cost effective way to submit claims, obtain claims status and reconcile accounts for the small..."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___4994013)

ME

Melissa E.

Licensed Massage Therapist

> "The fee for certain claims, and the inability to submit claims to auto insurance companies"

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___5046217)

AS

Alysha S.

LMFT

> "I also like that it stores all of my patient information and it's easy to edit."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7034931)

QZ

Qinghui Z.

Doctor

> "no Chinese characters support and the insurance payment can't link to the billed visits automictically."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___5022520)

TC

Tonn C.

Owner

> "Ironically, their antiquated interface makes it easier to use without all the confusing bells and whistles."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#SoftwareAdvice___7036359)

HS

Henry S.

Psychologist

> "I don't want to learn a new system."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7034728)

ME

Mark E.

Clinician

> "The billing system consistently works well and any issues are easily resolved."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7034742)

JW

Jackie W.

Administrative

> "don't like that you can't make date changes on it once it goes through we are not all perfect an enter a..."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___5024187)

AF

Angela F.

Office Manager

> "I appreciate the scheduling features and ability to have patients fill out intake documents online and keep..."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___5046577)

DB

Diane B.

Provider

> "I stopped looking for answers in the users manual because it is so big and detailed I get lost in the..."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___4997820)

AH

Amy H.

Clinical Social Worker

> "Simple and easy to use, inexpensive, and ability to be able to track notes if I wish to do so."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6846184)

KO

Kathy O.

Medical biller

> "I don't like that we can't customize accounting reports."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___4993992)

CP

Carolyn P.

Lab Manager

> "Most of our payors pay us through Practice Mate, it's quick, convenient, the tech support is good and they..."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___4998700)

SM

Sarah M.

Psychotherapist

> "When there is a problem, it is a lot to sort out, but that is often with the insurance company, not..."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___5062145)

CS

Catherine S.

Provider

> "I would recommend Practice Mate to anyone running a small practice."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7060740)

SA

Stephen A.

Manager/Counselor

> "I think the most frustrating thing about PracticeMate are due to the necessities of compliance than product..."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___5034070)

TB

Tina B.

Director of RCM

> "I really like OA/PM and have been promoting it to small provider practices for at least the past 20 years."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6850897)

JTJ

Jorn T J.

D.C. - Doctor of Chiropractic

> "Date entry (DOB, injury date etc.) is inconsistent."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___5044338)

MF

Michelle F.

vp of operations

> "fixing repairable claims is easy."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7034714)

FL

Frances L.

admin assistant

> "User friendly for people that are not computer savvy."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6797970)

SG

Susanne G.

Licensed Mental Health Counselor

> "Once I learned practice mate, it name quite easy to use and I have rarely had a problem that could not be..."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7071410)

TD

Tuan D.

Physician/Medical Director

> "Prescription part has a lot of features that seem very poorly designed."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___5022317)

LK

Lori K.

Owner Licensed Professional Counselor

> "Great value for the money and security has been great."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7070805)

GG

Gabrielle G.

Billing Manager

> "Some of the canned reports don't seem to work."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___5022347)

PK

Panagiotis K.

Owner Chiropractor

> "It was a good experience for the start of my clinic."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7143011)

JK

James K.

PRESIDENT

> "As with all Cloud systems, we are at the mercy of network connections."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___5046482)

KB

Kate B.

Psychologist

> "Overall it is very easy to use."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7071057)

TD

Tuan D.

Physician/Medical Director

> "Many small details and features difficult for me to explain."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___5022317)

SM

Susan M.

Therapist

> "That is a time saver as well."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7071336)

TN

Tammy N.

LPC

> "I don't like the fact that all the practitioners can see each others reports."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___5021862)

CYH

Chen-Ying H.

Owner

> "Easy to use."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7071591)

JG

Jane G.

Clinical Psychologist

> "Had trouble with the practice management area which I tired briefly."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___4995113)

KB

Kristen B.

Psychologist

> "The learning curve is very simple."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7071419)

DB

Diane B.

Provider

> "I would have way more overhead if I could not have learned of this program."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___4997820)

LK

Lori K.

Owner Licensed Professional Counselor

> "Easy to learn, easy to used and help is available if needed."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7070805)

TD

Tuan D.

Physician/Medical Director

> "Not dynamic."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___5022317)

AC

Angela C.

Admin Asst

> "It has been the easiest, yet complete EMR system I have ever used."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6846863)

JA

Julie A.

psychologist

> "Too costly once one retires."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___4999974)

PH

Patrick H.

Owner

> "I am able to do an entire weeks worth of medical billing in only a few minutes. Plus, adding new patients..."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___5029002)

SL

Sierra L.

Chiropractic physician

> "Canceling is a pain."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___4874360)

BR

Barbara R.

Administrative Assistance

> "excellant customer service."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6848656)

SCC

Sik Chi C.

Acupuncturist

> "Fee if not careful."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___4994183)

RV

Roberta V.

LCPC, CADC

> "Ease of use, meets all my software needs very cost effectively. "

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6846158)

AR

Amanda R.

OFFICE MANAGER

> "Billing was difficult and lengthy."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___4635768)

[View Reviews](https://www.capterra.com/p/210524/Practice-Mate/reviews/)

## User interface

[EHR 24/7](https://www.capterra.com/p/134091/EHR-24-7/)

4.13 (179)

[Practice Mate](https://www.capterra.com/p/210524/Practice-Mate/)

4.55 (171)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

EHR 24/7

8/33

-   AI Copilot
-   Appointment Scheduling
-   Charting
-   Claims Management
-   Coding Assistance
-   Confirmations/Reminders
-   Customizable Reports
-   Document Management
-   Electronic Payments
-   Electronic Signature
-   EMR/EHR
-   E-Prescribing
-   For Group Therapy
-   For Mental/Behavioral Health
-   For Substance Abuse Therapy
-   Generative AI
-   HIPAA Compliant
-   Initial Assessments
-   Insurance Eligibility Verification
-   Medical Billing
-   Medication Alerts/Warnings
-   Medication Management
-   Mobile App
-   Patient Communications
-   Patient Portal
-   Practice Management
-   Prescription Management
-   Reporting & Statistics
-   Telemedicine
-   Therapy Notes
-   Third-Party Integrations
-   Treatment Planning
-   Workflow Management

[See all features](https://www.capterra.com/p/134091/EHR-24-7/#features)

Practice Mate

Top features

24/33

-   AI Copilot
-   Appointment Scheduling
-   Charting
-   Claims Management
-   Coding Assistance
-   Confirmations/Reminders
-   Customizable Reports
-   Document Management
-   Electronic Payments
-   Electronic Signature
-   EMR/EHR
-   E-Prescribing
-   For Group Therapy
-   For Mental/Behavioral Health
-   For Substance Abuse Therapy
-   Generative AI
-   HIPAA Compliant
-   Initial Assessments
-   Insurance Eligibility Verification
-   Medical Billing
-   Medication Alerts/Warnings
-   Medication Management
-   Mobile App
-   Patient Communications
-   Patient Portal
-   Practice Management
-   Prescription Management
-   Reporting & Statistics
-   Telemedicine
-   Therapy Notes
-   Third-Party Integrations
-   Treatment Planning
-   Workflow Management

[See all features](https://www.capterra.com/p/210524/Practice-Mate/#features)

### Recognition

EHR 24/7 is recognized as a top-rated tool in 1 Capterra Shortlist reports

Practice Mate is recognized as a top-rated tool in 3 Capterra Shortlist reports

### Deployment & support

EHR 24/7

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Practice Mate

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

EHR 24/7

-   By Office Ally
-   Located in United States
-   Founded in

Practice Mate

-   By Office Ally
-   Located in United States
-   Founded in

## Popular Comparisons

[EHR 24/7](https://www.capterra.com/p/134091/EHR-24-7/)[4.13 (179)](https://www.capterra.com/p/134091/EHR-24-7/reviews/)

vs

[Fusion](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/)[4.33 (708)](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/reviews/)

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[View full comparison](https://www.capterra.com/compare/134091-136876/EHR-24-7-vs-Pediatric-Therapy-EMR)

[Practice Mate](https://www.capterra.com/p/210524/Practice-Mate/)[4.55 (171)](https://www.capterra.com/p/210524/Practice-Mate/reviews/)

vs

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Contact vendor for pricing

Price

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4.4

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4.8

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[View full comparison](https://www.capterra.com/compare/118789-210524/EHR-YOUR-WAY-vs-Practice-Mate)

[EHR 24/7](https://www.capterra.com/p/134091/EHR-24-7/)[4.13 (179)](https://www.capterra.com/p/134091/EHR-24-7/reviews/)

vs

[Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (858)](https://www.capterra.com/p/195467/Care-Patron/reviews/)

$44.95/month

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[View full comparison](https://www.capterra.com/compare/134091-195467/EHR-24-7-vs-Care-Patron)

[Practice Mate](https://www.capterra.com/p/210524/Practice-Mate/)[4.55 (171)](https://www.capterra.com/p/210524/Practice-Mate/reviews/)

vs

[CounSol.com](https://www.capterra.com/p/124769/CounSol-com/)[4.73 (829)](https://www.capterra.com/p/124769/CounSol-com/reviews/)

Contact vendor for pricing

Price

$49.95/month

4.4

Features

4.5

4.5

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/124769-210524/CounSol-com-vs-Practice-Mate)

[EHR 24/7](https://www.capterra.com/p/134091/EHR-24-7/)[4.13 (179)](https://www.capterra.com/p/134091/EHR-24-7/reviews/)

vs

[Alleva](https://www.capterra.com/p/180899/Alleva/)[4.47 (282)](https://www.capterra.com/p/180899/Alleva/reviews/)

$44.95/month

Price

Contact vendor for pricing

3.9

Features

4.4

4.1

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/134091-180899/EHR-24-7-vs-Alleva)

[Practice Mate](https://www.capterra.com/p/210524/Practice-Mate/)[4.55 (171)](https://www.capterra.com/p/210524/Practice-Mate/reviews/)

vs

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Contact vendor for pricing

Price

$59/month

4.4

Features

4.5

4.5

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/118981-210524/TherapyNotes-com-vs-Practice-Mate)

[EHR 24/7](https://www.capterra.com/p/134091/EHR-24-7/)[4.13 (179)](https://www.capterra.com/p/134091/EHR-24-7/reviews/)

vs

[ModMed](https://www.capterra.com/p/124590/EMA/)[4.42 (365)](https://www.capterra.com/p/124590/EMA/reviews/)

$44.95/month

Price

Contact vendor for pricing

3.9

Features

4.4

4.1

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/124590-134091/EMA-vs-EHR-24-7)

[Practice Mate](https://www.capterra.com/p/210524/Practice-Mate/)[4.55 (171)](https://www.capterra.com/p/210524/Practice-Mate/reviews/)

vs

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Contact vendor for pricing

Price

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4.4

Features

4.0

4.5

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/81298-210524/Valant-Behavioral-Health-EHR-vs-Practice-Mate)

[EHR 24/7](https://www.capterra.com/p/134091/EHR-24-7/)[4.13 (179)](https://www.capterra.com/p/134091/EHR-24-7/reviews/)

vs

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3.9

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4.1

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[View full comparison](https://www.capterra.com/compare/122278-134091/EpicCare-EMR-vs-EHR-24-7)

[Practice Mate](https://www.capterra.com/p/210524/Practice-Mate/)[4.55 (171)](https://www.capterra.com/p/210524/Practice-Mate/reviews/)

vs

[Kipu](https://www.capterra.com/p/156391/Kipu-EMR/)[4.69 (217)](https://www.capterra.com/p/156391/Kipu-EMR/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.4

Features

4.6

4.5

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4.7

[View full comparison](https://www.capterra.com/compare/156391-210524/Kipu-EMR-vs-Practice-Mate)

[EHR 24/7](https://www.capterra.com/p/134091/EHR-24-7/)[4.13 (179)](https://www.capterra.com/p/134091/EHR-24-7/reviews/)

vs

[athenaOne](https://www.capterra.com/p/98735/athenaOne/)[3.79 (910)](https://www.capterra.com/p/98735/athenaOne/reviews/)

$44.95/month

Price

Contact vendor for pricing

3.9

Features

3.8

4.1

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3.8

[View full comparison](https://www.capterra.com/compare/98735-134091/athenaOne-vs-EHR-24-7)

[Practice Mate](https://www.capterra.com/p/210524/Practice-Mate/)[4.55 (171)](https://www.capterra.com/p/210524/Practice-Mate/reviews/)

vs

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Price

$75/month

4.4

Features

4.4

4.5

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[View full comparison](https://www.capterra.com/compare/144484-210524/InSync-EMR-vs-Practice-Mate)