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TrackVia works with mid-to-large sized companies who are rapidly growing or expanding their operations. We specialize in organizations with large contingencies of remote or field workers.
With Salesforce's multi-tenant cloud computing model we can serve the needs of companies of all sizes, in any industry. Our customers benefit from a shared main framework, while maintaining privacy.
Requires no programming. Great support to set it up, much better than spreadsheets and has great ability to share information.
If I could point to anything, it's the inability to shift records between similar tables rather than having to export and then import, losing any docs that were uploaded.
Amazing and easy to work with as a Super admin with help of great support team.
There are some limitations with it being a low code platform which sometimes make it difficult to create that "customized" product you can get using platforms that rely on professional developers.
This software is a big help for every work industry. I am so glad that this software will literally remove the usage of paper.
Some of the reporting is limited and I know they are working on it.
I love that every part of TrackVia is customizable. I love that I'm able to have a private instance of TrackVia, in order to meet my company's security standards.
The app is something that they and we are working on. Some small glitches that they are working on, but have limited effect on our day to day.
It is very stable and a pleasure to work with. The REST API Developer Guide is very welcome and usefull.
Overall this forced upgrade has been very inconvenient for us.
Awesome, it is easy and customizable. It can save data and keep record of interactions with our clients.
The product is so embedded in all that we do and are and with a lack of comparable products to move to, we feel like we are trapped and forced into paying the new prices every year.
I like the way the software allows one to customize it to your own specification and also the ability to integrate it with a variety of software for better performance.
It could be confusing to use at first, requires some time to get used to it.
Ease of use, and also how complete the software is. Amazing everything you can do in Salesforce.
I don't like that we are being forced to switch to Lightning.
Rod S.: Hi, my name is Rod, and I work for an FMCG company with 500 plus employees here in Australia. For our use with Salesforce Platform, I'd absolutely give that a score of five out of five. Before we moved to Salesforce Platform, we used a front-end tool called StayinFront, and we moved from that to Salesforce Platform because StayinFront was unable to be shared with the broader business from a reporting and data access sense. We chose Salesforce Platform because of the ease of customization and the ability, through the permissions, roles, and profiles, to be able to give appropriate data access and information flow to all areas of the business and users that needed it. Bringing Salesforce into the business and going through the build and onboarding process with all of the users was very, very simple. The usability of the platform is really easy for most users to grasp when the functionality is all very intuitive. For anybody out there who's considering moving to Salesforce Platform, I would absolutely recommend it. The customization ability of the platform, the usability of the platform, and the ability to report on any data field within the platform makes it all a really good CRM for being able to track and invest in your customers.
Prioritize real-user-identified key features according to your needs to find your best fit.
TrackVia
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TrackVia
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