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We work with short-term & vacation rental property managers of all shapes and sizes, ranging from start-ups all the way to enterprise companies with hundreds of properties. CiiRUS grows with you!
Hospitality Industry -- Hotels, Resorts, Bed and Breakfast, Service Apartments, Condos, Vacation Rentals, Restaurants, Bars, Cafes, Banquets,
We love that our reservations are in one place and we are able to manage them. We also love the communication with the cleaners and the ease of knowing when the property is cleaned and ready to go.
NOTHING works correctly on the software and support calls go unanswered. This has been the worst experience - double bookings, software does not work correctly, support is horrible.
World class software, easy to learn and use, very training including endless videos, very good distribution, very good automations, very good reporting and accounting.
Failed Implementation - Know what you are buying.
Ciirus support team is not only good, they are one of the best support team I have ever worked with. I feel comfortable to count on their team, and confident that I will complete my task on time.
Lack of performance, lack of delivery. They are not dedicated to get the job done.
They clearly care and remain approachable as they grow year on year. All the staff seem committed and passionate in working toward more innovative and better software.
Some features don't work on mobile and others disappear and you have to go find them. Everything including their notifications to you come through email.
Most important is support is excellent, relative and more importantly it is very effective. They also support OTA interface as well as online booking from hotel website.
Sometimes it becomes slow especially in raining season, I think it is internet problem.
We love how user friendly the software is and the customer service has been great, and all modules are excellent.
Since they know and have lots of experience in this industry, often what seemed to us unnecessary or inconvenient turn out to be necessary and as convenient as we use further.
What really makes me come back Innkey time and time again is the customer service form the team. Excellent, very friendly and super efficient, well done guys, keep up the good work guys.
When there're some problems, the staffs are willing to help and solve the problems instantly.
Live customer support platform ( ooh i am in love with it). They are so friendly and Great people to work with.
Prioritize real-user-identified key features according to your needs to find your best fit.
CiiRUS
Top FeaturesInnkey PMS
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