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Our all-in-one solutions are used by organizations of all sizes around the world, ranging from multinational enterprises, through chambers of commerce and associations, to start-ups and non-profits.
Novi AMS is particularly well suited for associations using QuickBooks.
Glueup also provides great client services. Their client managers are reliable, professional and responsive, and have been my irreplaceable partners in all events.
The low send volumes for email newsletters, coupled with the high cost and poor email builder (white-labeled SendGrid) are extremely annoying.
Excellent user support and customer service- EventBank team members supported throughout the process of setting up the event, polite and helpful. Can't wait to use it again.
It's drag and drop functionality is also its weakness as it limits users' ability to design the emailers and website they way they need it to be.
Furthermore, we have been very happy with the responsiveness and commitment to the results we have received from Glue Up.
I still need to completely familiarize myself with all the features, however, the biggest challenge I have running an NGO is the fact that our funds are quite limited.
Lastly, the customer support has been amazing. I have been extremely comfortable using this software knowing that the support/CS team is there every step of the way.
Editing your event and Newsletter are limited with built in function.
The staff is also great, the take concerns seriously which I really appreciate and try to provide a fix if possible. Sending invoices is also super easy to do and quick which I love.
Anytime you change systems it is frustrating. They have less features than our previous AMS, but sometimes less is more.
I love Novi AMS and the excellent and outstanding service I receive from one of the best teams in the country.
The only complaint I would have is the initial cost, but over time It will pay for its self. You pay the first year upfront and a hefty onboarding fee.
The overall experience has been great, from the design implementation and development of the integration was great.
Sometimes I find the report criteria confusing, but it is probably just above my understanding level.
There are several training opportunities, including an extremely comprehensive online help tool to help staff learn the system. Novi support staff are very responsive and helpful.
The eCommerce has been difficult for us to work with, but our needs are out of the norm.
Shamilah U.: I'm Shamilah, I'm the Director of Member Services. I rate Novi AMS a five. For more reviews like this, please click below. We use Novi to manage our membership and also for invoicing purposes, for events, for website material management. We utilize Novi for all of that as well as to communicate with our membership and prospective members as well. One of the main things I love about Novi AMS, I truly love the customer service as this is a new software for our company and really seeing how hands on the customer service representatives are with making sure that we fully understand the capabilities that Novi AMS has and how to use it to the best of our ability, but also making sure we're maximizing our usage of Novi. Truly love it, and it's very user friendly, very beginner friendly. It's very easy to use, it really does make our day-to-day so much easier. One of the things that Novi AMS can improve on, even though it is a really great software, is truly how to pull reports based on various company needs and really organizing those reports and making sure that they're easy to access, easy to customize.
Prioritize real-user-identified key features according to your needs to find your best fit.
Glue Up
Top FeaturesNovi AMS
Novi AMS
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