# Compare Glue Up vs SmartRec 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Glue Up and SmartRec based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/134209-198905/Glue-Up-vs-SmartRec

---

# Glue Up vs SmartRec Features and Cost Comparison

Last updated March 18th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Glue UpSmartRec2/4 selected

[Glue Up](https://www.capterra.com/p/134209/Glue-Up/)[4.5 (191)](https://www.capterra.com/p/134209/Glue-Up/reviews/)

[SmartRec](https://www.capterra.com/p/198905/SmartRec/)[4.3 (146)](https://www.capterra.com/p/198905/SmartRec/reviews/)

[## Glue Up](https://www.capterra.com/p/134209/Glue-Up/)[4.5 (191)](https://www.capterra.com/p/134209/Glue-Up/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.3

Functionality

4.4

Ease of Use

4.5

Customer Service

4.6

Reviews Sentiment

Based on [191 reviews](#user-reviews)

Positive

178

Neutral

5

Negative

8

[## SmartRec](https://www.capterra.com/p/198905/SmartRec/)[4.3 (146)](https://www.capterra.com/p/198905/SmartRec/reviews/)

Starting Price

$99.00/month

Value-for-Money

4.1

Functionality

3.9

Ease of Use

4.1

Customer Service

4.6

Reviews Sentiment

TB

Based on [146 reviews](#user-reviews)

Positive

125

Neutral

16

Negative

5

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 5,973 reviews from membership management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

79%Fit

High performer

Feature ratings

Member Database

4.4

Payment Processing

4.3

Credit Card Processing

3.9

Electronic Payments

4.1

Registration Management

4.6

80%Fit

High performer

Feature ratings

Member Database

4.3

Payment Processing

4.1

Credit Card Processing

4.7

Electronic Payments

4.8

Registration Management

4.3

User satisfaction

User satisfaction

4.5

User reviews[191](https://www.capterra.com/p/134209/Glue-Up/reviews/)

Ease of use

4.5

Functionality

4.4

Value for money

4.3

Customer support

4.6

User satisfaction

4.3

User reviews[146](https://www.capterra.com/p/198905/SmartRec/reviews/)

Ease of use

4.1

Functionality

3.9

Value for money

4.1

Customer support

4.6

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$99Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Built for associations, chambers of commerce, nonprofits, and other member-based organizations that need one platform for membership, events, CRM, payments, and engagement.

Best for

Government agencies (parks and rec), nonprofits (YMCAs, JCCs), small businesses (camp, swim schools, afterschool and class activities).

## User reviews

Pros & cons

TM

Tamsin M.

Operations Manager

> "Users can easily access their event registrations and membership invoices, and it is easy to communicate via the email templates. Although a little basic, they..."

[See full review](https://www.capterra.com/p/134209/Glue-Up/#Capterra___7117045)

MB

Mihaela B.

Member and Glue Up administrator

> "This did not work for us in the end, because our members were already used with another way of keeping in touch, so we dropped the community page. Since it's a..."

[See full review](https://www.capterra.com/p/134209/Glue-Up/#Capterra___6818214)

VR

Verified Reviewer

Marketing and Admin

> "It allows us to manage our membership efficiently, host virtual events with ease, and even create micro websites—all in one place."

[See full review](https://www.capterra.com/p/134209/Glue-Up/#Capterra___6869479)

VR

Verified Reviewer

Marketing and Admin

> "The website development process also had some hiccups—we had to make several rounds of edits because the structure for submitting content wasn’t clearly outlined..."

[See full review](https://www.capterra.com/p/134209/Glue-Up/#Capterra___6869479)

Kilmer M.

Senior Director of Advertising

> "Glue Up facilitates the ability to generate sales leads, foster strong customer relationships, enhance the customer experience, and obtain strategic insights..."

[See full review](https://www.capterra.com/p/134209/Glue-Up/#Capterra___6772603)

VR

Verified Reviewer

Marketing and Admin

> "During a mass data upload, several sections didn’t transfer correctly, which required us to spend time manually fixing the issues."

[See full review](https://www.capterra.com/p/134209/Glue-Up/#Capterra___6869479)

LO

Lisa O.

CEO

> "Screenworks experience with Glueup has been extremely satisfying. Where we were once using multiple programs to meet our business needs we now have all our..."

[See full review](https://www.capterra.com/p/134209/Glue-Up/#Capterra___6819704)

KE

Karen E.

Communications

> "Sometimes when I spend too much time, for example creating an event and creating an email, the program goes blank and I have to log in again."

[See full review](https://www.capterra.com/p/134209/Glue-Up/#Capterra___6828349)

LH

Lisa H.

Chapter Executive Director

> "I love how we can customize our events with their own mini-web page that allows attendees to comment and really get one another excited about what's to come."

[See full review](https://www.capterra.com/p/134209/Glue-Up/#Capterra___6861720)

VR

Verified Reviewer

Marketing and Admin

> "Training new staff has taken a bit more time than expected due to the platform's complexity, and some of our project meetings felt a little rushed."

[See full review](https://www.capterra.com/p/134209/Glue-Up/#Capterra___6869479)

AD

Ana D.

Head of Admin and projects

> "The platform offers an impressive range of functionalities that significantly streamline our work, and the customer service team is always extremely efficient and..."

[See full review](https://www.capterra.com/p/134209/Glue-Up/#Capterra___7053484)

DS

Darlene S.

Director of Operations

> "We were told things that really didn't happen and data merge did not do what we were told it would do."

[See full review](https://www.capterra.com/p/134209/Glue-Up/#Capterra___7067635)

JG

Jeremy G.

Communications and Network Manager

> "Having all our contacts and memberships in the same place makes it easier to manage, the campaign module allows for nice personalisation of mailings, and the..."

[See full review](https://www.capterra.com/p/134209/Glue-Up/#Capterra___6746601)

VR

Verified Reviewer

Marketing and Admin

> "Additionally, the biweekly meetings felt rushed, limited to just 30 minutes, and often gave the impression that the team was stretched thin."

[See full review](https://www.capterra.com/p/134209/Glue-Up/#Capterra___6869479)

TM

Tamsin M.

Operations Manager

> "The membership management and event management (including all connections to the finance application) work well."

[See full review](https://www.capterra.com/p/134209/Glue-Up/#Capterra___7117045)

NE

Noah E.

Administrative Assistant

> "There seemed to be some issues with the QuickBooks integration that caused issues for our accounting."

[See full review](https://www.capterra.com/p/134209/Glue-Up/#Capterra___7004096)

TM

Thusang M.

Manager

> "It makes membership engagement easier while also being able to see how many people are engaging."

[See full review](https://www.capterra.com/p/134209/Glue-Up/#Capterra___7096504)

EF

Emma F.

Finance and Projects Lead

> "At the moment, certain features are manual (merge duplicates), which can be time consuming with updates."

[See full review](https://www.capterra.com/p/134209/Glue-Up/#Capterra___6719269)

PD

Paola D.

Executive Director

> "The integration of Membership and ease of managing RSVPs for events (including the creation of badges) has saved us a lot of time."

[See full review](https://www.capterra.com/p/134209/Glue-Up/#Capterra___6461531)

LD

Lana D.

Marketing Operations

> "Also the home page and certain other pages are locked and require you to request help from their in-house developer regularly. "

[See full review](https://www.capterra.com/p/134209/Glue-Up/#SoftwareAdvice___6691995)

MB

Mihaela B.

Member and Glue Up administrator

> "Also works well as data base for members and contacts, connected with all other modules."

[See full review](https://www.capterra.com/p/134209/Glue-Up/#Capterra___6818214)

MB

Mihaela B.

Member and Glue Up administrator

> "The community page did not work for us because we already had another solution that was well appreciated."

[See full review](https://www.capterra.com/p/134209/Glue-Up/#Capterra___6818214)

LG

Lindsay G.

Executive Director

> "From implementation through launch, Glue Up has helped us streamline how we manage member engagement and events."

[See full review](https://www.capterra.com/p/134209/Glue-Up/#Capterra___7006826)

JJ

Jasper J.

Executive Committee - Membership

> "We previously got a company to build a customise Mobile App for our member and events management, but it was full of bugs, which made many members frustrated and..."

[See full review](https://www.capterra.com/p/134209/Glue-Up/#Capterra___4806673)

TS

Tinka S.

Head of Fundraising and Marketing

> "Support us great and resources that are provided are clear and allow access as needed. "

[See full review](https://www.capterra.com/p/134209/Glue-Up/#Capterra___7058891)

IL

Iwona L.

Executive Secretary

> "This process is time-consuming, especially when it comes to removing individuals who should not be on the platform."

[See full review](https://www.capterra.com/p/134209/Glue-Up/#Capterra___6552498)

NS

Nicholas S.

Website and Digital Communications Manager

> "Glue Up also has tons of resources and training videos/webinars to help members of your organization get equipped with using the platform."

[See full review](https://www.capterra.com/p/134209/Glue-Up/#Capterra___6475717)

LT

Lalita T.

Senior Manager-Member Relations

> "Wish Glueup is not recognised as a mass email system by the computers."

[See full review](https://www.capterra.com/p/134209/Glue-Up/#Capterra___6284758)

HT

Harold T.

Project Coordinator

> "I appreciate the support \[sensitive content hidden\] gave us as team through our process of cleaning up our Glue Up."

[See full review](https://www.capterra.com/p/134209/Glue-Up/#Capterra___7070709)

Danna F.

Exec. Director

> "They are very slow to change."

[See full review](https://www.capterra.com/p/134209/Glue-Up/#Capterra___7103820)

AC

Allen C.

Marketing Officer

> "Your customer support team and account managers respond rapidly, and our email templates maintain a professional tone."

[See full review](https://www.capterra.com/p/134209/Glue-Up/#Capterra___7009266)

LD

Leslie D.

Co-President

> "Also, another challenge has been having to set up a business bank account in China in order to receive the funds."

[See full review](https://www.capterra.com/p/134209/Glue-Up/#Capterra___6199863)

RL

Reka L.

Association Manager

> "The event management tools are particularly impressive, allowing me to organise and promote events seamlessly."

[See full review](https://www.capterra.com/p/134209/Glue-Up/#Capterra___6395902)

HR

Heston R.

Managing Director

> "The delays & issues piled up to the point that we had to delay our entire project by nearly a month, incurring additional costs from our website developers due to..."

[See full review](https://www.capterra.com/p/134209/Glue-Up/#Capterra___3119516)

IL

Iwona L.

Executive Secretary

> "A very practical and useful platform for an organisation like ours (Chamber of Commerce) ; it combines features that usually require different apps and platforms..."

[See full review](https://www.capterra.com/p/134209/Glue-Up/#Capterra___6552498)

Ashwin B.

Digital Media Consultant

> "The email costs alone make this more expensive than either MailChimp or Squarespace's native mailer feature. If you have the budget, you should stretch to..."

[See full review](https://www.capterra.com/p/134209/Glue-Up/#Capterra___2794427)

SD

Susie D.

Business Director

> "sensitive content hidden\] is our main contact for Glue Up - he has been so supportive and patient during our onboarding and management of the new system. As we..."

[See full review](https://www.capterra.com/p/134209/Glue-Up/#Capterra___6259602)

VR

Verified Reviewer

brand director

> "Mail is easily intercepted by a large number of mail servers in China."

[See full review](https://www.capterra.com/p/134209/Glue-Up/#Capterra___4208560)

LO

Lisa O.

CEO

> "There are regular and comprehensive training programs available online which are valuable for training staff."

[See full review](https://www.capterra.com/p/134209/Glue-Up/#Capterra___6819704)

AC

Annie C.

Regional Manager

> "Flexibility is not enough for the application form"

[See full review](https://www.capterra.com/p/134209/Glue-Up/#Capterra___4232206)

RB

Rosanna B.

Administrator

> "The community feature has transformed how members interact and share knowledge with one another and has added huge value to the membership."

[See full review](https://www.capterra.com/p/134209/Glue-Up/#Capterra___6349706)

HR

Heston R.

Managing Director

> "They have refused to refund any of our money, despite agreeing that there was at least US$20,000 of what we paid for not yet incurred or consumed by Glue Up in..."

[See full review](https://www.capterra.com/p/134209/Glue-Up/#Capterra___3119516)

MB

Mihaela B.

Member and Glue Up administrator

> "Our dedicated contact person is very responsive and supports with any questions or case study we have."

[See full review](https://www.capterra.com/p/134209/Glue-Up/#Capterra___6818214)

SG

Shweta G.

growth marketer

> "Nothing I particularly dislike about this app, but sometimes there some issues arise."

[See full review](https://www.capterra.com/p/134209/Glue-Up/#Capterra___4624971)

PD

Paola D.

Executive Director

> "So far it has been great when it comes to information management, event management and membership management. When it comes to the campaigns, we have experienced..."

[See full review](https://www.capterra.com/p/134209/Glue-Up/#Capterra___6461531)

Ashwin B.

Digital Media Consultant

> "Our sales cycle was hurried through, and the company pushed a sale through before the product could have been properly assessed by our new digital team."

[See full review](https://www.capterra.com/p/134209/Glue-Up/#Capterra___2794427)

AT

Anna T.

Communications Director

> "It's great to have a proper CRM / AMS with all our membership in one place."

[See full review](https://www.capterra.com/p/134209/Glue-Up/#Capterra___7066378)

Ashwin B.

Digital Media Consultant

> "From the implementation widget to the lack of membership-gating for content, there is a lot to not like about this product."

[See full review](https://www.capterra.com/p/134209/Glue-Up/#Capterra___2794427)

TM

Thusang M.

Manager

> "The team always gives us assistance when we reach out."

[See full review](https://www.capterra.com/p/134209/Glue-Up/#Capterra___7096504)

TH

Taylor H.

BDO

> "There have been several discrepancies between the app and desktop version of the platform that is yet to be resolved (it's been 3 months)."

[See full review](https://www.capterra.com/p/134209/Glue-Up/#Capterra___3015218)

TE

Tanneke E.

Executive Director

> "It provides numerous features and options that can be tailored to suit the needs of any organization."

[See full review](https://www.capterra.com/p/134209/Glue-Up/#Capterra___6367992)

HR

Heston R.

Managing Director

> "SENSITIVE CONTENT\] immediately identified that the team they had us assigned to were not capable fo the task "and should never have been assigned our account"."

[See full review](https://www.capterra.com/p/134209/Glue-Up/#Capterra___3119516)

RE

Rodnell E.

Chamber Services Associate

> "The customizable database consolidates a CRM platform with an email marketing platform further enhancing convenience for organizers and participants alike."

[See full review](https://www.capterra.com/p/134209/Glue-Up/#Capterra___6195861)

Van McLean R.

Business Development and Communications Manager

> "The pricing might be a bit steep for some companies/NGOs."

[See full review](https://www.capterra.com/p/134209/Glue-Up/#Capterra___2813821)

JM

Jessica M.

Executive Director

> "The member community platform is well designed."

[See full review](https://www.capterra.com/p/134209/Glue-Up/#Capterra___7105237)

HR

Heston R.

Managing Director

> "We are now literally held hostage, with no more replies, and no refund still."

[See full review](https://www.capterra.com/p/134209/Glue-Up/#Capterra___3119516)

MA

Mark A.

Paediatrician

> "Transitioning to the CRM was efficient and the end use support has been great! While we are still learning about the system, we are happier by the day."

[See full review](https://www.capterra.com/p/134209/Glue-Up/#Capterra___6871508)

MA

Michelle A.

executive director

> "I still need to completely familiarize myself with all the features, however, the biggest challenge I have running an NGO is the fact that our funds are quite..."

[See full review](https://www.capterra.com/p/134209/Glue-Up/#Capterra___2169151)

VR

Verified Reviewer

Business Development and Marketing Manager

> "It has definitely been well received by all stakeholders internally and externally."

[See full review](https://www.capterra.com/p/134209/Glue-Up/#Capterra___7047498)

THL

Thet Htet L.

Events and Communications Manager

> "The number of system generated emails to the members is a bit too much for the members."

[See full review](https://www.capterra.com/p/134209/Glue-Up/#Capterra___2168911)

[View Reviews](https://www.capterra.com/p/134209/Glue-Up/reviews/)

TB

Tanya B.

Operations Manager

> "I like that once registered we are able to do the attendance based off of the registration. "

[See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___6495732)

LC

Laura C.

Office Manager

> "It is difficult to customize some situations, printing the children's files is difficult, and it does not provide yearly tax..."

[See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___6773625)

SM

Stacey M.

Senior Program Manager

> "Our families were able to figure out registration with relative ease."

[See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___6798767)

AK

Amanda K.

Director of Operations

> "Running a child care center with multiple government funding - I am unsure with the subscriptions and our clients running into..."

[See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___6467426)

EH

Eric H.

Parks and Recreation Supervisor

> "I do enjoy the way things are set up for our staff to use, and I like the contracts feature."

[See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___6472986)

AK

Amanda K.

Director of Operations

> "I find it difficult and complicated on the administrative side for subcriptions and when clients find loopholes in the system..."

[See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___6467426)

TB

Tanya B.

Operations Manager

> "I also like that is shows how many spots are available when registering. "

[See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___6495732)

SW

Susan W.

Registration

> "The scholarship application process is quite cumbersome, especially when students register before being awarded."

[See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___6475832)

VA

Vanessa A.

Senior Director of Finance and Operations

> "We have just started using it but so far we are pleased aside from a few tweaks/enhancements that would make our work arounds..."

[See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___6463968)

AT

Astrid T.

Marketing Support

> "The only downside we've encountered is that tickets cannot be refunded directly, only credited back."

[See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___6523266)

SW

Susan W.

Registration

> "Setting up programs is fast and straightforward, with everything conveniently located in one spot."

[See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___6475832)

MK

Mark K.

CSR

> "Sometimes it's hard for our business to understand how it works/"

[See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___6477429)

SW

Susan W.

Registration

> "It’s such a big help for organizations managing both programs at the same time."

[See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___6475832)

KS

Kellie S.

Financial Director

> "The "store" where we house our pro-shop is not well equipped and has not had updates in years."

[See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___4543505)

AT

Astrid T.

Marketing Support

> "We've received positive feedback from customers about how simple and seamless the booking process is."

[See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___6523266)

SH

Stacy H.

Managing Director

> "It took us almost two years to navigate the existing financial reports to find the ones that actually showed us the information..."

[See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___3144851)

MZ

Matt Z.

Camp Manager

> "The simplicity of the program and being able to make it easy for my camp directors"

[See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___6463690)

IW

Ian W.

Co-Founder

> "There were many small things required to set up, albeit many issues were due to errors made on our side."

[See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___4455733)

Raul Antonio Z.

Graduate

> "Before using this platform, I used to waste a lot of time trying to find and sign up for community activities. But now,..."

[See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___4886708)

DD

Dean D.

Cashier

> "E.g. A person that registered for classes for the whole month will have a full page of discounts/classes to parse, which makes..."

[See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___3162062)

AA

Aiden A.

Software Engineer

> "The recommendation system is also extremely useful."

[See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___6635949)

SN

Safiya N.

Performing Artist

> "The price concerned me just because our business is on the small-ish side."

[See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___4408815)

AT

Astrid T.

Marketing Support

> "They provided excellent guidance and support at every step of the way."

[See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___6523266)

CS

Casey S.

Senior Administrative Assistant

> "It makes it hard to write guides or standard operating procedures for software that is constantly changing."

[See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___2896191)

ET

Erika T.

Program Manager

> "We went from an antiquated software with no way for the end user to register online, the online registration platform has been..."

[See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___4550834)

MU

Megan U.

Program Supervisor

> "Sometimes changes don't save and the gateway times out when making mass edits."

[See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___3161239)

JP

Jr P.

Director of County Parks & Recreation

> "From our first conversation with a SmartRec sales representative to our daily interactions with the support staff, these..."

[See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___4612122)

BW

Bailey W.

Assistant Manager

> "We have had lots of issues rolling out this software for widespread use at our facility, many of the issues are very minor but..."

[See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___3144516)

Raul Antonio Z.

Graduate

> "I liked how easy and convenient it makes the registration and payment process for online activities."

[See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___4886708)

CM

Chelsea M.

Recreation Supervisor

> "In the short term it has been very challenging to adapt some areas of our department to function within the limitations of this..."

[See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___3144576)

SW

Susan W.

Registration

> "Overall, I would rate this system at 3/5 stars."

[See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___6475832)

MA

Meghan A.

Artistic Associate and Operations Manager

> "Trying to un enroll or provide discounts or refunds can be incredibly confusing."

[See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___3154926)

EH

Eric H.

Parks and Recreation Supervisor

> "The support has been good as well."

[See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___6472986)

JS

Jana S.

Archery Range Manager

> "It's a bit hard to understand how best to do a desired program. And I end up having to ask a lot of questions."

[See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___3146724)

AB

Amy B.

Director of Program Operations

> "End user experience is easy and friendly."

[See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___6463723)

FM

Frank M.

PT Cashier

> "Our clients seem to have a hard time navigating the system."

[See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___3176818)

DC

David C.

President - administrator

> "Good support team"

[See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___6464262)

EB

Etienne B.

Trésorier

> "Our needs could not be met as our services are more customized than the standard sport or cultural sessions offered by..."

[See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___2108376)

BL

Brian L.

Customer Service Rep

> "Easy to use and follow."

[See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___6463730)

LG

Lindsay G.

Finance & Operations Manager

> "What they lack in customization is the number of reports they offer; however that is not always enough."

[See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___2108425)

RB

Ryan B.

Deputy Director

> "The platform enables customers to perform most functions on their own, anywhere with an internet connection."

[See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___4610282)

LG

Lindsay G.

Finance & Operations Manager

> "Our comptroller has continued troubles with creating reports that show with total accuracy how our organization is performing."

[See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___2108425)

JP

Jr P.

Director of County Parks & Recreation

> "The greatest advantage of SmartRec is the customer service staff's availability and willingness to assist with any issues or..."

[See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___4612122)

CH

Cat H.

Administrative coordinator

> "Our community finds it difficult to navigate"

[See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___3144541)

ET

Erika T.

Program Manager

> "They are a newer software with limited capabilities compared to more established software's BUT they are always pushing out new..."

[See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___4550834)

TD

Trevor D.

Owner

> "The cost, since they take 1% and a monthly fee it's pretty excessive compared to other businesses."

[See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___2093494)

CA

Chelsey A.

Recreation Supervisor

> "We like how clean the store is and how it is so easy for our customers to checkout in an easy and timely fashion. "

[See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___4543146)

JA

Jamie A.

Club Manager

> "Far too much time has to be spent by our administration to reconcile with our bank account."

[See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___2100626)

RB

Ryan B.

Deputy Director

> "I would definitely recommend using SmartRec over some of the other "big players" that have typically dominated the parks and..."

[See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___4610282)

CG

Caroline G.

President

> "It took the equivalent of 1hr/day to try to resolve the problems and it was ongoing for a month."

[See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___2080416)

LH

Lisa H.

Franchisee

> "I like that it tracks online traffic to your site and that it works with Constant Contact."

[See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___3168133)

HM

Heather M.

Administrator

> "I was looking for something that would increase communication with our families, but this system made it worse."

[See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___2113574)

Kenya W.

Chief Executive Officer

> "I like the convenience of marketing, registration, and the ability to print reports."

[See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___3148670)

JA

Jamie A.

Club Manager

> "Billing is difficult and confusing each month. "

[See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___2100626)

CA

Chelsey A.

Recreation Supervisor

> "Ease of use for our customers and backend users."

[See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___4543146)

EM

Eli M.

President

> "Steep learning curve for administrators who are not very tech savvy"

[See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___2108699)

CM

Chelsea M.

Recreation Supervisor

> "Customer support is quick to assist with problems & open with their response. If it's something the system can't do they let..."

[See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___3144576)

JY

Jeff Y.

Executive Director

> "Support usually do not have answers"

[See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___2108401)

MZ

Melanie Z.

Vice President of Communications

> "Dynamic support from a knowledgeable team."

[See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___3721806)

BA

Becca A.

Divisional Children and Youth Program Coordinator

> "it was still a struggle to use, nothing was simple and I always felt like it was my first time using it."

[See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___2681904)

[View Reviews](https://www.capterra.com/p/198905/SmartRec/reviews/)

## User interface

[Glue Up](https://www.capterra.com/p/134209/Glue-Up/)

4.50 (191)

4.32 (146)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

Glue Up

Top features

43/43

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   Application Management
-   Attendance Tracking
-   Committee Management
-   Communication Management
-   Credit Card Processing
-   Customizable Branding
-   Customizable Forms
-   Data Import/Export
-   Discount Management
-   Dues Management
-   Electronic Payments
-   Email Marketing
-   Email Templates
-   Enrollments/Onboarding
-   Event Calendar
-   Event Management
-   Generative AI
-   Invoice Management
-   Member Communication
-   Member Database
-   Member Directory
-   Member Portal
-   Membership Renewals
-   Membership Signup
-   Member Types
-   Mobile App
-   Payment Processing
-   Promotions Management
-   Recurring/Subscription Billing
-   Registration Management
-   Reminders
-   Reporting & Statistics
-   Resource Scheduling
-   Search/Filter
-   Self Service Portal
-   Surveys & Feedback
-   Third-Party Integrations
-   Wait List Management
-   Website Management

[See all features](https://www.capterra.com/p/134209/Glue-Up/#features)

SmartRec

32/43

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   Application Management
-   Attendance Tracking
-   Committee Management
-   Communication Management
-   Credit Card Processing
-   Customizable Branding
-   Customizable Forms
-   Data Import/Export
-   Discount Management
-   Dues Management
-   Electronic Payments
-   Email Marketing
-   Email Templates
-   Enrollments/Onboarding
-   Event Calendar
-   Event Management
-   Generative AI
-   Invoice Management
-   Member Communication
-   Member Database
-   Member Directory
-   Member Portal
-   Membership Renewals
-   Membership Signup
-   Member Types
-   Mobile App
-   Payment Processing
-   Promotions Management
-   Recurring/Subscription Billing
-   Registration Management
-   Reminders
-   Reporting & Statistics
-   Resource Scheduling
-   Search/Filter
-   Self Service Portal
-   Surveys & Feedback
-   Third-Party Integrations
-   Wait List Management
-   Website Management

[See all features](https://www.capterra.com/p/198905/SmartRec/#features)

### Recognition

No recognitions have been awarded to Glue Up

No recognitions have been awarded to SmartRec

### Deployment & support

Glue Up

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

SmartRec

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Glue Up

-   By Glue Up
-   Located in United States
-   Founded in 2013

SmartRec

-   By Amilia
-   Located in Canada
-   Founded in 2004

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[SmartRec](https://www.capterra.com/p/198905/SmartRec/)[4.32 (146)](https://www.capterra.com/p/198905/SmartRec/reviews/)

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