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DispatchTrack vs Ingrid: Which is a better fit?

Updated on December 22nd, 2024
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Summary
Key features rated by users
Features selected based on 2,042 reviews from Delivery Management users.
% Fit
Not enough reviews
Feature ratings
Delivery Tracking
4.8
Proof of Delivery
5.0
Mobile Access
4.5
Dispatch Management
5.0
Live Driver Tracking
5.0
% Fit
Missing features
Feature ratings
Delivery Tracking
NA
Proof of Delivery
NA
Mobile Access
NA
Dispatch Management
NA
Live Driver Tracking
NA
User satisfaction
4.5
User reviews32
Ease of use
4.6
Functionality
4.5
Value for money
4.5
Customer support
4.4
4.6
User reviews10
Ease of use
4.7
Functionality
4.4
Value for money
4.4
Customer support
4.8
Price starts from
/user
Yearly subscription
Free version
Free trial
--
Not provided by vendor
Free version
Free trial
Best for

Companies and distributors delivering for the last mile in Furniture and Appliance, Building Materials, Food & Beverages, 3rd party Distribution, Retail & Consumer, and Field Services.

Ingrid Delivery Platform connects retailers, carriers, and consumers to create a better shopping experience for everyone. Ingrid offers pre- and post-purchase solutions for delightful deliveries.

User reviews
pros & cons
Not enough reviews
View Reviews
1 / 3
View Reviews
Video reviews
No video reviews yet
No video reviews yet
User interface
No videos provided by vendor
No videos provided by vendor
134319
4 screenshots
10012813
4 screenshots

DispatchTrack

Top Features
47/50
  • For Courier Services
  • Inventory Management
  • Label Printing
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • API
  • Automated Scheduling
  • Barcode/Ticket Scanning
  • Cash on Delivery
  • Customer Database
  • Customer Portal
  • Delivery Tracking
  • Dispatch Management
  • Drag & Drop
  • Driver ETA
  • Driver Management
  • Electronic Signature
  • Employee Management
  • For Freight Operations
  • For Restaurants
  • Geofencing
  • Geographic Maps
  • Live Driver Tracking
  • Location Tracking
  • Mobile Access
  • Mobile Alerts
  • Mobile Signature Capture
  • Order Entry
  • Order Management
  • Order Tracking
  • Performance Metrics
  • Progress Tracking
  • Proof of Delivery
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Updates
  • Recurring Tasks
  • Reporting/Analytics
  • Reporting & Statistics
  • Route Management
  • Route Optimization
  • Routing
  • Scheduling
  • SMS Messaging
  • Surveys & Feedback
  • Task Scheduling
  • Third-Party Integrations
See All features
Hide Delivery Management Software Features -

Ingrid

1/50
Show Delivery Management Software Features +

DispatchTrack

--

Ingrid

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DispatchTrack
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Ingrid
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
DispatchTrack
  • By DispatchTrack
  • Located in United States
  • Founded in 2010
Ingrid
  • By Ingrid
  • Located in Sweden
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