# Compare Intercom vs Delivra 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Intercom and Delivra based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/134347-266420/Intercom-vs-Delivra

---

# Intercom vs Delivra Features and Cost Comparison

Last updated May 5th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

IntercomDelivra2/4 selected

[Intercom](https://www.capterra.com/p/134347/Intercom/)[4.5 (1,133)](https://www.capterra.com/p/134347/Intercom/reviews/)

[Delivra](https://www.capterra.com/p/266420/Delivra/)[4.5 (137)](https://www.capterra.com/p/266420/Delivra/reviews/)

[## Intercom](https://www.capterra.com/p/134347/Intercom/)[4.5 (1,133)](https://www.capterra.com/p/134347/Intercom/reviews/)

Starting Price

$39.00/month

Value-for-Money

4

Functionality

4.4

Ease of Use

4.4

Customer Service

4.3

Reviews Sentiment

Based on [1,133 reviews](#user-reviews)

Positive

1,023

Neutral

74

Negative

36

[## Delivra](https://www.capterra.com/p/266420/Delivra/)[4.5 (137)](https://www.capterra.com/p/266420/Delivra/reviews/)

Starting Price

$29.00/month

Value-for-Money

4.6

Functionality

4.3

Ease of Use

4.1

Customer Service

4.8

Reviews Sentiment

Based on [137 reviews](#user-reviews)

Positive

129

Neutral

8

Negative

0

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## Summary

* * *

Key features rated by users

Features selected based on 14,179 reviews from email marketing software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

\--%Fit

Missing features

Not enough reviews

Feature ratings

Email Campaign Management

4.3

Campaign Scheduling

4.0

Newsletter Management

NA

Email Tracking

\--

Customizable Branding

4.3

\--%Fit

Missing features

Not enough reviews

Feature ratings

Email Campaign Management

4.5

Campaign Scheduling

NA

Newsletter Management

NA

Email Tracking

\--

Customizable Branding

4.7

User satisfaction

User satisfaction

4.5

User reviews[1,133](https://www.capterra.com/p/134347/Intercom/reviews/)

Ease of use

4.4

Functionality

4.4

Value for money

4.0

Customer support

4.3

User satisfaction

4.5

User reviews[137](https://www.capterra.com/p/266420/Delivra/reviews/)

Ease of use

4.1

Functionality

4.3

Value for money

4.6

Customer support

4.8

Price starts from

Price starts from

$39Per User, Per Month

-   Free version
-   Free trial

Price starts from

$29Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Intercom is used by customer service departments, support teams, customer experience managers, and businesses with high-volume customer inquiries.

Best for

Delivra empowers small and medium-sized organizations, both B2B and B2C, to achieve business goals through multichannel marketing software and professional services.

## User reviews

Pros & cons

CM

Christopher M.

Content Marketer

> "I also like the ability to tag customers who report bugs or request features and send them an update email when we push a release that matches what..."

[See full review](https://www.capterra.com/p/134347/Intercom/#Capterra___6809084)

Rael D.

Head of Support

> "Our support team has established operating hours, and so if someone works outside of those hours, we don't want to give our customers the..."

[See full review](https://www.capterra.com/p/134347/Intercom/#Capterra___6873188)

DAVIS O.

Customer Support Team Lead.

> "The live chat is fast and responsive, and the ability to see user activity in real time adds a layer of context that makes support feel proactive..."

[See full review](https://www.capterra.com/p/134347/Intercom/#Capterra___6877432)

AZ

Anastasia Z.

Customer Support Manager

> "at the moment there is no solution to register a japanese phone number because of the inflexibility of the provider. why hasn't a new provider been..."

[See full review](https://www.capterra.com/p/134347/Intercom/#Capterra___6852377)

GM

Gustavo M.

Manager

> "What I like most about Intercom is its ability to combine multiple customer service, marketing and sales tools into one platform, making direct..."

[See full review](https://www.capterra.com/p/134347/Intercom/#Capterra___6537958)

RG

Rafael G.

Analyst

> "Intercom doesn't offer as many integration options and some of their competitors. Because of that, one has to navigate through several tabs or..."

[See full review](https://www.capterra.com/p/134347/Intercom/#Capterra___6510040)

AA

Aditya A.

Customer Service Representative

> "I like the live chat in Intercom, which allows me to respond to customer queries in real time and see their details in one spot."

[See full review](https://www.capterra.com/p/134347/Intercom/#Capterra___6780595)

AH

Anna H.

Litigation consulting

> "It may be hard to substantiate using if you are a small business considering the cost."

[See full review](https://www.capterra.com/p/134347/Intercom/#Capterra___7074823)

TA

Tim A.

Strategic Operations Director

> "We see better engagement and quicker resolution times when providers or partners need clarification especially as it relates to dosing guidelines..."

[See full review](https://www.capterra.com/p/134347/Intercom/#Capterra___6850466)

SS

Steve S.

Customer Service Platform Manager

> "We've switched from Zendesk so there a couple of things that Intercom hasn't quite caught up to speed with Zendesk for like nested attributes, a..."

[See full review](https://www.capterra.com/p/134347/Intercom/#Capterra___6793708)

Sofia B.

Head of Customer Success

> "From transparent, clear pricing to a sleek product that feels native to our app (even though we haven’t fully leveraged it) they are, in my..."

[See full review](https://www.capterra.com/p/134347/Intercom/#Capterra___6877496)

RM

Rick M.

Account Manager

> "The problem is that Intercom is not interested in providing customer service, so you will only get as far as their knowledge base and what their AI..."

[See full review](https://www.capterra.com/p/134347/Intercom/#Capterra___6551924)

Victor D.

Support, Analyst, QA

> "The customisation options, workflows/rules and the integrations truly help to make Intercom your own."

[See full review](https://www.capterra.com/p/134347/Intercom/#Capterra___6876294)

NW

Nolan W.

Head of Sales

> "As a result, if there isn't an established practice, Support requests can be marked as Spam, which drives down our NPS."

[See full review](https://www.capterra.com/p/134347/Intercom/#Capterra___6689391)

Marc G.

Director

> "Fin can handle complex customer queries using natural language, significantly reducing the workload on support teams."

[See full review](https://www.capterra.com/p/134347/Intercom/#Capterra___6882349)

JL

Jason L.

software engineer

> "the fee for intercom is bit high, for the ai answer, it charge $1 per answer, it's very expensive comparing to other ai tool"

[See full review](https://www.capterra.com/p/134347/Intercom/#Capterra___6695223)

XB

Xenia B.

Marketing Manager

> "The variety of tools, the easy creation/navigation/use of segments, the customer service and how easy it is to find answers to any questions you..."

[See full review](https://www.capterra.com/p/134347/Intercom/#Capterra___6845929)

DK

Deniz K.

Senior Manager Customer Care

> "It does require a lot of fine tunning to get a report you wish to have and that's very limiting."

[See full review](https://www.capterra.com/p/134347/Intercom/#Capterra___6879146)

HR

Henrik R.

IT and support

> "Intercom’s AI functionality is truly impressive — it makes customer interactions smarter and more efficient right out of the box."

[See full review](https://www.capterra.com/p/134347/Intercom/#Capterra___6819224)

CC

Cyrus C.

Creative Content Manager

> "Intercom is a very well made tool with lots of capabilities, but we often found it just set us up for failure as our customers would be upset by..."

[See full review](https://www.capterra.com/p/134347/Intercom/#Capterra___6758748)

SE

Sean E.

Client Services Manager

> "It also enables us to use AI to give tailored automatic responses to requests."

[See full review](https://www.capterra.com/p/134347/Intercom/#Capterra___6843011)

SE

Sean E.

Client Services Manager

> "It can take quite a long time to get to grips with all the features and to use the software correctly."

[See full review](https://www.capterra.com/p/134347/Intercom/#Capterra___6843011)

CM

Christopher M.

Content Marketer

> "I like the ability to save standard messages for various repeated support chats."

[See full review](https://www.capterra.com/p/134347/Intercom/#Capterra___6809084)

HT

Haruki T.

Sr. ADR

> "While the automation of repetitive tasks is great, the messaging sometimes is a bit off or sounds robotic."

[See full review](https://www.capterra.com/p/134347/Intercom/#Capterra___6662231)

AP

Aleksandra P.

Marketing Specialist

> "What I really enjoy about Intercom is that I can reply instantly right on our website, so I don’t have to deal with multiple logins or emails."

[See full review](https://www.capterra.com/p/134347/Intercom/#Capterra___6720224)

MA

Mark A.

CTO

> "Email Sales Ninja back pointing out we clearly didn't ask for all the minimum commitments on pay as you go messages."

[See full review](https://www.capterra.com/p/134347/Intercom/#Capterra___6795856)

HR

Henrik R.

IT and support

> "The intuitive interface allows for complex automation without requiring deep technical knowledge, which is a huge plus."

[See full review](https://www.capterra.com/p/134347/Intercom/#Capterra___6819224)

MA

Mark A.

CTO

> "Changing support systems is hard, so think long and hard if you're willing to deal with a commission obsessed sales team."

[See full review](https://www.capterra.com/p/134347/Intercom/#Capterra___6795856)

Carrie B.

Workforce Analyst

> "Intercom was easy to navigate from the end user standpoint, and it was easy overall to monitor from the WFM RTA perspective."

[See full review](https://www.capterra.com/p/134347/Intercom/#Capterra___7078878)

VD

Veronica D.

Administrator

> "One thing I dont like much is the fact that you cant block team mates from closing messages."

[See full review](https://www.capterra.com/p/134347/Intercom/#Capterra___6763493)

SB

Samuel B.

CTO

> "It allows us to automate personalized messages, making our interactions feel more human while saving time."

[See full review](https://www.capterra.com/p/134347/Intercom/#Capterra___6510694)

VR

Verified Reviewer

Software QA Manager

> "It can also double up on some things like support ticket tracking and then doesn't play well with other software if you are already migrated into..."

[See full review](https://www.capterra.com/p/134347/Intercom/#Capterra___5048752)

IW

Isla W.

Customer Support Lead

> "It really helps our team stay organised and respond faster."

[See full review](https://www.capterra.com/p/134347/Intercom/#Capterra___7129060)

AS

Arjan S.

CEO

> "I feel its a bit too expensive for early stage companies although they offer a generous discount."

[See full review](https://www.capterra.com/p/134347/Intercom/#Capterra___6593194)

DK

Deniz K.

Senior Manager Customer Care

> "Love Intercom, apart from the reports the ease to optimise Fin, help articles and workflows is great."

[See full review](https://www.capterra.com/p/134347/Intercom/#Capterra___6879146)

MA

Mark A.

CTO

> "Working with the sales team is like walking onto a used car lot in a shady part of town."

[See full review](https://www.capterra.com/p/134347/Intercom/#Capterra___6795856)

SON

Sheila Olivia N.

International Relations Officer

> "I like the AI FIN module which is faster in processing resolutions to customers and also the pricing of intercom is easier"

[See full review](https://www.capterra.com/p/134347/Intercom/#Capterra___6446602)

VR

Verified Reviewer

Support manager

> "The support is very low quality during emergency situations, so it is not a dependable tool for teams offering live customer support."

[See full review](https://www.capterra.com/p/134347/Intercom/#Capterra___5072804)

MA

Marie A.

Customer Support Agent

> "The intercom has enabled us to manage more customer conversations better."

[See full review](https://www.capterra.com/p/134347/Intercom/#Capterra___6843215)

SG

Shawn G.

Manager, Digital Customer Experience

> "First response time = Avg Wait, Response Time = Avg Hold, Time to Close = Handle Time). Once you start working with multiple Teams, the reporting..."

[See full review](https://www.capterra.com/p/134347/Intercom/#SoftwareAdvice___4848472)

JM

Joseph M.

Customer Concierge

> "Messaging is very secured that only the intended recipients can open the messages."

[See full review](https://www.capterra.com/p/134347/Intercom/#Capterra___7014862)

IR

Igor R.

Customer Success Team Leader

> "Additionally, the UI lacks coherence, for instance, the dark mode is only available in the inbox and not in other sections."

[See full review](https://www.capterra.com/p/134347/Intercom/#Capterra___6075243)

Pedro A.

Marketing & Growth Ops

> "Live chat & Chatbot features to do both support and automations (And the use of AI);- Help / Q&A Forums with all the questions and answers our..."

[See full review](https://www.capterra.com/p/134347/Intercom/#Capterra___5073115)

Joseph P.

Marketing Manager

> "Can be a bit pricey when you have a very small team"

[See full review](https://www.capterra.com/p/134347/Intercom/#Capterra___6493819)

AB

Angelica B.

University Intern

> "A strong platform for consumer communication, Intercom has a lot of functions. Because of its real-time chat capabilities, businesses can interact..."

[See full review](https://www.capterra.com/p/134347/Intercom/#Capterra___4832803)

EA

Elise A.

Patient Navigator

> "Another downside is how overwhelming and difficult it can be to begin using."

[See full review](https://www.capterra.com/p/134347/Intercom/#Capterra___6570892)

MV

Magdalena V.

Consultant

> "Knowledge base is easy to search in and content can be made in engaging manner, meaning your customer support specialists will have time to resolve..."

[See full review](https://www.capterra.com/p/134347/Intercom/#Capterra___6365807)

AB

Angelica B.

University Intern

> "Furthermore, setting up and modifying some complex features could call for technical know-how or support, which could be difficult for individuals..."

[See full review](https://www.capterra.com/p/134347/Intercom/#Capterra___4832803)

JM

Jessica M.

Customer Service

> "Intercom has been an indispensable tool for managing our customer relationships and helping them grow."

[See full review](https://www.capterra.com/p/134347/Intercom/#Capterra___6637928)

Jacob C.

Head of Customer Success

> "Additionally, the ticketing solution seems like an afterthought."

[See full review](https://www.capterra.com/p/134347/Intercom/#Capterra___6299687)

NW

Nolan W.

Head of Sales

> "It solves the main need of our business, which is to provide continued and fast support for our users."

[See full review](https://www.capterra.com/p/134347/Intercom/#Capterra___6689391)

VR

Verified Reviewer

Software Engineer

> "However, they can work on improving their customer service, as when I got stuck in installation/setup, their replies to the tickets were quite..."

[See full review](https://www.capterra.com/p/134347/Intercom/#Capterra___4366983)

EG

Emma G.

Head of Implementation

> "Intercom has allowed us to provide best in class support to our customers with ease."

[See full review](https://www.capterra.com/p/134347/Intercom/#Capterra___6772788)

TA

Tahsim A.

Engineering lead

> "Intercom's functionalities are limited to Live Support and fall behind on other forms of Support and Help Center."

[See full review](https://www.capterra.com/p/134347/Intercom/#Capterra___4838766)

Lillian G.

Human Resources Generalist

> "Streamlining the process of submitting and responding to tickets, and developing automated tools to streamline and simplify our daily lives."

[See full review](https://www.capterra.com/p/134347/Intercom/#Capterra___4962721)

AM

Allison M.

Director of Training

> "Pricing structure is very challenging to understand."

[See full review](https://www.capterra.com/p/134347/Intercom/#Capterra___6431171)

Rahul B.

Cofounder/CTO

> "Intercom is a comprehensive suite of all applications you would need for support management, from live chat to help desk and ticket management."

[See full review](https://www.capterra.com/p/134347/Intercom/#Capterra___4987732)

DM

Dale M.

Head of Product

> "Features are gated in a way that means you can't make a gradual increase as your customer base grows."

[See full review](https://www.capterra.com/p/134347/Intercom/#Capterra___5026313)

AB

Angelica B.

University Intern

> "The strong analytics capabilities of Intercom enable data-driven decision-making by offering priceless insights into customer behavior."

[See full review](https://www.capterra.com/p/134347/Intercom/#Capterra___4832803)

DC

David C.

Vice President

> "It is quite expensive very others competitors out there"

[See full review](https://www.capterra.com/p/134347/Intercom/#Capterra___6539563)

JM

Jessica M.

Customer Service

> "It has allowed us to build a more personalized and engaging experience for our customers."

[See full review](https://www.capterra.com/p/134347/Intercom/#Capterra___6637928)

DM

Dale M.

Head of Product

> "Basic functionality is very expensive and we just can't justify the amount when there are other tools on the market with better functionality at..."

[See full review](https://www.capterra.com/p/134347/Intercom/#Capterra___5026313)

TB

Thomas B.

CEO

> "Furthermore, the ability to add-on features and functionality, such as WhatsApp integrate, was great to allow us to customize what we needed for..."

[See full review](https://www.capterra.com/p/134347/Intercom/#Capterra___4863167)

AW

Allison W.

Head of Customer Success

> "The Jira integration doesn't give enough visibility into what's happening in Jira as well."

[See full review](https://www.capterra.com/p/134347/Intercom/#Capterra___6220986)

Sofia B.

Head of Customer Success

> "Their AI tools and help center features are excellent, and everything feels incredibly intuitive."

[See full review](https://www.capterra.com/p/134347/Intercom/#Capterra___6877496)

VR

Verified Reviewer

Associate Product Manager

> "They recently increased the pricing very much right now. While the product is great, the price isn't a great fit for SMBs and midmarket companies."

[See full review](https://www.capterra.com/p/134347/Intercom/#Capterra___6190648)

MV

Magdalena V.

Consultant

> "Real-time communication and delivering personalised customer interactions are unbeatable."

[See full review](https://www.capterra.com/p/134347/Intercom/#Capterra___6365807)

IR

Igor R.

Customer Success Team Leader

> "Most of the functions seem to be minimal viable products (MVPs) rather than full-fledged features."

[See full review](https://www.capterra.com/p/134347/Intercom/#Capterra___6075243)

SE

Serena E.

Customer Support Manager

> "I love the rephrase AI options on conversations."

[See full review](https://www.capterra.com/p/134347/Intercom/#Capterra___6865397)

Dylan C.

Software Developer

> "The main issue we had with Intercom was that the pricing was a little steep, especially as a small business."

[See full review](https://www.capterra.com/p/134347/Intercom/#Capterra___6087601)

MH

Michelle H.

Senior Project Manager

> "Using Intercom to log all of our communications has allowed us to work more efficiently, which has allowed us to serve our customers better."

[See full review](https://www.capterra.com/p/134347/Intercom/#Capterra___6008102)

Emma B.

Senior Director Product Marketing

> "In addition to the holdup, additional issues have slowed down the operation of the customer support team."

[See full review](https://www.capterra.com/p/134347/Intercom/#Capterra___4979129)

VR

Verified Reviewer

CTO and General Manager

> "Intercom has a ton of features that go from a simple chat bubble to interact with your users, to email marketing tools and AI bots."

[See full review](https://www.capterra.com/p/134347/Intercom/#Capterra___6033702)

IR

Igor R.

Customer Success Team Leader

> "Specifically, the customer engagement options are either limited or not functioning properly."

[See full review](https://www.capterra.com/p/134347/Intercom/#Capterra___6075243)

NW

Nolan W.

Head of Sales

> "It's incredibly easy to integrate directly into our product, and customers love and cite our rapid response time as one of the best features of our..."

[See full review](https://www.capterra.com/p/134347/Intercom/#Capterra___6689391)

VR

Verified Reviewer

CEO

> "You need to pay for many features (in our case Survey add-on) and even then, they don't give you a full feature that you paid for but a limited..."

[See full review](https://www.capterra.com/p/134347/Intercom/#Capterra___3725865)

VR

Verified Reviewer

Patient Care Advocate

> "The AI co-pilot is also very handy making us handle fewer chats."

[See full review](https://www.capterra.com/p/134347/Intercom/#Capterra___6632707)

AB

Angelica B.

University Intern

> "The price has been criticized by some customers as being too exorbitant in comparison to other options."

[See full review](https://www.capterra.com/p/134347/Intercom/#Capterra___4832803)

VR

Verified Reviewer

Director

> "Its seamless integration with our CRM and various tools positions it as a central hub for all our customer communication needs."

[See full review](https://www.capterra.com/p/134347/Intercom/#Capterra___6024164)

VR

Verified Reviewer

Support manager

> "During major outages, which are far from uncommon, it is impossible to reach anyone."

[See full review](https://www.capterra.com/p/134347/Intercom/#Capterra___5072804)

[View Reviews](https://www.capterra.com/p/134347/Intercom/reviews/)

Michael D.

Underwriter, marketing manager, internal system designer

> "Setting up, coding, designing, saving and reusing email ad templates is quick and easy to learn. "

[See full review](https://www.capterra.com/p/266420/Delivra/#Capterra___7141282)

VR

Verified Reviewer

VP Digital

> "It is a budget-friendly option but lacks the intuitive design and user experience I've come to expect from email marketing..."

[See full review](https://www.capterra.com/p/266420/Delivra/#Capterra___6862617)

JR

Jamyrah R.

Digital Graphic Designer

> "I would recommend many companies to use it because it can truly be a hole in one tool especially for digital designers and..."

[See full review](https://www.capterra.com/p/266420/Delivra/#Capterra___6568867)

MR

Michael R.

IT Manager - Digital Ad Coordinator

> "The new interface is a breath of fresh air, but still needs some work, some features are still missing or don't work as well."

[See full review](https://www.capterra.com/p/266420/Delivra/#Capterra___6499394)

MR

Michael R.

IT Manager - Digital Ad Coordinator

> "Delivra's price is pretty fair at this point, early on for us it was a bit high is now pretty competitive and offers advanced..."

[See full review](https://www.capterra.com/p/266420/Delivra/#Capterra___6499394)

BW

Beth W.

events coordinator

> "communication if there is something we'd like a answer... there is no direct line to the people we need."

[See full review](https://www.capterra.com/p/266420/Delivra/#Capterra___6459849)

SB

Sarah B.

Research Analyst

> "The ultimate email marketing platform, it helps you specialize and customize emails so you can converse and produce a..."

[See full review](https://www.capterra.com/p/266420/Delivra/#Capterra___4971187)

GM

George M.

Assistant Director of Law Student Services

> "Contact management of large groups can be tricky unless you know exactly what to look for and exactly how to import your list."

[See full review](https://www.capterra.com/p/266420/Delivra/#Capterra___5033133)

HS

Hayley S.

Account Manager III

> "The help desk staff is small, but very patient and helpful and actually answer questions instead of just sending you off to..."

[See full review](https://www.capterra.com/p/266420/Delivra/#Capterra___6377809)

LE

Luke E.

Digital Marketing Coordinator

> "Sometimes there are bugs with importing contacts and creating tags."

[See full review](https://www.capterra.com/p/266420/Delivra/#Capterra___6014310)

LC

Lynn C.

Executive Assistant

> "It is very user friendly and offers a variety of options to create a stunning communication campaigns."

[See full review](https://www.capterra.com/p/266420/Delivra/#Capterra___6608015)

BM

Brad M.

System Administrator

> "Setting up something simple like a welcome email is a convoluted and overly complicated process that isn't really documented..."

[See full review](https://www.capterra.com/p/266420/Delivra/#Capterra___5016565)

Aletia M.

Marketing

> "I love that Delivra is very easy to use."

[See full review](https://www.capterra.com/p/266420/Delivra/#Capterra___7085566)

SD

Sean D.

Associate Director

> "How you go about doing things like adding contacts to a message are not straight forward."

[See full review](https://www.capterra.com/p/266420/Delivra/#Capterra___6222972)

MR

Michael R.

IT Manager - Digital Ad Coordinator

> "Delivra has the hands-down most-powerful segmentation engine on the market."

[See full review](https://www.capterra.com/p/266420/Delivra/#Capterra___6499394)

JM

James M.

Digital Media Coordinator

> "The only thing we don't like is the fact that on the assets side, when sending out items for review, it doesn't keep track of..."

[See full review](https://www.capterra.com/p/266420/Delivra/#Capterra___4767284)

AD

Abigail D.

Account Manager

> "I like the ability to save drafts and schedule tests."

[See full review](https://www.capterra.com/p/266420/Delivra/#Capterra___5069753)

MD

Maria D.

Marketing Manager

> "Creating segments in Canadian markets has proven to be difficult"

[See full review](https://www.capterra.com/p/266420/Delivra/#Capterra___5021820)

BM

Brad M.

System Administrator

> "Our clients use email campaigns significantly to drive a significant amount of business to their website."

[See full review](https://www.capterra.com/p/266420/Delivra/#Capterra___5016565)

GM

George M.

Assistant Director of Law Student Services

> "I have not found a way to look at all members of a group just yet."

[See full review](https://www.capterra.com/p/266420/Delivra/#Capterra___5033133)

AD

Abigail D.

Account Manager

> "Features that allow my clients to choose specific triggers for marketing email campaigns are very useful and easy to use."

[See full review](https://www.capterra.com/p/266420/Delivra/#Capterra___5069753)

ME

Morgan E.

Development Director

> "Doesn't integrate with our CRM"

[See full review](https://www.capterra.com/p/266420/Delivra/#Capterra___6238416)

JG

Jason G.

Program Manager

> "What I like most about Delivra is the analytics and information the email sends provide me."

[See full review](https://www.capterra.com/p/266420/Delivra/#Capterra___6252302)

VR

Verified Reviewer

Researcher

> "In my opinion, reporting is sometimes annoying."

[See full review](https://www.capterra.com/p/266420/Delivra/#Capterra___2840420)

[View Reviews](https://www.capterra.com/p/266420/Delivra/reviews/)

## User interface

4.50 (1,133)

[Delivra](https://www.capterra.com/p/266420/Delivra/)

4.50 (137)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

A/B Testing

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

Intercom

Top features

36/45

-   A/B Testing
-   Activity Dashboard
-   AI Copilot
-   API
-   Autoresponders
-   Campaign Analytics
-   Campaign Scheduling
-   CAN-SPAM Compliance
-   Click Tracking
-   Contact Management
-   Customer Journey Mapping
-   Customer Segmentation
-   Customer Surveys
-   Customizable Branding
-   Customizable CTAs
-   Customizable Fields
-   Drip Campaigns
-   Dynamic Content
-   Email Campaign Management
-   Email Sequences
-   Email Tracking
-   Engagement Tracking
-   Event Triggered Actions
-   GDPR Compliance
-   Generative AI
-   HTML Editor
-   Image Library
-   Landing Pages/Web Forms
-   Lead Capture
-   List Management
-   Mobile Optimization
-   Multi-Channel Marketing
-   Multi-Language
-   Newsletter Management
-   Personalization
-   Preview Functionality
-   Process/Workflow Automation
-   Product Recommendations
-   Real-Time Analytics
-   Reporting/Analytics
-   ROI Tracking
-   Subscriber Management
-   Template Management
-   Third-Party Integrations
-   WYSIWYG Editor

[See all features](https://www.capterra.com/p/134347/Intercom/#features)

Delivra

27/45

-   A/B Testing
-   Activity Dashboard
-   AI Copilot
-   API
-   Autoresponders
-   Campaign Analytics
-   Campaign Scheduling
-   CAN-SPAM Compliance
-   Click Tracking
-   Contact Management
-   Customer Journey Mapping
-   Customer Segmentation
-   Customer Surveys
-   Customizable Branding
-   Customizable CTAs
-   Customizable Fields
-   Drip Campaigns
-   Dynamic Content
-   Email Campaign Management
-   Email Sequences
-   Email Tracking
-   Engagement Tracking
-   Event Triggered Actions
-   GDPR Compliance
-   Generative AI
-   HTML Editor
-   Image Library
-   Landing Pages/Web Forms
-   Lead Capture
-   List Management
-   Mobile Optimization
-   Multi-Channel Marketing
-   Multi-Language
-   Newsletter Management
-   Personalization
-   Preview Functionality
-   Process/Workflow Automation
-   Product Recommendations
-   Real-Time Analytics
-   Reporting/Analytics
-   ROI Tracking
-   Subscriber Management
-   Template Management
-   Third-Party Integrations
-   WYSIWYG Editor

[See all features](https://www.capterra.com/p/266420/Delivra/#features)

### Recognition

No recognitions have been awarded to Intercom

No recognitions have been awarded to Delivra

### Deployment & support

Intercom

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Delivra

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Intercom

-   By Fin
-   Located in United States
-   Founded in 2011

Delivra

-   By Redbrick
-   Located in Canada
-   Founded in

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