# Compare Zen Planner vs Upper Hand 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Zen Planner and Upper Hand based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/134351-151570/Zen-Planner-vs-Upper-Hand

---

# Zen Planner vs Upper Hand Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Zen PlannerUpper Hand2/4 selected

[Zen Planner](https://www.capterra.com/p/134351/Zen-Planner/)[4.3 (269)](https://www.capterra.com/p/134351/Zen-Planner/reviews/)

[Upper Hand](https://www.capterra.com/p/151570/Upper-Hand/)[4.1 (110)](https://www.capterra.com/p/151570/Upper-Hand/reviews/)

[## Zen Planner](https://www.capterra.com/p/134351/Zen-Planner/)[4.3 (269)](https://www.capterra.com/p/134351/Zen-Planner/reviews/)

Starting Price

$99.00/month

Value-for-Money

4.2

Functionality

4.1

Ease of Use

4

Customer Service

4.4

Reviews Sentiment

JG

Based on [269 reviews](#user-reviews)

Positive

219

Neutral

27

Negative

23

[## Upper Hand](https://www.capterra.com/p/151570/Upper-Hand/)[4.1 (110)](https://www.capterra.com/p/151570/Upper-Hand/reviews/)

Starting Price

$79.00/month

Value-for-Money

4

Functionality

3.8

Ease of Use

3.9

Customer Service

4.3

Reviews Sentiment

AT

JD

AD

Based on [110 reviews](#user-reviews)

Positive

85

Neutral

13

Negative

12

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## Send this comparison chart to my inbox

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What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 6,065 reviews from membership management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

80%Fit

Feature ratings

Member Database

4.3

Payment Processing

4.3

Credit Card Processing

5.0

Electronic Payments

3.6

Registration Management

5.0

80%Fit

Not enough reviews

Feature ratings

Member Database

4.3

Payment Processing

4.3

Credit Card Processing

5.0

Electronic Payments

4.4

Registration Management

4.3

User satisfaction

User satisfaction

4.3

User reviews[269](https://www.capterra.com/p/134351/Zen-Planner/reviews/)

Ease of use

4.0

Functionality

4.1

Value for money

4.2

Customer support

4.4

User satisfaction

4.1

User reviews[110](https://www.capterra.com/p/151570/Upper-Hand/reviews/)

Ease of use

3.9

Functionality

3.8

Value for money

4.0

Customer support

4.3

Price starts from

Price starts from

$99Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$79Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Fitness business owners who want to spend their time doing what they love & sharing their passion, rather than sitting behind a desk handling the administrative work required with running a business.

Best for

Any sports organization that runs training - sports facilities, training academies, youth teams, youth clubs, camp businesses, and more. Only software built specifically for sports training.

## User reviews

Pros & cons

JG

Jeff G.

President

> "Zenplanner has helped me organize our membership programs, pro shop and attendance for our students."

[See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___7143144)

AS

Amber S.

Business Administrator

> "I have noticed issues with Zen Planner in terms of bugs/lagging."

[See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___7113492)

AS

Amber S.

Business Administrator

> "It is easy for users to schedule and it is also helpful to keep track of attendance from the business..."

[See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___7113492)

KE

Kieran E.

Owner

> "Their support is virtually nonexistent, and after months of emails, we are still waiting for a resolution..."

[See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___6721141)

SM

Stephanie M.

C.O.O.

> "Their staff are super knowledgeable, patient and helpful when I call in with anything I need help with."

[See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___7090413)

AB

Avigayil B.

Director

> "For now, they try to get every penny they can put of their longtime customers who are fleeing the platform..."

[See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___6658184)

DC

Damien C.

Owner

> "Everything from set up to troubleshooting tech issues, the staff at Zen Planner have been there to support..."

[See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___6403845)

VR

Verified Reviewer

Front Desk Supervisor

> "Notes would not save, reporting system is very rudimentary, and not very straightforward with settings..."

[See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___6580101)

SM

Stephanie M.

C.O.O.

> "It’s super easy to get in touch with someone when I call in for support and so much more."

[See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___7090413)

RH

Robert H.

President, Senior Instructor, Board member

> "There is a very bad bug with testing records that overwrites previous data with blanks if you not careful."

[See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___6584914)

CL

Christopher L.

Owner

> "It holds a lot of features that can make day to day and planning far less hassle."

[See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___6422694)

JR

Justin R.

Owner

> "You’d call to set up a meeting and then you couldn’t get a meeting for a week or two I was supposed to get..."

[See full review](https://www.capterra.com/p/134351/Zen-Planner/#SoftwareAdvice___6883732)

RH

Robert H.

President, Senior Instructor, Board member

> "It's not very intuitive and training new volunteers how to use it takes a while, but its working for what..."

[See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___6584914)

AS

Amber S.

Business Administrator

> "I find that this tool took a little bit of getting used to, meaning it is not the most user friendly."

[See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___7113492)

JG

Jeff G.

President

> "I am extremely happy with their customer service."

[See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___7143144)

JT

John T.

Front Desk Associate

> "I tried to contact support when the system was completely malfunctioning, and they were completely..."

[See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___6629541)

GT

Gretel T.

Social Media Manager

> "Overall, Zen Planner was helpful for managing memberships and keeping things organized."

[See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___6586796)

AR

Alec R.

owner, chief instructor

> "I'm sure there have been updates to some of the program since we used it but friends of mine continued on..."

[See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___6634631)

CB

Champ B.

Trainer

> "I also enjoy the reports for financial reasons."

[See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___6646351)

AB

Avigayil B.

Director

> "Zen Planner constantly develops new bugs and glitches in the software."

[See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___6658184)

ST

Stelios T.

Fitness Training

> "Good planning software."

[See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___6803457)

AR

Alec R.

owner, chief instructor

> "I was excited to use the program while touring and testing it, but the program performed just under..."

[See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___6634631)

ST

Savannah T.

Program Administrator

> "Easy process to enter members."

[See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___6497385)

JR

Justin R.

Owner

> "Very difficult to get customer survice. Or get anyone to get back to you."

[See full review](https://www.capterra.com/p/134351/Zen-Planner/#SoftwareAdvice___6883732)

AA

Antwan A.

Manager

> "Its so easy to lean and use."

[See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___6479982)

AB

Avigayil B.

Director

> "Using Zen Planner became a highly negative experience as I was forced to face daily reminders of how..."

[See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___6658184)

ST

Savannah T.

Program Administrator

> "Check in process is very easy"

[See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___6497385)

JR

Jen R.

Owner

> "I struggle with retail, combining retail with other charges. "

[See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___6454706)

RR

Richard R.

President

> "Additionally, the software is highly evolved, fairly intuitive and reliable."

[See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___6270736)

ST

Savannah T.

Program Administrator

> "trouble shooting. When there are bugs in the system and merging"

[See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___6497385)

IL

Itzak L.

CEO/Owner

> "One of my favorite things you can do is designate belt rankings to students, and design your system in a..."

[See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___2866948)

AB

Avigayil B.

Director

> "With the amount of negative reviews detailing similar experiences in recent years, I'm shocked they get any..."

[See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___6658184)

KL

Kristy L.

gym owner

> "client account alerts are super helpful to make sure we are getting paid any money owed"

[See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___3931832)

AB

Avigayil B.

Director

> "It cost me time, money, and lots of stress as a business owner."

[See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___6658184)

KL

Kristy L.

gym owner

> "It makes it simple to manage the most important tasks at my gym without over complicating things."

[See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___3931832)

KE

Kieran E.

Owner

> "The stress and lack of communication are not worth it."

[See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___6721141)

JB

Jill B.

Exec Director

> "Love the alerts, notes and tasks. "

[See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___4032753)

Madison H.

Owner

> "Awful experience, please save your business and stay away from Zen Planner."

[See full review](https://www.capterra.com/p/134351/Zen-Planner/#GetApp___6503034)

NB

Natalie B.

Owner

> "We were a own and paper business but now I can see how well everything works and my customers love it! "

[See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___4084740)

CW

Cindy W.

Finance and Office Administrator

> "It's not great for use with membership under 18; we do a lot of programming for children and need a way to..."

[See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___3720042)

JB

Jill B.

Exec Director

> "The help files are pretty good. "

[See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___4032753)

JC

Jessica C.

Owner

> "My experience with Zenplanner is average."

[See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___6588792)

JB

Jalen B.

Gym Member

> "I enjoy the ability to view upcoming classes and their descriptions."

[See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___3005918)

HP

Henry P.

Owner

> "Pricing is getting a bit high, gone up 50% in 2 years with no major improvements or features, and during..."

[See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___4040316)

CW

Cindy W.

Finance and Office Administrator

> "The customer service is stellar."

[See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___3720042)

RR

Richard R.

President

> "In fact, "customer service is a misnomer; it is actually customer disservice."

[See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___6270736)

JB

Jalen B.

Gym Member

> "It's the simplest and best option for fitness class management."

[See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___3005918)

RR

Richard R.

President

> "ZP's back office customer service is horrible."

[See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___6270736)

LM

Liz M.

CEO

> "There are a lot of customization options for emails you can send your customers, and it was easy to check..."

[See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___2544083)

VR

Verified Reviewer

CEO

> "Difficult to access the software on a mobile"

[See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___4439978)

MZ

Micaela Z.

Member Services & Administration

> "Easy to use, support always available..."

[See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___4030210)

JB

Jalen B.

Gym Member

> "There is no feature to copy and paste the text from a class description."

[See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___3005918)

RK

Ryan K.

Personal Trainer

> "How easy it is to use."

[See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___4003248)

RA

Ross A.

owner

> "On the surface it looks like it will do a good job but in reality it is buggy, poorly implemented and just..."

[See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___2969373)

JB

Jill B.

Exec Director

> "Your onboarding process has been very good. "

[See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___4032753)

SC

Stephen C.

Martial Arts Instructor

> "However, after a year or so of using we received a noticed that they were completely removing the option of..."

[See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___2439815)

Todd S.

Owner / Coach

> "Great features, allows you to build features as you like, great tracking on clients."

[See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___2550186)

LM

Liz M.

CEO

> "Zenplanner does not offer automatically-applied membership discounts, so we had to have customers use offer..."

[See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___2544083)

IL

Itzak L.

CEO/Owner

> "Customer support was very helpful during the onboarding."

[See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___2866948)

HM

Heather M.

Studio Owner

> "Disruptive to employees and clients"

[See full review](https://www.capterra.com/p/134351/Zen-Planner/#GetApp___3285198)

LL

Logan L.

Owner

> "They're friendly, they answer fast and they ALWAYS know how to fix an issue."

[See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___2977463)

LM

Liz M.

CEO

> "Zenplanner offers some options to integrate with our existing website, but it didn't work in every..."

[See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___2544083)

JF

Jenna F.

Attorney

> "I like the feature of being able to see who is specifically signed up for class as well."

[See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___2708985)

HS

Harley S.

Nutrition Coach

> "Sometimes emails to our members don't send in a timely manner through their system."

[See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___2814537)

JB

Jalen B.

Gym Member

> "Zen Planner is easy to use and very responsive."

[See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___3005918)

MM

Michael M.

Program Director

> "Zen Planner is absolutely the worst. "

[See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___2874260)

RB

Ryan B.

VP, Digital Strategy

> "Zen Planner is a simple and easy-to-use software."

[See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___2906295)

SS

Sean S.

Owner

> "The app is also pretty bad, although they do update it with new features."

[See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___2838317)

LM

Liz M.

CEO

> "I also appreciated the discounts they gave businesses at the start of the COVID shutdowns."

[See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___2544083)

SC

Stephen C.

Martial Arts Instructor

> "Software had a bland, early 2000's look to it UI."

[See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___2439815)

SS

Sean S.

Owner

> "It does help you run your fitness business much more smoothly."

[See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___2838317)

BL

Brie L.

Fitness manager

> "didnt merge with a lot of other softwares and the price is quite expensive."

[See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___2494114)

JF

Jenna F.

Attorney

> "Zan Planner makes it easy to sign up for crossfit classes."

[See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___2708985)

SC

Stephen C.

Martial Arts Instructor

> "Not only were we not satisfied with the software, we were being charged more than double to keep it."

[See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___2439815)

LM

Liz M.

CEO

> "Support was good - very responsive, with multiple ways to contact them."

[See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___2544083)

Todd S.

Owner / Coach

> "Not intuitive to use - difficult to navigate features."

[See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___2550186)

[View Reviews](https://www.capterra.com/p/134351/Zen-Planner/reviews/)

AT

Adron T.

Fitness Trainer

> "What I like most about Upper Hand is using the app to make scheduling event and easy to use discount codes."

[See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___6628049)

AT

Adron T.

Fitness Trainer

> "What I don’t like is that where my client‘s is having trouble logging in and using their payments and they always gotta..."

[See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___6628049)

JD

John D.

owner

> "This software takes care of all my biz needs, Calendar , Scheduling, income , memberships , camps, point of sale..."

[See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___3766747)

BM

Bill M.

Owner

> "Our use case is batting tunnel rentals only, and so far it does not align with an ease of use solution without some..."

[See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___3781362)

AD

Alex D.

Owner

> "It has a lot of functionalities, and has the foundation to eventually be able to handle everything a business might..."

[See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___3746838)

CP

Chris P.

Trainer

> "I commonly get questions about the schedule as they cannot see it before they sign up for a package or membership."

[See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___3749666)

AD

Alex D.

Owner

> "The support staff, or specifically our point of contact, has been very responsive, helpful, and helped implement..."

[See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___3746838)

BM

Bill M.

Owner

> "We recieve constant feedback from customers that the online process is confusing to navigate."

[See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___3781362)

DR

Dominic R.

Organizational Baseball Development Coach

> "I have known Upperhand for a while now and I used MINDBODY first but as Upperhand has grown the ease of use and their..."

[See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___3747749)

NP

Nicole P.

Operations manager

> "The fact that clients can’t use their credits for all of their participants."

[See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___3756223)

DR

Dominic R.

Organizational Baseball Development Coach

> "They have an amazing ability to grow and implement what real users are asking to improve."

[See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___3747749)

KO

Kasey O.

Business Owner

> "Only thing I would say is that there are times that I can’t get something added or taken off in a timely manner."

[See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___3760665)

MD

Mason D.

Soccer coach

> "I think the workflow will improve but you can do almost anything and it is vital to our small business"

[See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___3768122)

JW

Josh W.

Owner

> "Many clients get confused between parent and participant profiles."

[See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___3746764)

DR

David R.

Owner/Lead Performance Coach

> "It’s been a good experience overall having a scheduling software. Whether I continue with Upper Hand has a lot to do..."

[See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___3748430)

LF

Lindsay F.

Chief of Staff

> "We get emails DAILY about things not working. "

[See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___3747718)

AB

Andrew B.

Owner

> "It has gotten faster and better by the day s mouth, year!"

[See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___6109007)

MN

Mark N.

Director of Sales & Marketing

> "The banking reporting is not clear."

[See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___3746775)

ES

Edward S.

Owner

> "This software has a lot of features and it is constantly being updated with new features. "

[See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___3746770)

MB

Matthew B.

Owner

> "Doesn’t offer a good private training booking experience."

[See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___3760942)

BL

Bret L.

Owner

> "Setting up events and changing to meet customer needs is super easy. "

[See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___3746826)

JC

Jamie C.

Assistant Club Director

> "We had clients who indicated that the site was not user friendly."

[See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___3766178)

DR

Dan R.

Operations Manager

> "Overall, we have enjoyed Upper Hand, while it has some flaws it is still user friendly for the staff and easy to get to..."

[See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___3747091)

JK

Joe K.

Owner

> "The bubble nobody ever answers"

[See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___3749713)

BL

Bret L.

Owner

> "Over it is a great platform to manage a multi use facility. "

[See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___3746826)

KG

Kevin G.

Owner

> "Initial setup was not easy as there was no way of importing customer data that we had from other platforms, so we had..."

[See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___2490779)

JS

Jennifer S.

Director of Marketing

> "So far its been a good tool for us that is much less expensive than what our company was previously utilizing."

[See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___3747681)

DS

Dale S.

Co-Owner

> "So now we have to call these clients ask for their credit cards and tell them we need to charge them twice."

[See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___2507490)

KO

Kasey O.

Business Owner

> "I haven’t used anyone else for my business so I don’t have a whole lot to compare with. But all in all, it’s been..."

[See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___3760665)

LM

Liz M.

CEO

> "It's hard to shift money around if a customer buys one thing and then decides they wanted something else instead."

[See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___2517527)

JS

Jennifer S.

Director of Marketing

> "Ease of use and ability to schedule events quickly."

[See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___3747681)

PC

Patrick C.

President

> "Every time I do not like something and I make a suggestion they work as fast as they can to make software updates. "

[See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___2493150)

KO

Kasey O.

Business Owner

> "Don’t get me wrong, staff has been amazing and 9/10 is within 24 hours. "

[See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___3760665)

RS

Rob S.

Owner & Director of Operations

> "I know we lost some clients in the beginning due to them not understanding the UpperHand software and how to use it."

[See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___2490835)

KO

Kasey O.

Business Owner

> "Thankfully they do this everyday so they are well rounded."

[See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___3760665)

DS

Dale S.

Co-Owner

> "I guess you get what you pay for."

[See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___2507490)

[View Reviews](https://www.capterra.com/p/151570/Upper-Hand/reviews/)

## User interface

[Zen Planner](https://www.capterra.com/p/134351/Zen-Planner/)

4.26 (269)

[Upper Hand](https://www.capterra.com/p/151570/Upper-Hand/)

4.06 (110)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

Zen Planner

32/43

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   Application Management
-   Attendance Tracking
-   Committee Management
-   Communication Management
-   Credit Card Processing
-   Customizable Branding
-   Customizable Forms
-   Data Import/Export
-   Discount Management
-   Dues Management
-   Electronic Payments
-   Email Marketing
-   Email Templates
-   Enrollments/Onboarding
-   Event Calendar
-   Event Management
-   Generative AI
-   Invoice Management
-   Member Communication
-   Member Database
-   Member Directory
-   Member Portal
-   Membership Renewals
-   Membership Signup
-   Member Types
-   Mobile App
-   Payment Processing
-   Promotions Management
-   Recurring/Subscription Billing
-   Registration Management
-   Reminders
-   Reporting & Statistics
-   Resource Scheduling
-   Search/Filter
-   Self Service Portal
-   Surveys & Feedback
-   Third-Party Integrations
-   Wait List Management
-   Website Management

[See all features](https://www.capterra.com/p/134351/Zen-Planner/#features)

Upper Hand

32/43

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   Application Management
-   Attendance Tracking
-   Committee Management
-   Communication Management
-   Credit Card Processing
-   Customizable Branding
-   Customizable Forms
-   Data Import/Export
-   Discount Management
-   Dues Management
-   Electronic Payments
-   Email Marketing
-   Email Templates
-   Enrollments/Onboarding
-   Event Calendar
-   Event Management
-   Generative AI
-   Invoice Management
-   Member Communication
-   Member Database
-   Member Directory
-   Member Portal
-   Membership Renewals
-   Membership Signup
-   Member Types
-   Mobile App
-   Payment Processing
-   Promotions Management
-   Recurring/Subscription Billing
-   Registration Management
-   Reminders
-   Reporting & Statistics
-   Resource Scheduling
-   Search/Filter
-   Self Service Portal
-   Surveys & Feedback
-   Third-Party Integrations
-   Wait List Management
-   Website Management

[See all features](https://www.capterra.com/p/151570/Upper-Hand/#features)

### Recognition

Zen Planner is recognized as a top-rated tool in 2 Capterra Shortlist reports

No recognitions have been awarded to Upper Hand

### Deployment & support

Zen Planner

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Upper Hand

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Zen Planner

-   By Daxko
-   Located in United States
-   Founded in 2006

Upper Hand

-   By Upper Hand
-   Located in United States
-   Founded in 2012

## Popular Comparisons

[Zen Planner](https://www.capterra.com/p/134351/Zen-Planner/)[4.26 (269)](https://www.capterra.com/p/134351/Zen-Planner/reviews/)

vs

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4.0

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[Upper Hand](https://www.capterra.com/p/151570/Upper-Hand/)[4.06 (110)](https://www.capterra.com/p/151570/Upper-Hand/reviews/)

vs

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3.8

Features

4.5

3.9

Ease of Use

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[View full comparison](https://www.capterra.com/compare/151570-153140/Upper-Hand-vs-Connecteam)

[Zen Planner](https://www.capterra.com/p/134351/Zen-Planner/)[4.26 (269)](https://www.capterra.com/p/134351/Zen-Planner/reviews/)

vs

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$99/month

Price

Contact vendor for pricing

4.1

Features

4.4

4.0

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/134351-268006/Zen-Planner-vs-Daxko-Operations)

[Upper Hand](https://www.capterra.com/p/151570/Upper-Hand/)[4.06 (110)](https://www.capterra.com/p/151570/Upper-Hand/reviews/)

vs

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$79/month

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3.8

Features

3.9

3.9

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/151570-198905/Upper-Hand-vs-SmartRec)

[Zen Planner](https://www.capterra.com/p/134351/Zen-Planner/)[4.26 (269)](https://www.capterra.com/p/134351/Zen-Planner/reviews/)

vs

[WellnessLiving](https://www.capterra.com/p/145039/WellnessLiving/)[4.37 (609)](https://www.capterra.com/p/145039/WellnessLiving/reviews/)

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4.1

Features

4.3

4.0

Ease of Use

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[View full comparison](https://www.capterra.com/compare/134351-145039/Zen-Planner-vs-WellnessLiving)

[Upper Hand](https://www.capterra.com/p/151570/Upper-Hand/)[4.06 (110)](https://www.capterra.com/p/151570/Upper-Hand/reviews/)

vs

[WellnessLiving](https://www.capterra.com/p/145039/WellnessLiving/)[4.37 (609)](https://www.capterra.com/p/145039/WellnessLiving/reviews/)

$79/month

Price

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3.8

Features

4.3

3.9

Ease of Use

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[View full comparison](https://www.capterra.com/compare/145039-151570/WellnessLiving-vs-Upper-Hand)

[Zen Planner](https://www.capterra.com/p/134351/Zen-Planner/)[4.26 (269)](https://www.capterra.com/p/134351/Zen-Planner/reviews/)

vs

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$99/month

Price

£79/month

4.1

Features

4.7

4.0

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/134351-160550/Zen-Planner-vs-Club-Right)

[Upper Hand](https://www.capterra.com/p/151570/Upper-Hand/)[4.06 (110)](https://www.capterra.com/p/151570/Upper-Hand/reviews/)

vs

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$79/month

Price

$149/month

3.8

Features

4.2

3.9

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/149645-151570/Omnify-vs-Upper-Hand)

[Zen Planner](https://www.capterra.com/p/134351/Zen-Planner/)[4.26 (269)](https://www.capterra.com/p/134351/Zen-Planner/reviews/)

vs

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$99/month

Price

$79/month

4.1

Features

4.4

4.0

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/134351-159663/Zen-Planner-vs-Wodify)

[Zen Planner](https://www.capterra.com/p/134351/Zen-Planner/)[4.26 (269)](https://www.capterra.com/p/134351/Zen-Planner/reviews/)

vs

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$99/month

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4.1

Features

4.6

4.0

Ease of Use

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[View full comparison](https://www.capterra.com/compare/134351-153752/Zen-Planner-vs-Vagaro)

[Zen Planner](https://www.capterra.com/p/134351/Zen-Planner/)[4.26 (269)](https://www.capterra.com/p/134351/Zen-Planner/reviews/)

vs

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$99/month

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4.1

Features

4.6

4.0

Ease of Use

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[View full comparison](https://www.capterra.com/compare/134351-150357/Zen-Planner-vs-Teamup)

[Zen Planner](https://www.capterra.com/p/134351/Zen-Planner/)[4.26 (269)](https://www.capterra.com/p/134351/Zen-Planner/reviews/)

vs

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Contact vendor for pricing

4.1

Features

4.2

4.0

Ease of Use

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