# Compare Zen Planner vs Vagaro 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Zen Planner and Vagaro based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/134351-153752/Zen-Planner-vs-Vagaro

---

# Zen Planner vs Vagaro Features and Cost Comparison

Last updated May 21st, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Zen PlannerVagaro2/4 selected

[Zen Planner](https://www.capterra.com/p/134351/Zen-Planner/)[4.3 (269)](https://www.capterra.com/p/134351/Zen-Planner/reviews/)

[Vagaro](https://www.capterra.com/p/153752/Vagaro/)[4.7 (3,634)](https://www.capterra.com/p/153752/Vagaro/reviews/)

[## Zen Planner](https://www.capterra.com/p/134351/Zen-Planner/)[4.3 (269)](https://www.capterra.com/p/134351/Zen-Planner/reviews/)

Starting Price

$99.00/month

Value-for-Money

4.2

Functionality

4.1

Ease of Use

4

Customer Service

4.4

Reviews Sentiment

JG

Based on [269 reviews](#user-reviews)

Positive

219

Neutral

27

Negative

23

[## Vagaro](https://www.capterra.com/p/153752/Vagaro/)[4.7 (3,634)](https://www.capterra.com/p/153752/Vagaro/reviews/)

Starting Price

$23.99/month

Value-for-Money

4.6

Functionality

4.6

Ease of Use

4.6

Customer Service

4.6

Reviews Sentiment

Based on [3,634 reviews](#user-reviews)

Positive

3,425

Neutral

120

Negative

89

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## Summary

* * *

Key features rated by users

Features selected based on 6,065 reviews from membership management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

80%Fit

High performer

Feature ratings

Member Database

4.3

Payment Processing

4.3

Credit Card Processing

5.0

Electronic Payments

3.6

Registration Management

5.0

76%Fit

Missing features

Feature ratings

Member Database

4.5

Payment Processing

4.5

Credit Card Processing

4.6

Electronic Payments

4.5

Registration Management

NA

User satisfaction

User satisfaction

4.3

User reviews[269](https://www.capterra.com/p/134351/Zen-Planner/reviews/)

Ease of use

4.0

Functionality

4.1

Value for money

4.2

Customer support

4.4

User satisfaction

4.7

User reviews[3,634](https://www.capterra.com/p/153752/Vagaro/reviews/)

Ease of use

4.6

Functionality

4.6

Value for money

4.6

Customer support

4.6

Price starts from

Price starts from

$99Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$23.99Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Fitness business owners who want to spend their time doing what they love & sharing their passion, rather than sitting behind a desk handling the administrative work required with running a business.

Best for

Salons, spas, med spas, barbershops, fitness studios, yoga, Pilates, martial arts, massage, chiropractors, mental health, and pet grooming — solo pros to multi-location enterprises.

## User reviews

Pros & cons

JG

Jeff G.

President

> "Zenplanner has helped me organize our membership programs, pro shop and attendance for our students."

[See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___7143144)

AS

Amber S.

Business Administrator

> "I have noticed issues with Zen Planner in terms of bugs/lagging."

[See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___7113492)

AS

Amber S.

Business Administrator

> "It is easy for users to schedule and it is also helpful to keep track of attendance from the business..."

[See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___7113492)

KE

Kieran E.

Owner

> "Their support is virtually nonexistent, and after months of emails, we are still waiting for a resolution..."

[See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___6721141)

SM

Stephanie M.

C.O.O.

> "Their staff are super knowledgeable, patient and helpful when I call in with anything I need help with."

[See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___7090413)

AB

Avigayil B.

Director

> "For now, they try to get every penny they can put of their longtime customers who are fleeing the platform..."

[See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___6658184)

DC

Damien C.

Owner

> "Everything from set up to troubleshooting tech issues, the staff at Zen Planner have been there to support..."

[See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___6403845)

VR

Verified Reviewer

Front Desk Supervisor

> "Notes would not save, reporting system is very rudimentary, and not very straightforward with settings..."

[See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___6580101)

SM

Stephanie M.

C.O.O.

> "It’s super easy to get in touch with someone when I call in for support and so much more."

[See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___7090413)

RH

Robert H.

President, Senior Instructor, Board member

> "There is a very bad bug with testing records that overwrites previous data with blanks if you not careful."

[See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___6584914)

CL

Christopher L.

Owner

> "It holds a lot of features that can make day to day and planning far less hassle."

[See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___6422694)

JR

Justin R.

Owner

> "You’d call to set up a meeting and then you couldn’t get a meeting for a week or two I was supposed to get..."

[See full review](https://www.capterra.com/p/134351/Zen-Planner/#SoftwareAdvice___6883732)

RH

Robert H.

President, Senior Instructor, Board member

> "It's not very intuitive and training new volunteers how to use it takes a while, but its working for what..."

[See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___6584914)

AS

Amber S.

Business Administrator

> "I find that this tool took a little bit of getting used to, meaning it is not the most user friendly."

[See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___7113492)

JG

Jeff G.

President

> "I am extremely happy with their customer service."

[See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___7143144)

JT

John T.

Front Desk Associate

> "I tried to contact support when the system was completely malfunctioning, and they were completely..."

[See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___6629541)

GT

Gretel T.

Social Media Manager

> "Overall, Zen Planner was helpful for managing memberships and keeping things organized."

[See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___6586796)

AR

Alec R.

owner, chief instructor

> "I'm sure there have been updates to some of the program since we used it but friends of mine continued on..."

[See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___6634631)

CB

Champ B.

Trainer

> "I also enjoy the reports for financial reasons."

[See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___6646351)

AB

Avigayil B.

Director

> "Zen Planner constantly develops new bugs and glitches in the software."

[See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___6658184)

ST

Stelios T.

Fitness Training

> "Good planning software."

[See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___6803457)

AR

Alec R.

owner, chief instructor

> "I was excited to use the program while touring and testing it, but the program performed just under..."

[See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___6634631)

ST

Savannah T.

Program Administrator

> "Easy process to enter members."

[See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___6497385)

JR

Justin R.

Owner

> "Very difficult to get customer survice. Or get anyone to get back to you."

[See full review](https://www.capterra.com/p/134351/Zen-Planner/#SoftwareAdvice___6883732)

AA

Antwan A.

Manager

> "Its so easy to lean and use."

[See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___6479982)

AB

Avigayil B.

Director

> "Using Zen Planner became a highly negative experience as I was forced to face daily reminders of how..."

[See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___6658184)

ST

Savannah T.

Program Administrator

> "Check in process is very easy"

[See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___6497385)

JR

Jen R.

Owner

> "I struggle with retail, combining retail with other charges. "

[See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___6454706)

RR

Richard R.

President

> "Additionally, the software is highly evolved, fairly intuitive and reliable."

[See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___6270736)

ST

Savannah T.

Program Administrator

> "trouble shooting. When there are bugs in the system and merging"

[See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___6497385)

IL

Itzak L.

CEO/Owner

> "One of my favorite things you can do is designate belt rankings to students, and design your system in a..."

[See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___2866948)

AB

Avigayil B.

Director

> "With the amount of negative reviews detailing similar experiences in recent years, I'm shocked they get any..."

[See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___6658184)

KL

Kristy L.

gym owner

> "client account alerts are super helpful to make sure we are getting paid any money owed"

[See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___3931832)

AB

Avigayil B.

Director

> "It cost me time, money, and lots of stress as a business owner."

[See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___6658184)

KL

Kristy L.

gym owner

> "It makes it simple to manage the most important tasks at my gym without over complicating things."

[See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___3931832)

KE

Kieran E.

Owner

> "The stress and lack of communication are not worth it."

[See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___6721141)

JB

Jill B.

Exec Director

> "Love the alerts, notes and tasks. "

[See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___4032753)

Madison H.

Owner

> "Awful experience, please save your business and stay away from Zen Planner."

[See full review](https://www.capterra.com/p/134351/Zen-Planner/#GetApp___6503034)

NB

Natalie B.

Owner

> "We were a own and paper business but now I can see how well everything works and my customers love it! "

[See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___4084740)

CW

Cindy W.

Finance and Office Administrator

> "It's not great for use with membership under 18; we do a lot of programming for children and need a way to..."

[See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___3720042)

JB

Jill B.

Exec Director

> "The help files are pretty good. "

[See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___4032753)

JC

Jessica C.

Owner

> "My experience with Zenplanner is average."

[See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___6588792)

JB

Jalen B.

Gym Member

> "I enjoy the ability to view upcoming classes and their descriptions."

[See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___3005918)

HP

Henry P.

Owner

> "Pricing is getting a bit high, gone up 50% in 2 years with no major improvements or features, and during..."

[See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___4040316)

CW

Cindy W.

Finance and Office Administrator

> "The customer service is stellar."

[See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___3720042)

RR

Richard R.

President

> "In fact, "customer service is a misnomer; it is actually customer disservice."

[See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___6270736)

JB

Jalen B.

Gym Member

> "It's the simplest and best option for fitness class management."

[See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___3005918)

RR

Richard R.

President

> "ZP's back office customer service is horrible."

[See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___6270736)

LM

Liz M.

CEO

> "There are a lot of customization options for emails you can send your customers, and it was easy to check..."

[See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___2544083)

VR

Verified Reviewer

CEO

> "Difficult to access the software on a mobile"

[See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___4439978)

MZ

Micaela Z.

Member Services & Administration

> "Easy to use, support always available..."

[See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___4030210)

JB

Jalen B.

Gym Member

> "There is no feature to copy and paste the text from a class description."

[See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___3005918)

RK

Ryan K.

Personal Trainer

> "How easy it is to use."

[See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___4003248)

RA

Ross A.

owner

> "On the surface it looks like it will do a good job but in reality it is buggy, poorly implemented and just..."

[See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___2969373)

JB

Jill B.

Exec Director

> "Your onboarding process has been very good. "

[See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___4032753)

SC

Stephen C.

Martial Arts Instructor

> "However, after a year or so of using we received a noticed that they were completely removing the option of..."

[See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___2439815)

Todd S.

Owner / Coach

> "Great features, allows you to build features as you like, great tracking on clients."

[See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___2550186)

LM

Liz M.

CEO

> "Zenplanner does not offer automatically-applied membership discounts, so we had to have customers use offer..."

[See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___2544083)

IL

Itzak L.

CEO/Owner

> "Customer support was very helpful during the onboarding."

[See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___2866948)

HM

Heather M.

Studio Owner

> "Disruptive to employees and clients"

[See full review](https://www.capterra.com/p/134351/Zen-Planner/#GetApp___3285198)

LL

Logan L.

Owner

> "They're friendly, they answer fast and they ALWAYS know how to fix an issue."

[See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___2977463)

LM

Liz M.

CEO

> "Zenplanner offers some options to integrate with our existing website, but it didn't work in every..."

[See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___2544083)

JF

Jenna F.

Attorney

> "I like the feature of being able to see who is specifically signed up for class as well."

[See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___2708985)

HS

Harley S.

Nutrition Coach

> "Sometimes emails to our members don't send in a timely manner through their system."

[See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___2814537)

JB

Jalen B.

Gym Member

> "Zen Planner is easy to use and very responsive."

[See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___3005918)

MM

Michael M.

Program Director

> "Zen Planner is absolutely the worst. "

[See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___2874260)

RB

Ryan B.

VP, Digital Strategy

> "Zen Planner is a simple and easy-to-use software."

[See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___2906295)

SS

Sean S.

Owner

> "The app is also pretty bad, although they do update it with new features."

[See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___2838317)

LM

Liz M.

CEO

> "I also appreciated the discounts they gave businesses at the start of the COVID shutdowns."

[See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___2544083)

SC

Stephen C.

Martial Arts Instructor

> "Software had a bland, early 2000's look to it UI."

[See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___2439815)

SS

Sean S.

Owner

> "It does help you run your fitness business much more smoothly."

[See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___2838317)

BL

Brie L.

Fitness manager

> "didnt merge with a lot of other softwares and the price is quite expensive."

[See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___2494114)

JF

Jenna F.

Attorney

> "Zan Planner makes it easy to sign up for crossfit classes."

[See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___2708985)

SC

Stephen C.

Martial Arts Instructor

> "Not only were we not satisfied with the software, we were being charged more than double to keep it."

[See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___2439815)

LM

Liz M.

CEO

> "Support was good - very responsive, with multiple ways to contact them."

[See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___2544083)

Todd S.

Owner / Coach

> "Not intuitive to use - difficult to navigate features."

[See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___2550186)

[View Reviews](https://www.capterra.com/p/134351/Zen-Planner/reviews/)

DB

Diane B.

Owner

> "The customer support is reliable and helpful, and the reporting and bookkeeping features make it easy to stay organized and keep track of performance...."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128589)

AN

Amanda N.

Owner

> "The least thing I like about Vagaro is the fact that I cannot do deposits without having the shopping cart purchased so I pay an extra fee just to..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7131691)

CT

Courtney T.

Business Owner

> "The platform helps streamline bookings, reduce no-shows with automated reminders, and keeps everything organized in one place."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128440)

JH

Julie H.

Owner and Licensed Esthetician

> "Every time I rebook a customer, I am forced to enter that it is a returning guest and Vagaro should have the intelligence to know that if I am..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7130212)

Monica D.

OWNER

> "I struggled setting up my own webspace with other products, but their University and help videos, as well as other features such as their payment..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7073028)

JB

Julia B.

Owner Esthetician Massage Therapist

> "One main issue is the marketing email "queue", if I want to pre plan an email campaign, odds are it won't go out at the time specified."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128465)

TM

Tasha M.

Cosmetologist

> "The automated reminders and confirmations are a huge plus—they save me time and reduce no-shows. And to top it off, the checkout process is quick and..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7126867)

AW

Ashley W.

Massage therapist

> "Sometimes it won’t allow my clients to leave a review even after a service also on booking part I don’t like how the available days are so light, not..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128725)

TC

ToE C.

Owner

> "I love that I cna use the app on my phone, tablet or computer. And when tou make an appointment or change it immediately goes to the cloud and updates in..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128363)

AS

Arne S.

Esthetician

> "The pricing is still something that I struggle to accept. While the à la carte model is beneficial, the features that are optional I find are necessary..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128136)

DB

Devin B.

Salon hairstylist

> "How my business runs smoothly and I’m able to complete all my booking tasks everyday with all of my clients"

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7126713)

BL

Barbara L.

Owner stylist

> "Sometimes there is glitches in the software or slow operation, I don’t use the payment processor available because it seemed deposits were slightly..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7126905)

CA

Chanelle A.

Hairstylist

> "For salons, spas, fitness studios, or independent service providers, that “everything in one place” approach can save a lot of time."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128205)

John G.

Owner and CFO

> "We only subscribed to the program for 1 month. Upon cancelling our subscription we were charged and additional $140 (free card reader fee)"

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7057244)

MW

Madison W.

Esthetician

> "The interface is clean and makes booking, managing clients, and running my business seamless and efficient."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128173)

VA

Valentina A.

Owner

> "My spa used vagaro for a full year and we couldn't wait to switch. While Vagaro offers many features, they up charge for everything and their software is..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7057032)

NT

Nicole T.

Owner

> "I loved Vagaro the use of the calendar, the free website, how I was able to colorize my clients."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7069498)

HT

Holly T.

Owner and nail artist

> "I also don’t like that I have to pay $10 a month of customers to leave a card on file and use a payment processing system."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7130001)

SN

Sheri N.

Cosmetologist owner

> "My overall experience is Awesome helps my work life and makes my jobs easier and my clients get reminded of appointments so less clients missing appt"

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128142)

JY

Joanna Y.

Owner

> "Things they messed up on:-Importing appointments with the wrong duration, double booking, having 2 clients show up once.-Imported wrong prices for..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6691519)

AS

Arne S.

Esthetician

> "Also the customer service and availability of representatives is top tier, I love that I can call and get someone knowledgeable on the phone whenever I..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128136)

Ramika G.

Salon owner

> "Only when there is a glitch in the system and you're trying to check ppl out or book appointments can be frustrating"

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128894)

TR

Tammi R.

Salon Owner

> "With the help of the text reminders and wait list options, my books stay filled without every having to pick up a phone and call a client."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7014509)

GU

Gaby U.

Salon owner

> "There’s not enough tailoring options for non-hairstylists to use for client appointments times."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128210)

DB

Diane B.

Owner

> "It’s a solid platform that supports both the day-to-day operations and long-term growth of my business."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128589)

John G.

Owner and CFO

> "Also crashed multiple times, especially when creating new appointments and changing pricing or service times."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7057244)

DB

Donielle B.

Licensed esthetician CEO

> "I also appreciate how everything is in one place, from payments to client history, which helps me stay organized and save time."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7131829)

NC

Nicky C.

MANAGER

> "Rent collection request for employee to add credit card never works, its very frustrating and this has been going on for years."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7129211)

MC

Maisie C.

Owner CEO

> "I love the organization, easy capability for my clients payments, and pace of receiving my funds from my business."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128134)

JE

Juliana E.

Owner

> "The app constantly glitches when doing basic tasks like looking at past appointment dates."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7143222)

Simple R.

Senior executive HR

> "Vagaro tend to be positive, primarily due to its user-friendly interface, extensive feature set for scheduling and managing appointments, and its..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6373614)

John G.

Owner and CFO

> "Online program is very slow (line ups at front desk due to waiting on software pages to load."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7057244)

CA

Chanelle A.

Hairstylist

> "The online booking system is convenient for clients and helps reduce back-and-forth scheduling."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128205)

WL

Whitney L.

Owner

> "I dislike the fact that if a consumer books an appointment for another family member, such as a child, they don’t allow reviews from the one who booked..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6848113)

HT

Holly T.

Owner and nail artist

> "The ease of scheduling, the way my schedule looks visually, the way I can add on variations to services."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7130001)

ND

Nicole D.

Massage therapist

> "Sometimes there are issues when Vagaro’s system goes down and you can’t access needed information but this is very rare."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128144)

MM

Melissa M.

Owner Esthetician

> "Overall, it’s an easy software to use with multiple different booking functions creating you on website text marketing email marketing an appointment..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7129242)

NC

Nicole C.

Esthetician

> "The people are great with support but it kicks me out of the chat when I go through different pages and I have to restart sometimes"

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128211)

LJ

Lauren J.

Salon booth owner

> "Scheduling and appointment management are the best features of this platform."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128566)

CE

Carissa E.

Esthetician

> "A common and significant complaint is that the online booking interface for clients can be temperamental."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128683)

CA

Chanelle A.

Hairstylist

> "The booking interface is generally smooth, and clients can easily schedule online or through the Vagaro marketplace."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128205)

LW

Lauren W.

Owner

> "I don’t like when I have to add money on extra service like website and forms etc."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128452)

ND

Nicole D.

Massage therapist

> "It is a great system for client management and scheduling as well as appointment management."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128144)

TR

Toni R.

Owner

> "I also don't like the new way of character counting for text message promotions."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7131648)

MC

Melanie C.

Acupuncturist, Owner

> "Having my patients able to book and reschedule themselves is a time saver."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128178)

DB

Diane B.

Owner

> "What I like least about Vagaro is that it can be slow at times, which can be frustrating during a busy day."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128589)

ND

Natalie D.

Lead Trainer

> "great value for what you get, i also like that other people use it so its nice that some customer are already used to using it to booking other things."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7132513)

Samantha E.

Owner Operator

> "Sometimes the navigation can be a little challenging and takes more clicks than what I would like to do to be efficient"

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7139532)

SB

Sarah B.

Owner

> "Vagaro transferred my data from my previous company saving me a lot of time."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7126839)

SB

Shannon B.

Cosmetologist

> "I won't get my money deposited until almost noon the next day! And I cant see the amount being deposited once its in process."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7129487)

SF

Stacey F.

Founder

> "It’s given me the tools and resources to both launch and scale my service-based business with confidence and professionalism."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7023931)

AH

Alyssa H.

Salon Coordinator

> "I’m not a huge fan of the calendar feature, it does this weird thing when there’s no booking available for the day selected."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6827800)

Samantha E.

Owner Operator

> "Very easy tool for scheduling and appointment management as well as payment processing."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7139532)

TD

Traci D.

Hairstylist

> "If Vagaros system goes down I can’t access my clients stuff therefore I am"

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7127426)

Monica D.

OWNER

> "Their widgets and links, as well as the software's look and feel, are very professional."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7073028)

John G.

Owner and CFO

> "Also, You can't see a report with the receipt total from a clients service."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7057244)

MH

Maranda H.

Cosmetologist

> "I love the drag & drop email builder to make templates for future use"

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7127903)

VA

Valentina A.

Owner

> "The platform also looked outdated and the client facing software is clunky and frustrating to use. "

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7057032)

AW

Ashley W.

Massage therapist

> "I like being able to send out emails after clients receive a service"

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128725)

VR

Verified Reviewer

Driver

> "I don’t like having to retype my password every time when accessing the app."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7111856)

KM

Kenny M.

Owner

> "It's been helpful for my business, but not without it's quirks and intermittent connectivity issues. "

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128482)

KS

Kristin S.

Massage Therapist

> "My clients seems to have more difficulty than with Schedulicity, the site I used before it was acquired by Vagaro."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128547)

KD

Kristle D.

Aesthetician

> "I love that I can schedule my emails & customize it how I want too."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128203)

MC

Morgan C.

Hair stylist

> "I would give it a 7 out of 10— worst timing when it decides not to work or someone is working on the back end of it…"

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7126702)

Ramika G.

Salon owner

> "Everything you need for your finances, services, follow ups, reminders and user friendly."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128894)

MC

Michelle C.

Assistant Salon manager

> "From my experience as a customer/client I just need to go on and schedule an appointment to get a service done and I was able to do so and it’s a simple..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6662036)

MB

Mona B.

Salon suite owner

> "I love Vagaro because it’s super easy for my clients and I, customer service it top tier and I feel like I get a lot more than I’m actually paying for..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128192)

VC

Vee C.

Owner-operator

> "Over time, pricing structures changed, features that were beneficial changed, then it became overly priced with not enough to validate paying what I was."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7042686)

BL

Barbara L.

Owner stylist

> "I love that you can call and talk to knowledgeable techs in the customer service department the best."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7126905)

TS

Tamar S.

Owner

> "It’s confusing how the Cilent has to sign before providing a card to process."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7130927)

MR

Mekaela R.

Esthetician

> "Easy scheduling, easy to add services, sleek simple website, never encounter outages, takes deposits,"

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7129519)

SB

Shannon B.

Cosmetologist

> "My clients are connstantly textimg me because something isn't working when trying to book online."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7129487)

Md Alam K.

freelancer

> "All in one solutions for selfcare with easy user interface, robust for managing appointments, class, staff, scheduling."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6354197)

SP

Sivan P.

Owner

> "In my first week using Vagaro, they held my very first credit card payment with no valid reason — after I had already done the service."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6871779)

LR

Lisa R.

Hair stylist

> "I love the extensive records that I can access for clients and for business."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7131093)

CT

Courtney T.

Business Owner

> "The monthly subscription can be expensive, especially for small businesses."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128440)

TE

Thary E.

Lash Artist

> "I’ve been using this for a few years now and it’s been okay so far minus the updates sometimes can cause glitches."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128209)

KM

Kenny M.

Owner

> "Paypro mini loses connection to paypro every day. "

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128482)

LS

Lynn S.

Owner esthetician

> "Vagaro integrated seamlessly with my bookkeeping software ."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128446)

CT

Courtney T.

Business Owner

> "The interface can feel overwhelming and take time to learn."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128440)

[View Reviews](https://www.capterra.com/p/153752/Vagaro/reviews/)

## User interface

[Zen Planner](https://www.capterra.com/p/134351/Zen-Planner/)

4.26 (269)

4.68 (3,634)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

Zen Planner

32/43

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   Application Management
-   Attendance Tracking
-   Committee Management
-   Communication Management
-   Credit Card Processing
-   Customizable Branding
-   Customizable Forms
-   Data Import/Export
-   Discount Management
-   Dues Management
-   Electronic Payments
-   Email Marketing
-   Email Templates
-   Enrollments/Onboarding
-   Event Calendar
-   Event Management
-   Generative AI
-   Invoice Management
-   Member Communication
-   Member Database
-   Member Directory
-   Member Portal
-   Membership Renewals
-   Membership Signup
-   Member Types
-   Mobile App
-   Payment Processing
-   Promotions Management
-   Recurring/Subscription Billing
-   Registration Management
-   Reminders
-   Reporting & Statistics
-   Resource Scheduling
-   Search/Filter
-   Self Service Portal
-   Surveys & Feedback
-   Third-Party Integrations
-   Wait List Management
-   Website Management

[See all features](https://www.capterra.com/p/134351/Zen-Planner/#features)

Vagaro

Top features

40/43

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   Application Management
-   Attendance Tracking
-   Committee Management
-   Communication Management
-   Credit Card Processing
-   Customizable Branding
-   Customizable Forms
-   Data Import/Export
-   Discount Management
-   Dues Management
-   Electronic Payments
-   Email Marketing
-   Email Templates
-   Enrollments/Onboarding
-   Event Calendar
-   Event Management
-   Generative AI
-   Invoice Management
-   Member Communication
-   Member Database
-   Member Directory
-   Member Portal
-   Membership Renewals
-   Membership Signup
-   Member Types
-   Mobile App
-   Payment Processing
-   Promotions Management
-   Recurring/Subscription Billing
-   Registration Management
-   Reminders
-   Reporting & Statistics
-   Resource Scheduling
-   Search/Filter
-   Self Service Portal
-   Surveys & Feedback
-   Third-Party Integrations
-   Wait List Management
-   Website Management

[See all features](https://www.capterra.com/p/153752/Vagaro/#features)

### Recognition

Zen Planner is recognized as a top-rated tool in 2 Capterra Shortlist reports

Vagaro is recognized as a top-rated tool in 3 Capterra Shortlist reports

### Deployment & support

Zen Planner

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Vagaro

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Zen Planner

-   By Daxko
-   Located in United States
-   Founded in 2006

Vagaro

-   By Vagaro
-   Located in United States
-   Founded in 2009

## Popular Comparisons

[Zen Planner](https://www.capterra.com/p/134351/Zen-Planner/)[4.26 (269)](https://www.capterra.com/p/134351/Zen-Planner/reviews/)

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Contact vendor for pricing

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[Zen Planner](https://www.capterra.com/p/134351/Zen-Planner/)[4.26 (269)](https://www.capterra.com/p/134351/Zen-Planner/reviews/)

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[Vagaro](https://www.capterra.com/p/153752/Vagaro/)[4.68 (3,634)](https://www.capterra.com/p/153752/Vagaro/reviews/)

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[Vagaro](https://www.capterra.com/p/153752/Vagaro/)[4.68 (3,634)](https://www.capterra.com/p/153752/Vagaro/reviews/)

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4.6

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4.7

[View full comparison](https://www.capterra.com/compare/134351-150357/Zen-Planner-vs-Teamup)

[Vagaro](https://www.capterra.com/p/153752/Vagaro/)[4.68 (3,634)](https://www.capterra.com/p/153752/Vagaro/reviews/)

vs

[SimplyBook.me](https://www.capterra.com/p/140086/Simplybook-me/)[4.57 (1,283)](https://www.capterra.com/p/140086/Simplybook-me/reviews/)

$23.99/month

Price

€9.9/month

4.6

Features

4.4

4.6

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/140086-153752/Simplybook-me-vs-Vagaro)