--- title: "Compare Zen Planner vs LegitFit 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare LegitFit and Zen Planner based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/134351-190526/Zen-Planner-vs-LegitFit" page_type: "comparison" language: "en" --- # LegitFit vs Zen Planner Features and Cost Comparison Last updated September 21st, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: LegitFitZen Planner2/4 selected [LegitFit](https://www.capterra.com/p/190526/LegitFit/)[4.9 (243)](https://www.capterra.com/p/190526/LegitFit/reviews/) [Zen Planner](https://www.capterra.com/p/134351/Zen-Planner/)[4.3 (270)](https://www.capterra.com/p/134351/Zen-Planner/reviews/) [## LegitFit](https://www.capterra.com/p/190526/LegitFit/)[4.9 (243)](https://www.capterra.com/p/190526/LegitFit/reviews/) Starting Price €129.00/month Value-for-Money 4.7 Functionality 4.6 Ease of Use 4.8 Customer Service 4.9 Reviews Sentiment Based on [243 reviews](#user-reviews) Positive 240 Neutral 2 Negative 1 [## Zen Planner](https://www.capterra.com/p/134351/Zen-Planner/)[4.3 (270)](https://www.capterra.com/p/134351/Zen-Planner/reviews/) Starting Price $99.00/month Value-for-Money 4.2 Functionality 4.1 Ease of Use 4.1 Customer Service 4.4 Reviews Sentiment JG Based on [270 reviews](#user-reviews) Positive 220 Neutral 27 Negative 23 What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 1,430 reviews from gym management software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 83%Fit High performer Feature ratings Membership Management 4.6 For Gyms 4.9 Billing & Invoicing 4.6 Mobile Access 4.6 Customer Database 4.6 61%Fit Not enough reviews Feature ratings Membership Management 4.6 For Gyms \-- Billing & Invoicing 3.9 Mobile Access \-- Customer Database 4.4 User satisfaction User satisfaction 4.9 User reviews[243](https://www.capterra.com/p/190526/LegitFit/reviews/) Ease of use 4.8 Functionality 4.6 Value for money 4.7 Customer support 4.9 User satisfaction 4.3 User reviews[270](https://www.capterra.com/p/134351/Zen-Planner/reviews/) Ease of use 4.1 Functionality 4.1 Value for money 4.2 Customer support 4.4 Price starts from Price starts from €129Flat Rate, Per Month - Free version - Free trial Price starts from $99Flat Rate, Per Month - Free version - Free trial Best for Best for Fitness & Wellness Businesses Best for Fitness business owners who want to spend their time doing what they love & sharing their passion, rather than sitting behind a desk handling the administrative work required with running a business. ## User reviews Pros & cons JP Joshua P. Head of Coaching > "The automated messaging, attendance reporting and client management tools have all played a big part in keeping things running smoothly behind..." [See full review](https://www.capterra.com/p/190526/LegitFit/#Capterra___7153068) NM Niall M. Personal Trainer - Business Owner > "There is very little I dislike about LegitFit. If I had to identify one area for improvement, it would be clearer visibility and reporting of..." [See full review](https://www.capterra.com/p/190526/LegitFit/#Capterra___7165352) NM Niall M. Personal Trainer - Business Owner > "It allows us to efficiently organize our classes, personal training sessions, and recovery suite all in one place." [See full review](https://www.capterra.com/p/190526/LegitFit/#Capterra___7165352) AJ Andrew J. Owner > "The thought of migrating my existing member base and payment data from a different system was a big worry and a reason why I put it off for so..." [See full review](https://www.capterra.com/p/190526/LegitFit/#Capterra___7136709) AJ Andrew J. Owner > "The AI features, ongoing support, ease of use for my members and me, the migration of payment and member details from a previous provider, the..." [See full review](https://www.capterra.com/p/190526/LegitFit/#Capterra___7136709) DT Darren T. CEO > "Things I hadn't even thought about, like how to set up a founding membership or how to handle refunds without losing money on fees." [See full review](https://www.capterra.com/p/190526/LegitFit/#Capterra___7167958) JP Joshua P. Head of Coaching > "We operate across multiple locations with a growing coaching team and LegitFit keeps it all ticking over without having to jump between..." [See full review](https://www.capterra.com/p/190526/LegitFit/#Capterra___7153068) MN Mark N. Owner and head coach > "There is no ability to delete block bookings in bulk (yet." [See full review](https://www.capterra.com/p/190526/LegitFit/#Capterra___7087775) RS Romana S. Personal Trainer > "She not only helped me set everything up smoothly, but also shared lots of practical tips and insights that will make it so much easier for me..." [See full review](https://www.capterra.com/p/190526/LegitFit/#Capterra___7027080) KO Keith O. Director > "So if you inputted their email, phone or name incorrectly you would have to delete them from the system in order to make amendments." [See full review](https://www.capterra.com/p/190526/LegitFit/#Capterra___6693426) SC Shane C. Manager > "Running a small group personal training facility means keeping a close eye on how things are performing and the reporting side has been really..." [See full review](https://www.capterra.com/p/190526/LegitFit/#Capterra___7145585) DM Dervla M. Physiotherapist > "I lost the ability to book clients in at short notice" [See full review](https://www.capterra.com/p/190526/LegitFit/#Capterra___7044841) AJ Andrew J. Owner > "I’ve have been using LegitFit in my gym and it has been a game-changer for the way I manage things and also my members experience." [See full review](https://www.capterra.com/p/190526/LegitFit/#Capterra___7136709) PH Phillip H. PT > "A lot of the features are not available to me as I’m on the lower tier." [See full review](https://www.capterra.com/p/190526/LegitFit/#Capterra___7082618) AJ Andrew J. Owner > "sensitive content hidden\] , my account manager, took the time to understand my business and offer insights that have genuinely helped improve..." [See full review](https://www.capterra.com/p/190526/LegitFit/#Capterra___7136709) JL John L. Director > "Creation of memberships and bundling can clunky" [See full review](https://www.capterra.com/p/190526/LegitFit/#Capterra___6693335) VR Verified Reviewer Director > "Our members love how simple it is to book classes, manage their memberships and stay connected with everything happening at the gym." [See full review](https://www.capterra.com/p/190526/LegitFit/#Capterra___7175948) VC Vinny C. Personal Trainer > "My own membership set up was a bit of a mess when approaching legitfit." [See full review](https://www.capterra.com/p/190526/LegitFit/#Capterra___6800820) SC Shane C. Manager > "Overall it's made managing the business side of things a lot simpler and gives me more time to focus on what actually matters, the members." [See full review](https://www.capterra.com/p/190526/LegitFit/#Capterra___7145585) TR Trish R. Owner > "I didn't like how much the price increased based on how many people were connected with you." [See full review](https://www.capterra.com/p/190526/LegitFit/#Capterra___6857559) NM Niall M. Personal Trainer - Business Owner > "Overall, LegitFit has had a very positive impact on our business, helping us save time, stay organized, and provide a better experience for our..." [See full review](https://www.capterra.com/p/190526/LegitFit/#Capterra___7165352) KM Keith M. Gym Owner > "This is my only issue with the system." [See full review](https://www.capterra.com/p/190526/LegitFit/#Capterra___7001661) AJ Andrew J. Owner > "To be fair to \[sensitive content hidden\] in the onboarding team, it was so much more straightforward than I was expecting and gave clear..." [See full review](https://www.capterra.com/p/190526/LegitFit/#Capterra___7136709) RM Ronan M. owner > "then they have to click the 'connect' link in the top right. if they previously received an invitation email from us then they can't complete..." [See full review](https://www.capterra.com/p/190526/LegitFit/#Capterra___3653565) DT Darren T. CEO > "I'm opening my own studio now in July and for the first time I feel like the systems are actually in place to support that properly." [See full review](https://www.capterra.com/p/190526/LegitFit/#Capterra___7167958) TB Tracy B. Pilates Instructor > "Clients need to be booked into each class at the time of booking, having to book into each class if a block of classes were bought was..." [See full review](https://www.capterra.com/p/190526/LegitFit/#Capterra___3625167) AJ Andrew J. Owner > "I also really appreciated the advice I received around pricing structures and building out my business model." [See full review](https://www.capterra.com/p/190526/LegitFit/#Capterra___7136709) DD Daniel D. Manager > "Sometimes if using the online system via computer I would have to refresh the page when making bookings or else the location of appointment..." [See full review](https://www.capterra.com/p/190526/LegitFit/#Capterra___3604866) VR Verified Reviewer Director > "The support from the LegitFit team has also been fantastic whenever we’ve needed anything, and they’re always looking to improve the platform..." [See full review](https://www.capterra.com/p/190526/LegitFit/#Capterra___7175948) NR Nitin R. Personal trainer > "Not being able to extend packages once they have expired and I’ve found if I have extended them clients are still unable to use remaining..." [See full review](https://www.capterra.com/p/190526/LegitFit/#Capterra___3604859) AM Amy M. Owner > "The onboarding team, especially Bella, was incredibly helpful in setting our system up and walking us through how everything works." [See full review](https://www.capterra.com/p/190526/LegitFit/#Capterra___7134912) JL Jade L. Yoga Teacher > "The messaging facility is a little clunky as I've had messages from clients and missed them since there's no notification system in place." [See full review](https://www.capterra.com/p/190526/LegitFit/#Capterra___3479354) NM Niall M. Personal Trainer - Business Owner > "It has also improved client commitment and motivation to attend sessions." [See full review](https://www.capterra.com/p/190526/LegitFit/#Capterra___7165352) TS Tom S. Owner > "If you receive a message from a client you may miss unless you go into messages as sometimes the little yellow beacon cannot be seen." [See full review](https://www.capterra.com/p/190526/LegitFit/#Capterra___3147900) MN Megan N. Owner and instructor > "LegitFit provides great support so your not left to figure it out alone, some great features for my business to grow , I think it’s so easy and..." [See full review](https://www.capterra.com/p/190526/LegitFit/#Capterra___7006279) JC Jack C. Owner > "The fact that is not in an App Store, this can become a slight inconvenience for members as they don’t understand/know how to save the link..." [See full review](https://www.capterra.com/p/190526/LegitFit/#Capterra___3147902) MS Malcolm S. Personal Trainer > "It's really convenient not having to go back and forth with my clients on WhatsApp anymore because they can manage their bookings themselves." [See full review](https://www.capterra.com/p/190526/LegitFit/#Capterra___7081411) SW Siobhan W. Development Manager > "So if information on class times and types aren't kept up to date, then the user is disadvantaged." [See full review](https://www.capterra.com/p/190526/LegitFit/#Capterra___3810828) KM Keith M. Gym Owner > "I can set my payments to all arrive at the same time or customise as I please. Once I got the system up and running I have not looked back." [See full review](https://www.capterra.com/p/190526/LegitFit/#Capterra___7001661) NR Nitin R. Personal trainer > "Not being able to edit packages prices once they are set." [See full review](https://www.capterra.com/p/190526/LegitFit/#Capterra___3604859) EM Eoin M. Owner > "For small and medium-sized gyms it is the best booking and billing provider on the market today." [See full review](https://www.capterra.com/p/190526/LegitFit/#Capterra___7020116) BR Barry R. Strength and conditioning coach > "its more an issue with my pricing model as opposed to not liking something with legit fit." [See full review](https://www.capterra.com/p/190526/LegitFit/#Capterra___3471141) NM Niall M. Personal Trainer - Business Owner > "Overall, LegitFit has made running our business much more efficient and organized." [See full review](https://www.capterra.com/p/190526/LegitFit/#Capterra___7165352) CW Colin W. Gym owner > "Can't change price of membership without cancelling and restarting" [See full review](https://www.capterra.com/p/190526/LegitFit/#Capterra___3466930) DT Darren T. CEO > "LegitFit has given me that foundation and a lot more confidence going into launch." [See full review](https://www.capterra.com/p/190526/LegitFit/#Capterra___7167958) GM Grace M. manager > "Not a huge fan of the new "daily" layout so use weekly layout mostly." [See full review](https://www.capterra.com/p/190526/LegitFit/#Capterra___3144187) AJ Andrew J. Owner > "It's a great platform and it's clear that a lot of thought has gone into how the features work and the ease of use of the platform." [See full review](https://www.capterra.com/p/190526/LegitFit/#Capterra___7136709) KC Kelley C. PT > "just not being able to search for a client in the reports" [See full review](https://www.capterra.com/p/190526/LegitFit/#Capterra___3634212) EM Eoin M. Owner > "As above for small and medium-sized gyms it is the best booking and billing provider on the market today." [See full review](https://www.capterra.com/p/190526/LegitFit/#Capterra___7020116) ND Neal D. Owner > "Payment tracking can sometimes be tricky." [See full review](https://www.capterra.com/p/190526/LegitFit/#Capterra___3633172) CB Callum B. Boxing coach > "How quickly the response time is to my email and booking in calls any questions or help I have needed has been there when I needed it" [See full review](https://www.capterra.com/p/190526/LegitFit/#Capterra___6768902) OC Orla C. Owner > "Clients not being able to cancel their own membership" [See full review](https://www.capterra.com/p/190526/LegitFit/#Capterra___3148029) Nella R. Managing Partner > "He always had immediate availability and was quick to provide solutions and guidance to our questions." [See full review](https://www.capterra.com/p/190526/LegitFit/#Capterra___7206356) DF Dolores F. Owner > "I struggle with some clients who would "forget" to book in for a session." [See full review](https://www.capterra.com/p/190526/LegitFit/#Capterra___3620189) SL Sarah L. Pilates Instructor > "I was nervous about changing my bookings system from manual to online bookings but there is so much you can do on LegitFit and according to my..." [See full review](https://www.capterra.com/p/190526/LegitFit/#Capterra___6698262) PT Pamela T. Personal Trainer > "However between stripe charges and legit payment it is expensive." [See full review](https://www.capterra.com/p/190526/LegitFit/#Capterra___3468435) AC Aaron C. Personal Trainer > "Says it all really, easy to use, very professional and a must for anybody looking to maximise their time in a very time consuming industry." [See full review](https://www.capterra.com/p/190526/LegitFit/#Capterra___7160559) JB Johnny B. Personal trainer > "Payments are sometimes slow to process to business account" [See full review](https://www.capterra.com/p/190526/LegitFit/#Capterra___3604840) AD Amanda D. Gym owner > "So far it has been great, I can’t fault LegitFit, \[sensitive content hidden\] has been great giving me all the support I need behind the scenes..." [See full review](https://www.capterra.com/p/190526/LegitFit/#Capterra___7087444) SM Sean M. Personal Trainer > "I find the app difficult to use and I’m not sure why it’s just seems like a blank screen or something" [See full review](https://www.capterra.com/p/190526/LegitFit/#Capterra___3483718) CL Celyn L. Gym owner > "It fits seamlessly into the bespoke services we provide, making everything more efficient for our clients." [See full review](https://www.capterra.com/p/190526/LegitFit/#Capterra___6778872) MD Mick D. Director > "Had a few issues with clients showing up at the wrong time." [See full review](https://www.capterra.com/p/190526/LegitFit/#Capterra___3470060) DL Dawn L. Yoga Pilates Mindfulness Cranial Sacral Therapist > "My clients on the whole have really liked the system, and have found it easy to use, they particularly enjoy the reminders, the ease of which..." [See full review](https://www.capterra.com/p/190526/LegitFit/#Capterra___6859409) TB Tracy B. Pilates Instructor > "Clients found it cumbersome to use." [See full review](https://www.capterra.com/p/190526/LegitFit/#Capterra___3625167) DB Dave B. Director > "Over the past 2 years very little problems that affected our day to day and allowed us to run the business with little admin needed." [See full review](https://www.capterra.com/p/190526/LegitFit/#SoftwareAdvice___6571504) JL John L. Director > "Creation of memberships and bundling can clunky" [See full review](https://www.capterra.com/p/190526/LegitFit/#Capterra___6693335) Aaron O. Gym Manager > "Overall very happy with this platform and would recommend for managing a gym facility." [See full review](https://www.capterra.com/p/190526/LegitFit/#Capterra___7159007) JL Jade L. Yoga Teacher > "The messaging facility is a little clunky as I've had messages from clients and missed them since there's no notification system in place." [See full review](https://www.capterra.com/p/190526/LegitFit/#Capterra___3479354) [View Reviews](https://www.capterra.com/p/190526/LegitFit/reviews/) JG Jeff G. President > "Zenplanner has helped me organize our membership programs, pro shop and attendance for our students." [See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___7143144) TW Tristin W. Head Personal Trainer > "I don not like that the new dashboard does not update immediately like the old dashboard." [See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___7168354) AS Amber S. Business Administrator > "It is easy for users to schedule and it is also helpful to keep track of attendance from the business..." [See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___7113492) AS Amber S. Business Administrator > "I have noticed issues with Zen Planner in terms of bugs/lagging." [See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___7113492) TW Tristin W. Head Personal Trainer > "Zen planner is super user friendly and their customer support is amazing." [See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___7168354) KE Kieran E. Owner > "Their support is virtually nonexistent, and after months of emails, we are still waiting for a..." [See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___6721141) SM Stephanie M. C.O.O. > "Their staff are super knowledgeable, patient and helpful when I call in with anything I need help with." [See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___7090413) AB Avigayil B. Director > "For now, they try to get every penny they can put of their longtime customers who are fleeing the..." [See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___6658184) RH Robert H. President, Senior Instructor, Board member > "It's not very intuitive and training new volunteers how to use it takes a while, but its working for..." [See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___6584914) VR Verified Reviewer Front Desk Supervisor > "Notes would not save, reporting system is very rudimentary, and not very straightforward with settings..." [See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___6580101) SM Stephanie M. C.O.O. > "It’s super easy to get in touch with someone when I call in for support and so much more." [See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___7090413) RH Robert H. President, Senior Instructor, Board member > "There is a very bad bug with testing records that overwrites previous data with blanks if you not..." [See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___6584914) JG Jeff G. President > "I am extremely happy with their customer service." [See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___7143144) AS Amber S. Business Administrator > "I find that this tool took a little bit of getting used to, meaning it is not the most user friendly." [See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___7113492) GT Gretel T. Social Media Manager > "Overall, Zen Planner was helpful for managing memberships and keeping things organized." [See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___6586796) JT John T. Front Desk Associate > "I tried to contact support when the system was completely malfunctioning, and they were completely..." [See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___6629541) DC Damien C. Owner > "Everything from set up to troubleshooting tech issues, the staff at Zen Planner have been there to..." [See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___6403845) AR Alec R. owner, chief instructor > "I'm sure there have been updates to some of the program since we used it but friends of mine continued..." [See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___6634631) CB Champ B. Trainer > "I also enjoy the reports for financial reasons." [See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___6646351) AB Avigayil B. Director > "Zen Planner constantly develops new bugs and glitches in the software." [See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___6658184) CL Christopher L. Owner > "It holds a lot of features that can make day to day and planning far less hassle." [See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___6422694) AR Alec R. owner, chief instructor > "I was excited to use the program while touring and testing it, but the program performed just under..." [See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___6634631) ST Stelios T. Fitness Training > "Good planning software." [See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___6803457) JR Justin R. Owner > "You’d call to set up a meeting and then you couldn’t get a meeting for a week or two I was supposed to..." [See full review](https://www.capterra.com/p/134351/Zen-Planner/#SoftwareAdvice___6883732) ST Savannah T. Program Administrator > "Easy process to enter members." [See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___6497385) AB Avigayil B. Director > "Using Zen Planner became a highly negative experience as I was forced to face daily reminders of how..." [See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___6658184) ST Savannah T. Program Administrator > "Check in process is very easy" [See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___6497385) ST Savannah T. Program Administrator > "trouble shooting. When there are bugs in the system and merging" [See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___6497385) RR Richard R. President > "Additionally, the software is highly evolved, fairly intuitive and reliable." [See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___6270736) AB Avigayil B. Director > "With the amount of negative reviews detailing similar experiences in recent years, I'm shocked they get..." [See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___6658184) KL Kristy L. gym owner > "client account alerts are super helpful to make sure we are getting paid any money owed" [See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___3931832) AB Avigayil B. Director > "It cost me time, money, and lots of stress as a business owner." [See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___6658184) KL Kristy L. gym owner > "It makes it simple to manage the most important tasks at my gym without over complicating things." [See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___3931832) JR Justin R. Owner > "Very difficult to get customer survice. Or get anyone to get back to you." [See full review](https://www.capterra.com/p/134351/Zen-Planner/#SoftwareAdvice___6883732) AA Antwan A. Manager > "Its so easy to lean and use." [See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___6479982) KE Kieran E. Owner > "The stress and lack of communication are not worth it." [See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___6721141) JB Jill B. Exec Director > "Love the alerts, notes and tasks. " [See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___4032753) Madison H. Owner > "Awful experience, please save your business and stay away from Zen Planner." [See full review](https://www.capterra.com/p/134351/Zen-Planner/#GetApp___6503034) NB Natalie B. Owner > "We were a own and paper business but now I can see how well everything works and my customers love it! " [See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___4084740) JR Jen R. Owner > "I struggle with retail, combining retail with other charges. " [See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___6454706) IL Itzak L. CEO/Owner > "One of my favorite things you can do is designate belt rankings to students, and design your system in a..." [See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___2866948) JC Jessica C. Owner > "My experience with Zenplanner is average." [See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___6588792) JB Jill B. Exec Director > "The help files are pretty good. " [See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___4032753) HP Henry P. Owner > "Pricing is getting a bit high, gone up 50% in 2 years with no major improvements or features, and during..." [See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___4040316) LM Liz M. CEO > "There are a lot of customization options for emails you can send your customers, and it was easy to..." [See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___2544083) RR Richard R. President > "In fact, "customer service is a misnomer; it is actually customer disservice." [See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___6270736) MZ Micaela Z. Member Services & Administration > "Easy to use, support always available..." [See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___4030210) RR Richard R. President > "ZP's back office customer service is horrible." [See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___6270736) RK Ryan K. Personal Trainer > "How easy it is to use." [See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___4003248) CW Cindy W. Finance and Office Administrator > "It's not great for use with membership under 18; we do a lot of programming for children and need a way..." [See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___3720042) JB Jill B. Exec Director > "Your onboarding process has been very good. " [See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___4032753) VR Verified Reviewer CEO > "Difficult to access the software on a mobile" [See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___4439978) Todd S. Owner / Coach > "Great features, allows you to build features as you like, great tracking on clients." [See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___2550186) SC Stephen C. Martial Arts Instructor > "However, after a year or so of using we received a noticed that they were completely removing the option..." [See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___2439815) JB Jalen B. Gym Member > "I enjoy the ability to view upcoming classes and their descriptions." [See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___3005918) LM Liz M. CEO > "Zenplanner does not offer automatically-applied membership discounts, so we had to have customers use..." [See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___2544083) JF Jenna F. Attorney > "I like the feature of being able to see who is specifically signed up for class as well." [See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___2708985) HM Heather M. Studio Owner > "Disruptive to employees and clients" [See full review](https://www.capterra.com/p/134351/Zen-Planner/#GetApp___3285198) CW Cindy W. Finance and Office Administrator > "The customer service is stellar." [See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___3720042) LM Liz M. CEO > "Zenplanner offers some options to integrate with our existing website, but it didn't work in every..." [See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___2544083) JB Jalen B. Gym Member > "It's the simplest and best option for fitness class management." [See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___3005918) JB Jalen B. Gym Member > "There is no feature to copy and paste the text from a class description." [See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___3005918) LM Liz M. CEO > "I also appreciated the discounts they gave businesses at the start of the COVID shutdowns." [See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___2544083) HS Harley S. Nutrition Coach > "Sometimes emails to our members don't send in a timely manner through their system." [See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___2814537) SS Sean S. Owner > "It does help you run your fitness business much more smoothly." [See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___2838317) RA Ross A. owner > "On the surface it looks like it will do a good job but in reality it is buggy, poorly implemented and..." [See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___2969373) JF Jenna F. Attorney > "Zan Planner makes it easy to sign up for crossfit classes." [See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___2708985) SS Sean S. Owner > "The app is also pretty bad, although they do update it with new features." [See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___2838317) LM Liz M. CEO > "Support was good - very responsive, with multiple ways to contact them." [See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___2544083) SC Stephen C. Martial Arts Instructor > "Software had a bland, early 2000's look to it UI." [See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___2439815) LM Liz M. CEO > "Best reporting I've seen, and it's pretty much the only thing I'll miss." [See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___2544083) BL Brie L. Fitness manager > "didnt merge with a lot of other softwares and the price is quite expensive." [See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___2494114) IL Itzak L. CEO/Owner > "Customer support was very helpful during the onboarding." [See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___2866948) SC Stephen C. Martial Arts Instructor > "Not only were we not satisfied with the software, we were being charged more than double to keep it." [See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___2439815) LL Logan L. Owner > "They're friendly, they answer fast and they ALWAYS know how to fix an issue." [See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___2977463) Todd S. Owner / Coach > "Not intuitive to use - difficult to navigate features." [See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___2550186) RB Ryan B. VP, Digital Strategy > "Zen Planner is a simple and easy-to-use software." [See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___2906295) MM Michael M. Program Director > "Zen Planner is absolutely the worst. " [See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___2874260) JB Jalen B. Gym Member > "Zen Planner is easy to use and very responsive." [See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___3005918) SC Stephen C. Martial Arts Instructor > "Software had a bland, early 2000's look to it UI." [See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___2439815) JB Jalen B. Gym Member > "Zen Planner is easy to use and very responsive." [See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___3005918) LM Liz M. CEO > "Zenplanner offers some options to integrate with our existing website, but it didn't work in every..." [See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___2544083) AA Antwan A. Manager > "Its so easy to lean and use." [See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___6479982) AS Amber S. Business Administrator > "I find that this tool took a little bit of getting used to, meaning it is not the most user friendly." [See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___7113492) RK Ryan K. Personal Trainer > "How easy it is to use." [See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___4003248) JT John T. Front Desk Associate > "I tried to contact support when the system was completely malfunctioning, and they were completely..." [See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___6629541) RB Ryan B. VP, Digital Strategy > "Zen Planner is a simple and easy-to-use software." [See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___2906295) AB Avigayil B. Director > "With the amount of negative reviews detailing similar experiences in recent years, I'm shocked they get..." [See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___6658184) TW Tristin W. Head Personal Trainer > "Zen planner is super user friendly and their customer support is amazing." [See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___7168354) JR Justin R. Owner > "Very difficult to get customer survice. Or get anyone to get back to you." [See full review](https://www.capterra.com/p/134351/Zen-Planner/#SoftwareAdvice___6883732) SM Stephanie M. C.O.O. > "Their staff are super knowledgeable, patient and helpful when I call in with anything I need help with." [See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___7090413) RR Richard R. President > "In fact, "customer service is a misnomer; it is actually customer disservice." [See full review](https://www.capterra.com/p/134351/Zen-Planner/#Capterra___6270736) [View Reviews](https://www.capterra.com/p/134351/Zen-Planner/reviews/) ## User interface 4.86 (243) [Zen Planner](https://www.capterra.com/p/134351/Zen-Planner/) 4.26 (270) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features LegitFit Top features 49/50 - Access Controls/Permissions - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Appointment Management - Attendance Management - Attendance Tracking - Automated Collections - Autonomous Task Execution - Billing & Invoicing - Booking Management - Calendar Management - Capacity Management - Class Registration - Class Scheduling - Client Management - Client Portal - Community Management - Contract Creation - Credit Card Processing - CRM - Cross-system Integration - Customer Database - Customer Engagement - Customizable Branding - Customizable Forms - Customizable Reports - Customizable Templates - Data Collection - Data Import/Export - Discount Management - Email Campaign Management - Event Calendar - Event Management - Facility Scheduling - Fitness Performance Tracking - Fitness Plan - For Gyms - For Yoga/Pilates Studios - Generative AI - Group Scheduling - Instructor Management - Lead Management - Marketing Automation - Marketing Tools - Member Portal - Membership Management - Merchandise Sales - Mobile Access [See all features](https://www.capterra.com/p/190526/LegitFit/#features) Zen Planner 38/50 - Access Controls/Permissions - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Appointment Management - Attendance Management - Attendance Tracking - Automated Collections - Autonomous Task Execution - Billing & Invoicing - Booking Management - Calendar Management - Capacity Management - Class Registration - Class Scheduling - Client Management - Client Portal - Community Management - Contract Creation - Credit Card Processing - CRM - Cross-system Integration - Customer Database - Customer Engagement - Customizable Branding - Customizable Forms - Customizable Reports - Customizable Templates - Data Collection - Data Import/Export - Discount Management - Email Campaign Management - Event Calendar - Event Management - Facility Scheduling - Fitness Performance Tracking - Fitness Plan - For Gyms - For Yoga/Pilates Studios - Generative AI - Group Scheduling - Instructor Management - Lead Management - Marketing Automation - Marketing Tools - Member Portal - Membership Management - Merchandise Sales - Mobile Access [See all features](https://www.capterra.com/p/134351/Zen-Planner/#features) ### Recognition LegitFit is recognized as a top-rated tool in 1 Capterra Shortlist reports Zen Planner is recognized as a top-rated tool in 2 Capterra Shortlist reports ### Deployment & support LegitFit Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Zen Planner Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details LegitFit - By LegitFit - Located in Ireland - Founded in 2017 Zen Planner - By Daxko - Located in United States - Founded in 2006 ## 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