Resource Guru vs Silverbucket: Which is a better fit?

It looks great, the daily update emails are really helpful, it's very easy to use and the reporting is incredibly useful.

The job tagging/ticketing can be difficult to navigate and seems to miss out/ not display other tickets in the same job hierarchy.

Love this software and the interface is so easy to use. I like that I can add resources that are not people and move things around with ease.

As soon as no more resources are available, the time table becomes confusing.

I like a very nice and easy possibility of reports, and how easy I can find and shedule people which I need.

If someone else books your work, they have to delete or change it. If my schedule changes and the booker is not available to change it then it causes problems on my end.

The daily/weekly tracker is very useful and the ability to plan ahead is a godsend.

I think I'm missing the possibility to attach documents to tasks.

A huge shout-out to SB's Support - they are really friendly and typically can solve issues very efficiently. I really like working with them.

Silverbucket is in a tough situatiation at the moment. The mother company restricts the data.

Customers service is super fast and overall easy to use is most important for us.

Utilization rate report is missing the individual person selection, Utilization rate report does not calculate Total in case the person did not work for the full selected period (for example a year).

It gives excellent view to personnel workload and its timing, very useful in many cases.

Integrations problems and would like to see more detail in projects.

Good experience, easy to collaborate with and overall we had a quite painless implementation.