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DialMyCalls vs 8x8 Contact Center: Which is a better fit?

Updated on January 19th, 2025
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Summary
Features in Emergency Notification
26
Best performer
31
  • Access Controls/Permissions
  • API
  • Campus Notifications
8
31
  • Real-Time Monitoring
User satisfaction
4.8
User reviews51
Ease of use
4.8
Functionality
4.6
Value for money
4.6
Customer support
4.6
4.2
User reviews45
Ease of use
4.4
Functionality
4.2
Value for money
4.2
Customer support
3.9
Price starts from
Not provided by vendor
Free version
Free trial
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Monthly subscription
Free version
Free trial
Best for

We're used by over 50,000 businesses, churches, municipalities, non profits, utility companies, and many different types of groups. Anyone who has a group of people that need to be notified quickly.

Mid Market and Enterprise Companies who require call center technology.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
No video reviews yet
No video reviews yet
User interface
No videos provided by vendor
No videos provided by vendor
134493
4 screenshots
246510
3 screenshots

DialMyCalls

Top Features
26/31
  • Event Triggered Actions
  • Geolocation
  • Push Notifications
  • Real-Time Monitoring
  • Scenario Planning
  • Access Controls/Permissions
  • Activity Dashboard
  • API
  • Campus Notifications
  • Chat/Messaging
  • Communication Management
  • Contact Database
  • Contact Management
  • Email Alerts
  • Incident Management
  • Interaction Tracking
  • Mass Notifications
  • Mobile Access
  • Mobile Alerts
  • Multi-Channel Communication
  • Multi-Language Alerts
  • Real-Time Notifications
  • Reminders
  • Reporting/Analytics
  • Risk Alerts
  • Scheduling
  • SMS Messaging
  • Templates
  • Third-Party Integrations
  • Two-Way Communication
  • User Management
See All features
Hide Emergency Notification Software Features -

8x8 Contact Center

8/31
Show Emergency Notification Software Features +

DialMyCalls

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8x8 Contact Center

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DialMyCalls
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
8x8 Contact Center
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
DialMyCalls
  • By OnTimeTelecom
  • Located in United States
  • Founded in 2007
8x8 Contact Center
  • By 8X8
  • Located in United States
  • Founded in 1987
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