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Salesforce Marketing Cloud Account Engagement vs Sortd for Sales: Which is a better fit?

Updated on January 26th, 2025
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Summary
Key features rated by users
Features selected based on 11,011 reviews from Email Management users.
% Fit
Missing features
Not enough reviews
Feature ratings
Email Distribution
4.5
Inbox Management
NA
Access Controls/Permissions
4.1
Spam Blocker
4.3
Campaign Analytics
4.5
% Fit
Missing features
Not enough reviews
Feature ratings
Email Distribution
NA
Inbox Management
--
Access Controls/Permissions
NA
Spam Blocker
NA
Campaign Analytics
NA
User satisfaction
4.1
User reviews650
Ease of use
3.8
Functionality
4.0
Value for money
3.8
Customer support
3.9
4.2
User reviews17
Ease of use
4.3
Functionality
4.0
Value for money
4.4
Customer support
3.5
Price starts from
Monthly subscription
Free version
Free trial
Monthly subscription
Free version
Free trial
Best for

Organizations that use online marketing for lead generation

Sortd transforms your Gmail into a powerful Sales tool. For individuals and teams who spend a lot of time in email and spreadsheets ... for people who want a better way to keep track of work.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
video-4d11c034-81d2-4c7f-eeb5-08da4ff468bd
Sabal A
Data and Impact Associate
4.0

Sabal: Hi, my name's Sabal. I am a data impact associate. I give Pardot a review of four out of five stars, and for more reviews, see below. Before my organization started using Pardot, we were on eTapestry's built-in mass email communication software system. It wasn't working for us because it was a technology of the past. It was very clunky. We had a very limited amount of mailable prospects we had, and it was very manual, and the resolution for videos, images wasn't the best. The first biggest selling point for Pardot was its native integration with Salesforce. So now whenever we have a contact in Salesforce, it's automatically synced to Pardot, which makes it a lot easier for my team to use and navigate. And the second reason why we chose Pardot is because of its really intelligent tools, such as Engagement Studio where we can automate a lot of our tasks and be a much more efficient organization. Pardot definitely is not the easiest tool to use. We have to hire consultants to help us build it and integrate it with Salesforce. It took us about a full year before we became confident with using Pardot, and every day my organization is still learning more things that the tool can do for us. If you're a small team and want to be super efficient, Pardot is a great tool for you because it takes a lot of the manual work out, especially with drip campaigns and a lot of its automation tools.

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User interface
134593 video thumbnail}
1 Video
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134593
2 screenshots
No screenshots provided by vendor
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Access Controls/Permissions
207
Important
Activity Dashboard
388
Important

Salesforce Marketing Cloud Account Engagement

Top Features
31/45
  • Canned Responses
  • Data Recovery
  • Inbox Management
  • Mobile App
  • Multiple User Accounts
  • Prioritization
  • Queue Management
  • Real-Time Monitoring
  • Routing
  • Shared Inboxes
  • Signature Management
  • Support Ticket Management
  • Tagging
  • Whitelisting/Blacklisting
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
  • API
  • Archiving & Retention
  • Autoresponders
  • Campaign Analytics
  • Campaign Management
  • Chat/Messaging
  • Collaboration Tools
  • Contact Management
  • Customer Segmentation
  • Customizable Fields
  • Customizable Forms
  • Customizable Templates
  • Drag & Drop
  • Email Distribution
  • Email Marketing
  • Email Monitoring
  • Email Templates
  • Email Tracking
  • Process/Workflow Automation
  • Real-Time Analytics
  • Real-Time Reporting
  • Reporting/Analytics
  • Response Management
  • Search/Filter
  • Social Media Integration
  • Spam Blocker
  • Third-Party Integrations
  • Workflow Management
See All features
Hide Email Management Software Features -

Sortd for Sales

6/45
Show Email Management Software Features +

Salesforce Marketing Cloud Account Engagement

Sortd for Sales

--

Salesforce Marketing Cloud Account Engagement
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Sortd for Sales
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Salesforce Marketing Cloud Account Engagement
  • By Salesforce
  • Located in United States
  • Founded in 2003
Sortd for Sales
  • By Sortd
  • Located in United States
  • Founded in 2017
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