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Over 100,000 customers in more than 120 countries use HubSpot's software to attract, engage, and delight their customers.
Organizations that use online marketing for lead generation
Analytics tracking and lead capture are super easy to use and implement. I find the reporting on communication and reading analytics super useful and impactful in strategic planning.
Does not have integration with Microsoft ads so tracking the performance of search ads in Bing is difficult. Most landing page templates are ugly and hard to configure.
I love the workflows and granular data you can dig into with Hubspot. It makes marketing tasks very exciting and fun to design.
For the non advanced/experienced users, some features can be confusing, also, we had some problems with email delivery. Pricing for Brazil is extremely high, due to currency exchange.
This is amazing all in one marketing platform. This is great marketing platform to be connected with clients.
Sometimes the lessons are a bit hard for me and a lot of information could be a bit confusing.
In general, I would describe this very wonderful experience with your company, which is distinguished by its wonderful style and dealings, and this is the most important thing to me.
Also, workflows can be confused in their elaboration. Recomendation: Test before you start on.
It integrates seamlessly with Salesforce, which makes it a really good addition. I like how customizable it is and the visualization options it offers.
Filter logic is absolutely miserable. There is no Boolean logic in the tool (going back to my point on "simplicity"), which is horrific for building out any type of complex filters for segments.
Great visibilty into customers, ease of implementation and good support from vendor. Brings valuable visibility to reps.
It offers very limited set of features, which don't work quite as expected, the support is terribly lazy, and all that comes at a price much higher than that of the competition.
Lastly, support is excellent. Salesforce Trailblazer is fantastic for self-guided-training, the documentation is up-to-date and accurate, and support tickets are answered promptly and knowledgeably.
Whether it was over complicated work flows, inconsistent reporting or terrible customer support - there was always a bad experience that made people hesitant about whether they could manage Pardot.
Great features and capabilities to develop and maintain workflows for Lead Management and Nurturing. Provides ability to deliver personalized messages for prospects and customers in real time.
Multiple ways of accomplishing the same results make it a tad bit confusing. Also, in-built connectors are limited as compared to some of the other alternatives.
Yongmei: Hi, my name is Yongmei. I'm the operations manager at BCR Publishing. Our company has around 10 staff, and I would give five out of five for HubSpot for rating. We use HubSpot for storing our contacts, our clients contacts, information, and also for marketing emails. It is user-friendly, and it's very easy to use, very intuitive, and it's just so simple to use. You don't really need any training. You get to just go around, learn it in five minutes. I can't think of anything really. Actually, I'm thinking a bit more about what I like about HubSpot because of the support is really, really very helpful, very fast and very right to the point. And also as for the deliverability, because we have used other marketing platform as well, but compared to HubSpot, the deliverability is much higher in HubSpot.
Sabal: Hi, my name's Sabal. I am a data impact associate. I give Pardot a review of four out of five stars, and for more reviews, see below. Before my organization started using Pardot, we were on eTapestry's built-in mass email communication software system. It wasn't working for us because it was a technology of the past. It was very clunky. We had a very limited amount of mailable prospects we had, and it was very manual, and the resolution for videos, images wasn't the best. The first biggest selling point for Pardot was its native integration with Salesforce. So now whenever we have a contact in Salesforce, it's automatically synced to Pardot, which makes it a lot easier for my team to use and navigate. And the second reason why we chose Pardot is because of its really intelligent tools, such as Engagement Studio where we can automate a lot of our tasks and be a much more efficient organization. Pardot definitely is not the easiest tool to use. We have to hire consultants to help us build it and integrate it with Salesforce. It took us about a full year before we became confident with using Pardot, and every day my organization is still learning more things that the tool can do for us. If you're a small team and want to be super efficient, Pardot is a great tool for you because it takes a lot of the manual work out, especially with drip campaigns and a lot of its automation tools.
Prioritize real-user-identified key features according to your needs to find your best fit.
HubSpot Marketing Hub
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