# Motive Software 2026: Features, Integrations, Pros & Cons | Capterra > Capterra's in-depth exploration of Motive Software's capabilities reveals its suitability for various software needs and provides a comprehensive overview of Motive Software pricing, features, integrations, and potential alternatives. Source: https://www.capterra.com/compare/134629-138669/Fleet-Manager-vs-Motive --- # Motive Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 7, 2025 Written byAmita Jain Amita Jain Amita Jain is a senior writer for Capterra, covering finance technology with a focus on expense management and accounting solutions for small and midsize businesses. Her work has been featured in Careers360, among other publications. [See bio & all articles](https://www.capterra.com/resources/author/ajain/) Edited byMarcela Gava Marcela Gava Marcela Gava is a senior content analyst at Capterra, covering the latest trends in technology, with a focus on cybersecurity, finance, marketing, and digital culture. Her research has been featured in Brazilian media outlets such as Folha de... [See bio & all articles](https://www.capterra.com/resources/author/marcela-gava/) Written by [Amita Jain](https://www.capterra.com/resources/author/ajain/) Amita Jain is a senior writer for Capterra, covering finance technology with a focus on expense management and accounting solutions for small and midsize businesses. Her work has been featured in Careers360, among other publications. Edited by [Marcela Gava](https://www.capterra.com/resources/author/marcela-gava/) Marcela Gava is a senior content analyst at Capterra, covering the latest trends in technology, with a focus on cybersecurity, finance, marketing, and digital culture. Her research has been featured in Brazilian media outlets such as Folha de S. Paulo, G1, Época Negócios, PEGN, and Forbes Brazil. [Key takeaways](#key-takeaways)[Our verdict](#our-verdict)[Alternatives](#alternatives)[Users](#users)[Pros and Cons](#pros-cons)[Interface](#interface)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Motive Motive Overview: ### Key takeaways Insights from verified Capterra reviews Motive helps businesses manage fleet operations through automated trip logs, GPS tracking, and compliance tools. Most reviews come from small firms, but midsize and enterprise users also cite value in mileage reporting and audit readiness. Historical data access and real-time dashboards stand out, while pricing and contract rigidity are common drawbacks. Recent updates include mobile live streaming and AI-powered license capture. ### Our verdict Motive suits buyers who need daily fleet visibility and automated compliance without building custom workflows. It simplifies log management and trip tracking, but buyers should weigh pricing flexibility and integration depth before committing. Overall rating Based on 1,687 user reviews Reviews sentiment Positive 89% Neutral 5% Negative 6% Pros & cons Streamlined daily operations Highly intuitive user experience High and inflexible costs Restrictive contract policies Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Motive alternatives Motive supports trip logging, fleet tracking, and compliance reporting. But if your team needs a simpler interface, flexible contracts, or deeper integrations, it may not be the right fit. Highest Rated [4.9 (211)](https://www.capterra.com/p/152816/ClearPathGPS/reviews/) Starting price Contact vendor for pricing [4.7 (356)](https://www.capterra.com/p/131389/Elite-EXTRA/reviews/) Starting price $24.00 Per User, Per Month [4.2 (233)](https://www.capterra.com/p/29249/Express/reviews/) Starting price Contact vendor for pricing [Samsara](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/) [4.5 (938)](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/reviews/) Starting price Contact vendor for pricing [Learn More](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/) [View all alternatives](https://www.capterra.com/p/138669/Motive/alternatives/) ## Who uses Motive? Based on Capterra reviews from the past 3 years Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Streamlined daily operations 93% positive reviews out of 396 Most users comment ease of use simplifies business management, trip tracking, and onboarding for all experience levels. Todd M LOGISTICS MANAGER, 11 - 50 employees. "STREAMLINING INTEGRATION IN TO OUR EVERYDAY USE WAS EASy." High and inflexible costs 70% negative reviews out of 164 Some users report pricing is expensive, with limited refunds, hidden fees, and mandatory long-term commitments. Danny R Owner, 1 employee. "Overall the Motive functionality works but based on the pricing and the wasted hours it took for me to rectify the issue of being overcharged it is unlikely I will use Motive moving forward." Highly intuitive user experience 91% positive reviews out of 70 Most reviewers describe the user interface as very accessible, allowing quick navigation and easy information retrieval. Restrictive contract policies 89% negative reviews out of 72 Most reviewers indicate contract management is inflexible, with difficult cancellation, auto-renewals, and poor support. Jared L President, 2 - 10 employees. "They make it truly impossible to downgrade or cancel until we hit their auto renewal period again and are unable to downgrade for another year." Effortless self-installation process 100% positive reviews out of 62 Most users report installation is straightforward, with clear instructions and minimal technical expertise required. Frequent truck-device connectivity issues 65% negative reviews out of 37 Some users say truck connection problems include unreliable cables, disconnections, and challenges with certain vehicle models. David Y Driver, 1 employee. "The cord from the plug in to the ELD unit is way too big." ## Motive's interface Motive’s interface is built for quick access to trip logs, vehicle status, and driver data. Most users navigate it daily. The dashboard layout is generally clear, though some mention friction with layout changes and difficulty locating specific reports. 2+ Amita Jain Motive’s dashboard makes fleet activity easy to monitor at a glance. Accessing deeper settings or archived reports may take extra steps. If your workflows rely on fast access to historical data, expect a short adjustment period. Ease of Use 4.4 (1,687) 4.4 Based on 1,687 reviews ## Key features View by: These features have been rated as most important by users based on their reviews. View by: Get Advice We can help you find the software with the features you need. Amita Jain Motive’s top-rated features simplify compliance, reduce manual tracking, and improve fleet visibility. Reviewers consistently highlight how automated logs, real-time dashboards, and location tools help teams stay ahead of audits and daily operations. Features 4.4 (1,687) 4.4 Based on 1,687 reviews The Motive features below were rated the highest by our reviewers. Our commentary is based on reviewer sentiment and collective feedback from reviews published in the past two years. Historical reporting 4.5 (72) 72 reviewers rated this feature Provides long-term visibility into routes, mileage, and driver activity. Reviewers rely on it for audits, IFTA reporting, and compliance tracking. Access to older logs and backed-up trip data is seen as a major operational advantage. Activity dashboard 4.3 (99) 99 reviewers rated this feature Supports real-time monitoring of driver locations, vehicle status, and alerts. Reviewers highlight its clarity and accessibility, especially for safety checks and insurance audits. Some mention layout quirks, but most value the overview map and fault code visibility. Trip logs 4.3 (625) 625 reviewers rated this feature Automates driver activity tracking for DOT compliance and IFTA tax filing. Users find the logs accurate and easy to edit, with strong audit support. Some note occasional bugs and interface issues, but most prefer it over manual logging. Vehicle tracking 4.2 (72) 72 reviewers rated this feature Provides real-time location data for dispatch, scheduling, and emergency response. Reviewers appreciate being able to verify truck positions without contacting drivers. While a few mention reliability concerns, most see it as essential for load management. Mileage tracking 4.2 (638) 638 reviewers rated this feature Automates mileage capture for tax reporting and maintenance planning. Users value its accuracy and time-saving benefits, especially for payroll and cost analysis. Some mention odometer discrepancies and tiered access, but overall see it as a key efficiency tool. Geolocation 4.1 (124) 124 reviewers rated this feature Delivers precise vehicle and asset location data to support dispatch, roadside assistance, and entry/exit tracking. Reviewers note its accuracy and operational impact, though some mention delays in geofence alerts and a desire for more features. AI dashcam 0 reviewers rated this feature Analyzes driving behavior using computer vision. Helps identify risky events, reduce false alerts, and coach drivers in real time. Footage is stored securely and used for insurance or legal purposes. Accident management 0 reviewers rated this feature Automates incident detection and reporting, allowing fleet managers to respond quickly and document events accurately. Includes video evidence, location data, and driver context to streamline post-accident workflows and reduce liability exposure. Spend management 0 reviewers rated this feature Tracks fuel purchases, maintenance costs, and driver expenses in one dashboard. Helps monitor trends, flag anomalies, and optimize budgets across vehicles and departments. Equipment monitoring 0 reviewers rated this feature Provides real-time visibility into trailers, machinery, and other assets. Tracks location, usage, and condition to prevent loss and support maintenance planning. AI-powered driver’s license capture 0 reviewers rated this feature Automates the process of collecting and verifying driver license data using computer vision. Helps reduce manual entry errors and speeds up onboarding. Live stream 0 reviewers rated this feature Enables dispatchers and fleet managers to view live dashcam footage from mobile devices. Supports real-time decision-making during transit. Unidentified trips review 0 reviewers rated this feature Prompts drivers to review and accept matched trips during login. Reduces admin follow-up and improves compliance. Granular coaching permissions 0 reviewers rated this feature Allows admins to assign coaching access by role or region. Improves oversight and limits unnecessary visibility. All key features (122) Define levels of authorization for access to specific files or systems 100.00% of 1 reviewers that rated this feature as important or highly important Automates incident detection and reporting, allowing fleet managers to respond quickly and document events accurately. Includes video evidence, location data, and driver context to streamline post-accident workflows and reduce liability exposure. 0 reviewers rated this feature Integrate with a third-party accounting system 0% of 0 reviewers... Supports real-time monitoring of driver locations, vehicle status, and alerts. Reviewers highlight its clarity and accessibility, especially for safety checks and insurance audits. Some mention layout quirks, but most value the overview map and fault code visibility. 99 reviewers rated this feature Track and document all activities across devices, networks, and other systems 61.90% of 21 reviewers that rated this feature as important or highly important Generate one-off reports that meet information requirements 0% of 0 reviewers... Analyzes driving behavior using computer vision. Helps identify risky events, reduce false alerts, and coach drivers in real time. Footage is stored securely and used for insurance or legal purposes. 0 reviewers rated this feature Automates the process of collecting and verifying driver license data using computer vision. Helps reduce manual entry errors and speeds up onboarding. 0 reviewers rated this feature Software program that continuously adjusts its behavior based on observed data 0% of 0 reviewers... System alerts about the need to escalate an issue or request 0% of 0 reviewers... Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges 52.11% of 71 reviewers that rated this feature as important or highly important Application programming interface that allows for integration with other systems/databases 100.00% of 1 reviewers that rated this feature as important or highly important Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle 45.16% of 31 reviewers that rated this feature as important or highly important Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws 100.00% of 2 reviewers that rated this feature as important or highly important A record of all activities within the system, including user access, changes made, etc. 0% of 0 reviewers... Automatically create schedules based on business needs or employee availability and qualifications 0% of 0 reviewers... Create, manage, and send invoices or bills to customers 28.51% of 249 reviewers that rated this feature as important or highly important Track actual spending to ensure it's in line with the planned budget 0% of 0 reviewers... Find, compare, and select the most time/cost-effective freight carrier 0% of 0 reviewers... Track and manage adherence to policies for any service, product, process, or supplier 58.89% of 180 reviewers that rated this feature as important or highly important Process to track, record, and analyze expenses that occurred over the entire duration of a given project 0% of 0 reviewers... A website or login for customers to access information 0% of 0 reviewers... Customize data fields to support various needs and use cases 0% of 0 reviewers... Customize contracts and forms to collect specific information 0.00% of 6 reviewers that rated this feature as important or highly important Alter the layout and content of reports 0% of 0 reviewers... Import and export data to and from software applications 100.00% of 1 reviewers that rated this feature as important or highly important Graphical representation of data 0% of 0 reviewers... Track item deliveries through dispatch notifications, status and location tracking, and ETA updates 59.26% of 27 reviewers that rated this feature as important or highly important Manage sending personnel and resources to a site as needed 32.84% of 472 reviewers that rated this feature as important or highly important Store, manage, and track all electronic documents in a centralized location 36.36% of 33 reviewers that rated this feature as important or highly important Generate estimated arrival times for drivers to keep back office or customers informed 0% of 0 reviewers... Track all personnel who operate company vehicles 45.86% of 471 reviewers that rated this feature as important or highly important Digitally sign online documents 0% of 0 reviewers... Receive and/or send email notifications for urgent updates, requests, or other information 0% of 0 reviewers... Track employee schedules, availability, and performance across projects and tasks 42.45% of 139 reviewers that rated this feature as important or highly important Manage procedures that ensure organizational equipment remains in working condition 0% of 0 reviewers... Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed 0% of 0 reviewers... Provides real-time visibility into trailers, machinery, and other assets. Tracks location, usage, and condition to prevent loss and support maintenance planning. 0 reviewers rated this feature Track the location of specific equipment at all times 0% of 0 reviewers... Monitor and record expenses such as purchases or charges incurred 0.00% of 1 reviewers that rated this feature as important or highly important Store and access documents, forms, and photos in one centralized place 0% of 0 reviewers... Management of commercial motor vehicles for work-related purposes 0% of 0 reviewers... Primarily serving architecture, engineering, and construction industry professionals 0% of 0 reviewers... Intended to be used by freight brokers and logistics companies 100.00% of 1 reviewers that rated this feature as important or highly important Helps Oil & Gas industry manage operations from exploration to data analysis, distribution, asset/financial management, and more. 0% of 0 reviewers... Store, manage and track all forms in a centralized location 0% of 0 reviewers... Monitor fuel consumption and optimize fuel usage 36.40% of 228 reviewers that rated this feature as important or highly important Monitor and track fuel consumption and costs 0% of 0 reviewers... Virtual perimeter for a real-world geographic area 0% of 0 reviewers... Visualize locations on a map 41.54% of 65 reviewers that rated this feature as important or highly important Delivers precise vehicle and asset location data to support dispatch, roadside assistance, and entry/exit tracking. Reviewers note its accuracy and operational impact, though some mention delays in geofence alerts and a desire for more features. 124 reviewers rated this feature GPS lets you track vehicles live, update customers, and assist in emergencies. Reviewers appreciate its accuracy and reliability for dispatch and compliance, but some mention delays in location updates and connection loss in rural areas. 52.70% of 408 reviewers that rated this feature as important or highly important Allows admins to assign coaching access by role or region. Improves oversight and limits unnecessary visibility. 0 reviewers rated this feature A visual display that uses a color spectrum to show how visitors interact with areas of a web page 0% of 0 reviewers... Provides long-term visibility into routes, mileage, and driver activity. Reviewers rely on it for audits, IFTA reporting, and compliance tracking. Access to older logs and backed-up trip data is seen as a major operational advantage. 72 reviewers rated this feature International Fuel Tax Agreement (IFTA) simplifies fuel tax reporting for trucking companies and carriers 0% of 0 reviewers... Report and update incidents related to health or workplace injuries that occur on a job or en route to a job site 39.42% of 104 reviewers that rated this feature as important or highly important Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards 49.73% of 183 reviewers that rated this feature as important or highly important Track and manage inventory levels to maintain proper supply 36.61% of 112 reviewers that rated this feature as important or highly important Captures invoice data and maintains comprehensive records for auditing and reporting purposes 0.00% of 2 reviewers that rated this feature as important or highly important Calculate total itemized costs, including initial costs and any changes 0% of 0 reviewers... Track driver locations on a map in real time 0% of 0 reviewers... Enables dispatchers and fleet managers to view live dashcam footage from mobile devices. Supports real-time decision-making during transit. 0 reviewers rated this feature Set up process for efficient load building, routing, and distribution 23.88% of 134 reviewers that rated this feature as important or highly important Identify the physical location of an individual, asset, device, etc. 52.94% of 34 reviewers that rated this feature as important or highly important Management of the flow of things between point of origin and point of consumption. 0% of 0 reviewers... Manage, maintain and track the performance of assets and equipment 35.31% of 354 reviewers that rated this feature as important or highly important Schedule predetermined or ad hoc maintenance services and labor requests 0.00% of 1 reviewers that rated this feature as important or highly important Automates mileage capture for tax reporting and maintenance planning. Users value its accuracy and time-saving benefits, especially for payroll and cost analysis. Some mention odometer discrepancies and tiered access, but overall see it as a key efficiency tool. 638 reviewers rated this feature Access software remotely via mobile devices 66.15% of 130 reviewers that rated this feature as important or highly important Notifications via mobile devices 0% of 0 reviewers... Access the system via a mobile application 0% of 0 reviewers... Capture signatures via mobile devices 0% of 0 reviewers... Track the time and location worked by employees via mobile device 0% of 0 reviewers... Observe and track the demand, usage, progress or quality of a system, product, or user 0% of 0 reviewers... Manage and support multiple locations 0% of 0 reviewers... A set of indicators that tracks the performance of networks, applications, systems, teams, etc. 0% of 0 reviewers... Predict future data based on historical data sets 0% of 0 reviewers... Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements 50.00% of 8 reviewers that rated this feature as important or highly important Reporting on how each user, task or process has advanced since its initiation 0% of 0 reviewers... Create, send, and track purchase orders and their statuses 0% of 0 reviewers... Integrates with QuickBooks 0% of 0 reviewers... Analyze and gain insights into data in real-time 0% of 0 reviewers... Receive data and information in real time 0% of 0 reviewers... This capability gives you instant visibility into vehicle location, driving status, and engine health. Reviewers appreciate real-time alerts, geo-fencing, and improved dispatching, though some mention tracking delays in remote areas and occasional glitches. 59.44% of 323 reviewers that rated this feature as important or highly important Notifications that are delivered to users as soon as an event occurs 30.00% of 10 reviewers that rated this feature as important or highly important Active reporting of data and metrics 56.38% of 149 reviewers that rated this feature as important or highly important Receive system updates as soon as any changes are made 100.00% of 1 reviewers that rated this feature as important or highly important Ability to record, store, update, and retrieve information 0.00% of 4 reviewers that rated this feature as important or highly important Timed notification for any upcoming task, deadline, appointment, or activity 0% of 0 reviewers... Allows service businesses to track ongoing repairs 41.38% of 29 reviewers that rated this feature as important or highly important Collection, analysis, and representation of numerical data and generation of reports to understand various patterns 75.00% of 20 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data 15.38% of 13 reviewers that rated this feature as important or highly important Process of planning, scheduling and executing the optimal and effective use of human capital across projects 0% of 0 reviewers... Initiate collection and analysis of known risks 100.00% of 3 reviewers that rated this feature as important or highly important Set & manage permission levels based on user roles and restrict access to only authorized individuals 0% of 0 reviewers... Track past routes to better plan and optimize repeat trips 45.56% of 169 reviewers that rated this feature as important or highly important Finding the most optimal routes for drivers based on various factors and constraints 25.00% of 12 reviewers that rated this feature as important or highly important Plan daily routes to optimize employee scheduling and provide directions 26.09% of 46 reviewers that rated this feature as important or highly important Safety management helps you monitor driving habits, receive alerts for unsafe actions, and maintain DOT compliance. Some reviewers find weekly safety reports and in-app notifications valuable, but others feel incident reporting can be overly critical and technical support slow. 46.60% of 397 reviewers that rated this feature as important or highly important Plan availability and assign specific time slots for tasks and resources 30.65% of 261 reviewers that rated this feature as important or highly important Search and filter data across systems to locate required information by entering keywords or certain criteria 51.72% of 29 reviewers that rated this feature as important or highly important Track work performed and resources used for past customers, sites, or assets 0% of 0 reviewers... The software will assign a tracking number associated to the order number to track the physical progress of the package in delivery. 21.74% of 23 reviewers that rated this feature as important or highly important Send messages via SMS 0% of 0 reviewers... Review and uncover trends in spending activity 0% of 0 reviewers... Tracks fuel purchases, maintenance costs, and driver expenses in one dashboard. Helps monitor trends, flag anomalies, and optimize budgets across vehicles and departments. 0 reviewers rated this feature Track the status over time for a request, process, asset, or transaction 0.00% of 2 reviewers that rated this feature as important or highly important Oversee technicians and track their assigned work orders 0% of 0 reviewers... Organize customer data and accounts by user or geography 47.37% of 38 reviewers that rated this feature as important or highly important Set up connections to third-party platforms to improve business processes 31.82% of 44 reviewers that rated this feature as important or highly important Measure and track time including hours worked and paid time off (PTO) 0% of 0 reviewers... Organize and track the physical movement of goods from one location to another 46.15% of 26 reviewers that rated this feature as important or highly important Automates driver activity tracking for DOT compliance and IFTA tax filing. Users find the logs accurate and easy to edit, with strong audit support. Some note occasional bugs and interface issues, but most prefer it over manual logging. 625 reviewers rated this feature Prompts drivers to review and accept matched trips during login. Reduces admin follow-up and improves compliance. 0 reviewers rated this feature Allows fleets and service businesses to track information about their vehicles. 71.43% of 7 reviewers that rated this feature as important or highly important Track and monitor how vehicles are used 42.49% of 346 reviewers that rated this feature as important or highly important Provides real-time location data for dispatch, scheduling, and emergency response. Reviewers appreciate being able to verify truck positions without contacting drivers. While a few mention reliability concerns, most see it as essential for load management. 72 reviewers rated this feature Identify and flag system, guidelines, or branding violations/suspicious behavior by users, customers, vendors, or partners. 58.54% of 41 reviewers that rated this feature as important or highly important Manage and track operations and inventory within warehouses 20.00% of 5 reviewers that rated this feature as important or highly important Creating, assign, and track jobs and/or tasks for work orders 0.00% of 1 reviewers that rated this feature as important or highly important Create, design and manage workflows for repetitive tasks 100.00% of 1 reviewers that rated this feature as important or highly important Get Advice We can help you find the software with the features you need. Amita Jain Motive’s top-rated features simplify compliance, reduce manual tracking, and improve fleet visibility. Reviewers consistently highlight how automated logs, real-time dashboards, and location tools help teams stay ahead of audits and daily operations. Features 4.4 (1,687) 4.4 Based on 1,687 reviews ## Pricing Motive doesn’t list pricing publicly. It offers custom quotes based on your business needs—contract length and selected features affect cost. To help SMBs estimate, we analyzed recent buyer data: most budget around $31 per vehicle, per month, with higher spend for automation or real-time tracking. ### Starting price Contact vendor for pricing Free trial not available Amita Jain Senior Content Analyst SMBs often spend above baseline when they need audit-ready logs and mobile tracking. Quotes usually reflect your team size and the features you prioritize. Value for money 4.2 (1,553) 4.2 Based on 1,553 reviews ## Integrations Motive integrates with payroll, insurance, telematics, and transport systems. These native and third-party connections help unify workflows and reduce manual updates across fleet operations. Popular integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ monday.com](https://www.capterra.com/p/147657/monday-com/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Tableau](https://www.capterra.com/p/208764/Tableau/)[ Microsoft Power BI](https://www.capterra.com/p/176586/Power-BI/)[ MaintainX](https://www.capterra.com/p/179296/GetMaintainx/) Amita Jain Senior Content Analyst Connecting Motive with payroll, insurance, and transport management systems (TMSs) helps your finance team reduce errors, your dispatch team improve visibility, and your admins cut down on manual data entry across compliance and reporting. Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (1624) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (1,624) 4.4 Based on 1,624 reviews ## User reviews Overall rating 4.5 Based on 1,687 reviews Filter by rating 5(1134) 4(360) 3(91) 2(33) 1(69) Mentioned topic Sorted by most recent JB Jaspal B. Logistics specialist Transportation/Trucking/Railroad ### "Company employee" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 19, 2026 We are using motive for my than six years. Highly recommended.Live GPS is very useful feature.must for all. Pros Easy to understand and easy to use. Good app for both drivers and companies.Value for money as well. Cons Something we have to face network issues. Eld device glitch. Rest of the features are working perfectly. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JR Jack R. Accounting Specialist Accounting ### "Great reports, but file download is inconvenient" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 March 16, 2026 Pros There are many types of reports and they are useful. For example, Activity report has Summary and Detail. You can see total mileage by date and period. It is very easy to check driving miles and idle time when you calculating the driver pay. Cons Drivers upload log sheets as documents. When I download them directly, it creates a PDF file. The first page is a useless header. If I want the image only, I have to click and download from the inside. It's not convenient. Switched from [Samsara](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/) Samsara was expensive, so we changed to Motive. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 17, 2026 Thank you so much for your kind words! We're thrilled to hear about your great experience with Motive. Your satisfaction is our top priority, and it's incredibly rewarding to know that our efforts are making a positive impact. Your feedback is extremely important to us, as it helps us improve the customer experience. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. We look forward to serving you again soon! AP Alissa P. agent Transportation/Trucking/Railroad ### "Reliable Fleet Management and ELD Platform for Trucking Operations" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 12, 2026 solid fleet management system that helps us manage drivers, maintain compliance, and track vehicles .Once you become familiar with the platform, it can be a very useful tool for both safety and dispatch. Pros Everything in one place. Having ELD logs, GPS tracking, safety alerts, and driver data all in the same dashboard makes it easier to manage drivers and stay compliant. Cons Some of the settings or reports can be harder to locate at first . sometimes delays in syncing data between drivers and the dashboard. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 15, 2026 Thank you so much for your kind words! We're thrilled to hear about your great experience with Motive. Your satisfaction is our top priority, and it's incredibly rewarding to know that our efforts are making a positive impact. Your feedback is extremely important to us as it helps us improve the customer experience. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. We look forward to serving you again soon! BG Bob G. Safety Director Transportation/Trucking/Railroad ### "Safety Director" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 5, 2026 Let's go back to 2016 when I first had the chance to experience this awesome trucking ELD app and it's software when Motive used to be "Keep Truckin". One of the first to offer a free to use/ try before you buy kind of deal. It was a great way to let people experience what would soon be coming down the road in the near future for HOS compliance... Literally! It was good back then and has only gotten better! Fast forward to 2026, the same awesome service plus some added features that stand at the top of the leader board with the best ELD products on the market. User friendly software on both ends for the driver and office management personnel, all with full FMCSA Compliance. Pros Easy for drivers to use and operate. Backend office is simple and easy to manage. FMCSA compliance is top priority. Help was normally just a phone call away if needing assistance. Cons Sales department. Never push or be over bearing. Let the product sell itself... Customer Service wasn't to bad when needed Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 13, 2026 Thank you so much for your kind words! We're thrilled to hear about your great experience with Motive. Your satisfaction is our top priority, and it's incredibly rewarding to know that our efforts are making a positive impact. Your feedback is extremely important to us as it helps us improve the customer experience. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. We look forward to serving you again soon! RM ROBERT M. DOT Safety and Compliance manager Logistics and Supply Chain ### "Motive review" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 6/10 December 8, 2025 I was in the Safety and DOT Compliance role with Motive. I watched our events that came in from our drivers and kept up with some DOT inspections that were due. Pros One good thing about Motive was the accuracy of the location of our assets and the event detection that would come from one of our drivers. Cons The only Con from me for Motive was it is very hard to get ahold of a live customer service agent. They always wanted you to use AI chats. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 10, 2025 Thank you for the wonderful review! It's great to hear that you appreciate our service. Please help spread the word, and for any further queries, please feel free to reach out at support@gomotive.com or call our 24/7 Support Line at (855) 434-3564. We will be more than happy to assist you. PB Peter B. administrator Transportation/Trucking/Railroad ### "Motive is pretty good solution." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 September 25, 2025 over all motive works well, just wish they would make it so a driver could go total paperless in states that have tolls. Pros Motive is fairly easy to use, their desktop give easy access to vehicle tracking, as well as use of camera to record event. easy to download just need date and time of any incident you might want. we also use it for eld drive logging, lets us know if drive is short on hours or is in violation. maintenance tab helps keep track of up coming preventive maintenance that you may require. their billing is pretty standard in monthly or yearly charge. last DOT is very familiar with this system and have had no trouble getting info downloaded to them during an inspection. Cons biggest con is we run a lot of new york state toll roads and on ifta reports print out they do not break down toll miles vs regular road miles, just gives a total for the state. so drivers still have to manually keep a written record of toll miles. If you look at their faq page there it says they do but you have to go thru each trip, for each truck, each day. who has time to do that? customer service told us that after we called them on it. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor September 30, 2025 Thank you so much for your kind words! We're thrilled to hear about your great experience with Motive. Your satisfaction is our top priority, and it's incredibly rewarding to know that our efforts are making a positive impact. Your feedback is extremely important to us as it helps us improve the customer experience. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. EF Emerson F. Manager Wholesale ### "GREAT TRACKER" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 24, 2025 It's been wonderful mainly looking for the what the company is chasing up, and what our model is looking for Pros The maintenance feature, and the tracking way that the company use, saving money, planning routes, and can give us a good customer support. Cons There's any actually that we might consider at this time, once that all te features it's been very useful Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor September 26, 2025 Thank you so much for your kind words! We're thrilled to hear about your great experience with Motive. Your satisfaction is our top priority, and it's incredibly rewarding to know that our efforts are making a positive impact. Your feedback is extremely important to us as it helps us improve the customer experience. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. We look forward to serving you again soon! SS Sandro S. Maintenance fleet analyst Transportation/Trucking/Railroad ### "Transforming Fleet Safety and Efficiency" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 17, 2025 Our overall experience with Motive has been very positive. The platform has streamlined our fleet operations, improved safety, and given us much better visibility into day-to-day performance. It has become an essential tool for both management and drivers. Pros Motive’s real-time tracking and visibility of trucks and trailers has been one of the biggest pros. It allows us to monitor the fleet more efficiently, reduce downtime, and improve decision-making on the spot. 3. Cons The mobile app could be more user-friendly for drivers, especially when they need to upload documents or review logs quickly. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor September 24, 2025 Thank you so much for your kind words! We're thrilled to hear about your great experience with Motive. Your satisfaction is our top priority, and it's incredibly rewarding to know that our efforts are making a positive impact. Your feedback is extremely important to us as it helps us improve the customer experience. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. We look forward to serving you again soon! EN Elizabeth N. General foreman Construction ### "Nature vs nurture" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 September 17, 2025 I see the overall value of the camera & see that it has made many drivers more aware while driving to stay focused on the task at hand., accident free. Pros I like that several times when there was a possible circumstance beyond my control, that could have lead to an accident(but did not) the camera is there to be my back up! Cons It keeps telling me to buckle up(which I do actually appreciate) when I'm already wearing it. It's not covered up by clothing or anything else. Also, when in heavy traffic, I always back up or slow down to allow for space between myself & traffic in front of me yet I'll get a reminder to not follow so close. I usually try to count the appropriate seconds that are required. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor September 24, 2025 Thank you for the wonderful review! It's great to hear that you appreciate our service. Please help spread the word and for any further queries please feel free to reach us out at support@gomotive.com or call our 24/7 Support Line at (855) 434-3564, we will be more than happy to assist you. Bawnie W. paperwork Transportation/Trucking/Railroad ### "Horrid Experiences for last 2 years" 1.0 Overall Rating 1.0 1.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 August 8, 2025 horrible experiences. 2 accidents (motive said didnt happen) one head on and one rollover pricing is 500 more to use your old equipment that didnt show the accidents Pros used to be good customer service in tech support Now 24 hrs to get any solutions if that happens at all... Only good if in cell service email ranges Cons now all the departments dont talk to each other. Price gouging Managers dont do anything to help the problem they only do NEW pricing Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor August 13, 2025 Hey Bawnie! We're sorry to hear that you didn't have a great experience using Motive! Please provide us with your contact details so we can reach out to you to address your concerns and improve your experience. Moreover, for further queries please feel free to email us at support@gomotive.com or call us directly at our 24/7 Support Line (855) 434-3564. Thank you! [View all Reviews](https://www.capterra.com/p/138669/Motive/reviews/) ## FAQs Motive is used to manage fleet operations, including vehicle tracking, driver safety, fuel spend, maintenance, and compliance. It combines hardware and software to help businesses monitor and optimize their transportation workflows. Yes. Motive provides real-time GPS tracking for vehicles and equipment. Fleet managers can view location data, trip history, and geofencing alerts to improve dispatch efficiency and monitor asset usage. Yes. Motive’s Vehicle Gateway and Driver App are certified for ELD (Electronic Logging Device) compliance in the U.S. and Canada. It supports HOS logging, roadside inspection mode, and automatic duty status updates. Drivers can edit certain log entries in the Motive Driver App, such as duty status changes and past activity. However, edits are tracked and subject to administrator approval to maintain compliance. Yes. Motive offers its own Motive Card, which integrates with the Fleet Dashboard. It allows businesses to manage fuel purchases, set spending limits, and access transaction data for reporting and reconciliation. Motive prompts drivers to review and accept matched unidentified trips during login. This helps reduce admin follow-up and ensures accurate logbook records for compliance and reporting. Yes. Motive offers mobile apps for both drivers and fleet managers. The Driver App supports log management, dispatch updates, and safety scores, while the Fleet App enables live tracking and dashboard access. ### Have more questions? Connect with one of our advisors for a free consultation and save time in your software search. ## Sources - **Capterra reviews data:** Capterra reviews are collected from verified users for individual software products. [Learn more about how we source our data](https://www.capterra.com/resources/proprietary-data-research/). - **Capterra Shortlist:** Capterra Shortlist identifies the top products in our software categories based on a proprietary blend of user ratings and popularity. [Read the complete methodology here](https://www.capterra.com/resources/proprietary-data-research/#capterra-shortlist-methodology). - This product information came from Motive’s own online content in September 2025, including the product's website and its social media channels. ## Related reading ### [5 Top-Rated Fleet Management Software for Small Businesses](https://www.capterra.com/resources/top-rated-fleet-management-software-for-small-business/) Published July 13, 2023 by [Saumya Srivastava](https://www.capterra.com/resources/author/ssrivastava/) ### [4 Key Fleet Management Software Features and Top Products That Offer Them](https://www.capterra.com/resources/key-fleet-management-software-features/) Published July 14, 2023 by [Barkha Bali](https://www.capterra.com/resources/author/bbali/) ### [5 Top-Rated Shipping Software for Small Business](https://www.capterra.com/resources/shipping-software-for-small-business/) Published May 20, 2024 by [Shephalii Kapoor](https://www.capterra.com/resources/author/skapoor/) Popular comparisons [Samsara vs Motive](https://www.capterra.com/compare/138669-167543/Motive-vs-Samsara-for-Fleets-0-00-6-23)[One Step GPS vs Motive](https://www.capterra.com/compare/138669-197399/Motive-vs-One-Step-GPS)[Elite EXTRA vs Motive](https://www.capterra.com/compare/131389-138669/Elite-EXTRA-vs-Motive)[Verizon Connect vs Motive](https://www.capterra.com/compare/72551-138669/Fleetmatics-Work-vs-Motive)[Azuga Fleet vs Motive](https://www.capterra.com/compare/138669-153228/Motive-vs-Azuga-Fleet)[PCS TMS vs Motive](https://www.capterra.com/compare/29249-138669/Express-vs-Motive) [Geotab vs Motive](https://www.capterra.com/compare/18289-138669/MyGeotab-vs-Motive)[Whip Around vs Motive](https://www.capterra.com/compare/138669-148935/Motive-vs-Whip-Around)[OptimoRoute vs Motive](https://www.capterra.com/compare/138669-161579/Motive-vs-OptimoRoute)[Driv.in vs Motive](https://www.capterra.com/compare/138669-147906/Motive-vs-Driv-in)[ClearPathGPS vs Motive](https://www.capterra.com/compare/138669-152816/Motive-vs-ClearPathGPS)[Route4Me vs Motive](https://www.capterra.com/compare/138669-149633/Motive-vs-Route4Me)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. 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