# EROAD Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about EROAD Software - reviews, pricing plans, popular comparisons to other Trucking products and more.

Source: https://www.capterra.com/compare/134629-176956/Fleet-Manager-vs-EROAD

---

# 

 EROAD Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

EROAD

## What is EROAD?

EROAD is a fleet management software that offers features to manage vehicle fleets. As an FMCSA-registered ELD provider, it accurately tracks driver hours, vehicle location, and critical data. Key features include DVIR, live tracking, activity reporting, fuel tax management, and tools to streamline maintenance and control fuel costs. EROAD also offers a driver workflow app, dashcams, and trailer tracking features.

## What is EROAD used for?

[Trucking](https://www.capterra.com/trucking-software/)[Fleet Management](https://www.capterra.com/fleet-management-software/)[Logbook](https://www.capterra.com/logbook-software/)

Top alternative

Featured

Overall rating

Based on 107 user reviews

Reviews sentiment

Positive

87%

Neutral

10%

Negative

3%

Starting price

$25

Other, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for EROAD?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.eroad.com/&name=EROAD)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### EROAD

4.4 (107)

VS.

[4.5 (1,687)](https://www.capterra.com/p/138669/Motive/reviews/)

Starting Price

$25

Other, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.3 (107)

Ease Of Use

4.4 (1,687)

Value For Money

4.3 (94)

Value For Money

4.2 (1,553)

Customer Service

4.4 (101)

Customer Service

4.4 (1,624)

## EROAD alternatives

[4.2 (233)](https://www.capterra.com/p/29249/Express/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

82%

of reviewers

rated it above 4 stars

[3.7 (37)](https://www.capterra.com/p/175186/Transportation-Management-and-Trucking-Software/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

68%

of reviewers

rated it above 4 stars

[4.5 (242)](https://www.capterra.com/p/99848/GPS-Insight-Fleet-Tracking-Solution/reviews/)

Starting price

$14.95

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[3.9 (88)](https://www.capterra.com/p/153863/Linxup-GPS-Tracking/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

75%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/176956/EROAD/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Mileage Tracking

4.3 (6)

100.00% of 6 reviewers that rated this feature as important or highly important

Log miles driven for tax deduction or reimbursement purposes

Real-Time Monitoring

3.7 (6)

100.00% of 6 reviewers that rated this feature as important or highly important

Active monitoring of systems, applications, or networks

GPS

3.3 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

System to support the positioning, navigation, and timing (PNT) measurements of an object or individual

Trip Logs

3.7 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Record of trip details

Dispatch Management

3.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Manage sending personnel and resources to a site as needed

Fuel Management

4.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Monitor fuel consumption and optimize fuel usage

EROAD 37 features

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle

A record of all activities within the system, including user access, changes made, etc.

Track and manage adherence to policies for any service, product, process, or supplier

Alter the layout and content of reports

Track item deliveries through dispatch notifications, status and location tracking, and ETA updates

Manage sending personnel and resources to a site as needed

Track all personnel who operate company vehicles

Transfer of data from one computer system to another

Track employee schedules, availability, and performance across projects and tasks

Management of commercial motor vehicles for work-related purposes

Monitor fuel consumption and optimize fuel usage

Monitor and track fuel consumption and costs

Determines the location of a device using GPS or an IP address

System to support the positioning, navigation, and timing (PNT) measurements of an object or individual

Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards

Identify the physical location of an individual, asset, device, etc.

Manage, maintain and track the performance of assets and equipment

Schedule predetermined or ad hoc maintenance services and labor requests

Log miles driven for tax deduction or reimbursement purposes

Receive data and information in real time

Active monitoring of systems, applications, or networks

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Plan daily routes to optimize employee scheduling and provide directions

Identify and assess hazards to ensure the well-being of employees, assets, and the environment

Plan availability and assign specific time slots for tasks and resources

Set up connections to third-party platforms to improve business processes

Record of trip details

Track and monitor how vehicles are used

Real-time vehicle tracking for monitoring location, route, speed, etc.

Search by a unique Vehicle Identification Number (VIN) to reveal a vehicle's features, specifications and history

Identify and flag system, guidelines, or branding violations/suspicious behavior by users, customers, vendors, or partners.

Creating, assign, and track jobs and/or tasks for work orders

Get Advice

We can help you find the software with the features you need.

Features

4.1 (107)

4.1

Based on 107 reviews

## Pricing

Value for money

4.3 (94)

[View pricing plan details](https://www.capterra.com/p/176956/EROAD/pricing/)

Basic

$25.00

Other,Per Month

It includes:

-   Customer Service and Support
-   Eroad ELD
-   Eroad Totalfleet
-   Eroad Totaltax
-   Rroad Safedriver
-   Standard in-Vehicle Hardware
-   Unlimited Users

Value for money

4.3 (94)

4.3

Based on 94 reviews

## Integrations

[

UKG Ready](https://www.capterra.com/p/198579/UKG-Ready/)[

PCS TMS](https://www.capterra.com/p/29249/Express/)[

Trimble Accubid Anywhere](https://www.capterra.com/p/193712/Trimble-Accubid-Anywhere/)[

Zello](https://www.capterra.com/p/198898/Zello/)[

LoadMaster](https://www.capterra.com/p/16847/LoadMaster/)[

Descartes MacroPoint](https://www.capterra.com/p/219845/Descartes-MacroPoint/)[

WEX Benefits](https://www.capterra.com/p/78811/benefitsCONNECT/)[

FuelCloud](https://www.capterra.com/p/183846/FuelCloud-Fuel-Management/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.4 (101)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.4 (101)

4.4

Based on 101 reviews

## User reviews

Overall rating

4.4

Based on 107 reviews

Filter by rating

5(58)

4(35)

3(11)

2(1)

1(2)

Mentioned topic

Sorted by most recent

NV

Nick v.

Safety and Maintenance Manager

Transportation/Trucking/Railroad

### "EROAD worked for us at the time in keeping our fleet compliant"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

2.0

2.0

Likelihood to Recommend

6/10

February 27, 2026

Pros

EROAD helped keep us compliant by keeping track of driver mileage, Hours of Service, and fleet maintenance.

Cons

Customer Support left something to be desired and new contracts weren't convenient to renew, especially with our changing fleet.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RM

RJ M.

Safety and Maintenance Manager

Transportation/Trucking/Railroad

### "EROAD did what it had to do for us at the time"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

0.0

0.0

Likelihood to Recommend

5/10

December 18, 2025

Pros

EROAD helped us keep track of driver Hours of Service and monitor their locations for tracking and route planning.

Cons

It didn't have as many extra features at the time and for the price we got we switched over to another provider.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

NV

Nick v.

Safety and Maintenance Manager

Transportation/Trucking/Railroad

### "EROAD did well for us at the time"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

0.0

0.0

Likelihood to Recommend

5/10

December 11, 2025

Pros

Helped us keep track of ELOGS for our drivers and ensuring compliance with Hours of Service and routes.

Cons

At the time did not offer a full suite of safety and maintenance suites that the competition did so we switched.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TP

Tim P.

Vice President

Transportation/Trucking/Railroad

### "Communication is HORRENDOUS!"

3.0

Overall Rating

3.0

3.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

April 5, 2024

The units are okay. They blank out and reset going down the road after a couple of years of use. It's incredibly annoying at 2am in the morning and it's flashing bright lights in your face. The main issue with the company is the communication about their products and contract. Once you're signed, the care disappears and they will not respond or help in any way!

Pros

Easy to sign on, install and train drivers to use. Permanently mounted to the dash, but small in size.

Cons

Communication from Eroad is beyond horrible. Like any company, we have turnover in management for various reasons. I've left many, many voicemails and sent multiple emails, only to hear nothing back. Added new trucks and needed more units. Months went by and zero responses. Finally reached someone on the phone after multiple tries again, and they gave the email and phone number for the Director Indirect Sales. He was floored that we got his phone number, said he'd look into it and simply ignores everything now. When we asked to cancel our contract after multiple years of putting up with them, they won't let you out of the contract. We've asked where to send the units and we'll just pay out the rest of the contract, and can't get a response. All we're asking for is to make sure we're not getting charged when the contract is done, and THEY WON'T ANSWER! DO NOT DEAL WITH THIS COMPANY IF YOU VALUE YOUR TIME AND MONEY!

Reasons for choosing EROAD

Their sales pitch was impressive. The cost for smaller fleets was reasonable during a time when the trucking industry was forced to move to Elogs.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

WC

wendy c.

director

Transportation/Trucking/Railroad

### "still not fully utilised"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

February 18, 2024

its a good function but like everything else its getting expensive

Pros

it is good for finding the trucks if the eroad gps is current like said earlier there are times when the truck pin point can be hours behind

Cons

the cost monthly and trying to get help when theres an issue.

Reasons for choosing EROAD

didnt look at other options as spoke to a few other companies and decided to go with eroad. Felt the salesman was good but no follow up service and really hard to contact when theres an issue

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JC

Jerry C.

Safety Director

Transportation/Trucking/Railroad

### "They dropped off the face of the earth"

1.0

Overall Rating

1.0

1.0

Ease of Use

2.0

2.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

October 20, 2023

Initially when we signed with them several years ago they were top notch with customer service, responsiveness, and hardware support. Something happened within the last 2 years, it seems the have almost completely abandoned their US base of operations. I understand this is a company based out of New Zealand, but the US base seemed pretty robust at first. We have, several times, had trucks sitting in the yard unable to drive because of lack of support from ERoad. As soon as they are threatened with being in breach of their end of the contract, somebody magically shows up and takes care of whatever problem we're having. Up until that point, crickets.

Pros

Not much. I guess their ELD's work sometimes.

Cons

Their customer support has dropped off the face of the earth over the last couple years. It takes days to weeks to reach a support agent after the frustrating task of calling and listening to their hold music for hours on end. At least they finally got rid of the live chat feature, since nobody monitored that anyway.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

GT

Goce T.

GM

Transportation/Trucking/Railroad

### "This Company is 20 years behind the industry !!!! "

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

May 17, 2023

Pros

Nothing that I can say is good with them. Empty promises !!!!

Cons

Everything. No costumer service at all . When we sing with them was promised everything but they acquired another company and completely forgot about this one , so we where left on our own. We are running business' but they don't care.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RG

Robert G.

Safety

Transportation/Trucking/Railroad

### "Loss of excellence "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

2.0

2.0

Likelihood to Recommend

2/10

January 20, 2023

Used to be great! Now really hard to reach customer service. Lots of hold time, dropped calls and people not knowledgeable of their own product.

Pros

Point and click compliance. Great for logs and weight mile taxes

Cons

New reporting system missing items and a lot less user friendly. No longer as accurate as it was before the last "upgrade"

Reasons for choosing EROAD

Went with Eroad for the promised diagnostic ability. They never added that part to the package.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JM

John M.

Project Manager

Transportation/Trucking/Railroad

### "I used to love Eroad but those days are gone "

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

October 19, 2022

Pros

The software is not bad. But when it's time to start closing off some devices because the terms are up expect to be completely ignored. I have emailed for months. I have tried calling - 20 minutes into the call I gave up as it was only ringing and ringing. I am trying live chat feature and 13 minutes...still can't get anyone to respond. If only i could screen shot and share with you my experience in full.

Cons

Customer service which used to be great. Forget it. I can't wait to close the door forever on this company and move onto anything else.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TG

Tom G.

Transportation Supervisor

Food & Beverages

### "Eroad is a good product"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

August 24, 2020

Eroad is a great company very helpful and informative. They have even helped with questions that do not pertain to eroad.

Pros

This is easy to use and packed full of features for the back office. Eroad support always listens and does their best to solve any issues we may have

Cons

Driver portal is not so easy. The kiosks that we use do not get good reception and do not have the option of going online

Reasons for choosing EROAD

ease of use. Cost

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

August 28, 2020

We love hearing you find our product easy to use and our company helpful and informative. Thanks for being an EROAD customer and for the great review! - Your EROAD Team

[View all Reviews](https://www.capterra.com/p/176956/EROAD/reviews/)

Popular comparisons

[Motive vs EROAD](https://www.capterra.com/compare/138669-176956/Motive-vs-EROAD)[Samsara vs EROAD](https://www.capterra.com/compare/167543-176956/Samsara-for-Fleets-0-00-6-23-vs-EROAD)

[Verizon Connect vs EROAD](https://www.capterra.com/compare/72551-176956/Fleetmatics-Work-vs-EROAD)[PCS TMS vs EROAD](https://www.capterra.com/compare/29249-176956/Express-vs-EROAD) 

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)