# Compare Joblogic vs Service Fusion 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Joblogic and Service Fusion based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/134632-135788/JobLogic-vs-Service-Fusion

---

# Joblogic vs Service Fusion Features and Cost Comparison

Last updated May 7th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

JoblogicService Fusion2/4 selected

[Joblogic](https://www.capterra.com/p/134632/JobLogic/)[4.3 (100)](https://www.capterra.com/p/134632/JobLogic/reviews/)

[Service Fusion](https://www.capterra.com/p/135788/Service-Fusion/)[4.3 (308)](https://www.capterra.com/p/135788/Service-Fusion/reviews/)

[## Joblogic](https://www.capterra.com/p/134632/JobLogic/)[4.3 (100)](https://www.capterra.com/p/134632/JobLogic/reviews/)

Starting Price

£45.00/month

Value-for-Money

4

Functionality

4.1

Ease of Use

4.3

Customer Service

4.4

Reviews Sentiment

Based on [100 reviews](#user-reviews)

Positive

89

Neutral

3

Negative

8

[## Service Fusion](https://www.capterra.com/p/135788/Service-Fusion/)[4.3 (308)](https://www.capterra.com/p/135788/Service-Fusion/reviews/)

Starting Price

$245.00/month

Value-for-Money

4.2

Functionality

4.1

Ease of Use

4.3

Customer Service

4.3

Reviews Sentiment

JB

BM

TW

Based on [308 reviews](#user-reviews)

Positive

263

Neutral

20

Negative

25

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## Summary

* * *

Key features rated by users

Features selected based on 21,315 reviews from scheduling software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

61%Fit

Missing features

Feature ratings

Mobile Access

4.0

Booking Management

NA

Calendar Management

4.3

Real-time Scheduling

NA

Customer Database

4.6

77%Fit

High performer

Feature ratings

Mobile Access

4.0

Booking Management

4.1

Calendar Management

4.0

Real-time Scheduling

4.4

Customer Database

4.3

User satisfaction

User satisfaction

4.3

User reviews[100](https://www.capterra.com/p/134632/JobLogic/reviews/)

Ease of use

4.3

Functionality

4.1

Value for money

4.0

Customer support

4.4

User satisfaction

4.3

User reviews[308](https://www.capterra.com/p/135788/Service-Fusion/reviews/)

Ease of use

4.3

Functionality

4.1

Value for money

4.2

Customer support

4.3

Price starts from

Price starts from

£45Per User, Per Month

-   Free version
-   Free trial

Price starts from

$245Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Designed for service and maintenance companies who employ field operatives to carry out planned or reactive jobs.

Best for

Service Fusion is used by HVAC contractors, plumbers, electricians, appliance repair services, locksmiths, landscapers, cleaning services, and field service contractors.

## User reviews

Pros & cons

Chris C.

Management Consultant

> "Users appreciate the system's ability to connect back-office staff, mobile field teams, and customers in a single, cloud-based platform."

[See full review](https://www.capterra.com/p/134632/JobLogic/#Capterra___7078651)

JM

Jesse M.

Operations Coordinator

> "Building custom reports can be kind of annoying, and I often have to export data to Excel to get what I really need."

[See full review](https://www.capterra.com/p/134632/JobLogic/#Capterra___7121205)

DS

Devesh S.

Manager

> "Centralised data storage and reporting tools help businesses analyse performance, monitor KPIs, and make more informed decisions."

[See full review](https://www.capterra.com/p/134632/JobLogic/#Capterra___7121245)

DS

Devesh S.

Manager

> "Many engineers can’t do full tasks on it, and it can lag or struggle with uploads in low‑signal areas"

[See full review](https://www.capterra.com/p/134632/JobLogic/#Capterra___7121245)

JM

Jesse M.

Operations Coordinator

> "Our field techs really like the mobile app for updating job statuses and adding notes right from the site."

[See full review](https://www.capterra.com/p/134632/JobLogic/#Capterra___7121205)

MB

Merdin B.

Director

> "To make matters worse, features that were presented as standard—such as automated email reminders—turned out to be hidden behind..."

[See full review](https://www.capterra.com/p/134632/JobLogic/#Capterra___6789135)

JB

Julie B.

Consultant

> "Joblogic is a powerful tool for field service businesses looking to move away from chaotic, paper-based methods."

[See full review](https://www.capterra.com/p/134632/JobLogic/#Capterra___7083930)

DS

Devesh S.

Manager

> "The mobile app is seen as limited in capability compared to the desktop version."

[See full review](https://www.capterra.com/p/134632/JobLogic/#Capterra___7121245)

JB

Julie B.

Consultant

> "It creates a more efficient, transparent, and profitable operation by placing the entire job lifecycle at your fingertips."

[See full review](https://www.capterra.com/p/134632/JobLogic/#Capterra___7083930)

MB

Merdin B.

Director

> "At no point were we told that core CIS functions would rely entirely on external accounting software like Xero—software we do not have..."

[See full review](https://www.capterra.com/p/134632/JobLogic/#Capterra___6789135)

Shyam Kishor P.

Manager

> "The value for money is decent too, especially for a team that needs to manage jobs and track time regularly."

[See full review](https://www.capterra.com/p/134632/JobLogic/#Capterra___7127268)

AG

Abbie G.

pest control

> "They overpromise, underdeliver, and wash their hands of any responsibility when their system fails to perform."

[See full review](https://www.capterra.com/p/134632/JobLogic/#Capterra___6816206)

MH

Moiz H.

Software Developer

> "It improves efficiency with real-time tracking and automation, though some areas like reporting and app performance could be enhanced."

[See full review](https://www.capterra.com/p/134632/JobLogic/#Capterra___6687208)

SS

Sigitas S.

Maintenance engineer

> "Another frustrating thing was program crashing and loosing all the entered details on the report."

[See full review](https://www.capterra.com/p/134632/JobLogic/#Capterra___6862596)

JR

Jolene R.

Director

> "It was essential that we could import existing customer records from our old system to JL and we received a great deal of support from..."

[See full review](https://www.capterra.com/p/134632/JobLogic/#Capterra___4930636)

SS

Sigitas S.

Maintenance engineer

> "To get images uploaded using mobile data was close to impossible."

[See full review](https://www.capterra.com/p/134632/JobLogic/#Capterra___6862596)

BRM

BALA RANGARAO M.

my own

> "It’s a reliable tool that improves efficiency and helps manage tasks effectively, making operations smoother."

[See full review](https://www.capterra.com/p/134632/JobLogic/#Capterra___6641947)

AG

Abbie G.

pest control

> "The software is unusable for our business, and the time and money we’ve lost is incredibly frustrating."

[See full review](https://www.capterra.com/p/134632/JobLogic/#Capterra___6816206)

MB

Merdin B.

Director

> "We signed up with Joblogic based on a sales demonstration that clearly led us to believe the system could manage CIS internally."

[See full review](https://www.capterra.com/p/134632/JobLogic/#Capterra___6789135)

Shyam Kishor P.

Manager

> "New users will likely need some time before they feel confident using it properly."

[See full review](https://www.capterra.com/p/134632/JobLogic/#Capterra___7127268)

BRM

BALA RANGARAO M.

my own

> "Joblogic offers excellent product quality with intuitive features that streamline workflows."

[See full review](https://www.capterra.com/p/134632/JobLogic/#Capterra___6641947)

Shyam Kishor P.

Manager

> "The first few weeks were a bit rough."

[See full review](https://www.capterra.com/p/134632/JobLogic/#Capterra___7127268)

JR

Jolene R.

Director

> "The most useful thing has to be the way the calendar/diary and allocation of jobs to engineers works but also the invoicing module which..."

[See full review](https://www.capterra.com/p/134632/JobLogic/#Capterra___4930636)

MR

Mark R.

Owner

> "The fact that they robbed me of 2 months worth of subscriptions after I stopped using the software mid trial with no way of removing my..."

[See full review](https://www.capterra.com/p/134632/JobLogic/#Capterra___4961350)

SJ

Subash J.

Data scientist

> "One of the Very few in this domain and I like inventory tracking management a lot"

[See full review](https://www.capterra.com/p/134632/JobLogic/#Capterra___6644983)

CS

Chad S.

Sales Business Relations

> "The filtration and automation options need little improvements"

[See full review](https://www.capterra.com/p/134632/JobLogic/#Capterra___6638038)

Ashley P.

Founder

> "The Ui was great and software easy tk use"

[See full review](https://www.capterra.com/p/134632/JobLogic/#Capterra___7100124)

VR

Verified Reviewer

accounts

> "There can be insufficient feedback/understanding regarding the causes of errors."

[See full review](https://www.capterra.com/p/134632/JobLogic/#Capterra___6637651)

NS

Nikkolai S.

Real Estate Salesperson

> "Excellent customer service when it comes to the software and really advanced features and functions."

[See full review](https://www.capterra.com/p/134632/JobLogic/#Capterra___6635872)

SR

Sudha R.

Clothing store

> "fail to keep sales promise in managing to get the programming"

[See full review](https://www.capterra.com/p/134632/JobLogic/#Capterra___6638329)

VK

Vanitha K.

Senior application consultant

> "overall its a great product with user friendly interface and better scheduling features"

[See full review](https://www.capterra.com/p/134632/JobLogic/#Capterra___6639091)

DT

Des T.

Financial Controller

> "A well marketed product and that is where the positivity ends and once they have taken your money they are uninterested in adapting the..."

[See full review](https://www.capterra.com/p/134632/JobLogic/#GetApp___4993563)

KS

Kirk S.

Director

> "Protean has enabled us to improve in all areas including admin efficiency, customer service and feedback, engineering support and..."

[See full review](https://www.capterra.com/p/134632/JobLogic/#Capterra___3550540)

MM

Matthew M.

Gas Engineer Business Owner

> "Overall terribly, I was hoping for an experience as good as commusoft but this software is broken and not finished"

[See full review](https://www.capterra.com/p/134632/JobLogic/#SoftwareAdvice___6623026)

BM

Bramwel M.

Food and beverage attendant

> "I like the deployment of the staff"

[See full review](https://www.capterra.com/p/134632/JobLogic/#Capterra___6628707)

MM

Matthew M.

Gas Engineer Business Owner

> "Setting up still doesn't help you. "

[See full review](https://www.capterra.com/p/134632/JobLogic/#SoftwareAdvice___6623026)

AH

Andy H.

CIO

> "This was an upgrade from Service Director who no longer supported their desktop product, and at the time (2019) when we did an appraisal..."

[See full review](https://www.capterra.com/p/134632/JobLogic/#Capterra___4288013)

JR

Jolene R.

Director

> "Not being able to upload a large batch of new customer site addresses ourselves. "

[See full review](https://www.capterra.com/p/134632/JobLogic/#Capterra___4930636)

NT

Nick T.

Sales

> "Overall, it was good and it made our lives easier with what we did."

[See full review](https://www.capterra.com/p/134632/JobLogic/#Capterra___6639123)

NT

Nick T.

Sales

> "It was tough to implement, and we had a hard time adapting."

[See full review](https://www.capterra.com/p/134632/JobLogic/#Capterra___6639123)

JR

Jolene R.

Director

> "Going from what we were using to JL was a big step for us with a trip up to Birmingham for some training. "

[See full review](https://www.capterra.com/p/134632/JobLogic/#Capterra___4930636)

VR

Verified Reviewer

accounts

> "Horrible company; steer clear of them.""

[See full review](https://www.capterra.com/p/134632/JobLogic/#Capterra___6637651)

VR

Verified Reviewer

Operations Lead

> "Overall, a good and seamless experience using the system."

[See full review](https://www.capterra.com/p/134632/JobLogic/#Capterra___6642536)

AV

Alfred V.

Operations Hub Manager

> "The stock features of Joblogic are very basic."

[See full review](https://www.capterra.com/p/134632/JobLogic/#Capterra___5062397)

BM

Bramwel M.

Food and beverage attendant

> "It is pocket friendly"

[See full review](https://www.capterra.com/p/134632/JobLogic/#Capterra___6628707)

LS

Laura S.

Service Admin Manager

> "There can also be long wait times for the development team to address faults within the system."

[See full review](https://www.capterra.com/p/134632/JobLogic/#Capterra___3638123)

AV

Alfred V.

Operations Hub Manager

> "Special word to the Squad Almighty who are my to go to team for support within Joblogic."

[See full review](https://www.capterra.com/p/134632/JobLogic/#Capterra___5062397)

KS

Kirk S.

Director

> "CRM system does not have as many features/reporting as other CRM software available."

[See full review](https://www.capterra.com/p/134632/JobLogic/#Capterra___3550540)

JJ

John J.

Patent Attorney

> "The product is easy to use, and makes maintenance monitoring and scheduling pain free."

[See full review](https://www.capterra.com/p/134632/JobLogic/#Capterra___4974755)

AG

Ashley G.

Owner

> "Features, the rest of the representatives, software is slow, company is the least bit understanding and helpful, and over priced."

[See full review](https://www.capterra.com/p/134632/JobLogic/#SoftwareAdvice___2681347)

LS

Laura S.

Service Admin Manager

> "I also like the mapping feature to see where our engineers are in real time, but also travel history is very useful. "

[See full review](https://www.capterra.com/p/134632/JobLogic/#Capterra___3638123)

DH

Dan H.

Director

> "I asked back in May 2020 that I have issues, and basically get fobbed off."

[See full review](https://www.capterra.com/p/134632/JobLogic/#GetApp___2619983)

[View Reviews](https://www.capterra.com/p/134632/JobLogic/reviews/)

JB

Johnathan B.

Business Manager

> "The setup process was easy, the support team has been responsive and helpful, and the software has provided many features that..."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7131436)

AG

Andrew G.

Production Manager

> "After all they produce software for managing relationships and billing clients but they can't allow their own clients to access..."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7020270)

BM

Bobby M.

Owner

> "The ability to have all of the most important functions of my business in one software that also automates customer communication."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7074207)

PW

Pam W.

Owner and Office Manager

> "Service Fusion's reporting is useless, as it's impossible to run a valid report on all active service/maintenance plans."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7131495)

TW

TRAVIS W.

Service Manager

> "The platform is user‑friendly, and once everything is set up, it streamlines scheduling, dispatching, and customer communication."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7079054)

PW

Pam W.

Owner and Office Manager

> "You can't run job reports, for example, to be able to determine how long it takes us to complete a job."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7131495)

JW

Jim W.

Operations Manager

> "It is accomplishing or primary goal which was to create a record of jobs past so that we can reference them inthe future which is..."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7075829)

RP

Rick P.

President

> "Being unable to view "ALL" the PM Jobs for each month in a LARGE VIEWABLE WINDOW sucks!"

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7075403)

CM

Chelsea M.

Office Manager

> "I like the customer support, and that our technicians can add notes and photos in real time."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7074813)

TB

Tony B.

Account Executive

> "I have not been able to figure out if there is a way to search for customers based on geographic location."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7074190)

TW

TRAVIS W.

Service Manager

> "Having customer history, job notes, and quotes in one system improves response time and accuracy."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7079054)

MC

Michael C.

Manager

> "Task" items mysteriously delete themselves from the schedule. But the real issue is our data. "

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7105357)

JM

John M.

Operations Manager - Service and Special Projects Division

> "Latest updates to the app and backend have resulted in a smoother operating experince, this app is definetly on the right track."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7133246)

RS

Rebecca S.

Office Manager

> "When doing progress billing it is not easy to add late fees to the last invoice paid. "

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7074164)

SH

Sharon H.

Office Administrator

> "Service Fusion provides good value for money, easy to use for the entire team, prompt and helpful customer support, and employee..."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7074932)

AS

Ashley S.

service coordinator

> "the customizable document feature is lacking."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7131499)

EG

Ed G.

Sales Management

> "Very satisfied, very easy to navigate, the menu is clear and precise, reports function works very well I like it you can search..."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7108434)

GK

Gary K.

Owner

> "The dashboard does not let you see the backend info with a click."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7131520)

TW

TRAVIS W.

Service Manager

> "Mobile app access keeps field techs aligned and reduces back‑and‑forth emails or calls."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7079054)

IK

Ilan K.

President

> "Poor customer support, bad UX/UI, poor customization."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7131449)

SS

Stacey S.

Owner, accounts payable, admin

> "I love that they have a phone system that works over the internet, loads of additional features such as inventory tracking,..."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___6562721)

DC

Daniel C.

Service Manager

> "After last upgrade the web site has slow page boot up."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7074799)

PW

Pam W.

Owner and Office Manager

> "We have found some work arounds and still do many things manually because we often don't have time to be messing with software..."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7131495)

CA

Chris A.

Territory Manager

> "Moving to new pages and functions having it go off needs to stop!"

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7074310)

AG

Alfred G.

sales manager

> "i like the schedule, its friendly usage and the billing is good, payments and invoice is good , communication ifs good"

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7095807)

CY

Chad Y.

Sales

> "system is very user friendly, The support-help could be better, I don't like the online help request function."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7074390)

DM

Duane M.

Cabinet And Appliance Manager

> "I like the overall layout, and being able to color code the jobs for an easy visualization. "

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7074179)

GS

Gregg S.

Director of Operations

> "It is just very slow to update the software or add meaningful features. "

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7131562)

DC

Daniel C.

Service Manager

> "I use Service Fusion daily to track and complete task with great confidence and accuracy. "

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7074799)

AG

Andrew G.

Production Manager

> "Then they refused to make the switch and started to deactivate my team's accounts, meanwhile our team is trying to get ahold of..."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7020270)

JH

John H.

Owner

> "I find the software overall very easy to use, and not being huge on using a computer I find it simple to look up our customers to..."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7074151)

MJ

Melissa J.

Business Manager

> "Nobody has resolved our issue in our almost-two-years with SF of syncing. "

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7074166)

BS

Brandy S.

Office Manager

> "The dispatch grid is nice to see everything and being able to customize what things it shows is great."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7132103)

JW

Jennifer W.

Customer Relations Manager

> "Some of the updates that have caused issues with the program."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7074147)

MJ

Melissa J.

Business Manager

> "The Jobs Dashboard and Estimates Dashboard make it so easy to find the information we are looking for."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7074166)

BH

Breanna H.

Builder Relations Manager

> "I have experienced the dispatch page not loading at times."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7074216)

JH

John H.

Owner

> "I appreciate how easy it is to generate a PO#, and the ability to email it to any of our vendors to get the order placed."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7074151)

GS

Gregg S.

Director of Operations

> "We have a lot of areas that do not have a good signal."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7131562)

AS

Ashley S.

service coordinator

> "The amount of users (unlimited) for the cost, is the best value for money in comparison with similar software."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7131499)

BS

Brandy S.

Office Manager

> "They have taken up to a year and a half to fix an issue on their end."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7132103)

PG

Paul G.

Director of Operations

> "Everything you need for a CRM is easily accessible via the app or the online dashboard. "

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7131481)

MC

Michael C.

Manager

> "Customer service is virtually nonexistent. "

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7105357)

LE

Leisa E.

Administrative Assistant

> "It is very detailed and helps keep my day-to-day task organized."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7074148)

SS

Stacey S.

Owner, accounts payable, admin

> "At first we were excited about the new platform, but after four months of paying for our current platform (Jobber) and Service..."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___6562721)

JH

John H.

Owner

> "It's very easy for me to update an existing customer, or to add a new customer to the system."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7074151)

CR

Carina R.

Accounts Receivable

> "not been able to void invoices, the service management agreement does not detail anything this feature should be able to tell me..."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___6280870)

PW

Pam W.

Owner and Office Manager

> "The most recent search update and notifications are a huge improvement!"

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7131495)

SS

Stacey S.

Owner, accounts payable, admin

> "Even more disappointing that they have no way to migrate job history and it took us four months and so far about 4k to find out."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___6562721)

RS

Rebecca S.

Office Manager

> "Love the communication with the customer through emails and text message. "

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7074164)

SS

Stacey S.

Owner, accounts payable, admin

> "We've spent a lot of time working on getting it set up but can't continue investing time and money into a program that doesn't..."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___6562721)

PW

Phil W.

Admin

> "Improvements to mobile app and features added to enhance app"

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7132405)

SS

Stacey S.

Owner, accounts payable, admin

> "Even last week when they charged our card for $2500 with zero explanation (I can only assume it's for the next three months) and..."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___6562721)

PK

Pavan K.

Project Manager

> "Over all its good. but if you can speed up the pages opening time, that would be great."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7076819)

SS

Stacey S.

Owner, accounts payable, admin

> "The breaking point came yesterday when we discovered much to our chagrin that the job history could not be migrated. "

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___6562721)

PW

Phil W.

Admin

> "You are trying to be more responsive to issues, current & improving responsiveness."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7132405)

AN

Albert N.

President

> "Service call a.i. needs a lot of work for a new set up and to many missed calls as customer service told me that if i didn't like..."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___6280913)

MC

Miriam C.

Office Manager

> "It has truly simplified our workload and schedules. "

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7074710)

JL

Jessica L.

Project manager

> "Reports are not easy to use."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7074146)

AS

Ashley S.

service coordinator

> "Onboarding was great, and fairly easy data import, the cost is budget friendly especially with unlimited users."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7131499)

SS

Stacey S.

Owner, accounts payable, admin

> "Really disappointing customer service and trying to cancel is turning out to be incredibly difficult! "

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___6562721)

EG

Ed G.

Sales Management

> "Very easy to create an estimate as well as converting an estimate into a job"

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7108434)

AW

Andrea W.

Administrative Assistant

> "The scheduling and reporting features are sometimes skewed if the date is not entered correctly."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___6281846)

PW

Pam W.

Owner and Office Manager

> "Hoping Service Fusion keeps its promise to keep updating their system."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7131495)

JP

Jamie P.

Project Engineer

> "Document set up and formatting is a major challenge, especially if you have a lot of info for a small space."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___6280995)

JM

Julie M.

Business Development

> "The speed on the desktop has gotten faster, which is great. "

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7131454)

PB

Paul B.

Member

> "Also getting our text numbers back to our main number not a 888 number still is a problem."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___6280843)

CM

Chelsea M.

Office Manager

> "Invoicing directly from the software is great"

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7074813)

EV

Elizabeth V.

Accounting

> "Can not take payments for multiples locations at the same time if they are separate accounts."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___6280837)

GK

Gary K.

Owner

> "We are using most every feature and look forward to long awaited upgrades."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7131520)

SS

Stacey S.

Owner, accounts payable, admin

> "Rather than throw good money after bad, we're pulling the plug. "

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___6562721)

CY

Chad Y.

Sales

> "converting estimates to orders very easy"

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7074390)

LJW

Lila J W.

Broker

> "We signed up because their sales people told us that their system would work for what we needed. After we signed up and paid..."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___5091621)

JM

John M.

Operations Manager - Service and Special Projects Division

> "With an expanding team we are experiencing good value for the money we are spending."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7133246)

LJW

Lila J W.

Broker

> "We will never use or recommend this service. If their sales force can not be honest upfront and the administration will not..."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___5091621)

CA

Chris A.

Territory Manager

> "Very easy to navigate and the estimating function is a game changer!"

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7074310)

AD

Alex D.

Administrative

> "Also, our customers in QB had customer numbers in front of their names, and its an ongoing issue with the integration tool not..."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___4631433)

CY

Chad Y.

Sales

> "scheduling is easy and adaptable with changes"

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7074390)

AL

Adam L.

President

> "The new company leadership is unethical."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#SoftwareAdvice___6508225)

CA

Chris A.

Territory Manager

> "Field workers also love the convenience in the field."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7074310)

SJ

Steven J.

Operations

> "Customer support was not very responsive."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___6553188)

[View Reviews](https://www.capterra.com/p/135788/Service-Fusion/reviews/)

## User interface

[Joblogic](https://www.capterra.com/p/134632/JobLogic/)

4.33 (100)

4.27 (308)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Absence Management

207

Important

Access Controls/Permissions

150

Important

Activity Tracking

120

Important

Joblogic

25/40

-   Absence Management
-   Access Controls/Permissions
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Scheduling
-   Automated Scheduling
-   Availability Management
-   Booking Management
-   Calendar Management
-   Calendar Sync
-   Class Scheduling
-   Customer Database
-   Customizable Branding
-   Customizable Fields
-   Drag & Drop
-   Employee Management
-   Employee Scheduling
-   Facility Scheduling
-   Generative AI
-   Group Scheduling
-   Mobile Access
-   Multi-Location
-   Online Booking
-   Personalization and Recommendation
-   Real-Time Notifications
-   Real-time Scheduling
-   Real-Time Updates
-   Reminders
-   Reporting & Statistics
-   Resource Scheduling
-   Room Booking
-   Self Service Portal
-   Shift Swapping
-   Task Scheduling
-   Third-Party Integrations
-   Timesheet Management
-   Time Zone Tracking
-   User Management

[See all features](https://www.capterra.com/p/134632/JobLogic/#features)

Service Fusion

Top features

27/40

-   Absence Management
-   Access Controls/Permissions
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Scheduling
-   Automated Scheduling
-   Availability Management
-   Booking Management
-   Calendar Management
-   Calendar Sync
-   Class Scheduling
-   Customer Database
-   Customizable Branding
-   Customizable Fields
-   Drag & Drop
-   Employee Management
-   Employee Scheduling
-   Facility Scheduling
-   Generative AI
-   Group Scheduling
-   Mobile Access
-   Multi-Location
-   Online Booking
-   Personalization and Recommendation
-   Real-Time Notifications
-   Real-time Scheduling
-   Real-Time Updates
-   Reminders
-   Reporting & Statistics
-   Resource Scheduling
-   Room Booking
-   Self Service Portal
-   Shift Swapping
-   Task Scheduling
-   Third-Party Integrations
-   Timesheet Management
-   Time Zone Tracking
-   User Management

[See all features](https://www.capterra.com/p/135788/Service-Fusion/#features)

### Recognition

No recognitions have been awarded to Joblogic

No recognitions have been awarded to Service Fusion

### Deployment & support

Joblogic

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Service Fusion

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Joblogic

-   By Tracer Management Systems
-   Located in United Kingdom
-   Founded in 1998

Service Fusion

-   By KickServ
-   Located in United States
-   Founded in

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[Joblogic](https://www.capterra.com/p/134632/JobLogic/)[4.33 (100)](https://www.capterra.com/p/134632/JobLogic/reviews/)

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