# Compare Joblogic vs ServiceTitan 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare ServiceTitan and Joblogic based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/134632-150053/JobLogic-vs-ServiceTitan

---

# ServiceTitan vs Joblogic Features and Cost Comparison

Last updated May 7th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

ServiceTitanJoblogic2/4 selected

[ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/)[4.3 (325)](https://www.capterra.com/p/150053/ServiceTitan/reviews/)

[Joblogic](https://www.capterra.com/p/134632/JobLogic/)[4.3 (100)](https://www.capterra.com/p/134632/JobLogic/reviews/)

[## ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/)[4.3 (325)](https://www.capterra.com/p/150053/ServiceTitan/reviews/)

Starting Price

Contact vendor

Value-for-Money

3.8

Functionality

4.2

Ease of Use

4.1

Customer Service

4

Reviews Sentiment

DC

Based on [325 reviews](#user-reviews)

Positive

277

Neutral

13

Negative

35

[## Joblogic](https://www.capterra.com/p/134632/JobLogic/)[4.3 (100)](https://www.capterra.com/p/134632/JobLogic/reviews/)

Starting Price

£45.00/month

Value-for-Money

4

Functionality

4.1

Ease of Use

4.3

Customer Service

4.4

Reviews Sentiment

Based on [100 reviews](#user-reviews)

Positive

89

Neutral

3

Negative

8

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## Summary

* * *

Key features rated by users

Features selected based on 21,315 reviews from scheduling software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

69%Fit

Missing features

Feature ratings

Mobile Access

4.1

Booking Management

NA

Calendar Management

3.9

Real-time Scheduling

4.6

Customer Database

4.4

61%Fit

Missing features

Feature ratings

Mobile Access

4.0

Booking Management

NA

Calendar Management

4.3

Real-time Scheduling

NA

Customer Database

4.6

User satisfaction

User satisfaction

4.3

User reviews[325](https://www.capterra.com/p/150053/ServiceTitan/reviews/)

Ease of use

4.1

Functionality

4.2

Value for money

3.8

Customer support

4.0

User satisfaction

4.3

User reviews[100](https://www.capterra.com/p/134632/JobLogic/reviews/)

Ease of use

4.3

Functionality

4.1

Value for money

4.0

Customer support

4.4

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

£45Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

ServiceTitan is AI for the trades - a purpose-built agentic operating system automating every workflow that runs a contracting business

Best for

Designed for service and maintenance companies who employ field operatives to carry out planned or reactive jobs.

## User reviews

Pros & cons

DC

Dominic C.

GM

> "The ability to build workflows that trigger based on specific tags has helped us stay organized, protect service standards, and..."

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7106169)

CH

Connie H.

Accounts Receivable

> "Office personell cannot create an invoice without creating a dispatch under a technician, so don't sell a filter! "

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7090783)

DC

Dominic C.

GM

> "We’ve been able to categorize jobs, track SLAs, and create automated follow-ups in a way that keeps our team aligned and proactive."

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7106169)

CH

Connie H.

Accounts Receivable

> "Does not work well with Quickbooks, takes ten times longer to process checks and invoices. "

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7090783)

DC

Dominic C.

GM

> "From dispatch to reporting, it creates clarity for the team and accountability at every level."

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7106169)

HL

Hunter L.

Office Manager

> "I dislike that the updates aren't tested a million times before they go live, they often affect other aspects of the software,..."

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7118580)

ML

Mike L.

Software Integration

> "The call recording feature which is linked to each customer, allows us to train our CSR team and helps to prep our technicians..."

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6625271)

KH

Kasey H.

Owner

> "It seem they are here to destroy small businesses to make more room for larger franchise"

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#SoftwareAdvice___7052261)

KK

Khiana K.

Customer Service Representative

> "ServiceTitan helps companies stay organized and keeps you accountable as everything is recorded from phone calls to text messages..."

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6749300)

CH

Connie H.

Accounts Receivable

> "Credit on accounts have locked up and I had to get tech support to fix it. "

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7090783)

ST

Sasha T.

Junior Digital Marketing Manager

> "In terms of functionality, the advanced scheduling algorithm suggests accurate project timelines, and the full-featured dashboard..."

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6587484)

Logan M.

Office Admin

> "The biggest issue I have with ST is that some of thier features are very laggy, and are not able to be changed."

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7019377)

SK

Sanjeev K.

Office Administrative Manager

> "The platform offers all the essential features for every department — from Accounting and Dispatching to Inventory and Pricebook..."

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6770963)

OH

Oscar H.

CEO

> "Sometimes it feels like you are not using all the features that you are paying for."

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7105432)

DG

Dylan G.

Plumber

> "Service titan has been a part of my career the entire time as a plumber, it has helped me manage my different house calls and set..."

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6661411)

HL

Hunter L.

VP of Operations

> "Without proper oversight, it can become difficult to track materials accurately, leading to discrepancies in replenishment and job..."

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6747022)

LO

Lucianna O.

Office - Call Center Manager

> "This data helps in making informed decisions to enhance our service."

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7117357)

AK

Adam K.

CFO

> "Customer support can sometimes be frustrating when you are trying to get a quick fix for something but overall isnt terrible."

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7107870)

LO

Lucianna O.

Office - Call Center Manager

> "User-Friendly Interface: The platform is intuitive, making it easy for my team to navigate and utilize its features effectively."

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7117357)

EP

Erin P.

Owner

> "Then, over the course of the 12-week onboarding program (overly time-consuming), they reveal that you will be paying (thousands)..."

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6500391)

JR

Jaclyn R.

Dispatcher, ServiceTitan Champion

> "They offer so many ways to dive deeper into the software and learn from each other including SparkSessions, EmberSessions and Torch..."

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6631187)

TB

Tyler B.

President

> "The reason they give you 3 months free in the beginning is because it will take minimum 3 months to figure out how to use it..."

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#SoftwareAdvice___7016411)

LO

Lucianna O.

Office - Call Center Manager

> "It has streamlined our processes, improved customer satisfaction, and ultimately contributed to our bottom line."

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7117357)

EK

Edward K.

Vice President of Operations

> "My experience, as I mentioned earlier, was marred by numerous flaws, headaches, and unnecessary complications."

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7109808)

BB

Ben B.

Sales Manager

> "It has an excellent dashboard along with analytics and reporting"

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7056444)

BB

Ben B.

Sales Manager

> "Use of the same term for two separate functions creates confusion."

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7056444)

HL

Hunter L.

VP of Operations

> "Additionally, the automation features save time and improve accuracy, while the mobile app keeps our team connected in the field."

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6747022)

DB

Dawn B.

Office Manager

> "Payroll was a nightmare and manually entering credit cards each transaction or daily runs to the bank with deposits."

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6506639)

SG

Summer G.

Office Manager

> "It would probably work great for a very large company that does a lot of service work and has complicated projects that need to be..."

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7028872)

TW

Trevor W.

owner

> "Bad. Despite years of building out the Service Titan CRM within our company I am seriously considering switching to House call pro..."

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#SoftwareAdvice___6553056)

LO

Lucianna O.

Office - Call Center Manager

> "ServiceTitan has been a gamechanger for our call center operations."

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7117357)

SG

Summer G.

Office Manager

> "The system software was sold to us with a lot of features, but none of them actually worked for the business."

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7028872)

Logan M.

Office Admin

> "ST has transformed our company, and has helped up define processes and procedures, and work more efficiently."

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7019377)

MH

Makaiya H.

Service Construction Admin

> "Some files and photos were getting corrupted, the photo upload was a bit too grainy."

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6693563)

HL

Hunter L.

Office Manager

> "Finally, after our 3rd CSM, \[sensitive content hidden\] gave us the support that we needed and she's been a rockstar for our team."

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7118580)

JG

Jonathan G.

Director of Plumbing

> "Reporting on numbers can become tricky at times."

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6805998)

ML

Mike L.

Software Integration

> "Though it is pricey and customer service is not great, Service Titan has really helped us maximize profit as we are able to free up..."

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6625271)

MS

Mark S.

RSM

> "They reached out to me and set up a call/meeting with promises to streamline the business. Once they had gathered my information,..."

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#SoftwareAdvice___6798095)

MF

Molly F.

Admin

> "We like the visibility you get with ST, you can easily locate your technician whether he is driving or working at a customers home."

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6310416)

EV

Emily V.

Administrative Manager

> "The system will randomly crash and there's a delay in communication for when the functionality will be restored."

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6312285)

HL

Hunter L.

VP of Operations

> "What I like most about ServiceTitan is its ability to streamline our entire workflow in one platform."

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6747022)

CC

Charles C.

President

> "Chaos, Chaos, Chaos. If you want to waste your companies time and never get anywhere, never get onboarded and ultimately ever get a..."

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6660926)

OH

Oscar H.

CEO

> "Love the customer service, my account manager \[sensitive content hidden\] was great everytime I needed anything."

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7105432)

MM

Matt M.

President

> "We built our price book with way too much data and it overwhelmed the app."

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6526849)

SF

Scott F.

Office Manager

> "They dedicate time to offer webinars and training that not only help you in the software, but help you grow your business. "

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6626384)

OH

Oscar H.

CEO

> "A bit complicated to set up."

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7105432)

HL

Hunter L.

Office Manager

> "It was rough in the beginning but it's getting better and it's safe to say that we are growing to like the system more and more."

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7118580)

ST

Sasha T.

Junior Digital Marketing Manager

> "The mobile application built has limited capability compared to the desktop version."

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6587484)

JA

Jennifer A.

Director of Administrations

> "Every quarter there are new process to devlop and new features of Service Titan that change the game, for the better. "

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6323377)

SG

Summer G.

Office Manager

> "The cost of not only the implementation but the software price as well was more than we could justify."

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7028872)

JP

Joshua P.

Outside Sales Representative

> "It kept my whole HVAC sales / install team on the same page and logged info efficiently"

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6591276)

DP

David P.

Head of IT and Implementations

> "Chat support, much to be desired, I know thats MOST companies, but for one that costs so much, its really annoying when the end..."

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6660703)

KI

Kristofer I.

Director of Marketing

> "We love how ServiceTitan assists with automating our insulation, heating and cooling company."

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6309499)

DD

Danielle D.

owner, manager

> "I found onboarding to be challenging and wish I would have known more about what to expect"

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7105405)

LO

Lucianna O.

Office - Call Center Manager

> "I highly recommend ServiceTitan to any company looking to enhance their service management capabilities."

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7117357)

SG

Steven G.

Senior Advisor

> "The largest con for us is the price and learning curve for many of the modules. "

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6437841)

RS

Rick S.

Overhead Door Nfld. Limited

> "Great product, Service Titan's service is good and helpful, also customer's love getting notifications when our technicians are on..."

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6602754)

CL

Carrie L.

Special Projects Manager

> "The inability for the office side to see how the app operates on the tech side of things."

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6770756)

ST

Sasha T.

Junior Digital Marketing Manager

> "One area where ServiceTitan provides two groundbreaking enhancements that improve work management."

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6587484)

AM

Amber M.

Dispatch

> "I am not sure why payments that are deleted are still taken twice from a customer acct."

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6605131)

SF

Scott F.

Office Manager

> "Support has improved 10 fold in the last year or so and having the ember, spark, and torch network adds a ton of value!"

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6626384)

SJ

Steven J.

Operations

> "Takes quite a bit to on-board and learn the system due to the complexity of functions."

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6553160)

BS

Brett S.

Owner

> "There is a good connection and communication between the office and the field because of the software."

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6605722)

CH

Connie H.

Accounts Receivable

> "Administrative nightmare. "

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7090783)

KI

Kristofer I.

Director of Marketing

> "Helps us streamline so many jobs and not miss out on potential revenue."

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6309499)

TH

Tina H.

Office Mgr.

> "Onboarding was rushed. "

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7107618)

EK

Edward K.

Vice President of Operations

> "I enjoy working with \[sensitive content hidden\] is always responsive and willing to assist."

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7109808)

CH

Connie H.

Accounts Receivable

> "Program is extremely expensive. "

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7090783)

SK

Sanjeev K.

Office Administrative Manager

> "ServiceTitan is an all-in-one software solution for the HVAC industry."

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6770963)

BL

Brandon L.

Service Manager

> "It is a bit difficult at times to get reports the way I want them."

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6605367)

ML

Mike L.

Software Integration

> "This allows for greater customer satisfaction leading to more reviews."

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6625271)

CL

Carrie L.

Special Projects Manager

> "It makes it difficult to troubleshoot when a tech has a question."

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6770756)

SK

Sanjeev K.

Office Administrative Manager

> "It can help a small organization grow and scale to new heights."

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6770963)

Aaron R.

Operations Manager

> "They also didn't follow through with their obligation to help with a number items outlined in the contract. After my customer..."

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#GetApp___6093320)

JK

Jeff K.

Electrical Manager

> "ServiceTitan has been instrumental in organizing our business. "

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6817558)

LD

Luke D.

Business Systems Manager

> "At times the support staff aren't helpful, and I have already tried most of the troubleshooting steps they suggest. "

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6667716)

JP

Joe P.

GM

> "Invest in this software and use it to scale your business."

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#SoftwareAdvice___6338398)

KB

Katie B.

Head of Customer Experience and Marketing

> "It does soo much that it can be difficult to navigate, especially for new users."

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6309016)

EV

Emily V.

Administrative Manager

> "The release notifications that highlight new features."

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6312285)

JV

Jamie V.

President

> "They do not have enough people to teach you to effectively use the product."

[See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6551403)

[View Reviews](https://www.capterra.com/p/150053/ServiceTitan/reviews/)

Chris C.

Management Consultant

> "Users appreciate the system's ability to connect back-office staff, mobile field teams, and customers in a single, cloud-based platform."

[See full review](https://www.capterra.com/p/134632/JobLogic/#Capterra___7078651)

JM

Jesse M.

Operations Coordinator

> "Building custom reports can be kind of annoying, and I often have to export data to Excel to get what I really need."

[See full review](https://www.capterra.com/p/134632/JobLogic/#Capterra___7121205)

DS

Devesh S.

Manager

> "Centralised data storage and reporting tools help businesses analyse performance, monitor KPIs, and make more informed decisions."

[See full review](https://www.capterra.com/p/134632/JobLogic/#Capterra___7121245)

DS

Devesh S.

Manager

> "Many engineers can’t do full tasks on it, and it can lag or struggle with uploads in low‑signal areas"

[See full review](https://www.capterra.com/p/134632/JobLogic/#Capterra___7121245)

JM

Jesse M.

Operations Coordinator

> "Our field techs really like the mobile app for updating job statuses and adding notes right from the site."

[See full review](https://www.capterra.com/p/134632/JobLogic/#Capterra___7121205)

MB

Merdin B.

Director

> "To make matters worse, features that were presented as standard—such as automated email reminders—turned out to be hidden behind..."

[See full review](https://www.capterra.com/p/134632/JobLogic/#Capterra___6789135)

JB

Julie B.

Consultant

> "Joblogic is a powerful tool for field service businesses looking to move away from chaotic, paper-based methods."

[See full review](https://www.capterra.com/p/134632/JobLogic/#Capterra___7083930)

DS

Devesh S.

Manager

> "The mobile app is seen as limited in capability compared to the desktop version."

[See full review](https://www.capterra.com/p/134632/JobLogic/#Capterra___7121245)

JB

Julie B.

Consultant

> "It creates a more efficient, transparent, and profitable operation by placing the entire job lifecycle at your fingertips."

[See full review](https://www.capterra.com/p/134632/JobLogic/#Capterra___7083930)

MB

Merdin B.

Director

> "At no point were we told that core CIS functions would rely entirely on external accounting software like Xero—software we do not have..."

[See full review](https://www.capterra.com/p/134632/JobLogic/#Capterra___6789135)

Shyam Kishor P.

Manager

> "The value for money is decent too, especially for a team that needs to manage jobs and track time regularly."

[See full review](https://www.capterra.com/p/134632/JobLogic/#Capterra___7127268)

AG

Abbie G.

pest control

> "They overpromise, underdeliver, and wash their hands of any responsibility when their system fails to perform."

[See full review](https://www.capterra.com/p/134632/JobLogic/#Capterra___6816206)

MH

Moiz H.

Software Developer

> "It improves efficiency with real-time tracking and automation, though some areas like reporting and app performance could be enhanced."

[See full review](https://www.capterra.com/p/134632/JobLogic/#Capterra___6687208)

SS

Sigitas S.

Maintenance engineer

> "Another frustrating thing was program crashing and loosing all the entered details on the report."

[See full review](https://www.capterra.com/p/134632/JobLogic/#Capterra___6862596)

JR

Jolene R.

Director

> "It was essential that we could import existing customer records from our old system to JL and we received a great deal of support from..."

[See full review](https://www.capterra.com/p/134632/JobLogic/#Capterra___4930636)

SS

Sigitas S.

Maintenance engineer

> "To get images uploaded using mobile data was close to impossible."

[See full review](https://www.capterra.com/p/134632/JobLogic/#Capterra___6862596)

BRM

BALA RANGARAO M.

my own

> "It’s a reliable tool that improves efficiency and helps manage tasks effectively, making operations smoother."

[See full review](https://www.capterra.com/p/134632/JobLogic/#Capterra___6641947)

AG

Abbie G.

pest control

> "The software is unusable for our business, and the time and money we’ve lost is incredibly frustrating."

[See full review](https://www.capterra.com/p/134632/JobLogic/#Capterra___6816206)

MB

Merdin B.

Director

> "We signed up with Joblogic based on a sales demonstration that clearly led us to believe the system could manage CIS internally."

[See full review](https://www.capterra.com/p/134632/JobLogic/#Capterra___6789135)

Shyam Kishor P.

Manager

> "New users will likely need some time before they feel confident using it properly."

[See full review](https://www.capterra.com/p/134632/JobLogic/#Capterra___7127268)

BRM

BALA RANGARAO M.

my own

> "Joblogic offers excellent product quality with intuitive features that streamline workflows."

[See full review](https://www.capterra.com/p/134632/JobLogic/#Capterra___6641947)

Shyam Kishor P.

Manager

> "The first few weeks were a bit rough."

[See full review](https://www.capterra.com/p/134632/JobLogic/#Capterra___7127268)

JR

Jolene R.

Director

> "The most useful thing has to be the way the calendar/diary and allocation of jobs to engineers works but also the invoicing module which..."

[See full review](https://www.capterra.com/p/134632/JobLogic/#Capterra___4930636)

MR

Mark R.

Owner

> "The fact that they robbed me of 2 months worth of subscriptions after I stopped using the software mid trial with no way of removing my..."

[See full review](https://www.capterra.com/p/134632/JobLogic/#Capterra___4961350)

SJ

Subash J.

Data scientist

> "One of the Very few in this domain and I like inventory tracking management a lot"

[See full review](https://www.capterra.com/p/134632/JobLogic/#Capterra___6644983)

CS

Chad S.

Sales Business Relations

> "The filtration and automation options need little improvements"

[See full review](https://www.capterra.com/p/134632/JobLogic/#Capterra___6638038)

Ashley P.

Founder

> "The Ui was great and software easy tk use"

[See full review](https://www.capterra.com/p/134632/JobLogic/#Capterra___7100124)

VR

Verified Reviewer

accounts

> "There can be insufficient feedback/understanding regarding the causes of errors."

[See full review](https://www.capterra.com/p/134632/JobLogic/#Capterra___6637651)

NS

Nikkolai S.

Real Estate Salesperson

> "Excellent customer service when it comes to the software and really advanced features and functions."

[See full review](https://www.capterra.com/p/134632/JobLogic/#Capterra___6635872)

SR

Sudha R.

Clothing store

> "fail to keep sales promise in managing to get the programming"

[See full review](https://www.capterra.com/p/134632/JobLogic/#Capterra___6638329)

VK

Vanitha K.

Senior application consultant

> "overall its a great product with user friendly interface and better scheduling features"

[See full review](https://www.capterra.com/p/134632/JobLogic/#Capterra___6639091)

DT

Des T.

Financial Controller

> "A well marketed product and that is where the positivity ends and once they have taken your money they are uninterested in adapting the..."

[See full review](https://www.capterra.com/p/134632/JobLogic/#GetApp___4993563)

KS

Kirk S.

Director

> "Protean has enabled us to improve in all areas including admin efficiency, customer service and feedback, engineering support and..."

[See full review](https://www.capterra.com/p/134632/JobLogic/#Capterra___3550540)

MM

Matthew M.

Gas Engineer Business Owner

> "Overall terribly, I was hoping for an experience as good as commusoft but this software is broken and not finished"

[See full review](https://www.capterra.com/p/134632/JobLogic/#SoftwareAdvice___6623026)

BM

Bramwel M.

Food and beverage attendant

> "I like the deployment of the staff"

[See full review](https://www.capterra.com/p/134632/JobLogic/#Capterra___6628707)

MM

Matthew M.

Gas Engineer Business Owner

> "Setting up still doesn't help you. "

[See full review](https://www.capterra.com/p/134632/JobLogic/#SoftwareAdvice___6623026)

AH

Andy H.

CIO

> "This was an upgrade from Service Director who no longer supported their desktop product, and at the time (2019) when we did an appraisal..."

[See full review](https://www.capterra.com/p/134632/JobLogic/#Capterra___4288013)

JR

Jolene R.

Director

> "Not being able to upload a large batch of new customer site addresses ourselves. "

[See full review](https://www.capterra.com/p/134632/JobLogic/#Capterra___4930636)

NT

Nick T.

Sales

> "Overall, it was good and it made our lives easier with what we did."

[See full review](https://www.capterra.com/p/134632/JobLogic/#Capterra___6639123)

NT

Nick T.

Sales

> "It was tough to implement, and we had a hard time adapting."

[See full review](https://www.capterra.com/p/134632/JobLogic/#Capterra___6639123)

JR

Jolene R.

Director

> "Going from what we were using to JL was a big step for us with a trip up to Birmingham for some training. "

[See full review](https://www.capterra.com/p/134632/JobLogic/#Capterra___4930636)

VR

Verified Reviewer

accounts

> "Horrible company; steer clear of them.""

[See full review](https://www.capterra.com/p/134632/JobLogic/#Capterra___6637651)

VR

Verified Reviewer

Operations Lead

> "Overall, a good and seamless experience using the system."

[See full review](https://www.capterra.com/p/134632/JobLogic/#Capterra___6642536)

AV

Alfred V.

Operations Hub Manager

> "The stock features of Joblogic are very basic."

[See full review](https://www.capterra.com/p/134632/JobLogic/#Capterra___5062397)

BM

Bramwel M.

Food and beverage attendant

> "It is pocket friendly"

[See full review](https://www.capterra.com/p/134632/JobLogic/#Capterra___6628707)

LS

Laura S.

Service Admin Manager

> "There can also be long wait times for the development team to address faults within the system."

[See full review](https://www.capterra.com/p/134632/JobLogic/#Capterra___3638123)

AV

Alfred V.

Operations Hub Manager

> "Special word to the Squad Almighty who are my to go to team for support within Joblogic."

[See full review](https://www.capterra.com/p/134632/JobLogic/#Capterra___5062397)

KS

Kirk S.

Director

> "CRM system does not have as many features/reporting as other CRM software available."

[See full review](https://www.capterra.com/p/134632/JobLogic/#Capterra___3550540)

JJ

John J.

Patent Attorney

> "The product is easy to use, and makes maintenance monitoring and scheduling pain free."

[See full review](https://www.capterra.com/p/134632/JobLogic/#Capterra___4974755)

AG

Ashley G.

Owner

> "Features, the rest of the representatives, software is slow, company is the least bit understanding and helpful, and over priced."

[See full review](https://www.capterra.com/p/134632/JobLogic/#SoftwareAdvice___2681347)

LS

Laura S.

Service Admin Manager

> "I also like the mapping feature to see where our engineers are in real time, but also travel history is very useful. "

[See full review](https://www.capterra.com/p/134632/JobLogic/#Capterra___3638123)

DH

Dan H.

Director

> "I asked back in May 2020 that I have issues, and basically get fobbed off."

[See full review](https://www.capterra.com/p/134632/JobLogic/#GetApp___2619983)

[View Reviews](https://www.capterra.com/p/134632/JobLogic/reviews/)

## User interface

4.35 (325)

[Joblogic](https://www.capterra.com/p/134632/JobLogic/)

4.33 (100)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Absence Management

207

Important

Access Controls/Permissions

150

Important

Activity Tracking

120

Important

ServiceTitan

21/40

-   Absence Management
-   Access Controls/Permissions
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Scheduling
-   Automated Scheduling
-   Availability Management
-   Booking Management
-   Calendar Management
-   Calendar Sync
-   Class Scheduling
-   Customer Database
-   Customizable Branding
-   Customizable Fields
-   Drag & Drop
-   Employee Management
-   Employee Scheduling
-   Facility Scheduling
-   Generative AI
-   Group Scheduling
-   Mobile Access
-   Multi-Location
-   Online Booking
-   Personalization and Recommendation
-   Real-Time Notifications
-   Real-time Scheduling
-   Real-Time Updates
-   Reminders
-   Reporting & Statistics
-   Resource Scheduling
-   Room Booking
-   Self Service Portal
-   Shift Swapping
-   Task Scheduling
-   Third-Party Integrations
-   Timesheet Management
-   Time Zone Tracking
-   User Management

[See all features](https://www.capterra.com/p/150053/ServiceTitan/#features)

Joblogic

Top features

25/40

-   Absence Management
-   Access Controls/Permissions
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Scheduling
-   Automated Scheduling
-   Availability Management
-   Booking Management
-   Calendar Management
-   Calendar Sync
-   Class Scheduling
-   Customer Database
-   Customizable Branding
-   Customizable Fields
-   Drag & Drop
-   Employee Management
-   Employee Scheduling
-   Facility Scheduling
-   Generative AI
-   Group Scheduling
-   Mobile Access
-   Multi-Location
-   Online Booking
-   Personalization and Recommendation
-   Real-Time Notifications
-   Real-time Scheduling
-   Real-Time Updates
-   Reminders
-   Reporting & Statistics
-   Resource Scheduling
-   Room Booking
-   Self Service Portal
-   Shift Swapping
-   Task Scheduling
-   Third-Party Integrations
-   Timesheet Management
-   Time Zone Tracking
-   User Management

[See all features](https://www.capterra.com/p/134632/JobLogic/#features)

### Recognition

No recognitions have been awarded to ServiceTitan

No recognitions have been awarded to Joblogic

### Deployment & support

ServiceTitan

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Joblogic

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

ServiceTitan

-   By ServiceTitan
-   Located in United States
-   Founded in 2012

Joblogic

-   By Tracer Management Systems
-   Located in United Kingdom
-   Founded in 1998

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