Joblogic vs Fergus: Which is a better fit?

The support we get from Protean is very good, the help desk team are very responsive and can usually resolve any issues very quickly.

Customer service is useless, and very slow. Again you get promised it’ll go to development team for review and get nothing.

The team behind this software solution is clearly focused on developing the software with benefits to the user in mind. They are very open to suggestions and recommendations.

Myles M

Company Director

The software and therefore our data is web-based. It's a risk for us to put all our work, notes, client files and potentially years of data somewhere other than on our offices.

Great Support, quick reliable and helpful. Special Thanks to our Onboarding Manager.

Solves the H&S problem of lone working. You can change a quote into a job (you decrease administration cost).

The most important feature for us is how reliable the software has been. Protean has been really solid for us with zero downtime in almost 6 years.

I find this silly as the work around takes longer then just inputting into a spreadsheet or any other kind of software you have before you use Joblogic. Very disappointing and no part refund or help.

A good way to track work in progress and schedule Labour. Would love to see more customised features around the Favorites setup for invoicing and quotes.

Apprentice on entry level subscription cant search for jobs unless he is assigned to it which is a pain (has no search bar option at all).

It integrates seamlessly to Xero which has made it very simple to implement. We like the ability to track staff when required and the fact that it has a full health and safety component also.

Setting up with suppliers in Australia was frustrating.

Fergus is a great system we are using to help with job scheduling and management of our workers and also great with invoicing jobs once completed, as it links with our xero account as well.

However I am restricted to just labour & materials.

Excited to see future improvements, and lastly, the team on the customer support help desk are awesome - you guys rock.

I have a limited function to use under my log in.