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Our target audience is not limited or exclusive to just service and maintenance companies. If you employ field operatives to carry out planned or reactive jobs, our solution will be perfect for you.
Crane and Heavy Haul, Manufacturing, Facilities Management, Fleet, Oil & Gas, Construction, Asset Management, Food and Beverage, Pulp and Paper, Mining, Manufacturing, Lube Management
The support we get from Protean is very good, the help desk team are very responsive and can usually resolve any issues very quickly.
Customer service is useless, and very slow. Again you get promised it’ll go to development team for review and get nothing.
The team behind this software solution is clearly focused on developing the software with benefits to the user in mind. They are very open to suggestions and recommendations.
The software and therefore our data is web-based. It's a risk for us to put all our work, notes, client files and potentially years of data somewhere other than on our offices.
Great Support, quick reliable and helpful. Special Thanks to our Onboarding Manager.
Solves the H&S problem of lone working. You can change a quote into a job (you decrease administration cost).
The most important feature for us is how reliable the software has been. Protean has been really solid for us with zero downtime in almost 6 years.
I find this silly as the work around takes longer then just inputting into a spreadsheet or any other kind of software you have before you use Joblogic. Very disappointing and no part refund or help.
The ease of use and set up for this product was very simple. The Redlist staff is amazing to work with they are with you along the whole set up process for the organization.
They couldn't deliver on timelines or what we needed, so when we asked for half of our money back. Only half since we didn't even get to utilize the system, they said no.
The training team was great and did their best with the new system they were given to work with. It was not meant for heavy haul.
We are still building our program and working with a team at Redlist to fix problems we see.
Their customer support staff is top notch. I enjoyed my implementation team and the rep seemed to be available to help me and my team with everything we needed.
Sometimes editing/adding back end items seem difficult. There is always a way, but it doesn't seem that intuitive sometimes.
The way it closes any miscommunication between employees, supervisors and managers is fantastic. It allows for companies to have everyone on the same page while keeping everything efficient.
Prioritize real-user-identified key features according to your needs to find your best fit.
Joblogic
Top FeaturesRedlist
Joblogic
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Redlist
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