# Compare Hippo Manager vs IDEXX Neo 2026 | Capterra > Unsure of what to choose? Check Capterra to compare IDEXX Neo and Hippo Manager based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/134667-145988/Hippo-Manager-vs-IDEXX-Neo --- # IDEXX Neo vs Hippo Manager Features and Cost Comparison Last updated March 13th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: IDEXX NeoHippo Manager2/4 selected [IDEXX Neo](https://www.capterra.com/p/145988/IDEXX-Neo/)[4.2 (117)](https://www.capterra.com/p/145988/IDEXX-Neo/reviews/) [Hippo Manager](https://www.capterra.com/p/134667/Hippo-Manager/)[3.9 (133)](https://www.capterra.com/p/134667/Hippo-Manager/reviews/) [## IDEXX Neo](https://www.capterra.com/p/145988/IDEXX-Neo/)[4.2 (117)](https://www.capterra.com/p/145988/IDEXX-Neo/reviews/) Starting Price $290.00/month Value-for-Money 4.3 Functionality 3.9 Ease of Use 4.4 Customer Service 4.5 Reviews Sentiment CD BL BL Based on [117 reviews](#user-reviews) Positive 99 Neutral 8 Negative 10 [## Hippo Manager](https://www.capterra.com/p/134667/Hippo-Manager/)[3.9 (133)](https://www.capterra.com/p/134667/Hippo-Manager/reviews/) Starting Price $119.00/month Value-for-Money 4.1 Functionality 3.6 Ease of Use 3.8 Customer Service 4.2 Reviews Sentiment KB KH MF Based on [133 reviews](#user-reviews) Positive 96 Neutral 24 Negative 13 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. ## Summary * * * Features in Veterinary Software Best performer 30 / 46 Only IDEXX Neo - Client Management - Communication Management - Customer Database 18 / 46 Only Hippo Manager - Accounting - Patient Portal - SOAP notes User satisfaction User satisfaction 4.2 User reviews[117](https://www.capterra.com/p/145988/IDEXX-Neo/reviews/) Ease of use 4.4 Functionality 3.9 Value for money 4.3 Customer support 4.5 User satisfaction 3.9 User reviews[133](https://www.capterra.com/p/134667/Hippo-Manager/reviews/) Ease of use 3.8 Functionality 3.6 Value for money 4.1 Customer support 4.2 Price starts from Price starts from $290Flat Rate, Per Month - Free version - Free trial Price starts from $119Per User, Per Month - Free version - Free trial Best for Best for Independent veterinary practices, mobile clinics, and shelters. Best for Flexible and ideal for any size or specialty - companion, large animal, equine, mobile, single location, multi, enterprise, nonprofit, education & more. Get work/life balance while you grow. ## User reviews Pros & cons CD Carsyn D. veterinary assistant > "This software does it all- scheduling, record keeping, invoices, and prescriptions- making it really user friendly for..." [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___6001966) PS PAMELA S. Veterinarian and owner > "I;ve spent hours on the phone with the credit card processing company and despite Idexx telling us we have to contact..." [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___6705277) BL Bethany L. Receptionist > "My overall experience is pretty decent, considering it does have general scheduling ability and patient tracking." [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___6773730) PS PAMELA S. Veterinarian and owner > "WE NEVER GOT ANY INVOICES WITH THE CHARGES BECAUSE THEY WERE IN THE PORTAL WHICH WE NEVER SIGNED UP FOR BECAUSE WE..." [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___6705277) BL Bethany L. Receptionist > "It is quite an affordable program, and it has the ability to schedule appointments easily." [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___6773730) BL Bethany L. Receptionist > "There are also issues with sharing records to other vets or owners. " [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___6773730) CH Casey H. Tech > "I like that everything I need is at my fingertips. If a client calls and asks what medications my cat needs to be on." [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___4169857) MS Meredith S. office manager > "Hard to do large animal clients, inventory is a NIGHTMARE! If you do any inventory on a regular basis - stay away..." [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___5037357) JD John D. Veterinarian > "The e-mail reminders seem to run fine and the lab work is integrated to where it tells the lab station to run a test..." [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___3089323) LH Lisa H. LVT Instructor > "For instance, if they forget to complete an item on the anesthesia monitoring form it must be completely restarted. " [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___5035692) SC Shawn C. veterinarian-owner > "Integration with lab and imaging services has been an excellent addition to the practice. " [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___4039058) MS Meredith S. office manager > "The reports are very vague. " [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___5037357) TG Tammy G. Practice Manager > "It has been very easy to train new staff on this program and I like that fact of being able to suggest new ideas in..." [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___4515210) JW Jennifer W. Office Manager > "It's impossible to accurately track A/R as payments are applied back to invoice dates and not the day they are..." [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___3203155) HG Harrison G. Manager > "Easy to use." [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___5035389) JP Jupiter P. LVT > "Definitely not as advanced as Cornerstone as far as tracking information inventory, patient, and client wise." [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___2959772) CH Casey H. Tech > "I can easily find the client by their name or phone number." [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___4169857) DM Daniele M. Veterinarian/Owner > "My biggest complaint is that they will not let me type in a date when doing date entry for birthdays vaccine reminders." [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___2471219) CH Cass H. Practice Manager > "The functionality, user friendly and to have the ability to have our labs go right into our patient failes, the..." [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___2988636) GK Gia K. Clinic Manager > "We dislike that some features are often changed that do not necessarily need to be changed." [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___3202724) KT Kalah T. Practice Manager > "Neo is easy to use and easy to train with, with a great support team, and you can send in enhancement requests." [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___4373369) CP Cheryl P. Office Manager > "it is not compatible with some of our other software" [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___3180485) BO Becky O. Veterinary Technician > "Neo was very easy to use in regard to create medical records, collect payment and the benefit of being directly..." [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___3566446) HS Harmandeep S. Veterinarian > "The reminder system leaves a lot to be desired. " [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___3452924) LH Leslie H. Veterinarian > "The ease of use and being able to customize everything" [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___4038129) JD John D. Veterinarian > "Now, development has come to a virtual standstill." [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___3089323) AD Ana D. CVT > "Very easy to use software." [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___4177799) AP Anna P. Owner/veterinarian > "The conversion from my old software was not perfect. " [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___2595035) [View Reviews](https://www.capterra.com/p/145988/IDEXX-Neo/reviews/) KB Keri B. Office Manager > "The part I liked the most was the patient screen that showed all of the widgets." [See full review](https://www.capterra.com/p/134667/Hippo-Manager/#Capterra___6817257) SC Sarah C. Owner and veterinarian > "It is okay, but not great, if you want basic functions; medical records, invoicing, medication labels, appointment scheduling; it..." [See full review](https://www.capterra.com/p/134667/Hippo-Manager/#SoftwareAdvice___6292159) KH Kari H. Veterinary Technician > "It's a huge time saver to be able to pull up a patient's entire record anywhere rather than having to search for a physical chart." [See full review](https://www.capterra.com/p/134667/Hippo-Manager/#Capterra___4947222) SC Sarah C. Owner and veterinarian > "This may be because they want users to pay $1.50 per card for their postcard reminder service, which, as a green practice, we would..." [See full review](https://www.capterra.com/p/134667/Hippo-Manager/#SoftwareAdvice___6292159) MF Melinda F. Veterinarian/Practice Owner > "Still has great customizable layout of medical record. " [See full review](https://www.capterra.com/p/134667/Hippo-Manager/#Capterra___4323188) SC Sarah C. Owner and veterinarian > "As soon as I read that, it became painfully obvious that our PMS is limiting the ability of our practice to progress due to its..." [See full review](https://www.capterra.com/p/134667/Hippo-Manager/#SoftwareAdvice___6292159) MF Melinda F. Veterinarian/Practice Owner > "They no longer seem to have enough of them, but everyone I have dealt with is professional and capable. " [See full review](https://www.capterra.com/p/134667/Hippo-Manager/#Capterra___4323188) SC Sarah C. Owner and veterinarian > "However, given that other PMS options have so much more (and without the major glitches), for what will be the same cost, it is..." [See full review](https://www.capterra.com/p/134667/Hippo-Manager/#SoftwareAdvice___6292159) YS Yanneth S. DVM Owner > "Previous version was all I ever wanted in a software for my practice." [See full review](https://www.capterra.com/p/134667/Hippo-Manager/#SoftwareAdvice___3662167) HP Holly P. Licensed Veterinary Technician > "I don't feel that it is efficient to have to switch between the medication and vaccine tab in order to invoice these items." [See full review](https://www.capterra.com/p/134667/Hippo-Manager/#Capterra___4903586) NC Norbert C. owner operator > "The fact that it is cloud based meaning I could easily access it from home" [See full review](https://www.capterra.com/p/134667/Hippo-Manager/#SoftwareAdvice___3451872) AA Alyson A. Lead Tech > "Customer service expedited all our concerns which was annoying that they couldn’t fix the issue at that moment." [See full review](https://www.capterra.com/p/134667/Hippo-Manager/#Capterra___5039718) AD Andrea D. Manager > "The support group is very responsive and try to get back to you ASAP. " [See full review](https://www.capterra.com/p/134667/Hippo-Manager/#Capterra___2516347) KH Kari H. Veterinary Technician > "The new update seems a bit clunky and isn't always the most user friendly." [See full review](https://www.capterra.com/p/134667/Hippo-Manager/#Capterra___4947222) MN MArlene N. Manager > "Easy to navigate once you are familiar with it." [See full review](https://www.capterra.com/p/134667/Hippo-Manager/#Capterra___2244321) TR Tatiana R. Veterinarian > "CONSTANT CHANGES causes lots of disruption and understanding." [See full review](https://www.capterra.com/p/134667/Hippo-Manager/#Capterra___4999176) [View Reviews](https://www.capterra.com/p/134667/Hippo-Manager/reviews/) ## User interface 4.21 (117) [Hippo Manager](https://www.capterra.com/p/134667/Hippo-Manager/) 3.93 (133) ### Features IDEXX Neo Top features 30/46 - Accounting - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Appointment Scheduling - Billing & Invoicing - Calendar Management - Charting - Client Management - Communication Management - Confirmations/Reminders - CRM - Customer Database - Data Import/Export - Document Management - Document Storage - Electronic Payments - Electronic Signature - Email Reminders - EMR/EHR - E-Prescribing - Generative AI - Historical Reporting - Imaging and X-rays - Inventory Management - Invoice Management - Live Chat - Medical Billing - Patient Intake - Patient Portal - Patient Records Management - Payment Processing - Prescription Processing - Reminders - Reporting & Statistics - Self Service Portal - SMS Messaging - SOAP notes - Status Tracking - Task Scheduling - Telemedicine - Template Management - Third-Party Integrations - Treatment Planning - Workflow Management [See all features](https://www.capterra.com/p/145988/IDEXX-Neo/#features) Hippo Manager 18/46 - Accounting - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Appointment Scheduling - Billing & Invoicing - Calendar Management - Charting - Client Management - Communication Management - Confirmations/Reminders - CRM - Customer Database - Data Import/Export - Document Management - Document Storage - Electronic Payments - Electronic Signature - Email Reminders - EMR/EHR - E-Prescribing - Generative AI - Historical Reporting - Imaging and X-rays - Inventory Management - Invoice Management - Live Chat - Medical Billing - Patient Intake - Patient Portal - Patient Records Management - Payment Processing - Prescription Processing - Reminders - Reporting & Statistics - Self Service Portal - SMS Messaging - SOAP notes - Status Tracking - Task Scheduling - Telemedicine - Template Management - Third-Party Integrations - Treatment Planning - Workflow Management [See all features](https://www.capterra.com/p/134667/Hippo-Manager/#features) ### Recognition No recognitions have been awarded to IDEXX Neo No recognitions have been awarded to Hippo Manager ### Deployment & support IDEXX Neo Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Hippo Manager Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details IDEXX Neo - By IDEXX - Located in United States - Founded in 1983 Hippo Manager - By Hippo Manager Software - Located in United States - Founded in 2012 ## Popular Comparisons [IDEXX Neo](https://www.capterra.com/p/145988/IDEXX-Neo/)[4.21 (117)](https://www.capterra.com/p/145988/IDEXX-Neo/reviews/) vs [DaySmart Vet](https://www.capterra.com/p/133166/DaySmart-Vet/)[4.61 (283)](https://www.capterra.com/p/133166/DaySmart-Vet/reviews/) $290/month Price $116/month 3.9 Features 4.4 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/133166-145988/DaySmart-Vet-vs-IDEXX-Neo) [Hippo Manager](https://www.capterra.com/p/134667/Hippo-Manager/)[3.93 (133)](https://www.capterra.com/p/134667/Hippo-Manager/reviews/) vs [DaySmart Vet](https://www.capterra.com/p/133166/DaySmart-Vet/)[4.61 (283)](https://www.capterra.com/p/133166/DaySmart-Vet/reviews/) $119/month Price $116/month 3.6 Features 4.4 3.8 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/133166-134667/DaySmart-Vet-vs-Hippo-Manager) [IDEXX Neo](https://www.capterra.com/p/145988/IDEXX-Neo/)[4.21 (117)](https://www.capterra.com/p/145988/IDEXX-Neo/reviews/) vs [Instinct Science](https://www.capterra.com/p/234498/Instinct-EMR/)[4.90 (238)](https://www.capterra.com/p/234498/Instinct-EMR/reviews/) $290/month Price Contact vendor for pricing 3.9 Features 4.8 4.4 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/145988-234498/IDEXX-Neo-vs-Instinct-EMR) [Hippo Manager](https://www.capterra.com/p/134667/Hippo-Manager/)[3.93 (133)](https://www.capterra.com/p/134667/Hippo-Manager/reviews/) vs [Instinct Science](https://www.capterra.com/p/234498/Instinct-EMR/)[4.90 (238)](https://www.capterra.com/p/234498/Instinct-EMR/reviews/) $119/month Price Contact vendor for pricing 3.6 Features 4.8 3.8 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/134667-234498/Hippo-Manager-vs-Instinct-EMR) [IDEXX Neo](https://www.capterra.com/p/145988/IDEXX-Neo/)[4.21 (117)](https://www.capterra.com/p/145988/IDEXX-Neo/reviews/) vs [Covetrus Pulse](https://www.capterra.com/p/130107/Covetrus-Pulse/)[4.02 (542)](https://www.capterra.com/p/130107/Covetrus-Pulse/reviews/) $290/month Price Contact vendor for pricing 3.9 Features 3.6 4.4 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/130107-145988/Covetrus-Pulse-vs-IDEXX-Neo) [Hippo Manager](https://www.capterra.com/p/134667/Hippo-Manager/)[3.93 (133)](https://www.capterra.com/p/134667/Hippo-Manager/reviews/) vs [Covetrus Pulse](https://www.capterra.com/p/130107/Covetrus-Pulse/)[4.02 (542)](https://www.capterra.com/p/130107/Covetrus-Pulse/reviews/) $119/month Price Contact vendor for pricing 3.6 Features 3.6 3.8 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/130107-134667/Covetrus-Pulse-vs-Hippo-Manager) [IDEXX Neo](https://www.capterra.com/p/145988/IDEXX-Neo/)[4.21 (117)](https://www.capterra.com/p/145988/IDEXX-Neo/reviews/) vs [ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/)[4.63 (277)](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/reviews/) $290/month Price $260.5/month 3.9 Features 4.5 4.4 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/99977-145988/ezyVet-Cloud-Vet-Software-vs-IDEXX-Neo) [Hippo Manager](https://www.capterra.com/p/134667/Hippo-Manager/)[3.93 (133)](https://www.capterra.com/p/134667/Hippo-Manager/reviews/) vs [ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/)[4.63 (277)](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/reviews/) $119/month Price $260.5/month 3.6 Features 4.5 3.8 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/99977-134667/ezyVet-Cloud-Vet-Software-vs-Hippo-Manager) [IDEXX Neo](https://www.capterra.com/p/145988/IDEXX-Neo/)[4.21 (117)](https://www.capterra.com/p/145988/IDEXX-Neo/reviews/) vs [Shepherd](https://www.capterra.com/p/172485/Shepherd-App/)[4.75 (87)](https://www.capterra.com/p/172485/Shepherd-App/reviews/) $290/month Price $299/month 3.9 Features 4.6 4.4 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/145988-172485/IDEXX-Neo-vs-Shepherd-App) [Hippo Manager](https://www.capterra.com/p/134667/Hippo-Manager/)[3.93 (133)](https://www.capterra.com/p/134667/Hippo-Manager/reviews/) vs [Covetrus vRxPro](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/)[4.34 (196)](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/reviews/) $119/month Price Contact vendor for pricing 3.6 Features 4.3 3.8 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/134667-204324/Hippo-Manager-vs-Covetrus-Prescription-Management) [IDEXX Neo](https://www.capterra.com/p/145988/IDEXX-Neo/)[4.21 (117)](https://www.capterra.com/p/145988/IDEXX-Neo/reviews/) vs [Covetrus vRxPro](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/)[4.34 (196)](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/reviews/) $290/month Price Contact vendor for pricing 3.9 Features 4.3 4.4 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/145988-204324/IDEXX-Neo-vs-Covetrus-Prescription-Management) [Hippo Manager](https://www.capterra.com/p/134667/Hippo-Manager/)[3.93 (133)](https://www.capterra.com/p/134667/Hippo-Manager/reviews/) vs [Vetstoria](https://www.capterra.com/p/162603/Online-Booking/)[4.79 (119)](https://www.capterra.com/p/162603/Online-Booking/reviews/) $119/month Price $249/month 3.6 Features 4.7 3.8 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/134667-162603/Hippo-Manager-vs-Online-Booking)