# Compare CheckMarket vs SurveySparrow 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare SurveySparrow and CheckMarket based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/134813-168823/CheckMarket-vs-SurveySparrow

---

# SurveySparrow vs CheckMarket Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

SurveySparrowCheckMarket2/4 selected

[SurveySparrow](https://www.capterra.com/p/168823/SurveySparrow/)[4.4 (121)](https://www.capterra.com/p/168823/SurveySparrow/reviews/)

[CheckMarket](https://www.capterra.com/p/134813/CheckMarket/)[4.5 (149)](https://www.capterra.com/p/134813/CheckMarket/reviews/)

[## SurveySparrow](https://www.capterra.com/p/168823/SurveySparrow/)[4.4 (121)](https://www.capterra.com/p/168823/SurveySparrow/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.3

Functionality

4.3

Ease of Use

4.5

Customer Service

4.3

Reviews Sentiment

Based on [121 reviews](#user-reviews)

Positive

109

Neutral

7

Negative

5

[## CheckMarket](https://www.capterra.com/p/134813/CheckMarket/)[4.5 (149)](https://www.capterra.com/p/134813/CheckMarket/reviews/)

Starting Price

$150.00/month

Value-for-Money

4.6

Functionality

4.3

Ease of Use

4.3

Customer Service

4.9

Reviews Sentiment

SJ

ML

HE

Based on [149 reviews](#user-reviews)

Positive

144

Neutral

5

Negative

0

## Summary

* * *

Key features rated by users

Features selected based on 8,721 reviews from survey software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

68%Fit

Not enough reviews

Feature ratings

Multiple Question Types

4.4

Customizable Questions

4.3

Survey Builder

4.7

Data Security

\--

Anonymous Feedback

3.0

\--%Fit

Missing features

Not enough reviews

Feature ratings

Multiple Question Types

NA

Customizable Questions

5.0

Survey Builder

4.5

Data Security

NA

Anonymous Feedback

\--

User satisfaction

User satisfaction

4.4

User reviews[121](https://www.capterra.com/p/168823/SurveySparrow/reviews/)

Ease of use

4.5

Functionality

4.3

Value for money

4.3

Customer support

4.3

User satisfaction

4.5

User reviews[149](https://www.capterra.com/p/134813/CheckMarket/reviews/)

Ease of use

4.3

Functionality

4.3

Value for money

4.6

Customer support

4.9

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$150Usage Based, Per Month

-   Free version
-   Free trial

Best for

Best for

SurveySparrow targets Customer Experience, Marketing, Product, HR, IT, Sales, and Operations Managers across BFSI, Retail, IT, Healthcare, Automotive, Media, Government, Education, Hospitality, and E-

Best for

You need answers, and you need them quickly. Whether you’re conducting ad hoc market research, want to gather quick feedback on advertising or product concepts, or launching a sophisticated insights.

## User reviews

Pros & cons

VR

Verified Reviewer

Support Operations

> "I like that our team can create a custom CSAT survey that can then import results back into our tickets in Zendesk."

[See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___7004838)

SG

Sarah G.

Manager of Visitor Engagement

> "It is difficult to manage the mass amounts of data that we process each day, and requires a lot of additional work..."

[See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___6170673)

Stanley K.

Software Engineer

> "With this integration you will be able to answer a form and make a payment online and in mobile applications in an..."

[See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___6705333)

KP

Kristy P.

Director

> "Additionally, there is not "save and come back" option on their surveys. If you do not finish them in one sitting,..."

[See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___4956908)

SF

Sarah F.

Office Manager

> "I feel having the personalized surveys for our employees has made our moral better. Whether it is a survey about..."

[See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___6841448)

OE

Omar E.

Customer experience manager

> "Reporting, synchronizing, couldn't get my data on google sheet, customer service couldn't solve my issue "

[See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___6177580)

AD

Ayikoru D.

Finance and Administration Officer

> "Integrates well with live chat tools and ticket tools to offer customer support as same as survey collection"

[See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___6421720)

CL

Chris L.

Sales Operations

> "It can be challenging sometimes to upload contacts/clean uploaded contacts."

[See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___6170666)

JS

Jeremy S.

Partner

> "Happy with the use of the tool, we have found far more capable than the free or bundled solutions with office..."

[See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___6857129)

TM

Tarun M.

Assistant Manager

> "There are few features pertaining to global variable that many time don't work."

[See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___6175605)

MD

Michelle D.

Student Experience Specialist

> "The downloadable excels make it easy to analyze our data too."

[See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___6842272)

ZS

Zulfiqar S.

AVP

> "emailing mechanism and slow processing of data"

[See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___6175628)

VR

Verified Reviewer

Support Operations

> "Simple to use and if you need metrics, reports or integrations with other services they do it all!"

[See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___7004838)

KP

Kristy P.

Director

> "They then tried to charge me for an entirely new set of surveys without my knowledge of consent."

[See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___4956908)

CN

Claire N.

Project Manager

> "Robustness and efficiency for extracting actionable insights."

[See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___6587971)

Mayerly G.

bachelor

> "I also noticed that the integration with other analysis tools is not as easy as I would have liked."

[See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___4844510)

JS

Jeremy S.

Partner

> "Strong support from the client services team."

[See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___6857129)

AJ

Ahamed J.

Business Development Manager

> "Some of hte old-fashioned features are not available anymore."

[See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___6175930)

Joël T.

Senior Frontent Developer

> "It helps us to create realistic user-friendly feedback (survey) forms with human-like feelings."

[See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___4829422)

KP

Kristy P.

Director

> "Pricing model was not transparent."

[See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___4956908)

NF

Niall F.

Head of Design

> "Good level of customisation and an excellent range of question types for quantitative and qualitative measuring."

[See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___6175906)

ME

Mohamed E.

Student

> "Non functional for thr most of the time."

[See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___6170799)

Romaric S.

Web designer

> "The analytic & reporting parts of the tool also work well and provide in-depth data on how users interact with my..."

[See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___4287066)

Alekhya H.

Clinical investigator

> "The survey building tool is good ,but it has some bugs and need developers assistance."

[See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___4615496)

Mayerly G.

bachelor

> "What I like the most about this platform is its conversational approach instead of having customers fill out a..."

[See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___4844510)

Halimatun Z.

IT Manager

> "I have tried to moving around some of the text field on the survey form, but it just not snapped on the grid that..."

[See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___3203824)

Joël T.

Senior Frontent Developer

> "SurveySparrow also provides multiple integration possibilities which rather favor our preferences."

[See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___4829422)

DC

Dianne C.

PRESIDENT

> "We received no alert to our card to be billed so we could call to cancel."

[See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___3258327)

Ganapathi N.

Product developer

> "The form can be build from the blank scratch and can use different themes so that customers can give their..."

[See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___4631931)

CG

Chaitanya G.

Associate software test engineer

> "The prices are high."

[See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___4624187)

HCL

Hak Chong L.

Principal Designer

> "SurveySparrow was my first Survey Application to garner the feedback of my audiences and it works very well with..."

[See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___3610034)

Ganisetti U.

Student

> "The overall experience is Not bed."

[See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___4631567)

CP

Chandrakeerthan P.

student

> "The best feature of surveysparrow is that it has a lot of inbuilt templates for creating surveys."

[See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___4564605)

Godfrey C.

Technical Quality Manager

> "It is harder to customize using survey forms"

[See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___2952440)

MR

Melinda R.

Managing Director

> "It makes handling business surveys easy including easy building of forms"

[See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___6061049)

DC

Dianne C.

PRESIDENT

> "This means they hacked us in an effort to refuse a refund."

[See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___3258327)

Romaric S.

Web designer

> "With this natural and friendly touch, the customer feels extremely engaged and that boosts the overall conversion..."

[See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___4287066)

Godfrey C.

Technical Quality Manager

> "It is tough to deal with drag and drop question boxes."

[See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___2952440)

MR

Melinda R.

Managing Director

> "It ,makes engagements and feedback collection easy"

[See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___6061049)

DC

Dianne C.

PRESIDENT

> "We received no benefit from it. After our tech support removed their code, I was alerted yesterday"

[See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___3258327)

Jason E.

internet marketer

> "Survey sparrow is a tool every business needs if you really care about improving your customer shopping experience..."

[See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___3466762)

VR

Verified Reviewer

Owner

> "The customer service is not very good. When you do get someone on line to help you- they tend to answer a..."

[See full review](https://www.capterra.com/p/168823/SurveySparrow/#GetApp___2444704)

Romaric S.

Web designer

> "Survey Sparrow is my #1 online survey builder. Nor the purpose of my surveys, Survey sparrow has always met my..."

[See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___4287066)

VR

Verified Reviewer

Owner

> "I learned this by waiting an extended time over the weekend, then finding out on Monday that there was no Customer..."

[See full review](https://www.capterra.com/p/168823/SurveySparrow/#GetApp___2444704)

JLD

J'La D.

Community Outreach

> "It's a very simple yet aesthetically pleasing application and easy for end-users to navigate."

[See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___6170711)

Carolina F.

Merchant Success Analyst

> "We had some difficulties when sharing the survey with customers and team members in China."

[See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___2587877)

MA

Mohammad A.

Software developer

> "Using the skip questions tool is great as well for email surveys where there is more coverage to more users."

[See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___4668766)

Adithya S.

Founder

> "They are just a ping away in case something doesn't seem to work for you."

[See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___2300995)

SD

Shravya D.

Consultant

> "Good, but can definitely be more customized to requirements"

[See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___6206401)

VR

Verified Reviewer

Owner

> "Even asked them for finding a solution - but they didn't want to."

[See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___2360115)

SD

Shravya D.

Consultant

> "Platform is intuitively designed and many good features."

[See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___6206401)

JD

Jessica D.

founder

> "Customer service is an absolute joke."

[See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___2746485)

[View Reviews](https://www.capterra.com/p/168823/SurveySparrow/reviews/)

SJ

Simon J.

Senior manager

> "I quickly set up a customer feedback survey and got detailed reports instantly."

[See full review](https://www.capterra.com/p/134813/CheckMarket/#Capterra___6380207)

ML

Melanie L.

Head of Process, Implementation and Change

> "For branching the IF + AND + OR is great but especially with the OR certain cases are not technically working well, and we need to put quite time consuming workarounds in place."

[See full review](https://www.capterra.com/p/134813/CheckMarket/#Capterra___2640815)

ML

Melanie L.

Head of Process, Implementation and Change

> "The team usually directly offers one or multiple solutions to the problem raised (e.g. complex configuration), plus an explanation of what happened or why my config didn't work as expected, so it allows me to..."

[See full review](https://www.capterra.com/p/134813/CheckMarket/#Capterra___2640815)

CB

Chantal B.

Process Excellence Manager

> "I see that a lot of people in our company use the tool, but they very often don't know how to score. And often you are under time pressure - not always easy to deep-dive in all the information on the site."

[See full review](https://www.capterra.com/p/134813/CheckMarket/#Capterra___2470099)

HE

Henna E.

UX Research Specialist

> "The customer service of CheckMarket research team has really surprised me positively - They have always responded quickly to my e-mails (we bought some respondents for concept test) and helped me and spare no..."

[See full review](https://www.capterra.com/p/134813/CheckMarket/#Capterra___2084127)

CV

Chris V.

Customer strategy consultant

> "RAS. But for this survey, I can not choose my 'industry'."

[See full review](https://www.capterra.com/p/134813/CheckMarket/#Capterra___2163173)

[View Reviews](https://www.capterra.com/p/134813/CheckMarket/reviews/)

## User interface

4.42 (121)

[CheckMarket](https://www.capterra.com/p/134813/CheckMarket/)

4.46 (149)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

SurveySparrow

Top features

40/45

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   Anonymous Feedback
-   API
-   Customer Segmentation
-   Customizable Branding
-   Customizable Questions
-   Customizable Templates
-   Data Analysis Tools
-   Data Cleansing
-   Data Import/Export
-   Data Security
-   Drag & Drop
-   Dynamic Content
-   Email Marketing
-   Email Reminders
-   Feedback Management
-   Gamification
-   Generative AI
-   Mobile Survey
-   Multi-Channel Distribution
-   Multi-Language
-   Multiple Question Types
-   NPS Survey Structure
-   Offline Response Collection
-   Pulse Surveys
-   Question Branching
-   Question Library
-   Question Piping
-   Randomization
-   Real-Time Data
-   Reporting/Analytics
-   Response Quotas
-   Response Validation
-   Sentiment Analysis
-   Site Intercept Survey
-   Skip Logic
-   Support Audio/Images/Video
-   Survey Builder
-   Template Management
-   Third-Party Integrations
-   URL Customization
-   Visual Analytics

[See all features](https://www.capterra.com/p/168823/SurveySparrow/#features)

CheckMarket

33/45

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   Anonymous Feedback
-   API
-   Customer Segmentation
-   Customizable Branding
-   Customizable Questions
-   Customizable Templates
-   Data Analysis Tools
-   Data Cleansing
-   Data Import/Export
-   Data Security
-   Drag & Drop
-   Dynamic Content
-   Email Marketing
-   Email Reminders
-   Feedback Management
-   Gamification
-   Generative AI
-   Mobile Survey
-   Multi-Channel Distribution
-   Multi-Language
-   Multiple Question Types
-   NPS Survey Structure
-   Offline Response Collection
-   Pulse Surveys
-   Question Branching
-   Question Library
-   Question Piping
-   Randomization
-   Real-Time Data
-   Reporting/Analytics
-   Response Quotas
-   Response Validation
-   Sentiment Analysis
-   Site Intercept Survey
-   Skip Logic
-   Support Audio/Images/Video
-   Survey Builder
-   Template Management
-   Third-Party Integrations
-   URL Customization
-   Visual Analytics

[See all features](https://www.capterra.com/p/134813/CheckMarket/#features)

### Recognition

No recognitions have been awarded to SurveySparrow

No recognitions have been awarded to CheckMarket

### Deployment & support

SurveySparrow

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

CheckMarket

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

SurveySparrow

-   By SurveySparrow
-   Located in United States
-   Founded in 2017

CheckMarket

-   By CheckMarket
-   Located in Belgium
-   Founded in 2002

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[SurveySparrow](https://www.capterra.com/p/168823/SurveySparrow/)[4.42 (121)](https://www.capterra.com/p/168823/SurveySparrow/reviews/)

vs

[Typeform](https://www.capterra.com/p/137289/Typeform/)[4.66 (944)](https://www.capterra.com/p/137289/Typeform/reviews/)

Contact vendor for pricing

Price

$39/month

4.3

Features

4.5

4.5

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/137289-168823/Typeform-vs-SurveySparrow)

[CheckMarket](https://www.capterra.com/p/134813/CheckMarket/)[4.46 (149)](https://www.capterra.com/p/134813/CheckMarket/reviews/)

vs

[SmartSurvey](https://www.capterra.com/p/57112/SmartSurvey/)[4.65 (114)](https://www.capterra.com/p/57112/SmartSurvey/reviews/)

$150/month

Price

£45/month

4.3

Features

4.6

4.3

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/57112-134813/SmartSurvey-vs-CheckMarket)

[SurveySparrow](https://www.capterra.com/p/168823/SurveySparrow/)[4.42 (121)](https://www.capterra.com/p/168823/SurveySparrow/reviews/)

vs

[QuestionPro](https://www.capterra.com/p/135455/QuestionPro/)[4.75 (522)](https://www.capterra.com/p/135455/QuestionPro/reviews/)

Contact vendor for pricing

Price

$83/month

4.3

Features

4.7

4.5

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/135455-168823/QuestionPro-vs-SurveySparrow)

[CheckMarket](https://www.capterra.com/p/134813/CheckMarket/)[4.46 (149)](https://www.capterra.com/p/134813/CheckMarket/reviews/)

vs

[Alchemer](https://www.capterra.com/p/72549/Alchemer/)[4.51 (318)](https://www.capterra.com/p/72549/Alchemer/reviews/)

$150/month

Price

$55/month

4.3

Features

4.1

4.3

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/72549-134813/Alchemer-vs-CheckMarket)

[SurveySparrow](https://www.capterra.com/p/168823/SurveySparrow/)[4.42 (121)](https://www.capterra.com/p/168823/SurveySparrow/reviews/)

vs

[Microsoft Forms](https://www.capterra.com/p/246649/Microsoft-Forms/)[4.56 (320)](https://www.capterra.com/p/246649/Microsoft-Forms/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.3

Features

4.3

4.5

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/168823-246649/SurveySparrow-vs-Microsoft-Forms)

[CheckMarket](https://www.capterra.com/p/134813/CheckMarket/)[4.46 (149)](https://www.capterra.com/p/134813/CheckMarket/reviews/)

vs

[CustomerHero](https://www.capterra.com/p/153472/Startquestion/)[4.92 (175)](https://www.capterra.com/p/153472/Startquestion/reviews/)

$150/month

Price

Contact vendor for pricing

4.3

Features

4.6

4.3

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/134813-153472/CheckMarket-vs-Startquestion)