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B2B and B2C rental businesses- caters to different industries' needs, including Construction, Heavy Equipment, Tool, Party, Event, Furniture, AV, IT, Sports, etc.
Big and small rental and retail companies use Twice to sell products as a service, rent out equipment in every sales channel, and manage product catalogs, inventory, orders, and payments.
Easy to learn/teach, very user friendly. The online storefront option is great, we love the fact it can be used so that customers can order online but also serves as a perfect online catalog.
But here is real bummer. There is no online rental store that I can set up.
I like how easy it is to customize different things like the invoice and the service agreement i created. I also really love how easy it is to track order status and update the assets.
The mobile version is terrible and the new design was glitchy for a while...most issues worked out already.
It's excellent, and I think is a perfect system for the construction industry.
No custom mapping when importing to QBs. Items being imported into QBs adds the ID number before the name of the item.
The dashboard is a nice overview of all of our activity. The email reminders are a time saver - reminding the client that the rental is ending and asking if they want to extend.
I came in a company that was struggling with inventory.
I started with Rental when they had a very cheap subscription, so it was the best tool for the buck. It is very slick in looks and is very easy to use.
Missing some translations when using different language than english.
More sophisticated reporting and analytics capabilities, more software customization options, and better customer service are all things I would like to see.
At the moment only one payment provider and no promo codes.
To us, we appreciate this function and will opt for the paid services once we reach a threshold of growth that enables us to invest more on the system. Its customer services is outstanding.
Maybe a little confusing backoffice. But not a deal breaker at all.
Rentle has been super helpful, any times I have had questions or needed help with anything the team have always been helpful and got me sorted very quickly.
For example, the customer information that can be collected from customers is limited to those related to sports.
Willem K.: Hi, I'm Willem. I work as a camera equipment rental manager in the film equipment rental industry, and I think EZRentOut is an easy five out of five. Before we used EZRentOut we were tracking all of our gear, purchases, assets and just scheduling all through spreadsheets, through Airtable and then doing payments through QuickBooks, and then physically doing our own sticker system. So we had three separate systems tracking the same gear, and it was just, I found myself double entering. Every time someone would come in to rent something, I'd have to make sure it's available and manually scroll through all the reservations. And then if it was available, then I'd have to go into a different program, QuickBooks, and actually submit the invoices. It was a pain hunting down people, getting people to pay things. The payments weren't always synced up with the asset management tracking. The scheduling was running a completely different software. We were just all over the place. We chose to use EZRentOut because it combined scheduling, payments and asset management, all in one place so that we didn't have to bounce around between different programs to run our company. It all funneled into one easy to use place. Onboarding into EZRentOut was actually a breeze. They gave us a two week trial to test it, see how things would go. And it was actually really simple to be able to export out the CSV file of listing all of our assets, ingest them into EZRentOut, and then immediately start doing rentals, payments, all within a few days. If you're considering using EZRentOut, I highly recommend using their trial period, but also communicating with them. EZRentOut does act. Their support is incredible. We've requested features. We've talked through bugs and it's very much a back and forth. They're actively monitoring their emails and their support system. So we're able to make recommendations based on our business on things that we'd want to see in EZRentOut and it's made it an incredibly powerful tool. So use the trial, upload your assets, and then just give it a try. And it's worth your time.
EZRentOut
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EZRentOut
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