# Compare Slack vs ScreenConnect 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Slack and ScreenConnect based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/135003-147830/Slack-vs-ScreenConnect --- # Slack vs ScreenConnect Features and Cost Comparison Last updated May 3rd, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: SlackScreenConnect2/4 selected [Slack](https://www.capterra.com/p/135003/Slack/)[4.7 (24,103)](https://www.capterra.com/p/135003/Slack/reviews/) [ScreenConnect](https://www.capterra.com/p/147830/ScreenConnect/)[4.7 (1,896)](https://www.capterra.com/p/147830/ScreenConnect/reviews/) [## Slack](https://www.capterra.com/p/135003/Slack/)[4.7 (24,103)](https://www.capterra.com/p/135003/Slack/reviews/) Starting Price $8.75/month Value-for-Money 4.5 Functionality 4.6 Ease of Use 4.6 Customer Service 4.4 Reviews Sentiment Based on [24,103 reviews](#user-reviews) Positive 23,021 Neutral 906 Negative 176 [## ScreenConnect](https://www.capterra.com/p/147830/ScreenConnect/)[4.7 (1,896)](https://www.capterra.com/p/147830/ScreenConnect/reviews/) Starting Price $30.00/month Value-for-Money 4.6 Functionality 4.5 Ease of Use 4.6 Customer Service 4.4 Reviews Sentiment Based on [1,896 reviews](#user-reviews) Positive 1,816 Neutral 62 Negative 18 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 5,841 reviews from remote support software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 74%Fit Missing features Feature ratings Single Sign On 4.7 Remote Access/Control 4.6 SSL Security 4.6 Unattended Access NA Multi-Channel Communication 4.8 71%Fit Missing features Feature ratings Single Sign On NA Remote Access/Control 4.7 SSL Security 4.0 Unattended Access 4.4 Multi-Channel Communication 4.5 User satisfaction User satisfaction 4.7 User reviews[24,103](https://www.capterra.com/p/135003/Slack/reviews/) Ease of use 4.6 Functionality 4.6 Value for money 4.5 Customer support 4.4 User satisfaction 4.7 User reviews[1,896](https://www.capterra.com/p/147830/ScreenConnect/reviews/) Ease of use 4.6 Functionality 4.5 Value for money 4.6 Customer support 4.4 Price starts from Price starts from $8.75Per User, Per Month - Free version - Free trial Price starts from $30Flat Rate, Per Month - Free version - Free trial Best for Best for Slack is used by engineering departments, IT professionals, customer service teams, sales representatives, project managers, marketing teams, HR departments, and security professionals. Best for ScreenConnect is used by IT professionals, education institutions, government agencies, financial services, retail businesses, restaurants, and internal IT departments. ## User reviews Pros & cons JN Jon N. Technology Director > "We using it for DM's, group chat and project discussion and also allows us to easily share files with each other and we have confgured a number of connected apps and workflows." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7048334) JC Jerrid C. CEO > "I also found that search, while useful, does not always make it easy to quickly surface specific historical context, files, or decisions across busy channels and threads when I need..." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7144763) KS Kaynan S. Senior Software Engineer > "It is our main communication platform at NextDay, and the threaded conversations are one of the most valuable features — they allow us to keep discussions organized without losing..." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7136956) Maxwell P. General Manager > "Also the free version hides message history after a certain period which can be frustrating if you need to reference something from a few months ago and have not upgraded yet." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7059262) JC Jerrid C. CEO > "It has helped me manage conversations by client and project, collaborate more efficiently, and maintain visibility across several workstreams at once. While notification volume and..." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7144763) EM Enguerran M. Fullstack web developper > "The notification management system becomes unmanageable because of its default settings which create notification fatigue for users." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7127675) TM Tristan M. Engineering > "It enhances productivity with app integrations, automated workflows for repetitive tasks, robust search capabilities, and quick options for calls and file sharing, ultimately speeding up..." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7079709) Saleem B. Training and Development Manager > "The free subscription of slack lacks customer support, you can only access the Slack Help Center for troubleshooting issues." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7057594) Aman M. Software Analyst > "Slack solves the problems of scattered communication across emails and multiple tools and it helps me by centralizing all team conversations making it easy for me to collaborate easily..." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7084106) CM Claire M. Regulatory Engineer > "The only con I can think of is that occasionally I will miss messages if someone sends it in a thread because it will show up as "Activity" rather than a new message." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7071305) Aman M. Software Analyst > "Reliable features: Slack provides for the real time messagings,file sharing and search functionality inside this platform makes it easy for me to find out the past conversation and..." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7084106) AC Atalay C. Senior Manager of US and EMEA, Paid Social and SEM > "Compared to different solutions we use in other companies, the fact that we can only communicate in written form forces us to use a separate tool for meetings and video communication." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___6818257) DC Daniel C. Automation Engineer > "Being able to create custom emojis, especially as a remote staff member, allows for consistent engagement in the culture of our workplace." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7150078) SS Shenella S. Business Developer > "The software tends to have bugs from time to time and the notifications can be a little overwhelming of not managed voa settings." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7081789) JC Jerrid C. CEO > "I also found the AI and automation capabilities especially valuable for summarizing long threads and reducing repetitive administrative work, which helps me stay focused on higher-value..." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7144763) VR Verified Reviewer Software Engineer > "Occasional bugs or notification overload can also affect focus when working on multiple discussions at the same time." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7136222) VR Verified Reviewer Account Executive > "Being able to quickly message teammates, participate in team channels, and have dedicated groups for different functions helps speed up collaboration and decision making." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7071075) Michelle R. Manager > "It can easily become cluttered as everyone is allowed to create a channel but some of the channels are only relevant for a short period of time." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7136359) Jiahao H. Deployment Strategist > "The ability to move easily between channels and conversations, combined with clear prioritization of unread messages, helps me stay organized even on busy days." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7073213) Roddy T. Owner > "Without discipline, channels turn into noise factories, and important messages can get buried under a landslide of GIFs and “quick questions.”" [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7136975) DH David H. DEI Consultant > "The interface is well organized to help you keep track of teammates, priorities, and all your messages. Whether working remotely or in the same office, it helps streamline communications." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7066388) FY Faz Y. EMEA Product Manager > "Notifications and file sharing can be a bit misaligned sometimes and at scale the pricing can become a bit expensive." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7083530) EM Enguerran M. Fullstack web developper > "Our workflow management system achieves peak performance through its best-in-class integration with Google Drive and Jira and Trello and other tools." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7127675) VR Verified Reviewer Senior Risk and Fraud Specialist > "especially if someone was tagged in a post in a channel that has lots of traffic, the mention most times were missed, because it was not in threads and if you didn't go through all the..." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___6879671) DD Daniel D. Product Mamager > "Channels help organize discussions by topic, integrations streamline workflows, and real-time messaging reduces reliance on email." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7087229) PA Patrice A. Assistant > "Every channel activity triggers a message to official emails, creating unnecessary clutter in the inbox. Although Slack allows custom notifications but default isn't glad." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___6884320) Nathaniel C. Account Executive > "Features like Slackbot, reminders, and huddles help streamline internal ops and foster a fast, async-friendly culture." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7085314) NH Nitin H. Associate technical support engineer > "I did not see an option to clear all the okd chats in direct messages, like if I leave a channel it goes away but in direct message we have to manually delete all the messages and cant..." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___6690666) Osama A. Full Stack Developer > "The best part is it's messages search feature, you can quickly find any text from all chats and channels." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7083807) Marc R. Digital Media Specialist > "With multiple channels, constant notifications, and side conversations, it was easy to feel overwhelmed or distracted if notifications were not carefully managed." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7141374) Jen B. Medical Fronter > "Features like Huddles allowed for instant, one-click audio/video syncs that simulate quick office chats." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7074895) DD Daniel D. Product Mamager > "Notification overload and scattered conversations make it easy to miss important context, and Slack isn’t great for long-term knowledge management." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7087229) JM James M. Sales Representative > "Uploading pictures of products, making quick calls, organizing discussions by topics, and everything else seems to suit my sales style well enough." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7128012) Muhammad Z. Procurement Specialist > "Video and voice call features are not as strong as dedicated meeting platforms" [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7119720) Stefania D. Student > "I love the way it's organized per chats/tags, the fact that you can have calls on it as well and the integration with multiple platforms such as Google Drive and more." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7146674) Shawna S. Business Development > "Slack quickly becomes overwhelming; constant pings, endless channels, and notifications make it hard to stay focused." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7062989) Aman M. Software Analyst > "The things that I like most about the Slack are depicted below Effective Communication: Slack provides platform for fast,organized and effective conversation on a particular topic with..." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7084106) VC Viktorija C. Project Manager > "I don't like its customer support because they take a lot of time to respond and besides taking a lot of time, they are not very prompt to resolve issues." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7064685) Michelle R. Manager > "Overall, it's been an excellent way to streamline communications and reach the larger organization and allows them to tailor what and how they want to receive communications and..." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7136359) SE Sarah E. Microbiologist > "It is only just that it uses to drop too many notifications which could fine distracting and disturbing." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7131601) BH Brooke H. Academic Tutor > "Using Slack can greatly cut down on email traffic and enable rapid responses, collaboration, and transparency while holding space for it to be used asynchronously to protect focused work..." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___6826960) VR Verified Reviewer Transfer Sales Agent > "I also didn’t like that you can’t block someone. If a conversation becomes uncomfortable or someone keeps messaging you, there’s no way to stop it directly in Slack." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7133679) RJ Robert J. Executive Account Manager > "It updates quickly, allows seamless switching between my phone and PC headset without delays, and provides calendar reminder notifications with direct links to Google Meet lobbies." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___6822393) JN Jon N. Technology Director > "This does mean we are using two best in class pieces of software but this does make things much expensive than a simple Microsoft subscription." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7048334) Norman M. Partner, Digital > "I also really like the integrations with other tools I use every day, including Notion, Figma, Google and Linear and the ability to include custom notifications for processes we use." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___6860515) Nicole A. Head of HR and GS > "Bugs and performance problems that happen from time to time can also make chat and meetings less smooth." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7133070) AP Ajay P. Staff Accountant Lead > "Slack provides a swipe system when we use slack on our mobile device, we can easily swipe and keep our transaction, that's a really awesome feature." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7036510) Charlie L. Video Editor > "This caused many team memebrs to miss things or respond to urgent maters later than needed." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7098514) AF Angie F. Director of Human Resources > "The desktop and mobile apps work seamlessly, making real-time communication possible with staff across multiple locations, enabling us to collaborate with others from outside of our..." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7011608) AR Arthi R. Engineer > "Additionally, heavy reliance on it for all communications can contribute to "tool fatigue" for some users." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7138404) FC Francesca C. HR Manager > "Being able to communicate with my boss either as part of a group or with a single person and being able to upload documents securely through a trustworthy platform knowing your..." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___6828158) DS Dipti S. Corporate Recruiter > "Slack is missing integration with different Mailboxes like Outlook due to which meetings could be crated within Slack" [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7018190) Denis M. Recruiter > "It makes setting up standardized IT request forms, automated onboarding messages, or daily standups incredibly easy without needing to involve developers." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7143032) RJB Rigo Jean B. Digital Marketing Associate > "With many channels and notifications, it can become distracting if not managed properly." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7069240) VR Victor R. Product Tech Lead > "The ability to organize conversations by channels, integrate with our development tools, and quickly search through past discussions has significantly improved our productivity." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7019831) VR Verified Reviewer Automation > "The free plan has limitations on message history which can be frustrating." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7137621) VR Verified Reviewer Senior Project Specialist > "I can sync Slack with my Google calendar (it's very useful as I receive reminder notifications 1 minute before my meeting)." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7088979) Jen B. Medical Fronter > "Only thing holding me back was I was frequently kicked off when working remotely and had to sign in multiple times." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7074895) DW Destinee W. General Manager > "Loved the ability of shout outs and gift card redemption but wanted other features like courses, knowledge base for staff, etc.." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7108828) DN David N. IT Operations Manager > "Admins also can't see or manage private channels which can be annoying." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7132601) MW Melinda W. Owner > "Its organized communication through channels—it keeps conversations, files, and updates in one place, making team collaboration clear and efficient." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7142143) NR Nuria R. Community Manager > "When too many convos start at once I kinda lose track, and old messages just disappear unless I remember exact words to search." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___6821063) CS Collin S. Insurance Agent > "The ability to organize conversations into channels and integrate tools like Google Drive, Zoom, and reminders keeps everything centralized and efficient." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___6829876) Saidi B. product manager > "You end up either checking Slack every five minutes or missing something important because you muted too much." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7125888) Nathaniel C. Account Executive > "Slack has transformed how our team communicates—reducing response time, boosting transparency, and increasing cross-functional visibility." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7085314) SG Sreevalli G. Senior QA Engineer > "It can get overwhelming with too many channels and notifications. Plus, the limited message history in the free plan is a drawback." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7004445) VR Verified Reviewer Director > "I love that you can use it in a way that best suits your business, it integrates with all o the other apps we use in our workflows no matter what company im working with, and their new..." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___6864497) TW Tisha W. Health Services Coordinator > "The freemium version is missing so many features that it would be better to stay on google apps." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7104823) ZT Zac T. Data Manager > "It works well for a wide range of user-types for our organization; from basically using it in place of texting, to intense project collaboration and file sharing." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___6864329) VR Verified Reviewer Account Executive > "Sometimes it can become a bit messy with too many different chats, groups, channels to able to find information after a while." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___6878459) DC Daniel C. Automation Engineer > "Generally great - it allows for fully remote work across a diverse team, and its intergration with things like Jira and Hubspot are actually genuinely useful." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7150078) MG Mateusz G. Architect > "I don't have access to the history of my posts and files uploaded there." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7056709) VR Verified Reviewer App Developer > "What I like most about Slack is its real-time messaging, seamless team collaboration, easy integrations, and organized channels." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7123432) VR Verified Reviewer Program Assistant > "Yes, it did it's job as a communication tool and the channel setup probably works well for many organizations, but I found it bothersome to remember all the commands and didn't like the..." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7037465) JC Jerrid C. CEO > "As a solo product consultant working across multiple client organizations, I’ve found it to be an essential tool for staying organized, responsive, and connected without getting buried..." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7144763) VR Verified Reviewer Test Manager > "it can sometimes feel overwhelming , easy to miss important updates if conversations move quickly or are spread across different threads" [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7150284) Judith Ada A. Administrative assistant > "I love that slack has become the basic internal communication platform for us remote workers, i love how you can have seperate workspaces for different things as this helps keep your..." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___6817402) Harshul S. Network Admin > "Notifications can get messy when you’re in too many channels." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7108533) VP Ville P. Specialist > "Seamless Organization (Channels), Powerful Integrations, Intuitive User Interface (UI), Searchability, Threaded Conversations" [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7091137) JT Junior T. Data Processor > "Frequent notifications can disrupt focus unless customized, and important messages may get buried in busy channels." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7015244) [View Reviews](https://www.capterra.com/p/135003/Slack/reviews/) NO Nelson O. IT Systems Admin > "ScreenConnect has served as a reliable remote support toolespecially for IT teams handling dozens of devices." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___7113582) TW Todd W. IT Manager > "It's almost impossible to talk a user over the phone who knows absolutely nothing about computers other than where the power button is, how..." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___7036516) NT Nathan T. IT Technician > "The ability to view all screens, deploy scripts, and transfer files is always a bonus." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___7015050) AF Allen F. Director of Information Technology Solutions > "It sometimes felt that it had too many guardrails and left me wanting to be able to do more. When compared to other products, it felt..." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___7010880) LK Lorenzo K. Security Project Engineer > "Privileged Access Management is not only easy to setup, but offers deep configuration options to allow automatic execution of elevated..." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6857979) TW Todd W. IT Manager > "Over the past few months also, nothing but connectivity issues with the SC website (NOT to be confused with connecting to remote machines). " [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___7036516) NO Nelson O. IT Systems Admin > "The appearance is neat and user-friendly, and it is not complicated to arrange unattended access." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___7113582) MI Matt I. VP of IT > "The agents are not signed so if you use ThreatLocker or something similar, it is going to be hard upgrading." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6844412) NO Nelson O. IT Systems Admin > "Some menus still feel confusing, but the software runs fast and works well in practice." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___7113582) UZ Uriel Z. Sr Systems Engineer > "The only thing I have noticed is just that for a couple of servers, sometimes the CW agent needs to be re-installed since it reports as..." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6551574) MK Mark K. Filed Engineer > "Gives us total control of the machine and is super easy for the customer to give us the access to their machine." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6817262) TW Todd W. IT Manager > "ridiculous updates that just break things which have been working for many months or longer is becoming the norm with these guys. " [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___7036516) VR Verified Reviewer Executive > "The features and reliability are better than other tools we’ve used, and the backstage mode is a real standout." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6830303) LK Lorenzo K. Security Project Engineer > "Features are sometimes changed without too much notice, leading to confusion from technical resources." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6857979) MS Michael S. Cyber Manager > "We love the ability to remotely connect to our clients along with the ease of use and features that the product offers." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___7003889) NT Nathan T. IT Technician > "Sometimes it can be a bit hard for older users to find and run downloads." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___7015050) VR Verified Reviewer IT Manager > "Screenconnect has allowed us to add all of our 100 workstations to it and monitor and remotely assist them at a moments notice, we can host..." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6078970) MC Mitch C. Escalation Tech Lead > "Sometimes the Agent Doesnt install properly and we have to contact support." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___7013568) VR Verified Reviewer Senior Technician > "A lot of the time, there are network dropouts and this software makes it easy to check out if this has happened on a surface level, so also..." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6661391) SC Shane C. Systems Administrator > "Sometimes it's difficult to make groups of endpoints due to the advanced filtering options" [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6439897) VR Verified Reviewer Executive > "ConnectWise ScreenConnect is highly reliable for us." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6830303) CS Corey S. IT Support Manager > "Sometimes a screen sharing session can be a little laggy when connecting with Macs." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6343452) IB Ian B. NOC Manager > "It has been very helpful to use the remote screenconnect tool to use to connect to users machines." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6539981) AF Allen F. Director of Information Technology Solutions > "It was a nice tool to implement quickly but I do not recommend it for long term use especially if you expect company growth in the future." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___7010880) MP Mattia P. IT Operations Manager > "The best remote assistance software, easy to use and with lots of handy features for an IT department, plus it's fairly simple to implement." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6864095) AM Austin M. Admin > "Sometimes the connections can drop or the deployment wont work for what ever reason." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6311739) EM Eduardo M. Systems and Technology Lead > "very robust platform used daily to provide remote assistance to end-users in my company and to troubleshoot unattended computers from..." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6186051) SG Shaun G. Manager, Managed IT > "Honestly I don't know what they could even do about that as it's neither a deployment tool itself nor can they circumvent browser and OS..." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4817928) NT Nathan T. IT Technician > "Customer support is unmatched as well and they are always willing to take care of any issues with the software itself." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___7015050) IS Ivy S. Network Engineer > "Things such as "prevent user from initiating chat when host is not connected" just isn't possible and evey though there's page after page of..." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___5012884) IS Ivy S. Network Engineer > "SC has let us move quickly on absorbing new clients into our remote access base and quickly assist people who just need a hop-on to show us..." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___5012884) AJ Andrew J. NOC Lead > "The interface can be a bit messy." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6803780) CS Corey S. IT Support Manager > "We compared it against another well known screen sharing tool and this was way less expensive for the same features." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6343452) CTAS Cornelius Tian Andi S. owner > "mobile access not as smooth as desktop" [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6793301) NT Nathan T. IT Technician > "Installing access on machines is as easy as clicking a button." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___7015050) LC Linsay C. Owner > "I have a larger resolution monitor at home than the one in the office and it's hard to get the screen to adjust." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4999033) AF Allen F. Director of Information Technology Solutions > "It was easy to use and provided the basics of what was needed to support our machines." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___7010880) Bongani B. IT TECHNICIAN > "the controller task bar bugs out more than it ought towhile doing a far off meeting from the help tab, possibly a few times it prompts for..." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4390830) CS Corey S. IT Support Manager > "I have used ScreenConnect for many years and I like how easy it is to roll it out to our fleet and to jump in and out of a support session." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6343452) SO Shawn O. IT Systems Specialist > "Not enough options for sorting the devices. " [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___5045931) CB Connor B. Client Services Manager > "Setting up my screen display for the non-profit I work for was a breeze." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6801418) LC Linsay C. Owner > "Also it's hard to see if another user is logged in to the system already." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4999033) GM Gianni M. Marketing Manager > "The software also has very professionalised and responsive vendor support services providers." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6642330) TA Tarek A. Customer Service Specialist > "It doesn't support all the languages and it only has chats and emails as it doesn't support phone engagement." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4642309) SC Shane C. Systems Administrator > "As a company, we're happy to use ScreenConnect for our remote management solution." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6439897) MSB Mohamed Salah B. Project Manager > "ConnectWise Control can be somewhat expensive for small businesses and the setup process can be a bit tricky for those who are unfamiliar..." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4489836) VR Verified Reviewer IT Manager > "they also allow us to have a custom domain and splash screen for a professional look" [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6078970) AC Aiden C. Software Support Team Lead > "The layout can make it difficult to click in the right place (poorly placed dropdowns, etc.) when remoting in." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4271242) LM Lucia M. HR Manager > "This product ensures secure connections and easy to use controls." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6629091) WL Warren L. General Manager > "more often than not, the support team have to escalate and log a ticket, which takes a while t get a response." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___3560535) CTAS Cornelius Tian Andi S. owner > "overall I like this app because the speed, reliability and security" [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6793301) JL Jacob L. IT SUpport Engineer > "Avoid Avoid Avoid represents a massive corporate risk" [See full review](https://www.capterra.com/p/147830/ScreenConnect/#SoftwareAdvice___5024475) LC Linsay C. Owner > "This is a solid product for connecting to another computer remotely if you do not have a virtual desktop system." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4999033) SL Shawn L. IT Manager > "Customer support takes long for feedback" [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___5098238) AM Austin M. Admin > "How easy it is to setup and deploy and also how easy it is to remote into machines and all the controls you have." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6311739) HA Henri A. Sales manager > "Only thing that bothers a bit is that "remember me" does not work so every time I have to log in with "2-step auth."" [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4262472) Jimmy Dean H. IT Manager > "It's very easy & intuitive to use with a great interface & plenty of details per device." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6784530) KA Kyle A. Operations Manager > "We've occasionally had some issues when the service decides to not boot correctly and we have to re-install." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4297229) AJ Aditya J. Developer > "Overall, ConnectWise Control is an effective remote access and support programme that provides companies with a number of features and..." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4700412) MSB Mohamed Salah B. Project Manager > "Additionally, it lacks some advanced features that may be necessary for certain businesses." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4489836) Raj S. Software Developer > "It helps in saving a lot of time by allowing remote access to a customer's device where both of us can use the device and help them with the..." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4080272) DB Dylan B. IT Specialist > "There are times when it's slow to connect to the website." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4749326) JM Justus M. Freelancer > "There are several things that I like about ConnectWise Control:Wide range of connectivity options: ConnectWise Control supports a variety of..." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4391001) Akshay S. Game Developer > "The thing I liked least about ConnectWise Control was its lack of native mobile apps. While there is a mobile web app, it is not as..." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___3355954) HW Henry W. Director > "We are constantly providing IT/Accounting/Payroll support to our clients and ConnectWise Control is one of the most important tools in..." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___3838834) VR Verified Reviewer Practice Manager > "There aren't any features of ConnectWise that we feel need to be improved at this time." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4377531) DS Dave S. Technical > "It's allows us access anywhere onto critical machines to run our operations." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4917603) Nick D. Systems Engineer > "Once it's installed it can be difficult to turn the process off and when we first implemented it the software would trigger systems that..." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___3503439) JM Justus M. Freelancer > "The software has a user-friendly interface and includes a range of helpful features, such as chat and messaging tools, that make it easy for..." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4391001) Abhishek G. Intern > "Sometimes service providers are used for malicious use.2." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4687423) CS Cassidy S. Consulting Team Lead > "ConnectWise is one of the best remote access solutions because of its encryption feature, which keeps our data safe while being transmitted..." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4698233) ND Nick D. System Engineer > "Might be slow sometimes, depends on Internet speed" [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___3633742) VS Vikas S. Manager > "ConnectWise Control's screen sharing, chat, and file transfer features make it easy for team members or clients to collaborate in real time,..." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4627163) Jonathan N. System Engineer > "The software doesn't fully integrate with Microsoft Endpoint Manager, the only software that does is TeamViewer." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___3055373) DG David G. Art Director > "ScreenConnect is a great tool for managing our company's digital signage program." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___5068309) MM Megan M. IT Exec > "The agents would all of a sudden lose connection with the server." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4504059) SO Shawn O. IT Systems Specialist > "This product made it much easier for our department to support teachers and administrators in a more timely manner. " [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___5045931) BG Brian G. Tech support > "It's a bit pricey compared to other alternatives that we looked at." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4249648) BB Brittany B. Office Manager > "Easy to log on and allow access." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6648673) AB Alexandra B. Director of Offsite-Programs (Call Center) > "We use the software to monitor multiple screens at once (10+) and there is a LOT of back and forth as you have to view each individual..." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___2661436) [View Reviews](https://www.capterra.com/p/147830/ScreenConnect/reviews/) ## User interface 4.66 (24,103) [ScreenConnect](https://www.capterra.com/p/147830/ScreenConnect/) 4.68 (1,896) ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Activity Dashboard 150 Important Activity Tracking 120 Important Slack 29/46 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - AI Copilot - Annotations - API - Audit Trail - Chat/Messaging - Collaboration Tools - Compliance Management - CRM - Customizable Branding - Customizable Reports - Diagnostic Tools - File Sharing - File Transfer - Generative AI - Multi-Channel Communication - Multiple User Accounts - Real-Time Chat - Real-Time Monitoring - Real-Time Notifications - Real-Time Updates - Remote Access/Control - Remote Monitoring & Management - Remote Update/Installation - Reporting/Analytics - Screen Sharing - Self Service Portal - Server Monitoring - Session Recording - Session Transfer - Single Sign On - SSL Security - Summary Reports - Support Ticket Management - Surveys & Feedback - Third-Party Integrations - Troubleshooting - Two-Factor Authentication - Two-Way Audio & Video - Unattended Access - User Management - Video Conferencing - Video Support - Workflow Management [See all features](https://www.capterra.com/p/135003/Slack/#features) ScreenConnect 29/46 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - AI Copilot - Annotations - API - Audit Trail - Chat/Messaging - Collaboration Tools - Compliance Management - CRM - Customizable Branding - Customizable Reports - Diagnostic Tools - File Sharing - File Transfer - Generative AI - Multi-Channel Communication - Multiple User Accounts - Real-Time Chat - Real-Time Monitoring - Real-Time Notifications - Real-Time Updates - Remote Access/Control - Remote Monitoring & Management - Remote Update/Installation - Reporting/Analytics - Screen Sharing - Self Service Portal - Server Monitoring - Session Recording - Session Transfer - Single Sign On - SSL Security - Summary Reports - Support Ticket Management - Surveys & Feedback - Third-Party Integrations - Troubleshooting - Two-Factor Authentication - Two-Way Audio & Video - Unattended Access - User Management - Video Conferencing - Video Support - Workflow Management [See all features](https://www.capterra.com/p/147830/ScreenConnect/#features) ### Recognition Slack is recognized as a top-rated tool in 2 Capterra Shortlist reports ScreenConnect is recognized as a top-rated tool in 4 Capterra Shortlist reports ### Deployment & support Slack Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ScreenConnect Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Slack - By Slack - Located in United States - Founded in 2014 ScreenConnect - By ConnectWise - Located in United States - Founded in 1982 ## Popular Comparisons [Slack](https://www.capterra.com/p/135003/Slack/)[4.66 (24,103)](https://www.capterra.com/p/135003/Slack/reviews/) vs [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[4.46 (11,019)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/) $8.75/month Price $4/month 4.6 Features 4.4 4.6 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/135003-168668/Slack-vs-Microsoft-Teams) [ScreenConnect](https://www.capterra.com/p/147830/ScreenConnect/)[4.68 (1,896)](https://www.capterra.com/p/147830/ScreenConnect/reviews/) vs [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[4.62 (11,626)](https://www.capterra.com/p/194565/TeamViewer/reviews/) $30/month Price $24.9/month 4.5 Features 4.6 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/147830-194565/ScreenConnect-vs-TeamViewer) [Slack](https://www.capterra.com/p/135003/Slack/)[4.66 (24,103)](https://www.capterra.com/p/135003/Slack/reviews/) vs [Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 (5,203)](https://www.capterra.com/p/153140/Connecteam/reviews/) $8.75/month Price $29/month 4.6 Features 4.5 4.6 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/135003-153140/Slack-vs-Connecteam) [ScreenConnect](https://www.capterra.com/p/147830/ScreenConnect/)[4.68 (1,896)](https://www.capterra.com/p/147830/ScreenConnect/reviews/) vs [Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/)[4.73 (1,406)](https://www.capterra.com/p/112011/Zoho-Assist/reviews/) $30/month Price ₹480/month 4.5 Features 4.6 4.6 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/112011-147830/Zoho-Assist-vs-ScreenConnect) [Slack](https://www.capterra.com/p/135003/Slack/)[4.66 (24,103)](https://www.capterra.com/p/135003/Slack/reviews/) vs [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[4.70 (17,559)](https://www.capterra.com/p/247901/Google-Workspace/reviews/) $8.75/month Price $7/month 4.6 Features 4.6 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/135003-247901/Slack-vs-Google-Workspace) [ScreenConnect](https://www.capterra.com/p/147830/ScreenConnect/)[4.68 (1,896)](https://www.capterra.com/p/147830/ScreenConnect/reviews/) vs [AnyDesk](https://www.capterra.com/p/149595/AnyDesk/)[4.61 (1,786)](https://www.capterra.com/p/149595/AnyDesk/reviews/) $30/month Price €22.9/month 4.5 Features 4.5 4.6 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/147830-149595/ScreenConnect-vs-AnyDesk) [Slack](https://www.capterra.com/p/135003/Slack/)[4.66 (24,103)](https://www.capterra.com/p/135003/Slack/reviews/) vs [Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)[4.49 (12,110)](https://www.capterra.com/p/176572/Google-Hangouts/reviews/) $8.75/month Price $6/month 4.6 Features 4.3 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/135003-176572/Slack-vs-Google-Hangouts) [ScreenConnect](https://www.capterra.com/p/147830/ScreenConnect/)[4.68 (1,896)](https://www.capterra.com/p/147830/ScreenConnect/reviews/) vs [Supremo Remote Desktop](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/) [4.67 (447)](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/reviews/) $30/month Price $199/year 4.5 Features 4.5 4.6 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/147830-177094/ScreenConnect-vs-Supremo-Remote-Desktop) [Slack](https://www.capterra.com/p/135003/Slack/)[4.66 (24,103)](https://www.capterra.com/p/135003/Slack/reviews/) vs [Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.19 (990)](https://www.capterra.com/p/113540/Bitrix24/reviews/) $8.75/month Price $69/month 4.6 Features 4.3 4.6 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/113540-135003/Bitrix24-vs-Slack) [ScreenConnect](https://www.capterra.com/p/147830/ScreenConnect/)[4.68 (1,896)](https://www.capterra.com/p/147830/ScreenConnect/reviews/) vs [GoTo Meeting](https://www.capterra.com/p/163332/GoToMeeting/)[4.45 (11,527)](https://www.capterra.com/p/163332/GoToMeeting/reviews/) $30/month Price $14/month 4.5 Features 4.4 4.6 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/147830-163332/ScreenConnect-vs-GoToMeeting) [Slack](https://www.capterra.com/p/135003/Slack/)[4.66 (24,103)](https://www.capterra.com/p/135003/Slack/reviews/) vs [Asana](https://www.capterra.com/p/184581/Asana-PM/)[4.48 (13,571)](https://www.capterra.com/p/184581/Asana-PM/reviews/) $8.75/month Price $10.99/month 4.6 Features 4.4 4.6 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/135003-184581/Slack-vs-Asana-PM) [ScreenConnect](https://www.capterra.com/p/147830/ScreenConnect/)[4.68 (1,896)](https://www.capterra.com/p/147830/ScreenConnect/reviews/) vs [Iperius Remote](https://www.capterra.com/p/219280/Iperius-Remote/)[4.25 (227)](https://www.capterra.com/p/219280/Iperius-Remote/reviews/) $30/month Price €8.39/month 4.5 Features 4.2 4.6 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/147830-219280/ScreenConnect-vs-Iperius-Remote)