# Slack vs AnyDesk: Features and Cost Comparison 2026 | Capterra

> Slack vs AnyDesk: Which remote support tool is right for you? Dive into our detailed comparison of their features, costs, and user experience to make your decision.

Source: https://www.capterra.com/compare/135003-149595/Slack-vs-AnyDesk

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# Slack vs AnyDesk Features and Cost Comparison

Last updated March 29th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

SlackAnyDesk2/4 selected

[Slack](https://www.capterra.com/p/135003/Slack/)[4.7 (24035)](https://www.capterra.com/p/135003/Slack/reviews/)

[AnyDesk](https://www.capterra.com/p/149595/AnyDesk/)[4.6 (1778)](https://www.capterra.com/p/149595/AnyDesk/reviews/)

[## Slack](https://www.capterra.com/p/135003/Slack/)[4.7 (24035)](https://www.capterra.com/p/135003/Slack/reviews/)

[## AnyDesk](https://www.capterra.com/p/149595/AnyDesk/)[4.6 (1778)](https://www.capterra.com/p/149595/AnyDesk/reviews/)

Starting Price

$8.75/month

Starting Price

$8.75/month

Value-for-Money

4.5

Functionality

4.6

Ease of Use

4.6

Customer Service

4.4

Starting Price

€22.90/month

Starting Price

€22.90/month

Value-for-Money

4.5

Functionality

4.5

Ease of Use

4.7

Customer Service

4.3

Reviews Sentiment

Based on [24,035 reviews](https://www.capterra.com/p/135003/Slack/reviews/)

Positive

22,954

Neutral

905

Negative

176

Positive

22,954

Neutral

905

Negative

176

Reviews Sentiment

Based on [1,778 reviews](https://www.capterra.com/p/149595/AnyDesk/reviews/)

Positive

1,677

Neutral

75

Negative

26

Positive

1,677

Neutral

75

Negative

26

Best for (according to reviews)

-   **Business size**: Small businesses account for 14,709 reviews, representing 61% of feedback, showing widespread use among smaller organizations.
-   **Industry**: Computer software, IT services, and marketing & advertising together contribute 34% of reviews, indicating broad adoption across tech-driven sectors.
-   **Use cases**: Team communication (72%), collaboration (46%), and instant messaging & chat (37%) are the primary uses, highlighting Slack's focus on workplace connectivity.

Best for (according to reviews)

-   **Business size**: Small businesses account for 68% of reviews (1,205), suggesting strong market traction in this segment compared to midsize and enterprise users.
-   **Industry**: Information technology and services (20%), computer software (10%), and marketing and advertising (4%) are the primary industries, together representing 34% of reviews.
-   **Use cases**: Remote desktop (74%) and remote support (67%) are the main uses, highlighting focus on remote access and troubleshooting.

## Reviewer verdict

Slack

Slack users find it best for team communication and collaboration, citing its real-time chat, channel organization, and file sharing as essential for efficient workflows. Reviewers value its integration with other tools and cloud storage, saying it streamlines discussions and project management. They note the free version covers basic needs, but mention that advanced features and storage come at a higher cost, which some small teams find less appealing.

AnyDesk

AnyDesk users consider it ideal for remote access and support, highlighting its speed, cross-platform compatibility, and secure file transfer during remote sessions. Reviewers appreciate the ease of installation and the comprehensive free version for essential remote control tasks, mentioning that the paid version unlocks more features. They say it’s particularly useful for IT support and troubleshooting, though some note occasional performance and file transfer limitations.

## Features comparison

When looking at remote support tools like Slack and AnyDesk, price is just one factor to consider. Understanding their features and differences can help determine which one best suits your needs, maximizing efficiency while avoiding unnecessary costs. Here's how they compare in key areas that matter most. \[[1](#source-item-1)\]

Key features rated by users

Features selected based on 23,064 reviews from Remote Support users.  
about the Fit Score methodology.

Fit Score methodology

To calculate the Fit Score, our proprietary methodology factors in the following:

  

-   The importance level for each feature. By default, this is determined by user reviews. They can rate a feature Critical, High, Low, or Not Used.
-   Feedback from real users on how the product performs for each key feature, derived from verified user reviews and ratings.

  

Please note:

  

-   To calculate the Fit Score, the number of reviews for those features and the actual rating carry the same weight. You might see that, in some cases, even though the ratings are the same, we still determine a winner because it had more reviews.
-   If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation.

Slack

86%Fit

Feature ratings

Remote Access/Control

4.6

Screen Sharing

4.4

File Sharing

4.6

Real-Time Chat

4.8

AnyDesk

83%Fit

Feature ratings

Remote Access/Control

4.8

Screen Sharing

4.6

File Sharing

4.5

Real-Time Chat

4.3

Remote Access/Control

4.6 (445)

4.8 (883)

Slack users appreciate the remote access/control feature for its ability to facilitate flexible and collaborative work from anywhere. They find it useful for accessing workspaces, channels, messages, and files on the go, and they value its integration with other tools. However, some users mention that logging in from different computers can be cumbersome. AnyDesk users, on the other hand, highlight the remote access/control feature as the main strength of the software. They appreciate its efficiency in providing remote support, accessing and controlling computers from anywhere, and its high level of security. In general, users find Slack's remote access/control feature beneficial for communication and collaboration, while they value AnyDesk for its robust remote access/control capabilities and security.

Screen Sharing

4.4 (876)

4.6 (739)

Slack users find the screen sharing feature essential for remote collaboration, training, and troubleshooting. They appreciate its real-time capabilities, the ability to draw on the screen, and the option to share screens during Huddles. However, some users report issues with screen quality and lag, especially with slow internet connections. AnyDesk users also value the screen sharing feature for its role in remote support and collaboration. They note its smooth performance, low latency, and the ability to share screens across different operating systems. Some users mention occasional lag and quality issues. Overall, users find Slack's screen sharing feature useful for team collaboration, while they appreciate AnyDesk's screen sharing for its smooth performance and versatility.

File Sharing

4.6 (1974)

4.5 (332)

Slack users appreciate the file sharing feature for its ease of use, support for various file formats, and integration with cloud storage services. They find it convenient for quick sharing and collaboration, although some users mention limitations with file size and storage. AnyDesk users value the file sharing feature for its ability to transfer files between local and remote devices securely. They find it useful for sending documents, software, and other files during remote sessions. However, some users report slow transfer speeds and occasional issues with large files. In summary, users find Slack's file sharing feature convenient for quick and collaborative sharing, while they appreciate AnyDesk's secure file transfer capabilities.

Real-Time Chat

4.8 (1741)

4.3 (440)

Slack users highly value the real-time chat feature for its instant communication, user-friendly interface, and ability to create channels and direct messages. They find it essential for quick decision-making, efficient collaboration, and staying connected with team members. Some users mention occasional delays in message delivery. AnyDesk users appreciate the real-time chat feature for its usefulness during remote sessions, allowing them to communicate and collaborate effectively. They find it helpful for providing remote support and sharing instructions. However, some users prefer other communication tools for real-time chat. Overall, users find Slack's real-time chat feature crucial for efficient communication, while they value AnyDesk's chat feature for its role in remote support.

## Pricing comparison

### Starting prices

Slack

$8.75

Per User

(Per Month)

Free Trial

Free Version

[View pricing plans](https://www.capterra.com/p/135003/Slack/pricing/)

AnyDesk

€22.90

Flat Rate

(Per Month)

Free Trial

Free Version

[View pricing plans](https://www.capterra.com/p/149595/AnyDesk/pricing/)

### Value-for-money analysis

4.5 (24035)

4.5 (1778)

A comparison of how reviewers evaluate the value for money provided by both Slack and AnyDesk indicates that Slack reviewers find it offers a robust free version with essential communication features, while AnyDesk reviewers appreciate its comprehensive free version for remote access needs. Reviewers find Slack's free version sufficient for basic team communication, highlighting features like message storage, integrations, and real-time communication. They appreciate the ability to upgrade for additional functionalities, although some mention the cost can be high for small businesses. Users value the integration capabilities and the flexibility to manage communication effectively, but note that the pricing for advanced features may not be ideal for all teams. As for AnyDesk, reviewers appreciate its free version for offering essential remote access features without time restrictions or nag screens. They find the software's pricing to be reasonable compared to competitors, noting that the paid version unlocks more advanced functionalities. However, some users mention limitations in the free version, such as restricted features and occasional performance issues, indicating that the cost of the premium version can be a concern for smaller organizations.

## How does the user experience compare on Slack vs AnyDesk?

### Overall rating

4.7 (24035)

4.6 (1778)

### User interface

Slack

AnyDesk

### Customer service and support

Slack

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live rep)

Chat

AnyDesk

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live rep)

Chat

## What users say about the pros and cons of Slack vs AnyDesk

When it comes to remote support tools, Slack and AnyDesk are two options that have been reviewed on Capterra by verified reviewers. Explore the experiences our reviewers have shared about Slack and AnyDesk to see how they stack up against one another and pick the one that would best fit your needs. Users appreciate Slack for its effective team communication, noting features like instant messaging, shared channels, and integration with other tools. They also value its team collaboration capabilities, highlighting real-time updates, file sharing, and numerous integrations. Reviewers find Slack's channel system beneficial for organizing discussions and streamlining workflows. When it comes to AnyDesk, users praise its remote connection capabilities, citing its speed, cross-platform compatibility, and ease of use. They also appreciate the simple installation process and the ability to access remote devices effortlessly, which they say enhances productivity. When it comes to cons, Slack users mention issues with messaging, such as limited message history in the free version and lack of read receipts. They also find the notifications overwhelming and the pricing high for smaller teams. Meanwhile, AnyDesk users report problems with remote access control, citing security concerns and user confusion. They also note issues with file transfer, mentioning slow speeds and cumbersome processes. \[[2](#source-item-2)\]

Pros

Slack

JN

Jon N

Technology DirectorDesign, 51 - 200 employeesUsed the software for: More than 2 years.

“We using it for DM's, group chat and project discussion and also allows us to easily share files with each other and we have confgured a number of connected apps and workflows.“

November 20, 2025

TM

Tristan M

EngineeringComputer Hardware, 2 - 10 employeesUsed the software for: Less than 6 months.

“It enhances productivity with app integrations, automated workflows for repetitive tasks, robust search capabilities, and quick options for calls and file sharing, ultimately speeding up collaboration.“

January 15, 2026

AnyDesk

Marco C

Pre Litigation Legal AssistantLegal Services, 51 - 200 employeesUsed the software for: 6-12 months.

“A secure, reliable, easy-to-use remote control application with many shared features, excellent for remote workers and troubleshooting technical issues.“

December 22, 2025

PB

Proera B

IT EngineerElectrical/Electronic Manufacturing, 501 - 1,000 employeesUsed the software for: 1-2 years.

“Its file transfer tool allows me to transfer huge project folders within seconds before I had to balance cloud uploads or USB drives.“

June 16, 2025

Cons

Slack

Maxwell P

General ManagerHospitality, 11 - 50 employeesUsed the software for: I used a free trial.

“Also the free version hides message history after a certain period which can be frustrating if you need to reference something from a few months ago and have not upgraded yet.“

December 9, 2025

Saleem B

Training and Development ManagerNon-Profit Organization Management, 51 - 200 employeesUsed the software for: 1-2 years.

“The free subscription of slack lacks customer support, you can only access the Slack Help Center for troubleshooting issues.“

December 7, 2025

AnyDesk

SK

Sim K

AdminHealth, Wellness and Fitness, 51 - 200 employeesUsed the software for: 1-2 years.

“It is not perfect tool for all organizations, it has its bugs and issues, connectivity problems and mobile device issues“

March 20, 2026

Aachal S

Innovative Product Management SpecialistPharmaceuticals, 10,001+ employeesUsed the software for: 1-2 years.

“On mobile, the touch control is very hard to use for clicking small buttons on my desktop screen.“

January 24, 2026

* * *

Sources

1.  Our research team identified features from vendor websites based on their analysis of what users find valuable or expect from remote support software. This list is not exhaustive. For additional features, refer to the vendor’s website.
    
2.  Review excerpts are passages extracted from longer reviews written by verified reviewers. We obtain these excerpts by applying an algorithm that considers factors including, but not limited to, length, topic coverage, and thematic relevance. Excerpts are evaluated for positive or negative sentiment and receive a sentiment score. They represent user opinion and do not represent the views of, nor constitute, an endorsement by Capterra or its affiliates. Excerpts are not edited for clarity or grammar.
    

* * *

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