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Slack vs SmartTask: Which is a better fit?

Updated on December 4th, 2024
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Summary
Key features rated by users
Features selected based on 5,350 reviews from Collaboration users.
% Fit
Missing features
Feature ratings
Secure Data Storage
NA
Assignment Management
NA
Reporting & Statistics
4.5
Chat/Messaging
4.9
Document Storage
NA
% Fit
Missing features
Not enough reviews
Feature ratings
Secure Data Storage
NA
Assignment Management
NA
Reporting & Statistics
--
Chat/Messaging
5.0
Document Storage
NA
User satisfaction
4.7
User reviews23,456
Ease of use
4.6
Functionality
4.6
Value for money
4.5
Customer support
4.4
4.6
User reviews37
Ease of use
4.7
Functionality
4.6
Value for money
4.7
Customer support
4.5
Price starts from
/user
Monthly subscription
Free version
Free trial
--
Monthly subscription
Free version
Free trial
Best for

Our customers range from two-person startups to Fortune 100 corporations. In fact, 77% of the Fortune 100 uses Slack.

SmartTask is a project management solution for businesses of all sizes.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
Cam M
Executive Director
5.0

Speaker 1: I'm Cam, senior director in our company, anywhere between 20 and 25 employees across the world at any given time. I couldn't go a day without Slack. That's five stars for me. Before Slack, we actually had to use two different software options. We used Sococo for our virtual meeting offices, and that served a purpose. It was good for a little bit, but then as we got bigger, we also had to use Skype. And so a natural progression was moving on from both of those into one that offered the same exact offerings, if not even more, and that was Slack. So previous to Slack, Sococo, Skype, and a couple other different instant messaging systems, all provided by Slack going forward. Everything from the pricing to the ease of deployment to how quickly we could get up and running, and just how generally available Slack is, whether it's desktop or the app, and from a mobile phone, you could have a web browser, anything you wanted to. You're never away from Slack, technically. And so, while that might not be a good thing for the work-life balance, it definitely made it much easier to deploy than anything else we researched, and we got forward. And now, it's just part of everyday life. The reason we chose Slack, one of them at least the biggest one was how quickly we could move everything from previous options or previous programs we used to deploy the day of. So I think that was on a scale of one to five, five being the easiest. It was a five. If not, even higher than that. It was as easy as possible to deploy Slack, get everything set up from our exec team, and then trickling it down. It took maybe a matter of a half hour to get everybody on board and inside of Slack, and it's still even faster now. So that was probably the biggest factor to getting us over to Slack in the initial phase. Recommending Slack, or if you're choosing between Slack and something else, just try the free version of Slack and understand that that is good enough to probably get you in the door and keep you in the door as well. The paid version and the other offerings from Slack make it even more integral to your business, so I would highly recommend giving it a shot. Just in general, the ease in which you could get started and the ease in which you could continue going forward without skipping a beat in your business needs, whatever your business needs might be, it's Slack and Slack going forward.

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User interface
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1 Video
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5 screenshots
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5 screenshots
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Access Controls/Permissions
207
Important
Activity Dashboard
388
Important

Slack

Top Features
15/43
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Assignment Management
  • Brainstorming
  • Commenting/Notes
  • Communication Management
  • Contact Management
  • Content Management
  • Customizable Branding
  • Discussions/Forums
  • Document Storage
  • File Management
  • File Transfer
  • @mentions
  • Mobile Access
  • Progress Tracking
  • Project Management
  • Real Time Editing
  • Real-Time Notifications
  • Screen Sharing
  • Secure Data Storage
  • Status Tracking
  • Task Progress Tracking
  • Task Scheduling
  • To-Do List
  • Version Control
  • Video Conferencing
  • Alerts/Notifications
  • API
  • Calendar Management
  • Chat/Messaging
  • Collaboration Tools
  • Document Management
  • Drag & Drop
  • File Sharing
  • Prioritization
  • Reporting & Statistics
  • Single Sign On
  • Tagging
  • Task Management
  • Third-Party Integrations
  • Workflow Management
See All features
Hide Collaboration Software Features -

SmartTask

11/43
Show Collaboration Software Features +
Slack
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
SmartTask
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Slack
  • By Slack
  • Located in United States
  • Founded in 2014
SmartTask
  • By Softronics
  • Located in India
  • Founded in 2016
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