# Compare Slack vs Rocket.Chat 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Slack and Rocket.Chat based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/135003-161575/Slack-vs-Rocket-Chat --- # Slack vs Rocket.Chat Features and Cost Comparison Last updated May 18th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: SlackRocket.Chat2/4 selected [Slack](https://www.capterra.com/p/135003/Slack/)[4.7 (24,103)](https://www.capterra.com/p/135003/Slack/reviews/) [Rocket.Chat](https://www.capterra.com/p/161575/Rocket-Chat/)[4.3 (156)](https://www.capterra.com/p/161575/Rocket-Chat/reviews/) [## Slack](https://www.capterra.com/p/135003/Slack/)[4.7 (24,103)](https://www.capterra.com/p/135003/Slack/reviews/) Starting Price $8.75/month Value-for-Money 4.5 Functionality 4.6 Ease of Use 4.6 Customer Service 4.4 Reviews Sentiment Based on [24,103 reviews](#user-reviews) Positive 23,021 Neutral 906 Negative 176 [## Rocket.Chat](https://www.capterra.com/p/161575/Rocket-Chat/)[4.3 (156)](https://www.capterra.com/p/161575/Rocket-Chat/reviews/) Starting Price Contact vendor Value-for-Money 4.4 Functionality 4.2 Ease of Use 4.3 Customer Service 4.1 Reviews Sentiment Based on [156 reviews](#user-reviews) Positive 129 Neutral 23 Negative 4 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 8,241 reviews from team communication software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology \--%Fit Missing features Feature ratings Email Management NA File Management NA Project Management NA Workflow Management 4.5 Real-Time Chat 4.8 \--%Fit Missing features Not enough reviews Feature ratings Email Management NA File Management \-- Project Management NA Workflow Management 4.5 Real-Time Chat 4.4 User satisfaction User satisfaction 4.7 User reviews[24,103](https://www.capterra.com/p/135003/Slack/reviews/) Ease of use 4.6 Functionality 4.6 Value for money 4.5 Customer support 4.4 User satisfaction 4.3 User reviews[156](https://www.capterra.com/p/161575/Rocket-Chat/reviews/) Ease of use 4.3 Functionality 4.2 Value for money 4.4 Customer support 4.1 Price starts from Price starts from $8.75Per User, Per Month - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Slack is used by engineering departments, IT professionals, customer service teams, sales representatives, project managers, marketing teams, HR departments, and security professionals. Best for The platform is optimized for government, defense, regulated enterprises, and critical infrastructure teams that require sovereign communications an operational resilience. ## User reviews Pros & cons JN Jon N. Technology Director > "We using it for DM's, group chat and project discussion and also allows us to easily share files with each other and we have confgured a number of connected apps and workflows." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7048334) JC Jerrid C. CEO > "I also found that search, while useful, does not always make it easy to quickly surface specific historical context, files, or decisions across busy channels and threads when I need..." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7144763) KS Kaynan S. Senior Software Engineer > "It is our main communication platform at NextDay, and the threaded conversations are one of the most valuable features — they allow us to keep discussions organized without losing..." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7136956) Maxwell P. General Manager > "Also the free version hides message history after a certain period which can be frustrating if you need to reference something from a few months ago and have not upgraded yet." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7059262) JC Jerrid C. CEO > "It has helped me manage conversations by client and project, collaborate more efficiently, and maintain visibility across several workstreams at once. While notification volume and..." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7144763) EM Enguerran M. Fullstack web developper > "The notification management system becomes unmanageable because of its default settings which create notification fatigue for users." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7127675) TM Tristan M. Engineering > "It enhances productivity with app integrations, automated workflows for repetitive tasks, robust search capabilities, and quick options for calls and file sharing, ultimately speeding up..." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7079709) Saleem B. Training and Development Manager > "The free subscription of slack lacks customer support, you can only access the Slack Help Center for troubleshooting issues." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7057594) Aman M. Software Analyst > "Slack solves the problems of scattered communication across emails and multiple tools and it helps me by centralizing all team conversations making it easy for me to collaborate easily..." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7084106) CM Claire M. Regulatory Engineer > "The only con I can think of is that occasionally I will miss messages if someone sends it in a thread because it will show up as "Activity" rather than a new message." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7071305) Aman M. Software Analyst > "Reliable features: Slack provides for the real time messagings,file sharing and search functionality inside this platform makes it easy for me to find out the past conversation and..." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7084106) AC Atalay C. Senior Manager of US and EMEA, Paid Social and SEM > "Compared to different solutions we use in other companies, the fact that we can only communicate in written form forces us to use a separate tool for meetings and video communication." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___6818257) DC Daniel C. Automation Engineer > "Being able to create custom emojis, especially as a remote staff member, allows for consistent engagement in the culture of our workplace." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7150078) SS Shenella S. Business Developer > "The software tends to have bugs from time to time and the notifications can be a little overwhelming of not managed voa settings." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7081789) JC Jerrid C. CEO > "I also found the AI and automation capabilities especially valuable for summarizing long threads and reducing repetitive administrative work, which helps me stay focused on higher-value..." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7144763) VR Verified Reviewer Software Engineer > "Occasional bugs or notification overload can also affect focus when working on multiple discussions at the same time." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7136222) VR Verified Reviewer Account Executive > "Being able to quickly message teammates, participate in team channels, and have dedicated groups for different functions helps speed up collaboration and decision making." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7071075) Michelle R. Manager > "It can easily become cluttered as everyone is allowed to create a channel but some of the channels are only relevant for a short period of time." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7136359) Jiahao H. Deployment Strategist > "The ability to move easily between channels and conversations, combined with clear prioritization of unread messages, helps me stay organized even on busy days." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7073213) Roddy T. Owner > "Without discipline, channels turn into noise factories, and important messages can get buried under a landslide of GIFs and “quick questions.”" [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7136975) DH David H. DEI Consultant > "The interface is well organized to help you keep track of teammates, priorities, and all your messages. Whether working remotely or in the same office, it helps streamline communications." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7066388) FY Faz Y. EMEA Product Manager > "Notifications and file sharing can be a bit misaligned sometimes and at scale the pricing can become a bit expensive." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7083530) EM Enguerran M. Fullstack web developper > "Our workflow management system achieves peak performance through its best-in-class integration with Google Drive and Jira and Trello and other tools." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7127675) VR Verified Reviewer Senior Risk and Fraud Specialist > "especially if someone was tagged in a post in a channel that has lots of traffic, the mention most times were missed, because it was not in threads and if you didn't go through all the..." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___6879671) DD Daniel D. Product Mamager > "Channels help organize discussions by topic, integrations streamline workflows, and real-time messaging reduces reliance on email." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7087229) PA Patrice A. Assistant > "Every channel activity triggers a message to official emails, creating unnecessary clutter in the inbox. Although Slack allows custom notifications but default isn't glad." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___6884320) Nathaniel C. Account Executive > "Features like Slackbot, reminders, and huddles help streamline internal ops and foster a fast, async-friendly culture." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7085314) NH Nitin H. Associate technical support engineer > "I did not see an option to clear all the okd chats in direct messages, like if I leave a channel it goes away but in direct message we have to manually delete all the messages and cant..." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___6690666) Osama A. Full Stack Developer > "The best part is it's messages search feature, you can quickly find any text from all chats and channels." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7083807) Marc R. Digital Media Specialist > "With multiple channels, constant notifications, and side conversations, it was easy to feel overwhelmed or distracted if notifications were not carefully managed." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7141374) Jen B. Medical Fronter > "Features like Huddles allowed for instant, one-click audio/video syncs that simulate quick office chats." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7074895) DD Daniel D. Product Mamager > "Notification overload and scattered conversations make it easy to miss important context, and Slack isn’t great for long-term knowledge management." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7087229) JM James M. Sales Representative > "Uploading pictures of products, making quick calls, organizing discussions by topics, and everything else seems to suit my sales style well enough." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7128012) Muhammad Z. Procurement Specialist > "Video and voice call features are not as strong as dedicated meeting platforms" [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7119720) Stefania D. Student > "I love the way it's organized per chats/tags, the fact that you can have calls on it as well and the integration with multiple platforms such as Google Drive and more." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7146674) Shawna S. Business Development > "Slack quickly becomes overwhelming; constant pings, endless channels, and notifications make it hard to stay focused." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7062989) Aman M. Software Analyst > "The things that I like most about the Slack are depicted below Effective Communication: Slack provides platform for fast,organized and effective conversation on a particular topic with..." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7084106) VC Viktorija C. Project Manager > "I don't like its customer support because they take a lot of time to respond and besides taking a lot of time, they are not very prompt to resolve issues." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7064685) Michelle R. Manager > "Overall, it's been an excellent way to streamline communications and reach the larger organization and allows them to tailor what and how they want to receive communications and..." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7136359) SE Sarah E. Microbiologist > "It is only just that it uses to drop too many notifications which could fine distracting and disturbing." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7131601) BH Brooke H. Academic Tutor > "Using Slack can greatly cut down on email traffic and enable rapid responses, collaboration, and transparency while holding space for it to be used asynchronously to protect focused work..." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___6826960) VR Verified Reviewer Transfer Sales Agent > "I also didn’t like that you can’t block someone. If a conversation becomes uncomfortable or someone keeps messaging you, there’s no way to stop it directly in Slack." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7133679) RJ Robert J. Executive Account Manager > "It updates quickly, allows seamless switching between my phone and PC headset without delays, and provides calendar reminder notifications with direct links to Google Meet lobbies." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___6822393) JN Jon N. Technology Director > "This does mean we are using two best in class pieces of software but this does make things much expensive than a simple Microsoft subscription." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7048334) Norman M. Partner, Digital > "I also really like the integrations with other tools I use every day, including Notion, Figma, Google and Linear and the ability to include custom notifications for processes we use." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___6860515) Nicole A. Head of HR and GS > "Bugs and performance problems that happen from time to time can also make chat and meetings less smooth." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7133070) AP Ajay P. Staff Accountant Lead > "Slack provides a swipe system when we use slack on our mobile device, we can easily swipe and keep our transaction, that's a really awesome feature." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7036510) Charlie L. Video Editor > "This caused many team memebrs to miss things or respond to urgent maters later than needed." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7098514) AF Angie F. Director of Human Resources > "The desktop and mobile apps work seamlessly, making real-time communication possible with staff across multiple locations, enabling us to collaborate with others from outside of our..." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7011608) AR Arthi R. Engineer > "Additionally, heavy reliance on it for all communications can contribute to "tool fatigue" for some users." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7138404) FC Francesca C. HR Manager > "Being able to communicate with my boss either as part of a group or with a single person and being able to upload documents securely through a trustworthy platform knowing your..." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___6828158) DS Dipti S. Corporate Recruiter > "Slack is missing integration with different Mailboxes like Outlook due to which meetings could be crated within Slack" [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7018190) Denis M. Recruiter > "It makes setting up standardized IT request forms, automated onboarding messages, or daily standups incredibly easy without needing to involve developers." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7143032) RJB Rigo Jean B. Digital Marketing Associate > "With many channels and notifications, it can become distracting if not managed properly." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7069240) VR Victor R. Product Tech Lead > "The ability to organize conversations by channels, integrate with our development tools, and quickly search through past discussions has significantly improved our productivity." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7019831) VR Verified Reviewer Automation > "The free plan has limitations on message history which can be frustrating." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7137621) VR Verified Reviewer Senior Project Specialist > "I can sync Slack with my Google calendar (it's very useful as I receive reminder notifications 1 minute before my meeting)." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7088979) Jen B. Medical Fronter > "Only thing holding me back was I was frequently kicked off when working remotely and had to sign in multiple times." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7074895) DW Destinee W. General Manager > "Loved the ability of shout outs and gift card redemption but wanted other features like courses, knowledge base for staff, etc.." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7108828) DN David N. IT Operations Manager > "Admins also can't see or manage private channels which can be annoying." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7132601) MW Melinda W. Owner > "Its organized communication through channels—it keeps conversations, files, and updates in one place, making team collaboration clear and efficient." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7142143) NR Nuria R. Community Manager > "When too many convos start at once I kinda lose track, and old messages just disappear unless I remember exact words to search." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___6821063) CS Collin S. Insurance Agent > "The ability to organize conversations into channels and integrate tools like Google Drive, Zoom, and reminders keeps everything centralized and efficient." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___6829876) Saidi B. product manager > "You end up either checking Slack every five minutes or missing something important because you muted too much." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7125888) Nathaniel C. Account Executive > "Slack has transformed how our team communicates—reducing response time, boosting transparency, and increasing cross-functional visibility." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7085314) SG Sreevalli G. Senior QA Engineer > "It can get overwhelming with too many channels and notifications. Plus, the limited message history in the free plan is a drawback." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7004445) VR Verified Reviewer Director > "I love that you can use it in a way that best suits your business, it integrates with all o the other apps we use in our workflows no matter what company im working with, and their new..." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___6864497) TW Tisha W. Health Services Coordinator > "The freemium version is missing so many features that it would be better to stay on google apps." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7104823) ZT Zac T. Data Manager > "It works well for a wide range of user-types for our organization; from basically using it in place of texting, to intense project collaboration and file sharing." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___6864329) VR Verified Reviewer Account Executive > "Sometimes it can become a bit messy with too many different chats, groups, channels to able to find information after a while." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___6878459) DC Daniel C. Automation Engineer > "Generally great - it allows for fully remote work across a diverse team, and its intergration with things like Jira and Hubspot are actually genuinely useful." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7150078) MG Mateusz G. Architect > "I don't have access to the history of my posts and files uploaded there." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7056709) VR Verified Reviewer App Developer > "What I like most about Slack is its real-time messaging, seamless team collaboration, easy integrations, and organized channels." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7123432) VR Verified Reviewer Program Assistant > "Yes, it did it's job as a communication tool and the channel setup probably works well for many organizations, but I found it bothersome to remember all the commands and didn't like the..." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7037465) JC Jerrid C. CEO > "As a solo product consultant working across multiple client organizations, I’ve found it to be an essential tool for staying organized, responsive, and connected without getting buried..." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7144763) VR Verified Reviewer Test Manager > "it can sometimes feel overwhelming , easy to miss important updates if conversations move quickly or are spread across different threads" [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7150284) Judith Ada A. Administrative assistant > "I love that slack has become the basic internal communication platform for us remote workers, i love how you can have seperate workspaces for different things as this helps keep your..." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___6817402) Harshul S. Network Admin > "Notifications can get messy when you’re in too many channels." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7108533) VP Ville P. Specialist > "Seamless Organization (Channels), Powerful Integrations, Intuitive User Interface (UI), Searchability, Threaded Conversations" [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7091137) JT Junior T. Data Processor > "Frequent notifications can disrupt focus unless customized, and important messages may get buried in busy channels." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7015244) [View Reviews](https://www.capterra.com/p/135003/Slack/reviews/) KK Kelvin K. Web Developer > "Chat is an open-source program which offers a secure and personalized messaging, audio and video calling capabilities..." [See full review](https://www.capterra.com/p/161575/Rocket-Chat/#Capterra___6733601) VR Verified Reviewer QA Analyst > "There are only two things I would like to see Rocket.chat improve: the Search section (searching for a specific word..." [See full review](https://www.capterra.com/p/161575/Rocket-Chat/#Capterra___6295744) FP Fabian P. Technical Support Representative > "since being a permanent user of rocket chat it has allowed me to keep in touch with friends and co workers in a very..." [See full review](https://www.capterra.com/p/161575/Rocket-Chat/#Capterra___3826921) VR Verified Reviewer Executive Assistant > "overall is one of the least annoying and got my question answered without jumping through hoops" [See full review](https://www.capterra.com/p/161575/Rocket-Chat/#Capterra___6586421) VL Veronica L. PhD student > "Instant messages, send pictures, images and other files to keep your group working." [See full review](https://www.capterra.com/p/161575/Rocket-Chat/#Capterra___4454955) VR Verified Reviewer Supervisor/Customer Service Representative > "I also do not like when you do a direct message or private message with an individual theres no way to delete the..." [See full review](https://www.capterra.com/p/161575/Rocket-Chat/#Capterra___3611977) AM Ailed M. Engenieer > "Is great that you can have all your users and create different groups to mantain control of the correct communications." [See full review](https://www.capterra.com/p/161575/Rocket-Chat/#Capterra___4361717) VR Verified Reviewer Advisor > "Eg : once you remove notifications from a channel, even if you try reactivate them, it does not work anymore." [See full review](https://www.capterra.com/p/161575/Rocket-Chat/#Capterra___3545491) VR Verified Reviewer Web Manager > "It can work on Your internal server, You can manage it by yourself, and thanks to that with the proper approach it can..." [See full review](https://www.capterra.com/p/161575/Rocket-Chat/#Capterra___3265945) VR Verified Reviewer General Manager > "Otherwise you're going to be in for a headache." [See full review](https://www.capterra.com/p/161575/Rocket-Chat/#Capterra___4820398) VR Verified Reviewer designer > "I like it for live chat, making groups or discussions. " [See full review](https://www.capterra.com/p/161575/Rocket-Chat/#Capterra___4002422) VR Verified Reviewer Supervisor/Customer Service Representative > "I also do not like that sometimes the pinned messages feature works and sometimes it doesnt." [See full review](https://www.capterra.com/p/161575/Rocket-Chat/#Capterra___3611977) US Udbhav S. Researcher > "First time, I heard about this software when we have to organize a virtual conference at a large scale, to connect..." [See full review](https://www.capterra.com/p/161575/Rocket-Chat/#Capterra___3027758) VR Verified Reviewer designer > "Sometimes its hard to use it on the mobile phone and icons are really small." [See full review](https://www.capterra.com/p/161575/Rocket-Chat/#Capterra___4002422) Shaunak P. React Js Developer > "It has benefitted us a lot as we use it to manage our project and keeping the conversation in channel keeps it..." [See full review](https://www.capterra.com/p/161575/Rocket-Chat/#Capterra___3119425) RR Renae R. Supervisor/Customer Service Representative > "I also dont like the reply thread cause the writing is soo tiny and everyone in the room can see what you are replying." [See full review](https://www.capterra.com/p/161575/Rocket-Chat/#Capterra___3174561) Carlos S. RPA Developer > "Chat software was implemented early in the COVID-19 pandemic to keep people in our department active and collaborative..." [See full review](https://www.capterra.com/p/161575/Rocket-Chat/#Capterra___3373671) VR Verified Reviewer Trainee Executive > "Significant delays in updating of messages leading to improper communications during critical project times." [See full review](https://www.capterra.com/p/161575/Rocket-Chat/#Capterra___3287850) WW Warren W. Team Lead > "Chat can be access on all devices and there is also a web version so there is no need to install application on PC" [See full review](https://www.capterra.com/p/161575/Rocket-Chat/#Capterra___3253951) VR Verified Reviewer Advisor > "It makes it difficult to use sometimes." [See full review](https://www.capterra.com/p/161575/Rocket-Chat/#Capterra___3545491) JH Jack H. Senior Technician > "This software centralises all of your communication channels and makes the task of managing communications much more..." [See full review](https://www.capterra.com/p/161575/Rocket-Chat/#Capterra___2944911) CS Carlo S. Leasing Consultant > "It’s not at all intuitive the way people normally keep track of conversations w people in their phones." [See full review](https://www.capterra.com/p/161575/Rocket-Chat/#Capterra___2950435) VL Veronica L. PhD student > "A platform proper for team working." [See full review](https://www.capterra.com/p/161575/Rocket-Chat/#Capterra___4454955) VR Verified Reviewer Enterprise resilience officer > "consequently make it harder for users with less computer skills to catch up with other advanced users." [See full review](https://www.capterra.com/p/161575/Rocket-Chat/#Capterra___3035108) VR Verified Reviewer Advisor > "Quite handy to avoid 1000 channels." [See full review](https://www.capterra.com/p/161575/Rocket-Chat/#Capterra___3545491) Felix K. Sr. IT Service Delivery Analyst > "The video call option is still missing" [See full review](https://www.capterra.com/p/161575/Rocket-Chat/#Capterra___2969864) Carlos S. RPA Developer > "The solution positively surprised us and we found it simple to install and configure on our network for use in internal..." [See full review](https://www.capterra.com/p/161575/Rocket-Chat/#Capterra___3373671) VR Verified Reviewer SDR > "As a collaborator using it and not an admin, I really don't know how it works in terms of privacy." [See full review](https://www.capterra.com/p/161575/Rocket-Chat/#Capterra___3418639) Carlos S. RPA Developer > "We customized the layout and created workgroups to integrate the team and it worked very well." [See full review](https://www.capterra.com/p/161575/Rocket-Chat/#Capterra___3373671) VR Verified Reviewer full stack developer > "one more thing is when we search into chat, by click on that message we can not directly go to that part of the chat." [See full review](https://www.capterra.com/p/161575/Rocket-Chat/#Capterra___2264067) VR Verified Reviewer Tech Writer > "All the necessary features are available: audio and video conferencing, screen sharing, chatting, file sharing, APIs..." [See full review](https://www.capterra.com/p/161575/Rocket-Chat/#Capterra___2690489) Carlos S. RPA Developer > "Support is a bit of a downside, but it's rarely used." [See full review](https://www.capterra.com/p/161575/Rocket-Chat/#Capterra___3373671) Hendy I. CTO > "Chat supports OpenID Connect for SSO authentication out-of-the-box, which we integrate with FusionAuth and it works as..." [See full review](https://www.capterra.com/p/161575/Rocket-Chat/#Capterra___2815325) VR Verified Reviewer Customer Success Manager > "They also restricted a lot of things." [See full review](https://www.capterra.com/p/161575/Rocket-Chat/#Capterra___3393750) Felix K. Sr. IT Service Delivery Analyst > "It's good for team collaboration and communication with the ability to create changes" [See full review](https://www.capterra.com/p/161575/Rocket-Chat/#Capterra___2969864) Regina F. Help Desk Technician > "Even in the network environment, it "falls" (more often than a similar solution). But, perhaps it is due to the number..." [See full review](https://www.capterra.com/p/161575/Rocket-Chat/#Capterra___2771623) AA Andrew A. UX Writer > "Uploading custom emoji is always fun, and it works well on Rocket." [See full review](https://www.capterra.com/p/161575/Rocket-Chat/#Capterra___3290090) RR Renae R. Supervisor/Customer Service Representative > "I think that feature should be done away with." [See full review](https://www.capterra.com/p/161575/Rocket-Chat/#Capterra___3174561) VR Verified Reviewer designer > "Quick and easy tool for everybody." [See full review](https://www.capterra.com/p/161575/Rocket-Chat/#Capterra___4002422) VR Verified Reviewer Product Owner/Scrum Master > "You can however on the computer which makes the channel a little disjointed at times." [See full review](https://www.capterra.com/p/161575/Rocket-Chat/#Capterra___2253158) CH Charles H. I.T. Manager > "Great for document collaboration, video calling and basic chat and integrates well with Microsoft AD." [See full review](https://www.capterra.com/p/161575/Rocket-Chat/#SoftwareAdvice___2533693) VR Verified Reviewer CEO > "A few times I had the feeling that it has issues to reliably mark already read messages." [See full review](https://www.capterra.com/p/161575/Rocket-Chat/#GetApp___2355878) VR Verified Reviewer Partner > "The open APIs are great, we use a lot with other teamates." [See full review](https://www.capterra.com/p/161575/Rocket-Chat/#Capterra___3311994) Hendy I. CTO > "It's quite hard to debug/diagnose the issue, and on GitHub some issues have been waiting for weeks or months." [See full review](https://www.capterra.com/p/161575/Rocket-Chat/#Capterra___2815325) VR Verified Reviewer Network Engineer > "This is a great on-prem chat system and for sharing sensitive data that can't leave the office. Once the server was..." [See full review](https://www.capterra.com/p/161575/Rocket-Chat/#Capterra___2433692) DR Diego R. Head of Distrito.Network > "It happens in some features which is not so important for users." [See full review](https://www.capterra.com/p/161575/Rocket-Chat/#Capterra___2243905) Hendy I. CTO > "Especially since we deployed it in MongoDB Atlas (another commercial product as DBaaS), so our MongoDB cluster is also..." [See full review](https://www.capterra.com/p/161575/Rocket-Chat/#Capterra___2815325) KN Khoa N. VP of Federal Sales > "I have small issues with previewing Amazon." [See full review](https://www.capterra.com/p/161575/Rocket-Chat/#Capterra___2263339) [View Reviews](https://www.capterra.com/p/161575/Rocket-Chat/reviews/) ## User interface 4.66 (24,103) [Rocket.Chat](https://www.capterra.com/p/161575/Rocket-Chat/) 4.29 (156) ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Activity Dashboard 150 Important Activity/News Feed 120 Important Slack Top features 28/38 - Access Controls/Permissions - Activity Dashboard - Activity/News Feed - AI Copilot - Alerts/Notifications - API - Audio Calls - Calendar Management - Calendar Sync - Collaboration Tools - Commenting/Notes - Contact Management - Content Management - Customizable Branding - Data Import/Export - Discussions/Forums - Document Management - Drag & Drop - Email Management - File Management - File Sharing - Generative AI - Meeting Management - @mentions - Mobile Access - Progress Tracking - Project Management - Real-Time Chat - Real-Time Updates - Reminders - Reporting & Statistics - Search/Filter - Single Sign On - Surveys & Feedback - Task Management - Third-Party Integrations - Video Conferencing - Workflow Management [See all features](https://www.capterra.com/p/135003/Slack/#features) Rocket.Chat 25/38 - Access Controls/Permissions - Activity Dashboard - Activity/News Feed - AI Copilot - Alerts/Notifications - API - Audio Calls - Calendar Management - Calendar Sync - Collaboration Tools - Commenting/Notes - Contact Management - Content Management - Customizable Branding - Data Import/Export - Discussions/Forums - Document Management - Drag & Drop - Email Management - File Management - File Sharing - Generative AI - Meeting Management - @mentions - Mobile Access - Progress Tracking - Project Management - Real-Time Chat - Real-Time Updates - Reminders - Reporting & Statistics - Search/Filter - Single Sign On - Surveys & Feedback - Task Management - Third-Party Integrations - Video Conferencing - Workflow Management [See all features](https://www.capterra.com/p/161575/Rocket-Chat/#features) ### Recognition Slack is recognized as a top-rated tool in 1 Capterra Shortlist reports Rocket.Chat is recognized as a top-rated tool in 1 Capterra Shortlist reports ### Deployment & support Slack Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Rocket.Chat Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Slack - By Slack - Located in United States - Founded in 2014 Rocket.Chat - By Rocket.Chat - Located in United States - Founded in 2016 ## Popular Comparisons 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