# Compare Slack vs Rocket.Chat 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Slack and Rocket.Chat based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/135003-161575/Slack-vs-Rocket-Chat

---

# Slack vs Rocket.Chat Features and Cost Comparison

Last updated March 29th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

SlackRocket.Chat2/4 selected

[Slack](https://www.capterra.com/p/135003/Slack/)[4.7 (24,035)](https://www.capterra.com/p/135003/Slack/reviews/)

[Rocket.Chat](https://www.capterra.com/p/161575/Rocket-Chat/)[4.3 (156)](https://www.capterra.com/p/161575/Rocket-Chat/reviews/)

[## Slack](https://www.capterra.com/p/135003/Slack/)[4.7 (24,035)](https://www.capterra.com/p/135003/Slack/reviews/)

Starting Price

$8.75/month

Value-for-Money

4.5

Functionality

4.6

Ease of Use

4.6

Customer Service

4.4

Reviews Sentiment

Based on [24,035 reviews](#user-reviews)

Positive

22,954

Neutral

905

Negative

176

[## Rocket.Chat](https://www.capterra.com/p/161575/Rocket-Chat/)[4.3 (156)](https://www.capterra.com/p/161575/Rocket-Chat/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.4

Functionality

4.2

Ease of Use

4.3

Customer Service

4.1

Reviews Sentiment

Based on [156 reviews](#user-reviews)

Positive

129

Neutral

23

Negative

4

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 8,094 reviews from team communication software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

\--%Fit

Missing features

Feature ratings

Email Management

NA

File Management

NA

Project Management

NA

Workflow Management

4.5

Real-Time Chat

4.8

\--%Fit

Missing features

Not enough reviews

Feature ratings

Email Management

NA

File Management

\--

Project Management

NA

Workflow Management

4.5

Real-Time Chat

4.4

User satisfaction

User satisfaction

4.7

User reviews[24,035](https://www.capterra.com/p/135003/Slack/reviews/)

Ease of use

4.6

Functionality

4.6

Value for money

4.5

Customer support

4.4

User satisfaction

4.3

User reviews[156](https://www.capterra.com/p/161575/Rocket-Chat/reviews/)

Ease of use

4.3

Functionality

4.2

Value for money

4.4

Customer support

4.1

Price starts from

Price starts from

$8.75Per User, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Slack is used by engineering departments, IT professionals, customer service teams, sales representatives, project managers, marketing teams, HR departments, and security professionals.

Best for

Companies that are in highly regulated industries and handling sensitive customer or business information.

## User reviews

Pros & cons

JN

Jon N.

Technology Director

> "We using it for DM's, group chat and project discussion and also allows us to easily share files with each other and we have confgured a number of connected apps and workflows."

[See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7048334)

Maxwell P.

General Manager

> "Also the free version hides message history after a certain period which can be frustrating if you need to reference something from a few months ago and have not upgraded yet."

[See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7059262)

TM

Tristan M.

Engineering

> "It enhances productivity with app integrations, automated workflows for repetitive tasks, robust search capabilities, and quick options for calls and file sharing, ultimately..."

[See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7079709)

Saleem B.

Training and Development Manager

> "The free subscription of slack lacks customer support, you can only access the Slack Help Center for troubleshooting issues."

[See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7057594)

AP

Ajay P.

Staff Accountant Lead

> "Slack provides a swipe system when we use slack on our mobile device, we can easily swipe and keep our transaction, that's a really awesome feature."

[See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7036510)

CM

Claire M.

Regulatory Engineer

> "The only con I can think of is that occasionally I will miss messages if someone sends it in a thread because it will show up as "Activity" rather than a new message."

[See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7071305)

Aman M.

Software Analyst

> "Slack solves the problems of scattered communication across emails and multiple tools and it helps me by centralizing all team conversations making it easy for me to collaborate..."

[See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7084106)

VR

Verified Reviewer

Program Assistant

> "Yes, it did it's job as a communication tool and the channel setup probably works well for many organizations, but I found it bothersome to remember all the commands and didn't..."

[See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7037465)

Aman M.

Software Analyst

> "Reliable features: Slack provides for the real time messagings,file sharing and search functionality inside this platform makes it easy for me to find out the past conversation..."

[See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7084106)

AC

Atalay C.

Senior Manager of US and EMEA, Paid Social and SEM

> "Compared to different solutions we use in other companies, the fact that we can only communicate in written form forces us to use a separate tool for meetings and video..."

[See full review](https://www.capterra.com/p/135003/Slack/#Capterra___6818257)

VR

Victor R.

Product Tech Lead

> "The ability to organize conversations by channels, integrate with our development tools, and quickly search through past discussions has significantly improved our productivity."

[See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7019831)

SS

Shenella S.

Business Developer

> "The software tends to have bugs from time to time and the notifications can be a little overwhelming of not managed voa settings."

[See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7081789)

VR

Verified Reviewer

Account Executive

> "Being able to quickly message teammates, participate in team channels, and have dedicated groups for different functions helps speed up collaboration and decision making."

[See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7071075)

FY

Faz Y.

EMEA Product Manager

> "Notifications and file sharing can be a bit misaligned sometimes and at scale the pricing can become a bit expensive."

[See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7083530)

Jiahao H.

Deployment Strategist

> "The ability to move easily between channels and conversations, combined with clear prioritization of unread messages, helps me stay organized even on busy days."

[See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7073213)

VR

Verified Reviewer

Senior Risk and Fraud Specialist

> "especially if someone was tagged in a post in a channel that has lots of traffic, the mention most times were missed, because it was not in threads and if you didn't go through..."

[See full review](https://www.capterra.com/p/135003/Slack/#Capterra___6879671)

DH

David H.

DEI Consultant

> "The interface is well organized to help you keep track of teammates, priorities, and all your messages. Whether working remotely or in the same office, it helps streamline..."

[See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7066388)

PA

Patrice A.

Assistant

> "Every channel activity triggers a message to official emails, creating unnecessary clutter in the inbox. Although Slack allows custom notifications but default isn't glad."

[See full review](https://www.capterra.com/p/135003/Slack/#Capterra___6884320)

DD

Daniel D.

Product Mamager

> "Channels help organize discussions by topic, integrations streamline workflows, and real-time messaging reduces reliance on email."

[See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7087229)

RN

Ramon N.

Office Manager

> "Messages can get lost, sometimes it is hard to keep track of conversations, especially when juggling multiple threads"

[See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7026921)

Nathaniel C.

Account Executive

> "Features like Slackbot, reminders, and huddles help streamline internal ops and foster a fast, async-friendly culture."

[See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7085314)

NH

Nitin H.

Associate technical support engineer

> "I did not see an option to clear all the okd chats in direct messages, like if I leave a channel it goes away but in direct message we have to manually delete all the messages and..."

[See full review](https://www.capterra.com/p/135003/Slack/#Capterra___6690666)

Osama A.

Full Stack Developer

> "The best part is it's messages search feature, you can quickly find any text from all chats and channels."

[See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7083807)

VR

Victor R.

Product Tech Lead

> "The notification system can be overwhelming at times, especially in large workspaces with many channels."

[See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7019831)

RK

Raul K.

Senior Director of IT

> "An excellent collaboration platform that has increased internal staff communications and engagement and one that allows us to communication with our clients."

[See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7037646)

DD

Daniel D.

Product Mamager

> "Notification overload and scattered conversations make it easy to miss important context, and Slack isn’t great for long-term knowledge management."

[See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7087229)

Jen B.

Medical Fronter

> "Features like Huddles allowed for instant, one-click audio/video syncs that simulate quick office chats."

[See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7074895)

Shawna S.

Business Development

> "Slack quickly becomes overwhelming; constant pings, endless channels, and notifications make it hard to stay focused."

[See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7062989)

Aman M.

Software Analyst

> "The things that I like most about the Slack are depicted below Effective Communication: Slack provides platform for fast,organized and effective conversation on a particular topic..."

[See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7084106)

VC

Viktorija C.

Project Manager

> "I don't like its customer support because they take a lot of time to respond and besides taking a lot of time, they are not very prompt to resolve issues."

[See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7064685)

SL

Stephanie L.

Compliance Specialist

> "There are lots of useful features such as pinning messages or setting reminders to come back to a message if you're not able to get to it right away."

[See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7027992)

JN

Jon N.

Technology Director

> "This does mean we are using two best in class pieces of software but this does make things much expensive than a simple Microsoft subscription."

[See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7048334)

BH

Brooke H.

Academic Tutor

> "Using Slack can greatly cut down on email traffic and enable rapid responses, collaboration, and transparency while holding space for it to be used asynchronously to protect..."

[See full review](https://www.capterra.com/p/135003/Slack/#Capterra___6826960)

Charlie L.

Video Editor

> "This caused many team memebrs to miss things or respond to urgent maters later than needed."

[See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7098514)

CD

Cari D.

Health Coach

> "Love being able to communicate 1:1, as a team, and as a whole company; pin documents and workflows; integrate with all the essential other platforms; bookmarking, saving chats,..."

[See full review](https://www.capterra.com/p/135003/Slack/#Capterra___6789655)

BA

Bashir A.

Developer

> "Sometimes the notifications are not received properly which leads to missing out on some messages."

[See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7035253)

RJ

Robert J.

Executive Account Manager

> "It updates quickly, allows seamless switching between my phone and PC headset without delays, and provides calendar reminder notifications with direct links to Google Meet lobbies."

[See full review](https://www.capterra.com/p/135003/Slack/#Capterra___6822393)

DS

Dipti S.

Corporate Recruiter

> "Slack is missing integration with different Mailboxes like Outlook due to which meetings could be crated within Slack"

[See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7018190)

Lucky O.

IT Manager

> "The seamless integration with other tools enhances productivity, and its encrypted messaging and secure data storage ensure top-tier security."

[See full review](https://www.capterra.com/p/135003/Slack/#Capterra___6805514)

GS

Gabriela S.

School leader, team leader

> "If you don’t have premium it deletes your messages after 90 days and the notification system is not always consistent."

[See full review](https://www.capterra.com/p/135003/Slack/#Capterra___6791360)

Norman M.

Partner, Digital

> "I also really like the integrations with other tools I use every day, including Notion, Figma, Google and Linear and the ability to include custom notifications for processes we..."

[See full review](https://www.capterra.com/p/135003/Slack/#Capterra___6860515)

RJB

Rigo Jean B.

Digital Marketing Associate

> "With many channels and notifications, it can become distracting if not managed properly."

[See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7069240)

AF

Angie F.

Director of Human Resources

> "The desktop and mobile apps work seamlessly, making real-time communication possible with staff across multiple locations, enabling us to collaborate with others from outside of..."

[See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7011608)

Jen B.

Medical Fronter

> "Only thing holding me back was I was frequently kicked off when working remotely and had to sign in multiple times."

[See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7074895)

FC

Francesca C.

HR Manager

> "Being able to communicate with my boss either as part of a group or with a single person and being able to upload documents securely through a trustworthy platform knowing your..."

[See full review](https://www.capterra.com/p/135003/Slack/#Capterra___6828158)

NR

Nuria R.

Community Manager

> "When too many convos start at once I kinda lose track, and old messages just disappear unless I remember exact words to search."

[See full review](https://www.capterra.com/p/135003/Slack/#Capterra___6821063)

AA

Aditya A.

Customer Service Representative

> "It’s improved my productivity at my workspace by reducing email noise, enabling me to address customer needs more swiftly, with team responses."

[See full review](https://www.capterra.com/p/135003/Slack/#Capterra___6775980)

SG

Sreevalli G.

Senior QA Engineer

> "It can get overwhelming with too many channels and notifications. Plus, the limited message history in the free plan is a drawback."

[See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7004445)

RP

Rajarishi P.

Product Manager

> "Message composer with the ability to attach files which can render as soon as sent, attach bigger files, notes on each chat and best part is the ability to integrate with a lot of..."

[See full review](https://www.capterra.com/p/135003/Slack/#Capterra___6794236)

VR

Verified Reviewer

Founder

> "I can't speak on the value for money or customer support because we didn't have to contact support and stopped using it because it was too expensive."

[See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7041702)

MD

Marco D.

Area Coordinator

> "Slack excel in team communication and collaboration,ability to create channels team members to communicate quickly and efficiently across different locations at anytime."

[See full review](https://www.capterra.com/p/135003/Slack/#Capterra___6805252)

VR

Verified Reviewer

Operations Lead

> "It’s hard to focus when there are constant pings from multiple channels."

[See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7041224)

VR

Verified Reviewer

Senior Project Specialist

> "I can sync Slack with my Google calendar (it's very useful as I receive reminder notifications 1 minute before my meeting)."

[See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7088979)

TW

Tisha W.

Health Services Coordinator

> "The freemium version is missing so many features that it would be better to stay on google apps."

[See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7104823)

DW

Destinee W.

General Manager

> "Loved the ability of shout outs and gift card redemption but wanted other features like courses, knowledge base for staff, etc.."

[See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7108828)

KC

Kerrissa C.

Marketing Strategist

> "It is quite confusing to see which chats are active and how to navigate the application."

[See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7025672)

AM

Antonella M.

Property Developer

> "One of the best thing about Slack is it makes remote work easier since we are able send message share files and hold meetings with team members fro different locations."

[See full review](https://www.capterra.com/p/135003/Slack/#Capterra___6766503)

VR

Verified Reviewer

Account Executive

> "Sometimes it can become a bit messy with too many different chats, groups, channels to able to find information after a while."

[See full review](https://www.capterra.com/p/135003/Slack/#Capterra___6878459)

CS

Collin S.

Insurance Agent

> "The ability to organize conversations into channels and integrate tools like Google Drive, Zoom, and reminders keeps everything centralized and efficient."

[See full review](https://www.capterra.com/p/135003/Slack/#Capterra___6829876)

MG

Mateusz G.

Architect

> "I don't have access to the history of my posts and files uploaded there."

[See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7056709)

Nathaniel C.

Account Executive

> "Slack has transformed how our team communicates—reducing response time, boosting transparency, and increasing cross-functional visibility."

[See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7085314)

Harshul S.

Network Admin

> "Notifications can get messy when you’re in too many channels."

[See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7108533)

VR

Verified Reviewer

Director

> "I love that you can use it in a way that best suits your business, it integrates with all o the other apps we use in our workflows no matter what company im working with, and..."

[See full review](https://www.capterra.com/p/135003/Slack/#Capterra___6864497)

JT

Junior T.

Data Processor

> "Frequent notifications can disrupt focus unless customized, and important messages may get buried in busy channels."

[See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7015244)

CEN

Chipego Elijah N.

Medical Sciences Tutor

> "The mobile app keeps me connected with colleagues and clients while on the move, ensuring prompt responses that maintain momentum in the loan process."

[See full review](https://www.capterra.com/p/135003/Slack/#Capterra___6808876)

GY

Gerald Y.

IT Consultant

> "Sometimes it bugs a bit, like notifications come late or someone doesn’t see a message unless they open the app again. But nothing that really gets in the way."

[See full review](https://www.capterra.com/p/135003/Slack/#Capterra___6813874)

ZT

Zac T.

Data Manager

> "It works well for a wide range of user-types for our organization; from basically using it in place of texting, to intense project collaboration and file sharing."

[See full review](https://www.capterra.com/p/135003/Slack/#Capterra___6864329)

BW

Bailey W.

Student

> "This causes me to have to scroll down to the most previous message, and even the 'jump to today' button doesn't work."

[See full review](https://www.capterra.com/p/135003/Slack/#Capterra___6865647)

LS

Laura S.

SDR

> "I use it daily for internal communications in the company and within the team, it's super fun bc you can also create emojis related to the team to make interactions more engaging"

[See full review](https://www.capterra.com/p/135003/Slack/#Capterra___6809349)

AL

Andrea L.

Sales Manager

> "Depending on the level of activity, the notifications can be a bit much, but otherwise I don't dislike anything."

[See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7031131)

FB

Francesco B.

Marketing Consultant

> "Sharing presentation ,online meeting and chatting is just a click of button which help a lot to build better relationship with both clients and teams and drive business income."

[See full review](https://www.capterra.com/p/135003/Slack/#Capterra___6810231)

SM

Sampad M.

Software developer

> "Search feature is not that great with limited message history."

[See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7036326)

VR

Verified Reviewer

Lead Project Manager

> "The chat channel also allows you to set up a video conference and screenshare in real-time."

[See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7041709)

MP

Monica P.

Lead Pastor

> "The limit on uploads can be frustrating at time.s We use the free version, so we understand some of the limitations are due to price."

[See full review](https://www.capterra.com/p/135003/Slack/#Capterra___6777129)

VR

Verified Reviewer

Lead Project Manager

> "I like how easy it is to integrate with many different software into Slack, including Gmail, Google Calendar, Outlook, and Dropbox for quick access and file sharing."

[See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7041709)

VR

Verified Reviewer

Director

> "Mostly I feel that the recent features are not as well made as the original disrupting features."

[See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7075754)

SC

Sarah C.

Teacher Success Manager

> "In remote work it's so important to have a platform where you can share files, calendars, and thoughts all in one place."

[See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7030594)

SH

Shannon H.

Dance Instructor

> "It’s a bit hard to post photos and files."

[See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7031378)

Judith Ada A.

Administrative assistant

> "I love that slack has become the basic internal communication platform for us remote workers, i love how you can have seperate workspaces for different things as this helps keep..."

[See full review](https://www.capterra.com/p/135003/Slack/#Capterra___6817402)

DG

Derek G.

Owner

> "The complex management of channels when they become too numerous doesn’t allow us to find our old messages"

[See full review](https://www.capterra.com/p/135003/Slack/#Capterra___6798562)

[View Reviews](https://www.capterra.com/p/135003/Slack/reviews/)

KK

Kelvin K.

Web Developer

> "Chat is an open-source program which offers a secure and personalized messaging, audio and video calling capabilities..."

[See full review](https://www.capterra.com/p/161575/Rocket-Chat/#Capterra___6733601)

VR

Verified Reviewer

QA Analyst

> "There are only two things I would like to see Rocket.chat improve: the Search section (searching for a specific word..."

[See full review](https://www.capterra.com/p/161575/Rocket-Chat/#Capterra___6295744)

FP

Fabian P.

Technical Support Representative

> "since being a permanent user of rocket chat it has allowed me to keep in touch with friends and co workers in a very..."

[See full review](https://www.capterra.com/p/161575/Rocket-Chat/#Capterra___3826921)

VR

Verified Reviewer

Executive Assistant

> "overall is one of the least annoying and got my question answered without jumping through hoops"

[See full review](https://www.capterra.com/p/161575/Rocket-Chat/#Capterra___6586421)

VL

Veronica L.

PhD student

> "Instant messages, send pictures, images and other files to keep your group working."

[See full review](https://www.capterra.com/p/161575/Rocket-Chat/#Capterra___4454955)

VR

Verified Reviewer

Supervisor/Customer Service Representative

> "I also do not like when you do a direct message or private message with an individual theres no way to delete the..."

[See full review](https://www.capterra.com/p/161575/Rocket-Chat/#Capterra___3611977)

AM

Ailed M.

Engenieer

> "Is great that you can have all your users and create different groups to mantain control of the correct communications."

[See full review](https://www.capterra.com/p/161575/Rocket-Chat/#Capterra___4361717)

VR

Verified Reviewer

Advisor

> "Eg : once you remove notifications from a channel, even if you try reactivate them, it does not work anymore."

[See full review](https://www.capterra.com/p/161575/Rocket-Chat/#Capterra___3545491)

Hendy I.

CTO

> "Chat supports OpenID Connect for SSO authentication out-of-the-box, which we integrate with FusionAuth and it works as..."

[See full review](https://www.capterra.com/p/161575/Rocket-Chat/#Capterra___2815325)

VR

Verified Reviewer

General Manager

> "Otherwise you're going to be in for a headache."

[See full review](https://www.capterra.com/p/161575/Rocket-Chat/#Capterra___4820398)

VR

Verified Reviewer

Web Manager

> "It can work on Your internal server, You can manage it by yourself, and thanks to that with the proper approach it can..."

[See full review](https://www.capterra.com/p/161575/Rocket-Chat/#Capterra___3265945)

VR

Verified Reviewer

Supervisor/Customer Service Representative

> "I also do not like that sometimes the pinned messages feature works and sometimes it doesnt."

[See full review](https://www.capterra.com/p/161575/Rocket-Chat/#Capterra___3611977)

VR

Verified Reviewer

designer

> "I like it for live chat, making groups or discussions. "

[See full review](https://www.capterra.com/p/161575/Rocket-Chat/#Capterra___4002422)

VR

Verified Reviewer

designer

> "Sometimes its hard to use it on the mobile phone and icons are really small."

[See full review](https://www.capterra.com/p/161575/Rocket-Chat/#Capterra___4002422)

US

Udbhav S.

Researcher

> "First time, I heard about this software when we have to organize a virtual conference at a large scale, to connect..."

[See full review](https://www.capterra.com/p/161575/Rocket-Chat/#Capterra___3027758)

RR

Renae R.

Supervisor/Customer Service Representative

> "I also dont like the reply thread cause the writing is soo tiny and everyone in the room can see what you are replying."

[See full review](https://www.capterra.com/p/161575/Rocket-Chat/#Capterra___3174561)

Shaunak P.

React Js Developer

> "It has benefitted us a lot as we use it to manage our project and keeping the conversation in channel keeps it..."

[See full review](https://www.capterra.com/p/161575/Rocket-Chat/#Capterra___3119425)

VR

Verified Reviewer

Trainee Executive

> "Significant delays in updating of messages leading to improper communications during critical project times."

[See full review](https://www.capterra.com/p/161575/Rocket-Chat/#Capterra___3287850)

Carlos S.

RPA Developer

> "Chat software was implemented early in the COVID-19 pandemic to keep people in our department active and collaborative..."

[See full review](https://www.capterra.com/p/161575/Rocket-Chat/#Capterra___3373671)

VR

Verified Reviewer

Advisor

> "It makes it difficult to use sometimes."

[See full review](https://www.capterra.com/p/161575/Rocket-Chat/#Capterra___3545491)

Hendy I.

CTO

> "Especially since we deployed it in MongoDB Atlas (another commercial product as DBaaS), so our MongoDB cluster is also..."

[See full review](https://www.capterra.com/p/161575/Rocket-Chat/#Capterra___2815325)

CS

Carlo S.

Leasing Consultant

> "It’s not at all intuitive the way people normally keep track of conversations w people in their phones."

[See full review](https://www.capterra.com/p/161575/Rocket-Chat/#Capterra___2950435)

WW

Warren W.

Team Lead

> "Chat can be access on all devices and there is also a web version so there is no need to install application on PC"

[See full review](https://www.capterra.com/p/161575/Rocket-Chat/#Capterra___3253951)

VR

Verified Reviewer

Enterprise resilience officer

> "consequently make it harder for users with less computer skills to catch up with other advanced users."

[See full review](https://www.capterra.com/p/161575/Rocket-Chat/#Capterra___3035108)

JH

Jack H.

Senior Technician

> "This software centralises all of your communication channels and makes the task of managing communications much more..."

[See full review](https://www.capterra.com/p/161575/Rocket-Chat/#Capterra___2944911)

Felix K.

Sr. IT Service Delivery Analyst

> "The video call option is still missing"

[See full review](https://www.capterra.com/p/161575/Rocket-Chat/#Capterra___2969864)

VL

Veronica L.

PhD student

> "A platform proper for team working."

[See full review](https://www.capterra.com/p/161575/Rocket-Chat/#Capterra___4454955)

Hendy I.

CTO

> "It's quite hard to debug/diagnose the issue, and on GitHub some issues have been waiting for weeks or months."

[See full review](https://www.capterra.com/p/161575/Rocket-Chat/#Capterra___2815325)

VR

Verified Reviewer

Advisor

> "Quite handy to avoid 1000 channels."

[See full review](https://www.capterra.com/p/161575/Rocket-Chat/#Capterra___3545491)

VR

Verified Reviewer

SDR

> "As a collaborator using it and not an admin, I really don't know how it works in terms of privacy."

[See full review](https://www.capterra.com/p/161575/Rocket-Chat/#Capterra___3418639)

Carlos S.

RPA Developer

> "The solution positively surprised us and we found it simple to install and configure on our network for use in internal..."

[See full review](https://www.capterra.com/p/161575/Rocket-Chat/#Capterra___3373671)

VR

Verified Reviewer

full stack developer

> "one more thing is when we search into chat, by click on that message we can not directly go to that part of the chat."

[See full review](https://www.capterra.com/p/161575/Rocket-Chat/#Capterra___2264067)

Carlos S.

RPA Developer

> "We customized the layout and created workgroups to integrate the team and it worked very well."

[See full review](https://www.capterra.com/p/161575/Rocket-Chat/#Capterra___3373671)

Carlos S.

RPA Developer

> "Support is a bit of a downside, but it's rarely used."

[See full review](https://www.capterra.com/p/161575/Rocket-Chat/#Capterra___3373671)

VR

Verified Reviewer

Tech Writer

> "All the necessary features are available: audio and video conferencing, screen sharing, chatting, file sharing, APIs..."

[See full review](https://www.capterra.com/p/161575/Rocket-Chat/#Capterra___2690489)

VR

Verified Reviewer

Customer Success Manager

> "They also restricted a lot of things."

[See full review](https://www.capterra.com/p/161575/Rocket-Chat/#Capterra___3393750)

Felix K.

Sr. IT Service Delivery Analyst

> "It's good for team collaboration and communication with the ability to create changes"

[See full review](https://www.capterra.com/p/161575/Rocket-Chat/#Capterra___2969864)

Regina F.

Help Desk Technician

> "Even in the network environment, it "falls" (more often than a similar solution). But, perhaps it is due to the number..."

[See full review](https://www.capterra.com/p/161575/Rocket-Chat/#Capterra___2771623)

AA

Andrew A.

UX Writer

> "Uploading custom emoji is always fun, and it works well on Rocket."

[See full review](https://www.capterra.com/p/161575/Rocket-Chat/#Capterra___3290090)

RR

Renae R.

Supervisor/Customer Service Representative

> "I think that feature should be done away with."

[See full review](https://www.capterra.com/p/161575/Rocket-Chat/#Capterra___3174561)

VR

Verified Reviewer

designer

> "Quick and easy tool for everybody."

[See full review](https://www.capterra.com/p/161575/Rocket-Chat/#Capterra___4002422)

VR

Verified Reviewer

Product Owner/Scrum Master

> "You can however on the computer which makes the channel a little disjointed at times."

[See full review](https://www.capterra.com/p/161575/Rocket-Chat/#Capterra___2253158)

CH

Charles H.

I.T. Manager

> "Great for document collaboration, video calling and basic chat and integrates well with Microsoft AD."

[See full review](https://www.capterra.com/p/161575/Rocket-Chat/#SoftwareAdvice___2533693)

VR

Verified Reviewer

CEO

> "A few times I had the feeling that it has issues to reliably mark already read messages."

[See full review](https://www.capterra.com/p/161575/Rocket-Chat/#GetApp___2355878)

VR

Verified Reviewer

Partner

> "The open APIs are great, we use a lot with other teamates."

[See full review](https://www.capterra.com/p/161575/Rocket-Chat/#Capterra___3311994)

DR

Diego R.

Head of Distrito.Network

> "It happens in some features which is not so important for users."

[See full review](https://www.capterra.com/p/161575/Rocket-Chat/#Capterra___2243905)

VR

Verified Reviewer

Network Engineer

> "This is a great on-prem chat system and for sharing sensitive data that can't leave the office. Once the server was..."

[See full review](https://www.capterra.com/p/161575/Rocket-Chat/#Capterra___2433692)

KN

Khoa N.

VP of Federal Sales

> "I have small issues with previewing Amazon."

[See full review](https://www.capterra.com/p/161575/Rocket-Chat/#Capterra___2263339)

[View Reviews](https://www.capterra.com/p/161575/Rocket-Chat/reviews/)

## User interface

4.66 (24,035)

[Rocket.Chat](https://www.capterra.com/p/161575/Rocket-Chat/)

4.29 (156)

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

Activity/News Feed

120

Important

Slack

Top features

28/38

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity/News Feed
-   AI Copilot
-   Alerts/Notifications
-   API
-   Audio Calls
-   Calendar Management
-   Calendar Sync
-   Collaboration Tools
-   Commenting/Notes
-   Contact Management
-   Content Management
-   Customizable Branding
-   Data Import/Export
-   Discussions/Forums
-   Document Management
-   Drag & Drop
-   Email Management
-   File Management
-   File Sharing
-   Generative AI
-   Meeting Management
-   @mentions
-   Mobile Access
-   Progress Tracking
-   Project Management
-   Real-Time Chat
-   Real-Time Updates
-   Reminders
-   Reporting & Statistics
-   Search/Filter
-   Single Sign On
-   Surveys & Feedback
-   Task Management
-   Third-Party Integrations
-   Video Conferencing
-   Workflow Management

[See all features](https://www.capterra.com/p/135003/Slack/#features)

Rocket.Chat

23/38

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity/News Feed
-   AI Copilot
-   Alerts/Notifications
-   API
-   Audio Calls
-   Calendar Management
-   Calendar Sync
-   Collaboration Tools
-   Commenting/Notes
-   Contact Management
-   Content Management
-   Customizable Branding
-   Data Import/Export
-   Discussions/Forums
-   Document Management
-   Drag & Drop
-   Email Management
-   File Management
-   File Sharing
-   Generative AI
-   Meeting Management
-   @mentions
-   Mobile Access
-   Progress Tracking
-   Project Management
-   Real-Time Chat
-   Real-Time Updates
-   Reminders
-   Reporting & Statistics
-   Search/Filter
-   Single Sign On
-   Surveys & Feedback
-   Task Management
-   Third-Party Integrations
-   Video Conferencing
-   Workflow Management

[See all features](https://www.capterra.com/p/161575/Rocket-Chat/#features)

### Recognition

No recognitions have been awarded to Slack

No recognitions have been awarded to Rocket.Chat

### Deployment & support

Slack

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Rocket.Chat

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Slack

-   By Slack
-   Located in United States
-   Founded in 2014

Rocket.Chat

-   By Rocket.Chat
-   Located in United States
-   Founded in 2016

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