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Slack vs Jitsi: Which is a better fit?

Updated on February 16th, 2025
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Summary
Key features rated by users
Features selected based on 13,697 reviews from Video Conferencing users.
% Fit
High performer
Feature ratings
Two Way Audio & Video
4.6
Screen Sharing
4.4
Mobile Access
4.7
Real-Time Chat
4.8
Video Conferencing
4.1
% Fit
Feature ratings
Two Way Audio & Video
4.4
Screen Sharing
4.2
Mobile Access
4.4
Real-Time Chat
4.7
Video Conferencing
4.3
User satisfaction
4.7
User reviews23,617
Ease of use
4.6
Functionality
4.6
Value for money
4.5
Customer support
4.4
4.1
User reviews79
Ease of use
4.4
Functionality
4.0
Value for money
4.5
Customer support
4.3
Price starts from
/user
Monthly subscription
Free version
Free trial
--
Not provided by vendor
Free version
Free trial
Best for

Our customers range from two-person startups to Fortune 100 corporations. In fact, 77% of the Fortune 100 uses Slack.

For teams and companies of all sizes.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
Cam M
Executive Director
5.0

Speaker 1: I'm Cam, senior director in our company, anywhere between 20 and 25 employees across the world at any given time. I couldn't go a day without Slack. That's five stars for me. Before Slack, we actually had to use two different software options. We used Sococo for our virtual meeting offices, and that served a purpose. It was good for a little bit, but then as we got bigger, we also had to use Skype. And so a natural progression was moving on from both of those into one that offered the same exact offerings, if not even more, and that was Slack. So previous to Slack, Sococo, Skype, and a couple other different instant messaging systems, all provided by Slack going forward. Everything from the pricing to the ease of deployment to how quickly we could get up and running, and just how generally available Slack is, whether it's desktop or the app, and from a mobile phone, you could have a web browser, anything you wanted to. You're never away from Slack, technically. And so, while that might not be a good thing for the work-life balance, it definitely made it much easier to deploy than anything else we researched, and we got forward. And now, it's just part of everyday life. The reason we chose Slack, one of them at least the biggest one was how quickly we could move everything from previous options or previous programs we used to deploy the day of. So I think that was on a scale of one to five, five being the easiest. It was a five. If not, even higher than that. It was as easy as possible to deploy Slack, get everything set up from our exec team, and then trickling it down. It took maybe a matter of a half hour to get everybody on board and inside of Slack, and it's still even faster now. So that was probably the biggest factor to getting us over to Slack in the initial phase. Recommending Slack, or if you're choosing between Slack and something else, just try the free version of Slack and understand that that is good enough to probably get you in the door and keep you in the door as well. The paid version and the other offerings from Slack make it even more integral to your business, so I would highly recommend giving it a shot. Just in general, the ease in which you could get started and the ease in which you could continue going forward without skipping a beat in your business needs, whatever your business needs might be, it's Slack and Slack going forward.

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Zach C
CTO
4.0

Zach C.: Hi, my name's Zach. I'm a CTO, and I give Jitsi a four star out of five. For more reviews like this, click below. Before Jitsi we were using Slack video calls, and we are just having some random sort of technical difficulties with different people on our team. Some people had audio problems, some people had different connection problems, really, just unfortunately, it wasn't meeting our needs for the most basic standard, which is just having a reliable platform. It wasn't reliable enough for us. That was really the main reason why we decided to switch and look for other tools. The reasons why we chose Jitsi, for one, it's a great free solution. That was a big deal. And the fact that it works for anybody without setting out [inaudible 00:01:02] account and works through the browser, and is really easy for any other users to join a Jitsi meeting. That was a huge plus for us. It worked great internally within our team, but it also worked with other clients when we wanted to set up meetings. All we had to do was send them a link, and it was always an easy, no hassle way to start a meeting. There's no applications to download. There's no accounts to create. It doesn't matter what other programs they might be used to, Jitsi always worked great. Other than that, it really just met all those basic requirements, has all the great functionality of most of the other video conference applications, and it can also record meetings. That was also a great advantage for us. Just connect it to your Dropbox, and it can record meetings and store the recordings there. Besides that, it has all the standard configurations and ways to control the speakers and participants in the meeting. It really met all of our needs in that respect. I can say that Jitsi was probably the easiest application that I've ever gotten started. It was just so quick and easy going to the browser and just clicking on the initial button to start a meeting, and you already are up and running, and then you can send a link to your friend and get started. There's really no barriers to start up with Jitsi. It's one of the easiest applications to start with. My recommendation is if you're considering Jitsi, first of all, the price is obviously great, being free. It really just depends on your needs and what you're looking for. Within the team, if you need a quick, easy-to-set-up video conferencing tool, both internally and with clients, I really think it's a great option. Probably the only downside is that it doesn't have all the integrations, so it's not an all-in-one tool as in like the calendar and scheduling and the recording option that some other tools out there have. You do have to use Dropbox to save the recording, so you might need to get a paid Dropbox account. The calendar isn't integrated in there, so the scheduling and meeting scheduling might have to be done through a separate platform also. If you're okay with a little bit of disjointedness in that respect, then I think it's a great option. If you're really looking for one whole, cohesive video application, calendar scheduling, recording, then you might have to look at some other platforms out there.

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User interface
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Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Activity Dashboard
207
Important
Alerts/Notifications
388
Important

Slack

Top Features
25/50
  • Activity Dashboard
  • Auto Framing
  • Automatic Transcription
  • Conferencing
  • CRM
  • Customizable Branding
  • Electronic Hand Raising
  • Email Management
  • Email Reminders
  • Event Management
  • Event Scheduling
  • Microsoft Outlook Integration
  • On-Demand Recording
  • On-Demand Webcasting
  • Polls/Voting
  • Private Chat
  • Recording
  • Reminders
  • Scheduling
  • User Management
  • User Profiles
  • Video Call Recording
  • Video Management
  • Video Streaming
  • Whiteboard
  • Alerts/Notifications
  • API
  • Brainstorming
  • Calendar Management
  • Call Recording
  • Chat/Messaging
  • Collaboration Tools
  • Content Management
  • File Sharing
  • File Transfer
  • Live Chat
  • Meeting Management
  • Mobile Access
  • Presentation Streaming
  • Real-Time Chat
  • Reporting & Statistics
  • Screen Sharing
  • Single Sign On
  • SSL Security
  • Surveys & Feedback
  • Third-Party Integrations
  • Two Way Audio & Video
  • Two-Way Audio & Video
  • Video Conferencing
  • Video Support
See All features
Hide Video Conferencing Software Features -

Jitsi

17/50
Show Video Conferencing Software Features +
Slack
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Jitsi
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Slack
  • By Slack
  • Located in United States
  • Founded in 2014
Jitsi
  • By Jitsi
  • Located in France
  • Founded in 2003
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