# Slack vs Google Chat: Features and Cost Comparison 2026 | Capterra

> Slack vs Google Chat: Which team communication tool is right for you? Dive into our detailed comparison of their features, costs, and user experience to make your decision.

Source: https://www.capterra.com/compare/135003-175800/Slack-vs-Chat

---

# Slack vs Google Chat Features and Cost Comparison

Last updated March 29th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

SlackGoogle Chat2/4 selected

[Slack](https://www.capterra.com/p/135003/Slack/)[4.7 (24035)](https://www.capterra.com/p/135003/Slack/reviews/)

[Google Chat](https://www.capterra.com/p/175800/Chat/)[4.5 (2378)](https://www.capterra.com/p/175800/Chat/reviews/)

[## Slack](https://www.capterra.com/p/135003/Slack/)[4.7 (24035)](https://www.capterra.com/p/135003/Slack/reviews/)

[## Google Chat](https://www.capterra.com/p/175800/Chat/)[4.5 (2378)](https://www.capterra.com/p/175800/Chat/reviews/)

Starting Price

$8.75/month

Starting Price

$8.75/month

Value-for-Money

4.5

Functionality

4.6

Ease of Use

4.6

Customer Service

4.4

Starting Price

Contact vendor

Starting Price

Contact vendor for pricing

Value-for-Money

4.6

Functionality

4.3

Ease of Use

4.6

Customer Service

4.4

Reviews Sentiment

Based on [24,035 reviews](https://www.capterra.com/p/135003/Slack/reviews/)

Positive

22,954

Neutral

905

Negative

176

Positive

22,954

Neutral

905

Negative

176

Reviews Sentiment

Based on [2,378 reviews](https://www.capterra.com/p/175800/Chat/reviews/)

Positive

2,161

Neutral

172

Negative

45

Positive

2,161

Neutral

172

Negative

45

Best for (according to reviews)

-   **Business size**: Small businesses account for 14,709 reviews, representing 61% of feedback, showing widespread use among smaller organizations.
-   **Industry**: Computer software, IT services, and marketing & advertising together contribute 34% of reviews, indicating broad adoption across tech-driven sectors.
-   **Use cases**: Team communication (72%), collaboration (46%), and instant messaging & chat (37%) are the primary uses, highlighting Slack's focus on workplace connectivity.

Best for (according to reviews)

-   **Business size**: Small businesses account for 62% of reviews (1,469), demonstrating broad uptake among smaller organizations, with enterprises and midsize businesses making up 36% combined.
-   **Industry**: Education management, computer software, and marketing/advertising collectively represent 22% of reviews, indicating diverse industry adoption.
-   **Use cases**: Instant messaging & chat (78%), team communication (63%), and online meetings (7%) highlight a focus on collaboration and real-time connectivity.

## Reviewer verdict

Slack

Slack users find it best for organized team communication and collaboration, citing its channel-based structure, real-time chat, and customizable notifications. Reviewers value its extensive integrations with tools like Jira, Trello, and Asana, which they say enhance workflow efficiency and project management. While users appreciate its secure file sharing and mobile access, they note that the free plan has limitations in message history and storage, and some find the pricing high for small businesses.

Google Chat

Google Chat users consider it ideal for teams already using Google Workspace, appreciating its cost-effectiveness and seamless integration with Gmail, Google Drive, Google Meet, and Google Calendar. Reviewers highlight its effective direct and group messaging, user-friendly mobile app, and the convenience of managing communication within the Google ecosystem. However, they mention that it may lack some advanced features and robust video call options found in other paid solutions.

## Features comparison

When comparing Slack and Google Chat in the team communication space, it's important to look beyond price and assess the specific features each one offers. This ensures that the choice you make aligns with your needs and prevents unnecessary costs. Here's a look at some key factors to consider and how these options compare. \[[1](#source-item-1)\]

Key features rated by users

Features selected based on 52,543 reviews from Team Communication users.  
about the Fit Score methodology.

Fit Score methodology

To calculate the Fit Score, our proprietary methodology factors in the following:

  

-   The importance level for each feature. By default, this is determined by user reviews. They can rate a feature Critical, High, Low, or Not Used.
-   Feedback from real users on how the product performs for each key feature, derived from verified user reviews and ratings.

  

Please note:

  

-   To calculate the Fit Score, the number of reviews for those features and the actual rating carry the same weight. You might see that, in some cases, even though the ratings are the same, we still determine a winner because it had more reviews.
-   If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation.

Slack

90%Fit

High performer

Feature ratings

Real-Time Chat

4.8

Mobile Access

4.7

Alerts/Notifications

4.6

File Sharing

4.6

Google Chat

83%Fit

Feature ratings

Real-Time Chat

4.7

Mobile Access

4.6

Alerts/Notifications

4.5

File Sharing

4.4

Real-Time Chat

4.8 (1741)

4.7 (515)

Slack users appreciate the immediacy of real-time chat, which they say ensures instant message delivery and quick responses, fostering active engagement and efficient collaboration. They value features like reactions, notifications, and the ability to create channels for specific groups. However, some users report issues with delayed messages on the mobile app. Google Chat users also find real-time chat beneficial for instant communication and quick decision-making. They highlight the ease of use, timely notifications, and the ability to see when someone is typing. Overall, users value Slack for its organized channels and quick responses, while they appreciate Google Chat for its seamless integration and instant messaging capabilities.

Mobile Access

4.7 (1945)

4.6 (611)

Slack users find mobile access crucial for staying connected and maintaining productivity on the go. They appreciate the ability to use all desktop functions on mobile, although some mention occasional glitches and delayed notifications. Google Chat users also value mobile access for its convenience and flexibility, allowing them to stay connected and manage messages effectively. They note that the mobile app is smooth and easy to use, though they say it sometimes lacks full desktop functionality. In general, users find Slack's mobile access useful for continuous collaboration, while they appreciate Google Chat's seamless integration with other devices and its user-friendly mobile interface.

Alerts/Notifications

4.6 (1202)

4.5 (546)

Slack users appreciate the customizable alerts and notifications, which they say help them stay updated on important messages and mentions. They value the ability to prioritize responses and maintain efficient communication. However, some users report inconsistencies and missed notifications. Google Chat users also find alerts and notifications helpful for timely responses and staying informed about new messages and updates. They appreciate the customization options and the ability to set 'do not disturb' schedules. In summary, users find Slack's notifications customizable and useful for prioritizing tasks, while they value Google Chat's timely alerts and customization features for efficient communication.

File Sharing

4.6 (1974)

4.4 (415)

Slack users find file sharing easy and efficient, appreciating the ability to share various file formats and the integration with cloud storage services. They value the security and control over file access, though some mention limitations with file size and storage. Google Chat users also find file sharing useful for collaboration, highlighting the integration with Google Drive and the ability to share multiple file types. However, some users find the process clunky and limited in functionality. Overall, users appreciate Slack's secure and versatile file sharing, while they value Google Chat's integration with Google Drive and ease of sharing different file formats.

## Pricing comparison

### Starting prices

Slack

$8.75

Per User

(Per Month)

Free Trial

Free Version

[View pricing plans](https://www.capterra.com/p/135003/Slack/pricing/)

Google Chat

Contact vendor for pricing

### Value-for-money analysis

4.5 (24035)

4.6 (2378)

A dive into reviewer perceptions about the value for money of both Slack and Google Chat demonstrates that Slack reviewers consider it to offer a rich feature set and extensive integrations, while Google Chat reviewers comment on its cost-effectiveness and seamless integration with other Google services. Reviewers find Slack's free version useful for basic team communication, but they note that many advanced features require a paid plan. They appreciate the integrations and the ability to create private channels, but some users mention that the pricing can be high for small businesses. Users also highlight the limitations of the free version, such as restricted message history and lack of group video calls, which they say can be a drawback for larger teams. As for Google Chat, reviewers appreciate its inclusion in the Google Workspace package, which they find cost-effective. They value its seamless integration with other Google services and the absence of subscription requirements. Users note that it is a reliable and inexpensive option for small businesses, but some mention that the pricing for additional features and storage can be a drawback. Reviewers also highlight that while it is free, it may lack some advanced functionalities compared to other paid options.

## Integrations

Popular Integrations

Compare available integrations between Slack and Google Chat.

### Google Drive

Slack

Google Chat

### Google Calendar

Slack

Google Chat

### Gmail

Slack

Google Chat

### Google Docs

Slack

Google Chat

### Google Meet

Slack

Google Chat

### Google Workspace

Slack

Google Chat

### Any.do

Slack

Google Chat

### Betterworks

Slack

Google Chat

Total Integrations

186

Google Drive

Users mention that integrating Google Drive with Slack facilitates easy file sharing and collaboration, which they say allows for quick access, notifications, and editing permissions directly within Slack.

Jira

Reviewers mention that integrating Jira with Slack helps track development tasks and updates, which they say provides real-time notifications, detailed previews, and efficient communication about ticket changes.

Microsoft Teams

Users report that integrating Microsoft Teams with Slack enhances communication and collaboration, which they note allows for seamless transitions between platforms and improved workflow efficiency.

Trello

Reviewers state that integrating Trello with Slack aids in project management, which they note allows for real-time notifications, task tracking, and easy access to Trello boards and cards.

Asana

Users say that integrating Asana with Slack improves task management and team collaboration, which they indicate provides instant notifications, task updates, and the ability to add tasks directly from Slack.

Slack Integrations (186)

-   [5pm](https://www.capterra.com/p/80769/5pm/)
-   [absence.io](https://www.capterra.com/p/153192/absence-io/)
-   [Aha!](https://www.capterra.com/p/144020/Aha/)
-   [Airbrake](https://www.capterra.com/p/160492/Airbrake/)
-   [Aircall](https://www.capterra.com/p/184709/Aircall/)
-   [Airtable](https://www.capterra.com/p/146652/Airtable/)
-   [Amplitude](https://www.capterra.com/p/158741/Amplitude/)
-   [Any.do](https://www.capterra.com/p/173614/Any-do/)
-   [AppSignal](https://www.capterra.com/p/173947/AppSignal/)
-   [Asana](https://www.capterra.com/p/184581/Asana-PM/)
-   [Assembla](https://www.capterra.com/p/112631/Assembla/)
-   [Automile](https://www.capterra.com/p/146571/Automile/)
-   [Azuqua](https://www.capterra.com/p/136073/Azuqua/)
-   [AzureDesk](https://www.capterra.com/p/151394/AzureDesk/)
-   [Baremetrics](https://www.capterra.com/p/181846/Baremetrics/)
-   [Beanstalk](https://www.capterra.com/p/212834/Beanstalk/)
-   [Betterworks](https://www.capterra.com/p/157070/BetterWorks/)
-   [BigTime](https://www.capterra.com/p/131076/BigTime/)
-   [Bitbucket](https://www.capterra.com/p/233341/Bitbucket/)
-   [Bitium](https://www.capterra.com/p/133412/Bitium/)
-   [Blitz](https://www.capterra.com/p/104133/Blitz/)
-   [Bonusly](https://www.capterra.com/p/167338/Bonusly/)
-   [Box](https://www.capterra.com/p/148766/Box/)
-   [Brand24](https://www.capterra.com/p/149054/Brand24/)
-   [Breezy](https://www.capterra.com/p/141702/Breezy-HR/)
-   [BugSnag](https://www.capterra.com/p/265817/Bugsnag/)
-   [Calamari](https://www.capterra.com/p/141217/Calamari/)
-   [Callmaker](https://www.capterra.com/p/152121/Callmaker/)
-   [CallPage](https://www.capterra.com/p/153696/CallPage/)
-   [CATS](https://www.capterra.com/p/45814/CATS/)
-   [Cayzu](https://www.capterra.com/p/134057/Cayzu/)
-   [Chartbeat](https://www.capterra.com/p/242138/Chartbeat/)
-   [Checkfront](https://www.capterra.com/p/99249/Checkfront/)
-   [CheckMarket](https://www.capterra.com/p/134813/CheckMarket/)
-   [CircleCI](https://www.capterra.com/p/150380/CircleCI/)
-   [ClearSlide](https://www.capterra.com/p/136444/ClearSlide/)
-   [ClickMeeting](https://www.capterra.com/p/157063/ClickMeeting/)
-   [ClickUp](https://www.capterra.com/p/158833/ClickUp/)
-   [ClockIt](https://www.capterra.com/p/151635/ClockIt/)
-   [Confluence](https://www.capterra.com/p/136446/Confluence/)
-   [Continu](https://www.capterra.com/p/155460/Continu/)
-   [Copper](https://www.capterra.com/p/141642/Copper/)
-   [Crashlytics](https://www.capterra.com/p/213147/Crashlytics/)
-   [Databox](https://www.capterra.com/p/154024/Databox/)
-   [Datadog](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/)
-   [Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)
-   [Dropbox Sign](https://www.capterra.com/p/144797/HelloSign/)
-   [Egnyte](https://www.capterra.com/p/159288/Egnyte/)
-   [Envoy](https://www.capterra.com/p/143721/Envoy/)
-   [Favro](https://www.capterra.com/p/151667/Favro/)
-   [Figma](https://www.capterra.com/p/175027/Figma/)
-   [Flow](https://www.capterra.com/p/150388/Flow/)
-   [FlowVella](https://www.capterra.com/p/141285/FlowVella/)
-   [Freshdesk](https://www.capterra.com/p/124981/Freshdesk/)
-   [Freshservice](https://www.capterra.com/p/132997/Freshservice/)
-   [Front](https://www.capterra.com/p/132901/Front/)
-   [Geekbot](https://www.capterra.com/p/148076/geekbot/)
-   [GetResponse](https://www.capterra.com/p/153948/GetResponse/)
-   [GitHub](https://www.capterra.com/p/129067/GitHub/)
-   [GitLab](https://www.capterra.com/p/159806/GitLab/)
-   [Gmail](https://www.capterra.com/p/202338/Gmail/)
-   [GoCo](https://www.capterra.com/p/149545/GoCo/)
-   [Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)
-   [Google Docs](https://www.capterra.com/p/160756/Google-Docs/)
-   [Google Drive](https://www.capterra.com/p/161425/Drive/)
-   [Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)
-   [Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)
-   [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)
-   [GoTo Meeting](https://www.capterra.com/p/163332/GoToMeeting/)
-   [Greenhouse](https://www.capterra.com/p/133100/Greenhouse/)
-   [Groove](https://www.capterra.com/p/143005/Groove/)
-   [HaloPSA](https://www.capterra.com/p/20971/HaloPSA/)
-   [HappyFox Chat](https://www.capterra.com/p/122234/HappyFox-Chat/)
-   [HappyFox Help Desk](https://www.capterra.com/p/83211/HappyFox/)
-   [Help Scout](https://www.capterra.com/p/136909/Help-Scout/)
-   [Hive](https://www.capterra.com/p/150991/Hive/)
-   [Hoopla](https://www.capterra.com/p/140439/Hoopla/)
-   [Hootsuite](https://www.capterra.com/p/121701/HootSuite/)
-   [HotGloo](https://www.capterra.com/p/145710/HotGloo/)
-   [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)
-   [HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)
-   [IFTTT](https://www.capterra.com/p/186695/IFTTT/)
-   [Insightly](https://www.capterra.com/p/130671/Insightly/)
-   [Intercom](https://www.capterra.com/p/134347/Intercom/)
-   [Intervals](https://www.capterra.com/p/68588/Intervals/)
-   [ITM Platform](https://www.capterra.com/p/147990/ITM-Platform/)
-   [Jira](https://www.capterra.com/p/19319/JIRA/)
-   [JIRA Service Management](https://www.capterra.com/p/227102/JIRA-Service-Management/)
-   [Kixie PowerCall](https://www.capterra.com/p/135636/Kixie-PowerCall/)
-   [Kudos](https://www.capterra.com/p/140423/Kudos/)
-   [Kyber](https://www.capterra.com/p/178703/Kyber/)
-   [Lattice](https://www.capterra.com/p/151676/Lattice/)
-   [LeadDyno](https://www.capterra.com/p/145778/LeadDyno/)
-   [Lessonly](https://www.capterra.com/p/140809/Lessonly/)
-   [Lever](https://www.capterra.com/p/142452/Lever/)
-   [Librato](https://www.capterra.com/p/147950/Librato/)
-   [Lime Connect](https://www.capterra.com/p/131558/Userlike-Live-Chat/)
-   [LiveAgent](https://www.capterra.com/p/102188/LiveAgent/)
-   [Localize](https://www.capterra.com/p/186742/Localize/)
-   [Locowise](https://www.capterra.com/p/190252/LocoWise/)
-   [Lucidchart](https://www.capterra.com/p/146136/Lucidchart/)
-   [Mailchimp](https://www.capterra.com/p/110228/MailChimp/)
-   [Mailjet](https://www.capterra.com/p/130105/Mailjet/)
-   [MeisterTask](https://www.capterra.com/p/139990/MeisterTask/)
-   [Mention](https://www.capterra.com/p/149705/Mention/)
-   [Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)
-   [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)
-   [Microsoft To Do](https://www.capterra.com/p/227173/Wunderlist/)
-   [Miro](https://www.capterra.com/p/128955/Miro/)
-   [monday.com](https://www.capterra.com/p/147657/monday-com/)
-   [MVISION Cloud](https://www.capterra.com/p/185947/MVISION-Cloud/)
-   [Nagios XI](https://www.capterra.com/p/152793/Nagios-XI/)
-   [New Relic](https://www.capterra.com/p/118128/New-Relic/)
-   [Notion](https://www.capterra.com/p/186596/Notion/)
-   [Okta](https://www.capterra.com/p/119653/Okta/)
-   [OneDrive](https://www.capterra.com/p/161304/OneDrive/)
-   [OpsGenie](https://www.capterra.com/p/170236/OpsGenie/)
-   [Ortto](https://www.capterra.com/p/131879/Autopilot/)
-   [PagerDuty](https://www.capterra.com/p/125693/PagerDuty/)
-   [Papertrail](https://www.capterra.com/p/180057/Papertrail/)
-   [PayPal](https://www.capterra.com/p/207944/PayPal/)
-   [Pingdom](https://www.capterra.com/p/131928/Pingdom/)
-   [Pivotal Tracker](https://www.capterra.com/p/227356/Pivotal-Tracker/)
-   [Polly](https://www.capterra.com/p/220058/Polly/)
-   [PractiTest](https://www.capterra.com/p/108312/PractiTest/)
-   [Procurify](https://www.capterra.com/p/129758/Procurify/)
-   [ProdPad](https://www.capterra.com/p/137028/ProdPad/)
-   [ProductPlan](https://www.capterra.com/p/145894/ProductPlan/)
-   [Pulseway](https://www.capterra.com/p/141792/Pulseway/)
-   [Quip](https://www.capterra.com/p/151651/Quip/)
-   [Qwilr](https://www.capterra.com/p/143254/Qwilr/)
-   [Rainforest](https://www.capterra.com/p/259726/Rainforest/)
-   [Raven Tools](https://www.capterra.com/p/121696/Raven-Tools/)
-   [Raygun](https://www.capterra.com/p/159822/Raygun/)
-   [Re:amaze](https://www.capterra.com/p/132952/Reamaze/)
-   [Redbooth](https://www.capterra.com/p/114953/Redbooth/)
-   [Repuso](https://www.capterra.com/p/213913/Repuso/)
-   [Rollbar](https://www.capterra.com/p/158230/Rollbar/)
-   [Sage HR](https://www.capterra.com/p/128705/SageHR/)
-   [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)
-   [SatisMeter](https://www.capterra.com/p/153175/SatisMeter/)
-   [SendPulse](https://www.capterra.com/p/146369/SendPulse/)
-   [Sentry](https://www.capterra.com/p/165426/Sentry/)
-   [Setmore](https://www.capterra.com/p/122035/SetMore/)
-   [Sisense](https://www.capterra.com/p/86955/Sisense/)
-   [Small Improvements](https://www.capterra.com/p/121088/Small-Improvements/)
-   [smartQ](https://www.capterra.com/p/181723/smartQ/)
-   [SnapComms](https://www.capterra.com/p/150815/SnapComms-Communications-Software/)
-   [SolarWinds Service Desk](https://www.capterra.com/p/129478/Solarwinds-Service-Desk/)
-   [Spinify](https://www.capterra.com/p/155500/Spinify/)
-   [Stripe](https://www.capterra.com/p/123889/Stripe/)
-   [SupportBee](https://www.capterra.com/p/132028/SupportBee/)
-   [SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)
-   [Talkdesk](https://www.capterra.com/p/132852/Talkdesk/)
-   [Tellent Recruitee](https://www.capterra.com/p/140650/Recruitee/)
-   [Time Doctor](https://www.capterra.com/p/129984/Time-Doctor/)
-   [TimeCamp](https://www.capterra.com/p/129847/TimeCamp/)
-   [TINT](https://www.capterra.com/p/178705/TINT/)
-   [Todoist](https://www.capterra.com/p/149339/Todoist-for-Business/)
-   [Toggl Plan](https://www.capterra.com/p/140685/Teamweek/)
-   [Trakstar Hire](https://www.capterra.com/p/111908/Recruiterbox/)
-   [Trello](https://www.capterra.com/p/211559/Trello/)
-   [TriNet HR Plus](https://www.capterra.com/p/133019/Zenefits/)
-   [truDigital](https://www.capterra.com/p/133995/truDigital-Signage/)
-   [Twine](https://www.capterra.com/p/147750/Twine/)
-   [Twitter/X](https://www.capterra.com/p/214056/Twitter/)
-   [UpKeep](https://www.capterra.com/p/145635/UpKeep/)
-   [UpRaise](https://www.capterra.com/p/159913/UpRaise/)
-   [Usersnap](https://www.capterra.com/p/135579/Usersnap/)
-   [VibeCatch](https://www.capterra.com/p/146371/VibeCatch/)
-   [Vigil](https://www.capterra.com/p/178706/Vigil/)
-   [Webex Suite](https://www.capterra.com/p/237272/Webex/)
-   [WebHR](https://www.capterra.com/p/118042/WebHR/)
-   [Wishpond](https://www.capterra.com/p/145745/Wishpond/)
-   [Woopra](https://www.capterra.com/p/155465/Woopra/)
-   [WorkRamp](https://www.capterra.com/p/154061/WorkRamp/)
-   [XM for Strategy & Research](https://www.capterra.com/p/72396/Strategy-and-Research/)
-   [Zapier](https://www.capterra.com/p/130182/Zapier/)
-   [Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)
-   [Zoho Billing](https://www.capterra.com/p/231293/Zoho-Subscriptions/)
-   [Zoho Books](https://www.capterra.com/p/163115/Zoho-Books/)
-   [Zoho Expense](https://www.capterra.com/p/142384/Zoho-Expense/)
-   [Zoho Inventory](https://www.capterra.com/p/146241/Zoho-Inventory/)
-   [Zoho Invoice](https://www.capterra.com/p/163114/Zoho-Invoice/)
-   [Zoho Projects](https://www.capterra.com/p/169455/Zoho-Projects/)
-   [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)

Total Integrations

6

Gmail

Reviewers mention that integrating Gmail with Google Chat enhances productivity, allowing seamless communication and file sharing within the same platform, which they say is ideal for professional settings.

Google Drive

Users report that Google Chat's integration with Google Drive facilitates easy file sharing and real-time collaboration, which they note improves efficiency in team projects and data management.

Google Meet

Reviewers state that Google Chat's integration with Google Meet simplifies meeting setup and video calls, which they say enhances remote collaboration and quick communication among team members.

Google Calendar

Users say that integrating Google Calendar with Google Chat helps in scheduling meetings and setting reminders, which they note ensures team coordination and timely updates on deadlines.

Google Workspace

Reviewers report that Google Chat's seamless integration with Google Workspace enhances collaboration, which they indicate is beneficial for sharing files, accessing Google Docs, and managing team projects efficiently.

Google Chat Integrations (6)

-   [Gmail](https://www.capterra.com/p/202338/Gmail/)
-   [Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)
-   [Google Docs](https://www.capterra.com/p/160756/Google-Docs/)
-   [Google Drive](https://www.capterra.com/p/161425/Drive/)
-   [Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)
-   [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)

For each product, we show you the most common integrations according to our user reviews and analyze themes in what reviewers say to highlight what you need to know.

## How does the user experience compare on Slack vs Google Chat?

### Overall rating

4.7 (24035)

4.5 (2378)

### User interface

Slack

Google Chat

### Customer service and support

Slack

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live rep)

Chat

Google Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live rep)

Chat

## What users say about the pros and cons of Slack vs Google Chat

Both Slack and Google Chat are solutions that have been reviewed by verified reviewers on Capterra. Check out what real users have to say about their experiences to see how Slack stacks up against Google Chat and pick the one that fits best your needs. Users appreciate Slack for its robust team communication features, including the ability to organize conversations into channels and threads, and integrate with other tools like GitHub. They also value its dynamic team collaboration capabilities, such as real-time updates and task automation. Meanwhile, Google Chat users find its chat messaging effective for both direct and group conversations, and appreciate its integration with other Google Workspace applications. They also like its seamless email chat feature, which allows for quick communication without switching windows. When it comes to cons, Slack users mention limitations in messaging history and storage on the free plan, and find the constant notifications overwhelming. As for Google Chat, users note its lack of robust video call features and find the notifications system to be inconsistent and sometimes disruptive. \[[2](#source-item-2)\]

Pros

Slack

JN

Jon N

Technology DirectorDesign, 51 - 200 employeesUsed the software for: More than 2 years.

“We using it for DM's, group chat and project discussion and also allows us to easily share files with each other and we have confgured a number of connected apps and workflows.“

November 20, 2025

TM

Tristan M

EngineeringComputer Hardware, 2 - 10 employeesUsed the software for: Less than 6 months.

“It enhances productivity with app integrations, automated workflows for repetitive tasks, robust search capabilities, and quick options for calls and file sharing, ultimately speeding up collaboration.“

January 15, 2026

Google Chat

SP

Sara P

Director of OperationsAlternative Medicine, 2 - 10 employeesUsed the software for: More than 2 years.

“Quick messaging and real-time updates help us stay on the same page, make decisions faster, and keep projects moving smoothly.“

December 18, 2025

Brandy Z

CEO and Principal ConsultantProfessional Training & Coaching, 2 - 10 employeesUsed the software for: More than 2 years.

“I would say I like the video feature the best - you just send a video link by pressing a button and then you can video talk immedately on Google Meet.“

January 1, 2026

Cons

Slack

Maxwell P

General ManagerHospitality, 11 - 50 employeesUsed the software for: I used a free trial.

“Also the free version hides message history after a certain period which can be frustrating if you need to reference something from a few months ago and have not upgraded yet.“

December 9, 2025

Saleem B

Training and Development ManagerNon-Profit Organization Management, 51 - 200 employeesUsed the software for: 1-2 years.

“The free subscription of slack lacks customer support, you can only access the Slack Help Center for troubleshooting issues.“

December 7, 2025

Google Chat

MT

Mariane Stephanie T

ManagerBusiness Supplies and Equipment, 2 - 10 employeesUsed the software for: More than 2 years.

“it is not interesting to use it if you want to hold with many people at the same time. And, if you doant have a google account, you wont be able to use google chat, hence limiting it's sphere of operation“

December 22, 2025

MG

Mike G

Member of Technical StaffComputer Hardware, 201 - 500 employeesUsed the software for: More than 2 years.

“It is hard to reach a human agent and often times tickets for bugs gets bounced to completely different departments.“

December 30, 2025

* * *

Sources

1.  Our research team identified features from vendor websites based on their analysis of what users find valuable or expect from team communication software. This list is not exhaustive. For additional features, refer to the vendor’s website.
    
2.  Review excerpts are passages extracted from longer reviews written by verified reviewers. We obtain these excerpts by applying an algorithm that considers factors including, but not limited to, length, topic coverage, and thematic relevance. Excerpts are evaluated for positive or negative sentiment and receive a sentiment score. They represent user opinion and do not represent the views of, nor constitute, an endorsement by Capterra or its affiliates. Excerpts are not edited for clarity or grammar.
    

* * *

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