Capterra Logo
Helping businesses choose better software since 1999

Slack vs Bettermode: Which is a better fit?

Updated on January 26th, 2025
Capterra offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Summary
Features in Community
22
42
  • Calendar Management
40
Best performer
42
  • Activity Dashboard
  • Contact Database
  • Customizable Branding
User satisfaction
4.7
User reviews23,584
Ease of use
4.6
Functionality
4.6
Value for money
4.5
Customer support
4.4
4.8
User reviews92
Ease of use
4.8
Functionality
4.5
Value for money
4.8
Customer support
4.8
Price starts from
/user
Monthly subscription
Free version
Free trial
Monthly subscription
Free version
Free trial
Best for

Our customers range from two-person startups to Fortune 100 corporations. In fact, 77% of the Fortune 100 uses Slack.

Perfect for software companies, consumer product and services companies, e-commerce stores, online training and education companies

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
Cam M
Executive Director
5.0

Speaker 1: I'm Cam, senior director in our company, anywhere between 20 and 25 employees across the world at any given time. I couldn't go a day without Slack. That's five stars for me. Before Slack, we actually had to use two different software options. We used Sococo for our virtual meeting offices, and that served a purpose. It was good for a little bit, but then as we got bigger, we also had to use Skype. And so a natural progression was moving on from both of those into one that offered the same exact offerings, if not even more, and that was Slack. So previous to Slack, Sococo, Skype, and a couple other different instant messaging systems, all provided by Slack going forward. Everything from the pricing to the ease of deployment to how quickly we could get up and running, and just how generally available Slack is, whether it's desktop or the app, and from a mobile phone, you could have a web browser, anything you wanted to. You're never away from Slack, technically. And so, while that might not be a good thing for the work-life balance, it definitely made it much easier to deploy than anything else we researched, and we got forward. And now, it's just part of everyday life. The reason we chose Slack, one of them at least the biggest one was how quickly we could move everything from previous options or previous programs we used to deploy the day of. So I think that was on a scale of one to five, five being the easiest. It was a five. If not, even higher than that. It was as easy as possible to deploy Slack, get everything set up from our exec team, and then trickling it down. It took maybe a matter of a half hour to get everybody on board and inside of Slack, and it's still even faster now. So that was probably the biggest factor to getting us over to Slack in the initial phase. Recommending Slack, or if you're choosing between Slack and something else, just try the free version of Slack and understand that that is good enough to probably get you in the door and keep you in the door as well. The paid version and the other offerings from Slack make it even more integral to your business, so I would highly recommend giving it a shot. Just in general, the ease in which you could get started and the ease in which you could continue going forward without skipping a beat in your business needs, whatever your business needs might be, it's Slack and Slack going forward.

How Capterra sources reviews
View all video reviews
video-1ac217d6-c658-41e7-f221-08dafa794d01
Dinos P
President
4.0

Dinos P.: Hi, my name is Dinos. I'm the president of a marketing company. I give Tribe a rating of four out of five. And for more reviews, click below. Before Tribe, I had tried a bunch of other different systems: Google Groups, Yahoo Groups, way back in the day, Discord. What brought me to Tribe was just the support that I got. There's not too many products that are around that do what Tribe does. So Discord and Google Groups, I mean, Tribe can do so much for you. It's a very capable tool. With Tribe, we chose it because it's, first of all, the support is wonderful. They're great people. They really care about how their software works for your company. They're developers. The software, you'll never experience any QA issues or bad stuff happening. Most importantly, I think, though, is the test group of users that we had just, we didn't really even have to tell them how to use it. They just kind of instinctively, because of the user interface, figured it out easily how to use it on their own. And that kind of sealed the deal for us, that we had all of the administration stuff on the back end that we needed to run the community, but also, our users loved it and it's fostered more communication within the community, and that's what we wanted. Getting started and getting on board with Tribe is actually fairly easy. The first thing that'll happen, and I think this might depend on the plan level you have, but either way, you'll get great support. We had a Zoom call with them and we went through what we need, what we have to set up, what's what. They showed us how to navigate the back end. It was very easy, actually, to point and click to style it as our brand, and we even got some tips and tricks on how to integrate little things from our website that just made the community better. But overall, it was a matter of importing names and emails, setting permissions. The tools are pretty intuitive. It was not a heavy lift at all to get started and release the whole thing to our community. My big recommendation for anyone looking for an awesome community system like Tribe is have a test group of users. Not a lot. We don't want to have too many cooks in the proverbial kitchen. But when you take three or four, maybe five users, in different demographics within your target audience of your community, and you have them using it and just post a couple of test messages, discuss a little bit here and there, it really helps cement which product you should go with. The choice of software is very personal to a lot of companies, but the biggest thing that you want to make sure is that it works for your users. So just have a small test group of three, four, five people and make sure that it works for them. That's the biggest recommendation that I would give anyone looking at Tribe.

How Capterra sources reviews
View all video reviews
User interface
135003 video thumbnail}
1 Video
178753 video thumbnail}
1 Video
135003
5 screenshots
178753
5 screenshots

Slack

22/42
  • Activity Dashboard
  • Contact Database
  • Customizable Branding
  • Customizable Templates
  • Data Import/Export
  • Document Storage
  • Email Management
  • Email Reminders
  • Engagement Tracking
  • Event Management
  • Filtering
  • Gamification
  • Ideation
  • Membership Management
  • Moderation
  • Multi-Language
  • Personalization
  • Social Media Integration
  • User Management
  • Website Management
  • Access Controls/Permissions
  • Activity Tracking
  • Alerts/Notifications
  • API
  • Calendar Management
  • Chat/Messaging
  • Commenting/Notes
  • Communication Management
  • Content Management
  • Discussions/Forums
  • Drag & Drop
  • Feedback Management
  • Group Management
  • Knowledge Base Management
  • Member Directory
  • @mentions
  • Mobile Access
  • Real-Time Notifications
  • Reporting & Statistics
  • Single Sign On
  • SSL Security
  • Third-Party Integrations
See All features
Hide Community Software Features -

Bettermode

Top Features
40/42
Show Community Software Features +
Slack
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Bettermode
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Slack
  • By Slack
  • Located in United States
  • Founded in 2014
Bettermode
  • By Bettermode
  • Located in Canada
  • Founded in 2018
Recommendations

Products similar to those you're currently comparing: