# Compare Slack vs Cisco Jabber 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Slack and Cisco Jabber based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/135003-212050/Slack-vs-Cisco-Jabber --- # Slack vs Cisco Jabber Features and Cost Comparison Last updated May 3rd, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: SlackCisco Jabber2/4 selected [Slack](https://www.capterra.com/p/135003/Slack/)[4.7 (24,098)](https://www.capterra.com/p/135003/Slack/reviews/) [Cisco Jabber](https://www.capterra.com/p/212050/Cisco-Jabber/)[4.3 (1,333)](https://www.capterra.com/p/212050/Cisco-Jabber/reviews/) [## Slack](https://www.capterra.com/p/135003/Slack/)[4.7 (24,098)](https://www.capterra.com/p/135003/Slack/reviews/) Starting Price $8.75/month Value-for-Money 4.5 Functionality 4.6 Ease of Use 4.6 Customer Service 4.4 Reviews Sentiment Based on [24,098 reviews](#user-reviews) Positive 23,016 Neutral 906 Negative 176 [## Cisco Jabber](https://www.capterra.com/p/212050/Cisco-Jabber/)[4.3 (1,333)](https://www.capterra.com/p/212050/Cisco-Jabber/reviews/) Starting Price Contact vendor Value-for-Money 4.1 Functionality 4.1 Ease of Use 4.4 Customer Service 4.2 Reviews Sentiment Based on [1,333 reviews](#user-reviews) Positive 1,148 Neutral 150 Negative 35 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. ## Summary * * * Key features rated by users Features selected based on 7,791 reviews from collaboration software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology \--%Fit Missing features Feature ratings Secure Data Storage NA File Management NA Chat/Messaging 4.9 Document Storage NA Assignment Management NA \--%Fit Missing features Feature ratings Secure Data Storage NA File Management NA Chat/Messaging 4.3 Document Storage NA Assignment Management NA User satisfaction User satisfaction 4.7 User reviews[24,098](https://www.capterra.com/p/135003/Slack/reviews/) Ease of use 4.6 Functionality 4.6 Value for money 4.5 Customer support 4.4 User satisfaction 4.3 User reviews[1,333](https://www.capterra.com/p/212050/Cisco-Jabber/reviews/) Ease of use 4.4 Functionality 4.1 Value for money 4.1 Customer support 4.2 Price starts from Price starts from $8.75Per User, Per Month - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Slack is used by engineering departments, IT professionals, customer service teams, sales representatives, project managers, marketing teams, HR departments, and security professionals. Best for Designed for midsize to large businesses in consulting, finance, healthcare, and other industries, it is a web conferencing tool that provides team messaging, remote collaboration, and more. ## User reviews Pros & cons JN Jon N. Technology Director > "We using it for DM's, group chat and project discussion and also allows us to easily share files with each other and we have confgured a number of connected apps and workflows." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7048334) JC Jerrid C. CEO > "I also found that search, while useful, does not always make it easy to quickly surface specific historical context, files, or decisions across busy channels and threads when I need..." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7144763) KS Kaynan S. Senior Software Engineer > "It is our main communication platform at NextDay, and the threaded conversations are one of the most valuable features — they allow us to keep discussions organized without losing..." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7136956) Maxwell P. General Manager > "Also the free version hides message history after a certain period which can be frustrating if you need to reference something from a few months ago and have not upgraded yet." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7059262) JC Jerrid C. CEO > "It has helped me manage conversations by client and project, collaborate more efficiently, and maintain visibility across several workstreams at once. While notification volume and..." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7144763) EM Enguerran M. Fullstack web developper > "The notification management system becomes unmanageable because of its default settings which create notification fatigue for users." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7127675) TM Tristan M. Engineering > "It enhances productivity with app integrations, automated workflows for repetitive tasks, robust search capabilities, and quick options for calls and file sharing, ultimately speeding up..." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7079709) Saleem B. Training and Development Manager > "The free subscription of slack lacks customer support, you can only access the Slack Help Center for troubleshooting issues." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7057594) Aman M. Software Analyst > "Slack solves the problems of scattered communication across emails and multiple tools and it helps me by centralizing all team conversations making it easy for me to collaborate easily..." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7084106) CM Claire M. Regulatory Engineer > "The only con I can think of is that occasionally I will miss messages if someone sends it in a thread because it will show up as "Activity" rather than a new message." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7071305) Aman M. Software Analyst > "Reliable features: Slack provides for the real time messagings,file sharing and search functionality inside this platform makes it easy for me to find out the past conversation and..." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7084106) AC Atalay C. Senior Manager of US and EMEA, Paid Social and SEM > "Compared to different solutions we use in other companies, the fact that we can only communicate in written form forces us to use a separate tool for meetings and video communication." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___6818257) JC Jerrid C. CEO > "I also found the AI and automation capabilities especially valuable for summarizing long threads and reducing repetitive administrative work, which helps me stay focused on higher-value..." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7144763) SS Shenella S. Business Developer > "The software tends to have bugs from time to time and the notifications can be a little overwhelming of not managed voa settings." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7081789) VR Verified Reviewer Account Executive > "Being able to quickly message teammates, participate in team channels, and have dedicated groups for different functions helps speed up collaboration and decision making." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7071075) VR Verified Reviewer Software Engineer > "Occasional bugs or notification overload can also affect focus when working on multiple discussions at the same time." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7136222) Jiahao H. Deployment Strategist > "The ability to move easily between channels and conversations, combined with clear prioritization of unread messages, helps me stay organized even on busy days." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7073213) Michelle R. Manager > "It can easily become cluttered as everyone is allowed to create a channel but some of the channels are only relevant for a short period of time." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7136359) DH David H. DEI Consultant > "The interface is well organized to help you keep track of teammates, priorities, and all your messages. Whether working remotely or in the same office, it helps streamline communications." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7066388) Roddy T. Owner > "Without discipline, channels turn into noise factories, and important messages can get buried under a landslide of GIFs and “quick questions.”" [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7136975) EM Enguerran M. Fullstack web developper > "Our workflow management system achieves peak performance through its best-in-class integration with Google Drive and Jira and Trello and other tools." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7127675) FY Faz Y. EMEA Product Manager > "Notifications and file sharing can be a bit misaligned sometimes and at scale the pricing can become a bit expensive." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7083530) DD Daniel D. Product Mamager > "Channels help organize discussions by topic, integrations streamline workflows, and real-time messaging reduces reliance on email." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7087229) VR Verified Reviewer Senior Risk and Fraud Specialist > "especially if someone was tagged in a post in a channel that has lots of traffic, the mention most times were missed, because it was not in threads and if you didn't go through all the..." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___6879671) Nathaniel C. Account Executive > "Features like Slackbot, reminders, and huddles help streamline internal ops and foster a fast, async-friendly culture." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7085314) PA Patrice A. Assistant > "Every channel activity triggers a message to official emails, creating unnecessary clutter in the inbox. Although Slack allows custom notifications but default isn't glad." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___6884320) Osama A. Full Stack Developer > "The best part is it's messages search feature, you can quickly find any text from all chats and channels." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7083807) NH Nitin H. Associate technical support engineer > "I did not see an option to clear all the okd chats in direct messages, like if I leave a channel it goes away but in direct message we have to manually delete all the messages and cant..." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___6690666) Jen B. Medical Fronter > "Features like Huddles allowed for instant, one-click audio/video syncs that simulate quick office chats." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7074895) Marc R. Digital Media Specialist > "With multiple channels, constant notifications, and side conversations, it was easy to feel overwhelmed or distracted if notifications were not carefully managed." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7141374) JM James M. Sales Representative > "Uploading pictures of products, making quick calls, organizing discussions by topics, and everything else seems to suit my sales style well enough." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7128012) DD Daniel D. Product Mamager > "Notification overload and scattered conversations make it easy to miss important context, and Slack isn’t great for long-term knowledge management." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7087229) Aman M. Software Analyst > "The things that I like most about the Slack are depicted below Effective Communication: Slack provides platform for fast,organized and effective conversation on a particular topic with..." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7084106) Muhammad Z. Procurement Specialist > "Video and voice call features are not as strong as dedicated meeting platforms" [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7119720) Michelle R. Manager > "Overall, it's been an excellent way to streamline communications and reach the larger organization and allows them to tailor what and how they want to receive communications and..." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7136359) Shawna S. Business Development > "Slack quickly becomes overwhelming; constant pings, endless channels, and notifications make it hard to stay focused." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7062989) BH Brooke H. Academic Tutor > "Using Slack can greatly cut down on email traffic and enable rapid responses, collaboration, and transparency while holding space for it to be used asynchronously to protect focused work..." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___6826960) VC Viktorija C. Project Manager > "I don't like its customer support because they take a lot of time to respond and besides taking a lot of time, they are not very prompt to resolve issues." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7064685) RJ Robert J. Executive Account Manager > "It updates quickly, allows seamless switching between my phone and PC headset without delays, and provides calendar reminder notifications with direct links to Google Meet lobbies." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___6822393) SE Sarah E. Microbiologist > "It is only just that it uses to drop too many notifications which could fine distracting and disturbing." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7131601) Norman M. Partner, Digital > "I also really like the integrations with other tools I use every day, including Notion, Figma, Google and Linear and the ability to include custom notifications for processes we use." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___6860515) VR Verified Reviewer Transfer Sales Agent > "I also didn’t like that you can’t block someone. If a conversation becomes uncomfortable or someone keeps messaging you, there’s no way to stop it directly in Slack." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7133679) AP Ajay P. Staff Accountant Lead > "Slack provides a swipe system when we use slack on our mobile device, we can easily swipe and keep our transaction, that's a really awesome feature." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7036510) JN Jon N. Technology Director > "This does mean we are using two best in class pieces of software but this does make things much expensive than a simple Microsoft subscription." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7048334) AF Angie F. Director of Human Resources > "The desktop and mobile apps work seamlessly, making real-time communication possible with staff across multiple locations, enabling us to collaborate with others from outside of our..." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7011608) Nicole A. Head of HR and GS > "Bugs and performance problems that happen from time to time can also make chat and meetings less smooth." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7133070) FC Francesca C. HR Manager > "Being able to communicate with my boss either as part of a group or with a single person and being able to upload documents securely through a trustworthy platform knowing your..." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___6828158) Charlie L. Video Editor > "This caused many team memebrs to miss things or respond to urgent maters later than needed." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7098514) Denis M. Recruiter > "It makes setting up standardized IT request forms, automated onboarding messages, or daily standups incredibly easy without needing to involve developers." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7143032) AR Arthi R. Engineer > "Additionally, heavy reliance on it for all communications can contribute to "tool fatigue" for some users." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7138404) VR Victor R. Product Tech Lead > "The ability to organize conversations by channels, integrate with our development tools, and quickly search through past discussions has significantly improved our productivity." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7019831) DS Dipti S. Corporate Recruiter > "Slack is missing integration with different Mailboxes like Outlook due to which meetings could be crated within Slack" [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7018190) VR Verified Reviewer Senior Project Specialist > "I can sync Slack with my Google calendar (it's very useful as I receive reminder notifications 1 minute before my meeting)." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7088979) RJB Rigo Jean B. Digital Marketing Associate > "With many channels and notifications, it can become distracting if not managed properly." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7069240) DW Destinee W. General Manager > "Loved the ability of shout outs and gift card redemption but wanted other features like courses, knowledge base for staff, etc.." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7108828) VR Verified Reviewer Automation > "The free plan has limitations on message history which can be frustrating." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7137621) MW Melinda W. Owner > "Its organized communication through channels—it keeps conversations, files, and updates in one place, making team collaboration clear and efficient." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7142143) Jen B. Medical Fronter > "Only thing holding me back was I was frequently kicked off when working remotely and had to sign in multiple times." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7074895) CS Collin S. Insurance Agent > "The ability to organize conversations into channels and integrate tools like Google Drive, Zoom, and reminders keeps everything centralized and efficient." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___6829876) DN David N. IT Operations Manager > "Admins also can't see or manage private channels which can be annoying." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7132601) Nathaniel C. Account Executive > "Slack has transformed how our team communicates—reducing response time, boosting transparency, and increasing cross-functional visibility." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7085314) NR Nuria R. Community Manager > "When too many convos start at once I kinda lose track, and old messages just disappear unless I remember exact words to search." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___6821063) VR Verified Reviewer Director > "I love that you can use it in a way that best suits your business, it integrates with all o the other apps we use in our workflows no matter what company im working with, and their new..." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___6864497) Saidi B. product manager > "You end up either checking Slack every five minutes or missing something important because you muted too much." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7125888) CEN Chipego Elijah N. Medical Sciences Tutor > "The mobile app keeps me connected with colleagues and clients while on the move, ensuring prompt responses that maintain momentum in the loan process." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___6808876) SG Sreevalli G. Senior QA Engineer > "It can get overwhelming with too many channels and notifications. Plus, the limited message history in the free plan is a drawback." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7004445) ZT Zac T. Data Manager > "It works well for a wide range of user-types for our organization; from basically using it in place of texting, to intense project collaboration and file sharing." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___6864329) TW Tisha W. Health Services Coordinator > "The freemium version is missing so many features that it would be better to stay on google apps." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7104823) LS Laura S. SDR > "I use it daily for internal communications in the company and within the team, it's super fun bc you can also create emojis related to the team to make interactions more engaging" [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___6809349) VR Verified Reviewer Account Executive > "Sometimes it can become a bit messy with too many different chats, groups, channels to able to find information after a while." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___6878459) FB Francesco B. Marketing Consultant > "Sharing presentation ,online meeting and chatting is just a click of button which help a lot to build better relationship with both clients and teams and drive business income." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___6810231) MG Mateusz G. Architect > "I don't have access to the history of my posts and files uploaded there." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7056709) VR Verified Reviewer App Developer > "What I like most about Slack is its real-time messaging, seamless team collaboration, easy integrations, and organized channels." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7123432) VR Verified Reviewer Program Assistant > "Yes, it did it's job as a communication tool and the channel setup probably works well for many organizations, but I found it bothersome to remember all the commands and didn't like the..." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7037465) JC Jerrid C. CEO > "As a solo product consultant working across multiple client organizations, I’ve found it to be an essential tool for staying organized, responsive, and connected without getting buried..." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7144763) Harshul S. Network Admin > "Notifications can get messy when you’re in too many channels." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7108533) Judith Ada A. Administrative assistant > "I love that slack has become the basic internal communication platform for us remote workers, i love how you can have seperate workspaces for different things as this helps keep your..." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___6817402) JT Junior T. Data Processor > "Frequent notifications can disrupt focus unless customized, and important messages may get buried in busy channels." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7015244) VP Ville P. Specialist > "Seamless Organization (Channels), Powerful Integrations, Intuitive User Interface (UI), Searchability, Threaded Conversations" [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7091137) EM Emalyn M. Copywriter > "There are no notices when the tool is down so there's a bit of delayed in communication." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7119081) [View Reviews](https://www.capterra.com/p/135003/Slack/reviews/) NG Nathan G. Member Service Advocate > "The streamlined interface and simplicity of the product make Cisco Jabber an easy solution to customer service phone calls." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___7102541) LoC Léo C. Trainee > "This is where we noticed the limitations of the tool: frequent errors in call transfers, numerous bugs when used intensively in a short..." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___6473461) GH Georgina H. Analyst > "Its amazing all its functionality is amazing being able to track, record and review callers." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___6846613) ET Emilee T. Billing Support > "Desk top sharing feature would sometimes be glitchy during meetings." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___6796809) PT Priya T. Senior Data Analyst > "It facilitates internal communication and collaboration, allowing us to work more efficiently from any location and on any device while..." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___5082782) AK Athina K. Product Development Manager > "Messaging and real-time notifications frequently suffer from delays and failures, and collaboration tools, such as screen sharing and file..." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___5048152) QB Quishea B. Intake Coordinator > "The flexibility to use Cisco Jabber on different devices is a huge plus for me. Whether I'm on my laptop, tablet, or phone, I can stay..." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___6010314) UR Umang R. Strategy Program Lead > "It is getting outdated and lags behind other leading products from different companies." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___6529361) AB AARON B. IT Admin > "Also the search feature for numbers is very useful" [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___6644902) Maciej K. Telemechanics specialist > "Sometimes i have got a problem with alerts." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___6531916) ET Emilee T. Billing Support > "I liked the instant messaging feature for quick communication." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___6796809) QB Quishea B. Intake Coordinator > "Sometimes, managing the security features feels a bit complex, and it might not be everyone's cup of tea." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___6010314) ET Emilee T. Billing Support > "Positive, it has many features in one program which increases overall efficiency." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___6796809) Shiva J. project manager > "Call quality: Some users have reported issues with call quality on Cisco Jabber, with complaints about dropped calls, poor sound quality,..." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4699376) LaB Lyka angelic B. customer service representative > "my over all experience using cisco jabber since my company using it everyday for meetings cisco is the best no lags especially on the..." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___5079262) Ric H. Financial Representative > "Sometimes, Cisco can be a bit buggy and not connect to your device due to cookies or needing to restart and clear your devices cache." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4219663) RI Riana I. Account Manager > "Cisco jabber makes it very easy to use as a phone with clients without using a personal number." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___6806645) TM Teresa M. QA Anaylst > "The only thing I found that I didn't like about Jabber is the emojis being cartoonish. " [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___6247768) PT Priya T. Senior Data Analyst > "The customer service is impressive, and all features (chat, texting, and screen sharing) perform as advertised." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___5082782) JD Jeroen D. Employee > "one annoying feature is the inability to phone out when you have denied an incoming call for several tens of seconds." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4320099) PT Priya T. Senior Data Analyst > "We've been using this app for everything from internal communications to client communications to meetings to messaging, and it's been..." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___5082782) AMH Anna Maria H. Associate > "desktop and cell apps do not sync with each other. If you shut down your computer or close the app, you lose all chats." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___3834271) JA Jessie A. Junior Designer > "I really enjoy and have taken advantage of the multiple benefits this tool has to establish stable communication with others through audio..." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___3779197) CS Chrysanthos S. Teacher/IT > "My only criticism is that sometimes, the software forgets my username and password without asking me to input them again, so I am unaware..." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___3650625) Shiva J. project manager > "Improved productivity: With features like video conferencing, screen sharing, and mobile access, Cisco Jabber can help teams be more..." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4699376) AL Ashley L. Product Ownder > "This product is not compatible with MS Teams which we use for internal collaboration, chat and meetings." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___3923464) MB Maxime B. System Administrator > "It is simple to use and has a lot of configuration settings." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___6735859) SC Steven C. IT Management > "Full integration was never completed and calls stopped working when we moved from hardware to full software for calling." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___3649866) OK Oleksandr K. Software Engineer > "With Cisco Jabber, we conduct various activities, from external communication with our customers and suppliers to highly organized..." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4437172) SD Seronda D. Freelancer > "I did not get formal training on it so therefore, I had to navigate through the software to figure out how other things work such as..." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___3561887) Shiva J. project manager > "Enhanced security: Cisco Jabber includes various security features, such as end-to-end encryption, secure messaging, and password..." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4699376) VB Virginia B. Security Specialist > "It is very basic, both in layout and in usage." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___6278208) Shiva J. project manager > "Video conferencing: Cisco Jabber's video conferencing feature is highly impactful as it allows for face-to-face communication and..." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4699376) SC Steven C. IT Management > "Limitations on access when using VDI mean unable to make calls and rely on other calling tools." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___3649866) PO Peter O. Infrastructure Engineer > "The deployment bypass the requirement to have the device connected to the corporate network via VPN; we are able to board users faster and..." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___3851224) OK Oleksandr K. Software Engineer > "The fact that using Cisco Jabber depends on an active Internet connection makes it difficult to use when I am in mountainous regions." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4437172) Shiva J. project manager > "Remote work: With the rise of remote work, Cisco Jabber can help solve the challenge of keeping remote teams connected by providing a..." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4699376) Jamie C. Salesforce Developer + Admin > "It can run a bit sluggish, requiring a connection reset or cache clearing. " [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4220637) NPB Noxolo Peace B. Director > "What I love about Cisco Jabber is its ability to integrate different communication channels, such as voice, video, and messaging, into one..." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4744796) SE Shannon E. consultant support > "Due to system requirements, it can sometimes lag on lower end PC specs." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4771826) AN Amy N. Board Secretary > "It was cool that we could do a share screen on a call to show the participant what we were describing." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___6005957) SC Steven C. IT Management > "Was not able to use this for a long period and we soon changed to use other software products for calls and messaging." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___3649866) Said A. branch manager > "It saved us a lot of effort, time and money in communicating between members of the same team and between the teams in general, and we..." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4659273) NL N L. Accountant > "Not sure if it was my home wifi, but sometimes the call would drop or the caller couldn't hear me and vice versa." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___3539356) AD Amelia D. Division Coordinator > "Cisco jabber allows our healthcare telecom to work seamlessly with the clinics and hospital system, eliminating undue stress on patients." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___3533797) AH Amanda H. owner > "I found it a little difficult to set up." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4919868) AN Amy N. Board Secretary > "I also like how my organization integrated email voicemail with the system." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___6005957) VR Verified Reviewer Payroll specialist > "Audio problems, low sound quality, sometimes it crashed and locked." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4511248) Elyes C. Application Security engineer > "Cisco jabber is a nice tool used for communicating with team members.the clarity of the call is great and it is very effective and..." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4774864) SW Samantha W. Recruitment Resource Partner > "No complaints - at times the product would freeze and I would have to reboot, but I think that is common with any virtual product." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___3847621) LK Liz K. Senior Paralegal > "I really liked Jabber while it was the software program in use by my firm, however, once we made the switch to Teams for the purposes we..." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4592897) NPB Noxolo Peace B. Director > "Cisco Jabber can be a bit complex to set up and configure, especially for non-technical users." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4744796) AA Ashwin A. Data Protection Engineer > "very much handy in connecting with people.-very clear audio and video quality." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4927689) Andrea L. Officer > "It is very slow, blocks frequently, video quality is low, not friendly user AT ALL." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___3999431) CH Carly H. Practice Assistant > "Used it daily for work chat until we changes systems, but really enjoyed it!" [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4811520) BT Bree T. Social Engagement Coordinator > "Its integration with calendar systems is unreliable. And worst of all as an internet-based phone system, there is often a lag and/or audio..." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___3445509) Shiva J. project manager > "Overall, the above benefits of Cisco Jabber can help businesses improve communication and collaboration, increase productivity, streamline..." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4699376) OK Oleksandr K. Software Engineer > "Therefore, the video call quality is often relatively low due to the location." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4437172) VR Verified Reviewer Computer Service Technician > "Easy to use, high quality communication." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___6705502) UU Umesh U. Sales Consultant > "Message sometimes disappear so you find empty conversations with certain colleagues." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4562088) Alesia L. Motion Graphic Designer > "Cisco Jabber allows me to create, schedule and join webinars through my iOS app." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4073613) VR Verified Reviewer Consultant > "Sometimes it gets hang while being on call and then you need to restart the application.." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___3699209) RX Rodger X. Senior manager > "Simple to use, light weighted, providing basic collaboration functions, integration with Microsoft" [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4980717) RO Ryan O. GAM > "I wish that there would be more bug fixes when they update it still crashes/hangs at times!" [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___3783480) Maciej K. Telemechanics specialist > "Easy to use." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___6531916) YB Yolanda B. Consultant > "Not being able to have mobile access to Cisco Jabber." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___3578881) MA Mohammad A. Director > "Ot is good for organisations with high level of information security." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4887589) Christian K. Programmer Analyst > "It’s clunky feeling and does not have all the features most modern collaboration apps have." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___3599753) SM Sahil M. Data Scientist > "The file-sharing option is best because I get to share files with colleagues instantly without needing to send an email or putting on the..." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4604262) LA Lagin A. Senior Account Executive > "Sometimes it doesnt connect properly and takes a while to load up." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4297045) Alexander Jose D. Music Teacher > "I find it quite simple, and I love that it unifies communication in one place." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4984364) KM Kuldip M. IT manager > "Some time its bit clunky with login and experience with feature" [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4219651) AH Amanda H. owner > "I love the sound quality and array of features available." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4919868) AK Athina K. Product Development Manager > "My overall experience with Cisco Jabber can be described as frustrating." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___5048152) PA Pasquale A. Customer success manager > "Collaboration helps enterprise to became powerful." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4969021) VR Verified Reviewer VP, Technical Support > "The call quality is poor and unreliable at times." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___3664201) SS Sudhir S. CASS Lead > "Cisco Jabber is one of the best communication tool for managing the end to end communication requirements of your organisation." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4587908) JA Jennifer A. PhD Student > "As with many programmes, Jabber suffers from not having the best user interface." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___3799787) AS Ashley S. Social Worker > "It's great for making calls to patients when you work remote and don't want them to have your personal cell phone numbers." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4124921) SW Shane W. Draftsperson > "Unable to easily communicate with people outside the platform." [See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___3591170) [View Reviews](https://www.capterra.com/p/212050/Cisco-Jabber/reviews/) ## User interface 4.66 (24,098) [Cisco Jabber](https://www.capterra.com/p/212050/Cisco-Jabber/) 4.30 (1,333) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Activity Dashboard 150 Important Activity Tracking 120 Important Slack Top features 31/45 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Assignment Management - Brainstorming - Calendar Management - Chat/Messaging - Collaboration Tools - Commenting/Notes - Communication Management - Contact Management - Content Management - Customizable Branding - Discussions/Forums - Document Management - Document Storage - Drag & Drop - File Management - File Sharing - File Transfer - Generative AI - @mentions - Mobile Access - Prioritization - Progress Tracking - Project Management - Real Time Editing - Real-Time Notifications - Reporting & Statistics - Screen Sharing - Secure Data Storage - Single Sign On - Status Tracking - Tagging - Task Management - Task Progress Tracking - Task Scheduling - Third-Party Integrations - To-Do List - Version Control - Video Conferencing - Workflow Management [See all features](https://www.capterra.com/p/135003/Slack/#features) Cisco Jabber 10/45 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Assignment Management - Brainstorming - Calendar Management - Chat/Messaging - Collaboration Tools - Commenting/Notes - Communication Management - Contact Management - Content Management - Customizable Branding - Discussions/Forums - Document Management - Document Storage - Drag & Drop - File Management - File Sharing - File Transfer - Generative AI - @mentions - Mobile Access - Prioritization - Progress Tracking - Project Management - Real Time Editing - Real-Time Notifications - Reporting & Statistics - Screen Sharing - Secure Data Storage - Single Sign On - Status Tracking - Tagging - Task Management - Task Progress Tracking - Task Scheduling - Third-Party Integrations - To-Do List - Version Control - Video Conferencing - Workflow Management [See all features](https://www.capterra.com/p/212050/Cisco-Jabber/#features) ### Recognition No recognitions have been awarded to Slack Cisco Jabber is recognized as a top-rated tool in 2 Capterra Shortlist reports ### Deployment & support Slack Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Cisco Jabber Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Slack - By Slack - Located in United States - Founded in 2014 Cisco Jabber - By Cisco - Located in United States - Founded in 2010 ## Popular Comparisons [Slack](https://www.capterra.com/p/135003/Slack/)[4.66 (24,098)](https://www.capterra.com/p/135003/Slack/reviews/) vs [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[4.46 (11,010)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/) $8.75/month Price $4/month 4.6 Features 4.4 4.6 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/135003-168668/Slack-vs-Microsoft-Teams) [Cisco Jabber](https://www.capterra.com/p/212050/Cisco-Jabber/)[4.30 (1,333)](https://www.capterra.com/p/212050/Cisco-Jabber/reviews/) vs [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[4.46 (11,010)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/) Contact vendor for pricing Price $4/month 4.1 Features 4.4 4.4 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/168668-212050/Microsoft-Teams-vs-Cisco-Jabber) [Slack](https://www.capterra.com/p/135003/Slack/)[4.66 (24,098)](https://www.capterra.com/p/135003/Slack/reviews/) vs [Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 (5,180)](https://www.capterra.com/p/153140/Connecteam/reviews/) $8.75/month Price $29/month 4.6 Features 4.5 4.6 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/135003-153140/Slack-vs-Connecteam) [Cisco Jabber](https://www.capterra.com/p/212050/Cisco-Jabber/)[4.30 (1,333)](https://www.capterra.com/p/212050/Cisco-Jabber/reviews/) vs [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[4.70 (17,549)](https://www.capterra.com/p/247901/Google-Workspace/reviews/) Contact vendor for pricing Price $7/month 4.1 Features 4.6 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/212050-247901/Cisco-Jabber-vs-Google-Workspace) [Slack](https://www.capterra.com/p/135003/Slack/)[4.66 (24,098)](https://www.capterra.com/p/135003/Slack/reviews/) vs [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[4.70 (17,549)](https://www.capterra.com/p/247901/Google-Workspace/reviews/) $8.75/month Price $7/month 4.6 Features 4.6 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/135003-247901/Slack-vs-Google-Workspace) [Cisco Jabber](https://www.capterra.com/p/212050/Cisco-Jabber/)[4.30 (1,333)](https://www.capterra.com/p/212050/Cisco-Jabber/reviews/) vs [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[4.64 (14,573)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/) Contact vendor for pricing Price $14.99/month 4.1 Features 4.5 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/144037-212050/Zoom-Video-Conferencing-vs-Cisco-Jabber) [Slack](https://www.capterra.com/p/135003/Slack/)[4.66 (24,098)](https://www.capterra.com/p/135003/Slack/reviews/) vs [Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)[4.49 (12,104)](https://www.capterra.com/p/176572/Google-Hangouts/reviews/) $8.75/month Price $6/month 4.6 Features 4.3 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/135003-176572/Slack-vs-Google-Hangouts) [Cisco Jabber](https://www.capterra.com/p/212050/Cisco-Jabber/)[4.30 (1,333)](https://www.capterra.com/p/212050/Cisco-Jabber/reviews/) vs [Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[4.65 (14,071)](https://www.capterra.com/p/227157/Microsoft-365/reviews/) Contact vendor for pricing Price $6/month 4.1 Features 4.6 4.4 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/212050-227157/Cisco-Jabber-vs-Microsoft-365) [Slack](https://www.capterra.com/p/135003/Slack/)[4.66 (24,098)](https://www.capterra.com/p/135003/Slack/reviews/) vs [Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.19 (989)](https://www.capterra.com/p/113540/Bitrix24/reviews/) $8.75/month Price $69/month 4.6 Features 4.3 4.6 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/113540-135003/Bitrix24-vs-Slack) [Cisco Jabber](https://www.capterra.com/p/212050/Cisco-Jabber/)[4.30 (1,333)](https://www.capterra.com/p/212050/Cisco-Jabber/reviews/) vs [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[4.62 (11,626)](https://www.capterra.com/p/194565/TeamViewer/reviews/) Contact vendor for pricing Price $24.9/month 4.1 Features 4.6 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/194565-212050/TeamViewer-vs-Cisco-Jabber) [Slack](https://www.capterra.com/p/135003/Slack/)[4.66 (24,098)](https://www.capterra.com/p/135003/Slack/reviews/) vs [Asana](https://www.capterra.com/p/184581/Asana-PM/)[4.48 (13,566)](https://www.capterra.com/p/184581/Asana-PM/reviews/) $8.75/month Price $10.99/month 4.6 Features 4.4 4.6 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/135003-184581/Slack-vs-Asana-PM) [Cisco Jabber](https://www.capterra.com/p/212050/Cisco-Jabber/)[4.30 (1,333)](https://www.capterra.com/p/212050/Cisco-Jabber/reviews/) vs [GoTo Meeting](https://www.capterra.com/p/163332/GoToMeeting/)[4.45 (11,526)](https://www.capterra.com/p/163332/GoToMeeting/reviews/) Contact vendor for pricing Price $14/month 4.1 Features 4.4 4.4 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/163332-212050/GoToMeeting-vs-Cisco-Jabber)