# Slack vs Webex Suite: Features and Cost Comparison 2026 | Capterra > Slack vs Webex Suite: Which team communication tool is right for you? Dive into our detailed comparison of their features, costs, and user experience to make your decision. Source: https://www.capterra.com/compare/135003-237272/Slack-vs-Webex --- # Slack vs Webex Suite Features and Cost Comparison Last updated May 3rd, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: SlackWebex Suite2/4 selected [Slack](https://www.capterra.com/p/135003/Slack/)[4.7 (24098)](https://www.capterra.com/p/135003/Slack/reviews/) [Webex Suite](https://www.capterra.com/p/237272/Webex/)[4.4 (7400)](https://www.capterra.com/p/237272/Webex/reviews/) [## Slack](https://www.capterra.com/p/135003/Slack/)[4.7 (24098)](https://www.capterra.com/p/135003/Slack/reviews/) [## Webex Suite](https://www.capterra.com/p/237272/Webex/)[4.4 (7400)](https://www.capterra.com/p/237272/Webex/reviews/) Starting Price $8.75/month Starting Price $8.75/month Value-for-Money 4.5 Functionality 4.6 Ease of Use 4.6 Customer Service 4.4 Starting Price $25.00/month Starting Price $25.00/month Value-for-Money 4.2 Functionality 4.3 Ease of Use 4.3 Customer Service 4.2 Reviews Sentiment Based on [24,098 reviews](https://www.capterra.com/p/135003/Slack/reviews/) Positive 23,016 Neutral 906 Negative 176 Positive 23,016 Neutral 906 Negative 176 Reviews Sentiment Based on [7,400 reviews](https://www.capterra.com/p/237272/Webex/reviews/) Positive 6,589 Neutral 679 Negative 132 Positive 6,589 Neutral 679 Negative 132 Best for (according to reviews) - **Business size**: Small businesses account for 14,709 reviews, representing 61% of feedback, showing widespread use among smaller organizations. - **Industry**: Computer software, IT services, and marketing & advertising together contribute 34% of reviews, indicating broad adoption across tech-driven sectors. - **Use cases**: Team communication (72%), collaboration (46%), and instant messaging & chat (37%) are the primary uses, highlighting Slack's focus on workplace connectivity. Best for (according to reviews) - **Business size**: Small businesses account for 40% of reviews (2,998), followed by enterprises at 37% (2,750), showing widespread use across varied organization sizes. - **Industry**: Information technology, computer software, and healthcare together represent 26% of reviews, indicating notable adoption in tech-driven and health sectors. - **Use cases**: Meeting (57%), video conferencing (35%), and web conferencing (27%) are the main use cases, highlighting a focus on virtual collaboration. ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. ## Reviewer verdict Slack Slack users find it best for efficient team communication and collaboration, appreciating its intuitive real-time chat, customizable notifications, and organized channel system. Reviewers value its extensive integrations with tools like Google Drive, Jira, Trello, and Asana, which they say streamline workflows and task management. While users highlight the utility of its free version for basic needs, they mention that advanced features and message history require paid plans, which some find costly for larger teams. Webex Suite Webex Suite reviewers consider it best for comprehensive meeting management and collaboration, citing its reliable scheduling, recording, breakout rooms, and real-time annotation features. Users appreciate its secure file sharing, virtual whiteboards, and integrations with Microsoft Outlook, Microsoft Teams, and Slack, which they note enhance meeting coordination and cross-platform communication. They find its free version suitable for small teams, mentioning its affordability and broad feature set, though some note occasional issues with call quality and a complex licensing model. ## Features comparison In the team communication market, Slack and Webex Suite both offer a range of features, and comparing them goes beyond just looking at price. Understanding which functionalities align with your specific requirements can help maximize value and eliminate unnecessary spending. Below is a breakdown of the most critical aspects to consider. \[[1](#source-item-1)\] Key features rated by users Features selected based on 53,497 reviews from Team Communication users. about the Fit Score methodology. Fit Score methodology To calculate the Fit Score, our proprietary methodology factors in the following: - The importance level for each feature. By default, this is determined by user reviews. They can rate a feature Critical, High, Low, or Not Used. - Feedback from real users on how the product performs for each key feature, derived from verified user reviews and ratings. Please note: - To calculate the Fit Score, the number of reviews for those features and the actual rating carry the same weight. You might see that, in some cases, even though the ratings are the same, we still determine a winner because it had more reviews. - If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Slack 89%Fit High performer Feature ratings Real-Time Chat 4.8 Mobile Access 4.7 Alerts/Notifications 4.6 File Sharing 4.6 Webex Suite 80%Fit Feature ratings Real-Time Chat 4.5 Mobile Access 4.3 Alerts/Notifications 4.3 File Sharing 4.2 Real-Time Chat 4.8 (1753) 4.5 (515) Slack users appreciate the immediacy and efficiency of its real-time chat, noting that it facilitates quick decision-making and active engagement. They find the interface intuitive and the ability to create channels/groups for specific communications valuable. However, some users mention issues with message delays on the mobile app. Webex Suite users value its real-time chat for troubleshooting and issue resolution, and they appreciate the integration with tools like Vidcast and Slido. They also find it useful for communication during meetings. Some users, however, report lag and a clunky interface. Overall, Slack users value its intuitive design and instant messaging capabilities, while Webex Suite users appreciate its integration with other tools and its utility during meetings. Mobile Access 4.7 (1977) 4.3 (613) Slack users find mobile access crucial for staying connected and maintaining productivity on the go. They appreciate the app's ability to sync with desktop versions and its intuitive interface, though some users report occasional glitches and delayed notifications. Webex Suite users also value mobile access for its seamless transition between devices and its importance for remote work. They highlight the app's ease of use and the ability to join meetings from anywhere. However, some users mention issues with battery drain and occasional difficulties with mobile access. In general, Slack users think mobile access enhances their productivity and connectivity, while Webex Suite users note its seamless device transition and importance for remote work. Alerts/Notifications 4.6 (1238) 4.3 (115) Slack users appreciate the customizable alerts and notifications, which they say help them stay updated on crucial messages and mentions. They value the ability to prioritize responses and the convenience of desktop and mobile alerts. However, some users report inconsistencies and overwhelming notifications. Webex Suite users find the alerts and notifications reliable and helpful for reminders about meetings and tasks. They appreciate the ability to receive notifications across multiple devices, though some find the notifications excessive. In summary, Slack users value the customizable and convenient notifications, while Webex Suite users appreciate the reliability and cross-device functionality of their alerts. File Sharing 4.6 (1976) 4.2 (348) Slack users find file sharing easy and efficient, appreciating the ability to share various file types and the integration with cloud storage services. They note the security and accessibility of shared files, though some users mention limitations with file size and storage duration. Webex Suite users also value the secure and reliable file sharing, highlighting the ease of use and the ability to share files during meetings. They appreciate the drag-and-drop feature and the security measures in place, though some users report occasional issues with large file uploads. Overall, Slack users think file sharing is efficient and secure, while Webex Suite users appreciate its ease of use and security features. ## Pricing comparison ### Starting prices Slack $8.75 Per User (Per Month) Free Trial Free Version [View pricing plans](https://www.capterra.com/p/135003/Slack/pricing/) Webex Suite $25.00 Per User (Per Month) Free Trial Free Version [View pricing plans](https://www.capterra.com/p/237272/Webex/pricing/) ### Value-for-money analysis 4.5 (24098) 4.2 (7400) A dive into reviewer perceptions about the value for money of both Slack and Webex Suite demonstrates that Slack reviewers consider it to offer good value for money, while Webex Suite reviewers comment on its affordability and extensive features. Reviewers find Slack's free version useful for basic team communication, noting that it includes essential features like message archiving and integrations. They appreciate the ability to upgrade for more advanced functionalities, though some mention that the cost can become high for larger teams. Users value the extensive integrations and the ability to manage communication efficiently, but they also note limitations in the free version, such as restricted message history and the need for paid plans to access certain features. When it comes to Webex Suite, reviewers appreciate its affordable pricing and the extensive features available even in the free version, such as high-quality video and audio, and the ability to host large meetings. They find the free version sufficient for small teams and occasional use, while the paid plans offer more advanced functionalities. However, some users mention that the cost can be prohibitive for small businesses, and the licensing model can be complex. Reviewers also note that while Webex Suite offers a comprehensive set of features, it may be more expensive compared to other alternatives. ## Integrations Popular Integrations Compare available integrations between Slack and Webex Suite. ### Zoom Workplace Slack Webex Suite ### Zendesk Suite Slack Webex Suite ### Zapier Slack Webex Suite ### GitHub Slack Webex Suite ### Microsoft Teams Slack Webex Suite ### Microsoft Outlook Slack Webex Suite ### Any.do Slack Webex Suite ### Cvent Event Management Slack Webex Suite Total Integrations 186 Google Drive Users mention that integrating Google Drive with Slack facilitates easy file sharing and collaboration, which they say allows for quick access, notifications, and editing permissions directly within Slack. Jira Reviewers mention that integrating Jira with Slack helps track development tasks and updates, which they say provides real-time notifications, detailed previews, and efficient communication about ticket changes. Microsoft Teams Users report that integrating Microsoft Teams with Slack enhances communication and collaboration, which they note allows for seamless transitions between platforms and improved workflow efficiency. Trello Reviewers state that integrating Trello with Slack aids in project management, which they note allows for real-time notifications, task tracking, and easy access to Trello boards and cards. Asana Users say that integrating Asana with Slack improves task management and team collaboration, which they indicate provides instant notifications, task updates, and the ability to add tasks directly from Slack. Slack Integrations (186) - [5pm](https://www.capterra.com/p/80769/5pm/) - [absence.io](https://www.capterra.com/p/153192/absence-io/) - [Aha!](https://www.capterra.com/p/144020/Aha/) - [Airbrake](https://www.capterra.com/p/160492/Airbrake/) - [Aircall](https://www.capterra.com/p/184709/Aircall/) - [Airtable](https://www.capterra.com/p/146652/Airtable/) - [Amplitude](https://www.capterra.com/p/158741/Amplitude/) - [Any.do](https://www.capterra.com/p/173614/Any-do/) - [AppSignal](https://www.capterra.com/p/173947/AppSignal/) - [Asana](https://www.capterra.com/p/184581/Asana-PM/) - [Assembla](https://www.capterra.com/p/112631/Assembla/) - [Automile](https://www.capterra.com/p/146571/Automile/) - [Azuqua](https://www.capterra.com/p/136073/Azuqua/) - [AzureDesk](https://www.capterra.com/p/151394/AzureDesk/) - [Baremetrics](https://www.capterra.com/p/181846/Baremetrics/) - [Beanstalk](https://www.capterra.com/p/212834/Beanstalk/) - [Betterworks](https://www.capterra.com/p/157070/BetterWorks/) - [BigTime](https://www.capterra.com/p/131076/BigTime/) - [Bitbucket](https://www.capterra.com/p/233341/Bitbucket/) - [Bitium](https://www.capterra.com/p/133412/Bitium/) - [Blitz](https://www.capterra.com/p/104133/Blitz/) - [Bonusly](https://www.capterra.com/p/167338/Bonusly/) - [Box](https://www.capterra.com/p/148766/Box/) - [Brand24](https://www.capterra.com/p/149054/Brand24/) - [Breezy](https://www.capterra.com/p/141702/Breezy-HR/) - [BugSnag](https://www.capterra.com/p/265817/Bugsnag/) - [Calamari](https://www.capterra.com/p/141217/Calamari/) - [Callmaker](https://www.capterra.com/p/152121/Callmaker/) - [CallPage](https://www.capterra.com/p/153696/CallPage/) - [CATS](https://www.capterra.com/p/45814/CATS/) - [Cayzu](https://www.capterra.com/p/134057/Cayzu/) - [Chartbeat](https://www.capterra.com/p/242138/Chartbeat/) - [Checkfront](https://www.capterra.com/p/99249/Checkfront/) - [CheckMarket](https://www.capterra.com/p/134813/CheckMarket/) - [CircleCI](https://www.capterra.com/p/150380/CircleCI/) - [ClearSlide](https://www.capterra.com/p/136444/ClearSlide/) - [ClickMeeting](https://www.capterra.com/p/157063/ClickMeeting/) - [ClickUp](https://www.capterra.com/p/158833/ClickUp/) - [ClockIt](https://www.capterra.com/p/151635/ClockIt/) - [Confluence](https://www.capterra.com/p/136446/Confluence/) - [Continu](https://www.capterra.com/p/155460/Continu/) - [Copper](https://www.capterra.com/p/141642/Copper/) - [Crashlytics](https://www.capterra.com/p/213147/Crashlytics/) - [Databox](https://www.capterra.com/p/154024/Databox/) - [Datadog](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/) - [Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/) - [Dropbox Sign](https://www.capterra.com/p/144797/HelloSign/) - [Egnyte](https://www.capterra.com/p/159288/Egnyte/) - [Envoy](https://www.capterra.com/p/143721/Envoy/) - [Favro](https://www.capterra.com/p/151667/Favro/) - [Figma](https://www.capterra.com/p/175027/Figma/) - [Flow](https://www.capterra.com/p/150388/Flow/) - [FlowVella](https://www.capterra.com/p/141285/FlowVella/) - [Freshdesk](https://www.capterra.com/p/124981/Freshdesk/) - [Freshservice](https://www.capterra.com/p/132997/Freshservice/) - [Front](https://www.capterra.com/p/132901/Front/) - [Geekbot](https://www.capterra.com/p/148076/geekbot/) - [GetResponse](https://www.capterra.com/p/153948/GetResponse/) - [GitHub](https://www.capterra.com/p/129067/GitHub/) - [GitLab](https://www.capterra.com/p/159806/GitLab/) - [Gmail](https://www.capterra.com/p/202338/Gmail/) - [GoCo](https://www.capterra.com/p/149545/GoCo/) - [Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/) - [Google Docs](https://www.capterra.com/p/160756/Google-Docs/) - [Google Drive](https://www.capterra.com/p/161425/Drive/) - [Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/) - [Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/) - [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/) - [GoTo Meeting](https://www.capterra.com/p/163332/GoToMeeting/) - [Greenhouse](https://www.capterra.com/p/133100/Greenhouse/) - [Groove](https://www.capterra.com/p/143005/Groove/) - [HaloPSA](https://www.capterra.com/p/20971/HaloPSA/) - [HappyFox Chat](https://www.capterra.com/p/122234/HappyFox-Chat/) - [HappyFox Help Desk](https://www.capterra.com/p/83211/HappyFox/) - [Help Scout](https://www.capterra.com/p/136909/Help-Scout/) - [Hive](https://www.capterra.com/p/150991/Hive/) - [Hoopla](https://www.capterra.com/p/140439/Hoopla/) - [Hootsuite](https://www.capterra.com/p/121701/HootSuite/) - [HotGloo](https://www.capterra.com/p/145710/HotGloo/) - [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) - [HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/) - [IFTTT](https://www.capterra.com/p/186695/IFTTT/) - [Insightly](https://www.capterra.com/p/130671/Insightly/) - [Intercom](https://www.capterra.com/p/134347/Intercom/) - [Intervals](https://www.capterra.com/p/68588/Intervals/) - [ITM Platform](https://www.capterra.com/p/147990/ITM-Platform/) - [Jira](https://www.capterra.com/p/19319/JIRA/) - [JIRA Service Management](https://www.capterra.com/p/227102/JIRA-Service-Management/) - [Kixie PowerCall](https://www.capterra.com/p/135636/Kixie-PowerCall/) - [Kudos](https://www.capterra.com/p/140423/Kudos/) - [Kyber](https://www.capterra.com/p/178703/Kyber/) - [Lattice](https://www.capterra.com/p/151676/Lattice/) - [LeadDyno](https://www.capterra.com/p/145778/LeadDyno/) - [Lessonly](https://www.capterra.com/p/140809/Lessonly/) - [Lever](https://www.capterra.com/p/142452/Lever/) - [Librato](https://www.capterra.com/p/147950/Librato/) - [Lime Connect](https://www.capterra.com/p/131558/Userlike-Live-Chat/) - [LiveAgent](https://www.capterra.com/p/102188/LiveAgent/) - [Localize](https://www.capterra.com/p/186742/Localize/) - [Locowise](https://www.capterra.com/p/190252/LocoWise/) - [Lucidchart](https://www.capterra.com/p/146136/Lucidchart/) - [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) - [Mailjet](https://www.capterra.com/p/130105/Mailjet/) - [MeisterTask](https://www.capterra.com/p/139990/MeisterTask/) - [Mention](https://www.capterra.com/p/149705/Mention/) - [Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/) - [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) - [Microsoft To Do](https://www.capterra.com/p/227173/Wunderlist/) - [Miro](https://www.capterra.com/p/128955/Miro/) - [monday.com](https://www.capterra.com/p/147657/monday-com/) - [MVISION Cloud](https://www.capterra.com/p/185947/MVISION-Cloud/) - [Nagios XI](https://www.capterra.com/p/152793/Nagios-XI/) - [New Relic](https://www.capterra.com/p/118128/New-Relic/) - [Notion](https://www.capterra.com/p/186596/Notion/) - [Okta](https://www.capterra.com/p/119653/Okta/) - [OneDrive](https://www.capterra.com/p/161304/OneDrive/) - [OpsGenie](https://www.capterra.com/p/170236/OpsGenie/) - [Ortto](https://www.capterra.com/p/131879/Autopilot/) - [PagerDuty](https://www.capterra.com/p/125693/PagerDuty/) - [Papertrail](https://www.capterra.com/p/180057/Papertrail/) - [PayPal](https://www.capterra.com/p/207944/PayPal/) - [Pingdom](https://www.capterra.com/p/131928/Pingdom/) - [Pivotal Tracker](https://www.capterra.com/p/227356/Pivotal-Tracker/) - [Polly](https://www.capterra.com/p/220058/Polly/) - [PractiTest](https://www.capterra.com/p/108312/PractiTest/) - [Procurify](https://www.capterra.com/p/129758/Procurify/) - [ProdPad](https://www.capterra.com/p/137028/ProdPad/) - [ProductPlan](https://www.capterra.com/p/145894/ProductPlan/) - [Pulseway](https://www.capterra.com/p/141792/Pulseway/) - [Quip](https://www.capterra.com/p/151651/Quip/) - [Qwilr](https://www.capterra.com/p/143254/Qwilr/) - [Rainforest](https://www.capterra.com/p/259726/Rainforest/) - [Raven Tools](https://www.capterra.com/p/121696/Raven-Tools/) - [Raygun](https://www.capterra.com/p/159822/Raygun/) - [Re:amaze](https://www.capterra.com/p/132952/Reamaze/) - [Redbooth](https://www.capterra.com/p/114953/Redbooth/) - [Repuso](https://www.capterra.com/p/213913/Repuso/) - [Rollbar](https://www.capterra.com/p/158230/Rollbar/) - [Sage HR](https://www.capterra.com/p/128705/SageHR/) - [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) - [SatisMeter](https://www.capterra.com/p/153175/SatisMeter/) - [SendPulse](https://www.capterra.com/p/146369/SendPulse/) - [Sentry](https://www.capterra.com/p/165426/Sentry/) - [Setmore](https://www.capterra.com/p/122035/SetMore/) - [Sisense](https://www.capterra.com/p/86955/Sisense/) - [Small Improvements](https://www.capterra.com/p/121088/Small-Improvements/) - [smartQ](https://www.capterra.com/p/181723/smartQ/) - [SnapComms](https://www.capterra.com/p/150815/SnapComms-Communications-Software/) - [SolarWinds Service Desk](https://www.capterra.com/p/129478/Solarwinds-Service-Desk/) - [Spinify](https://www.capterra.com/p/155500/Spinify/) - [Stripe](https://www.capterra.com/p/123889/Stripe/) - [SupportBee](https://www.capterra.com/p/132028/SupportBee/) - [SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/) - [Talkdesk](https://www.capterra.com/p/132852/Talkdesk/) - [Tellent Recruitee](https://www.capterra.com/p/140650/Recruitee/) - [Time Doctor](https://www.capterra.com/p/129984/Time-Doctor/) - [TimeCamp](https://www.capterra.com/p/129847/TimeCamp/) - [TINT](https://www.capterra.com/p/178705/TINT/) - [Todoist](https://www.capterra.com/p/149339/Todoist-for-Business/) - [Toggl Focus](https://www.capterra.com/p/140685/Teamweek/) - [Trakstar Hire](https://www.capterra.com/p/111908/Recruiterbox/) - [Trello](https://www.capterra.com/p/211559/Trello/) - [TriNet HR Plus](https://www.capterra.com/p/133019/Zenefits/) - [truDigital](https://www.capterra.com/p/133995/truDigital-Signage/) - [Twine](https://www.capterra.com/p/147750/Twine/) - [Twitter/X](https://www.capterra.com/p/214056/Twitter/) - [UpKeep](https://www.capterra.com/p/145635/UpKeep/) - [UpRaise](https://www.capterra.com/p/159913/UpRaise/) - [Usersnap](https://www.capterra.com/p/135579/Usersnap/) - [VibeCatch](https://www.capterra.com/p/146371/VibeCatch/) - [Vigil](https://www.capterra.com/p/178706/Vigil/) - [Webex Suite](https://www.capterra.com/p/237272/Webex/) - [WebHR](https://www.capterra.com/p/118042/WebHR/) - [Wishpond](https://www.capterra.com/p/145745/Wishpond/) - [Woopra](https://www.capterra.com/p/155465/Woopra/) - [WorkRamp](https://www.capterra.com/p/154061/WorkRamp/) - [XM for Strategy & Research](https://www.capterra.com/p/72396/Strategy-and-Research/) - [Zapier](https://www.capterra.com/p/130182/Zapier/) - [Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/) - [Zoho Billing](https://www.capterra.com/p/231293/Zoho-Subscriptions/) - [Zoho Books](https://www.capterra.com/p/163115/Zoho-Books/) - [Zoho Expense](https://www.capterra.com/p/142384/Zoho-Expense/) - [Zoho Inventory](https://www.capterra.com/p/146241/Zoho-Inventory/) - [Zoho Invoice](https://www.capterra.com/p/163114/Zoho-Invoice/) - [Zoho Projects](https://www.capterra.com/p/169455/Zoho-Projects/) - [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) Total Integrations 20 Microsoft Outlook Reviewers say that they integrate Webex Suite with Microsoft Outlook to schedule and send meeting invitations, noting that it simplifies calendar management and meeting coordination. Microsoft Teams Users report that they use Webex Suite with Microsoft Teams for video conferencing and file sharing, which they note enhances collaboration and communication within their organizations. Slack Reviewers mention that they integrate Webex Suite with Slack for seamless communication and quick calls, saying that it improves workflow efficiency and team alignment. Webex Suite Integrations (20) - [Calabrio ONE](https://www.capterra.com/p/110588/Calabrio-One-Suite/) - [Chronus](https://www.capterra.com/p/140234/Chronus-Mentoring-Software/) - [Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/) - [eleveo Workforce Optimization](https://www.capterra.com/p/92461/CallREC/) - [GitHub](https://www.capterra.com/p/129067/GitHub/) - [Google Chrome](https://www.capterra.com/p/228985/Chrome/) - [Highspot](https://www.capterra.com/p/148612/Highspot/) - [Hyro](https://www.capterra.com/p/200197/Hyro/) - [Lucidspark](https://www.capterra.com/p/211643/LucidSpark/) - [Microcall](https://www.capterra.com/p/128915/Microcall/) - [Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/) - [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) - [Slack](https://www.capterra.com/p/135003/Slack/) - [Spiky.ai](https://www.capterra.com/p/10005445/Spiky-ai/) - [Theta Lake Compliance Suite](https://www.capterra.com/p/188469/Theta-Lake-Compliance-Suite/) - [Vedubox](https://www.capterra.com/p/216219/Vedubox/) - [Zapier](https://www.capterra.com/p/130182/Zapier/) - [Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/) - [Zoho Mail](https://www.capterra.com/p/174694/Zoho-Mail/) - [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) For each product, we show you the most common integrations according to our user reviews and analyze themes in what reviewers say to highlight what you need to know. ## How does the user experience compare on Slack vs Webex Suite? ### Overall rating 4.7 (24098) 4.4 (7400) ### User interface Slack Webex Suite ### Customer service and support Slack Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 (Live rep) Chat Webex Suite Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 (Live rep) Chat ## What users say about the pros and cons of Slack vs Webex Suite Slack and Webex Suite are two options for team communication software users to meet their business needs. Both products have been reviewed on Capterra. Check out what real users say about Slack vs Webex Suite to find the best fit for you. Users appreciate Slack for its efficient team communication, noting features like instant messaging, shared channels, and the ability to integrate with other tools. They also value its team collaboration capabilities, highlighting real-time updates, task automation, and file sharing. Additionally, reviewers find the channel system effective for organizing discussions and integrating with tools like Google Drive and Trello. Meanwhile, Webex Suite users praise its comprehensive meeting tools, including scheduling, recording, and breakout rooms. They also appreciate its screen sharing and real-time annotation features, as well as its robust team collaboration tools like file sharing and virtual whiteboards. As for the cons, Slack users mention limitations in messaging, such as restricted message history in the free version and lack of read receipts. They also find the notifications overwhelming and the pricing high for advanced features. At the same time, Webex Suite users report issues with video and audio quality, call functionality, and connectivity, noting disruptions during meetings and difficulties with call management. \[[2](#source-item-2)\] Pros Slack JN Jon N Technology DirectorDesign, 51 - 200 employeesUsed the software for: More than 2 years. “We using it for DM's, group chat and project discussion and also allows us to easily share files with each other and we have confgured a number of connected apps and workflows.“ November 20, 2025 KS Kaynan S Senior Software EngineerEntertainment, 51 - 200 employeesUsed the software for: 1-2 years. “It is our main communication platform at NextDay, and the threaded conversations are one of the most valuable features — they allow us to keep discussions organized without losing context in busy channels.“ April 23, 2026 Webex Suite KS Kimberly S Patient Service RepresentativeHospital & Health Care, 5,001 - 10,000 employeesUsed the software for: 6-12 months. “What I enjoy most about WebEx is the ability to communicate with those within my office to ensure the safety of the provider, if needed.“ December 15, 2025 Duncan C Digital Solutions LeadMarketing and Advertising, 51 - 200 employeesUsed the software for: More than 2 years. “I like that Webex Suite allows me to contact people outside of my organisation quickly, and also that Webex acts like my own phone ,where I can dial people“ July 17, 2025 Cons Slack JC Jerrid C CEOComputer Software, Self-employedUsed the software for: 1-2 years. “I also found that search, while useful, does not always make it easy to quickly surface specific historical context, files, or decisions across busy channels and threads when I need something fast.“ May 5, 2026 Maxwell P General ManagerHospitality, 11 - 50 employeesUsed the software for: I used a free trial. “Also the free version hides message history after a certain period which can be frustrating if you need to reference something from a few months ago and have not upgraded yet.“ December 9, 2025 Webex Suite CG Carly G Curriculum designer and trainerFood & Beverages, 5,001 - 10,000 employeesUsed the software for: 1-2 years. “I can’t say this is something that I like Lisa about WebEx, but that it wasn’t integrated into the other communication programs they were using so that made it difficult to allow this program to interact with others.“ December 5, 2025 EC Eli C specialistLegal Services, 11 - 50 employeesUsed the software for: 1-2 years. “Their texting feature can be frustrating if you are not texting with an existing contact.“ September 8, 2025 * * * Sources 1. Our research team identified features from vendor websites based on their analysis of what users find valuable or expect from team communication software. This list is not exhaustive. For additional features, refer to the vendor’s website. 2. Review excerpts are passages extracted from longer reviews written by verified reviewers. We obtain these excerpts by applying an algorithm that considers factors including, but not limited to, length, topic coverage, and thematic relevance. Excerpts are evaluated for positive or negative sentiment and receive a sentiment score. They represent user opinion and do not represent the views of, nor constitute, an endorsement by Capterra or its affiliates. Excerpts are not edited for clarity or grammar. * * * Popular comparisons - [Slack vs Microsoft Teams](https://www.capterra.com/compare/135003-168668/Slack-vs-Microsoft-Teams) - [Slack vs Connecteam](https://www.capterra.com/compare/135003-153140/Slack-vs-Connecteam) - [Slack vs Google Workspace](https://www.capterra.com/compare/135003-247901/Slack-vs-Google-Workspace) - [Slack vs Google Meet](https://www.capterra.com/compare/135003-176572/Slack-vs-Google-Hangouts) - [Slack vs Bitrix24](https://www.capterra.com/compare/113540-135003/Bitrix24-vs-Slack) - [Webex Suite vs Microsoft Teams](https://www.capterra.com/compare/168668-237272/Microsoft-Teams-vs-Webex) - [Webex Suite vs Zoom Workplace](https://www.capterra.com/compare/144037-237272/Zoom-Video-Conferencing-vs-Webex) - [Webex Suite vs Google Workspace](https://www.capterra.com/compare/237272-247901/Webex-vs-Google-Workspace) - [Webex Suite vs Google Meet](https://www.capterra.com/compare/176572-237272/Google-Hangouts-vs-Webex) - [Webex Suite vs GoTo Meeting](https://www.capterra.com/compare/163332-237272/GoToMeeting-vs-Webex)