# Compare Slack vs RingEX 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Slack and RingEX based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/135003-242188/Slack-vs-RingCentral-MVP --- # Slack vs RingEX Features and Cost Comparison Last updated March 29th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: SlackRingEX2/4 selected [Slack](https://www.capterra.com/p/135003/Slack/)[4.7 (24,036)](https://www.capterra.com/p/135003/Slack/reviews/) [RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/)[4.2 (1,200)](https://www.capterra.com/p/242188/RingCentral-MVP/reviews/) [## Slack](https://www.capterra.com/p/135003/Slack/)[4.7 (24,036)](https://www.capterra.com/p/135003/Slack/reviews/) Starting Price $8.75/month Value-for-Money 4.5 Functionality 4.6 Ease of Use 4.6 Customer Service 4.4 Reviews Sentiment Based on [24,036 reviews](#user-reviews) Positive 22,955 Neutral 905 Negative 176 [## RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/)[4.2 (1,200)](https://www.capterra.com/p/242188/RingCentral-MVP/reviews/) Starting Price $30.00/month Value-for-Money 4.1 Functionality 4.3 Ease of Use 4.2 Customer Service 4 Reviews Sentiment Based on [1,200 reviews](#user-reviews) Positive 976 Neutral 148 Negative 76 ## Summary * * * Key features rated by users Features selected based on 3,419 reviews from remote work software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 64%Fit Missing features Feature ratings Email Management NA Project Time Tracking NA Two-Way Audio & Video 4.4 Communication Management 4.7 @mentions 4.8 \--%Fit Missing features Feature ratings Email Management NA Project Time Tracking NA Two-Way Audio & Video 4.6 Communication Management 4.5 @mentions NA User satisfaction User satisfaction 4.7 User reviews[24,036](https://www.capterra.com/p/135003/Slack/reviews/) Ease of use 4.6 Functionality 4.6 Value for money 4.5 Customer support 4.4 User satisfaction 4.2 User reviews[1,200](https://www.capterra.com/p/242188/RingCentral-MVP/reviews/) Ease of use 4.2 Functionality 4.3 Value for money 4.1 Customer support 4.0 Price starts from Price starts from $8.75Per User, Per Month - Free version - Free trial Price starts from $30Per User, Per Month - Free version - Free trial Best for Best for Slack is used by engineering departments, IT professionals, customer service teams, sales representatives, project managers, marketing teams, HR departments, and security professionals. Best for RingEX is a flexible cloud-based solution which is ideal for businesses of all sizes. ## User reviews Pros & cons JN Jon N. Technology Director > "We using it for DM's, group chat and project discussion and also allows us to easily share files with each other and we have confgured a number of connected apps and workflows." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7048334) Maxwell P. General Manager > "Also the free version hides message history after a certain period which can be frustrating if you need to reference something from a few months ago and have not upgraded yet." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7059262) TM Tristan M. Engineering > "It enhances productivity with app integrations, automated workflows for repetitive tasks, robust search capabilities, and quick options for calls and file sharing, ultimately..." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7079709) Saleem B. Training and Development Manager > "The free subscription of slack lacks customer support, you can only access the Slack Help Center for troubleshooting issues." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7057594) AP Ajay P. Staff Accountant Lead > "Slack provides a swipe system when we use slack on our mobile device, we can easily swipe and keep our transaction, that's a really awesome feature." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7036510) CM Claire M. Regulatory Engineer > "The only con I can think of is that occasionally I will miss messages if someone sends it in a thread because it will show up as "Activity" rather than a new message." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7071305) Aman M. Software Analyst > "Slack solves the problems of scattered communication across emails and multiple tools and it helps me by centralizing all team conversations making it easy for me to collaborate..." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7084106) VR Verified Reviewer Program Assistant > "Yes, it did it's job as a communication tool and the channel setup probably works well for many organizations, but I found it bothersome to remember all the commands and didn't..." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7037465) Aman M. Software Analyst > "Reliable features: Slack provides for the real time messagings,file sharing and search functionality inside this platform makes it easy for me to find out the past conversation..." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7084106) AC Atalay C. Senior Manager of US and EMEA, Paid Social and SEM > "Compared to different solutions we use in other companies, the fact that we can only communicate in written form forces us to use a separate tool for meetings and video..." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___6818257) VR Victor R. Product Tech Lead > "The ability to organize conversations by channels, integrate with our development tools, and quickly search through past discussions has significantly improved our productivity." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7019831) SS Shenella S. Business Developer > "The software tends to have bugs from time to time and the notifications can be a little overwhelming of not managed voa settings." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7081789) VR Verified Reviewer Account Executive > "Being able to quickly message teammates, participate in team channels, and have dedicated groups for different functions helps speed up collaboration and decision making." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7071075) FY Faz Y. EMEA Product Manager > "Notifications and file sharing can be a bit misaligned sometimes and at scale the pricing can become a bit expensive." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7083530) Jiahao H. Deployment Strategist > "The ability to move easily between channels and conversations, combined with clear prioritization of unread messages, helps me stay organized even on busy days." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7073213) VR Verified Reviewer Senior Risk and Fraud Specialist > "especially if someone was tagged in a post in a channel that has lots of traffic, the mention most times were missed, because it was not in threads and if you didn't go through..." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___6879671) DH David H. DEI Consultant > "The interface is well organized to help you keep track of teammates, priorities, and all your messages. Whether working remotely or in the same office, it helps streamline..." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7066388) PA Patrice A. Assistant > "Every channel activity triggers a message to official emails, creating unnecessary clutter in the inbox. Although Slack allows custom notifications but default isn't glad." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___6884320) DD Daniel D. Product Mamager > "Channels help organize discussions by topic, integrations streamline workflows, and real-time messaging reduces reliance on email." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7087229) RN Ramon N. Office Manager > "Messages can get lost, sometimes it is hard to keep track of conversations, especially when juggling multiple threads" [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7026921) Nathaniel C. Account Executive > "Features like Slackbot, reminders, and huddles help streamline internal ops and foster a fast, async-friendly culture." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7085314) NH Nitin H. Associate technical support engineer > "I did not see an option to clear all the okd chats in direct messages, like if I leave a channel it goes away but in direct message we have to manually delete all the messages and..." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___6690666) Osama A. Full Stack Developer > "The best part is it's messages search feature, you can quickly find any text from all chats and channels." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7083807) VR Victor R. Product Tech Lead > "The notification system can be overwhelming at times, especially in large workspaces with many channels." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7019831) RK Raul K. Senior Director of IT > "An excellent collaboration platform that has increased internal staff communications and engagement and one that allows us to communication with our clients." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7037646) DD Daniel D. Product Mamager > "Notification overload and scattered conversations make it easy to miss important context, and Slack isn’t great for long-term knowledge management." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7087229) Jen B. Medical Fronter > "Features like Huddles allowed for instant, one-click audio/video syncs that simulate quick office chats." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7074895) Shawna S. Business Development > "Slack quickly becomes overwhelming; constant pings, endless channels, and notifications make it hard to stay focused." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7062989) Aman M. Software Analyst > "The things that I like most about the Slack are depicted below Effective Communication: Slack provides platform for fast,organized and effective conversation on a particular topic..." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7084106) VC Viktorija C. Project Manager > "I don't like its customer support because they take a lot of time to respond and besides taking a lot of time, they are not very prompt to resolve issues." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7064685) SL Stephanie L. Compliance Specialist > "There are lots of useful features such as pinning messages or setting reminders to come back to a message if you're not able to get to it right away." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7027992) JN Jon N. Technology Director > "This does mean we are using two best in class pieces of software but this does make things much expensive than a simple Microsoft subscription." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7048334) BH Brooke H. Academic Tutor > "Using Slack can greatly cut down on email traffic and enable rapid responses, collaboration, and transparency while holding space for it to be used asynchronously to protect..." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___6826960) Charlie L. Video Editor > "This caused many team memebrs to miss things or respond to urgent maters later than needed." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7098514) CD Cari D. Health Coach > "Love being able to communicate 1:1, as a team, and as a whole company; pin documents and workflows; integrate with all the essential other platforms; bookmarking, saving chats,..." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___6789655) BA Bashir A. Developer > "Sometimes the notifications are not received properly which leads to missing out on some messages." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7035253) RJ Robert J. Executive Account Manager > "It updates quickly, allows seamless switching between my phone and PC headset without delays, and provides calendar reminder notifications with direct links to Google Meet lobbies." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___6822393) DS Dipti S. Corporate Recruiter > "Slack is missing integration with different Mailboxes like Outlook due to which meetings could be crated within Slack" [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7018190) Lucky O. IT Manager > "The seamless integration with other tools enhances productivity, and its encrypted messaging and secure data storage ensure top-tier security." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___6805514) GS Gabriela S. School leader, team leader > "If you don’t have premium it deletes your messages after 90 days and the notification system is not always consistent." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___6791360) Norman M. Partner, Digital > "I also really like the integrations with other tools I use every day, including Notion, Figma, Google and Linear and the ability to include custom notifications for processes we..." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___6860515) RJB Rigo Jean B. Digital Marketing Associate > "With many channels and notifications, it can become distracting if not managed properly." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7069240) AF Angie F. Director of Human Resources > "The desktop and mobile apps work seamlessly, making real-time communication possible with staff across multiple locations, enabling us to collaborate with others from outside of..." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7011608) Jen B. Medical Fronter > "Only thing holding me back was I was frequently kicked off when working remotely and had to sign in multiple times." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7074895) FC Francesca C. HR Manager > "Being able to communicate with my boss either as part of a group or with a single person and being able to upload documents securely through a trustworthy platform knowing your..." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___6828158) NR Nuria R. Community Manager > "When too many convos start at once I kinda lose track, and old messages just disappear unless I remember exact words to search." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___6821063) AA Aditya A. Customer Service Representative > "It’s improved my productivity at my workspace by reducing email noise, enabling me to address customer needs more swiftly, with team responses." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___6775980) SG Sreevalli G. Senior QA Engineer > "It can get overwhelming with too many channels and notifications. Plus, the limited message history in the free plan is a drawback." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7004445) RP Rajarishi P. Product Manager > "Message composer with the ability to attach files which can render as soon as sent, attach bigger files, notes on each chat and best part is the ability to integrate with a lot of..." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___6794236) VR Verified Reviewer Founder > "I can't speak on the value for money or customer support because we didn't have to contact support and stopped using it because it was too expensive." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7041702) MD Marco D. Area Coordinator > "Slack excel in team communication and collaboration,ability to create channels team members to communicate quickly and efficiently across different locations at anytime." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___6805252) VR Verified Reviewer Operations Lead > "It’s hard to focus when there are constant pings from multiple channels." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7041224) VR Verified Reviewer Senior Project Specialist > "I can sync Slack with my Google calendar (it's very useful as I receive reminder notifications 1 minute before my meeting)." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7088979) TW Tisha W. Health Services Coordinator > "The freemium version is missing so many features that it would be better to stay on google apps." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7104823) DW Destinee W. General Manager > "Loved the ability of shout outs and gift card redemption but wanted other features like courses, knowledge base for staff, etc.." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7108828) KC Kerrissa C. Marketing Strategist > "It is quite confusing to see which chats are active and how to navigate the application." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7025672) AM Antonella M. Property Developer > "One of the best thing about Slack is it makes remote work easier since we are able send message share files and hold meetings with team members fro different locations." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___6766503) VR Verified Reviewer Account Executive > "Sometimes it can become a bit messy with too many different chats, groups, channels to able to find information after a while." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___6878459) CS Collin S. Insurance Agent > "The ability to organize conversations into channels and integrate tools like Google Drive, Zoom, and reminders keeps everything centralized and efficient." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___6829876) MG Mateusz G. Architect > "I don't have access to the history of my posts and files uploaded there." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7056709) Nathaniel C. Account Executive > "Slack has transformed how our team communicates—reducing response time, boosting transparency, and increasing cross-functional visibility." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7085314) Harshul S. Network Admin > "Notifications can get messy when you’re in too many channels." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7108533) VR Verified Reviewer Director > "I love that you can use it in a way that best suits your business, it integrates with all o the other apps we use in our workflows no matter what company im working with, and..." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___6864497) JT Junior T. Data Processor > "Frequent notifications can disrupt focus unless customized, and important messages may get buried in busy channels." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7015244) CEN Chipego Elijah N. Medical Sciences Tutor > "The mobile app keeps me connected with colleagues and clients while on the move, ensuring prompt responses that maintain momentum in the loan process." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___6808876) GY Gerald Y. IT Consultant > "Sometimes it bugs a bit, like notifications come late or someone doesn’t see a message unless they open the app again. But nothing that really gets in the way." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___6813874) ZT Zac T. Data Manager > "It works well for a wide range of user-types for our organization; from basically using it in place of texting, to intense project collaboration and file sharing." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___6864329) BW Bailey W. Student > "This causes me to have to scroll down to the most previous message, and even the 'jump to today' button doesn't work." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___6865647) LS Laura S. SDR > "I use it daily for internal communications in the company and within the team, it's super fun bc you can also create emojis related to the team to make interactions more engaging" [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___6809349) AL Andrea L. Sales Manager > "Depending on the level of activity, the notifications can be a bit much, but otherwise I don't dislike anything." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7031131) FB Francesco B. Marketing Consultant > "Sharing presentation ,online meeting and chatting is just a click of button which help a lot to build better relationship with both clients and teams and drive business income." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___6810231) SM Sampad M. Software developer > "Search feature is not that great with limited message history." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7036326) VR Verified Reviewer Lead Project Manager > "The chat channel also allows you to set up a video conference and screenshare in real-time." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7041709) MP Monica P. Lead Pastor > "The limit on uploads can be frustrating at time.s We use the free version, so we understand some of the limitations are due to price." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___6777129) VR Verified Reviewer Lead Project Manager > "I like how easy it is to integrate with many different software into Slack, including Gmail, Google Calendar, Outlook, and Dropbox for quick access and file sharing." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7041709) VR Verified Reviewer Director > "Mostly I feel that the recent features are not as well made as the original disrupting features." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7075754) SC Sarah C. Teacher Success Manager > "In remote work it's so important to have a platform where you can share files, calendars, and thoughts all in one place." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7030594) SH Shannon H. Dance Instructor > "It’s a bit hard to post photos and files." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7031378) Judith Ada A. Administrative assistant > "I love that slack has become the basic internal communication platform for us remote workers, i love how you can have seperate workspaces for different things as this helps keep..." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___6817402) DG Derek G. Owner > "The complex management of channels when they become too numerous doesn’t allow us to find our old messages" [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___6798562) [View Reviews](https://www.capterra.com/p/135003/Slack/reviews/) AP Albert P. Administrator > "The instant caller ID pop-ups allow us to proactively answer calls, especially from those we've been trying to reach, dramatically reducing..." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6719585) Marco C. Pre Litigation Legal Assistant > "Another problem is that the default number selected is sometimes the company's main number and not the user's own number, which makes interaction..." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___7066775) MC Milena C. Office Manager > "RingEX is simple to setup and they do offer multiple options for easy add ons that are both free or even some cheap options to help optimize your..." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___7045394) JB Jonathan B. HR and Operations Analyst > "Additionally, there were times when the call dropped randomly; however, this might of been to internet problems." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___7035891) LH Lyla H. Administrator > "I love that it is an app that I have on my phone so I can call our customers straight from my cell phone." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___7061612) CE Cameron E. Chief Operations Officer > "Sometimes the notifications settings can get messed up without any intervention." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6769854) AS Alex S. Business Development Manager and Senior Marketing Strategist > "The ability to create call trees for different departments of our organization has been a game changer in our response time for leads." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6500329) MF Meg F. Owner > "Way more expensive than initial quote with lots of additional fees, lots of issues with texting (including making all of our texting read only without..." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#SoftwareAdvice___4955284) LH Lyla H. Administrator > "It alleviates the need to have office (Landline) phones." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___7061612) DJ Daniel J. Sales Development Rep > "Doesnt have an available function to automate text messages" [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6712399) AP Albert P. Administrator > "This would allow us to easily reference customer agreements, particularly regarding costs, and prevent potential discrepancies or misunderstandings." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6719585) LW Lela W. Paralegal > "I don't like that you can't save text messages from and to clients to save in the file when we close a file." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4810756) CS Connor S. Brokerage Operations Associate > "RingEX is great for Ring Central customers to centralize all of the text, phone and video capabilities of your account." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6598246) BP Beth P. Data Entry Manager > "Some of the reporting for RingEX is lacking. " [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6642441) LH Lyla H. Administrator > "The app is easy to use and we are able to block spam calls with ease." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___7061612) AQ Alexandra Q. Operations Specialist > "Because they take so long to push features through R&D, they sometimes don't have features available that are table-stakes for other providers." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4836701) WB Walter B. Director of Sales > "Aside from the functionality I like that you have the option to have an actual desktop phone, or softphone to use an app on a mobile device to stay..." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___5001095) JM Juan M. Operations Supervisor > "One of the things I'm not a fan of is that, despite being a stable platform, it has delays in connecting calls (they are not very common, but they do..." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6039573) JB Jonathan B. HR and Operations Analyst > "The navigation part of RingEx is very compatible and easy to work through." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___7035891) TK Taylor K. People Ops Specialist > "The deployment of RingCentral wasn't the best, BUT, my work is very complex so we had a lot of questions when we were setting things up that I don't..." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___5069451) SB Stephanie B. Office Administration > "It means when I'm working from home I am able to transfer calls to other employees who might also be working from home or I can forward the system to..." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4897666) VR Verified Reviewer Dispatcher > "The price was a bit too high and you could only use the softphone per 2 persons, so literally not the whole team, eh." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4780646) JG Jennifer G. Partner > "It is an easy interface, makes getting calls anywhere easy, even abroad because the app allows me to receive calls if I am on wifi, and fills all our..." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6198422) TB Thomas B. IT/Technical Lead > "A few days later they try calling my number 6 times in a row. When that didn't work they then called my boss to ask if he was the person to contact..." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4815898) RT Ryan T. Head Of Integrated Search And Data Performance > "We we're able to use text authentication services, call clients, and keep our office going from any location in the world." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6023355) JS Joshua S. Director of Information Systems > "I am not a big fan of the mobile app functionality, and being IT that is a huge feature for me in a remote world" [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___5092032) BP Beth P. Data Entry Manager > "It's nice to be able to fax, call, text and message all within one app." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6642441) LO Luke O. Sales Dev Manager > "Before, the app did not include HUD features which made it more difficult, but this has been addressed." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6035610) HB Holly B. Business development representatives > "Each day the routine gets easier." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___7065817) Selim D. Inside Sales Specialist > "Didn't have direct integration with Pipedrive CRM, so we needed to use API." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4728105) JG Justin G. Paralegal > "The digital fax is also very convenient when having to send large faxes." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6398480) MF Meg F. Owner > "Every time we call support we've been told a new story of what's going on with no consistency and no resolution to our issues since 4/7." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#SoftwareAdvice___4955284) SW Shannon W. VP Operations > "It is quite efficient and effective to have several key business services in one spot. " [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6616068) Mario D. General Manager > "The icing on the cake was that after honouring the two-year contract with a platform that did not meet our needs and we were not using, the contract..." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___3924154) RT Ryan T. Head Of Integrated Search And Data Performance > "We rarely experienced outages or issues and it allow us to maintain a local Canadian office phone number despite working 100% remotely. " [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6023355) CD Claire D. Contract Administrator > "Have heard that when people call it doesn't sound like a normal phone call, like music is playing or something." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___5031821) SN Sussan N. Psychiatric mental health nurse practitioner > "The feature we fine most intriguing is the capacity for voicemail automation that captures our business name." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4900039) JV Jon V. IT Service Delivery Manager > "There are times where it can be difficult to work with the RingCentral sales team and support teams." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4943960) Suzi L. Project Manager > "RingCentral MVP combines all of the fundamental requirements for effective communication into a single program that runs on your own computer." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4734969) DA Debora A. VIRTUAL ASSISTANT - STAFFER > "It's irritating especially when you are in the middle of a busy week and clients need to be contacted not only through a call." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4975010) LO Luke O. Sales Dev Manager > "The ease of use and ability for our sales team to be able to answer calls that are meant for our team during business hours, and have a simple and..." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6035610) CD Claire D. Contract Administrator > "The number I was assigned also comes up on peoples phones as spam." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___5031821) EV Erica V. Office Manager and Executive Legal Assistant > "Being a smaller firm, RingCentral gave us the opportunity to find a solution that was a better fit for our Clients, and expand the availability of..." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___5035067) RC Robert C. Owner / Manager > "The setup was a little rocky, was called one afternoon for setup in the middle of the work day , BUT worth the hassle." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4968667) SC Summer C. Reservation Manager > "This enhances communication & efficiency by bringing these platforms to our employees based in different countries." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6021005) SV Sebastian V. IT Governance Manager > "It's not as intuitive as some other solutions and it takes longer to complete some tasks." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6062427) SN Sussan N. Psychiatric mental health nurse practitioner > "I love that I'm able to get calls on multiple phones and can connect and disconnect from a call without any issues," [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4900039) TG Tiffany G. Director of Marketing > "I struggle to listen to voicemails from my RC calls." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6037461) HM Haley M. Admin & Data Assistant > "Being able to pick up the central line when staff is available regardless of where they are located has been a total game changer for our teams." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4830155) RS Raj S. President > "hour to 1 hour hold time is not good for service." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6165117) DL Danielle L. EHR Clinical Consultant > "I also like that when I receive a call, I have the choice to answer via my mobile phone or computer since the application is on both. " [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6149678) VR Verified Reviewer Support Coach > "Sometimes it has issues like not logging calls, or the calls get "stuck" and I can't close out even once the calls are done." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___3503633) JM Juan M. Operations Supervisor > "In general Ring Central is a stable, reliable and flexible platform since it is cross-platform, in the last few days I have not had connection..." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6039573) RS Raj S. President > "poor, Always had the issue of tying to get through to customer service and it was not a convenient experience." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6165117) VR Verified Reviewer Account Executive > "The computer application is easy to useI LOVE the mobile app; it allows me to keep in contact with my prospects/clients while I am on the goRegular..." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___5030822) BB Brian B. GM > "Customer service will drag you around until you accept to live with the issues." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#SoftwareAdvice___6135179) JG Jenna G. Admin > "I like ring central better then spectrum or At&T. Love that it connects to your mobile phone and can login and out of when needed." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6196672) RS Raj S. President > "getting through the customer service line for simple inquiries was impossible." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6165117) AA Adrianna A. Manager > "I love that i can have the app ring out to my parents and show my business number even though Im using my personal cell." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4991196) TB Thomas B. IT/Technical Lead > "The configuration backend is a bit wonky." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4815898) Zafar A. HSE Manager > "When staying connected is a critical for a business, then this tool is a must have in your office, also it is a very helpful for travelers." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4774706) TB Thomas B. IT/Technical Lead > "It's disgusting I now have to write this every time I leave feedback to not get a followup call." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4815898) KT Krystal T. Property Manager > "I am totally in love with the fact that the app allows me to do so many things, send fax, text me residents and guest, call from the app using the..." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___3835052) VR Verified Reviewer Housing Specialist > "Changing the settings doesn’t always improve the problems either." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6013134) RD Reema D. Associate Director > "You are able to take calls on both desktop and on a cell phone, so it mitigates the need for a business cell plan and transfers all call services..." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4472905) LM Laura M. Quality Assurance Analyst > "Also, after I click on the link, the waiting time to show me the screen and the call window is longer than other apps I have used." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4212441) JV Jon V. IT Service Delivery Manager > "It provides us the flexibility to be out in the field and still receive calls from our clients." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4943960) KS Kubra S. Designer > "Sometimes it is hard to connect to the meetings." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6035366) RW Roody W. Recruitment Manager > "Using RingCentral is a breeze, whether I'm accessing it through the web or the application. And let me tell you, the search feature is leagues ahead..." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4852755) DA Debora A. VIRTUAL ASSISTANT - STAFFER > "Sometimes messaging just stops without a warning." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4975010) MF Matt F. Owner/Operator > "I also love the feature that it transcribes all of our voicemails for easy access." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4781622) CL Cesar L. Cyber Incident Response Analyst > "The support sometimes was unresponsive and they lack expertise on some areas. And that they kind of have separate Call Center solution from the UC..." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4592108) AM Aries M. Customer Support > "I like the instant messaging and file sharing feature that allows me to properly communicate with my customers especially when I'm doing some..." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4511134) VR Verified Reviewer Founder > "Finally, and perhaps worst part, their customer support is extremely terrible. If you ever have to call them, expect to spend 6-10 minutes navigating..." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#GetApp___4644351) PC Paloma C. Accounting Associate > "What I like the most about this software is that enables me to make international calls in a very affordable price and keep track of my communications..." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4582664) JJ Jennifer J. LEAD REIMBURSEMENT > "for the first few months there seemed to be issues with it freezing my cell phone occasionally so i would have to uninstall and reinstall." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4472740) MH Marcy H. Operations Manager > "Call quality is consistently clear, and I've experienced minimal disruptions, ensuring that crucial business communications remain uninterrupted." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6037517) Adam F. IT Infrastructure Analyst > "RingCentral is feature rich but at times this can be detrimental as it can be difficult to find the option/setting your looking for." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4585716) Heather B. Senior Executive Assistant > "It worked very well for what we needed: video conferencing, webinars, etc." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4835127) SV Sally V. Sales > "We cannot place calls, we can only receive them because their cost for international calls is too expensive." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4299477) [View Reviews](https://www.capterra.com/p/242188/RingCentral-MVP/reviews/) ## User interface 4.66 (24,036) [RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/) 4.24 (1,200) ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Activity Dashboard 150 Important AI Copilot 120 Important Slack Top features 29/42 - Access Controls/Permissions - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Assignment Management - Calendar Management - Collaboration Tools - Commenting/Notes - Communication Management - Customizable Branding - Customizable Templates - Data Import/Export - Document Management - Drag & Drop - Electronic Signature - Email Management - Employee Activity Monitoring - File Transfer - Generative AI - Live Chat - Meeting Management - @mentions - Prioritization - Progress Tracking - Projections - Project Time Tracking - Real-Time Data - Remote Access/Control - Remote Support - Reporting & Statistics - Single Sign On - Softphone - SSL Security - Tagging - Task Management - Third-Party Integrations - Time Zone Tracking - Two-Way Audio & Video - Video Chat - Video Conferencing - Workflow Management [See all features](https://www.capterra.com/p/135003/Slack/#features) RingEX 16/42 - Access Controls/Permissions - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Assignment Management - Calendar Management - Collaboration Tools - Commenting/Notes - Communication Management - Customizable Branding - Customizable Templates - Data Import/Export - Document Management - Drag & Drop - Electronic Signature - Email Management - Employee Activity Monitoring - File Transfer - Generative AI - Live Chat - Meeting Management - @mentions - Prioritization - Progress Tracking - Projections - Project Time Tracking - Real-Time Data - Remote Access/Control - Remote Support - Reporting & Statistics - Single Sign On - Softphone - SSL Security - Tagging - Task Management - Third-Party Integrations - Time Zone Tracking - Two-Way Audio & Video - Video Chat - Video Conferencing - Workflow Management [See all features](https://www.capterra.com/p/242188/RingCentral-MVP/#features) ### Recognition No recognitions have been awarded to Slack No recognitions have been awarded to RingEX ### Deployment & support Slack Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos RingEX Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Slack - By Slack - Located in United States - Founded in 2014 RingEX - By RingCentral - Located in United States - Founded in 1999 ## Popular Comparisons [Slack](https://www.capterra.com/p/135003/Slack/)[4.66 (24,036)](https://www.capterra.com/p/135003/Slack/reviews/) vs [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[4.46 (10,931)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/) $8.75/month Price $4/month 4.6 Features 4.4 4.6 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/135003-168668/Slack-vs-Microsoft-Teams) [RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/)[4.24 (1,200)](https://www.capterra.com/p/242188/RingCentral-MVP/reviews/) vs [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[4.46 (10,931)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/) $30/month Price $4/month 4.3 Features 4.4 4.2 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/168668-242188/Microsoft-Teams-vs-RingCentral-MVP) [Slack](https://www.capterra.com/p/135003/Slack/)[4.66 (24,036)](https://www.capterra.com/p/135003/Slack/reviews/) vs [Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 (5,044)](https://www.capterra.com/p/153140/Connecteam/reviews/) $8.75/month Price $29/month 4.6 Features 4.5 4.6 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/135003-153140/Slack-vs-Connecteam) [RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/)[4.24 (1,200)](https://www.capterra.com/p/242188/RingCentral-MVP/reviews/) vs [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[4.64 (14,521)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/) $30/month Price $14.99/month 4.3 Features 4.5 4.2 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/144037-242188/Zoom-Video-Conferencing-vs-RingCentral-MVP) [Slack](https://www.capterra.com/p/135003/Slack/)[4.66 (24,036)](https://www.capterra.com/p/135003/Slack/reviews/) vs [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[4.70 (17,471)](https://www.capterra.com/p/247901/Google-Workspace/reviews/) $8.75/month Price $7/month 4.6 Features 4.6 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/135003-247901/Slack-vs-Google-Workspace) [RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/)[4.24 (1,200)](https://www.capterra.com/p/242188/RingCentral-MVP/reviews/) vs [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[4.70 (17,471)](https://www.capterra.com/p/247901/Google-Workspace/reviews/) $30/month Price $7/month 4.3 Features 4.6 4.2 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/242188-247901/RingCentral-MVP-vs-Google-Workspace) [Slack](https://www.capterra.com/p/135003/Slack/)[4.66 (24,036)](https://www.capterra.com/p/135003/Slack/reviews/) vs [Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)[4.49 (12,075)](https://www.capterra.com/p/176572/Google-Hangouts/reviews/) $8.75/month Price $6/month 4.6 Features 4.3 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/135003-176572/Slack-vs-Google-Hangouts) [RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/)[4.24 (1,200)](https://www.capterra.com/p/242188/RingCentral-MVP/reviews/) vs [Ringover](https://www.capterra.com/p/169627/RingOver/)[4.70 (855)](https://www.capterra.com/p/169627/RingOver/reviews/) $30/month Price $29/month 4.3 Features 4.6 4.2 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/169627-242188/RingOver-vs-RingCentral-MVP) [Slack](https://www.capterra.com/p/135003/Slack/)[4.66 (24,036)](https://www.capterra.com/p/135003/Slack/reviews/) vs [Asana](https://www.capterra.com/p/184581/Asana-PM/)[4.48 (13,544)](https://www.capterra.com/p/184581/Asana-PM/reviews/) $8.75/month Price $10.99/month 4.6 Features 4.4 4.6 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/135003-184581/Slack-vs-Asana-PM) [RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/)[4.24 (1,200)](https://www.capterra.com/p/242188/RingCentral-MVP/reviews/) vs [GoTo Connect](https://www.capterra.com/p/163604/GoTo-Connect/)[4.47 (668)](https://www.capterra.com/p/163604/GoTo-Connect/reviews/) $30/month Price Contact vendor for pricing 4.3 Features 4.5 4.2 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/163604-242188/GoTo-Connect-vs-RingCentral-MVP) [Slack](https://www.capterra.com/p/135003/Slack/)[4.66 (24,036)](https://www.capterra.com/p/135003/Slack/reviews/) vs [Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.19 (983)](https://www.capterra.com/p/113540/Bitrix24/reviews/) $8.75/month Price €61/month 4.6 Features 4.3 4.6 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/113540-135003/Bitrix24-vs-Slack) [RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/)[4.24 (1,200)](https://www.capterra.com/p/242188/RingCentral-MVP/reviews/) vs [3CX](https://www.capterra.com/p/158704/3CX/)[4.40 (465)](https://www.capterra.com/p/158704/3CX/reviews/) $30/month Price $350/year 4.3 Features 4.4 4.2 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/158704-242188/3CX-vs-RingCentral-MVP)