# Slack vs Google Workspace: Features and Cost Comparison 2026 | Capterra

> Slack vs Google Workspace: Which team communication tool is right for you? Dive into our detailed comparison of their features, costs, and user experience to make your decision.

Source: https://www.capterra.com/compare/135003-247901/Slack-vs-Google-Workspace

---

# Slack vs Google Workspace Features and Cost Comparison

Last updated March 29th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

SlackGoogle Workspace2/4 selected

[Slack](https://www.capterra.com/p/135003/Slack/)[4.7 (24035)](https://www.capterra.com/p/135003/Slack/reviews/)

[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[4.7 (17470)](https://www.capterra.com/p/247901/Google-Workspace/reviews/)

[## Slack](https://www.capterra.com/p/135003/Slack/)[4.7 (24035)](https://www.capterra.com/p/135003/Slack/reviews/)

[## Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[4.7 (17470)](https://www.capterra.com/p/247901/Google-Workspace/reviews/)

Starting Price

$8.75/month

Starting Price

$8.75/month

Value-for-Money

4.5

Functionality

4.6

Ease of Use

4.6

Customer Service

4.4

Starting Price

$7.00/month

Starting Price

$7.00/month

Value-for-Money

4.6

Functionality

4.6

Ease of Use

4.6

Customer Service

4.3

Reviews Sentiment

Based on [24,035 reviews](https://www.capterra.com/p/135003/Slack/reviews/)

Positive

22,954

Neutral

905

Negative

176

Positive

22,954

Neutral

905

Negative

176

Reviews Sentiment

Based on [17,470 reviews](https://www.capterra.com/p/247901/Google-Workspace/reviews/)

Positive

16,743

Neutral

562

Negative

165

Positive

16,743

Neutral

562

Negative

165

Best for (according to reviews)

-   **Business size**: Small businesses account for 14,709 reviews, representing 61% of feedback, showing widespread use among smaller organizations.
-   **Industry**: Computer software, IT services, and marketing & advertising together contribute 34% of reviews, indicating broad adoption across tech-driven sectors.
-   **Use cases**: Team communication (72%), collaboration (46%), and instant messaging & chat (37%) are the primary uses, highlighting Slack's focus on workplace connectivity.

Best for (according to reviews)

-   **Business size**: Small businesses account for 66% of reviews (11,504), demonstrating broad uptake among this segment compared to enterprises and midsize organizations.
-   **Industry**: Information technology, marketing, and computer software together represent 24% of reviews, indicating notable adoption across tech-driven and creative sectors.
-   **Use cases**: Document management (56%), email management (47%), and file sharing (44%) are frequently cited, reflecting core collaboration and productivity needs.

## Reviewer verdict

Slack

Slack users find it best for real-time team communication and collaboration, appreciating its intuitive chat interface, customizable notifications, and integrations with tools like Google Drive, Jira, Trello, and Asana. Reviewers value its efficient file sharing and the flexibility of its free version for basic needs, though they mention limitations with message history and occasional notification overload.

Google Workspace

Google Workspace users consider it ideal for integrated productivity and collaboration, highlighting its real-time document editing, centralized cloud storage, and strong email management. Reviewers value its seamless integration across apps like Gmail, Drive, and Calendar, and its automation options via Zapier, noting its comprehensive mobile functionality and reasonable pricing for businesses seeking an all-in-one solution.

## Features comparison

When looking at team communication tools like Slack and Google Workspace, price is just one factor to consider. Understanding their features and differences can help determine which one best suits your needs, maximizing efficiency while avoiding unnecessary costs. Here's how they compare in key areas that matter most. \[[1](#source-item-1)\]

Key features rated by users

Features selected based on 52,543 reviews from Team Communication users.  
about the Fit Score methodology.

Fit Score methodology

To calculate the Fit Score, our proprietary methodology factors in the following:

  

-   The importance level for each feature. By default, this is determined by user reviews. They can rate a feature Critical, High, Low, or Not Used.
-   Feedback from real users on how the product performs for each key feature, derived from verified user reviews and ratings.

  

Please note:

  

-   To calculate the Fit Score, the number of reviews for those features and the actual rating carry the same weight. You might see that, in some cases, even though the ratings are the same, we still determine a winner because it had more reviews.
-   If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation.

Slack

90%Fit

High performer

Feature ratings

Real-Time Chat

4.8

Mobile Access

4.7

Alerts/Notifications

4.6

File Sharing

4.6

Google Workspace

87%Fit

Feature ratings

Real-Time Chat

4.6

Mobile Access

4.6

Alerts/Notifications

4.5

File Sharing

4.7

Real-Time Chat

4.8 (1741)

4.6 (240)

Slack users appreciate the immediacy and efficiency of its real-time chat, which they say facilitates quick decision-making and active engagement. They value the intuitive interface and the ability to create channels for specific groups, which they say enhances organized communication. However, some users mention occasional delays in message delivery on mobile devices. Google Workspace users also find real-time chat beneficial for quick and informal communication, highlighting its integration with other tools like Google Meet for improved productivity. They appreciate the ease of use and the reduction in email clutter. Overall, users find Slack's real-time chat efficient for instant communication, while they value Google Workspace for its integration and simplicity.

Mobile Access

4.7 (1945)

4.6 (2098)

Slack users find mobile access crucial for staying connected and maintaining productivity on the go. They appreciate the ability to receive real-time notifications and the seamless synchronization between desktop and mobile apps. However, some users report occasional glitches and delays in message updates. Google Workspace users also value mobile access for its flexibility and convenience, allowing them to manage schedules, collaborate on documents, and join meetings from anywhere. They highlight the user-friendly apps and the ability to work offline. In general, users find Slack's mobile access essential for real-time updates, while they appreciate Google Workspace for its comprehensive mobile functionality.

Alerts/Notifications

4.6 (1202)

4.5 (462)

Slack users appreciate the customizable alerts and notifications, which they say help them stay updated on crucial messages and mentions. They find the integration with desktop and mobile devices convenient, though some users report inconsistencies in receiving notifications. Google Workspace users also value the alerts and notifications for keeping them informed about important updates, meetings, and deadlines. They appreciate the customization options and the integration across devices, though some mention occasional delays. Overall, users find Slack's alerts and notifications helpful for prioritizing responses, while they value Google Workspace for its timely and customizable notifications.

File Sharing

4.6 (1974)

4.7 (2775)

Slack users find file sharing easy and efficient, appreciating the ability to share various file formats quickly within chats and channels. They value the integration with cloud storage services like Google Drive and Dropbox, though some users mention limitations with file size and storage duration. Google Workspace users also find file sharing seamless and secure, highlighting the real-time collaboration and advanced control features. They appreciate the centralized storage in Google Drive and the ability to set permissions for shared files. In summary, users find Slack's file sharing convenient for quick access, while they value Google Workspace for its secure and collaborative file sharing capabilities.

## Pricing comparison

### Starting prices

Slack

$8.75

Per User

(Per Month)

Free Trial

Free Version

[View pricing plans](https://www.capterra.com/p/135003/Slack/pricing/)

Google Workspace

$7.00

Per User

(Per Month)

Free Trial

Free Version

[View pricing plans](https://www.capterra.com/p/247901/Google-Workspace/pricing/)

### Value-for-money analysis

4.5 (24035)

4.6 (17470)

A dive into reviewer perceptions about the value for money of both Slack and Google Workspace demonstrates that Slack reviewers consider it to offer a robust free version with essential features, while Google Workspace reviewers comment on its reasonable pricing and extensive integration with other Google services. Reviewers find Slack's free version sufficient for basic team communication, noting features like message archiving and integration with other tools. They appreciate the flexibility of not paying for every member and the ability to use the software effectively without upgrading. However, some users feel the limitations on message history and advanced features in the free version can be restrictive, and they mention that the paid plans can become expensive for larger teams. When it comes to Google Workspace, reviewers appreciate its seamless integration with other Google services and the scalability for businesses of all sizes. They find the pricing reasonable and value the variety of features included in the plans. However, some users mention that the costs can add up for larger teams or those needing advanced features, and they note limitations in storage and offline functionality in lower-tier plans.

## Integrations

Popular Integrations

Compare available integrations between Slack and Google Workspace.

### Zoom Workplace

Slack

Google Workspace

### Miro

Slack

Google Workspace

### Lucidchart

Slack

Google Workspace

### PagerDuty

Slack

Google Workspace

### Jira

Slack

Google Workspace

### Zapier

Slack

Google Workspace

### Asana

Slack

Google Workspace

### Salesforce Sales Cloud

Slack

Google Workspace

Total Integrations

186

Google Drive

Users mention that integrating Google Drive with Slack facilitates easy file sharing and collaboration, which they say allows for quick access, notifications, and editing permissions directly within Slack.

Jira

Reviewers mention that integrating Jira with Slack helps track development tasks and updates, which they say provides real-time notifications, detailed previews, and efficient communication about ticket changes.

Microsoft Teams

Users report that integrating Microsoft Teams with Slack enhances communication and collaboration, which they note allows for seamless transitions between platforms and improved workflow efficiency.

Trello

Reviewers state that integrating Trello with Slack aids in project management, which they note allows for real-time notifications, task tracking, and easy access to Trello boards and cards.

Asana

Users say that integrating Asana with Slack improves task management and team collaboration, which they indicate provides instant notifications, task updates, and the ability to add tasks directly from Slack.

Slack Integrations (186)

-   [5pm](https://www.capterra.com/p/80769/5pm/)
-   [absence.io](https://www.capterra.com/p/153192/absence-io/)
-   [Aha!](https://www.capterra.com/p/144020/Aha/)
-   [Airbrake](https://www.capterra.com/p/160492/Airbrake/)
-   [Aircall](https://www.capterra.com/p/184709/Aircall/)
-   [Airtable](https://www.capterra.com/p/146652/Airtable/)
-   [Amplitude](https://www.capterra.com/p/158741/Amplitude/)
-   [Any.do](https://www.capterra.com/p/173614/Any-do/)
-   [AppSignal](https://www.capterra.com/p/173947/AppSignal/)
-   [Asana](https://www.capterra.com/p/184581/Asana-PM/)
-   [Assembla](https://www.capterra.com/p/112631/Assembla/)
-   [Automile](https://www.capterra.com/p/146571/Automile/)
-   [Azuqua](https://www.capterra.com/p/136073/Azuqua/)
-   [AzureDesk](https://www.capterra.com/p/151394/AzureDesk/)
-   [Baremetrics](https://www.capterra.com/p/181846/Baremetrics/)
-   [Beanstalk](https://www.capterra.com/p/212834/Beanstalk/)
-   [Betterworks](https://www.capterra.com/p/157070/BetterWorks/)
-   [BigTime](https://www.capterra.com/p/131076/BigTime/)
-   [Bitbucket](https://www.capterra.com/p/233341/Bitbucket/)
-   [Bitium](https://www.capterra.com/p/133412/Bitium/)
-   [Blitz](https://www.capterra.com/p/104133/Blitz/)
-   [Bonusly](https://www.capterra.com/p/167338/Bonusly/)
-   [Box](https://www.capterra.com/p/148766/Box/)
-   [Brand24](https://www.capterra.com/p/149054/Brand24/)
-   [Breezy](https://www.capterra.com/p/141702/Breezy-HR/)
-   [BugSnag](https://www.capterra.com/p/265817/Bugsnag/)
-   [Calamari](https://www.capterra.com/p/141217/Calamari/)
-   [Callmaker](https://www.capterra.com/p/152121/Callmaker/)
-   [CallPage](https://www.capterra.com/p/153696/CallPage/)
-   [CATS](https://www.capterra.com/p/45814/CATS/)
-   [Cayzu](https://www.capterra.com/p/134057/Cayzu/)
-   [Chartbeat](https://www.capterra.com/p/242138/Chartbeat/)
-   [Checkfront](https://www.capterra.com/p/99249/Checkfront/)
-   [CheckMarket](https://www.capterra.com/p/134813/CheckMarket/)
-   [CircleCI](https://www.capterra.com/p/150380/CircleCI/)
-   [ClearSlide](https://www.capterra.com/p/136444/ClearSlide/)
-   [ClickMeeting](https://www.capterra.com/p/157063/ClickMeeting/)
-   [ClickUp](https://www.capterra.com/p/158833/ClickUp/)
-   [ClockIt](https://www.capterra.com/p/151635/ClockIt/)
-   [Confluence](https://www.capterra.com/p/136446/Confluence/)
-   [Continu](https://www.capterra.com/p/155460/Continu/)
-   [Copper](https://www.capterra.com/p/141642/Copper/)
-   [Crashlytics](https://www.capterra.com/p/213147/Crashlytics/)
-   [Databox](https://www.capterra.com/p/154024/Databox/)
-   [Datadog](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/)
-   [Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)
-   [Dropbox Sign](https://www.capterra.com/p/144797/HelloSign/)
-   [Egnyte](https://www.capterra.com/p/159288/Egnyte/)
-   [Envoy](https://www.capterra.com/p/143721/Envoy/)
-   [Favro](https://www.capterra.com/p/151667/Favro/)
-   [Figma](https://www.capterra.com/p/175027/Figma/)
-   [Flow](https://www.capterra.com/p/150388/Flow/)
-   [FlowVella](https://www.capterra.com/p/141285/FlowVella/)
-   [Freshdesk](https://www.capterra.com/p/124981/Freshdesk/)
-   [Freshservice](https://www.capterra.com/p/132997/Freshservice/)
-   [Front](https://www.capterra.com/p/132901/Front/)
-   [Geekbot](https://www.capterra.com/p/148076/geekbot/)
-   [GetResponse](https://www.capterra.com/p/153948/GetResponse/)
-   [GitHub](https://www.capterra.com/p/129067/GitHub/)
-   [GitLab](https://www.capterra.com/p/159806/GitLab/)
-   [Gmail](https://www.capterra.com/p/202338/Gmail/)
-   [GoCo](https://www.capterra.com/p/149545/GoCo/)
-   [Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)
-   [Google Docs](https://www.capterra.com/p/160756/Google-Docs/)
-   [Google Drive](https://www.capterra.com/p/161425/Drive/)
-   [Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)
-   [Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)
-   [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)
-   [GoTo Meeting](https://www.capterra.com/p/163332/GoToMeeting/)
-   [Greenhouse](https://www.capterra.com/p/133100/Greenhouse/)
-   [Groove](https://www.capterra.com/p/143005/Groove/)
-   [HaloPSA](https://www.capterra.com/p/20971/HaloPSA/)
-   [HappyFox Chat](https://www.capterra.com/p/122234/HappyFox-Chat/)
-   [HappyFox Help Desk](https://www.capterra.com/p/83211/HappyFox/)
-   [Help Scout](https://www.capterra.com/p/136909/Help-Scout/)
-   [Hive](https://www.capterra.com/p/150991/Hive/)
-   [Hoopla](https://www.capterra.com/p/140439/Hoopla/)
-   [Hootsuite](https://www.capterra.com/p/121701/HootSuite/)
-   [HotGloo](https://www.capterra.com/p/145710/HotGloo/)
-   [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)
-   [HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)
-   [IFTTT](https://www.capterra.com/p/186695/IFTTT/)
-   [Insightly](https://www.capterra.com/p/130671/Insightly/)
-   [Intercom](https://www.capterra.com/p/134347/Intercom/)
-   [Intervals](https://www.capterra.com/p/68588/Intervals/)
-   [ITM Platform](https://www.capterra.com/p/147990/ITM-Platform/)
-   [Jira](https://www.capterra.com/p/19319/JIRA/)
-   [JIRA Service Management](https://www.capterra.com/p/227102/JIRA-Service-Management/)
-   [Kixie PowerCall](https://www.capterra.com/p/135636/Kixie-PowerCall/)
-   [Kudos](https://www.capterra.com/p/140423/Kudos/)
-   [Kyber](https://www.capterra.com/p/178703/Kyber/)
-   [Lattice](https://www.capterra.com/p/151676/Lattice/)
-   [LeadDyno](https://www.capterra.com/p/145778/LeadDyno/)
-   [Lessonly](https://www.capterra.com/p/140809/Lessonly/)
-   [Lever](https://www.capterra.com/p/142452/Lever/)
-   [Librato](https://www.capterra.com/p/147950/Librato/)
-   [Lime Connect](https://www.capterra.com/p/131558/Userlike-Live-Chat/)
-   [LiveAgent](https://www.capterra.com/p/102188/LiveAgent/)
-   [Localize](https://www.capterra.com/p/186742/Localize/)
-   [Locowise](https://www.capterra.com/p/190252/LocoWise/)
-   [Lucidchart](https://www.capterra.com/p/146136/Lucidchart/)
-   [Mailchimp](https://www.capterra.com/p/110228/MailChimp/)
-   [Mailjet](https://www.capterra.com/p/130105/Mailjet/)
-   [MeisterTask](https://www.capterra.com/p/139990/MeisterTask/)
-   [Mention](https://www.capterra.com/p/149705/Mention/)
-   [Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)
-   [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)
-   [Microsoft To Do](https://www.capterra.com/p/227173/Wunderlist/)
-   [Miro](https://www.capterra.com/p/128955/Miro/)
-   [monday.com](https://www.capterra.com/p/147657/monday-com/)
-   [MVISION Cloud](https://www.capterra.com/p/185947/MVISION-Cloud/)
-   [Nagios XI](https://www.capterra.com/p/152793/Nagios-XI/)
-   [New Relic](https://www.capterra.com/p/118128/New-Relic/)
-   [Notion](https://www.capterra.com/p/186596/Notion/)
-   [Okta](https://www.capterra.com/p/119653/Okta/)
-   [OneDrive](https://www.capterra.com/p/161304/OneDrive/)
-   [OpsGenie](https://www.capterra.com/p/170236/OpsGenie/)
-   [Ortto](https://www.capterra.com/p/131879/Autopilot/)
-   [PagerDuty](https://www.capterra.com/p/125693/PagerDuty/)
-   [Papertrail](https://www.capterra.com/p/180057/Papertrail/)
-   [PayPal](https://www.capterra.com/p/207944/PayPal/)
-   [Pingdom](https://www.capterra.com/p/131928/Pingdom/)
-   [Pivotal Tracker](https://www.capterra.com/p/227356/Pivotal-Tracker/)
-   [Polly](https://www.capterra.com/p/220058/Polly/)
-   [PractiTest](https://www.capterra.com/p/108312/PractiTest/)
-   [Procurify](https://www.capterra.com/p/129758/Procurify/)
-   [ProdPad](https://www.capterra.com/p/137028/ProdPad/)
-   [ProductPlan](https://www.capterra.com/p/145894/ProductPlan/)
-   [Pulseway](https://www.capterra.com/p/141792/Pulseway/)
-   [Quip](https://www.capterra.com/p/151651/Quip/)
-   [Qwilr](https://www.capterra.com/p/143254/Qwilr/)
-   [Rainforest](https://www.capterra.com/p/259726/Rainforest/)
-   [Raven Tools](https://www.capterra.com/p/121696/Raven-Tools/)
-   [Raygun](https://www.capterra.com/p/159822/Raygun/)
-   [Re:amaze](https://www.capterra.com/p/132952/Reamaze/)
-   [Redbooth](https://www.capterra.com/p/114953/Redbooth/)
-   [Repuso](https://www.capterra.com/p/213913/Repuso/)
-   [Rollbar](https://www.capterra.com/p/158230/Rollbar/)
-   [Sage HR](https://www.capterra.com/p/128705/SageHR/)
-   [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)
-   [SatisMeter](https://www.capterra.com/p/153175/SatisMeter/)
-   [SendPulse](https://www.capterra.com/p/146369/SendPulse/)
-   [Sentry](https://www.capterra.com/p/165426/Sentry/)
-   [Setmore](https://www.capterra.com/p/122035/SetMore/)
-   [Sisense](https://www.capterra.com/p/86955/Sisense/)
-   [Small Improvements](https://www.capterra.com/p/121088/Small-Improvements/)
-   [smartQ](https://www.capterra.com/p/181723/smartQ/)
-   [SnapComms](https://www.capterra.com/p/150815/SnapComms-Communications-Software/)
-   [SolarWinds Service Desk](https://www.capterra.com/p/129478/Solarwinds-Service-Desk/)
-   [Spinify](https://www.capterra.com/p/155500/Spinify/)
-   [Stripe](https://www.capterra.com/p/123889/Stripe/)
-   [SupportBee](https://www.capterra.com/p/132028/SupportBee/)
-   [SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)
-   [Talkdesk](https://www.capterra.com/p/132852/Talkdesk/)
-   [Tellent Recruitee](https://www.capterra.com/p/140650/Recruitee/)
-   [Time Doctor](https://www.capterra.com/p/129984/Time-Doctor/)
-   [TimeCamp](https://www.capterra.com/p/129847/TimeCamp/)
-   [TINT](https://www.capterra.com/p/178705/TINT/)
-   [Todoist](https://www.capterra.com/p/149339/Todoist-for-Business/)
-   [Toggl Plan](https://www.capterra.com/p/140685/Teamweek/)
-   [Trakstar Hire](https://www.capterra.com/p/111908/Recruiterbox/)
-   [Trello](https://www.capterra.com/p/211559/Trello/)
-   [TriNet HR Plus](https://www.capterra.com/p/133019/Zenefits/)
-   [truDigital](https://www.capterra.com/p/133995/truDigital-Signage/)
-   [Twine](https://www.capterra.com/p/147750/Twine/)
-   [Twitter/X](https://www.capterra.com/p/214056/Twitter/)
-   [UpKeep](https://www.capterra.com/p/145635/UpKeep/)
-   [UpRaise](https://www.capterra.com/p/159913/UpRaise/)
-   [Usersnap](https://www.capterra.com/p/135579/Usersnap/)
-   [VibeCatch](https://www.capterra.com/p/146371/VibeCatch/)
-   [Vigil](https://www.capterra.com/p/178706/Vigil/)
-   [Webex Suite](https://www.capterra.com/p/237272/Webex/)
-   [WebHR](https://www.capterra.com/p/118042/WebHR/)
-   [Wishpond](https://www.capterra.com/p/145745/Wishpond/)
-   [Woopra](https://www.capterra.com/p/155465/Woopra/)
-   [WorkRamp](https://www.capterra.com/p/154061/WorkRamp/)
-   [XM for Strategy & Research](https://www.capterra.com/p/72396/Strategy-and-Research/)
-   [Zapier](https://www.capterra.com/p/130182/Zapier/)
-   [Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)
-   [Zoho Billing](https://www.capterra.com/p/231293/Zoho-Subscriptions/)
-   [Zoho Books](https://www.capterra.com/p/163115/Zoho-Books/)
-   [Zoho Expense](https://www.capterra.com/p/142384/Zoho-Expense/)
-   [Zoho Inventory](https://www.capterra.com/p/146241/Zoho-Inventory/)
-   [Zoho Invoice](https://www.capterra.com/p/163114/Zoho-Invoice/)
-   [Zoho Projects](https://www.capterra.com/p/169455/Zoho-Projects/)
-   [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)

Total Integrations

37

Zapier

Reviewers mention that they use Zapier to automate tasks in Google Workspace, citing that it helps with updating spreadsheets, sending automated emails, and integrating various services efficiently.

Google Workspace Integrations (37)

-   [Adobe Acrobat Reader](https://www.capterra.com/p/170833/Acrobat-Reader-DC/)
-   [Adobe Workfront](https://www.capterra.com/p/268205/Adobe-Workfront/)
-   [AODocs Document Management](https://www.capterra.com/p/148529/AODocs-Document-Management/)
-   [Asana](https://www.capterra.com/p/184581/Asana-PM/)
-   [Calendly](https://www.capterra.com/p/148036/Calendly/)
-   [Canva](https://www.capterra.com/p/168956/Canva/)
-   [ClickUp](https://www.capterra.com/p/158833/ClickUp/)
-   [Confluence](https://www.capterra.com/p/136446/Confluence/)
-   [Figma](https://www.capterra.com/p/175027/Figma/)
-   [Gmail](https://www.capterra.com/p/202338/Gmail/)
-   [Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)
-   [Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)
-   [Google Docs](https://www.capterra.com/p/160756/Google-Docs/)
-   [Google Drive](https://www.capterra.com/p/161425/Drive/)
-   [Google Forms](https://www.capterra.com/p/176571/Google-Forms/)
-   [Google Maps](https://www.capterra.com/p/227511/Google-Maps/)
-   [Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)
-   [Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)
-   [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)
-   [IFTTT](https://www.capterra.com/p/186695/IFTTT/)
-   [Jira](https://www.capterra.com/p/19319/JIRA/)
-   [Loom](https://www.capterra.com/p/191187/Loom/)
-   [Lucidchart](https://www.capterra.com/p/146136/Lucidchart/)
-   [Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)
-   [Microsoft Excel](https://www.capterra.com/p/176574/Excel/)
-   [Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)
-   [Microsoft Word](https://www.capterra.com/p/227146/Microsoft-Word/)
-   [Miro](https://www.capterra.com/p/128955/Miro/)
-   [Notion](https://www.capterra.com/p/186596/Notion/)
-   [PagerDuty](https://www.capterra.com/p/125693/PagerDuty/)
-   [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)
-   [Signeasy](https://www.capterra.com/p/145175/Signeasy/)
-   [Slack](https://www.capterra.com/p/135003/Slack/)
-   [Tableau](https://www.capterra.com/p/208764/Tableau/)
-   [Trello](https://www.capterra.com/p/211559/Trello/)
-   [Zapier](https://www.capterra.com/p/130182/Zapier/)
-   [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)

For each product, we show you the most common integrations according to our user reviews and analyze themes in what reviewers say to highlight what you need to know.

## How does the user experience compare on Slack vs Google Workspace?

### Overall rating

4.7 (24035)

4.7 (17470)

### User interface

Slack

Google Workspace

### Customer service and support

Slack

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live rep)

Chat

Google Workspace

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live rep)

Chat

## What users say about the pros and cons of Slack vs Google Workspace

Slack and Google Workspace are two options for team communication software users to meet their business needs. Both products have been reviewed on Capterra. Check out what real users say about Slack vs Google Workspace to find the best fit for you. Users appreciate Slack for its effective team communication, noting features like instant messaging, channels, and integration with other tools, which streamline business processes. They also value its team collaboration capabilities, highlighting real-time updates, file sharing, and task automation. Meanwhile, Google Workspace users praise its team collaboration tools, particularly real-time editing in Docs and Sheets, and seamless integration across apps like Gmail, Drive, and Calendar. They also commend its email management, citing robust organization features and integration with other Google services, and document sharing, emphasizing real-time editing and cloud storage. As for the cons, Slack users mention issues with messaging, such as limited message history in the free version and lack of read receipts. They also find notifications overwhelming and the pricing expensive. Meanwhile, Google Workspace users note its high pricing for larger teams and limited advanced features. They also experience occasional difficulties with document editing, such as formatting issues with Microsoft documents, and find user administration complex for non-IT professionals. \[[2](#source-item-2)\]

Pros

Slack

JN

Jon N

Technology DirectorDesign, 51 - 200 employeesUsed the software for: More than 2 years.

“We using it for DM's, group chat and project discussion and also allows us to easily share files with each other and we have confgured a number of connected apps and workflows.“

November 20, 2025

TM

Tristan M

EngineeringComputer Hardware, 2 - 10 employeesUsed the software for: Less than 6 months.

“It enhances productivity with app integrations, automated workflows for repetitive tasks, robust search capabilities, and quick options for calls and file sharing, ultimately speeding up collaboration.“

January 15, 2026

Google Workspace

HB

Holly B

Account managerBroadcast Media, 51 - 200 employeesUsed the software for: 1-2 years.

“I check my google emails quickly and respond timely using my AI tool to craft a response and schedule next steps video meetings and sent saved documents from my google drive.“

February 10, 2026

CM

Claire M

Regulatory EngineerMedical Devices, 11 - 50 employeesUsed the software for: More than 2 years.

“I use lots of Google Applications and I like how they all connect - my favorite feature is that Google Calendar will automatically automatically create an event when I receive an email with a reservation or appointment.“

December 31, 2025

Cons

Slack

Maxwell P

General ManagerHospitality, 11 - 50 employeesUsed the software for: I used a free trial.

“Also the free version hides message history after a certain period which can be frustrating if you need to reference something from a few months ago and have not upgraded yet.“

December 9, 2025

Saleem B

Training and Development ManagerNon-Profit Organization Management, 51 - 200 employeesUsed the software for: 1-2 years.

“The free subscription of slack lacks customer support, you can only access the Slack Help Center for troubleshooting issues.“

December 7, 2025

Google Workspace

Tom L

Marketing ManagerFood & Beverages, 11 - 50 employeesUsed the software for: More than 2 years.

“The amount of tech support we needed with outgoing and incoming server issues, loss of emails and the mess we made whenever we had to set up a new compuyter and transfer over the employees previous data file. “

February 6, 2026

Bradley W

DirectorManagement Consulting, Self-employedUsed the software for: 1-2 years.

“The email client feels clumsy when compare to Microsoft Outlook desktop, with limited lists of email's displayed within a single view, making multi-select of thousands of message more tedious than it ought to be.“

January 12, 2026

* * *

Sources

1.  Our research team identified features from vendor websites based on their analysis of what users find valuable or expect from team communication software. This list is not exhaustive. For additional features, refer to the vendor’s website.
    
2.  Review excerpts are passages extracted from longer reviews written by verified reviewers. We obtain these excerpts by applying an algorithm that considers factors including, but not limited to, length, topic coverage, and thematic relevance. Excerpts are evaluated for positive or negative sentiment and receive a sentiment score. They represent user opinion and do not represent the views of, nor constitute, an endorsement by Capterra or its affiliates. Excerpts are not edited for clarity or grammar.
    

* * *

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