# Compare Process Street vs Lucidchart 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Lucidchart and Process Street based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/135004-146136/Process-Street-vs-Lucidchart --- # Lucidchart vs Process Street Features and Cost Comparison Last updated April 15th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: LucidchartProcess Street2/4 selected [Lucidchart](https://www.capterra.com/p/146136/Lucidchart/)[4.5 (2,254)](https://www.capterra.com/p/146136/Lucidchart/reviews/) [Process Street](https://www.capterra.com/p/135004/Process-Street/)[4.7 (652)](https://www.capterra.com/p/135004/Process-Street/reviews/) [## Lucidchart](https://www.capterra.com/p/146136/Lucidchart/)[4.5 (2,254)](https://www.capterra.com/p/146136/Lucidchart/reviews/) Starting Price $9.00/month Value-for-Money 4.4 Functionality 4.4 Ease of Use 4.4 Customer Service 4.3 Reviews Sentiment Based on [2,254 reviews](#user-reviews) Positive 2,135 Neutral 94 Negative 25 [## Process Street](https://www.capterra.com/p/135004/Process-Street/)[4.7 (652)](https://www.capterra.com/p/135004/Process-Street/reviews/) Starting Price Contact vendor Value-for-Money 4.6 Functionality 4.5 Ease of Use 4.6 Customer Service 4.7 Reviews Sentiment Based on [652 reviews](#user-reviews) Positive 628 Neutral 18 Negative 6 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 9,150 reviews from workflow management software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology \--%Fit Missing features Feature ratings Customizable Reports NA Task Management NA Commenting/Notes 4.2 Customizable Fields NA Real-Time Data 4.4 81%Fit Not enough reviews Feature ratings Customizable Reports 5.0 Task Management 4.7 Commenting/Notes 3.5 Customizable Fields 5.0 Real-Time Data 5.0 User satisfaction User satisfaction 4.5 User reviews[2,254](https://www.capterra.com/p/146136/Lucidchart/reviews/) Ease of use 4.4 Functionality 4.4 Value for money 4.4 Customer support 4.3 User satisfaction 4.7 User reviews[652](https://www.capterra.com/p/135004/Process-Street/reviews/) Ease of use 4.6 Functionality 4.5 Value for money 4.6 Customer support 4.7 Price starts from Price starts from $9Flat Rate, Per Month - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Lucidchart is used by engineering teams, project managers, product and UX designers, IT professionals, operations staff, HR departments, finance teams, executives, and sales and marketing personnel. Best for Process Street is designed for mid-market and enterprise teams in regulated industries such as finance, technology, and manufacturing that assists with execution, compliance, and audit readiness. ## User reviews Pros & cons BK Blerta K. Language Instructor > "The user friendliness in relation to the template library is superb and our instructors are able to quickly create beautiful sentence structure trees and..." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7119703) BK Blerta K. Language Instructor > "The higher price groups provide bad value to money to use certain education templates and tracing the changes and versions of the collaborative diagrams..." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7119703) BY Brian Y. Visa Consulting Specialist > "The templates in-built, linkable diagrams and the comment option ensure that the lawyers, clients and operational staff are always on track without having..." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7057710) DL Drew L. SR SYS Administrator > "They have a really frustrating licensing structure, where many features are only available for enterprise plans - this isnt always feasible when you have a..." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7131649) Annpurna S. Marketing Data Ops Lead > "From an Anaplan and Data Operations perspective, it’s extremely helpful for mapping account hierarchies, data flows between systems (Salesforce, enrichment..." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7088302) Abdennour B. Final Year Computer Science Engineering Student > "it has a grid , snapping ,layers.. although to be technically pricise ,lucidchart is better for production in theory , but it can be a failure in practice..." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7126638) Abdennour B. Final Year Computer Science Engineering Student > "Draw.io is a functional utility , while lucidchart is a premium SaaS Platform , it is for users who need a lightweight ,cost free tool that works offline..." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7126638) François P. CTO > "Their customer retention people are aggravating to deal with while trying to close the account and be reimbursed for services not used." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7086034) LW Laura W. Marketing Coordinator > "The template library is rich and it can be used to visualize complicated event processes fast so that the whole team can easily interpret the plan." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7096081) SK Sandeep K. Technical Architect > "UML is not fully compatible. Whenever a new UML diagram needs to be built , it does not support all the syntax , which is very much painful experience." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6856097) Abdennour B. Final Year Computer Science Engineering Student > "The massive pre-built templates is a lifesaver (you dont have to build data pipelines or state machines from absolute scratch . where the platform shines is..." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7126638) Abdennour B. Final Year Computer Science Engineering Student > "you havent re-planned the layout , you spend more time fixing " line spaghetti" than thinking about the engineering." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7126638) Annpurna S. Marketing Data Ops Lead > "From an Anaplan and Data Operations standpoint, it helps bridge the gap between technical and non-technical teams by making workflows and dependencies easy..." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7088302) CH Chloe H. Fractional COO > "Sometimes I felt limited by the way the shapes are able to be edited and there are issues with requiring guest users to create accounts... slowing down the..." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6577027) IS Ignacio S. Real Estate Agent > "Users like Lucidchart's wide library of templates and straightforward design capabilities enjoy how quick and easy it is to quickly create customized..." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7019920) Christopher R. Manager of Mobile Development > "Lucid charts is a bulky, poor interface, that is is hard to use." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7146611) MM Manuela M. Interior Designer > "Lucidchart has a great collection of shapes and other diagramming tools making ot possible to create visualization diagrams for any process despite their..." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6840029) VR Verified Reviewer Salesforce Application Administrator > "Not sure if it was browser related, but navigation of click & drag instead of scrolling gets tedious on larger diagrams" [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7000960) SM Sakshi M. Digital Marketing Specialist > "The template library will reduce the amount of time spent setting up and the design output will appear professional even without design knowledge." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7138901) IB Iordan B. Technical Program Manager > "The search option didn't seem to work where I was looking for say a specific visual with text" [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6830191) JM Jack M. Finance Associate > "It’s intuitive — you can include and move around shapes, adjust layouts quickly, and it feels smooth. Plus, working with others is easily done since..." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6865490) VR Verified Reviewer Senior Staff Software Development Engineer > "Dragging the edges of object, or getting the arrows to connect properly, can also be tricky." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6864742) BY Brian Y. Visa Consulting Specialist > "I like the way Lucidchart enables me to draw process flow of visas in a fast manner." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7057710) VR Verified Reviewer PhD researcher > "Also, i have noticed that the performance can slow down with larger or more complex diagrams, which can be a bit frustrating and impact productivity." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6390073) Alexa R. Brand Growth Intern > "It was the best platform to combine creative and analytical thinking into organized and structured templates that make my work easier to manage and present!" [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6865239) BS Breezy S. Program Manager > "Double clicks to access a spelling error to allow for correction is sometimes clunky. " [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6864611) PP Prachi P. Senior Manager > "Excellent for basic diagramming, and the integration with Confluence makes it very useful for creating comprehensive documentation." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7100145) Abdennour B. Final Year Computer Science Engineering Student > "it is the least bad option for visual documentation." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7126638) Annpurna S. Marketing Data Ops Lead > "This has been especially valuable when aligning with stakeholders, onboarding new team members, and explaining technical concepts to non-technical partners." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7088302) GP Gerald P. Sr. Salesforce Developer > "I don't love the auto-included conditional rules that come in on the templates." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6829664) YS Yatharth S. DevOps Engineer > "I especially appreciated the wide range of pre-built templates and drag-and-drop elements you have on stack, that makes diagramming quick and efficient." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6835150) NP Nicolas P. Cloud Engineer > "At first the UI for the folders it's a bit confusing, it gets some getting used to." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6858441) Annpurna S. Marketing Data Ops Lead > "What we liked most about Lucidchart is how easily it allows us to visualize complex systems and processes." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7088302) OT Olivia T. Student > "It felt like I could only make 3 diagrams at a time and there's a limit to how many shapes I can use." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6793195) Kevin J. Operations Project Coordinator > "Lucidchart offers enhanced data security features which help us to securely work on our data when creating diagrams." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6840818) JM Jack M. Finance Associate > "It can be hard to handle large layouts as cleanly as I'd like." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6865490) ES Elamathi S. Software Development Engineer II > "I'd like that we can collaborate and add both the design systems and the flows in one place so that we can work out a feature/epic in one place." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6829601) Abdennour B. Final Year Computer Science Engineering Student > "it is frustrating to have the software become the bottleneck of your thought process ..." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7126638) VR Verified Reviewer Customer Success > "Being able to have a colleague jump into a diagram I was building and edit it live saved a lot of back-and-forth." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7147704) LH Liam H. HR Onboarding Advisor > "Sometimes I feel it can be a little bit fiddley to use the product like when inserting lines, I'd need to zoom in to get them where I wanted them" [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6487347) PS Pereira S. Informatics Engineer > "In addition to the incredible diagramming capabilities, LucidChart has also integrated with AI to allow us create complex systems and visualise databases,..." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6686046) SN Surya N. Solutions Architect > "It unnecessarily puts bends in the connectors. " [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6851310) VR Verified Reviewer Sales Tools Optimization Specialist > "It allows me to create really robust process maps, that's my main use case for that. Since I learned how to use it, every time I talk to with somebody about..." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6557051) GT Gary T. Solutions Architect > "Large, complex diagrams can sometimes cause lag or slow performance, especially multiple users are working on them." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6752331) VR Verified Reviewer Customer Success > "Lucidchart gave those visuals a level of polish and clarity that made them actually useful in meetings and presentations." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7147704) DB Dennis B. HR Manager > "The free plan is very limited, which makes it hard to get much done without upgrading." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6858880) VR Verified Reviewer Senior Frontend Engineer. > "It is web browser based, which enables me use it for my diagramming needs on any desktop device without first installing software." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6591870) ER Eduardo R. Staff Product Manager > "Sometimes can be hard to find what you need, especially if you have too many charts." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6837620) AB Abhishek B. Principal Developer > "The ability to link diagrams to external data sources like Google Sheets and Excel is a powerful feature." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6829761) CB Charlie B. Senior Consultant > "A bit difficult to integrate into other platforms." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6840485) FY Faz Y. EMEA Product Manager > "We replaced diagrams.co with Lucid chart because of it's greater range of features and team collab was superior." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7082137) VR Verified Reviewer PhD researcher > "one area that I think could be improved is the user interface because at some times it feels cluttered and overwhelming." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6390073) VR Verified Reviewer Alignment Director > "The bests part are it being a cloud platform with excellent response, robust features, and the ability to share/embed." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6829598) KK Kate K. CRM Consultant > "I always accidentally click it instead of the shape library." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6840573) PS Pereira S. Informatics Engineer > "This platform support a wide range of diagrams and thus allow us to create technical and complex diagrams such as network diagrams , mind maps and process..." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6686046) SM Sean M. Client Lead > "Could be a user error, but several of us on my team are interrupted by navigating away and then trying to come back to it." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6330324) VM Valentina M. Sales and Marketing Manager > "With Lucidchart, we no longer do things blindly but instead, we create clear visual diagrams that help us to see what we are doing and how we are planning..." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6853819) BB Brian B. Software developer > "some features and options are hidden in menus or completely unavailable" [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6754048) PS Pereira S. Informatics Engineer > "I love that it is cloud based hence allow us to create, edit and visualize diagrams from anywhere using any device that is connected to the internet." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6686046) MA Mohammad A. Consultant > "Sometimes the chart becomes too bulky and quite difficult to manage." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6763812) MC Melody C. Software Engineer > "Creating blocks, editing text, and customizing the visualization of charts is very intuitive." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6835485) RN Ram N. Software Engineer > "Lucidchart icons are sometimes difficult to navigate." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6322802) Chuck K. Software Engineer > "Lucid has a lot of flexibility, offers a wide variety of shapes to use, and makes it easy to quickly create a variety of charts and diagrams." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6881685) AG Alex G. Software Support > "Some functionality isn't available and pricing isn't favorable." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6422019) PS Pereira S. Informatics Engineer > "LucidChart enable us to collaborate on realtime which enable us to work on projects collectively without any hitches or regardless of our locations." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6686046) SM Salina M. Director > "The costs of the paid version/ It was not value for money for the amount of charts i was making" [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6582495) DB Dennis B. HR Manager > "I’ve been using Lucidchart to create flowcharts, process maps, and org charts, and it’s been a huge time-saver." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6858880) SR Sam R. Business and Data Analyst > "However, it's user experience can be made frustrating when trying to do some simple diagram tasks." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6461472) FA Frank A. On Site Technician > "When designing network maps for the first time it didn't take me long to find out how to get new icons and my first one finished in under 2 hours." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6838846) BG Bekee G. Developer, Consultant > "I am trying to remember if it has templates to kickstart a project, but I found the implementation of creating unique wireframes/screens to be cumbersome..." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6267902) AH Aaron H. Sales and Inventory Analyst > "Allows me to document processes and share with the team to properly divide roles by customers on our team, which has been huge!" [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6449248) AT Aleksandra T. Designer > "they blatantly lie about the price on their services and they are impossible to cancel." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6811111) VR Verified Reviewer Data Scientist > "I can jump in, sketch out a system or flowchart in minutes, and share it with my team without any friction." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6869411) OT Olivia T. Student > "The free version of Lucidchart is very limiting." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6793195) MM Manuela M. Interior Designer > "As an Interior Designer, Lucidchart's powerful diagramming features has given me the most successful experience when creating diagrams." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6840029) VR Verified Reviewer Compliance Specialist > "The slide creation feature is a little clunky and can be frustrating when trying to edit and add to the stuff already there." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___4955507) VM Valentina M. Sales and Marketing Manager > "Lucidchart has a drag and drop diagramming editor which makes it effortless to build diagrams." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6853819) LM Lorena M. BD Manager > "Unfortunately, for few months I forgot to cancel my subscription. Once I had cancelled my subscription, I thought that was the end of charges to my card...." [See full review](https://www.capterra.com/p/146136/Lucidchart/#SoftwareAdvice___4905073) VR Verified Reviewer Admin > "The collaboration features are especially helpful for teams, and the interface is clean and intuitive." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7147531) AT Aleksandra T. Designer > "I cannot rely on the company that rips its customers." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6811111) [View Reviews](https://www.capterra.com/p/146136/Lucidchart/reviews/) JS Josh S. IT Coordinator > "A great tool for our team to onboard and offboard staff; this tool allows us to keep track of tasks needed too be done for workstation and..." [See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___6816730) DG Danielle G. Actuarial assistant > "I don't like that I can edit someone elses tasks (usually done by mistake), but I'd like to be able to take tasks from others and then complete..." [See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___7099348) SN Soumya N. Senior Software Developer > "It makes tracking complex workflows much simpler and ensures that nothing falls through the cracks during our daily operations." [See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___7107892) TS Tamara S. Procurement Officer > "I'm not sure if the workflows are defaulted or if our developer has created them based on their understanding of the processes we follow, but I..." [See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___7090345) TS Tamara S. Procurement Officer > "I really appreciate the reminders embedded within each workflow as it helps keep me organized and my files consistent and complete." [See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___7090345) CF Caroline F. Attorney > "Right now, we still have people emailing instead of using the comments, and I have to download/ upload email messages into the comments." [See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___6722343) Chris J. CTO > "Being able to build checklists with conditional logic, approval steps and due dates means nothing gets missed." [See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___7060811) RH Rhys H. Executive > "Being able to schedule Monthly schedules for week days only is a bit of an issue along with numbers starting with 0 don't work with validations..." [See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___4643359) SP Sharon P. COO > "I have asked for help several times via chat, and I have always been answered that day via email, or they have given me a link to schedule time..." [See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___7100732) CH Christopher H. Data Analyst > "It auto hides some things which sometimes I didn't want hidden and it took a while to diagnose.batch deletion of completed runs would be great." [See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___4361048) YB Yelissa B. Marketing Specialist > "With its capacity for automation, real-time monitoring and integration with other tools, this platform has become an indispensable ally to..." [See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___6407167) BS Boyang S. Junior Data Integration Developer > "The only issue I have with Process Street is that it can be a bit slow when it comes to loading." [See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___4744970) IG India G. Programme Support > "My overall experience with Process Street is that it is a invaluable service that we use for our job, and without it we would struggle alot to..." [See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___7064238) VR Verified Reviewer Founder > "There is a learning curve involved with the tool which can be a bit overwhelming for the user in many cases." [See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___3855932) DG Danielle G. Actuarial assistant > "It is easy to go back and edit our case so that appropriate tasks are triggered for different department members to complete." [See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___7099348) Sonya R. UX Designer > "Some of the advanced features are a bit confusing and takes some extra work to understand." [See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___4439981) IG India G. Programme Support > "Process Street makes keeping all of our information for all of our clients in one place so easy." [See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___7064238) JS Joseph S. Senior Financial Analyst > "It can be difficult to switch between workflows." [See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___4744112) SP Sharon P. COO > "Process Street enables us to maintain consistent customer service." [See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___7100732) HM Helen M. Human Resources Manager > "The coding can be a bit confusing but I am not involved with set up" [See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___4678202) EV Elsie V. Onboarding Specialist > "Ease of use, endless possibilities to create & update SOP processes, Fun to use, Easy to update, great customer service, makes work & processes..." [See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___7108530) KB Kristeen B. owner > "The interface is a bit confusing." [See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___4359455) YB Yelissa B. Marketing Specialist > "I like Process Street because it allows you to automate repetitive tasks, which saves time and reduces errors." [See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___6407167) VaShonda S. Project Manager > "Not being able to insert a table into the text; version control to see exactly what changes were made..." [See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___3205142) JF Jade F. Accounting Manager > "Then being able to schedule these tasks for completion is amazing. " [See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___7073228) DE David E. CFO > "As we are a manufacturing environment, many workers don't have access to workstations/mobile platforms. " [See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___3159437) Chris J. CTO > "I was initially concerned that the team may be reluctant to adopt the tool, but they quickly recognised the benefits and now we have an..." [See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___7060811) KA Keane A. President > "Still early stages, so a few things are a tiny bit clinky/complex - but not TOO early that major issues are arising." [See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___3110919) JG Jami G. Property Manager > "It is a fast system and you can move right through it following the tasks." [See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___7146378) DE David E. CFO > "Checklists are not formatted for printing efficiently." [See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___3159437) SD Satwik D. SRE > "Completion and making task progress is easy." [See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___7109771) GR Gabriel R. Director of Creative Services > "Long Text lack even simple formatting capability" [See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___3007661) RG Rexel G. Senior Payroll Executive > "I like the most is that we can store and edit anytime a step by step process to ensure quality of work is being done, It also aligns both the..." [See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___5011523) ADK Ayse Deniz K. Process Automation Engingeer > "I literally don't know how we managed to operate until we started to map out our processes on PS." [See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___3522723) JH Jon H. Web Developer > "The software's visual checklist approach allows teams to create and manage standardized processes, ensuring consistency and accuracy." [See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___4818415) PJ Polina J. Office Assistant > "The email feature doesn't work for all the users." [See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___3229011) AO Amr O. SA > "Process Street is an easy to use platform and has a very simple UI." [See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___7128684) HB Henrik B. IT Suppport > "We in mølbak have some issues since the credit card used to pay for this software have been changed a few times resulting in problems accessing..." [See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___2683282) Patrick J. Operations Manager > "Process Street caters for everyone on the workflow spectrum - you can make workflows as simple or thorough as you like and it's really easy to..." [See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___6666179) LD Lauren D. Property Associate > "The lag time on the comments was the biggest issue." [See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___3012274) JM Jacqui M. Business Analyst > "The support from our account manager, \[sensitive content hidden\], and the chatbot has been useful." [See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___6821791) HB Howard B. Property Manager > "Overwhelming number of emails from Process Street re: checklists and tasks (I'm sure this can be controlled, but I haven't spent the time to..." [See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___2262212) KR Kelsey R. Training & Onboarding Specialist > "I'm able to clearly write out everything that needs to be done for every process we have in my department so that those processes are completed..." [See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___5016095) JM Justin M. Managing Partner > "Home screen layout is simplistic to the point of being not as useful" [See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___2203036) TC Tyler C. Manager, Customer Success > "Again, it's a software we use for some unconventional things that help us to create an ideal customer journey where tasks internally are visible..." [See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___5000924) Kimberly C. Writer/Editor > "St recently changed the plan names and my plan didn't get the new updates." [See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___2267272) AH Alisha H. Business Operations Lead > "I love that the website is clean and not over cluttered. " [See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___7018734) JM Justin M. Managing Partner > "Not easy to understand how all the integrations with other platforms actually works" [See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___2203036) [View Reviews](https://www.capterra.com/p/135004/Process-Street/reviews/) ## User interface 4.55 (2,254) 4.71 (652) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Activity Dashboard 150 Important Activity Tracking 120 Important Lucidchart 17/36 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Approval Process Control - Business Process Automation - Calendar Management - Collaboration Tools - Commenting/Notes - Compliance Tracking - Customizable Dashboard - Customizable Fields - Customizable Reports - Data Import/Export - Document Management - Drag & Drop - Email Management - Forms Management - Generative AI - Graphical Workflow Editor - Mobile Access - Monitoring - No-Code - Progress Tracking - Project Workflow - Real-Time Data - Reporting/Analytics - Role-Based Permissions - Rules-Based Workflow - Search/Filter - Task Management - Template Management - Third-Party Integrations - Workflow Configuration [See all features](https://www.capterra.com/p/146136/Lucidchart/#features) Process Street Top features 34/36 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Approval Process Control - Business Process Automation - Calendar Management - Collaboration Tools - Commenting/Notes - Compliance Tracking - Customizable Dashboard - Customizable Fields - Customizable Reports - Data Import/Export - Document Management - Drag & Drop - Email Management - Forms Management - Generative AI - Graphical Workflow Editor - Mobile Access - Monitoring - No-Code - Progress Tracking - Project Workflow - Real-Time Data - Reporting/Analytics - Role-Based Permissions - Rules-Based Workflow - Search/Filter - Task Management - Template Management - Third-Party Integrations - Workflow Configuration [See all features](https://www.capterra.com/p/135004/Process-Street/#features) ### Recognition No recognitions have been awarded to Lucidchart Process Street is recognized as a top-rated tool in 4 Capterra Shortlist reports ### Deployment & support Lucidchart Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Process Street Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Lucidchart - By Lucid Software - Located in United States - Founded in 2010 Process Street - By Process Street - Located in United States - Founded in 2013 ## Popular Comparisons [Lucidchart](https://www.capterra.com/p/146136/Lucidchart/)[4.55 (2,254)](https://www.capterra.com/p/146136/Lucidchart/reviews/) vs [Visio](https://www.capterra.com/p/201133/Visio/)[4.54 (3,281)](https://www.capterra.com/p/201133/Visio/reviews/) $9/month Price $5/month 4.4 Features 4.4 4.4 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/146136-201133/Lucidchart-vs-Visio) [Process Street](https://www.capterra.com/p/135004/Process-Street/)[4.71 (652)](https://www.capterra.com/p/135004/Process-Street/reviews/) vs [monday.com](https://www.capterra.com/p/147657/monday-com/)[4.57 (6,035)](https://www.capterra.com/p/147657/monday-com/reviews/) Contact vendor for pricing Price $9/month 4.5 Features 4.5 4.6 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/135004-147657/Process-Street-vs-monday-com) [Lucidchart](https://www.capterra.com/p/146136/Lucidchart/)[4.55 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