---
title: "Compare Process Street vs Lucidchart 2026 | Capterra"
description: "Unsure of what to choose? Check Capterra to compare Process Street and Lucidchart based on pricing, features, product details, and verified reviews."
source_url: "https://www.capterra.com/compare/135004-146136/Process-Street-vs-Lucidchart"
page_type: "comparison"
language: "en"
---

# Process Street vs Lucidchart Features and Cost Comparison

Last updated September 21st, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Process StreetLucidchart2/4 selected

[Process Street](https://www.capterra.com/p/135004/Process-Street/)[4.7 (652)](https://www.capterra.com/p/135004/Process-Street/reviews/)

[Lucidchart](https://www.capterra.com/p/146136/Lucidchart/)[4.5 (2,264)](https://www.capterra.com/p/146136/Lucidchart/reviews/)

[## Process Street](https://www.capterra.com/p/135004/Process-Street/)[4.7 (652)](https://www.capterra.com/p/135004/Process-Street/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.6

Functionality

4.5

Ease of Use

4.6

Customer Service

4.7

Reviews Sentiment

Based on [652 reviews](#user-reviews)

Positive

628

Neutral

18

Negative

6

[## Lucidchart](https://www.capterra.com/p/146136/Lucidchart/)[4.5 (2,264)](https://www.capterra.com/p/146136/Lucidchart/reviews/)

Starting Price

$9.00/month

Value-for-Money

4.4

Functionality

4.4

Ease of Use

4.4

Customer Service

4.3

Reviews Sentiment

Based on [2,264 reviews](#user-reviews)

Positive

2,145

Neutral

94

Negative

25

## Not a match? Find software alternatives tailored to your priorities.

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User rating

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of reviewers  
rated it above 4 stars

* * *

Highest Rated

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What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 9,248 reviews from workflow management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

81%Fit

Not enough reviews

Feature ratings

Task Management

4.7

Commenting/Notes

3.5

Customizable Reports

5.0

Customizable Fields

5.0

Real-Time Data

5.0

\--%Fit

Missing features

Feature ratings

Task Management

NA

Commenting/Notes

4.2

Customizable Reports

NA

Customizable Fields

NA

Real-Time Data

4.4

User satisfaction

User satisfaction

4.7

User reviews[652](https://www.capterra.com/p/135004/Process-Street/reviews/)

Ease of use

4.6

Functionality

4.5

Value for money

4.6

Customer support

4.7

User satisfaction

4.5

User reviews[2,264](https://www.capterra.com/p/146136/Lucidchart/reviews/)

Ease of use

4.4

Functionality

4.4

Value for money

4.4

Customer support

4.3

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$9Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Process Street is designed for mid-market and enterprise teams in regulated industries such as finance, technology, and manufacturing that assists with execution, compliance, and audit readiness.

Best for

Lucidchart is used by engineering teams, project managers, product and UX designers, IT professionals, operations staff, HR departments, finance teams, executives, and sales and marketing personnel.

## User reviews

Pros & cons

JS

Josh S.

IT Coordinator

> "A great tool for our team to onboard and offboard staff; this tool allows us to keep track of tasks needed too be done for workstation and..."

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___6816730)

DG

Danielle G.

Actuarial assistant

> "I don't like that I can edit someone elses tasks (usually done by mistake), but I'd like to be able to take tasks from others and then..."

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___7099348)

SN

Soumya N.

Senior Software Developer

> "It makes tracking complex workflows much simpler and ensures that nothing falls through the cracks during our daily operations."

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___7107892)

TS

Tamara S.

Procurement Officer

> "I'm not sure if the workflows are defaulted or if our developer has created them based on their understanding of the processes we follow,..."

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___7090345)

TS

Tamara S.

Procurement Officer

> "I really appreciate the reminders embedded within each workflow as it helps keep me organized and my files consistent and complete."

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___7090345)

CF

Caroline F.

Attorney

> "Right now, we still have people emailing instead of using the comments, and I have to download/ upload email messages into the comments."

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___6722343)

Chris J.

CTO

> "Being able to build checklists with conditional logic, approval steps and due dates means nothing gets missed."

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___7060811)

RH

Rhys H.

Executive

> "Being able to schedule Monthly schedules for week days only is a bit of an issue along with numbers starting with 0 don't work with..."

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___4643359)

SP

Sharon P.

COO

> "I have asked for help several times via chat, and I have always been answered that day via email, or they have given me a link to schedule..."

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___7100732)

CH

Christopher H.

Data Analyst

> "It auto hides some things which sometimes I didn't want hidden and it took a while to diagnose.batch deletion of completed runs would be..."

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___4361048)

IG

India G.

Programme Support

> "My overall experience with Process Street is that it is a invaluable service that we use for our job, and without it we would struggle alot..."

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___7064238)

BS

Boyang S.

Junior Data Integration Developer

> "The only issue I have with Process Street is that it can be a bit slow when it comes to loading."

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___4744970)

DG

Danielle G.

Actuarial assistant

> "It is easy to go back and edit our case so that appropriate tasks are triggered for different department members to complete."

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___7099348)

VR

Verified Reviewer

Founder

> "There is a learning curve involved with the tool which can be a bit overwhelming for the user in many cases."

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___3855932)

IG

India G.

Programme Support

> "Process Street makes keeping all of our information for all of our clients in one place so easy."

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___7064238)

Sonya R.

UX Designer

> "Some of the advanced features are a bit confusing and takes some extra work to understand."

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___4439981)

SP

Sharon P.

COO

> "Process Street enables us to maintain consistent customer service."

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___7100732)

JS

Joseph S.

Senior Financial Analyst

> "It can be difficult to switch between workflows."

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___4744112)

JG

Jami G.

Property Manager

> "It is a fast system and you can move right through it following the tasks."

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___7146378)

HM

Helen M.

Human Resources Manager

> "The coding can be a bit confusing but I am not involved with set up"

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___4678202)

EV

Elsie V.

Onboarding Specialist

> "Ease of use, endless possibilities to create & update SOP processes, Fun to use, Easy to update, great customer service, makes work &..."

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___7108530)

KB

Kristeen B.

owner

> "The interface is a bit confusing."

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___4359455)

YB

Yelissa B.

Marketing Specialist

> "With its capacity for automation, real-time monitoring and integration with other tools, this platform has become an indispensable ally to..."

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___6407167)

VaShonda S.

Project Manager

> "Not being able to insert a table into the text; version control to see exactly what changes were made..."

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___3205142)

JF

Jade F.

Accounting Manager

> "Then being able to schedule these tasks for completion is amazing. "

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___7073228)

DE

David E.

CFO

> "As we are a manufacturing environment, many workers don't have access to workstations/mobile platforms. "

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___3159437)

AO

Amr O.

SA

> "Process Street is an easy to use platform and has a very simple UI."

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___7128684)

KA

Keane A.

President

> "Still early stages, so a few things are a tiny bit clinky/complex - but not TOO early that major issues are arising."

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___3110919)

Chris J.

CTO

> "I was initially concerned that the team may be reluctant to adopt the tool, but they quickly recognised the benefits and now we have an..."

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___7060811)

DE

David E.

CFO

> "Checklists are not formatted for printing efficiently."

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___3159437)

Patrick J.

Operations Manager

> "Process Street caters for everyone on the workflow spectrum - you can make workflows as simple or thorough as you like and it's really easy..."

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___6666179)

ADK

Ayse Deniz K.

Process Automation Engingeer

> "I literally don't know how we managed to operate until we started to map out our processes on PS."

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___3522723)

AH

Alisha H.

Business Operations Lead

> "I love that the website is clean and not over cluttered. "

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___7018734)

PJ

Polina J.

Office Assistant

> "The email feature doesn't work for all the users."

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___3229011)

YB

Yelissa B.

Marketing Specialist

> "I like Process Street because it allows you to automate repetitive tasks, which saves time and reduces errors."

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___6407167)

HB

Henrik B.

IT Suppport

> "We in mølbak have some issues since the credit card used to pay for this software have been changed a few times resulting in problems..."

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___2683282)

SD

Satwik D.

SRE

> "Completion and making task progress is easy."

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___7109771)

GR

Gabriel R.

Director of Creative Services

> "Long Text lack even simple formatting capability"

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___3007661)

CG

Chris G.

Property Management

> "In the property management business there's a lot of moving parts and this helps everyone on the team see whats going on and ensure nothing..."

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___6101587)

LD

Lauren D.

Property Associate

> "The lag time on the comments was the biggest issue."

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___3012274)

JM

Jacqui M.

Business Analyst

> "The support from our account manager, \[sensitive content hidden\], and the chatbot has been useful."

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___6821791)

KB

Kristeen B.

owner

> "The interface is a bit confusing."

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___4359455)

JZ

Jessa Z.

CEO and Founder, Leveraged Expert Academy

> "Process.st has allowed me to create learning modules for students in my online program, embedding files and videos where they need them."

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___3862220)

VR

Verified Reviewer

Founder

> "There is a learning curve involved with the tool which can be a bit overwhelming for the user in many cases."

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___3855932)

BS

Boyang S.

Junior Data Integration Developer

> "Its user-friendly interface allows us to quickly create and customize repeating tasks and checklists that can be easily shared with..."

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___4744970)

HM

Helen M.

Human Resources Manager

> "The coding can be a bit confusing but I am not involved with set up"

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___4678202)

RG

Rexel G.

Senior Payroll Executive

> "I like the most is that we can store and edit anytime a step by step process to ensure quality of work is being done, It also aligns both..."

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___5011523)

BS

Boyang S.

Junior Data Integration Developer

> "The only issue I have with Process Street is that it can be a bit slow when it comes to loading."

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___4744970)

JH

Jon H.

Web Developer

> "The software's visual checklist approach allows teams to create and manage standardized processes, ensuring consistency and accuracy."

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___4818415)

DE

David E.

CFO

> "As we are a manufacturing environment, many workers don't have access to workstations/mobile platforms. "

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___3159437)

Courtney S.

System Administrator

> "Thanks to Process Street, we were able to streamline our onboarding, renewal, and other administrative procedures and enhance our internal..."

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___4563995)

LD

Lauren D.

Property Associate

> "The lag time on the comments was the biggest issue."

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___3012274)

[View Reviews](https://www.capterra.com/p/135004/Process-Street/reviews/)

SM

Stephen M.

Managing Director

> "Live cursors, commenting, shared updates and realtime coediting allow our engineering, operations and management teams work on the same diagrams..."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7182265)

BK

Blerta K.

Language Instructor

> "The higher price groups provide bad value to money to use certain education templates and tracing the changes and versions of the collaborative..."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7119703)

BK

Blerta K.

Language Instructor

> "The user friendliness in relation to the template library is superb and our instructors are able to quickly create beautiful sentence structure..."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7119703)

DL

Drew L.

SR SYS Administrator

> "They have a really frustrating licensing structure, where many features are only available for enterprise plans - this isnt always feasible when you..."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7131649)

SM

Stephen M.

Managing Director

> "The flexibility of being able to access and update our diagrams from any device with an internet connection means we can capture ideas immediately..."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7182265)

Abdennour B.

Final Year Computer Science Engineering Student

> "it has a grid , snapping ,layers.. although to be technically pricise ,lucidchart is better for production in theory , but it can be a failure in..."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7126638)

VR

Verified Reviewer

Lead Project Manager

> "The user-friendly interface enables me to create professional-looking diagrams and UI mockups quickly, and real-time co-editing features allow me to..."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7179423)

Abdennour B.

Final Year Computer Science Engineering Student

> "you havent re-planned the layout , you spend more time fixing " line spaghetti" than thinking about the engineering."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7126638)

SM

Stephen M.

Managing Director

> "As a telecom company, we handle complex network infrastructure projects that involves multiple teams and Lucid has made it easier to visualize..."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7182265)

TO

Tyra O.

People Operations Specialist II

> "Just can take a try or two-- not a huge deal, but when it happens more than once, it can get frustrating or slow me down!"

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7159649)

Abdennour B.

Final Year Computer Science Engineering Student

> "Draw.io is a functional utility , while lucidchart is a premium SaaS Platform , it is for users who need a lightweight ,cost free tool that works..."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7126638)

CH

Chloe H.

Fractional COO

> "Sometimes I felt limited by the way the shapes are able to be edited and there are issues with requiring guest users to create accounts... slowing..."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6577027)

Abdennour B.

Final Year Computer Science Engineering Student

> "The massive pre-built templates is a lifesaver (you dont have to build data pipelines or state machines from absolute scratch . where the platform..."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7126638)

François P.

CTO

> "Their customer retention people are aggravating to deal with while trying to close the account and be reimbursed for services not used."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7086034)

Annpurna S.

Marketing Data Ops Lead

> "From an Anaplan and Data Operations perspective, it’s extremely helpful for mapping account hierarchies, data flows between systems (Salesforce,..."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7088302)

Christopher R.

Manager of Mobile Development

> "Lucid charts is a bulky, poor interface, that is is hard to use."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7146611)

BY

Brian Y.

Visa Consulting Specialist

> "The templates in-built, linkable diagrams and the comment option ensure that the lawyers, clients and operational staff are always on track without..."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7057710)

SK

Sandeep K.

Technical Architect

> "UML is not fully compatible. Whenever a new UML diagram needs to be built , it does not support all the syntax , which is very much painful..."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6856097)

SM

Stephen M.

Managing Director

> "Its intuitive drag-and-drop interface make it incredibly easy for everyone on our team to build,edit and refine diagrams without requiring any..."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7182265)

Abdennour B.

Final Year Computer Science Engineering Student

> "it is the least bad option for visual documentation."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7126638)

IS

Ignacio S.

Real Estate Agent

> "Users like Lucidchart's wide library of templates and straightforward design capabilities enjoy how quick and easy it is to quickly create..."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7019920)

OT

Olivia T.

Student

> "It felt like I could only make 3 diagrams at a time and there's a limit to how many shapes I can use."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6793195)

SM

Stephen M.

Managing Director

> "Lucidchart places a strong emphasis on privacy and security, giving us complete confidence that our sensitive network designs and strategic project..."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7182265)

Abdennour B.

Final Year Computer Science Engineering Student

> "it is frustrating to have the software become the bottleneck of your thought process ..."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7126638)

SM

Sakshi M.

Digital Marketing Specialist

> "The template library will reduce the amount of time spent setting up and the design output will appear professional even without design knowledge."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7138901)

GT

Gary T.

Solutions Architect

> "Large, complex diagrams can sometimes cause lag or slow performance, especially multiple users are working on them."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6752331)

Aleah H.

OSS

> "It has been a helpful tool for brainstorming, mapping out processes, and giving teams a shared visual space to work through ideas together."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7181604)

VR

Verified Reviewer

Salesforce Application Administrator

> "Not sure if it was browser related, but navigation of click & drag instead of scrolling gets tedious on larger diagrams"

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7000960)

LW

Laura W.

Marketing Coordinator

> "The template library is rich and it can be used to visualize complicated event processes fast so that the whole team can easily interpret the plan."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7096081)

IB

Iordan B.

Technical Program Manager

> "The search option didn't seem to work where I was looking for say a specific visual with text"

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6830191)

Annpurna S.

Marketing Data Ops Lead

> "From an Anaplan and Data Operations standpoint, it helps bridge the gap between technical and non-technical teams by making workflows and..."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7088302)

VR

Verified Reviewer

Senior Staff Software Development Engineer

> "Dragging the edges of object, or getting the arrows to connect properly, can also be tricky."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6864742)

VR

Verified Reviewer

Customer Success

> "Being able to have a colleague jump into a diagram I was building and edit it live saved a lot of back-and-forth."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7147704)

BS

Breezy S.

Program Manager

> "Double clicks to access a spelling error to allow for correction is sometimes clunky. "

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6864611)

PS

Pereira S.

Informatics Engineer

> "In addition to the incredible diagramming capabilities, LucidChart has also integrated with AI to allow us create complex systems and visualise..."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6686046)

GP

Gerald P.

Sr. Salesforce Developer

> "I don't love the auto-included conditional rules that come in on the templates."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6829664)

VR

Verified Reviewer

Sales Tools Optimization Specialist

> "It allows me to create really robust process maps, that's my main use case for that. Since I learned how to use it, every time I talk to with..."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6557051)

NP

Nicolas P.

Cloud Engineer

> "At first the UI for the folders it's a bit confusing, it gets some getting used to."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6858441)

VR

Verified Reviewer

Customer Success

> "Lucidchart gave those visuals a level of polish and clarity that made them actually useful in meetings and presentations."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7147704)

JM

Jack M.

Finance Associate

> "It can be hard to handle large layouts as cleanly as I'd like."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6865490)

VR

Verified Reviewer

Senior Frontend Engineer.

> "It is web browser based, which enables me use it for my diagramming needs on any desktop device without first installing software."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6591870)

BB

Brian B.

Software developer

> "some features and options are hidden in menus or completely unavailable"

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6754048)

MM

Manuela M.

Interior Designer

> "Lucidchart has a great collection of shapes and other diagramming tools making ot possible to create visualization diagrams for any process despite..."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6840029)

SN

Surya N.

Solutions Architect

> "It unnecessarily puts bends in the connectors. "

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6851310)

PS

Pereira S.

Informatics Engineer

> "This platform support a wide range of diagrams and thus allow us to create technical and complex diagrams such as network diagrams , mind maps and..."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6686046)

DB

Dennis B.

HR Manager

> "The free plan is very limited, which makes it hard to get much done without upgrading."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6858880)

PS

Pereira S.

Informatics Engineer

> "I love that it is cloud based hence allow us to create, edit and visualize diagrams from anywhere using any device that is connected to the internet."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6686046)

MA

Mohammad A.

Consultant

> "Sometimes the chart becomes too bulky and quite difficult to manage."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6763812)

JM

Jack M.

Finance Associate

> "It’s intuitive — you can include and move around shapes, adjust layouts quickly, and it feels smooth. Plus, working with others is easily done since..."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6865490)

SM

Salina M.

Director

> "The costs of the paid version/ It was not value for money for the amount of charts i was making"

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6582495)

PS

Pereira S.

Informatics Engineer

> "LucidChart enable us to collaborate on realtime which enable us to work on projects collectively without any hitches or regardless of our locations."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6686046)

BG

Bekee G.

Developer, Consultant

> "I am trying to remember if it has templates to kickstart a project, but I found the implementation of creating unique wireframes/screens to be..."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6267902)

BY

Brian Y.

Visa Consulting Specialist

> "I like the way Lucidchart enables me to draw process flow of visas in a fast manner."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7057710)

AT

Aleksandra T.

Designer

> "they blatantly lie about the price on their services and they are impossible to cancel."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6811111)

VR

Verified Reviewer

Admin

> "The collaboration features are especially helpful for teams, and the interface is clean and intuitive."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7147531)

ER

Eduardo R.

Staff Product Manager

> "Sometimes can be hard to find what you need, especially if you have too many charts."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6837620)

LG

Laura G.

Project Manager

> "Lucidchart uses drag and drop technology for creating diagrams which saves us from the hassles of writing codes."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6771373)

VR

Verified Reviewer

PhD researcher

> "Also, i have noticed that the performance can slow down with larger or more complex diagrams, which can be a bit frustrating and impact productivity."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6390073)

JF

Joe F.

Associate Professor of Law

> "Lucidchart allows us to use intelligent tools to create diagrams and charts which has been a key game changer."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6507864)

CB

Charlie B.

Senior Consultant

> "A bit difficult to integrate into other platforms."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6840485)

Alexa R.

Brand Growth Intern

> "It was the best platform to combine creative and analytical thinking into organized and structured templates that make my work easier to manage and..."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6865239)

OT

Olivia T.

Student

> "The free version of Lucidchart is very limiting."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6793195)

PP

Prachi P.

Senior Manager

> "Excellent for basic diagramming, and the integration with Confluence makes it very useful for creating comprehensive documentation."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7100145)

KK

Kate K.

CRM Consultant

> "I always accidentally click it instead of the shape library."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6840573)

LS

Lindsey S.

Director of Marketing Operations

> "Lucidchart helped me build out our original user marketing for our startup, and present it to my CEO for feedback."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7047302)

AT

Aleksandra T.

Designer

> "I cannot rely on the company that rips its customers."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6811111)

Annpurna S.

Marketing Data Ops Lead

> "This has been especially valuable when aligning with stakeholders, onboarding new team members, and explaining technical concepts to non-technical..."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7088302)

LH

Liam H.

HR Onboarding Advisor

> "Sometimes I feel it can be a little bit fiddley to use the product like when inserting lines, I'd need to zoom in to get them where I wanted them"

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6487347)

YS

Yatharth S.

DevOps Engineer

> "I especially appreciated the wide range of pre-built templates and drag-and-drop elements you have on stack, that makes diagramming quick and..."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6835150)

Ewan B.

Operations Associate

> "I dont like the integration with other software like google docs, slides and microsoft powerpoint."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#GetApp___6110408)

Annpurna S.

Marketing Data Ops Lead

> "What we liked most about Lucidchart is how easily it allows us to visualize complex systems and processes."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7088302)

JW

Joe W.

CEO

> "For such a simple tool, this is way more expensive than it needs to be."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6784352)

DN

David N.

Senior System Administrator

> "Live collaborations with other team members within the same file is nice and works as expected."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7137929)

VR

Verified Reviewer

PhD researcher

> "one area that I think could be improved is the user interface because at some times it feels cluttered and overwhelming."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6390073)

PKM

Parveen Kaur M.

Student

> "The platform offers high-quality tools that simplify complex diagrams, especially useful in academic and project settings."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6565411)

AIZ

Agha Imran Z.

COO

> "It was hard to navigate through the free trial and particularly to use with multiple users in the same organization."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6248182)

Kevin J.

Operations Project Coordinator

> "Lucidchart offers enhanced data security features which help us to securely work on our data when creating diagrams."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6840818)

AM

Ashley M.

Office Manager

> "There's really nothing to like "least, but if I had to, occasionally, my boxes don't copy over correctly (that could be user error)"

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6301400)

AT

Aniruddha T.

Operations Support

> "The easy but advanced level of functionality compared to MSFT Excel which helps me create my process flows in a more enhancing manner which are easy..."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6506206)

Caroline L.

Senior Software Engineer

> "Compared to some other diagramming tools that I have used , Lucidchart does not have enough templates , neither does it provide enough shapes in its..."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___4422663)

VR

Verified Reviewer

Functional Analyst

> "The design is very intuitive and simple, which is helpful when trying to make complex flows."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6864308)

Christopher R.

Manager of Mobile Development

> "Lucid charts is a bulky, poor interface, that is is hard to use."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7146611)

MK

Michael K.

Director & Research Professor

> "User interface and functionality are amazing for a web app."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___5027452)

VR

Verified Reviewer

PhD researcher

> "one area that I think could be improved is the user interface because at some times it feels cluttered and overwhelming."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6390073)

TA

Turan A.

Information Technology Admin

> "Its simple and user-oriented visual interface offers you all the elements you are looking for easily."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___4419189)

KC

Kate C.

Librarian

> "It is not completely user friendly. "

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___3252340)

KS

Katlyn S.

Food Safety Manager

> "What I liked most about Lucidchart is it is very user friendly."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6263503)

CB

Charlie B.

Senior Consultant

> "A bit difficult to integrate into other platforms."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6840485)

VR

Verified Reviewer

Director

> "We love what we can do with it to illustrate complex processes, and we love that it integrates with other systems we use."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6864506)

Ewan B.

Operations Associate

> "I dont like the integration with other software like google docs, slides and microsoft powerpoint."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#GetApp___6110408)

RB

Richard B.

Managing Director

> "Good integration with other tools e.g. Jira."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7018154)

SM

Sarah M.

Owner

> "Lacks certain integration features."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6056218)

PP

Prachi P.

Senior Manager

> "Collaborative and integrates well with Confluence."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7100145)

PG

Paulo G.

QA Automation Engineer

> "I have faced problems with Quip integration."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6464409)

VR

Verified Reviewer

Senior Frontend Engineer.

> "Also, I like that it integrates smoothly with my Google Drive."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6591870)

AT

Aleksandra T.

Designer

> "I cannot rely on the company that rips its customers."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6811111)

Aleah H.

OSS

> "What I liked most about Lucidchart is how much creativity it allows while still being practical and easy to use."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7181604)

AM

Ashley M.

Office Manager

> "There's really nothing to like "least, but if I had to, occasionally, my boxes don't copy over correctly (that could be user error)"

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6301400)

AT

Adrian T.

Payroll Specialist

> "It was great and easy to use."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6831290)

SM

Sean M.

Client Lead

> "Could be a user error, but several of us on my team are interrupted by navigating away and then trying to come back to it."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6330324)

CD

Chauntee D.

People Ops Coordinator

> "It super easy to use and"

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6864286)

RS

Rajiv S.

Senior Software Engineer

> "Navigating through different libraries can be challenging for some users"

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6157192)

[View Reviews](https://www.capterra.com/p/146136/Lucidchart/reviews/)

## User interface

[Process Street](https://www.capterra.com/p/135004/Process-Street/)

4.71 (652)

[Lucidchart](https://www.capterra.com/p/146136/Lucidchart/)

4.55 (2,264)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activities

150

Important

Activity Dashboard

120

Important

Process Street

Top features

42/49

-   Access Controls/Permissions
-   Activities
-   Activity Dashboard
-   Activity Tracking
-   Adaptive Learning
-   AI Copilot
-   AI Text Generation
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Audit Trail
-   Autonomous Task Execution
-   Business Process Automation
-   Calendar Management
-   Collaboration Tools
-   Commenting/Notes
-   Compliance Tracking
-   Cross-system Integration
-   Customizable Dashboard
-   Customizable Fields
-   Customizable Reports
-   Data Import/Export
-   Decision Making
-   Dependencies
-   Document Management
-   Drag & Drop
-   Email Management
-   Flows
-   Forms Management
-   Generative AI
-   Graphical Workflow Editor
-   Mobile Access
-   Monitoring
-   Multi-step Planning
-   Natural Language Interaction
-   No-Code
-   Proactive Assistance
-   Progress Tracking
-   Project Workflow
-   Real-Time Data
-   Reporting/Analytics
-   Role-Based Permissions
-   Rules-Based Workflow
-   Search/Filter
-   Task Management
-   Template Management
-   Third-Party Integrations
-   Updates
-   Workflow Configuration

[See all features](https://www.capterra.com/p/135004/Process-Street/#features)

Lucidchart

17/49

-   Access Controls/Permissions
-   Activities
-   Activity Dashboard
-   Activity Tracking
-   Adaptive Learning
-   AI Copilot
-   AI Text Generation
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Audit Trail
-   Autonomous Task Execution
-   Business Process Automation
-   Calendar Management
-   Collaboration Tools
-   Commenting/Notes
-   Compliance Tracking
-   Cross-system Integration
-   Customizable Dashboard
-   Customizable Fields
-   Customizable Reports
-   Data Import/Export
-   Decision Making
-   Dependencies
-   Document Management
-   Drag & Drop
-   Email Management
-   Flows
-   Forms Management
-   Generative AI
-   Graphical Workflow Editor
-   Mobile Access
-   Monitoring
-   Multi-step Planning
-   Natural Language Interaction
-   No-Code
-   Proactive Assistance
-   Progress Tracking
-   Project Workflow
-   Real-Time Data
-   Reporting/Analytics
-   Role-Based Permissions
-   Rules-Based Workflow
-   Search/Filter
-   Task Management
-   Template Management
-   Third-Party Integrations
-   Updates
-   Workflow Configuration

[See all features](https://www.capterra.com/p/146136/Lucidchart/#features)

### Recognition

Process Street is recognized as a top-rated tool in 2 Capterra Shortlist reports

Lucidchart is recognized as a top-rated tool in 2 Capterra Shortlist reports

### Deployment & support

Process Street

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Lucidchart

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Process Street

-   By Process Street
-   Located in United States
-   Founded in 2013

Lucidchart

-   By Lucid Software Inc.
-   Located in United States
-   Founded in 2010

## Popular Comparisons

[Process Street](https://www.capterra.com/p/135004/Process-Street/)[4.71 (652)](https://www.capterra.com/p/135004/Process-Street/reviews/)

vs

[monday.com AI Work Platform](https://www.capterra.com/p/147657/monday-com/)[4.57 (6,117)](https://www.capterra.com/p/147657/monday-com/reviews/)

Contact vendor for pricing

Price

$9/month

4.5

Features

4.5

4.6

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/135004-147657/Process-Street-vs-monday-com)

[Lucidchart](https://www.capterra.com/p/146136/Lucidchart/)[4.55 (2,264)](https://www.capterra.com/p/146136/Lucidchart/reviews/)

vs

[SketchWow](https://www.capterra.com/p/10012993/SketchWow/)[4.88 (588)](https://www.capterra.com/p/10012993/SketchWow/reviews/)

$9/month

Price

$39/month

4.4

Features

4.7

4.4

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/146136-10012993/Lucidchart-vs-SketchWow)

[Process Street](https://www.capterra.com/p/135004/Process-Street/)[4.71 (652)](https://www.capterra.com/p/135004/Process-Street/reviews/)

vs

[Asana](https://www.capterra.com/p/184581/Asana-PM/)[4.49 (13,703)](https://www.capterra.com/p/184581/Asana-PM/reviews/)

Contact vendor for pricing

Price

$10.99/month

4.5

Features

4.4

4.6

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/135004-184581/Process-Street-vs-Asana-PM)

[Lucidchart](https://www.capterra.com/p/146136/Lucidchart/)[4.55 (2,264)](https://www.capterra.com/p/146136/Lucidchart/reviews/)

vs

[Visio](https://www.capterra.com/p/201133/Visio/)[4.54 (3,284)](https://www.capterra.com/p/201133/Visio/reviews/)

$9/month

Price

$5/month

4.4

Features

4.4

4.4

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/146136-201133/Lucidchart-vs-Visio)

[Process Street](https://www.capterra.com/p/135004/Process-Street/)[4.71 (652)](https://www.capterra.com/p/135004/Process-Street/reviews/)

vs

[Jira](https://www.capterra.com/p/19319/JIRA/)[4.45 (15,489)](https://www.capterra.com/p/19319/JIRA/reviews/)

Contact vendor for pricing

Price

$7.91/month

4.5

Features

4.4

4.6

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/19319-135004/JIRA-vs-Process-Street)

[Lucidchart](https://www.capterra.com/p/146136/Lucidchart/)[4.55 (2,264)](https://www.capterra.com/p/146136/Lucidchart/reviews/)

vs

[Miro](https://www.capterra.com/p/128955/Miro/)[4.69 (1,705)](https://www.capterra.com/p/128955/Miro/reviews/)

$9/month

Price

$10/month

4.4

Features

4.6

4.4

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/128955-146136/Miro-vs-Lucidchart)

[Process Street](https://www.capterra.com/p/135004/Process-Street/)[4.71 (652)](https://www.capterra.com/p/135004/Process-Street/reviews/)

vs

[Zapier](https://www.capterra.com/p/130182/Zapier/)[4.66 (3,077)](https://www.capterra.com/p/130182/Zapier/reviews/)

Contact vendor for pricing

Price

$29.99/month

4.5

Features

4.6

4.6

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/130182-135004/Zapier-vs-Process-Street)

[Lucidchart](https://www.capterra.com/p/146136/Lucidchart/)[4.55 (2,264)](https://www.capterra.com/p/146136/Lucidchart/reviews/)

vs

[ClickUp](https://www.capterra.com/p/158833/ClickUp/)[4.63 (4,631)](https://www.capterra.com/p/158833/ClickUp/reviews/)

$9/month

Price

$10/month

4.4

Features

4.6

4.4

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/146136-158833/Lucidchart-vs-ClickUp)

[Process Street](https://www.capterra.com/p/135004/Process-Street/)[4.71 (652)](https://www.capterra.com/p/135004/Process-Street/reviews/)

vs

[Trello](https://www.capterra.com/p/211559/Trello/)[4.53 (23,619)](https://www.capterra.com/p/211559/Trello/reviews/)

Contact vendor for pricing

Price

$5/month

4.5

Features

4.3

4.6

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/135004-211559/Process-Street-vs-Trello)

[Lucidchart](https://www.capterra.com/p/146136/Lucidchart/)[4.55 (2,264)](https://www.capterra.com/p/146136/Lucidchart/reviews/)

vs

[monday.com AI Work Platform](https://www.capterra.com/p/147657/monday-com/)[4.57 (6,117)](https://www.capterra.com/p/147657/monday-com/reviews/)

$9/month

Price

$9/month

4.4

Features

4.5

4.4

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/146136-147657/Lucidchart-vs-monday-com)

[Process Street](https://www.capterra.com/p/135004/Process-Street/)[4.71 (652)](https://www.capterra.com/p/135004/Process-Street/reviews/)

vs

[Wrike](https://www.capterra.com/p/76113/Wrike/)[4.37 (3,040)](https://www.capterra.com/p/76113/Wrike/reviews/)

Contact vendor for pricing

Price

$10/month

4.5

Features

4.3

4.6

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/76113-135004/Wrike-vs-Process-Street)

[Lucidchart](https://www.capterra.com/p/146136/Lucidchart/)[4.55 (2,264)](https://www.capterra.com/p/146136/Lucidchart/reviews/)

vs

[Smartsheet](https://www.capterra.com/p/79104/Smartsheet/)[4.49 (3,552)](https://www.capterra.com/p/79104/Smartsheet/reviews/)

$9/month

Price

$9/month

4.4

Features

4.3

4.4

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/79104-146136/Smartsheet-vs-Lucidchart)