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We work with all sorts of companies including most of the Fortune 1000. We service both SMB and Enterprise teams in all departments, but we see engagement in HR, Finance, CS, Sales, and Marketing.
Metatask is used by small and medium companies in 30+ countries to manage all kinds of workflows and internal processes.
Aside from the amazing customer service, I like the ease of use and being able to jump right in and build something. It's easy enough to know where to find something and how to make changes.
It's mostly just folders and sub-folders. Weird errors: At times videos wouldn't transcode or some files wouldn't be recognized right away.
Process Street fits perfectly in the middle, allowing me to rapidly draft new processes, perfect them through easy and flexible editing, and share them out to my team as needed.
We in mølbak have some issues since the credit card used to pay for this software have been changed a few times resulting in problems accessing the software.
Overall experience has been fantastic. Customer service is great and I have really enjoyed the software.
The logic flow is a little difficult and they want me to pay more for additional functionality.
She was professional, took the challenge seriously, and because of her you now have a loyal customer with an exciting growing business.
Trying to find archived lists can be a little difficult in my opinion.
Clean interface, intuitive, lots of functionality, affordable - and some good zapier integrations that let you schedule tasks.
After reviewing over 20 tools, if found that most of them had user experience problems, they were just too hard to figure out and would require to train our users.
Customer Service Team is amazing and I am really happy with their fast response.
It's obvious that this product is still being developed, so don't expect a lot of whistles and bells and be aware that some features are currently missing. But a lot of them are on the 2017 roadmap.
The minimalism of the UI makes it so much nicer to look at. Ease of access and use is also pretty awesome.
Terminology and how its used is a bit of a learning curve. No app for mobile device.
I also like the ability to add different kinds of forms to each step in the process. As a plus, it supports Zapier integration too.
Zapier integration is incredible to make action on other software, but it is limited the option with Metatask.
Sean H.: My name is Sean. I'm a human resources consultant level two, an organization with about a hundred employees, and I would rate Process Street as a four. Yeah, we use Process Street every day for creating processes, going through making step-by-step instructions, onboarding brand new employees, how do you access tools, whether it's Zendesk, Prism, other tools. Process Street will allow us to go through and create step-by-step instructions to clearly define what the needs are and how to accomplish them in a very easy process. I really like Process Street for its customization and its automation tools, allowing the use of AI as well as going in and updating and changing items as needed. It's very effective tool. The only area of opportunity for Process Street wouldn't be maybe some tutorials or guides, some video instructions perhaps, to allow brand new users to really get in there and utilize the AI and the customization.
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Process Street
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Process Street
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