# Compare Process Street vs MaintainX 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Process Street and MaintainX based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/135004-179296/Process-Street-vs-GetMaintainx

---

# Process Street vs MaintainX Features and Cost Comparison

Last updated April 11th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Process StreetMaintainX2/4 selected

[Process Street](https://www.capterra.com/p/135004/Process-Street/)[4.7 (650)](https://www.capterra.com/p/135004/Process-Street/reviews/)

[MaintainX](https://www.capterra.com/p/179296/GetMaintainx/)[4.8 (1,024)](https://www.capterra.com/p/179296/GetMaintainx/reviews/)

[## Process Street](https://www.capterra.com/p/135004/Process-Street/)[4.7 (650)](https://www.capterra.com/p/135004/Process-Street/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.6

Functionality

4.5

Ease of Use

4.6

Customer Service

4.7

Reviews Sentiment

Based on [650 reviews](#user-reviews)

Positive

626

Neutral

18

Negative

6

[## MaintainX](https://www.capterra.com/p/179296/GetMaintainx/)[4.8 (1,024)](https://www.capterra.com/p/179296/GetMaintainx/reviews/)

Starting Price

$25.00/month

Value-for-Money

4.7

Functionality

4.6

Ease of Use

4.8

Customer Service

4.8

Reviews Sentiment

Based on [1,024 reviews](#user-reviews)

Positive

1,006

Neutral

15

Negative

3

## Summary

* * *

Key features rated by users

Features selected based on 8,851 reviews from workflow management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

81%Fit

Not enough reviews

Feature ratings

Customizable Reports

5.0

Task Management

4.7

Commenting/Notes

3.5

Customizable Fields

5.0

Real-Time Data

5.0

72%Fit

Not enough reviews

Feature ratings

Customizable Reports

4.3

Task Management

4.8

Commenting/Notes

\--

Customizable Fields

4.6

Real-Time Data

4.6

User satisfaction

User satisfaction

4.7

User reviews[650](https://www.capterra.com/p/135004/Process-Street/reviews/)

Ease of use

4.6

Functionality

4.5

Value for money

4.6

Customer support

4.7

User satisfaction

4.8

User reviews[1,024](https://www.capterra.com/p/179296/GetMaintainx/reviews/)

Ease of use

4.8

Functionality

4.6

Value for money

4.7

Customer support

4.8

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$25Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Process Street is designed for mid-market and enterprise teams in regulated industries such as finance, technology, and manufacturing that assists with execution, compliance, and audit readiness.

Best for

MaintainX is used by manufacturing plants, food and beverage facilities, chemical companies, automotive factories, distribution centers, oil and gas operations, and mining sites.

## User reviews

Pros & cons

JS

Josh S.

IT Coordinator

> "A great tool for our team to onboard and offboard staff; this tool allows us to keep track of tasks needed too be done for workstation and software..."

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___6816730)

DG

Danielle G.

Actuarial assistant

> "I don't like that I can edit someone elses tasks (usually done by mistake), but I'd like to be able to take tasks from others and then complete with..."

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___7099348)

SN

Soumya N.

Senior Software Developer

> "It makes tracking complex workflows much simpler and ensures that nothing falls through the cracks during our daily operations."

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___7107892)

TS

Tamara S.

Procurement Officer

> "I'm not sure if the workflows are defaulted or if our developer has created them based on their understanding of the processes we follow, but I am..."

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___7090345)

TS

Tamara S.

Procurement Officer

> "I really appreciate the reminders embedded within each workflow as it helps keep me organized and my files consistent and complete."

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___7090345)

CF

Caroline F.

Attorney

> "Right now, we still have people emailing instead of using the comments, and I have to download/ upload email messages into the comments."

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___6722343)

Chris J.

CTO

> "Being able to build checklists with conditional logic, approval steps and due dates means nothing gets missed."

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___7060811)

BS

Boyang S.

Junior Data Integration Developer

> "The only issue I have with Process Street is that it can be a bit slow when it comes to loading."

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___4744970)

SP

Sharon P.

COO

> "I have asked for help several times via chat, and I have always been answered that day via email, or they have given me a link to schedule time with..."

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___7100732)

RH

Rhys H.

Executive

> "Being able to schedule Monthly schedules for week days only is a bit of an issue along with numbers starting with 0 don't work with validations on..."

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___4643359)

YB

Yelissa B.

Marketing Specialist

> "With its capacity for automation, real-time monitoring and integration with other tools, this platform has become an indispensable ally to increase..."

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___6407167)

JS

Joseph S.

Senior Financial Analyst

> "It can be difficult to switch between workflows."

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___4744112)

IG

India G.

Programme Support

> "My overall experience with Process Street is that it is a invaluable service that we use for our job, and without it we would struggle alot to keep..."

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___7064238)

CH

Christopher H.

Data Analyst

> "It auto hides some things which sometimes I didn't want hidden and it took a while to diagnose.batch deletion of completed runs would be great."

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___4361048)

DG

Danielle G.

Actuarial assistant

> "It is easy to go back and edit our case so that appropriate tasks are triggered for different department members to complete."

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___7099348)

VR

Verified Reviewer

Founder

> "There is a learning curve involved with the tool which can be a bit overwhelming for the user in many cases."

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___3855932)

IG

India G.

Programme Support

> "Process Street makes keeping all of our information for all of our clients in one place so easy."

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___7064238)

Sonya R.

UX Designer

> "Some of the advanced features are a bit confusing and takes some extra work to understand."

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___4439981)

SP

Sharon P.

COO

> "Process Street enables us to maintain consistent customer service."

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___7100732)

ADK

Ayse Deniz K.

Process Automation Engingeer

> "I literally don't know how we managed to operate until we started to map out our processes on PS."

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___3522723)

EV

Elsie V.

Onboarding Specialist

> "Ease of use, endless possibilities to create & update SOP processes, Fun to use, Easy to update, great customer service, makes work & processes much..."

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___7108530)

HM

Helen M.

Human Resources Manager

> "The coding can be a bit confusing but I am not involved with set up"

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___4678202)

YB

Yelissa B.

Marketing Specialist

> "I like Process Street because it allows you to automate repetitive tasks, which saves time and reduces errors."

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___6407167)

KB

Kristeen B.

owner

> "The interface is a bit confusing."

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___4359455)

JF

Jade F.

Accounting Manager

> "Then being able to schedule these tasks for completion is amazing. "

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___7073228)

VaShonda S.

Project Manager

> "Not being able to insert a table into the text; version control to see exactly what changes were made..."

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___3205142)

Chris J.

CTO

> "I was initially concerned that the team may be reluctant to adopt the tool, but they quickly recognised the benefits and now we have an increasingly..."

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___7060811)

DE

David E.

CFO

> "As we are a manufacturing environment, many workers don't have access to workstations/mobile platforms. "

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___3159437)

BS

Boyang S.

Junior Data Integration Developer

> "Its user-friendly interface allows us to quickly create and customize repeating tasks and checklists that can be easily shared with colleagues."

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___4744970)

KA

Keane A.

President

> "Still early stages, so a few things are a tiny bit clinky/complex - but not TOO early that major issues are arising."

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___3110919)

SD

Satwik D.

SRE

> "Completion and making task progress is easy."

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___7109771)

DE

David E.

CFO

> "Checklists are not formatted for printing efficiently."

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___3159437)

RG

Rexel G.

Senior Payroll Executive

> "I like the most is that we can store and edit anytime a step by step process to ensure quality of work is being done, It also aligns both the users..."

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___5011523)

GR

Gabriel R.

Director of Creative Services

> "Long Text lack even simple formatting capability"

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___3007661)

JH

Jon H.

Web Developer

> "The software's visual checklist approach allows teams to create and manage standardized processes, ensuring consistency and accuracy."

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___4818415)

PJ

Polina J.

Office Assistant

> "The email feature doesn't work for all the users."

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___3229011)

Daniel S.

CEO

> "Process Street brings all those elements together into one package and makes it easy for us to ensure staff are following SOPs as they complete..."

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___4745860)

HB

Henrik B.

IT Suppport

> "We in mølbak have some issues since the credit card used to pay for this software have been changed a few times resulting in problems accessing the..."

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___2683282)

Patrick J.

Operations Manager

> "Process Street caters for everyone on the workflow spectrum - you can make workflows as simple or thorough as you like and it's really easy to use."

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___6666179)

LD

Lauren D.

Property Associate

> "The lag time on the comments was the biggest issue."

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___3012274)

JM

Jacqui M.

Business Analyst

> "The support from our account manager, \[sensitive content hidden\], and the chatbot has been useful."

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___6821791)

HB

Howard B.

Property Manager

> "Overwhelming number of emails from Process Street re: checklists and tasks (I'm sure this can be controlled, but I haven't spent the time to figure..."

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___2262212)

KR

Kelsey R.

Training & Onboarding Specialist

> "I'm able to clearly write out everything that needs to be done for every process we have in my department so that those processes are completed every..."

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___5016095)

JM

Justin M.

Managing Partner

> "Home screen layout is simplistic to the point of being not as useful"

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___2203036)

TC

Tyler C.

Manager, Customer Success

> "Again, it's a software we use for some unconventional things that help us to create an ideal customer journey where tasks internally are visible to..."

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___5000924)

Kimberly C.

Writer/Editor

> "St recently changed the plan names and my plan didn't get the new updates."

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___2267272)

AH

Alisha H.

Business Operations Lead

> "I love that the website is clean and not over cluttered. "

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___7018734)

JM

Justin M.

Managing Partner

> "Not easy to understand how all the integrations with other platforms actually works"

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___2203036)

[View Reviews](https://www.capterra.com/p/135004/Process-Street/reviews/)

Scott U.

Maintenance Manager

> "It brings clear structure to how we track assets, PMs, work orders, labor time, and daily priorities, which makes it much easier to manage both people and..."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7098628)

CD

Colin D.

Maintenance Planner

> "There are some missing features when compared to SAP PM e.g. strategy plans/maintenance plan schedule overview/material reservations which have set us back..."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7040225)

VR

Verified Reviewer

National Facilities Manager

> "The mobile app is especially valuable for technicians in the field, and the visibility it provides to leadership helps drive accountability, consistency,..."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7066475)

Scott U.

Maintenance Manager

> "One of my main challenges is that some of the data recording and documentation features don’t feel as strong or consistent as I’d like."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7098628)

Scott U.

Maintenance Manager

> "The visibility into KPIs and task tracking helps drive better business decisions and keeps our team accountable. While there are still areas to improve —..."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7098628)

Allen C.

Admin

> "Work orders support only one asset, complicating multi-asset tasks, and can't link to purchase orders."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7036611)

VR

Verified Reviewer

Facilities Manager

> "From the user interface, to the parts tracking, asset management, and work order assignment, this aspect of my job has become a lot more streamlined."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7127247)

JT

Joe T.

Plant Engineer

> "Because our old ways of creating work orders online were so cumbersome, it was hard to wrap our mind around some of the new procedures - we were..."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7042636)

Jason L.

Director of Solutions

> "It’s helped bring structure and clarity to how we run our service department, and it’s made a noticeable difference in organization, communication, and..."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7118524)

VST

Vikas Singh T.

Purchasing agent

> "The reporting and analytics features feel limited, especially when trying to generate custom insights."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7042277)

Brennen L.

Wastewater Supervisor

> "I like the ability to print a monthly report on the team's monthly progress and the ability to track issues with equipment."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7122092)

CH

CHARLES H.

Senior Maintenance Manager

> "Sometimes it can be slow as it is cloud based. If you do not have good Wi-Fi - it can frustrate the team, however this is not the software's fault."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7064835)

Elena G.

Maintenance Manager

> "The interface is user-friendly, and the ability to attach photos, documents, and comments to each request helps ensure clear communication and..."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7058694)

ZF

Zack F.

Product Manager

> "Before using it, I had to create work orders in Google Docs, which was incredibly time-consuming."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7053811)

VR

Verified Reviewer

National Facilities Manager

> "The platform is easy for technicians to adopt, improves communication, and centralizes documentation and history in a way that supports better..."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7066475)

CS

Collin S.

Chief Engineer

> "Some of the functions are pretty basic so it takes some tweaking to get the desired outcome on some projects"

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7126285)

AV

Anthony V.

Project Manager

> "I especially like the ability to track preventive maintenance schedules, assign tasks, and document issues with photos."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7099464)

MS

Michael S.

facilities manager

> "the calendar feature doesn't show long term projects as good as i would like."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7103798)

ZF

Zack F.

Product Manager

> "What I like most about MaintainX is that it gives me a single space to create custom work orders for my operations crew."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7053811)

TN

Travis N.

Quality Assurance Manager

> "I find that moving a field from one position to another within a procedure is quite tiresome, and not always successful."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7119239)

TB

Tom B.

General Manager

> "Very functional: work order , purchase orders, part inventory, ability to pull reports, asset tracking"

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7124048)

BP

Bhavin P.

Mechanical Engineer

> "There are some minor glitches that not getting able to reach to root cause."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7065827)

CD

Colin D.

Maintenance Planner

> "I like how intuitive and user friendly the system is, the clear visualisation of work order scope, ownership and priority makes it easy to decipher our..."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7040225)

GB

Gabriel B.

Maintenance Technician

> "It can get fairly complicated and confusing at times if it's not explained to you by someone experienced in it or trained to use the software."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7052233)

KD

Kescia D.

Quality Nurse Manager

> "I appreciate how it ensures no preventative maintenance work orders get missed and ensures documentation is completed on the work that is done."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7111686)

ML

Michelle L.

Senior Accountant

> "We wish there were more features of the platform we could use actively, but due to the complexity and needs of our organization some of the features don't..."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___6861005)

DM

Daniel M.

Director of Fabricating and Converting

> "Easy user interface, provides very easy to understand tracking of maintenance, both PM and reactive, as well as metrics like MTTR and MTBF."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7110389)

RR

Rafael R.

Director of Maintenance - Pressure

> "Not being able to back-date work time when someone can't or forgets to add time/comments yesterday."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___6795651)

VR

Verified Reviewer

Facility Management

> "User-friendly interface, resource management features, scheduling options, visibility of all maintenance tasks, request tracking, and excellent return on..."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7019713)

EY

Elizabeth Y.

Office Manager

> "some of the reports are a little too detailed for us."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7127257)

CC

Cody C.

Executive Director of Operations

> "MaintainX offers the best user experience for asset management (i.e. preventative maintenance, reactive maintenance, building maintenance functions, work..."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___6861907)

BF

Brooks F.

Director of Continuous Improvement

> "The drag/drop features when building procedures are extremely finnicky and make editing things a pain."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___6860389)

AV

Anthony V.

Project Manager

> "The mobile accessibility makes it simple for frontline employees and maintenance staff to complete work orders in real time."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7099464)

CG

Crystal G.

Maintenance planner

> "you can't add more than one asset to a work order so my guys have to fill out multiple work orders and that takes up their time they could be doing..."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___6594453)

KT

Kevin T.

Facilities Manager

> "It can be used for inventory, asset tracking, work order and workflow allocation, communication, and reporting (which is always helpful with management)."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___6860422)

JC

James C.

Infrastructure and Property Manager

> "Asset information (serial, model number, warranty, etc.) not showing up on work orders."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7026159)

JG

Joe G.

Maintenance and Facilities Manager

> "The application allows us to streamline our maintenance department and provides a place to centralize our equipment documentation."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___6797592)

DS

Don S.

Maintenance manager

> "Other con and pro is that when working with a cloud software there is always a chance of an isp, Wi-Fi, or external server issue."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___6858295)

Smaranda Z.

Head of Service

> "Actually thanks to choosing MaintainX, I got promoted, reduced downtime in 9 Plants, have comprehensive reports and client extended the Service Contract"

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7123491)

Brennen L.

Wastewater Supervisor

> "The mobile app is not as intuitive as the desktop."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7122092)

SS

Seth S.

MECHANC

> "You enjoy seeing the results of your effort stack up over time, and maintaining X becomes more than a task; it’s a way to stay grounded, organized, and..."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7113459)

AB

Andrew B.

Maintenance Engineer

> "The parts inventory part is also lacking in my opinion."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7047140)

VR

Verified Reviewer

Maintenance supervisor

> "I am happy with the software and allowing use to schedule inspections and stay on top of issues that can been seen by multiple employees."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7051649)

JF

Jackson F.

Inventory and Logistics

> "The past 2 months or so there seems to be more and more problems on the mobile app."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7125596)

AG

Alex G.

Plant Manager

> "It allows each plant to customize and implement while still living within the same framework company wide."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7056999)

JM

Jesse M.

Maintenance Manager

> "We don't need or track some of the information on the work order form and the inability to change or remove it is frustrating."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___6773437)

DE

Daniel E.

Plant manager

> "It has many bells and whistles and we found it beneficial for our facility while focusing on work order, preventative work orders, and inventory management."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7002210)

BF

Brooks F.

Director of Continuous Improvement

> "The AI and OEM features are unusable due to inaccurate data."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___6860389)

DR

Dale R.

Senior Maintenance Manager

> "It keeps us audit-ready, gives us better visibility into downtime causes, and makes PM management way less painful."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7069537)

TH

Tom H.

Asset Manager

> "Sometimes there's an issue with the keyboard not disappearing on the mobile application."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7016010)

Tanner R.

Maintenance Coordinator and Special Projects

> "It also helps keep communication clear between the team since everything is in one place instead of spread across emails, texts, or paper notes."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7108401)

CC

Cody C.

Executive Director of Operations

> "I do not have many negative comments, however if I had to provide feedback, I would say the biggest hurdle I have experienced is with the iPad application,..."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___6861907)

JB

James B.

VP Event Sales and Facilities

> "Reporting data to the organization has significantly improved our presence and has also allowed us additional visibility within the organization."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7127121)

AS

Anjaly S.

Quality Manager

> "cannot save and go back to different tab."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7037328)

John C.

TPM Coordinator

> "They also helped us recognize differences in data types from our various sites and modify to fit everyone."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7038429)

JM

Jesse M.

Maintenance Manager

> "the data import from the original migration was hacked and caused unusable data in the maintainx system."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___6773437)

LA

Leanne A.

Controller

> "Overall we are pleased with the addition of MaintainX. Our mechanics now have a place to record in one spot all maintenance records, user manuals etc to..."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___6866226)

JS

Jamie S.

Maintenance Team Leader

> "Timing engineers out of app for too quickly."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7039630)

DT

Daniel T.

Facility Manager

> "user interface for requestors make it easy for them to send work orders properly, being able to manage work orders and sort is very handy. "

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___6863405)

KJ

Kaleb J.

Maintenance Planner

> "Just like any system you use there will be some road blocks on certain features based off how the program is written but it is not anything that hasn't..."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___6594069)

Elena G.

Maintenance Manager

> "He has taken the time to understand our workflows and has been extremely responsive in helping us get our reporting and setup exactly how we need it."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7058694)

Dan M.

Facilities Manager

> "It was a little hard to learn at first switching from another software that I was used to."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7120040)

CM

Chris M.

CIO

> "The Teams that are using the software appreciate how easy it is to track work orders, manage assets and stay up to date on the tasks they are assigned."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7048277)

CD

Conner D.

Audit and Data Specialist

> "It can just be rough sometimes having to reach out and then wait in order to get certain things uploaded."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___6869051)

Tanner R.

Maintenance Coordinator and Special Projects

> "That makes it a lot easier to track what’s been done, what still needs attention, and the maintenance history of equipment."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7108401)

TN

Tiffany N.

Customer Care Coordinator

> "The exisiting calendar on the website is hard to manage."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___6862038)

MB

Mark B.

Maintenance and Service manager

> "first rate has saved me time on paperwork and planning works, creating work procedures via the AI tool"

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7092426)

DM

DJ M.

Millwright

> "Seriously, the only thing that irks me a bit is when I order parts or supplies that have more than two decimal places in the cost. And I hear they're..."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___6294231)

CG

Crystal G.

Maintenance planner

> "you can customize the pm's to do all kinds of stuff, it is very easy to search for work orders and parts, and you can add files and pictures to the assets,..."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___6594453)

SF

Sonny F.

Facilities Administrator

> "The cost is quite high compared to other CMMS companies on the market."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7036183)

AL

Alicia L.

VP Finance

> "The real-time reporting and mobile accessibility allow for quick decision-making on the go, while its inventory tracking helps maintain accurate stock..."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___6762966)

EP

Emily P.

Manager

> "It's so hard to keep up with notifications within the software/app."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___6795232)

NH

Natasha H.

Operations Manager

> "Maintainx is a great way to track all assets, customers and history of machine services."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7114919)

MP

Mike P.

Engineering Supervisor

> "One notable downside of MaintainX is the cost associated with its enterprise-tier pricing."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___6861509)

SW

Sam W.

Senior Manager - Technical Services

> "Users can easily complete procedures on a device at the point of use, upload photos and provide accurate, real-time updates on work orders."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___6641768)

ET

Edward T.

Corporation Yard Manager

> "I don't like the transition when using desktop vs mobile app. "

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7004319)

SMD

Su-Mari D.

OEE Specialist and Digital Systems Administrator

> "Their parts inventory management and meter-based maintenance functionality has saved us money!"

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7119113)

SD

Sonya D.

Administrative Assistant

> "I don't like that some features are not available via the mobile app."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7018910)

AL

Alicia L.

VP Finance

> "His ability to customize procedures and accommodate special recurring scenarios has resulted in tailored solutions that perfectly align with our business..."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___6762966)

JC

Jamie C.

Staff Engineer

> "this could be just my lack of familiarity with the process, but I have struggled with uploading large scale work orders or groups of assets."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___6764911)

[View Reviews](https://www.capterra.com/p/179296/GetMaintainx/reviews/)

## User interface

4.71 (650)

4.77 (1,024)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

Activity Tracking

120

Important

Process Street

Top features

34/36

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Business Process Automation
-   Calendar Management
-   Collaboration Tools
-   Commenting/Notes
-   Compliance Tracking
-   Customizable Dashboard
-   Customizable Fields
-   Customizable Reports
-   Data Import/Export
-   Document Management
-   Drag & Drop
-   Email Management
-   Forms Management
-   Generative AI
-   Graphical Workflow Editor
-   Mobile Access
-   Monitoring
-   No-Code
-   Progress Tracking
-   Project Workflow
-   Real-Time Data
-   Reporting/Analytics
-   Role-Based Permissions
-   Rules-Based Workflow
-   Search/Filter
-   Task Management
-   Template Management
-   Third-Party Integrations
-   Workflow Configuration

[See all features](https://www.capterra.com/p/135004/Process-Street/#features)

MaintainX

32/36

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Business Process Automation
-   Calendar Management
-   Collaboration Tools
-   Commenting/Notes
-   Compliance Tracking
-   Customizable Dashboard
-   Customizable Fields
-   Customizable Reports
-   Data Import/Export
-   Document Management
-   Drag & Drop
-   Email Management
-   Forms Management
-   Generative AI
-   Graphical Workflow Editor
-   Mobile Access
-   Monitoring
-   No-Code
-   Progress Tracking
-   Project Workflow
-   Real-Time Data
-   Reporting/Analytics
-   Role-Based Permissions
-   Rules-Based Workflow
-   Search/Filter
-   Task Management
-   Template Management
-   Third-Party Integrations
-   Workflow Configuration

[See all features](https://www.capterra.com/p/179296/GetMaintainx/#features)

### Recognition

No recognitions have been awarded to Process Street

No recognitions have been awarded to MaintainX

### Deployment & support

Process Street

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

MaintainX

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Process Street

-   By Process Street
-   Located in United States
-   Founded in 2013

MaintainX

-   By MaintainX
-   Located in United States
-   Founded in 2018

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